Airtel Complaints & Reviews

Hi,
It has been a nightmare to get a resolution from Airtel. I have been a customer of Airtel (Broadband Service) for the past 3 years. I happened to notice a new and a better plan and wanted to switch onto the new plan. I have received numerous phone calls telling me that the bill is correct but I have been disputing it since the policy was never made clear to me and now I am being asked to pay the bill for the mistake/crime I have not done. It has been a month and I have not received a resolution.
I am not in agreement with the current bill amount (bill number[protected] and I need the adjustment in this bill. I had migrated on to Rs. 799 plan from November 30th 2010. With this migration I should have the download limit of 4983 MB (546 MB for 1st 4 days and 4437 MB for next 26 days). For an excess download of 284 MB I should be paying Rs 57 (284xRs0.20). My bill should have been -> Rental - Rs. 796.07+ Rs 57 + Tax = Rs. 941. I don't know how this huge bill has been calculated and nobody made me aware of such calculations.
After filing the complaint I had received a call from Rahul (Airtel representative) explaining me the bill as per Airtels Pro-ration policy (which is neither explained anywhere nor told), however, I kept telling him that the same explanation is not given anywhere and nobody has ever told me the same. He informed me that such things are not explained over the phone since it will take 1 hr 30 minutes for the Airtel representative to explain this to the customer and 15 pages on the bill. I told him that it is the companys responsibility to inform the customer about the pro-ration of bills (with working example). The customer should be made aware so that he can plan the switch to another tariff plan accordingly and not run into huge bills with no customers fault. Also, I did pay Rs. 2288 last month since I knew that was due to excessive usage. If I would have known that pro-ration process/calculation I would not have switched on to another plan.
I had also received a phone call from telephone number[protected] offering Rs. 500 discount as goodwill gesture. Please be informed that I shall not be able to pay more than Rs. 1200 (including tax) for the mistake I have not done.

Customer Care people for Airtel have no knowledge about their own schemes.They tell any stupid scheme though they r not sure about it. When you ask them refund they say "I will transfer your call to manager" and put it on hold and do not revert back again. Very disappointing service from Airtel. I, myself suffered for it many times. My friends also complain about it. Most of the times you get charged for the call but do not even receive the call. Airtel act like they just want to grab money whatsoever.

This is to draw your attention that My sim card Number is[protected] and it has Roaming now (at Mumbai).

I had recd. last missed call on 8Th JAN by someone after this i did not check my mo. I was checked my Mo. on 16th JAN when i found my SIM card Off.

That's why i made a call to Airtel Customer Care Executive For couple of times, They replied in few points which is as follows:- (Pls note)

1. Your SIM card Has Closed/deactivated by Airtel due to Not Confirmation of Your documents.
2. Your SIM card Has Closed by Airtel Bcoz You did not Recharge of Rs.200/- within six months. & New SIM card has come in Market.
3. We are Transfering Your line to Our Senior.
4. It may be that By mistake we did not give you msg/intimation about close to your SIM card.

But the True Facts Is:-
1.That I have purchased this sim card four years ago and i am continue using this so there is no question for document confirmation ion lack of any intimation.
2.I was not aware of this that we have to recharge min.200 within six months, yet customer care was provided me the any intimation so why i would have not recharge.
3.When they going to transfer line they they disconnected the line, Sorry to say but some mistake in line or their mind.
4.How this happen by mistake, it's not their personal property, it's public property.

Sir, Due to this Nonsence i have loosing relationship bcoz i am using this SIM card Since Four Years, My all relatives have only this no.

Kindly Stop this Misguidance or autocracy which is making by AIRTEL..

My Alternate No. is[protected]Reliance GSM)

would request you to arrange to activate the SIM card on my registration.
Pls do the needful ASAP.

Thanks & Regards,
Raj

Dear Sir Madam,

Below is my complaint n converstaion made on mail to airtel blackberry n bbsupport team.

Hope that you wil help me

Thanks,

Warm Regards,

Parmod Solanky.
[protected].





[protected][protected][protected][protected][protected][protected]


[protected] Forwarded message[protected]
From: Parmod Solanky <[protected]@gmail.com>
Date: Sat, Jan 22, 2011 at 10:45 AM
Subject: Fwd: Your Airtel Blackberry(#[protected] )
To: appellate.[protected]@airtel.in


Dear Sir Madam,

I had a issue with ur blackberry support team, which is mentioned in below mail.
and i am not satisfy wid ur servise team n even ur called nodal office response on it, it shows clearly that ur whole team is securing ur executive in my case who made ma handset change.

Plz Advise me what shud i do further ?
Shud i hope d justice from ur office or finally shud move to court for this matter, plz advise as m becoming very frustrated now o[censored]r teams.


Thanks,
Warm Regards,

Parmod Solanky.
(Advocate)
+91 [protected].

[protected] Forwarded message[protected]
From: <[protected]@gmail.com>
Date: Fri, Jan 21, 2011 at 9:47 PM
Subject: Re: Your Airtel Blackberry(#[protected] )
- Hide quoted text -
To: Bb.[protected]@airtel.in, nodalofficer.[protected]@airtel.in, .[protected]@airtelindia.in


Dear Amit,
I think u didn't read d entire case as u r talking for which handset dat is not mine.
The handset u r offering n talking about dat handset is not mine coz ma handset was in a very good condition by its physical n software wise condition, I was jus having issuer wid its track ball, speaker problem n was having restarting problem once in a blue moon only. I don think that u r talking about my handset.
Boss we are standing on same point from where we were started n I wil not accept dis handset which u r offering me as it is not mine in any condition.
It has been changed by ur support team n it shud not b done as a customer leave their so valuable handsets for repair on ur good faith n name only n ur team members r taking advantage of this.
But I will fight for this injustice wid a consumer.


Thanks,
Warm Regards,

Parmod Solanky,
+91 [protected].
Sent from BlackBerry® on Airtel

From: Bb.[protected]@airtel.in
Sender: Bb.[protected]@airtel.in
Date: Fri, 21 Jan 2011 21:11:18 +0530
To: <[protected]@gmail.com>
Subject: Your Airtel Blackberry(#[protected] )

Dear Customer,

Thank you for writing to Airtel Blackberry/Data Card Support.

We regret the delay in responding to your email.

This is with reference to your email dated 20/01/2011 regarding issues with the Black Berry device for your Airtel number [protected] .

We would like to inform you that the BlackBerry device can be collected from service centre as the handset is a Liquid damage case .

Should you require any assistance, please do not hesitate to contact us. You may email us at bb.[protected]@airtel.in or call our 24 by 7 helpdesk @ 7070.

Assuring you the best of our services.

Regards,
Amit
Blackberry Support Executive
Airtel

[protected][protected][protected][protected][protected]

DISCLAIMER AND CONFIDENTIALITY NOTE:

The information in this email is confidential and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.


-----Parmod Solanky <[protected]@gmail.com> wrote: -----

To: Bb.[protected]@airtel.in
From: Parmod Solanky <[protected]@gmail.com>
Date: 01/20/2011 02:47PM
Subject: Re: Your Airtel Blackberry(#[protected] )

Dear Jagdeep,

request u to plz update on below issue.
how much time i have to wait plz advise.

Thanks,
Warm Regards,

Parmod Solanky.
+91 [protected].


On Tue, Jan 18, 2011 at 4:06 PM, Parmod Solanky <[protected]@gmail.com> wrote:
Dear SIr Madam,

Thanks for ur reply.

Below is the information as u required :-

My Handset model :- Blackberry 9000 Bold.
IMEI No. :- [protected]
PIN No. :- 20EA01CE

If any other information u need regarding this plz let me know.
Your early response will be highly appreciated.

Thanks,
Warm Regards,

Parmod Solanky.
+91 [protected].


On Tue, Jan 18, 2011 at 3:43 PM, <Bb.[protected]@airtel.in> wrote:
Dear Customer ,

Thank you for writing to Airtel Blackberry/Data Card Support .

We regret the delay in responding to your email.

This is with reference to your email dated Jan.14 , 2011 regarding your blackberry device . We request you to provide Pin and imei of your handset so that we can check the status and inform you .

Should you require any assistance, please do not hesitate to contact us. You may email us at bb.[protected]@airtel.in or call our 24 by 7 helpdesk @ 7070.

Assuring you the best of our services.

Regards,

Jagdeep

Blackberry Support Executive
Airtel

[protected][protected][protected][protected][protected]

DISCLAIMER AND CONFIDENTIALITY NOTE:

The information in this email is confidential and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.


-----Parmod Solanky <[protected]@gmail.com> wrote: -----

To: bb.[protected]@airtel.in
From: Parmod Solanky <[protected]@gmail.com>
Date: 01/14/2011 05:24PM
Subject: Reg. My handset issue

Dear Sir / Madam,

I purchased a blackberry 9000 handset in April 2010. I had some issues in it so i submit it in your blackberry service support at Sahara Mall on 24th December 2010 vide Job Card no. S.No. SUB - 1717. Your executives told me that handset will receive me after repair in 10 to 15 days. after 12 or 13 days they called me that liquid found in your handset so we can not repair it and come n collect ur handset.
when i reached to collect ma handset from ur support team i found that the handset which they were returning me that was not mine, founded handset was in very bad condition and i was fully embarrassed to see ma handset because ma handset was in very good n in mint condition, and tell me if such handset was not mine den where is the question of liquid. They have changed ma handset. i need ma handset back in perfect condition.

So plz advise me what should i do in such circumstances, You are requested to plz inter vein in this matter n sort it out such matter as soon as possible.


Warm Regards,

Parmod Solanky,
+91 [protected].



This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

Hi

I am Kumar Kunal i have Airtel prepaid service my number is [protected]. I got Blackberry handset and i need to activate blackberry enterprises service on my handset but every time i called customer care service they put me on hold for 7-8 min and after that call were being disconnected.Even though you charge for customer care services,your service is so abysmal.I used to have very good image of Airtel but it is no any more.

I Sandeep Kumar Bought an airtel Prepaid Sim i.e.[protected] about 10 months back from patna after submitting all relevant documents. About 15 days back my sim outgoing and incoming was barred. When i contacted two distributor point in manpur, gaya then they said talk to customer care and they will solve the problem. We are not responsible and can not help. After numerous attempt no one gave any satisfactory answer and said your number has been deleted where as i was using it in every days life.
Kindly help to get the number back as it has been widely known by the people.

I AM USING AIRTEL PREPAID NUMBER.
COMPNY ALWAYS DEDUCT MONEY BY SENDING MSG THA YOU ARE GETING FREE OF COST AS A TRAIL.BUT THEY ARE CHARGING AMOUNT FOR THIS
I HAVE COMPLIANT SEVERAL TIMES TO THIS REGARD BUT NOTHING ACTION HAS BEEN TAKEN.

WHEN I WAS IN ROAMING THEY SETED A CRICKET SCORE UPDATE WITHIUT MY PERMISSION AND CHARGING AMOUNT FOR THIS .
I COULD NOT CALL EVEN ON CUSTOMER SERVICE BECAUSE OF ROAMING.

AND THEY DEDUT MY AMOUNT TILL MINUS BALANCE .
EVEN THEY ARE CHARGING IN MINUS BALANCE BEFORE SOME DAYS I HAD 50RS IN MY ACCOUNT BUT I HAVE NOT MADE ANY CALL AND THEY DEDCUT MY WHOLE AMOUNT 3RS PER DAYS WITHOUT ANY REASON.
I WANT PROPER EXPLANATION OF THIS.


SARFRAJ
AIRTEL NO.-[protected]
SENIOR MANAGER
TATA RETAIL ENTERPRISES

my mob no is [protected] i use nokia c3 , my 98/-net plane is fail . airtel comp ne aaj tak meri problum solve nahi ki hi

Airtel are thief people please dont take airtel sim. Last month I have taken a sim and get it recharged with Rs 250 also I submitted all the docs. But todays back they called and ask to submit the docs again but when today I went to submit the docs they are saying tht ur number is deactivated and u lost ur balance(Rs 189)

I am a subscriber of Airtel broadband and Landline and have been facing excess charge issues in my bill for past three months. Every month I am assured by the customer care exec that action will be taken and I am slapped with a new charge in the next bill.

My purpose of filing this complaint is to inform the innocent about how these big companies play with our money. I would request everyone to subscribe to paper bills only and check them properly before paying them.

In the bill dated 9 Nov 2010 I noticed an added charge of 85 Rs referred to as DSL usage charge. Called customer care and spoke to Ankur he said that this amount will be reversed in the next bill. (Complaint ticket no[protected]

Did not receive the bill next month. On confirming with customer care exec Anurag came to know that the DSL charge was not reversed and the same was added in the bill for that month. (Complaint ticket no[protected]. He said that I could pay the bill by deducting the DSL charge for this month and the previous month that is Rs 170 . Hence I paid Rs 1127 (after deducting Rs 170 from Rs 1297)

In the bill dated 10 Jan 2011 was slapped with a late fee charge of Rs 50 for non payment of Rs 170 in the previous month bill. What is this non sense??? Was told by airtel customer care exec Deepak (complaint ticket no[protected] to pay Rs 50 less and not to pay Rs 170 in the current payment.

I do not know for how many more months I have to call airtel customer care after I receive the bill every month. And what is the guarantee that I will not be slapped with late payment fee in the coming month again. All Airtel customer care people do is issue a new complaint ticket every month without actually solving the complaint. Really tired of Airtel and this bill nonsense every month.

Anyone reading this please check your bill properly before paying it. And do not take Ebills cause you seldom check them, get paper bills only. If you want to save trees then recycle paper.

DEAR SIR,
WITHOUT MY PERMISSION THIS AIRTEL COMPANY OF MOBILE SUBSCRIBE THE ULTA PUTLA SERVICES NOT USED AND REQUIRED BY ME. I WANT THAT ALL THE VALUE ADDED SERVICE FROM MY MOBILE NO.[protected] MUST BE UNSUBSCRIBE IMMEDIATELY AND IN FUTURE I DO NOT WANT ANY VALUE ADDED SERVICES. ALL THE SERVICES, EXCEPT INCOMING AND OUTGOING CALLS, MUST BE STOPED IMMEDIATELY.


THANKING YOU,

CHANDRA MOHAN
[protected]

I have a complaint about very slow GPRS Network in my area "Milkipur Faizabad UP (East)" All the areas near my village are equipped with EDGE network even jungles (Forests) where there is no one to use this service even here in my village every other network companies are providing EDGE network. But I don't want to leave airtel because I'm very old subscriber of airtel. but now since TRAI has given us the option to use MNP service (Mobile Number Portability). So now i'm willing to switch to any other mobile operator which can provide me the EDGE network. but I'll wait for some time if they (Airtel) assure me to do something in this direction. Thanking you Alok Pandey Milkipur Faizabad UP (East). [protected].

I have been struggling for one week with AIRTEL Customer Care number 121 to get PUK2 code for my cellphone which got locked out. I have been told that the same cannot be done over the phone. I need to visit an Airtel service centre with my address proof and cell phone to obtain this code. When the customer care is asked to connect to the Customer Care Manager, invariably the phone gets disconnected after I am asked to hold. Twice the phone didn't get disconnected but the Customer Care Executive comes back on the line and says that the Manager is not available. All this can be seen from 121. One time the executive gave me the address of the nearest Airtel service centre for which I travelled over five kilometres, only to find that the centre was closed over a month's back.

IT ONLY GOES ON TO SHOW HOW "USER-FRIENDLY" AIRTEL CUSOTMER CARE REALLY IS. The website does not offer any escalation matrix so that the hapless customer cannot simply get any redressal. TRULY WORLD CLASS SERVICE INDEED.

i was using airtel prepaid services on my no [protected] which was in name swapnil juneja from 2009.from the month nov2010 to dec 2010 i was out of country and they closed my no .after comming back ,i contected the airtel people they stated that the no was closed for a month,so it has been closed and now they asking to buy new no and pay premium for this no again as it was charged for life time ,how it is possible if the person is not using phone for month it will closed by the operter.the are doing this becuase of premium no to get premuim again i suppose. pl help me .my email id is [protected]@gmail.com and my alternative no is [protected].

Respected SirMadam

My name is Navneet Singh and my Ph. No. is [protected].
the problem is that I am trying to pay my bill through online billing. but I am unable to login to my Airtel account because I have forgotten my password.
please send me my password with account ditail on my e-mail id. [protected]@yahoo.co.in
Thanks
Your faithfully
Navneet Singh
[protected]

HI ,


It is very shame on bharthi airtel bill recovery team that they use very abusive words not matter what the gender is.This is regarding my old number [protected] which was lost and i have a complaint logged with police.Out of no courtesy they have messaged all my friends saying am a "fraud".This an immense hurt to the individuals respect in the society.They would have met me but sending message to unknown people thinking that they will be our friend is a big shame on them.we told them that we are going pay it by feb 1st instead of telling that they miss behaved it.can i question how can i get back the trust from people of being named by them as FRAUD!!!!!!!!!!!!! isnt it a very big word to be used??

can you please do the needful.

Thanks and Regards,
Deepa
mb:[protected]

Dear Sir / Ma'am,

My name is Sudhir. This complaint is regarding Bharti Airtel Ltd, who's collection agent is calling me repeatedly in order to collect the outstanding amount of 1800/- which is due on the name of Ms. Sneha Kumari ([protected], New Delhi, Number no longer valid).

I am based out of Bangalore and the named lady was just a friend of mine and I am now totally disconnected with her. Now Airtel collection agents are taking my and some of my friends number from her last call statement, calling and asking for the money. I asked and requested them to call and recover money from Sneha only bacause the outstanding is on her name.

Even though they are calling and threatening me to pay the amount on the behalf of Sneha. I said them since I have not used the number and I am also not from the city from where this number belongs to, so I will not pay the amount.
Now they are using filthy language and calling me every day. Please suggest shall I go to Police to lodge the complaint or, consumer court?

Numbers being used to threaten me by Airtel recovery agent - [protected], [protected](Suresh & Sujal),[protected].

Please help me out to solve the issue,

Regards,
Sudhir

I am Prakash Bhat, with Airtel Mobile No. [protected] prepaid connection.
On 14.01.2011, I observed that an amount of Rs30/- is deducted from the balance, by Airtel apparently for no reason as I had neither requested nor activated any of their services,
I contacted customer care no.198 and spoke with one M/s Jayashree. Informed her of the position, enquired why Rs.30/- is deducted and asked her to recredit the amount.
Rs30/- was recredited to my prepaid balance and I thought the matter is settled.
But to my great astonishment, on 15.01.2011, I found that, Rs.30/- is again debited and balance reduced.
Again I called no.198 and spoke with one Mr. Maruthi. Again I nerrated to him that, inspite of my not requesting, not activating and not using any service, Rs.30/- is deducted from the balance. He agreed to recredit the amount and Rs 30/- was credited immediately.
My complaint no. was given as CJKWC[protected].
But the matter didn't end there. Again Rs.30/- was deducted on 16.01.2011.
I called 198 and spoke with Ms Vinutha and explained the problem and requested her to see to it that, the nuisance is ended. She connected me to the Manager Mr.Mallikarjun and again I had to state the facts and events to him. He said as the problem is repeating itself, it may be due to some technical fault, as I had not used any service. And so he would forward my complaint to his higher authorities. He assured me that, my complaint will be redressed before 18.01.2011.
I was given the complaint ref. no.COVWC[protected]. But till now i.e. 20.01.2011, neither I was contacted by Airtel nor my prepaid balance restored.
On 16.01.2011, I received a message from Airtel: 'Thanks for using internet on mobile.....blah, blah, blah ! ' Immediately I called 198 and one Mr. Lokesh spoke with me. On enquiry, he perused my Account and confirmed that, no service is activated on my Cell. number and hence, no charges would be levied.
My complaint no. was given as CBDPA[protected].
On 19.01.2011, I called 198 and one Mr.Manjunath, came on line. I asked him to connect me to Mr.Mallikarjun, the Manager. He said it is not possible and I can tell him the problem. Okay ! Again I told him the chain of events. He promised me that,
within two hours his higher authorities would speak with me. I waited for more than three and a half hours and called 198 again. Tried several times but no one is coming on line. Only some pre-recorded messages on services are played. Till yesterday at option 4 on No.198 some person would come on line and speak. Now only a recorded message is played. And it thanks me for contacting Airtel and disconnects the line. Today, on 20.01.2011, again I tried to contact some person in customer care no.198. But the same thing is repeated. Other than some irrelevant recorded messages nothing is available to the customer.
Went to the website of Airtel and located the Helpline No. 44444121. When dialled, it says it is not a valid number !
What do you make out of all this ? That Airtel doesn't have any accountability ?
Hoping for early redressal of my complaint, recredit of the amount wrongfully deducted from my account and non-repetition of such harassment.

Prakash Bhat.

Dear Airtel Customer Care,

My mobile No.[protected]
I requested you to activate my deactivated sim.
One of your representatives informed me that the number has been allotted to someone else
which is not true.
I have dialed the number which says the airtel number is temporarily out of service.It says it has not
been allotted.

Please activate my number.
I am a loyal customer of AIRTEL.

My contact No. [protected]

Thank You,
Rakesh.

Airtel’s new business of Swapping numbers while using and selling those numbers to others for money by throwing all telecom rules and regulations.
[protected][protected][protected][protected][protected][protected]
I have been using the post paid mobile number [protected] for the last 5 years

I have converted from post to prepaid scheme in 1st week of August, 2010.

In the last week of October: One person has forged my documents (Address proofs, personal details, etc) and taken the connection ([protected]) in my name and misused it. I suspect Airtel agents have helped to reveal my personal details to the person who has taken new connection otherwise its not possible to get my details whom I never know.

I gave the complaint to Airtel customer care regarding these irregularities on 16, 17th November 2010. Airtel customer care people have agreed that there were irregularities and Airtel has issued me a duplicate SIM on 17th November 2010 and it was activated and I started using it.

After 2-3 days again while using the number only was getting "Invalid SIM" message and I was not able to call/receive any phone calls from the number [protected]. This time also the other user given my private details to Airtel customer care and taken the connection in my name. I gave the complaint to Airtel customer care and taken my connection back by updating my SIM number with them and I warned them not to give my connection to anybody without verifying details. Airtel customer care agreed for that.

Again December 5th around Airtel people swapped my number and given to other person. I called the Airtel customer and said block the number immediately as I am travelling abroad and I will be back in 15 days and once I return I will take the connection back again. Airtel customer care said ok sir we will block the number and will not give to anybody.

I came back and gave complaint on December 27th to customer care. By that time Airtel customer did not block my number instead they gave connection to other user and changed the name also this time.

On 27th December 2010, I called more than 10 times. Even though there is no proper response from the customer care. I talked to customer care supervisor and informed about my concerns. They promised me to resolve in 24 hours and wait till then and get back to me with details. But no response from either Airtel customer care or Airtel customer care supervisor.

I called Airtel Nodal officer on 10th Jan 2011 and gave the complaint. They started investigating the case. They dragged 10days but it was not fruit full. As my interactions with them they did not investigate properly and they don’t know how to investigate also, they don’t know rules and regulations also. They did not have answers to my questions. They were showing carelessness in investigations. I spent lots of time daily calling to nodal office and forced them to do investigate fast.

I called Appellate Authority on 19th and gave the complaint regarding swapping my connection while using and given to other person. They said please give 2days time and will be resolved the issue soon.

I called Appellate Authority on 20th also and said your nodal office has failed to resolve my complaint and I am not satisfied with their responses and their investigation results are contradicting the complaints what I gave through customer care. I suspect Airtel people have modified the complaint statements and I suspect that Airtel is directly involved in selling fancy numbers (like my number) for money.

As I have been using this [protected] phone number for more than 5 years. My all bank details, private informations will go to that number. I called many times to Airtel customer care and every time I called asked them to block the number first and start investigations because that new person is misusing my number. But Airtel never blocked that number till now and just trying to escape from the problem.

In all the levels of Airtel customer care support and nodal office contains just junk people. They are not caring the customers at all.

Since I am the original user. I have to get my connection back immediately and Airtel has to take serious action to those involved in this irregular activities.