Aircel Complaints & Reviews

Respected Sir,
I would like to inform you that an Aircel number [protected] is used by an unauthorized person. Kindly check.

Thanks and regards,

AIRCEL discontinued Their network coverage in Rajahmundry on 4Th Jan, 2013 wiThout prior intimation to it's consumers. I lost network coverage on my number [protected] from That day. I cannot even apply for portability as There is no network coverage. I have requested for The porting code for my number Through an e-mail to The AIRCEL care and also provided Them wiTh my alternate number [protected], but There is no proper response from Them and i did not get my Unique Porting Code. The local AIRCEL distributor is demanding Rs.200 for providing UPC for my number.

Respected sir, since 3 days i am suffering from unnecessary reduction of my main balance. Firstly Rs15 was reduced and a messege came thank u for using aircel service then i spoken to aircel customercare, he told me that WAPPI98 is activated,i requested to deativate ,he did not refund my amount .i accepted my mistake, ,But today morning i again received an sms, thank u for using aircel services ..i again contacted customer care ,she replied the same where as i was not using internet and watching tv...i felt very sory ..,u are requested to do the needful,..i have a grate trust in u.,...plz plz make them to refund and dont repeat the same..,,.

Automatic deduction of phone balance
Dear sir/madam
My cell no. [protected] yesterday (12th mar 2013) at 10:42 PM i got a message that "thanks for subscribing Darde-dil at 10.0 you will soon start receiving the alerts everyday for next 10 days." how can any one without my permission deduct my phone balance when i didnt subscribe anything
i tried to call customer service but no one was picking phone other side i.e, no response..i m very much frustrated and this thing happen me earlier also...so i don't want other people also cheated like the same as i .You need to take this into account as a very serious issue and see that they pay a heavy penalty for this and they need to return our money back. You can call to my number and verify it. This is very much embarrassing.Hope u can do something to it...

i just wanted to know my call history of my aircel prepaid number [protected]. I shall be thanful if I can get last 3 months call history for my prepaid aircel mobile for payment. please send the call history on this e-mail id - [protected]@yahoo.com

dear sir.
i want to my my mobile no out going, incoming or miss call detail of 1 month february 2013
my no is aircel = [protected]

SIR,
RECEIVED YOUR COMMENT. READ THE CONTAINT, BUT DUE TO SECURITY PURPOSE IT IS NOT POSSIBLE TO GIVE YOU OUR E-MAIL ID. PLEASE CONTACT US DIRECTLY ON MOBILE. OUR NO IS [protected].
WE ARE IN TO MUCH HURRY TO PUNISH THE STUPID PERSON.
THANKING YOU
YOURS FAITHFULLY
CHINTAMANI

Sir, I bought aircel 3g data card and i recharged 277 frc upon which I shouldve got 2 gb usage 3g n unlimited 2g after consuming the 3g data. But I get to use 3g only about 200 mb each day no matter how much 3g balance i have left unused. and that too in the morning time specially around 7 -8 am. I have complained about it n no one have intimidated to me bout it yet although its been about a week. My no. is [protected]. And the customer care personnel are so rude , sometimes they even cut the line whenever I called them for registering complaint. It took me 4 to 5 turns of speaking to the executives to register the complaint. Also the complaint line is often busy . Worst service I have ever experienced. And the 2 g is so slow that it takes more than 5 minutes to even completely load the facebook homepage. And to my surprise these things r happening even though i have full network. My pin code is 786125 n they said that i have full 3g network here.... MY URGE IS NEVER TO USE AIRCEL..WORST SERVICE PROVIDER... RS. 1800 DOWN THE DRAIN..

Aircel s one of d worst network i hav ever seen .Dey r simply activating sme unwanted packs like all channel tv,weekly news and al without our own knowledge and latter if we cal to the customrer care n ask dem to deactivate it and refund d amt dey say its nt refundable and dey also dnt respond properly im going to lodge a consumer complaint.Dey hav activate sme useless channel pack and charged 40rs simply if i cal to d customer care n tel dem to refund dey say its nt refundable.Dis s bull service.Pls dnt go for aircel at al.

My mobile number is [protected]. Few days back some service message has got activated without permission and money has been automatically deducted from my prepaid connection.
I've registered a complaint and got confirmation that the service will be deactivated immediately (through message also). But after some time, got the service message again.
If the service provider does not stop sending me the messages and if they deduct any amount from my account, will definitely take action against them.
.

I am customer of Aircel since launch of Aircel in Coimbatore i.e for the 13 years. We had more than 20 connections in our company and because of the poor service of this operator all the connections were shifted to Vodafone barring one. Now suddenly I am getting a message that my account is debited Rs.10.00 towards renewal of powerplay. I am director of Pvt.Ltd., company and the handset for this connection is Nokia 6303i which cannot support downloading and playing games. When I contacted the customer service executive he says I have downloaded games. This is ridiculous, if the debit is not reversed in a couple of days I will be forced to change operator. I briefed whatever I have written here to that operator but of to no avail.

M.RAMAKRISHNAN
[protected]

Sir mujay complaint dena par raha hai kiyu ki mujay Customer Care se koi samhdhan nahi milta hai abi abi meri baat waheem ji se hui thi lekin batmige kar Le mujae meri baat ka sahi jawav nahi milta hai me kiya karu 198 par mane call kiya tha 18:23 min. hamari baat hui plz. chak me call history time 4:38 plz. help me

my m. no.{ [protected]
email id { [protected]@gmail.com
name { ranjeet kumar

Payment was collected by Aircel representative from billing address on 18/02/13 and my Bankers debited
my account on 22/02/13. On 04/03/12 myself contact customer care and their reply was payment received on
18/02/13 & line disconnected on 28/02/13, reason not known to CC representative. Again today I contact
CC representative Mr.Yasin Sayed and reply was your line was disconnected on 27/02/13 but reason not known to him.Till 07/03/13 so many people informed me that your line is temporarily out of order that is the
reply from your Mob No. [protected].Reason of delay of payment due to AIRCEL stores was closed on 09/02/13 at sector -18, Noida. The same was complaint to Aircel CC Representative and they collect the
payment on 18/02/12 from my billing address. I ask to AIRCEL customer care what is the reason of disconnection of my Mob.No.:[protected] ? They are not in a position to reply of my enquiry.
Please look into the matter and resolved the matter.
Regards,
J.M.SAHA, 314,NEW DELHI APPTS., 3RD FLOOR, 7 VASUNDHARA ENCLAVE, DELHI-1`10096

Dear sir/madam of Aircel communications,

i am syed ,
i recharged my aircel mobile with Rs.198 3G Pack today 7.3.2013 at 8.55pm .
My AIRCEL NUMBER IS [protected] .
I did my recharge with airtel money .The recharge was successful on my airtel money and the 198 rupees was debited from it.
I also confirmed the customer care of Airtel.
But when i contact the AIRCEL they say that no recharge was done till now after 2 hours.
They are not responding .
The money 198 rupees is not just a thing ,its very important.
So please do my recharge as soon..

The service of pocket store has been activated on my phone number [protected], although I have not aplied for its activation.Whenever I call at aircel complaint registration number 198 either there servers are busy Or there is no one replies to the call. I have been charged Rs. 25 for last 5 days. I want deactivation of this service and refund of the charged money.

on my aircel no [protected] i received message regarding activation of pocket internet services yesterday at10.27 pm while no such request had gone from this side. i unsubscribed from the service and today at about 2.43 pm i received the message again regarding activation of the service. immediately i contacted aircel customer care and they assured me that rs. 10 will be refunded and I got the SMS regarding the same and about unsubscribe from the service. but within one hour I received another SMS regarding activation of the service and deduction of rs.5 I contacted customer care again but the behaviour of customer relation was totally irresponsible'
, unwarranted and ridiculous. I fail to understand why they are activating these services and silence of trai regarding this

I have recharged my Prepaid Aircel Number [protected] with Rs.30 on 4-March-2013 , but around around Rs 20 from my pre-paid balance had been debited for the Dialer Tune services which I haven't subscribed. I had tried to deactivate the dialer Tune services even after raising a request for un-subscribing the dialer tune the provider hasn't deactivated the Dialer tune service from the account.

Please take some action over it

I purchased a new Aircel connection that comes bundled with some free internet usage to try out their network. I topped up the account by Rs.50 and added an SMS Rate Cutter pack for Rs.55. My balance as on March 5, 2013 was about Rs.47.

On March 6, 2013, my phone did a reboot and on turning it back on, I received a message that the cost of the last message was Rs.5 and my current balance showed up as Rs.27.

When I called customer care to inform this and request a refund, I was brusquely by some lady informed a VAS service was activated and they can't do anything about it. She offered to deactivate it and immediately disconnected before I could determine how the "service" was activated.

I called "customer care" again and was informed no such thing was activated, to my astonishment. I was requested to confirm by calling 500010 which I did and found nothing was activated.

So I called "customer care" again and after explaining the issue, was told to hold on the line - which disconnected of course.

And I called "customer care" yet again and was informed it I was sent an SMS from Aircel which would activate the service unless I sent "NO" to not activate it. I did not receive this SMS and this sounds like some unfair malpractice if they can activate "services" like this at their whims and fancy. Easy way for them to cheat customers out of their money. On informing this, the lady immediately disconnected before I could question how they could activate something without my permission.

After this, my calls to "customer care" were not attended by those irresponsible agents who had probably red-listed my number. I waited without disconnecting for 13 minutes after which the call disconnected by itself. Same case for the next two times.

In short, I would like to warn you all that Aircel activates services without permission and expects you to find it out by yourself. They don't refund the money either and if you question them, they block your calls. If my phone had not rebooted, I wouldn't have discovered this issue until after my balance reached Zero - which is what they are hoping will happen to their customers. This company doesn't seem to be interested in a long term customer relationship and wants to simply grab what little it makes in as short a time as possible.

I doubt our beloved Consumer Courts and TRAI will address this issue as it looks like the Government is only interested in extorting our money, placing ridiculous constraints on our communication capabilities, raising prices and creating a bad standard of life in general.

I am cutting up this sim and throwing it away right now.

In January, while dialing a number to check validity a amount of 178 got deducted.(There was a 3 month rate cutter in Aircel for 178 till december which was not available now). When i asked customer care the told, "some how rate cutter got activated so we extend your validity till may". Again from 1st of march the validity didnt work, i tried contacting them i didnt get proper response. The associates are not giving proper response and behaving rudely.

GPRS/ Internet

I m using aircel in srinagar. my number is[protected], I purchased a aircel sim card on 15th of jan, 2013. I using of postpaid plan 499 with get unlimited internet, but when i started using pocket internet, browsing/surfing was not gud beacause of one page open but when i use second page start for open its show web page not found, download was very poor, when i try to download a file which is more than 750kb-1mb, it doesn't downloads the full file, it gets paused, and now after 5 days the browsing is also getting poor and downloading is literally 'nill', this is pure cheating and looting by them in the name of free unlimited internet.sir please help me