Aircel Complaints & Reviews

Dear Sir,
My self Girish.c. I have lost my Aircel Sim card (Mo. No:-[protected]) in before 6 months back in Bangalore. at that time i have blocked that sim card by speaking with customer Executive. but now that Sim card is reused by another person. now this Sim-Card is in my ID Proof.
so please block this number.

with regards
Girish.c
Mail. ID:- [protected]@rediffmail.com

dear sir,
I will trying do to the customer care not responding the aircel customer care excutive is ditch do that do only me lines only.any way doing this complaints act to that doing sir.;


Thanking you
you'rs obidiantly
MA . CITTRARASU

Aircel is the worse mobile service provider I have ever experienced. The MNP service of the company is worse they without any reasons cancelled the MNP request raised to them to move in other mobile service network. There customer care service do not give a proper reply to your queries and cut your phone in middle. The worse part is now they do not even connect us to the Customer care as they say they have some problems in the line but all there product promotions and marketing go well sounded when you call there customer care number 121. All there gallery are now shut down which cause lots of issues to the customer. So now we are in such world that the mobile company will play there idiotic tricks and will not allow us to used the MNP service which is provided by the Indian Government.

Dear Team,

I am very sorry to say you that after a long relationship with you am going to surrender this connection as after lots of follow up am not able deactivate my 3G plane from below mention number and for that i have to pay 220/-+ extra per month. On last month your customer care representative say me that it will deactivate but now for 3rd month i have pay this amount extra. If you not able to deactivate and refund my amount am not going to pay anything and also connection will surrendered. I am waiting for your reply.

My no: [protected]

Thanks
Dhruba

Hi

Today While recharging my Aircel Prepaid ([protected]) for Internet pack Rs. 447/- through freerecharge.in website, by mistake i have entered the wrong mobile no. ([protected]) and the amount recharged to the wrong no.

immediately i spoken to the aircel customer care no., they informed that i need to visit aircel office where the issue will be resolved. i went all the war of 25 KM to visit their office at Kormangala 4th Block, there i met one Mr. Sunil after waiting 1 hour. he doesnt know how to talk to the customer. whatever i asked, he reply is not possible. i asked him to resolve my issue, he said it is not possible. i told him that i need to talk to his manager. he said not possible. when i said that your customer call center people said that the issue will be resolved at aircel outlet. But Mr. sunil said that dont belive in the customer call center people, they always provide the wrong information. i am telling you in face to face you have to belive me or else go and complaint. This is the way they respond to us.

he even said that i am the employee of Aircel, i am telling you it is not possible. do what ever you want.

pls tell me whom i have to belive, call center people or this un professional guy.

Request you to pls get it resolved and do the needful.

Recharge details

Recharge amount : Rs. 447/-
recharge done for the number : [protected],
Recharge to done for the number: [protected]
Operator Transaction ID : CHR[protected]

Regards
Rajesh

Dear sir,
Am Arun CR new customer of aircel karnataka circle on this num ( [protected] ) i was purchased this num feb/2013 ..In that time was given 50rs for sim,in that time they offering a 77rs plan s aircel to aircel 2lakh second, 120 rs currency for 6months each month thy told wil credit 20rs thr s no issue on this currency ,but i hav a issue on onnet sec they credit 1lakh sec on first month but they made a promise remaining 1lakh sec wil credit 50k sec for remaining two months...but sec month s already running but they din credit that 50k onnet sec was raised complaint too on 27th march 2013 by calling customer care -SR NUM s also 1-[protected] they given deadline 24hrs promised to credit but no response. after that was tried to contact customer num 121 n 198 but that cal won't connecting agent am very much fed off by calling cc ..they din giving goood service...plzzz check n do the neeed full to al customer who s suffering lik me......
thanking you
Arun C R

you impose the subscription for pocketstore on my aircel mobile no. [protected] , stating that subscription have been renewed.To cancel- log on to.................................. and we keep on roaming through the prescribed site, and do not find any option to cancel the same. Why & with whose permission you subscribed ? and keep renewing and deduct the money ffrom my balance.

Is aircel doing that bad in india that it require to do such imposings to collect money.
Pls. stop such impractical things to retain the goodwill of the AIRCELcompany.
PLS. DO RESPONSE
-GP KADEL

I am user of Aircel network since last wo years, and paying my mobile service bill regularly. My normal monthly usage of phone is[protected] rs per month. This month my mobile service got disconnected without information/notification to me due to exceeding my credit limit. This is not fair enough to disconnect the connection without information to consumer.
Even i have paid the bill and still my connection not activated.

Request you to please take some strict action against such crime.

sir this service has been activated itself and many times i have been trying aircel customer care but they never answered any call of mine as they are always busy with other calls ,sir this service charge 5 rupees often and i want to get rid of this service as soon as possible sir pleaze take required step soon ,i shall be thankful my mobile no. is [protected]

Dear Sir,

Earlier I told you the full story that I purchased a new aircel mobile connection i.e sim for which I have completed every necessary formalities such as ID, Photo & Address Proof. But this sim has not started till now. This process has got much time. So solve this problem as earliest as possible.

Ravi Saxena
Aircel No.[protected]
Alternate No. [protected]

My Aircel mobile number is [protected](data card) purchased just 1 month back and i am not subscribed Glam Divas bikini babes. It had happened automatically on 23/march/[protected]@9:11:31am. I have not even used data at that time.

Message received from Aircel on 23rd and 25th of march.
"Dear Subscriber. you have been subscribed to Glam Divas bikini babes. Please recharge your account to continue enjoying this service."

Aircel is activating such nonsense services to eat away prepaid balance amount from customer account.
Please stop the service.my balance is getting deducted everyday. Please look over it immediately.

my cell no [protected] AIRCEL COMPANY UP EAST
rs 10 is deducted in every 2 days without my consent for subscription of powerplay service.
it is totaly fraud to customers so i demand to ban the aircel company .
it is much disgusting service no customer care support or resonse

hi my Sim was blocked today evening By mistake, can u pl send me d PUK number to dis number [protected]... nd my Sim number is[protected]... urgentlyyyyy plzzzzzzz.please mail the puk no to my mail id thukral.[protected]@yahoo.com

Dear Sir,

I recharged my aircel prepaid from 98 unlimited 2g internet plan for 30 days.
till 20 days its download speed was apprex 20-25 KBps. in last 10 days I was getting a speed of only 2KBps. and when I checked speed test from bsnlspeedtest.in it shows my speed bandwidth just 30kbps.
I submitted my complaint which was 1/[protected]. they said me to wait for 72 hrs.
but nothing happened after 72hrs. instead they blocked me from calling to customer care even.

so today I again recharged with rs 48 for 2gb internet. but still my download speed is 2KBps.
now where should I ask for help? no customer care is picking my phone and what happened to my old complaint, I don't know.

Please help me in this matter.

Regards

Mohd. hafiz
mobile [protected]
Complaint no.1/[protected]

Hi,
My cell phone is lost. please block my Aircel post paid number at the earliest. My cell phone has been switched off.
My number is :[protected]
And Please guide me in re-issuing the same number with new sim card .
Regards,
Vikas Kumar

You can contact me on :[protected]

My number is [protected] from himachal in december 2012 dont know the exact date nearly 7,8,or 9 recharged for 250 and got the balance and opted for an internet pack 0f rs 98 for which rs 98 deducted from my account at the same time.But i was charged for using internet and my whole balance was lost. again recharged for 100 that also got deducted .I go to the store in shimla where i recharged for rs 250 and ask for a check why this is happening they also enquires with there aircel care and then told me that we have forward your complaint it will be resolved soon, but till now no such phone call from aircel is still received.aircel is doind fraud no care of customers and just making there profits.

I purchased a new aircel prepaid mobile connection no. [protected] on[protected]. I have summit my photo id with address proof with my photp. But my connection has not started till today. I talked to aircel franchise, retailer as well as customer care. But I did n't get any proper response. So please look into this matter so that my connection may start.
Thanks!

RAVI SAXENA
SANKATA DEVI
LAKHIMPUR KHERI
MOBILE [protected]

Dear Sir,

Last month i have recharged my aircel mobile by VISA Debit Card through Citibank Payment Gateway. The amount value Rs108:00 has debited in my account but the recharge had been failed. The webpage replies that my money will be refunded in 7 working days. But Still the refund has not initialized.

For your reference below that details are mentioned .

Transaction Status-Failed

AIRCEL Transaction ID- TN[protected].

Transaction Date & Time-08-Feb-2013 10:26:21

Mobile Number-[protected]

Amount (Rs)-108.00




Thanks and Regards,

Mohamed Thaufeeq,
[protected]
[protected]@outlook.com

This is Dhananjaya Reddy from Hyderabad. My mobile number is: [protected].

I have taken Aircel sim on second week of this month. They Automatically subscribed,

Friends Pack (15 rupees) on[protected] & Purana daur pack (30 rupees) on[protected]. Total 45 rupees was deducted from my balance,

bull , why they doing like this, i want my amount back.

sir,
my phone number is [protected]. I activated the sms(messages) services(*234*1#) which charges rs.1/- day daily but I don't know how to deactivate this service. So, please tell me how to deactivate it.