[Resolved]  Aircel — unauthorised charges

FRAUD

AIRCEL COMPANY HAS CHARGED ME WITHOUT MY APPROVAL
FOR - LOVE TIPS AND MISSED CALL REMINDERS.
WHICH I HAVE NOT REQUESTED FOR. I HAVE RAISED COMPLAINTS ABOUT THAT, THEIR RESPONSE IS SO STUPID, THEY ARE SAYING I MUST PRESSED WRONG BUTTON DURING THE MONTH OF DECEMBER 2008 SO THE CHARGES WE ARE ON.
FOR THEIR KIND INFORMATION I WAS NOT IN INDIA I WAS IN ABROAD WITH THE AIRCEL CHIP.

THIS IS COMPLETELY UNACCEPTABLE. THEY SHOULD BE FINED HEAVILY FOR THIS TYPE OF ACTIVITY. THEY ARE REALING STEALING CUSTOMERS MONEY. FOR EACH PEOPLE THEY ARE CHARING 60RS. IMAGINE...
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

FRAUD

AIRCEL COMPANY HAS CHARGED ME WITHOUT MY APPROVAL
FOR - LOVE TIPS AND MISSED CALL REMINDERS.
WHICH I HAVE NOT REQUESTED FOR. I HAVE RAISED COMPLAINTS ABOUT THAT, THEIR RESPONSE IS SO STUPID, THEY ARE SAYING I MUST PRESSED WRONG BUTTON DURING THE MONTH OF DECEMBER 2008 SO THE CHARGES WE ARE ON.
FOR THEIR KIND INFORMATION I WAS NOT IN INDIA I WAS IN ABROAD WITH THE AIRCEL CHIP.

THIS IS COMPLETELY UNACCEPTABLE. THEY SHOULD BE FINED HEAVILY FOR THIS TYPE OF ACTIVITY. THEY ARE REALING STEALING CUSTOMERS MONEY. FOR EACH PEOPLE THEY ARE CHARING 60RS. IMAGINE...
I am also receiving same type of message and 30 rs deducted for this. Please let us know how you canceled this?

Aircel — unauthorised charge

my mobile no. is [protected] ...aircel activated of hockey alerts service without my permision within 30 min interval date on 8 march till today 5 times activated this service i have complant custmer care but no one taking action .....and 1 caller tune activated to my no. without my permission......plz refill my amount balance

i have lost 65 rs till now plz help ......
Hockey alerts is an automated service and there should be an authorisation from the customer. The promotional calls and messages can be the reason for that when responded, in order to avoid such in future get your DND service activated
Dear har*mi Aircel !

Please.. Please... Please..unsubscribe
my mobile no. from 'Sparsh'.
My mobile no. is[protected]
These days Aircel sends me the
following message and steals Rs.7/-

"Sparsh is renewed at Rs. 7.0 for 7 days.To listen or unsubscribe dial 5800065"

When i dial the above no. they don't give any option to unsubscribe.

I think its thousand times easier to activate any service on aircel than to deactivate......

When i try customer care or complaint desk they don't connect/recvieve my call !

Bas khun chuse pade hai..!

Marne k baad b saale paise leke jaaenge !

Sharam naam ki koi cheej hogi toh ab shayad deactivate kr denge !

Bas chuse pade hai!
CHN14A2A1 has been renewed on your Aircel mobile .
Dear customer you will be renewed soon for CHN14A2A1, please maintain sufficientbalance to continue the services


This is the problem i have...
Charges are applied without my knowledge..
Please help me with this..
I got message that 30rs for 7days is deducted for aircel tiny tv.i didn't subscribe for it.similar deduction happened before for pocket internet.pls sort this out.again n again such problems r happening.its frustrating.my no is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information