Claimed

Aircel Complaints & Reviews

2.8
Last updated Apr 15, 2024
Complaints 10591
Resolved
5247
Unresolved
5344
Quick Links
Statistics
Share
Contacts

File a complaint to Aircel

Having problems with Aircel?

File a complaint and get it resolved by Aircel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Aircel
Customer Service Contacts

Aircel Phone Numbers

Phone
+91 97 3819 9010
1419
634
+91 12 4476 5000
788
367
+91 88 9204 1111
359
196

View more phone numbers

Fax
+91 12 4429 0524
+91 11 2699 0095
+91 22 4260 6070

View more phone numbers

View all Aircel contacts

Aircel Website

Aircel Head Office Address

Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India
122002

Aircel reviews & complaints page 428

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
yashrajkn
from Chennai, Tamil Nadu
Report
Copy

Recharge issues

Address:Bangalore, Karnataka

Hi

Today While recharging my Aircel Prepaid ([protected]) for Internet pack Rs. 447/- through freerecharge.in website, by mistake i have entered the wrong mobile no. ([protected]) and the amount recharged to the wrong no.

immediately i spoken to the aircel customer care no., they informed that i need to visit aircel office where the issue will be resolved. i went all the war of 25 KM to visit their office at...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
aruncr
from Delhi, Delhi
Report
Copy

wrong deduction balance

Address:Bangalore, Karnataka

Dear sir,
Am Arun CR new customer of aircel karnataka circle on this num ( [protected] ) i was purchased this num feb/2013 ..In that time was given 50rs for sim,in that time they offering a 77rs plan s aircel to aircel 2lakh second, 120 rs currency for 6months each month thy told wil credit 20rs thr s no issue on this currency ,but i hav a issue on onnet sec they credit 1lakh sec on first month but...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
g p kadel
from Mumbai, Maharashtra
Report
Copy

imposed subscription

Address:Jaipur, Rajasthan

you impose the subscription for pocketstore on my aircel mobile no. [protected] , stating that subscription have been renewed.To cancel- log on to.................................. and we keep on roaming through the prescribed site, and do not find any option to cancel the same. Why & with whose permission you subscribed ? and keep renewing and deduct the money ffrom my balance.

Is aircel doing that bad in india that it...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nachiket1007
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection of service without information

Address:Pune, Maharashtra

I am user of Aircel network since last wo years, and paying my mobile service bill regularly. My normal monthly usage of phone is[protected] rs per month. This month my mobile service got disconnected without information/notification to me due to exceeding my credit limit. This is not fair enough to disconnect the connection without information to consumer.
Even i have paid the bill and still my connection not activated.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jeetu singh maurya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of store service of aircel pocket internet

Address:Uttar Pradesh

sir this service has been activated itself and many times i have been trying aircel customer care but they never answered any call of mine as they are always busy with other calls ,sir this service charge 5 rupees often and i want to get rid of this service as soon as possible sir pleaze take required step soon ,i shall be thankful my mobile no. is [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
R
ravisaxena111
from Hyderabad, Telangana
Report
Copy

MY NEW SIM IS NOT WORKING

Address:Kheri, Uttar Pradesh

Dear Sir,

Earlier I told you the full story that I purchased a new aircel mobile connection i.e sim for which I have completed every necessary formalities such as ID, Photo & Address Proof. But this sim has not started till now. This process has got much time. So solve this problem as earliest as possible.

Ravi Saxena
Aircel No.[protected]
Alternate No. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
mkkk
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

subscribing services without customer role

Address:Hyderabad, Andhra Pradesh

My Aircel mobile number is [protected](data card) purchased just 1 month back and i am not subscribed Glam Divas bikini babes. It had happened automatically on 23/march/[protected]@9:11:31am. I have not even used data at that time.

Message received from Aircel on 23rd and 25th of march.
"Dear Subscriber. you have been subscribed to Glam Divas bikini babes. Please recharge your account to continue enjoying this service."br...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
SHOURYA2009
from Sri Ganganagar, Rajasthan
Report
Copy

UNWANTED SUBSCRIPTION OF POWER PLAY AND MONEY DEDUCTION

Address:Sultanpur, Uttar Pradesh

my cell no [protected] AIRCEL COMPANY UP EAST
rs 10 is deducted in every 2 days without my consent for subscription of powerplay service.
it is totaly fraud to customers so i demand to ban the aircel company .
it is much disgusting service no customer care support or resonse...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
info2prabha2012
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not responding the call

Address:Tamil Nadu

hi my Sim was blocked today evening By mistake, can u pl send me d PUK number to dis number [protected]... nd my Sim number is[protected]... urgentlyyyyy plzzzzzzz.please mail the puk no to my mail id thukral.[protected]@yahoo.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
M
medicosmg
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2g internet speed

Address:Rajasthan

Dear Sir,

I recharged my aircel prepaid from 98 unlimited 2g internet plan for 30 days.
till 20 days its download speed was apprex 20-25 KBps. in last 10 days I was getting a speed of only 2KBps. and when I checked speed test from bsnlspeedtest.in it shows my speed bandwidth just 30kbps.
I submitted my complaint which was 1/[protected]. they said me to wait for 72 hrs.
but nothing happened after 72hrs....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vkpnw45
from Kolkata, West Bengal
Report
Copy

sim lost block sim card

Address:Faridabad, Haryana

Hi,
My cell phone is lost. please block my Aircel post paid number at the earliest. My cell phone has been switched off.
My number is :[protected]
And Please guide me in re-issuing the same number with new sim card .
Regards,
Vikas Kumar

You can contact me on :[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
J
jaswinder kochhar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aircel balance deduction for internet usage while internet pack active

Address:Shimla, Himachal Pradesh

My number is [protected] from himachal in december 2012 dont know the exact date nearly 7,8,or 9 recharged for 250 and got the balance and opted for an internet pack 0f rs 98 for which rs 98 deducted from my account at the same time.But i was charged for using internet and my whole balance was lost. again recharged for 100 that also got deducted .I go to the store in shimla where i recharged for rs 250 and ask for a check why this is happening...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
ravisaxena111
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NEW MOBILE CONNECTION IS NOT WORKING

Address:Kheri, Uttar Pradesh

I purchased a new aircel prepaid mobile connection no. [protected] on[protected]. I have summit my photo id with address proof with my photp. But my connection has not started till today. I talked to aircel franchise, retailer as well as customer care. But I did n't get any proper response. So please look into this matter so that my connection may start.
Thanks!

RAVI SAXENA
SANKATA DEVI
LAKHIMPUR KHERIbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
thaufee
from Srinagar, Jammu and Kashmir
Report
Copy

AIRCEL REFUND reg

Address:Tiruvarur, Tamil Nadu

Dear Sir,

Last month i have recharged my aircel mobile by VISA Debit Card through Citibank Payment Gateway. The amount value Rs108:00 has debited in my account but the recharge had been failed. The webpage replies that my money will be refunded in 7 working days. But Still the refund has not initialized.

For your reference below that details are mentioned .

Transaction Status-Failed
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Dhananjayareddy
from Secunderabad, Andhra Pradesh
Report
Copy

Amount deducted

Address:Hyderabad, Andhra Pradesh

This is Dhananjaya Reddy from Hyderabad. My mobile number is: [protected].

I have taken Aircel sim on second week of this month. They Automatically subscribed,

Friends Pack (15 rupees) on[protected] & Purana daur pack (30 rupees) on[protected]. Total 45 rupees was deducted from my balance,

bull , why they doing like this, i want my amount back....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Ananya Nayak
from Mumbai, Maharashtra
Report
Copy

SMS pack got activated

Address:Bardhaman, West Bengal

sir,
my phone number is [protected]. I activated the sms(messages) services(*234*1#) which charges rs.1/- day daily but I don't know how to deactivate this service. So, please tell me how to deactivate it....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
venky143
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of customer document

Address:Visakhapatnam, Andhra Pradesh

i submit my documents, but customer care person is saying this is not your documents. how can i change to my proof.In visakhapatanam AIRCEL network is out of service.how can i change to another network. please inform me sir....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
nikhil0202
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gprs plan

Address:Purnea, Bihar

my aircel no. [protected] has harrased me a lot. i have recharged a 2g internet plan worth Rs.98/- on 7th march 2013 with the validity of 30 days. it ran very well till 12th march (5days). after that, it's speed get reduced to 1kb/s . i contacted with customer care. they talked very rudely when i mentioned my problem. as well as they didn't solved my problem. again i contacted bt the call has been disconnected without hearing the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
surighanta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activated the Offers without my interference

Address:Andhra Pradesh

Hi,

I am using an Aircel Mobile number ([protected]) Aircel has activated two Offers Aircel Friends Pack , Music Zone on my number without my interaction
When I call the customer care representatives, they are telling that I have activated from my mobile they do not have any proof and they are simply arguing with me telling I only have activated those offers I suspect those definitely technical faults from Aircel. And...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
habibkhan1
from Auroville, Tamil Nadu
Report
Copy

lost on my aircel prepaid sim card (number:9688041303)

Address:Tamil Nadu

Sir
I have lost my aircel prepaid sim card (phone number:[protected]).Please deactivated my sim card.


Regards
habibkhan...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy