[Resolved] Adidas — defective product sold to me
I had purchased an adidas jacket from the showroom located at JM Road, Shivaji Nagar, Pune. during the time of purchase they assured me that the jacket is waterproof and it is a rainy jacket but while using it for two days i came to know that the rain water leaks into the jacket through the zip and it gets wet inside from the shoulders. when i complaint about it they agreed that all the those pcs were deffective and its been 3 weeks now they haven't replaced my jacket i visited 3 times to the store and even talked to the Area Sales Manager (Mr. Rochit Bansal) but they did not helped me at all, they are not ready to refund my money and every time i visit the store they say we will call u when we will have the stock and its been 3 weeks now.
pls do let me know what can i do now?
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Aug 14, 2020Complaint marked as Resolved