| Address: Dehradun, Uttarakhand |
Mr Kohli,
This is to bring your attaention & feed back to you about the renderence of Poorest service of a Airtel complaint cell toll free no 198. I am having a problem regarding the deduction of Rs. 1.20 per call from my Mobile no. where as I have opted for per paisae per second on my mobile no. When I have spoken to call center officer on toll free no. he forwarded the call to higher official which does not responded, This happened several times. Mr. Kohli I am reminding you that now this is time of Mobile Portability n in this kind of services, how you can retain your subscribers, I really have a pitty for Airtel. You are requested to take appropiate action regarding this matter to concerned asap
Regards
Chiterrekha kala
Criminal Lawyer
Uttarakhand Bar Council
Mobile No. [protected]
cc: Retained for future
On Tue, 31 Aug 2010 16:56:27 +0530 "CHITERREKHA KALA"[protected]@rediffmail.com wrote
Mr Manoj Kohli,
This is my third reminder to you regarding my cell no [protected].
Whenever I'Ll make a complaint to you, someone from customer care cell looks after my complaint. But it is really very sorry to say you that repeteadlly Money is deducted from my Airtel Number.
In this no. we I have took up recharge for internet for one month in which 2GB download is free, But Rs. 33 + Rs 9 is upfront deducted after running internet connectionas on 28 Aug & 31 Aug 2010 respectively.
I'll make call to Mobile No. [protected], but concerned cell no. is not ready to pick up the phone. Therefore request you to kindly take the appropriate action asap.
Regards
Chiterrekha kala
Criminal lawyer
District court Dehradun
High Court Nanital
Uttranchal
Mob: [protected]
CC is retained for future reference
Chiterrekha kala
Criminal Lawyer
Uttarakhand Bar Council
Mobile No. [protected]
You have entered an incorrect code. SMS PORT <your 10 digit mobile number> to XXXX and initiate a new port in request.
iam allready sending the message as they shown above
Kindly help me in this matter so that I can port out my no. as soon as poosible.