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R
reshmarajeesh
Mar 3, 2011
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Address: East Sikkim, Sikkim

I had taken the airtel zim with sky net broad band connection on 31December2010 and i had deposit the security charge was Rs-1850/-.From that airtel office people had told me it will activate from tomorrow..But it was not activated..then i went again that Airtel office that time they told its not our mistake,this issue is coming because of customer care.then we spoke with customer care people also that time they told from our side it is not having any issue.Many times i had been that office, they will tell it is your laptop mistake we can't do anything..One of the other issue they will tell and send to me back.Then till January 7th 2011 i waited for the airtel net connection.But those people didn't take any action, We lost our money also.. i got another net connection it is working fine now......
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    V
    vkuchhal
    from Bengaluru, Karnataka
    Mar 3, 2011
    Resolved
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    Address: Bangalore, Karnataka

    I requested MNP from my Airtel prepaid to vodafone on 21-02-11 and got unique porting number AX532459
    Today I got an update from Airtel that my request dated 21 Feb 11 is rejected due to contractual obligation.
    I have a Prepaid numbar and I dont know what obligation I have.
    My mobile mumber is under my name and no body other than me is assoicated with my number.
    From other consumer complaints seems that Airtel is using same trick to reject MNP request for prepaid connections.

    When i contacted the customer care of Airtel asking the reason for rejection, they told that Some document i have submitted to my new service provider(Vodafone) is not complete.but he is not aware what is incomplete.
    I had a word with the people in the vodafone store, and they are telling that what all document i have submitted to them is complete.

    For the past few days i have been receiving some phone calls from airtel CustomerCare asking why i am porting and things like that, one of the customer person even threated me with other consequences that they may block my number if i port out of airtel.

    I also tried registering a complaint againt this, to which the airtel customer care did not say anything and disconnected the call.

    Then i raised a written complaint to [protected]@airtelindia.com and [protected]@Airtel.in.. to which Some Mr manoj responded saying that he will look into the case.

    Today i got a call from Mr. manoj that Airtel has received a request from my end ,'that i do not want to port out and i want to cancel my request'.. But i have not done anything like that.He now ask me to refill the porting form with vodafone and apply again for the porting code. i.e. redo the complete porting procedure again.

    This is highly unethical on Airtel's part and i am really feeling sad why in the first place i had opted for airtel 3 years ago.

    Would not advice any or my friend

    Regards,
    vibhor kuchhal
    Airtel - [protected]
    OR contact me on reliance [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
    Mine is exactly the same problem...
    Mine is same problem in Reverse, i applied for Porting out of Vodafone to Airtel and inspite of 2 Months Wait Period and about 8 Complaints and 5 Port out request with 15 Email Escalations nothing been Done.

    Govt. as usual have not defined "Contractual Obligation" and all telco operators are taking Advantage of the System. I also received this message atleast 8 times to which i asked justifications and proof ... no one yet given me.

    I mailed all the TRAI Officers including the Legal Advisor Shri Harsh Bardhan, Pr Advisor(Legal) ([protected]@trai.gov.in), to which it seems once i got this call from the affiliate for Vodafone and they told me that they have resolved the matter.

    But in simple common man perspective each telco wants to retain customer and the way of keeping them at bay is specifying the "contractual obligations" to which govt. has not defined any standards.

    Govt. in spite of all the 2G Scam shame to the nation have kept loop holes that we as customers and tax payers have to bear.
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      M
      madhurirathod
      from Mumbai, Maharashtra
      Mar 3, 2011
      Resolved
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      Address: South Delhi, Delhi

      I had been working with Bharti Airtel Limited since 2003 i have resigned the company in November 2008. But till date the Pf amount is not being credited in my account. When i have checked with Airtel they infromed me that PF withdrawal forms were signed and submitted by the office and send to the office of the Regional Provident Fund Commissioner, Delhi (South), Wazirpur Industrial Area, Delhi on 8-Apr-2009.
      Post which they infromed me that if the amount is not credited i have to check with Delhi PF office . I have being sending letters but i have not received any reply response for the same i have been given with PF office no[protected] which is busy through out the day.

      My PF account no is DL/16967/5978
      Name :- Madhuri Khedekar
      email id :- [protected]@yahoo.com
      Mumbai.
      Aug 13, 2020
      Complaint marked as Resolved 
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        D
        DEVENDRA KOTAK
        from Delhi, Delhi
        Mar 3, 2011
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        Address: Mumbai City, Maharashtra

        I am working in ICIC Bank & using Airtel mobile no.90019133.I have been
        charged Rs.1359.76 on my mobile Bill for the period from 02/12/2010 to
        01/01/2011 & Rs.637.25 for the period from 02/01/2011 to 01/02/2011 in
        which I have not been provided waiver for GPRS charges.The GPRS was
        offered to me free of cost for 2GB download per month for 6 months when
        I purchased my New Nokia C3 mobile.I was told that if you have an Airtel
        connection,the same would be offered free of cost since Nokia is having
        a tie up with Airtel.But,I was shocked to see the GPRS charges being
        levied to me & deducted from my Salary account inspite of my usage of
        the same well within 2GB.In fact it is not even 1GB.I have also raised a
        complain to Airtel Customer Care whose Service Request No. is 36126840 & they have sent an sms stating that they will revert back by 7th Mar'11.
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          P
          pankajbws
          from Delhi, Delhi
          Mar 3, 2011
          Resolved
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          Address: Malkangiri, Odisha

          dear sir
          i pankaj kumar biswas brought a sim card no-[protected] of airtel i had submitted the document two times to the dealer of the air ]tel and my simcard is regestation failed showing on the mobile, sir how many times we will give the documents for one simcard
          please solve this problem quickly .
          thanku
          pankaj
          [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
          i have airtel prepaid connection, I have received a message that I should submmit the required documents to continue the service, but I have already submitted it eventhough they have disconnected my mobile connection from last one month. So I am worstly affected by day today activities due to this disconnection of airtel service.sir i have submmited two times the documents in airtel office of malkangiri branch and ask why they disconnected my simcard they told me that it will not function it is regected,

          pankaj biswas
          [protected]
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            A
            anil kumar kv
            from Bengaluru, Karnataka
            Mar 3, 2011
            Resolved
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            Address: Kasargod, Kerala

            Sir ,
            Am anilkumar kv, an airtel sim holder for more than 2 year. Am using my no. [protected]. Nowadays they(airtel) are simply activating hellotunes, cricket score update services, jokes services to my no. & taking money from my account without my knowledge. Twice i complainted the customer service centre and got my money back telling that they will not make such a mistake in future. But still they are activating some services to my no. without asking permission from me & withdrawing money from my account. Am a postgraduate degree holder . I can complaint to custemer service centre & can get my money back.Even my case is so then what about for the poor & uneducated customer of airtel . Please take this complaint seriously and solve it for me and our fellowbeings.
            Aug 13, 2020
            Complaint marked as Resolved 

            Airtel Mobile SIM card — claim prize

            Thank you for choosing my number.my name is agrawal sumit mobile no is [protected]. Yesterday i got msg that i won 250000GBPounds . please guide me for claim the prize. in SHELL INT''L Mobile draw
            Sir
            This is GHANSHYAM from AJMER.
            I am using AIRTEL SIM card [protected].TWO times i request to 121, 198, to stop service 1. cricket pack, 2. devon astrology. this is without my permission.but they are not teking action. still they are teking money from my sim card. I DONT WANT ANY SERVICE. please take action for this
            THANKS
            Dear sir,
            I am using airtel more than 5 years [protected]. I never activated any services or using any services but they are taking money without my permissions. They are not giving money back. Please do necessary actions.

            Thanks & Regards,
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              R
              Ravindra M.Wakodikar
              from Mumbai, Maharashtra
              Mar 3, 2011
              Resolved
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              Address: Nagpur, Maharashtra

              AIRTEL MNP Complent

              Location: Nagpur,Maharashtra,India

              Posted By: Ravindra M.Wakodikar (Date of posting:03/03/2011)

              AIRTEL is Rejecting my Porting Request but not they even inform me about the rejection by making one SMS.
              AIRTEL rejecting my MNP application. Process of Porting started on Date:10/02/2011 and porting id given to me is AZ145472. Which expires on Date:24/02/2011.
              I am using AIRTEL no [protected] (Nagpur,Maharashtra) for nearly the last 3 yrs . And i want to change my mobile operator Through mobile number portability from AIRTEL to TATA Docomo.
              And i went to TATA Docomo show room and i submit my id proof and porting charges porting ID.

              But i receive a message from TATA Docomo that AIRTEL mobile operator reject your porting . Then i went to the head office of AIRTEL (Dharmpeth area,nagpur) to know what is the problelm , they told me that there is no prob from AIRTEL side you have to contact TATA Docomo they havent complete the processes of porting ,so i again go to TATA Docomo office (civil lines,above icici bank Nagpur, Maharashtra). so they show me that AIRTEL had rejected my porting request so we can't help you in this.Then i again go to AIRTEL office and they again told me that thats not our resposibility they are simply delaying my complaint saying somany lies. from last 10,12 days they kicking me like footboll from AIRTEL office to TATA Docomo office but no onc can tell me the exact ptoblem. Actually MNP is a customer right. but here AIRTEL is denying that right for me.

              I am planning to file a complaint in consumer court for compensation. it is big mental harresment to me. PLz help me....

              about this problem i had called
              at AIRTEL customer care at 121 . 198 , 999 number several times and also visit the customer care office at nandanvan and head office at Dharmpeth.

              Please. Help me sir
              Aug 13, 2020
              Complaint marked as Resolved 
              thank you very much for ur kind reply sir

              i send mail ...
              thanks they solved my problem
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                P
                prakashrao.b
                from Hyderabad, Telangana
                Mar 3, 2011
                Resolved
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                Resolved

                TO
                INCHARGE AIRTEL
                MASABTANK, KHAIRTABAD
                HYDERABAD.

                SIR

                SUB; REMOVAL OF AIRTEL CELL TOWER AS, RESIDENTS ARE
                SUFFERING FROM SKIN AILMENTS AND SEVERE GIDDINESS

                THE AIRTEL CELL TOWER WAS ARRANGED ON THE TOP OF THE BUILDING 4 YEARS BACK, NEAR H.NO.6.3.213/C PREMNAGAR, KHAIRTABAD, HYDERABAD. DUE TO CELL TOWER HIGH RADIATION RESIDENTS ARE SUFFERING FROM SKIN RASHES AND SEVERE GIDDINESS. SPENDING HUGE AMOUNT ON MEDICAL TREATMENTS, YOU ARE THEREFORE REQUESTED TO KINDLY REMOVE THE CELL TOWER FROM THE THICKLY POPULATED AREA, WHERE THE CELL TOWER IS ARRANGED, IMMEDIATELY. THE CELL TOWER IS ARRANGED WITHOUT THE WILLINGNESS OF THE RESIDENTS, WHICH IS AGAINST THE RULES.
                Aug 13, 2020
                Complaint marked as Resolved 

                Airtel — Removal of cell Tower

                Sir,

                Sub:Request for the removal of cell tower in residential colony

                We as residents of telecom nagar colony,Gachibowli,hyderabad are facing health problems because of the cell tower located in our neighbourhood.

                As per the g.o no cell tower is to be located in the residential colony.But the airtel has put its cell tower in the heart of our residential colony that is in plot no:101 ,H.no 2-48/101.

                It has been there for the past 3 yrs.Hence i kindly request the aothorities to remove the cell tower in the residential colony.


                Thanking you,
                ravi.

                Transmission Towers — Health hazards caused by transmission towers.

                Sir/Madam,

                I live in Shalimar Bagh, and I am concerned about the transmission towers installed in my neighbourhood. There are two transmission towers and as you are aware of the health hazards caused by the radiations emitted from the towers I want you to do something about this. These radiations are more harmful than the pollution caused by vehicles and can cause several life threatening diseases. Everybody has right to live healthy and our health should not be in the hands of few selfish people and mncs. Please do something about this.

                I am certain that you will help me in sorting this problem.

                Thanks
                we are also facing a similar problem at Bangalore.But i don't know where to seek help.These companies are powerful - both financially and politically. They can change any law with these strengths.
                Mr.Ravi please let me know which G.O states the "no cell tower is to be located in the residential colony" .?

                Airtel Cell Tower — cell tower at low level ( below 15 meters )

                request please take the necessary action on the cell tower,

                cell tower is at low level which causing health problems and the tower is below 15 meters height....which i think against the norms. most of the children's play on the building, they are effected.


                first there was only air tell cell tower but now in the same building more then 3 networks are working.

                please take the necessary action

                Airtel Cell Tower — removal of airtel cell tower as residents are suffering severe giddiness and skin ailments

                cell tower[air tel ] was installed int he thickly populated area near to my house 6-3-213/c prem angar, khairtabad. hyderabad. due to high radiation of cell tower residents are suffering from skin ailments and giddiness. you are requested to kindly remove the cell tower, immediately.
                TO
                INCHARGE AIRTEL
                PATANCHEU,
                HYDERABAD.

                SIR

                SUB; REMOVAL OF AIRTEL CELL TOWER AS, RESIDENTS ARE
                SUFFERING FROM SKIN AILMENTS AND SEVERE GIDDINESS

                THE AIRTEL CELL TOWER WAS ARRANGED ON THE TOP OF THE BUILDING 3 YEARS BACK, NEAR RAMARAO HOSPITAL JP COLONY-3 PATANCHERU, HYDERABAD. DUE TO CELL TOWER HIGH RADIATION RESIDENTS ARE SUFFERING FROM SKIN RASHES AND SEVERE GIDDINESS. SPENDING HUGE AMOUNT ON MEDICAL TREATMENTS, YOU ARE THEREFORE REQUESTED TO KINDLY REMOVE THE CELL TOWER FROM THE THICKLY POPULATED AREA, WHERE THE CELL TOWER IS ARRANGED, IMMEDIATELY. THE CELL TOWER IS ARRANGED WITHOUT THE WILLINGNESS OF THE RESIDENTS, WHICH IS AGAINST THE RULES.
                THANKS AND REGARDS
                G.BHUKAILAS
                [protected]
                TO
                INCHARGE AIRTEL
                OLD BOWENPALLY,
                HYDERABAD.

                SIR

                SUB; REMOVAL OF AIRTEL CELL TOWER AS, RESIDENTS ARE
                SUFFERING FROM SKIN AILMENTS AND SEVERE GIDDINESS

                THE AIRTEL CELL TOWER WAS ARRANGED ON THE TOP OF THE BUILDING BESIDE OUR APARTMENT VEERA'S ARCADE, RAJADHANI CO-OPERATIVE HOUSING SOCIETY, NEAR KALYAN THEATRE, OLD BOWENPALLY, HYDERABAD. DUE TO CELL TOWER HIGH RADIATION RESIDENTS ARE SUFFERING FROM SKIN RASHES AND SEVERE GIDDINESS. SPENDING HUGE AMOUNT ON MEDICAL TREATMENTS, YOU ARE THEREFORE REQUESTED TO KINDLY REMOVE THE CELL TOWER FROM THE THICKLY POPULATED AREA, WHERE THE CELL TOWER IS ARRANGED, IMMEDIATELY. THE CELL TOWER IS ARRANGED WITHOUT THE WILLINGNESS OF THE RESIDENTS, WHICH IS AGAINST THE RULES.
                THANKS AND REGARDS
                K SANDEEP
                [protected]

                Airtel — Complaint against Cell Tower

                Sir,

                I would like to give a complaint regarding an Airtel tower in an area which in right in the middle of a residential colony and beside to my apartment Veera's Arcade. and the antenna's are facing towards my flat.

                The tower is located in Rajadhani Co-operative Housing Society,Near Kalyan theatre,Old Bowenpally, Hyderabad,Andhra Pradesh - 500011.

                On the south side there is a 5 storey apartment Thirumala Residency, which also will be in the main beam and 30 metres away.
                There are also many play schools for very small children in this residential locality.

                Around 30 families staying in it. There are lots of small children in the apartment. The fourth and fifth floors are in the main beam.
                Recently it has come in the newspapers that cell towers are not to be installed near schools, play grounds or in residential areas.

                And having the tower so near is a very serious health hazard for all the residents and am seriously worried for the health of my family, the other families in my apartment and the school kids.

                I request you to kindly shift the tower from the present location and move it far away from the residential area.

                Am attaching the layout from google maps.


                I am sure that Airtel will resolve this issue immediately with a high priority.


                Regards

                Sandeep
                [protected]
                then how do our cellular phones work?
                Cellular Phone Towers
                Cellular (cell) phones first became widely available in the United States in the 1990s, but their use has increased dramatically since then. The widespread use of cell phones has led to the placement of cell phone towers in many communities. These towers, also called base stations, consist of electronic equipment and antennas that receive and transmit radiofrequency (RF) signals.
                How do cellular phone towers work?
                Cell phone base stations may be free standing towers or mounted on existing structures, such as trees, water tanks, or tall buildings. The antennas need to be located high enough so they can adequately cover the area. Base stations usually range in height from 50-200 feet.
                Cell phones communicate with nearby cell towers mainly through radiofrequency (RF) waves, a form of energy in the electromagnetic spectrum between FM radio waves and microwaves. Like FM radio waves, microwaves, visible light, and heat, they are forms of non-ionizing radiation. This means they cannot cause cancer by directly damaging DNA. RF waves are different from stronger types of radiation such as x-rays, gamma rays, and ultraviolet (UV) light, which can break the chemical bonds in DNA.
                At very high levels, RF waves can heat up body tissues. (This is the basis for how microwave ovens work.) But the levels of energy used by cell phones and towers are much lower.
                When a person makes a cell phone call, a signal is sent from the phone's antenna to the nearest base station antenna. The base station responds to this signal by assigning it an available radiofrequency channel. RF waves transfer the voice information to the base station. The voice signals are then sent to a switching center, which transfers the call to its destination. Voice signals are then relayed back and forth during the call.
                How are people exposed to the energy from cellular phone towers?
                As people use cell phones to make calls, signals are transmitted back and forth to the base station. The RF waves produced at the base station are given off into the environment, where people can be exposed to them.
                The energy from a cellular phone tower antenna, like that of other telecommunication antennas, is directed toward the horizon (parallel to the ground), with some downward scatter. Base station antennas use higher power levels than other types of land-mobile antennas, but much lower levels than those from radio and television broadcast stations. The amount of energy decreases rapidly with increasing distance from the antenna. As a result, the level of exposure to radio waves at ground level is very low compared to the level close to the antenna.
                Public exposure to radio waves from cell phone tower antennas is slight for several reasons. The power levels are relatively low, the antennas are mounted at high above ground level, and the signals are transmitted intermittently, rather than constantly.
                At ground level near typical cellular base stations, the amount of RF energy is thousands of times less than the limits for safe exposure set by the Federal Communication Commission (FCC) and other regulatory authorities. It is very unlikely that a person could be exposed to RF levels in excess of these limits just by being near a cell phone tower.
                When cellular antennas are mounted on rooftops, it is possible that a person on the roof could be exposed to RF levels greater than those typically encountered on the ground. But even then, exposure levels approaching or exceeding the FCC safety guidelines are only likely to be found very close to and directly in front of the antennas. If this is the case, access to these areas should be limited.
                The level of RF energy inside buildings where a base station is mounted is typically much lower than the level outside depending on the construction materials of the building. Wood or cement block reduces the exposure level of RF radiation by a factor of about 10. The energy level behind an antenna is hundreds to thousands of times lower than in front. Therefore, if an antenna is mounted on the side of a building, the exposure level in the room directly behind the wall is typically well below the recommended exposure limits.
                Do cellular phone towers cause cancer?
                Some people have expressed concern that living, working, or going to school near a cell phone tower might increase the risk of cancer or other health problems. At this time, there is very little evidence to support this idea. In theory, there are some important points that would argue against cellular phone towers being able to cause cancer.
                First, the energy level of radiofrequency (RF) waves is relatively low, especially when compared with the types of radiation that are known to increase cancer risk, such as gamma rays, x-rays, and ultraviolet (UV) light. The energy of RF waves given off by cell phone towers is not enough to break chemical bonds in DNA molecules, which is how these stronger forms of radiation may lead to cancer.
                A second issue has to do with wavelength. RF waves have long wavelengths, which can only be concentrated to about an inch or two in size. This makes it unlikely that the energy from RF waves could be concentrated enough to affect individual cells in the body.
                Third, even if RF waves were somehow able to affect cells in the body at higher doses, the level of RF waves present at ground level is very low -- well below the recommended limits. Levels of energy from RF waves near cell phone towers are not significantly different than the background levels of RF radiation in urban areas from other sources, such as radio and television broadcast stations.
                For these reasons, most scientists agree that cell phone antennas or towers are unlikely to cause cancer.
                Studies in people
                Very few human studies have focused specifically on cellular phone towers and cancer risk. In the largest study published to date, British researchers compared a group of more than 1, 000 families of young children with cancer against a similar group of families of children without cancer. They found no link between a mother's exposure to the towers during pregnancy (based on the distance from the home to the nearest tower and on the amount of energy given off by nearby towers) and the risk of early childhood cancer.
                The amount of exposure from living near a cell phone tower is typically many times lower than the exposure from using a cell phone. About 30 studies have looked at possible links between cell phone use and tumors in people. Most studies to date have not found a link between cell phone use and the development of tumors, although these studies have had some important limitations. This is an area of active research. For more information, see the document, Cellular Phones.
                Studies done in the lab
                Laboratory studies have looked at whether the types of RF waves used in cell phone communication can cause DNA damage. Most of these studies have supported the idea that the RF waves given off by cell phones and towers don't have enough energy to damage DNA directly.
                Some scientists have reported that the RF waves may produce other effects in human cells (in lab dishes) that might possibly help tumors grow. However, these studies have not been verified. Several studies in rats and mice have looked at whether RF energy might promote the development of tumors caused by other known carcinogens (cancer-causing agents). These studies did not find evidence of tumor promotion. Research in this area continues.
                What expert agencies say
                The 3 expert agencies that usually classify cancer-causing exposures (carcinogens) -- the International Agency for Research on Cancer (IARC), the National Toxicology Program (NTP), and the US Environmental Protection Agency (EPA) -- have not classified cell phone towers as to their cancer-causing potential.
                According to the World Health Organization:
                Considering the very low exposure levels and research results collected to date, there is no convincing scientific evidence that the weak RF signals from base stations and wireless networks cause adverse health effects.
                In commenting on cell phone towers near homes or schools, the Federal Communications Commission states:
                Radiofrequency emissions from antennas used for cellular and PCS [personal communications service] transmissions result in exposure levels on the ground that are typically thousands of times below safety limits. These safety limits were adopted by the FCC based on the recommendations of expert organizations and endorsed by agencies of the Federal Government responsible for health and safety. Therefore, there is no reason to believe that such towers could constitute a potential health hazard to nearby residents or students.
                Do cellular phone towers cause any other health problems?
                While high levels of RF waves can cause a warming of body tissues, the energy levels on the ground near a cell phone tower are far below the levels needed to cause this effect. Thus far, there is no evidence in published scientific reports that cell phone towers cause any other health problems.
                Can I limit my exposure?
                Cell phone towers are not known to cause any health effects. But if you are concerned about possible exposure from a cell phone tower near your home or office, you can ask a government agency or private firm to measure the RF field strength near the tower to ensure that it is within the acceptable range.
                What should I do if I've been exposed to cellular phone towers?
                There is no test to measure whether you have been exposed to RF radiation from cellular phone towers. But as noted above, most researchers and regulatory authorities do not believe that cell phone towers pose health risks under ordinary conditions. If you have additional health concerns, please consult your doctor.
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                  R
                  rajeshsuraypally
                  from Ferokh, Kerala
                  Mar 3, 2011
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                  Address: Mahabubnagar, Andhra Pradesh

                  U know the most funny part of the Airtel PostPaid GPRS? you will not be able to check how much you have used of the 2 GB, at any given day. you simply have to belive airtel if they say you have exceeded your quota..this is absurd. and why they use term UNLIMITED, when the limit is 2GB?

                  There should be a chance for getting to know for how much data used of the 2 GB
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                    S
                    swathi001
                    Mar 2, 2011
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                    Address: Chennai, Tamil Nadu

                    Hi, I ported 3 numbers to airtel, 2 from vodafone & 1 from aircel. I got a message stating my porting is successful few days after submitting the request & my new sim was activated & working fine for a week. Suddenly my line got disconnected. On contacting airtel, i was told that it was successfully ported from airtel side but vodafone has still not disconnected the line. On contacting vodafone, they have mailed us saying vodafone has ported successfully & hence we received that message stating "your porting is successful". Now airtel does not care to respond to our mails regarding this. I live abroad & i am unable to contact the customer care even. Not sure what to do.

                    I am pizzed of with the airtel service!!
                    My no [protected]
                    You know what my problem is. They ported to airtel from docomo. But I do not receive any messages/calls from any docomo numbers plus any other service(other than airtel) take s ages to contact me now. Plus now after 3 weeks they say the documents I submitted are not valid.I went to nearest airtel relationship center, they say photograph in passport copy is not clear, I being a student have constraints of not having original passport with me. This is not it, I tried talking to customer care, I called at 121 and 198 but they dont have an option to customer care representative there so I called from the airtel relationship center. First someone talked then she transferred to her supervisor and then she again transferred to her supervisor, and this supervisor puts the call on hold while I am speaking.
                    Third class service, I will never in my life get any service offerred by airtel and would suggest anyone who reads this, prepare yourself to go through hell i[censored] take up anything from airtel.
                    Horrible service, no respect for customer, No satisfaction.
                    phone no:
                    [protected]
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                      shijithcp
                      from Mumbai, Maharashtra
                      Mar 2, 2011
                      Resolved
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                      Address: Coimbatore, Tamil Nadu

                      Dear Sir/Madam,

                      I have done a airtel recharge from a retailer for amount Rs.444(which is shown in airtel online recharge as full talktime with no validity).

                      When recharging i was in Maharashtra and recharging Tamilnadu SIM and will be in roaming for next few months.

                      I got a message that Rs 1 is added to my regular account and Rs 444 is added to some dedicated account. But while roaming i not able to use this dedicated account.

                      To use this amount, please transfer the same to regular account so that i can use this while roaming.

                      Details of transaction given below.
                      Mobile No : [protected]
                      Trans ID : [protected]
                      Date & Time : 01.03.2011 / 01.21 PM
                      Amount : Rs 444

                      I did the recharge according to the instructions given in the airtel online recharge site(www.airtel.in). So please take necessary action to reverse the same or transfer to my regular account.

                      Thanks & Regards,
                      Shijith
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        Lalit Deopujari
                        from Pune, Maharashtra
                        Mar 2, 2011
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                        Address: Buldhana, Maharashtra

                        Sir, on 2nd March, 2011, I recieved a message from Airtel service of charging Rs. 30/- for the subscription of jokes. Earlier the jokes used to be recieved once in awhile, to which I did not care. But charging for the service which I had not subscribed is unauthorised. Since the year 1998, I am the customer of Airtel, in these recent last few years, these kind o[censored]nauthorised charges are being taken out all of a sudden without any notice or information. Leaving me helpless to make an urgent call, if required. What do I do ? time and again I cannot keep on recharging, so as to keep my self in touch with others. Since 1998, I am using Airtel service, with different connection. But, after coming to Maharashtra, in 2001, I opted for Airtel Prepaid connection for the good service provided by the company earliar when in Delhi, Now I am not getting to know as to the company is compelling me to switch to other service providers. I request the company officials to let me know the reason for such behaviour. on top of it, the calls to the call center are charged, which is ridiculous. Or do the company want me to tell my friends, not to opt for Airtel service ?. Again the request to refund the charge of Rs. 30/- back to my prepaid number[protected] and oblige me.
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                          advtg
                          Mar 2, 2011
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana

                          I have a landline connection from airtel with ph no[protected]. This has been disconnected by airtel on non-payment of "INFLATED" bill.

                          Actually, I have been receiving INFLATED bills since last 3-4 months. On several callseach month to customer-care, they were "waiving-off" the surcharges and I was only paying a part of the bill. They were giving the "waiver", because they admitted that "F&F" discount was not included and they gave this reason as one of the reasons for INFLATED bill.

                          But last month, phone connection was disconnected, citing the resaon that "waiver" was rejected.

                          PLEASE GO THROUGH MY TELEPHONE BILLS FOR LAST FEW MONTHS AND NOTICE THAT "F&F" DISCOUNT IS NOT BEING PROVIDED AND HENCE I RECEIVE inflated BILLS and pl. help me in restoring my connection.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          I WANNA DISCONNECT MY NO.[protected] I PAID MY LAST BILL WITH CANCELLATION BUT BEHIND THAT I GOT A BILL EVERY MONTH WHY SO... PLZ FOCUS ON IT
                          the land line is not using please disconnect the line, this the multiple connection please disconnet the line of no.[protected]
                          the land line is not using please disconnect the line, no.[protected].
                          My land line number[protected], was asked to be disconnected in Airtel by december 2008, but till now the bill is being generate.

                          I have regularly paid my bills, but the collection executives are coming and asking for the due which is about 2000 for which i dint use.

                          I need this to be disconnected.
                          Dear Sir
                          We are holding Tel Line[protected] as we are not using the same to the fullest potential we want to surrender the same . Please process and get the line disconnected. the Number is held by Sivita Pharmaceuticals Pvt Ltd, at No 6/2, Lalitha Nagar 2nd street, Santhome, chennai 600 004.
                          Yours truly
                          for Sivita Pharmaceuticals Pvt Ltd
                          N Balaji
                          Sir,

                          We are holding the 3 landline telephone[protected], 806 and 807. Our telephone is non function since two weeks and inspite of lodging complaints to your Lucknow service station It has not been rectified. Could you please lookinto it and take suitable action. Since this telephone is installed in HOSPITAL we seek immediate action in this regard.

                          Regards.

                          Manager
                          AZRA MEMORIAL HOSPITAL
                          Sir,

                          I am a registered user of airtel landline[protected] for the past three years and have never been a defaulter in payment of my bills. The amount of bill generated for the month of July 2011 was Rs 2019 and the due date for the payment is August 18th, 2011 . However I am surprised to learn that the phone has been disconnected well before the due date i.e on 11th of August due to 'non payment of the amount'. I then made online payment of the required amount on 12th of August 2011, still my telephone line has not been resumed .
                          I fail to understand the motive behind the disconnection, is it to harass the subscriber????

                          My questions which i would like to put forth to the higher authority of airtel are as below:
                          1) Why my phone line has been disconnected when the due date has been mentioned as 18th of August, 2011
                          2) Why the line has not been resumed even after payment of the amount well before the due date

                          CAN ANYONE HELP ME IN FINDING OUT THE NAME, TELEPHONE NUMBER OR EMAIL ID OF THE HIGHER AUTHORITY OF AIRTEL, I CANNOT FIND IT ANYWHERE ON THE NET.

                          tHANKS
                          Riti

                          Airtel Landline — disconnection

                          hello sir Iam to times applied discconeted my land line connection[protected] but not diconnect my phone pay monthly bill
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                            sandy786
                            from Mumbai, Maharashtra
                            Mar 2, 2011
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                            Address: Uttar Pradesh

                            MOBILE TOWER INSTALLATION



                            I m sandesh jain .


                            I m intrested in mobile tower installation in my plot and my house roof.

                            plot size ( 50x50 )

                            house roof (100x40)


                            CITY- BABINA CANTT
                            JHANSI (U.P)




                            If you want to install any tower than contact with me .
                            my contact no. [protected], [protected],[protected].
                            MOBILE TOWER INSTALLATION
                            MOBILE TOWER INSTALLATION



                            I m Iqbal Asif Khan.


                            I m intrested in mobile tower installation in my plot.

                            plot size ( 25x40 )




                            CITY- Out Side Aligole Khirki
                            JHANSI (U.P)




                            If you want to install any tower than contact with me .
                            my contact no.[protected], [protected], [protected].
                            I m intrested in mobile tower installation in my plot size ( 50x50 )

                            Rampura, Hulimavu
                            Bangalore


                            If you want to install any tower than contact with me .
                            my contact no. [protected], [protected]
                            Dear sir,

                            I have space for mobile tower installation at Kadthal village, Hyderabad, in my village no tower here is a lot of communication problem, so I request to Mobile tower's that i have space on lease, having 287 sq. yards, intrested partise please call or email us:[protected] / [protected]@yahoo.com.

                            Iam not pay any type of charges, first install than ask service charge.

                            Thanks,
                            Mrs.Suvarna Naidu
                            Dear sir,

                            I have space for mobile tower installation at karma village, sant kabir nagar (dhanghata), in my village no tower here is a lot of communication problem, so I request to Mobile tower's that i have space on lease, having 287 sq. yards, intrested partise please call or email us:[protected] [protected]@yahoo.com.

                            Iam not pay any type of charges, first install than ask service charge.

                            Thanks, (up e)
                            Mr.Saddam Husain
                            I m surendra singh.


                            I m intrested in mobile tower installation in my plot.

                            house roof size ( 30x50 )
                            plot any size




                            CITY- rath
                            hamirpur (U.P)




                            If you want to install any tower than contact with me .
                            my contact no.[protected], [protected].
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                              Shubhi Saxena
                              Mar 2, 2011
                              Resolved
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                              Address: Gautam Buddha Nagar, Uttar Pradesh

                              I had been your customer for last 3 years and had not faced too much trouble. In December, I requested my services to be shifted to another location within Noida. You were unable to transfer the line because o[censored]navailability of your services in that area(Sector-82, Kendriya Vihar). I asked to cancel my connection. Despite of that I have been receiving calls and regular bills. I understand that I had to pay the last used bill until Dec which i did last month and I have all the proofs with me. Your executive who called me Mr Kunal told me that I will receive a confirmation within few hours of FnF that my connection had been cancelled. But no intimation was received. Moreover this month again I have got the bill and your representatives are harrasing me by calling again and again. It is really a shameful thing for a company like yours. I use the mobile of your company but I think if this is the attitude that you guys have, trust me the market has much more to offer. No customer would need your pathetic customer service. If Ino actiuon is taken, I have to go to the consumer forum to get it sorted as I have all the proofs and reciepts of all my payments.
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Airtel Broadband — Bills getting generated even after cancellation

                              I shifted to new home in gurgaon and going by my prior experience with Airtel Broadband I decided to continue with them and logged a shifting of connection request. They tried for availability of socket near my area and when they couldn't, I lodged for cancellation of my number. For 1 month, I got calls which said that please dont disconnect numbers as when ever you will revert back to airtel, you can use the same number. I still persisted on cancelation but nothing happened. Finaly I started getting calls from bill dept and then i went to custoemr care and surrendered all equipments myself. Even after all this I am getting calls for my undue amount.
                              Prior to all this, I was a fan of airtel broadband services but after all this experience I have disconnected all the three lines running from airtel and now I am a happy customer of Vodafone and Tata Indicom
                              Dear Sir / Madam,

                              This is to inform you that myself Manjari Mahajan..I had a airtel broadband connection..And on last month on 6 july 09, i clear all my previous balance and wanted to disconnect this service and i have the cancellation receipt with me i.e no is 243884.I really get harassed from your calls.i am a working girl and your customer care executives daily call on my no and tell to pay the bill.what a bull service you have.And on last weak at around 9 p.m i receive a caal from you people that mam your bill is pending please pay it...One of your executive name Nitin Gupta had a talk with me, firstly i want to clear this is not the time to call anybody but airtel people may be they lost somewhere and didnt see the time...he told me that your bill is pending i told him i have already pay thebill and disconnected the net.den he told me mam your balance is 100 rs. i said sorry i dont even pay a single peny to you.And stop giving calls to me.And i wait for 2 days for the confirmation from him.he gave me a number also [protected]...Now Its Heights...You people really harrass the customers...

                              Just resolve dis otherwise i forwarded this complaint to consumer court...Because i have all the receipts...


                              Manjari Mahajan...
                              Yes I am also suffering the same issue...

                              *************

                              I made several calls to airtel customer care number since December 2010 for disconnecting my connection.

                              But till date my connection is not disconnected and you are adding bill month on month whereas I am not using it any more

                              Calls made
                              On calling airtel broadbandcall centre on 6 Dec 2010, call id 1303295.I was told that my rental is stopped and connection would be disconnected.
                              On calling airtel broadband call centre on13 Dec 2010, call id[protected].I was told that I would get the full & final bill and someone will come to my house from airtel for further formalities on disconnecting.
                              On calling airtel broadband call centre on 06 Jan 2011, call id[protected].I was told that my request of disconnecting is under process and I would not be billed further.

                              My grievance here is that neither till date my connection has not been disconnected nor my bill genration/rental has stopped.
                              Till date the same has compounded to Rs 3044.

                              Why should I pay for not using it since 6 Dec 2010 when I was assured that my rental has been stopped?
                              Please issue me bill til 6 Dec only
                              .
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                                s d patel
                                from Mumbai, Maharashtra
                                Mar 2, 2011
                                Resolved
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                                Address: Mehsana, Gujarat

                                dear sir




                                i m sunil d patel residing in gozaria district mehsana,
                                i inform u that many telecommunication compny like
                                airtel,idea,vodaphone are install its tower in closed residence are located at
                                adarshnagar society
                                bhakt chowk
                                vanta vibhaag
                                gozaria
                                mehsana 382825
                                this tower are reflect a heavy rediation .
                                this rediation are bad effect of children & aged person ana also effect an enviorment
                                so kindly quick resole this metter
                                name : sunil d patel
                                contact number : [protected]
                                address : adarsh nagar society
                                bhakt chowk
                                vanta vibhaag
                                gozariya 382825
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  praveen.vvstgy
                                  Mar 2, 2011
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                                  in the month of February 2011 i activated one day internet pack of 5rs. and on receiving the confirmation message that it is activated i connected my mobile to the internet and started browsing
                                  but after a few minutes i came to know that i had been charged from my balance for the browsing and my balance of rs.75 had come down to rs.0

                                  but wen i checked the internet balance left by dialing *123*10# i had found out that till MB was left in my account
                                  there was no airtel live access point in my mobile so there is no way that i had used that

                                  later i tried to activate the same pack again and access net through my mobile browser for two days and mobile office access point was not getting connected to internet
                                  how come i'm charged for activating the pack but not allowed to use my pack
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                                    prakash varad kamath
                                    from Bengaluru, Karnataka
                                    Mar 2, 2011
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                                    Address: Dakshina Kannada, Karnataka

                                    i have paid Rs.45/- to recharge my cell no [protected] to one of recharger at mangalore but i have not received any confirmation message nor the amount added to my balace but retailer told me that recharge is succesfull as per his txid[protected] on 28/02/2011 at 8.11 pm from that day onwards i am complaining to airtel customer care with C no.CBNRA [protected],CBNRA[protected],CBNRA[protected] but till today the amount is not credited to my cell
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                                      zameerali62
                                      from Delhi, Delhi
                                      Mar 2, 2011
                                      Resolved
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                                      Address: Kerala

                                      Dear sir,
                                      I requested for port my airtel to docomo([protected]). the request was accepted. after that airtel customercare officer called me and introduce many offers to me. So i changed my mind and decided not change my operator. I deactivate portal id request that the way of the officer told me the format ( CNCL PO [protected]). but after 2 days i received a message that ' your port request has been accepted and will be ported on 1 mar 2011 22.00pm. after that date i can,t use my number as airtel or docomo. You please not i already cancel the port request. then a call to docomo but they are told i must contact airtel offfice for details. but i contact airtel customer care they avoid me. what can i do sir ? please help me.
                                      thank you.
                                      sameer
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        ashray sinha
                                        from Mumbai, Maharashtra
                                        Mar 2, 2011
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                                        Address: Bhopal, Madhya Pradesh

                                        airtel broadband connection deactivation
                                        Sir,

                                        I am Sunil Sinha. I had an airtel broadband connection for which my user id is 15626841_mp.
                                        Sir i wanted to deactivate the airtel broadband connection for which i have complained several times but stilll my broadband connection is not deactivted.
                                        The airtel company keep sending me bills for that broadband connection. Before this i had paid my whole bill when i used that connection , and also paid the bill for the period when i had not used my connection and its simply very shameful service provided by airtel.
                                        Sir I am not in a mood to give any money for that connection. So please kindly help me out in disconnecting the connection as soon as possible.

                                        Thanking You
                                        Sunil Sinha
                                        [protected]
                                        Dear Sir/ Ma'am,

                                        I requested Airtel customer care by phone and then by mail to cancel my broadband connection on 06 December, 2008. Airtel contacted me on 10th December, 2008 and asked for reason. I told and requested. Airtel confirmed that it will be done by 7 working days. Till now they yet not deactivated and asking me to pay bill for this month. I am going throug mental pressure. I took the connection in my rent house, which I left, but the landlord couldn't make fresh agreement with others as my Airtel line is still there. I repeatedly requested to Airtel for that, but they didn't contact me.
                                        I requested Airtel customer care by phone kindlly deactivat broad band connection but we want only

                                        land line connection under 549 plan our Account No.12936951 and Telephone Number 42163230.

                                        with regards

                                        M.Kumar
                                        These people will run after you to give you the connection but when it comes to parting with the customer they behave in this manner. I am facing teh same issue dude... I swear ...would never suggest airtel to anybody and will never take there connection again.
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