[Resolved] Aircel — AIRCEL-GPRS NOT WORKING | |
Respected sir, Myself swapnil Sharma working as research scientist in Pharmaceutical research and development center. Sir, I have taken a postpaid Connection from AIRCEL.I have deposit security amount of 500/ rupees in advance on 26 April 2009.Aircel people ask me at the time of connection that I can use internet unlimited services on AIRCEL-GPRS at 99 rupees per months and 200 local calls also free. The no. Of my AIRCEL mobile connection is [protected]. Sir, Only five to six days from may to June I used AIRCEL Internet services with continuous problems. Since 20may 2009, I am complaining again & again to AIRCEL customer care to rectify the problem. But aircel customer care people always say they will arrange a callback from our technical people to solve Ur problem. But there is not a single call have not come from Aircel side. Sir, I am totally puzzle and helpless from AIRCEL Services. Then AIRCEL customer care people asked me to visit nearest aircel store. I went Sunday 31 may, 2009 to Aircel store at VASHLI, GHAZIABAD, which is seven km far from my home to solve the problem.But there is no technical person to solve this problem The complain no that aircel customer care people give me are as follows: [protected] [protected] [protected] [protected] [protected] [protected] Sir please does the needful in my case. I am very thankful to u. It’s a very humble request to solve my problem as my work is suffering and at my home my wife and me in very stressful condition to call again and again to AIRCEL customer care. Thanking you Swapnil Sharma D-6/14, RAIL VIHAR, INDIRAPURAM, GHAZIABAD. (U.P.) Contact no.[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
56 Comments | |
Comments
I am facing the same issue, even i used to wait on line for 30-45 mins to speak with their customer cares which is really helpless because of lack of technical knowledge . Some one from other provider told me that aircel is providing WAP not GPRS & the both are the different . they are just playing with our monies . I f they cant provide good services they should not sell it . will wait for more 2-3 days after words will definately lodge a legal action in consumer forum & that is for sure .
Dear Mr. Uzaif,
Thank you for writing to AIRCEL.
We regret the inconvenience caused to you.
With reference to your feedback updated in our website, we request you to provide us your Aircel number with alternate contact number for further assistance.
You can also get in touch with us on [protected] for more information on same.
Thanking you and assuring you of our best services always.
Warm Regards
Gayathri
AIRCEL
Customer Service
In case you require any further assistance, please
Ø Call the toll free number 121, available only from your local Aircel mobile.
Ø Call at [protected], in case you are not using an Aircel Connection (not a toll free number).
Ø Mail us at care.[protected]@aircel.co.in
Thank you for writing to AIRCEL.
We regret the inconvenience caused to you.
With reference to your feedback updated in our website, we request you to provide us your Aircel number with alternate contact number for further assistance.
You can also get in touch with us on [protected] for more information on same.
Thanking you and assuring you of our best services always.
Warm Regards
Gayathri
AIRCEL
Customer Service
In case you require any further assistance, please
Ø Call the toll free number 121, available only from your local Aircel mobile.
Ø Call at [protected], in case you are not using an Aircel Connection (not a toll free number).
Ø Mail us at care.[protected]@aircel.co.in
Aircel — wap settings for use on pc
i have received the wap settings but i am not able to connect through my pc, it shows the PPP link was terminated. Try visiting the nearest company outlet, they will help you for sure.
sir plz call me .mein 5day se 121 pr call krhi hu koi pho ni pic kr raha hai mujha kuch help chiya piz urgent call me ...my nubr is .[protected] ...plzzzzzzzzzzzzzzzz help me...
Dear Mr. Swapnil Sharma,
Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Warm regards,
Thanks!
Team Aircel India .
Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Warm regards,
Thanks!
Team Aircel India .
Dear Mr. Raaj,
The no. provided by you is invalid. Please help us with an altenate no. and email id.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Warm regards,
Thanks!
Team Aircel India .
The no. provided by you is invalid. Please help us with an altenate no. and email id.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Warm regards,
Thanks!
Team Aircel India .
Dear Ikbal,
We would like to inform you that the number does not belong to Aircel and already ported out since 30th May 2012.
Please coordinate with current operator.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Warm regards,
Thanks!
Team Aircel India .
We would like to inform you that the number does not belong to Aircel and already ported out since 30th May 2012.
Please coordinate with current operator.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Warm regards,
Thanks!
Team Aircel India .
Dear Mr. Mukesh,
Please help us with your Alternate number and email id so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in
Thanks!
Team Aircel India
Please help us with your Alternate number and email id so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in
Thanks!
Team Aircel India
missed calls
Sir, I want to know whose number is this:[protected] Please send me name and address. This user Daily miss calls and SMS. Dear Customer(varthinibalu),
We would request you to visit your nearest Aircel store with the following documents for details on the same.
POI (Proof of identity)
POA (Proof of address)
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We would request you to visit your nearest Aircel store with the following documents for details on the same.
POI (Proof of identity)
POA (Proof of address)
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Mahendra Kurumans,
We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:
Alternate No.:
Location (including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Are you able to connect using the dialer – yes or no (Laptop / system):
Error message encountered if any while trying to browse / download:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:
Alternate No.:
Location (including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Are you able to connect using the dialer – yes or no (Laptop / system):
Error message encountered if any while trying to browse / download:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
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Aircel — Aircel gprs not workin
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