Aircel — ABOUT EMAIL ID

Address:Maharashtra

SIR,
RECEIVED YOUR COMMENT. READ THE CONTAINT, BUT DUE TO SECURITY PURPOSE IT IS NOT POSSIBLE TO GIVE YOU OUR E-MAIL ID. PLEASE CONTACT US DIRECTLY ON MOBILE. OUR NO IS [protected].
WE ARE IN TO MUCH HURRY TO PUNISH THE STUPID PERSON.
THANKING YOU
YOURS FAITHFULLY
CHINTAMANI
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Dear Chintamani,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel

Warm regards,  
Thanks! 
Team Aircel India 
WITH REFERENCE OF THE COMPLAINT FOR PHONE NO. - [protected], OUR E-MAIL ID IS [protected]@yahoo.com. PLEASE CONTACT US URGENTLY. OUR PH NO. IS [protected].
WITH REF. OF OUR COMPLAINT ABOUT PH. NO. - [protected], OUR E- MAIL ID Is [protected]@yahoo.com PLEASE CONTACT US URGENTALY.OUR CONTACT NO. IS ALLREADY GIVEN TO YOU. PLEASE SEARCH IT.
My Mobile no is (+91)[protected]
My main account balance every time deducted after recharge.
This is not possible for every time.
We complain in your complain help line number.
But this problem is not solved.
Please solve this urgently and refund my main account balance.
Please contact my mobile no
Please send my deducted balance amount 150

my number
[protected]

I received no message.I am used no service
I have been recharged with amount 10 Rs by e top on my Aircel no. [protected] fr which 7 rs have been charged for a service...

I don't know which service is activated on my no. And I m not getting any service messages from the company even I have subscribed for DND service so its impossible to activate any service on my no. By a call or message ...

And if it is activated then why I m not getting any message of the service...

I called on customer care from the no. [protected] and complained for this the service advisor misbehaved and disconnected the call...

So i request aircel to please call me on the no. [protected]. And provide me a betterservice and i also want the refund. For this wrong service activation...
m[protected] online recharge rate cutter rs.41 dt 02.12.16.Msg recvd enjoy
5500 s local/std seconds for 28 days but no credit.credit of msg bal not required
kindly credit call balance else arrange for refund only.
Aircel Customer Care's response, Dec 5, 2016
Verified Support
Dear pankajabasini,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Date of offer message received:
Recharge Denomination (done on the number):
Transaction ID:

Screenshot of the message received:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this

matter.

Thanks and Regards

Aircel Social Media Team
Aircel Customer Care's response, Dec 6, 2016
Verified Support
Dear Pankajabasini,

As per our concern team you had recharges MRP 41 which was 1250 L/N SMS for 28 Days so that as per our product you got same benefit instead of 41 STV.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Dec 28, 2016
Verified Support
Dear Customer (pankajabasini),

We have already informed you that you had recharges MRP 41 which was 1250 L/N SMS & it is not a STV pack if you was got any SMS fot 41 STV pack then send a snapshot for the same.

Warm Regards,
Aircel Social Media Team

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