Adidas Complaints & Reviews

Respected sir / madam

I visited one of the adidas outlet in Hanumangarh pin: 335513 . I bought a t-shirt from there . I told them that there is dust here so they told tell where it is and started talking badly and when we had bought the tshirt told me and my friends to get out . This is really unacceptable that when you are shopping from such a brand and they recieve you like this in a store . Not only this when I called the customer care of adidas he cut my phone in the middle when I was complaining and second time when I called the same man picked the phone and started a conversationike if I am nothing and he kept on listening and in the end said in a bad tone ' file a case I can't do anything ' this is even more frustrating.
I want a strict action against such a thing . How can these MNC have such poor services.
I will be highly thankful I you could help me to sought out the problem.

Complaint by: Parth bishnoi
Email : [protected]@gmail.com
Mobile no. [protected]

Dear Sir/Madam, I have purchased adidas shoes from Ivystores,F-45 Alpha One mall,Near vastrapur lake, ahmedabad. Dated 05/10/2012. after two months from purchase the lower part of shoes stitch out from shoes. last three months i can not wear shoes because of this. the price of the shoes is 5299.00 it is costly for me.model no. of shoes is AT 270/G63446/8. so this is not good exprience from adidas for me.this shoes is new arrival when i purchase.If I sold from sale i could not complaints.So,Please reply me as early as possible.

Bought a basketball from adi sports india pvt ltd of ADIDAS shop in ansal plaza mall palam vihar gurgaon on 30 jan 2012 vide invoice no SC11/2866 of rs 839 but because there was a defect in the ball it was taken back to the same store for exchange on 31 jan 2012 but because there was no other ball for exchange available at that time it was noted on our cash invoice by one of the staff member even after repeated visits to the store the replacement was not made but to our surprise now when we visited the store we found new staff mr sunil kumar on showing our cash invoice and asking about our pending basketball they refused to accept the pending invoice and also on my request to check with their senior mr VISHAL AGGRALWAL area manager phone no [protected] also refuse to accept the exchange pending basketball invoice but have accepted that the staff working earlier was chuked out because of this type of many frauds done by him from the ADIDAS showroom
can not understand how can a customer can be held responsible for frauds done by their staff members on there authorized showrooms and specialy when one have the valid cash memo signed by their staff member mention clearly of BASKETBALL RECEIVED EXCHANGE PENDING dt 31 jan 2012

Hi,

I have purchased a pair of shoes from an ADIDAS OUTLET,JM ROAD PUNE on 12-jan-2013 and after 1st wash the color of the shoes got fade.

PFA, Pics of the shoes after 1st wash.


Even I complained to the showroom on[protected] but they are not taking any responsibilty for the same.


Kindly, look in to this issue on priority.

Model No: FLINT II/G46135/12

Bill No: S12/10614

Purchase date: 12/01/2013

Showroom Details:

L D BHAVE & SONS (Ele. Div.)

ADIDAS SHOWROOM

1205/3/1, JM Road,

Opp. Sambhaji Park Pune-411004

Tell No- [protected] / 548

Tin No : [protected]V



Regards,

Sudhanshu Ranjan

+91-[protected]

I bought Adidas perfumes from Bangalore central which was sealed. The bill number is 24951. The nozzle was broken when I opened the pack of two. And it was broken in a way that it an obvious company defect. However when I went to exchange the product, the mall situated on M.G. road(opp to Mayo Hall) refused to even have a look at it. And I am sure that even if some Adidas employee would have a look at the nozzle, they would accept that it was a company manufacturing defect. Please help me.

Net teared and replaced by bigger size seive.
I had purchased a pair of Adidas shoe from 10 no. market.
Within two months its net got damaged/teared near stiching line.
After complaining within warranty period,it replaced the teared net only by repairing.
But the repair is done by biger sige net.
presently,my shoe is of two net sizes (In both left & Right shoe).This is also got teared near stiching line.
Now this shoes not impressive in use.

B P Ananda

I Am avadhesh kumar from lucknow i have purchase a shoe in adidas company shoe warrenty six month but shoe problem with in three month i have complain to adidas show room but owner are tell me are not warrenty i have lot of mail to adidas company email id is care @adidas.com but company not any respose me I have attached the shoe picture & bill . plz solve my problem

Thanks & Regards
Avadhesh kumar
[protected]

I have purchased Adidas shoes from Army canteen on 7th DEC 2012.I am already using 43 no. of puma & I have requested 43 no.of Adidas at counter of canteen & he give me the same No.& there is also written same No.43 on shoes, but when I tried it at home the shoe is not fitting on my feet.In Army canteen there is Rule, that they will Not Exchanged any item & Not Returned.so What I can do? Where I can Exchange it? It is Useless for me.I have canteen slip with me. Kindly do the needful .I shall be very thankful to you.I am waiting for your reply .

Thanking you
[protected]
[protected]@gmail.com

I had purchased a pair of shoe on[protected] from adi sports (1) pvt ltd, shop no 126 in G.I.P MALL.Shoes became damaged due to normal use.i have complained on[protected] and sent it for quality check.Now he told me this shoes didn't approved for quality check because of missus.He is not giving me a positive response.3000 Rs/- is not a small amount.Store keeper is called me on[protected] and said please take return it without any maintenance.

customer name- MAMTA,
customer form no-3315,

We recently went into the Adidas store in Mantri Mall, Malleshwaram, Bangalore,to buy a pair of woolen gloves.
Firstly, the stock they had was damaged, the store in charge admitted that and showed more pieces.
Later, upon finalization of two pairs, we went to the billing counter to pay.

M.R.P of each pair was Rs 599. This was on the price tag attached to the gloves. Upon scanning for billing, it showed an M.R.P of Rs 799 per pair. That meant a sudden increase of Rs 400 for the two pairs that we wanted to buy.
After questioning the reason why the price tag shows a different rate, the store keeper/manager explains saying "..it must have been updated and we don't have the new price tags."

We argue saying this was misleading the customers. Customers generally believe what's on the price tag and don''t get it scanned to see if the price tag is updated or not. After a brief argument, the manager says - "We will not force you to buy, it's your choice".

This is completely unacceptable. Very misleading, and is unfair to innocent customers.

Please take necessary action.

Do not hesitate to contact me for any information on the above.

I have photographs of the tag which clearly says the price is Rs 599. This can be verified too.

Sincerely,
Vinay

I have a situation that I could use your help with. In August this year my mother had gifted me a pair of adidas shoes for my birthday. After a few days of buying it, I realized that the right shoe in the pair was defective (badly manufactured/misshaped) and hence was hurting my foot. I then took the pair in for repair/replacement/refund on September 6, 2012 to the dealer that I had bought them from. There and then they told me that the (replacement) process will take about 10 days' time. At the end of 10 days, with at least a couple of days of grace period, I went to the dealer only to learn that they hadn't received the shoes yet from adidas. They phoned adidas and some unhelpful lady told them that they weren't able to identify the defect and hence it would take longer...and that's it. She didn't even mention what would be the next steps or how much longer would it take to resolve my problem.

It's October 18 already but I still haven't received my shoes, neither do I hear anything from the company. I have sent them multiple e-mails and postal letters and warning letters, but no luck so far. The next step for me would be to send the company a legal notice, but before that I figured I would seek your help. If you could help me with this, I would be grateful!

PATHETIC QUALITY AND CUSTOMER SERVICE. I HAVE BOUGHT ADIDAS TRACKPANTS, AND IN 2DAYS, THE FURS CAME OUT FROM THE BACK SIDE OF TRACKPANTS. THEY SAID THEY CANNOT RETURN IT BECAUSE ITS USED. FOR GOD'S SAKE TELL ME WHAT SHOULD I DO WITH THE LOWER, ITS USE LESS FOR ME IN 2DAYS. DO YOU BUY IT FROM PALIKA AND SELL IT TO US????THIS IS MY WORST ONLINE SHOPPING EXPERIENCE AND I WILL CONVEY THE SAME TO MY FAMILY, FRIENDS, COLLEAGUES AND POST THE SAME WHEREVER I WILL GET THE CHANCE. WHAT YOU HAVE DONE IS ILLEGAL. ATTACHING THE SNAPSHOTS PLEASE CHECK

ORDER NUMBER 2224763

MUDIT GAUR

in Adidas showroom thiruvanmiyur branch there is an forgery is going..... In account department and wholesale room... they take many dresses, shoes, bags, etc, from ur whole sale room without bill and sale it to outside........

for example: 2500 worth rupees dress they sale it just Rs500 only.....

So, they earn more and more profit.......

if any adidas employee plz check these information is correct or not?

"THIS NEWS I HEARED FROM MY FRIEND'S CIRCLE".... SO U PLZ DON'T MENTION ME.....

IF MY COMPLAINT IS CORRECT U JUST SAY THANKS ........OTHERWISE LEAVE IT....

To,
Adidas India Head Office Address:
Unitech Commercial Tower-II
5th Floor, Sector-45, Block-B
Greenwood City, Gurgaon
Haryana.

SUB: Defective in newly purchased T-shirt

Sir,
This is to inform you that a T-shirt was purchased on 3rd JULY 2012 from

(UNIQUE ENTERPRISE,
Adidas,
Shop NO 1,2,3, Ground Floor
SAPPHIRE COMPLEX Resides yTube Company,
OLD PADRA ROAD, BARODA – 390021),

Bill No: S12/398

Stock No:[protected]

Product Description: M RSP CT POLO/639635/M

MRP: Rs. 1299/-

The color of the T-shirt is running out during first wash itself and it was taken to the dealer but he refused to attend to the complaint. So kindly look into the matter at earliest and get us the refund and take necessary action against the dealer of the brand.

Thanking You,
Yours Sincerely
Akash Bhutani
email [protected]@gmail.com

Hello Team,

I had purchased Adidas company shoes in 4299 Rs. from Adidas shop in Himalaya mall in driven in area in Ahmedabad city. I had purchased those in end of June 2011. Probably after few days of purchase, it hurts me to my last finger of my both legs. So when ever I wear after that,it hearted my finger a lot and have to remove from my legs. I had contacted to Adidas shop from where I purchased. They had taken those for repair but gave in same stage where it was before repair. I am very disappointed as not expecting this problem and very bad service from Adidas. What should I do as I am not able to wear it and its cost is 4299!!?

I had contacted Adidas care and they assured me to reply in 7 working days but even after a month I have not got reply from Adidas care. I am attaching that mail contents here.

hello sir/madam i bought addidas shoes from addidas show room ..i bought it on[protected] and after 10 days shoe's pasting was open. and i went to addidas show room again which is situated in phagwara city distt:- kapurthala ,state:-punjab(india).the shopkeeper told me the company will give you new shoes after 15 days but the new shoes which will be given by company on that shoes company will not give any warranty because company already gave you new pair of shoes against pasting opened of the shoes.my mobile number is [protected].plz solve my problem.......

I was purchased two shoes on combo office for Rs. 1699/- out of this i received only one shoes and for second seventymms are saying that you can get the refund for that undelivered item due to vendor is not providing a sufficient stock to us. i ordered that combo offer when the items status was " Product in Stock". Right now i don't want to accept that 1st product also and want to return the same for that i cant guided properly by seventymm. At the time of purchasing or ordering any product they are guiding well but at the time of complaint or returning the items they are not guided properly.
Please tell me the reason why you are not taking care for some rejection or return or refund cases my M. No. [protected]if you want to talk me then contact directly immediately.

I alos attached the unused shoes 4 angle photo guide me for further process of return for refund purpose.

Dear Sir;
On 29/0212 i have bought a pair of adida shoes serial no.[protected] from INSTYLE SHOES 1-C-1/12 (OPP.BATA CLUB) BATA HARDWARE ROAD ,FARIDABAD. We i talk with the owner of the shop he refuse to take them back and said that shoes were Chinese one.So please suggest me what to do.?????????


Thanks and regrads;
Rajiv
[protected]

Respected Sir/Mam
I Sahil Arora have purchased one pair of adidas sports shoes of rs. 2299 model no ADI ULTRA L40280. But after 20 days some wrinkles appeared on tip of both shoes. So aftr that i complaint on [protected]@adidas.com . They asked me send them photos of shoes showing defect. I did as they said. Afterr this they asked me the bill. So i mailed them the bill of my shoes. But after that they are not responding to my mail. I have messaged them many times but no response from their side. And thry are not picking up the customer complaint number. Please do something.

I bought a cricket sports shoes on 16 sep 2011
The rubber sole broken into layers and pieces
I am a defence personnel so can't visit the showroom everyday
Sandeep Kumar ,2wg AF, Lohegaon, Pune-411032
Mobile no. [protected]
Please solve the problem as soon as possible