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Adidas Complaints & Reviews

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Updated: Nov 6, 2025
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Adidas reviews & complaints page 50

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D
devagan
from Pune, Maharashtra
Mar 7, 2012
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Address: Nagpur, Maharashtra

I was purchased two shoes on combo office for Rs. 1699/- out of this i received only one shoes and for second seventymms are saying that you can get the refund for that undelivered item due to vendor is not providing a sufficient stock to us. i ordered that combo offer when the items status was " Product in Stock". Right now i don't want to accept that 1st product also and want to return the same for that i cant guided properly by seventymm. At the time of purchasing or ordering any product they are guiding well but at the time of complaint or returning the items they are not guided properly.
Please tell me the reason why you are not taking care for some rejection or return or refund cases my M. No. [protected]if you want to talk me then contact directly immediately.

I alos attached the unused shoes 4 angle photo guide me for further process of return for refund purpose.
Aug 13, 2020
Complaint marked as Resolved 
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    Raeev
    from New Delhi, Delhi
    Mar 2, 2012
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    Address: Faridabad, Haryana

    Dear Sir;
    On 29/0212 i have bought a pair of adida shoes serial no.[protected] from INSTYLE SHOES 1-C-1/12 (OPP.BATA CLUB) BATA HARDWARE ROAD ,FARIDABAD. We i talk with the owner of the shop he refuse to take them back and said that shoes were Chinese one.So please suggest me what to do.?????????


    Thanks and regrads;
    Rajiv
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
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      S
      saahilaaroraa
      from Narwana, Haryana
      Jan 27, 2012
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      Address: Muktsar, Punjab

      Respected Sir/Mam
      I Sahil Arora have purchased one pair of adidas sports shoes of rs. 2299 model no ADI ULTRA L40280. But after 20 days some wrinkles appeared on tip of both shoes. So aftr that i complaint on [protected]@adidas.com . They asked me send them photos of shoes showing defect. I did as they said. Afterr this they asked me the bill. So i mailed them the bill of my shoes. But after that they are not responding to my mail. I have messaged them many times but no response from their side. And thry are not picking up the customer complaint number. Please do something.
      Aug 13, 2020
      Complaint marked as Resolved 
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        S
        Sandeep Mor
        from Nagpur, Maharashtra
        Dec 13, 2011
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        Address: Pune, Maharashtra

        I bought a cricket sports shoes on 16 sep 2011
        The rubber sole broken into layers and pieces
        I am a defence personnel so can't visit the showroom everyday
        Sandeep Kumar ,2wg AF, Lohegaon, Pune-411032
        Mobile no. [protected]
        Please solve the problem as soon as possible
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          H
          henanksha
          from Chennai, Tamil Nadu
          Nov 8, 2011
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          Address: Central Delhi, Delhi

          Hi,

          I purchased pink colored Adidas shoes for Rs. 5000 from the Exclusive Connought Place Store in Delhi. My shoes thought not even used much have become very discolored. What should I do. The shoes look horrible now.

          In case of any redressal, contact me at [protected]@yahoo.co.in
          Aug 13, 2020
          Complaint marked as Resolved 
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            N
            Nitesh_Sharma
            from Delhi, Delhi
            Oct 16, 2011
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            I buy one T shirt from Adidas Store Pune , after 4-5 wash its color got faded out in patches (not complete) .
            i went to get it replace from there store in Shipra Mall Indirapuram Ghaziabad , but i was surprise to hear that I need to get it replace from the store from where i buy this , I was thinking this is a global brand with atleast comman replacement policy country wide i was wrong , anyway i mail to there Customer Care , they came back with reply and ask me to share the picture of T-shirt .i shared the same now since they came to know what they really have delivered to end user , they dont have words to reply i wrote them multiple times but simple reply " we have forward the details to concern dept will come back to you soon" and after some time they least bother to reply even.
            I suggest one should avoid Adidas , the company who charge like a premier brands and deliver defected products and there customer care prove the same by not replying even after 2 month and multiple mails.


            Regards
            Nitesh Sharma
            Aug 13, 2020
            Complaint marked as Resolved 
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              S
              surbhijain28
              from Delhi, Delhi
              Oct 4, 2011
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              Address: Jaipur, Rajasthan

              Dear sir/madam

              I purchased a lower of adidas from Dinesh enterprices, mansarover, jaipur (rajasthan). Without washing only cloths stitches detached away (due to bad quality of stitches) and small thread balls appeared all around (due to bad quality of cloth fabric used). when I complain against this to shop keeper he said we are not responsible but I force him to send it to adidas office they will take action so he send it but when I go there to collect it he said we don’t have time for this work and he used abusing language like and company will not give it u back. Shopkeeper was very rude and I really feel bed to see that a company material and behavior of their outlets. I want to know how I can get a new without defect or at least my lower back I don’t want to go that shope again so help me . PFA transaction details.
              Aug 13, 2020
              Complaint marked as Resolved 
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                A
                Anu P
                from Ludhiana, Punjab
                Sep 3, 2011
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                Address: West Delhi, Delhi

                Dear Sir/Madam,
                I purchased an upper from Adidas, C2 Janak puri, New Delhi. However, the upper is a bit short in size for me. We asked for an exchange of size from the outlet but they didn't have one. We requested them to give us a pair of flotters instead of the upper and we'll pay them the extra money, the simply refused to even listen and the Manager, Mr. Pankaj Gupta was very rude in behavior with and my mother.
                Also, the Manager of the District Centre branch said them to get it exchanged but Mr.Gupta did not help us in any case.

                Our upper is with the Janakpuri employees now.

                I'd request you to please act for it as soon as possible.

                Thanking you,
                Anusha Pruthi

                Adidas — Sizing wrong

                I purchased a pair of adidas trainers just 2 days ago from well known retailer JD sports along with another pair of nike trainers both of which were size 7. I got up this morning and got ready hoping to wear my new adidas trainers when I slide them on my feet I could feel that the trainers were far to tight. So I put on my nike trainers thinking maybe my feet had swolen or something but the nike trainers fitted and still had room in them. Unfortuanaly I had miss placed my receipt but took them back to the store to see if I could try a size 8 to see if these were any better. JD sports had no size 8's left and the manager said this was a common fault with adidas and they are extremly small sizes, as a customer I think I should have been warned about this problem as I would have tried the trainers in the store. As I did not have the receipt the manager said he could not swop the trainers for another size, another type of trainer or could he give my my money back. I rang JD sports customer service who said that I could not make any complaint without a receipt and would not speak any further. So now I am stuck with a pair of trainers too small because the sizing is incorrect and would be pleased if you can help me on this matter or atleast explain to me why your sizes are small.
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                  V
                  Veena Desai
                  from Bengaluru, Karnataka
                  Aug 29, 2011
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                  Address: Belgaum, Karnataka

                  The exclusive store of adidas at civl hospital road,Belgaum ,Karnataka ,India, refused to redeem a adidas gift voucher from HP india for Rs 2000/- .The voucher was presented for redemtion on 15th August 2011.
                  The details of the voucher are:
                  Voucher no: HP 027617 for Rs 2000/0
                  Expires on 31st august 2011
                  Name : Veena Desai
                  Ref no:71076983/Adidas gift Voucher
                  (W. B. No. [protected])
                  Sir,
                  I submitted the same coupoun's at Kolhapur, Maharashtra store and got it redeemed immediately.
                  Thanks
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                    A
                    abhi29shek
                    from Jaipur, Rajasthan
                    Aug 24, 2011
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                    Address: Aligarh, Uttar Pradesh

                    I bought adidas shoes from M/s, K.K. Footwear, opp. Dr. Pannalal Nursing Home, Ramghat road, aligarh (uttar pradesh) 202001 India phone ([protected]), worth Rs. 1620/- on[protected].But within this short duration the shoes are damaging(peeling off the material). what is the reason behind this i dont know. may be the material used is not of good quality or whether the shoes are not of original quality. i put my grievence in front of the proprieter of M/s K.K. Footwear but he did not replied satisfactorily. he asked me to send the pair of shoes to the company. so, here i kindly request you to take action against the dealer and please help me to sought out my problem as soon as possible.

                    thank you

                    Abhishek Sharma
                    19/182 B1 Ram Vihar Colony,
                    Pala Road,
                    Aligarh- 202001
                    (uttar pradesh)
                    India.
                    cell- [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I have purchased a pair of running shoes a few weeks ago. I have wore them 4 or 5 times for a morning walk & now the surface of the left shoe is teared as if it is a layer of paint on it. I have purchased it from adidas factory outlet , Neelam Enterprises, 15-16 , Annapurna Market, Gurgoan, Invoice no 24382. The shopkeeper is not ready to accept the defect & not agreeing to replace it.

                    Geetika Verma

                    Adidas — paint warranty

                    sir,
                    My self Abhaya kanta Dhal of jajpur Town had purchaged a half pant( Rs 695/-) at jajpur Road out let on 14/09/10 or 15/09/10 with other things. But within one month the back side of this pant is now going to be a numbers of holes.The Bill i have received was written "Once sold can't be refundable".So what can i do?
                    boss, you should goto Gastroenterologist to avoid furter HOLES.
                    hello,
                    i buy a canvass shoe, bt its just gave me a service even not like a local shoe...
                    I Harshal Daragashetti, had purchased Adidas shoes from lifestyle showroom, Inorbit Mall, Wadgaonsheri, on 15/09/2012.
                    Due to the manufacturing defect in the shoes, i had registered a complaint with lifestyle on 25/09/2012.
                    The details of the bill are as follows
                    Item Number :[protected]
                    INV : 1040429
                    Service Slip No : 1036
                    After 18 days of being on hold, i was finally called up on 12/09/2012.
                    Checking upon the product, i again was not satisfied by the adjustments done in the shoes, which , as per
                    the lifestyle manager had been with Adidas company.
                    Also, there were black patches all over the shoes, which , as per the employees is the fault occurred at the
                    time of pressing of the shoes and as per manager is because of the use of the shoes.
                    I had personally made the employee check the shoes before taking it and I am not willing to take back shoes
                    with black patches all over.
                    Also please take into account that the manager was very much casual in his attitude towards his customer issues,
                    and did not seem even interested in listening to the matter.
                    I have submitted back the shoes to lifestyle.
                    And I won't be accepting until all my above problems are sorted out.

                    Thanks and Regards
                    Harshal D.
                    +91-[protected]
                    Sir,
                    I was purchased Adidas Adiprene model shoes. I only used few days. After that it peel of the bottom as showed in pictures. 2.7.2015 I am visited Salem .Tamilnadu Adidas seller for requesting repairs on payment terms. They refuse and and given a call center number [protected] 3.19 pm one lady replied that we are sorry sir we stopped service shoes! I requested we dont need replacement we need repair the shoe. She finally told 'sorry'. You dont buy the shoes if they give us offer also. Very poor shoes, no service by Adidas.
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                      Raunak Choudhary
                      from Udupi, Karnataka
                      Aug 6, 2011
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                      Address: South 24 Parganas, West Bengal

                      This is with reference to the purchase made of a Adidas Neo Shirt from the franchisee : Nehh Retail Private Limited. 17, Shakespeare Sarani, Kolkata - 700 071. At the very first use of the said product the colour of the shirt had faded (under arms) at thus I had returned it to the same franchisee for settlement on 28th of February, 2011. Although being assured a response in a week, i didn't seem receive any call form their end till date. After making continuous visit to the shop, finally around last week of June the fault was accepted and I was informed that I could purchase any other garment of the same value as the specific piece could not be replaced.

                      In mid July when i made a visit to the showroom for the claim settlement I was given my shirt back and was informed that nothing could be done as the colour had faded due to my mishandling.

                      Thus after getting no response from your end for six months I don't a expect a negative response from Adidas and blaming the customer for something where I have no role to play. I fell that this is a matter of great concern as it could be the case of misleading the customers, regretting for the number of customers who would be a part of this unknowingly.


                      Therefore, in this scenario kindly make sure that concrete steps are taken against this.

                      This is for your information and required action.

                      Reply at the earliest will be highly obliged.

                      Thanking You

                      Yours Truly

                      Raunak Choudhary.

                      Kolkata
                      +91 [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Adidas cricket bat has a crack on it.

                      It had been only one month since I purchased the bat(Kashmir Willow). I am playing with leather duce ball as per the recommended but the bat had devoloped some cracks on the surface and an unusual sound comes from the bat during the strike of the ball on the bat surface.
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                        A
                        arathore20
                        from Chennai, Tamil Nadu
                        Jul 30, 2011
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                        Address: Tamil Nadu

                        Hello Sir ,

                        I have purchased a shoes worth of rupees 3800 / - from Adidas showroom before 2 months ago but they got spoiled from the frontend and when I went to replace it the owner is miss behaving and said do whatever you want but we are not not going to replace it because its not a company mistake .

                        Can you please help me .......:-( please
                        My contact details is
                        [protected]@yahoo.com

                        You can email me . I will reply it or you can can call me on [protected]


                        Regards
                        Abhimanyu

                        adidas shoe — sole opennig up

                        Dear Sirmadam

                        I purchased addidas shoe from military cateen 20 dats ago. and with in 20 days cloth on the inner sole is coming out. this happened second time with me . initially i purchased addidas shoe in jan'06 and encountered same problem , but neglected it now the same problem arised with 20 days of purchase. This something should be considered while any of the reader purchase new shoe of addidas.
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                        If you are interested in our products, please click:
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                        adidas shoe — warranty

                        dear sir/madam. i bought addidas shoe from a store on[protected].which is situated in phagwara city distt kapurthala punjab.after 9 days shoes's pasting open .i went to showroom again which is in phagwara city.they told me that the addidas company will give me new shoes.but the company will not give me warranty on next new shoes which will be given to me by company.my name is satwinder pal singh.my mobile number is[protected].My bill number is sc11/1086.Article number is 839069.Purchase date is 16/02/2012.send me your feed back plz .thank you.
                        i bought my Adidas shoes worth 3900 from flipkart which are wearing out from inside and getting really dis comfortable. it has been 2 months since purchase but i have been wearing them less than 3 weeks and now i don, t know what to do . can i get these shoes replaced? . they must have some warranty.
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                          B
                          bansalbm
                          from Mumbai, Maharashtra
                          Jul 8, 2011
                          Resolved
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                          Resolved

                          Address: South Delhi, Delhi

                          In my position as Chairman, Indian Oil, my wife Anuradha Bansal was gifted a pair of adidas shoes at Vadodara Gujarat by Indian Oil to play friendly cricket match there. However, it was noticed that in one of the shoe there is some manufacturing defeat and laces cannot be put properly. The shoes were showed to your showroom in south extension, New Delhi. Who refuse to entertain the complaint. Twice I have sent the complaint on mail but unfortunately no response from your side. I cannot expect this kind of response from a company of international repute. Your immediate response is solicited.



                          Regards,

                          BM Bansal

                          [protected]
                          [protected]@gmail.com
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          Adidas — No response for complaint of defective shoes

                          Dear sir,
                          i have purchased shoes of Addidas but shoes are actually defected and shopkeeper denies to bear any kind of responsibility
                          please help me and show me the way to get the replacement on the pair of defected shoes
                          thanks
                          Deepak Mishra
                          [protected]
                          sir,

                          i purchased one set of shoes of addidas from cjs marketings. shoes now wear off/brokenwithin 40 days, now they refuse to replace with new shoes.

                          bill no.SC89/300

                          Purchased from: cjs marketing, 1526 near chirag palace, putlighar, amritsar, ph.[protected]

                          amount 1260

                          ADIDAS SHOES — Defective Goods Sold

                          I got an Adidas shoe 10 days ago and at max wore it 4 times, and the sole started ripping apart already. It cost me Rs.1500/- and I want my money's worth.
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                            A
                            Abhyudhay
                            from Ernakulam, Kerala
                            May 26, 2011
                            Resolved
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                            Resolved

                            Address: Satna, Madhya Pradesh

                            Dear sir,
                            I had purchased a pair of adidas neo slip on shoes from Adidas neo, 19-Ground floor, C21 Mall,A.B. Road, Indore. the bill no is SC11/318 o. the date of purchase is 19/05/2011 it was of 3499/- Rs.I just wore the shoes for a day and the part of a sole and its body has come out.Please be kind enough to look into this complain at the earliest or we may have may have to lodge a complain as I am not a resident of Indore . My portal address is Raj Mandir, P.O. Nagod, Dist Satna Pin 485446. My mobile no. is [protected] .If You have an outlet at Lucknow which can cater to my problem please let me no.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              A
                              anuchellam
                              from Chennai, Tamil Nadu
                              May 23, 2011
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              Dear Sir/ Madam

                              I had bought a Adidas perfume (special edition south Africa, pure game) from shoppers stop,

                              Chennai.I bought it in the month of march. I am a regular use of Adidas and never had such a worst

                              experience. It has created all yellow marks in all my costly branded shirts and t.shirts (check the

                              attachments) and i am very upset of this. I expect some proper and responsible reply from your side.

                              When i went to lodge a complaint regarding this in SHOPPERS STOP in Mumbai, they didn't take any

                              action. And i am fed up. I expect a proper compensation my shirts which is no more worth to wear cause

                              of spraying this perfume. Please do the needful.

                              thanking you

                              with regards

                              V.Aravind
                              Engineer - Marketing
                              Schwing Stetter (India) Private Limited
                              Mumbai
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                A
                                anuragbhatt30
                                from Bengaluru, Karnataka
                                May 22, 2011
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka

                                HI,
                                I have bought Adidas canvas shoes of 9 size by mistake .
                                When tomorrow i went to shop to exchange the shoe they said we can't exchange it.
                                They said we don't bother if you have taken the bigger size.
                                Please help me to exchange the shoes.

                                Br,
                                Anurag
                                [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  I
                                  infant
                                  from Delhi, Delhi
                                  Mar 30, 2011
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  I BOUGTTH 3 MNTS BACK THIS MODEL SANDAL(water grip) rs 2000. BUT I GIVE TO TOMES REPAIR NOW THEY TIME THEY are same prblem .am using 1 1/12 years then am tling my friends to share this news now am and my friends to change this brand to take disicion.so clear problem with in 24 hrs .to early.MY CELL.NO.[protected].
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    J
                                    Jan Pretorius
                                    Mar 14, 2011
                                    Resolved
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                                    Resolved

                                    I bought the bought the Adidas football shoes at Sneekers shop in Rustenburg Waterfall Mall on 18th December 2010, My son started practicing in Jan 2011 with them and has just completed his 2nd game with this as it stating to tore on the heal section, I went to Sneekers to return this to them, the only response from them is that they need to send this to Adidas for a report, which will take a few weeks. To me this is very poor service as we only started the season and my son need a pair of toks for the game comming up on Saturday 19th March 2011. This while I paid R 1964.40 for this and the quality is not up to standard, Could I please get a response from Adidas on how I need to handle this. As I dont want to deal with the people at Sneekers with their aditude that Suck's to say the least.
                                    The manager at Sneekers only gave me his Surname (Kagiso) as he refused to give me any other detail, as per his action was that he'll be drawn into this personally, which to me is an aknowlegment that they at fault and sont want to asisst. Yesterday their response was they will send the shoes to Multi Save to get this repaired, but if I want to swap this I need to come back today and discuss this with the manager.

                                    Please contact me via E mail with action on this on the way forward.

                                    jan.[protected]@flsmidth.com

                                    Regards

                                    Jan Pretorius
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      M
                                      moataz
                                      Mar 4, 2011
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                                      Dear Sir/Mam,
                                      I had purchased an adidas pants from the showroom located at Splanda mall in Hurghada/Egypt, during the time of purchase they assured me that the pants made of %100Egyptian cotton and it will never be shorter, but after the first wash in a cold water became very short and looks funny, so i went back to the store and i asked to change to a bigger size or to refund my money, and they checked them selves how short it is but end of the time they refused and the attitude of the sale person (Mr. Mohamed) were very rude and aggressive and after 25 minutes he called his boss Mr. Amr and he asked me to talk to his boss over the phone and the man was really not nice , i dont know why such unprofessional people managing big brand stores, now i dont know what to do , to whom i should complaint, who is the person in charge of this company in Egypt, by the way by egypt law we have the right to refund or change within 14 days from the purchasing date , i bought on 20/2/11 and today is 4/3/11,,,,, !! i'm using the sports wear of adidas since more than 30 years, all my family and friends are doing the same, but for sure we will think many times before buying any of adidas product in Egypt
                                      my cell number +[protected] just in case any of coustmer service wishes to help !!

                                      Adidas — pants

                                      I recently purchased an adidas tracksuit in the orange and gree it cost 90e in lifestyle sports. i have only wore and washed it 4 times and already it is starting to ware away on the inside by the legs i think this is ridiculous after paying hat much money i expected better quaility.
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                                        renu12345
                                        from Chandigarh, Chandigarh
                                        Mar 3, 2011
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                                        Address: Bareilly, Uttar Pradesh

                                        DEAR SIR / MAM (ESPECIALLY FOR AREA MANAGER AND ABOVE)
                                        MY NAME IS MAST.KARAN VIRAJ SINGH AND I AM THE STUDENT OF CLASS 9TH.I AM PASSIONATE ABOUT YOUR INTERNATIONL BRAND “ADIDAS” AND CRICKET AS WELL. I LOVE TO WEAR YOUR BRANDED ATTAIRS AND FOOTWARES WHILE PLAYING OR OTHERWISE AS WELL. BUT THIS TIME I REGRET TO INFORM YOU THAT I AM PAINED TO EXPERIENCE THE SUB STANDARD QUALITY OF MY LOVED BRAND i.e. ADIDAS. I PICKED UP A CRICKET SHOE APPROX 6 MONTHS BACK AND ITS SOLE HAS WORN OUT AND THE LOOK IS ALSO PETHETIC, BECAUSE OF THE CONDITION OF THE SOLE, I HAD FALLEN IN THE FEILD NO OF TIMES AND HAVE ALSO HURT MY TAILBONE AND AM ON HEAVY MEDICATION. I STILL PICKED UP ANOTHER PAIR IN THE LAST WEEK OF JANUARY 2011 AND REPORTED THE ABOVE TO THE FRANCHISE HOLDER OF YOUR’S LOCATED IN CIVIL LINES BAREILLY. YESTERDAY TO MY GREAT SURPRISE I WAS TOLD THAT NOTHING CAN BE DONE AND THE SHOE WAS RETURNED BACK TO ME JUST AFTER PASTING IT AND WAS TOLD THAT THE MATTER HAS BEEN REPORTED TO THEIR IMMEDIATE BOSS BUT NOTHING FRUITFULL THEN I THOUGHT I WILL POST YOU REGARDING MY GREIVEANCE AS I WAS PAINED TO OBSERVE THE CASUAL APPROACH OF THE REPUTED BRAND HOLDERS. BRAND LOVERS SHOULD BE MADE TO SATISFY BY EXCHANGING THE SUB STANDARD ITEM. PLEASE KINDLY LOOK INTO THE MATTER AND DO THE NEEDFULL. WAITING FOR A POSITIVE RESPONSE FOR YOUR BRAND LOVING CUSTOMER.
                                        THANKS AND REGARDS
                                        KARAN VIRAJ SINGH
                                        MOBILE NO: [protected]
                                        ID :[protected]@rediffmail.com

                                        Shoes stripes

                                        I purchased a pair of Adidas ZX flux in November from champs. About a month ago the stripes on every side of both shoes are peeling off one stripe came off completely and you cannot get dirt out of the material if you try to wash them the material crease really easy and you cant get them out I want my money back
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