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Aircel

[Resolved]  Aircel SIM Card — activate my simcard

Address:Hyderabad, Andhra Pradesh

dear sir,
i am saba today only i brought sim but my i have to activate sim my sim number is[protected] mobile number [protected]. so please activate my sim...........
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Complaint marked as Resolved 
Verified Support
Sep 29, 2015
Aircel Customer Care's response Hello Anudeep29,

We would like to inform you that we have reviewed your account and found that there is data usage on your account without any pocket internet pack active on your account and hence you was charged as per the base tariff at 10p/10kb.

Regards,
Aircel Team
Verified Support
Sep 28, 2016
Aircel Customer Care's response Dear Customer(aitihya saha),

We would like to inform you that Aircel number [protected] has been activated only televerification is Pending. We Request you to call 59059 and recharge FRC.

Thanks and Regards
Aircel Social Media Team
Verified Support
Oct 21, 2016
Aircel Customer Care's response Dear Keshrishubham,

We request you to please share your account details like last recharge amount date or recharge mode for security purpose so that we can take a needful action at earliest.

Thanks and Regards

Aircel Social Media Team
Verified Support
Nov 04, 2016
Aircel Customer Care's response Dear k.muthurasu,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for sim change process.

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Thanks and Regards

Aircel Social Media Team
Verified Support
Nov 07, 2016
Aircel Customer Care's response Dear Siddashraf,

As per our system check your number has already been activated. We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Jan 25, 2017
Aircel Customer Care's response Dear Ghosh Tanuja,

We would like to inform you that your number is active from our end. We request you to please visit your nearest Aircel store along with handset and valid ID proof for better assistance in this regard.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
May 09, 2017
Aircel Customer Care's response Dear Durgesh Shishodia,

We hope that our team got in touch with you and your concern has been resolved.

Thanks and Regards,
Aircel Social Media Team
Verified Support
May 24, 2017
Aircel Customer Care's response Dear Customer(Dilsaddy),

We are forwarding your concern to the team. Meanwhile, kindly share the following details in order to look into your request:

Sim number:
Alternate number:

Warm Regards,
Aircel Social Media Team
Complaint comments 
217 Comments

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Comments

Hello...Sir
Plss kindly Activate my sim ICCID no.[protected]
N sim no is [protected]
Reply
Aircel Customer Care's response, Dec 12, 2016
Verified Support
Dear Keronjit,

We are forwarding your issue to the team. Meanwhile please share the below mentioned details:

Aircel Number:
Alternate Number:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
I extremely requested please active my new sim card.there are may sim card is emergency call plz.plz.plz give connection. May number is [protected]the new by [protected]?

Reply
Aircel Customer Care's response, Jan 3, 2017
Verified Support
Dear krishna barman,

We are forwarding your issue to the team. Meanwhile please share the below mentioned details:

Sim No.:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Jan 12, 2017
Verified Support
Dear krishna barman,

We regret to inform you that we have not received any revert from the team. We suggest you to visit the place where you have taken the connection for further assistance in this regard.

Thanks and Regards
Aircel Social Media Team
My number [protected] is block on 6 dec 2016 please reactivate this number once again
Surendra kumawat
124 avadhpuri 2nd mahesh nagar jaipur
Pin 302015
Reply
Aircel Customer Care's response, Jan 16, 2017
Verified Support
Dear Sunita Sain,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
i am unable to activate my sim, number is [protected]. Kindly do the needful
Reply
Aircel Customer Care's response, Jan 25, 2017
Verified Support
Dear Ghosh Tanuja,

We would like to inform you that your number is active from our end. We request you to please visit your nearest Aircel store along with handset and valid ID proof for better assistance in this regard.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Dear sir,
I am Mohammad Seraj my aircel number is [protected], it is a old SIM purchased in 2012, now it is inactive, I am in Kuwait, but i am using the Sim from years by activating in Kuwait. Please check it and activate it.

Thanking You
Reply
Aircel Customer Care's response, May 3, 2017
Verified Support
Dear Seraj,

Thanks for reaching out to us. Kindly share the following information in order to look into your issue:

Alternate number :
Roaming location :
Full address with nearest landmark:
Network customer is latched to (connected to):
Tried to do manual selection & if the problem still exists?
Error message received:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, May 5, 2017
Verified Support
Dear Seraj,

We hope that our team got in touch with you and your concern has been resolved. Please feel free to let us know in case of any further assistance.

Warm Regards,
Aircel Social Media Team
My no is [protected], I purchased this sim on 3rd may 2017 and seller told me that it will get activate with 24 hours but it is still not activated. So please consider the same and activate my SIM as soon as possible.
Reply
Aircel Customer Care's response, May 8, 2017
Verified Support
Dear Durgesh shishodia,

We are forwarding your concern to the team. Meanwhile, please share your alternate number.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, May 11, 2017
Verified Support
Dear Durgesh shishodia,

We would like to inform you that your number is now active from our end.

Thanks and Regards
Aircel Social Media Team
Please activate my Number [protected]
Reply
Aircel Customer Care's response, May 24, 2017
Verified Support
Dear Customer(Dilsaddy),

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team
Sir I have lost my sim.
Now I have taken sim same number.
So kindly activate my number..
Mob. No. [protected]
Reply
Hello Sir,

I changed m sim from My sim from Normal to Nano Sim on 24th June 2017.But still the sim is not activated.
My number-[protected]

I am very much disappointed with this delay in services.

Kindly check.
Reply
Aircel Customer Care's response, Jun 29, 2017
Verified Support
Dear Soumendra Kumar Mohapatra,

We are forwarding your issue to the team. Meanwhile, kindly share the alternate no. so that our team can look into your issue.

Warm Regards,
Aircel Social Media Team
Please activate my sim number
[protected]
Mobile number [protected]
Reply
Aircel Customer Care's response, Jul 27, 2017
Verified Support
Dear John Srinu,

We are forwarding your concern to the team. Meanwhile, please share your alternate number.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jul 27, 2017
Verified Support
Dear John Srinu,

We would like to inform you that we have checked your account and have found that your connection has been activated today on 27th Jul’17 and a recharge of FRC32 has been done for which the benefits have also been credited to your number.

Please dial *126*7# to check the benefits in your account.

Warm Regards,
Aircel Social Media Team
Please activate my sim no[protected]
Mobile no [protected]
Reply
Aircel Customer Care's response, Jul 27, 2017
Verified Support
Dear John Srinu,

We would like to inform you that as per our record your number is well active from our end. Further, please let us know if you still persist the same issue.

Warm Regards,
Aircel Social Media Team
Since from many days i was not using my sim card so now might be it got deactivated please activate my sim card. My phn no is [protected]
Reply
Saamiya's reply, Oct 2, 2017
Solve my problem...
Aircel Customer Care's response, Oct 6, 2017
Verified Support
Dear Saamiya,

We regret to inform you that your number (8801537580) has been disconnected from our end under Zero Monthly Usage and has already been allotted to someone else. Hence, we won't be able to assist you in this regard anymore.

Warm Regards,
Aircel Social Media Team
Hello!! Sir/madam
Since from many days my sim card was not in use so now its not working please kindly activate my sim card as soon as possible
Reply
Aircel Customer Care's response, Oct 6, 2017
Verified Support
Dear Aaira,
Thanks for reaching out to us. Please share your Aircel mobile no. and alternate phone no. so that our team can get back to you.
Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Oct 14, 2017
Verified Support
Dear Aaira,

We hope your issue has been resolved. In case you are facing any issues, please feel free to contact us at aircelsocialmedia@aircel.co.in for any further assistance.

Thanks & Regards,
Aircel Social Media Team
my sim was not active till now can you please activate it its number is[protected]
Reply
Aircel Customer Care's response, Nov 7, 2017
Verified Support
Dear Jas,
Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can assist you in best possible manner.
Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Nov 16, 2017
Verified Support
Dear Jas,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team
sir my name arjun mourya i replace my sim but is not active 3 days plz activate my sim my new sim no is -
89918
11011
61250
08290.

and my mob no. Is -[protected].
Reply
Aircel Customer Care's response, Dec 19, 2017
Verified Support
Dear Customer (Arjun sain 1),

We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for better assistance:

An alternate number:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Dec 20, 2017
Verified Support
Dear Customer (Arjun sain 1),

As per our team, we request you to share an alternate number so that we can assist you because without taking security checks and documents we are unable to process the request.

Warm Regards,
Aircel Social Media Team
Arjun sain 1's reply, Dec 26, 2017
My phone and SIM were lost, with SIM number 9808739239. I bought a new SIM of the same number from your mini store, which is in Gangapur in Bareilly. The SIM I took on 18/12/17, but the SIM has not yet started. So please start my SIM again. as soon as possible.
Plz contact me my another mobile no.8923619876

Contact no.9808739239 aircel

Sir my alt.no.is 8923619876
Aircel Customer Care's response, Dec 27, 2017
Verified Support
Dear Customer (Arjun sain 1),

Thanks for sharing the requisite information. We'll update the same with our team for further assistance.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Dec 28, 2017
Verified Support
Dear Customer (Arjun sain 1),

We request you to please contact the retail outlet from where you have purchased the SIM card because we have not received any request for sim replacement.

Warm Regards,
Aircel Social Media Team
Hello sir
Mera ek aircel nu. Hai [protected]
Jo ki band ho gya hai
Fir se active karana hai
Jiske nam se sim hai
Unka nam
Margshri
Address
jangjitt nagar shamashabad road Rajpur Chungi agra 282001
Reply
Aircel Customer Care's response, Jan 2, 2018
Verified Support
Dear Customer (Thakur Ji Technical),

We regret to inform you that your number (8909970547) has been disconnected from our end under Zero Monthly Usage (ZMU) policy. Hence, we won't be able to assist you in this regard anymore.
For more details, you may visit any nearby Aircel store.

Warm Regards,
Aircel Social Media Team
My aircel number not getting network . [protected]. Pls activate my number . ASAP
Reply

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