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[Resolved]  Acer Laptop — services

i have purchased a laptop before 8 ..10 months ago from acer company . and within a year my laptop lcd gpt some problem and i had submitrd my laptop in acer service center ahmedabad but till today i didn' t got my laptop back 15 days are over and i am not getting any satisfactory answer from acer support center or their service center . i am astudent of software and all my study related data are in my lapi and from 1 jan my exams are getting started but thay are not responding me. what should i have to do please can anybody suggest me
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  25 CommentsShareTweet

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i am vipin from pune.i am a student of indira inst. pune.we have been provided with the acer laptop from the inst.last month my laptop suddenly shut off.so i put in it for service at the acer service center kothrud, pune.i submitted my laptop on 30.07.08 & today it has been more than a month & 20 days.but there hasn't been any respond from there side.whenever i call them they just give me a new date.i am feeling cheated kindly help me.my model no. is travelmate 2424 & my job card no. is 2694.
regards,
vipin dwivedi
[protected]
It took over two weeks for there technical engineer to detect there is some problem with my MOTHER BOARD and not the KEY BOARD.To my dismay i cnnt say anything to them as they are not getting proper feedback from there head office.
whosoever concerned kindly help...

Miss.Prajakta Patil.
I have just purchase a new ACER Laptop Aspire 4720Z... The notebook worked fine for a month, then .the DVD Drive stopped working. A week later the battery showed signs of getting discharged immediately. Took the notebook to the service center in Andheri (Mumbai) where they replaced the DVD Writer. For the battery I was told I have to download some applications and then the battery would work fine. It's been 3 weeks already I have downloaded the application, but the problem still persists. When i contacted the helpline number, they said, someone will get back to me in a week's time. It's more than than 2 weeks now and there is no sign of that phone call.

The service centre says they cannot touch the laptop until they get instructions from the service center.

Now being a customer, I would like to know... HOW MUCH TIME DOES IT TAKE TO SOLVE A COMPLAINT. If this is the pace at which Acer is operating, I am sure you will go down in history for the slowest customer support provider... !!

Three cheers Acer... still waiting for a reply,

Craig Fernandes
CEO / Dreamhome Relocation's, Mumbai
Mob: [protected]
I am prashant vaidya from mumbai .i am a student .I have been provided with the acer laptop from the inst.last A months my laptop having problem .so i put in it for service at the acer service center mumbai (andheri e) ie NEWTWCH COMPUTER SERVICES PVT LTD .i submitted my laptop on 23.09.08 & today it has been more than a month & 20 days.but there hasn't been any respond from there side.whenever i call them they just give me a new date.i am feeling cheated kindly help me.my model no. is ASPIRE 4710Z & my CALL ID No. is[protected].
regards,
PRASHANT VAIDYA
[protected]
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I have problem with my sound device when I open my computer for an hour he sound device is not working but when I restart my computer it work again for an hour
My laptop battery back up is so poor pl support in resolution of the problem
after a few days this problem arises not regularly..when the laptop is switchd off and then switchd on again a kind off a noise or a kind off a music is played out of the laptop..kindly help outwith this problem so as to avoid it in future again..
my laptop video quality is poor while playing movie or songs
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Kindly send me the Acer service provider address or contact no.
I need it urgently .

Hemant
mail me at : [protected]@gmail.com
Hi,

Recently I have purchased a new Acer aspire 5920 laptop and I got a problem with battery. Its not even stand for 30 mins. Any one suggest authenticate service center in pune or in PCMC area?

Please contact me as its urgent...


Sumit Agrey
[protected]
Hi,

I lost some of the keys on my acer laptop. Can i have the keys available in the market?.If so how much it costs?
It has been 4months now and i have not received my gift(a cannon camera)
This is daylight robbery.I want somebody to communicate with me as soon as possible...my email id is [protected]@yahoo.com
Rajiv
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It has been 4months now and i have not received my gift(a cannon camera) approval code SFO/ailcons/1288
This is daylight robbery.I want somebody to communicate with me as soon as possible...my email id is [protected]@yahoo.com
Rajiv
I have a very bad experience of ACer products. And I will recommend all who wants to go for ACER should think twice before purchasing ACER products. I bought ACER ASPIRE laptop from Spain thinking that it will be world leader in Laptop. But within 6 months from purchase it started giving problems.
Later i have given it to ACER showroom in Pune which is on Karve Road. But they failed to repair it and returned it by saying missing parts.I am damn sure that if there is any part missing then that would have been from ACER Showrrom and also may be they have replaced it. We can not believe in ACER any more.
Wvwn i tried to contact their bangalore office but they did not pay attention.It looks like they just want to cheat its customers and nothing else...

Vishal Gavhane
Am also having the same complaint. It has been 4 months now and i haven't received my gift still(canon laser Printer) I have sent a DD with my product cover. Are they trying to making us fool?

Did u get any reply from the Acer people?
-Nisha
Hi sir,
My Laptop's DVD Drive is not working properly. Most of the CD's are being read by Laptop. Please attend the same at the earliest.

With Regards
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please e-mail me the customer care number of acer
phone number [protected]
My Laptop's DVD Drive is not working properly. Most of the CD's are not being read by Laptop. Please email me the customer care number of ACER.

With regards,
RIJEESH
)[protected]
i have problem with my screen (LCD)

after a long and continued working for around 6-7 hours...LCD starts blinking...
what might be the cause...whom shall i contact...plz reply me on my mail id..

thank you
[protected]
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