[Resolved]  Aircel — internet not working on laptop

Dear Sir,

I took Aircel connection to just surfing internet and i recharged with Rs 98 for internet use. i requested to customer care many times then i got manual setting on my mobile then i am able to use internet on my mobile. but i also requested to customer care person that please let me know how make connection or setting on my laptop to use internet, he said you'll get call from Aircel but no body is getting me back regarding the same.
Please help what to do?

Thanks

Ashish
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

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Unable to send message

My aircel no is [protected] and i am unable to send smsfrom this no i compliant about this to customer court but they do not take any action if my problem is not solved then i will go to court to file case against this company

MY SIM IS BLOCK DUE PUK CODE

WHILE WRITING SOME TEXT WITH MY KID AND PLAYING THE PUK CODE MY SIM IS BLOCK. MY SIM NO. IS[protected] MY MOBILE NO. IS [protected]

lost of sim card

i have lost my simcard nb. [protected]. i want to block my sim card. Sourabh Nemiwal Adress:- PEC university of technology, chandigarh.

Auto Balance Deduction

Automatic activate service and balance auto deducted problem.customer care not resurved this issue.
Dear Customer(Judge singh),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Signal Bars:
Current Balance:
All Numbers or specific Number(Sample Number):
Problem Faced Indoor/Outdoor:
Specific Location with Landmark:
Handset brand and model:
Duration of issue:
Able to send SMS on the sample from different number

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Dear Customer(Sourabh Nemiwal)

Please share the following information to confirm your identity:


Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Dear Customer(sanjoysharmashamurailatpam),

Thanks for writing to us. We would request you to visit the nearest Aircel store with the following documents:

Proof of Identity:
Proof of Address:

Warm Regards,
Aircel Social Media Team
Dear Sourabh Nemiwal,

Please share the correct details for your account security in order to process your request or visit at your nearest Aircel store in this regard.

Last recharge amount :
Date of birth :

Warm Regards,
Aircel Social Media Team

Cuting balance

I don't why Aircel Kolkata Company cut my balance my number [protected] plz help me to back my original balance into aircel number as fast as possible i[censored] donot returned my balance then i m force to take serious step on Your company
Dear Customer(sanjaybiswas123),

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Dear Customer (Judge singh),

Please let us know if you need any further assistance.

Warm Regards,
Aircel Social Media Team
Dear Customer(sanjaybiswas123),


We hope that our team got in touch with you and shared all the requisite information.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards

Aircel Social Media Team

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