[Resolved]  Airtel - 3G - Data Card — Poor Speed Less than 132 kbps

Hello Mr. Rakesh Ranga,

It is AIRTEL-3G-Broadband Data Card ( with 3G plan - supports upto 7.2Mbps) [protected] - Purchased with Airtel USB 3G Modem E1731

if you call it will be switched off only because it is data card

my mobile number is +91 [protected]

no one helped / cared in airtel to solve this even after escalating in call centre / Nodal officer

Regards,
Swami
+91 [protected]

My problem is solved by Mr. Lakshmi Narasiman, Technical Person @ Tamilnadu Circle - finally
he is the best in Airtel overall.

I too have purchased a 3G data card bearing No.[protected] with E1731 7.2mbps speed and 695 plan and since the day i have purchased its been troubling me, firstly even after installation every time i re-insert the USB it goes to F Drive asking for installation, twice i have un-installed and re-installed but the problem persist, Secondly the speed is a pathetic its worse than a normal data card of Tata Indicom that i have been using, worst part is as soon as i leave Delhi/NCR the stupid things stops working stating "no data connection". In cities like Lucknow and areas which are hardly 100km away from Delhi it does'nt work at all, whereas i was told in cities where 3G is not introduced you will get 2G connection, forget 2G or 1G i dont get a connection at all.

When contacted the call centre they tried all their permutation and combinations by removing the SIM and putting in a Mobile phone, selecting the network manually, re-inserting it back to the data card and what not but it simply refused to work, and whenever a call is made to the Call centre, whoever the executives are they simply promote the new Rehman Tune (hardly understand the lyrics..but the melody is music to ears) and then it goes blank that's it, fortunately a complaint was finally registered on 7th March which was supposed to be cleared by 17th March (10 days and you are at their mercy) and till date there's no single call from airtel to clear this

I am customer to Airtel since the day they started their operation in India but i sincerely appeal to the mass please do not buy Airtel 3G data card, the service is simply beyond expectation. To lodge this complain i am using a Tata Indicom Data Card.

In case if anybody is listening then please call me back at my registered no. as recorded in your system.

MR:sunil mittal and nodal officer
i purchased your airtel 3g data card connection and its not working properly very poor speed and all the time connection lost model no=E1731 and connection no=[protected].
i have complaint about this earlier before and that complaint no is[protected],[protected],[protected]




we are facing lot of mental pressure & tension please solve this problem as soon as possible or i will file my complaint to the consumer form.

MR SUNIL MITTAL (CHAIRMAN AIRTEL)

NODAL OFFICER
I HAVE PURCHASED YOUR DATA CARD OF AIRTEL 3G ([protected]) AND MIDEL NO -E1731, , IT IS NOT CONNECTING FROM LAST 20 DAYS, I HAVE COMPLAINT ABOUT IT SEVERAL TIMES BUT NO ACTION IS TAKEN AGAINST MY COMPLAINT, , ,
COMPLAINT NO[protected]
[protected]
[protected]
[protected], , , ,
ALSO YOUR HELPLINE EXECUTIVE OF DATACARD ARE UNABLE TO SATISFY OUR QURIES..
I AM FACING LOTS OF DIFFICULTY AND MENTAL TENSION BECAUSE OF THIS DATACARD..

I SUGGEST ALL OF MY CONTRYMEN, THAT DONT PUCHASE AIRTEL DATA CARD ..

Why this airtel guys are cheating the people money...It has to be noticed

dont buy airtel datacard ever, , , u 'll b the biggest fool to do so

Yes i agree very bad customer support for Data card. CC executive don't have the information about this product.

Don't buy friends. i was send lot of mail to concern team still now i am not get any reply.

Around 28 times i spoke to CC person called this no - 7070

Still now my issue not resolved . Please any one take action on this

Pls take any action