Claimed

Adidas Complaints & Reviews

1
Updated: May 7, 2025
Complaints 1049
Resolved
163
Unresolved
886
Contacts

File a complaint to Adidas

Having problems with Adidas?

File a complaint and get it resolved by Adidas customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Adidas reviews & complaints page 46

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Lipin Lukose
from Delhi, Delhi
May 24, 2015
Report
Copy

Address: New Delhi, Delhi

i bought a real madrid bag on 1st october 2014 and within six months of the purchase the print started going off and the zip started getting jammed i have had similar experiences in the past and i didnt expext such quality from a company like adidas specially i[censored] are spending 2000 bucks on the product so i expect that u would look into the matter as soon possible
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sanju1982
    from Jaipur, Rajasthan
    May 23, 2015
    Report
    Copy

    Address: Jaipur, Rajasthan

    Hi This is Sanjay Chandrawat from Jaipur Rajasthan. I have purchased one pair of Adidas Shoe of RS 2499/- on 03/12/2014 from the shoe store “ Synergy Sports” 127A-128A Tagore Nagar, Near DCM, Opp. Regal Restaurant, Ajmer Road, Jaipur, Rajasthan I used to wear this pair just an hour in a day, but after 2 month only I noticed a small hole in the left shoe, I ignore it but after 20 days, I found the same kind of hole in right shoe also. Next Day without any delay I went to that shop from where I purchased the shoe, I showed the shoe to the shopkeeper, told him the problem and request him to replaced the same pair but he refused to do that.. I have being using Reebok shoe of same price range for last five years but there was no such problem with that pair. This time, I decided to choose Adidas instead of any other show company because of its brand value and popularity among the customer. But I am sorry so that I am not satisfied with quality of the shoe. So I request you to please help in this matter by replacing /changing the pair otherwise that small hole will damage the whole show. Hope, to get a positive response from your side. Thanks in advance.. Regards Sanjay Chandrawat +91-[protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sachintayal2000
      from Delhi, Delhi
      May 7, 2015
      Report
      Copy

      Address: New Delhi, Delhi

      Hello Sir/Madam, I have bought the laptop bag on 03/30/2015 from Bahadurgarh Adidas showroom at the cost of 2200/- (50% discount on 4400/-) and within a month of time span, back belt of left side got damaged. I have attached the photo proofs along with this complain. Since my product is still in warranty period, I will appreciate, if you will take appropriate action on timely manner. I have tried calling on your customer care number but didn't get any response till now. Regards!!! Sachin Tayal [protected] [protected]@gmail.com
      +2 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sourav vj07
        from Mumbai, Maharashtra
        May 6, 2015
        Report
        Copy

        Address: Muzaffarpur, Bihar

        I bought two pair of same slippers on the 10th of February 2015. I have attached pictures of it and the bill so that you can see the problem for yourself. I also have the cash memo and i will write down what's on it. Eancode:[protected]. Product DESE:B35903-9-ADISSA. Size:9. Colour:CBLAC. Quantity:2. Amount:6598. I bought it from the Adidas store in the ambience mall, gaugaon. Bill number:SC12243. Please contact me as soon as possible. My mobile number:[protected], [protected]. Email id:[protected]@gmail.com
        +4 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Joem
          Apr 23, 2015
          Report
          Copy

          I bought a pair of jogging runners Adidas boost I paid 140.00euro 3months ago I jog 25 k a week just to keep fit these runners have no bounce in them the man in the store I bought them in recommend them I find I am running with no shoes on they are very expensive to get this wear out of them
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            angeladoro
            from Panaji, Goa
            Apr 22, 2015
            Report
            Copy

            Purchased a pair of slippers from your Panjim Goa stores in the month of January this year. The strap has come out d to get any replacement the stores requires a bill. My I ask for what? Cant one see the logo and know that a product of ADIDAS. The sticker is yet to come out, this shows that its not long that it has been purchased. Also slippers are used only for a few hours since I being a working person. Very surprised to see this in the product of ADIDAS and think about the embrasement one goes through with all friends around.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              prabha g
              from Chennai, Tamil Nadu
              Apr 18, 2015
              Resolved
              Report
              Copy
              Resolved

              Address: Chennai, Tamil Nadu

              order date Jan 14, 2015 order number 22057583 1) first the package was not delivered to the address provided, it was kept on hold for quite a long time claiming to be an wrong address . after umpteen number of calls and mails for having the delivery address changed it was delivered to the same old address again . after so much failed attempts it caused such mental agony that i was forced to cancel ! they are taking almopst one and half months to cancel my order and refund the amount still havent got any refund or proper communication form adidas such gross insidious management from a reputed company
              Dec 22, 2021
              Complaint marked as Resolved 
              After much efforts to initiate the refund the refund had been finally initiated and received
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vinesh1977
                from Panaji, Goa
                Apr 18, 2015
                Report
                Copy

                Dear Sir, I m regular customer of addidas for last ten years i never had any proplem but this time i bought cap and i used it for three month and colour got faded after one wash .i will request u to change the Defective pcs.i m unsatisfied with quality used. Thanks and regards vinesh chodankar [protected]
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ranjeet Partap Singh
                  from Delhi, Delhi
                  Apr 2, 2015
                  Report
                  Copy

                  Address: Gautam Buddh Nagar, Uttar Pradesh

                  I have bought shoes from Amazon on 14th Dec, it has started ripping due to bad stitching. I request replacement. Items Ordered: 1 of: Adidas Men's Tark M Urban Sky, White and Black Mesh Running Shoes - 7 UK Order Placed: 11 December 2014 Amazon.in order number:[protected] Order Total: 1, 979.40 My request is to replace the shoe as 3.5 months is too short for ripping, there is defect in stitching or the material used is of bad quality. Thanks Ranjeet
                  +4 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    prade67
                    from Kolkata, West Bengal
                    Apr 1, 2015
                    Report
                    Copy

                    Address: Kolkata, West Bengal

                    Mail 1. to Adidas on 20th Mar 2015...I have purchased a pair of shoe on 14th March from CSD canteen - Fort Willium Kolkata but quality of stitches not good at all. Stitches are automatically cut. I hv call your customer care number but no one picked up phone. Only interactive voice hearing & phone got disconnected. Please replace the same at the earliest. Revert awaited. Bill No - 212660 Date - 14 Mar 2015 - Index No - 048177G Mail Getting fm Adidas on 23 rd... but said person left company 7 months back Dear Pradeep, Greetings from adidas! Thank you for sharing all the details with us. We would request you to kindly get in touch with Mr. Mukesh Kumar Bhagat at [protected] and email id [protected]@yahoo.co.in., as he would be able to assist you further in this regards. Thank you for being with us. Regards, adidas team Another Mail Getting fm Adidas on 24th Mar 2015 but till date nothing replacement / Call getting fm them. Pls help to get the replacement. Dear Pradeep, Greetings from adidas! We regret for the inconvenience caused to you. We are glad to inform you that your claim has been approved against the Ref. no . Adi15031061. Please note that we have forwarded your issue to the concerned department and they are arranging a replacement for you. Please be informed that it will take up some time, kindly allow us some time and we will get back to you with an update shortly. Thank you for being with us. Regards, adidas team
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dewan Pulkit
                      from Basi, Punjab
                      Mar 31, 2015
                      Report
                      Copy

                      Address: Ambala, Haryana

                      Dear Adidas Team I am attaching the bill in photo proof. I bought this article few weeks back, your company outlet has told us that it is a new pair of shoes that your company has launched. I was a loyal customer to NIKE but I selected your article because the design is good. I bought it for my Mother who is 45 year old and had a KNEE replacement in past. But due to your shoes, she fell down two times and once she was able to balance herself. Now psychologically she developed the fear of wearing these shoes. This is a very serious matter. As your sole vacuum or quality is very bad. If anything would have happened to her, I would have gone to Indian Court. But I feel that adidas will look into this matter seriously. Take appropriate and ASAP action Thanks Dewan Pulkit Bansal +91-[protected] [protected]@signoraware.com
                      +3 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Maisam Ali
                        from Mumbai, Maharashtra
                        Mar 28, 2015
                        Report
                        Copy

                        Address: Pune, Maharashtra

                        hi I ordered an adidas shoes, ZERON L45350 from snapdeal, within few plays two studs got broken from the left foot, causing me injury, what is to be done, i complaint snapdeal, they are saying they are just a platform, i want my compensation, They got the shoes from RM ENTERPRISES, tulsi nagar, new delhi are they also not your authorised sellers?? please help because I feel cheated.I will attcah the invoice. maisam [protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vijay_Anandakumar
                          from Mumbai, Maharashtra
                          Mar 13, 2015
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Chennai, Tamil Nadu

                          I bought a pack 3 Adidas socks and the MRP printed on them is Rs 699/-, but the bill provided by the factory outlet was for Rs 799/- and they charged me on the basis of 799/- as MRP When i asked them the reason, they denied to give any reason and they said Adidas head office sets the reason . Most of the other socks product i checked also had Rs100/- more than MRP. They are saying its printing mistake and asking excuses. When i said i dont want the product they are not ready to return my money back. Please take appropriate actions on Adidas Factory Outlet(Kolathur). I never expected such big brand like adidas such so cheap work and spoil the faith on the brand. Please find the attached screenshot for proof
                          +2 photos
                          Complaint marked as Resolved 
                          Money got refunded adidas india team took cations after several followups and the store person called me and refunded the money to me.
                          Adidas charged me 300 more than the mrp which is so unfair. They said they can’t do anything about it! They cut the mrp mark right infront of me and if looked, it clearly shows the mrp is 999 not 1299 which is so not ethical!

                          Products sold at more than MRP - Comment #3881162 - Image #0
                          Products sold at more than MRP - Comment #3881162 - Image #1
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            anurag4gonda
                            from Lucknow, Uttar Pradesh
                            Feb 28, 2015
                            Report
                            Copy

                            Address: Lucknow, Uttar Pradesh

                            I bought Adidas track/sports suit & lower : Article no: F96510-M-ADIZERO ANT JA Article no: S12763-S-ION PANT INVOICE NO: SC3497 Date : 30NOV2014 This product i bought & it, s logo & stretching has been damaged within guarantee period so that i went to refund this product they didn"t help me out with that or their service is not good for their customer. Kindly help me out what to do or i m ready to go to court / consumer forum. Customer Name: Anurag Tiwari Cell : +91-[protected] Email: anuragtiwari.[protected]@gmail.com
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              dinesh rawak
                              from Surat, Gujarat
                              Feb 5, 2015
                              Report
                              Copy

                              Address: Thane, Maharashtra

                              Sir / Madam . I have to inform u that i brought shoes from boiser maharastra india . and the shoes are defected . I m belonging from middel class family and i spend 2300 rs on only shoes . From my thought this shoese will run 1.5 year atlest . But this was not done . i didnt thought this type of perfomance this wiill give . From the House of addidas, sir/ mam Please guide us . My mobile no is [protected] and My name is Dinesh Rawal
                              +2 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mahendra singh Kulhara
                                from Pune, Maharashtra
                                Jan 31, 2015
                                Report
                                Copy

                                Address: Bhopal, Madhya Pradesh

                                I am Mahendra singh kulhara. Residential address -House number 3 Shree Homes, Chuna bhatti, kolar road, Bhopal, M.P. Pin no.462016.My contact number is- [protected]. I have purchased artical no.M29949, nitrnocharge, size 9, 1 pair of shoes.Rs-2460, From-Uni-Source Trading Pvt.Ltd.Pheonix Marketcity, Unit No.G-69, LBS MARGE, Kurla(West), Mumbai-400070.Landline[protected].On date 17/1/15. When i came back to Bhopal I found the different size number of shoes. One is size 9 and another is size10. I have called them so many times at given Landline number but they are not responding, Kindly change my shoes and give me size 9 number of shoes.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  amit08feb
                                  from Delhi, Delhi
                                  Jan 30, 2015
                                  Report
                                  Copy

                                  I brought Adidas shoes worth Rs4000/- from Mo tin agar showroom. After 8 months the right shoe starting tearing from the extreme right side at the front. The various Adidas showrooms in gurgaon and Delhi but no one entertained this. This is very frustrating and annoying that shoes worth 4000 bucks of such a renowned brand shows such problem. This is the second time brought Adidas shoes and both had same problem. This should be replaced as I cannot use my shoes after spending 4000 Rs hope to hearing from you at the earliest. Thanks Amit Sharma email - amit.[protected]@gmail.com
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    samirarora
                                    from Bengaluru, Karnataka
                                    Jan 28, 2015
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    New Adidas shoes sole coming off within 3 months.

                                    Address: Amritsar, Punjab

                                    I purchased adidas model ax2, red colour, size 12 shoes in August 2014 . Shoe was approx..6500 MRP and with about 40 percent off, i got it at Rs.3900 approximately. I have several pairs of shoes and hence i hardly wore this shoe 3-4 times and it is practically showroom condition. Today i note that the sole is coming off on its own on a literally brand new shoe, not even few months old. I spoke to adidas customer care 1-800 number and they...
                                    +2 photos
                                    Helpful
                                    2 other people found this review helpful
                                    2 found this helpful
                                    1 Comment
                                    Report
                                    Copy
                                    J
                                    jayantaroy
                                    from Kolkata, West Bengal
                                    Jan 26, 2015
                                    Report
                                    Copy

                                    Address: Kolkata, West Bengal

                                    Dear SIR, This is to inform you that, I have purchase one TRACK SUIT, BII NO-SC9038 DATED 20.01.2015, ARTICLE No- S18616 1 PC, BLUE COLOUR, amount- 3499 RS. A Gift for DR JAMAL KHAN, it comes around RS 2099, @ 40% less, size was XXL. I found that DR had required XL, Instead of XXL. So I went to change the item, only the size, agreed to pay more if required. But unfortunately, no change was made, as informed by store in SOUTH CITY MALL, KOLKATA ADDIDAS SHOWROOM. I know that no change can be made in reduction rate but i am help less, that it is a official matter so no more Fund will raise for this purpose. So I request you to take care& cooperate me regarding. Cordially Jayanta Kumar Roy [protected]/[protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      kusum aggarwal
                                      from Kolkata, West Bengal
                                      Jan 26, 2015
                                      Report
                                      Copy

                                      Address: Kolkata, West Bengal

                                      We had purchased one pair of floaters from your authorised retail store named as Swarnbhadra Retail Pvt. Ltd.located at Shop. C004, City Center, Sector 1, Salt Lake city, Kolkata-700064. Bill No.-59432 dated 15/01/2015. We had made the payment through the debit card of Pooja Aggarwal. Due to technical problem at the store the card was processed twice and accordingly the payment has also been made twice. Today we visited the store and showed them the statement of our account wherein two debit entries of Rs.2169 has been made. We requested the head of the store to refund the extra amount paid by us but in spite of our repeated request they kept on giving different logics and refused to refund the amount. It may be noted that it is already 10 days since the transaction was processed at your store. They should have taken up the matter to resolve this issue. Moreover you are one of the world renowned brand and the customer expects from you to provide good customer services but in this case we are being unnecessarily penalised for buying your product. Please take up the matter with your store to ensure that the amount of rupees 2169 is refunded to us.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit