Airtel Complaints & Reviews

am balajee

my mobile no is [protected] ... i have a huge problem in airtel is the worst customer care ,, that i ever see in the telecom industry......

my problem is if want to talk to customer care in airtel 198 or 121 .. i cant able to make a call... they will simply block my call .. i cant able to contact the customer care..


2) i want to switch from airtel to vodofone using mnp proceess.... but in airtel they will block ( holding) the customer to not move out from airtel.........

yet now they will not giving the port out ... to my number......

i request to mnp process on 23/1/2011 .. but yet now the airtel is not giving the port out option ....
so kindly understand the situation.... and try to resolve the problem...
as soon give the port out option to my number

DEAR SIR,
ON 07.02.11 AFTERNOON AROUND 12.30 I RECEIVED A CALL FROM AIRTEL CALL CENTRE.ONE GIRL WAS TALKING TO ME SHE WAS SAYING MY NUMBER SELECTED FOR FREE CALLER TUNE.YOU WILL NOT BE CHARGED EVEN 1RS FOR 3 MONTHS.I SAID OK IF IT IS FREE. BUT THEY DEDUCTED 75RS FROM MY BALANCE.
AFTER THAT I CALL CALLCENTRE BUT NO RESPONSE FROM THE SIDE.
PLEASE GIVE MY BALANCE.
MY NUMBER IS [protected]

1. I have not requested to unregister from National Do Not Call registry. But the service provider has done it and I started getting promotional calls and SMS.
2. The Service provider is charging Rs 0.50 for a 3 minute pulse for calling the customer care for any information. This is actually their duty to provide information free of cost. Is this within the rule?

Please assist.
Deepak Shenoy
[protected]

Ref. my mobile no. [protected] Name T R PRASAD
Subject: Re: [protected] [|BAL|[protected]|[protected]|

This is to inform you that from Jan 2011 I not able to recharge 21/- for
change plan in to 50 paisa. Currently 1 rupee for any call I make.
if i reacharge i am getting following message
Recharge not sucessful on your mobile. Transaction ID [protected] DATE:
02/02/2011
Recharge not sucessful on your mobile. Transaction ID [protected]
DATE: 27/01/2011
Recharge not sucessful on your mobile. Transaction ID [protected]
DATE: 26/01/2011
For that I raised complain so many times.



Ref. complain no.



CANRC[protected]

CANRC[protected]

CANRC[protected]

And finaly [protected]



The have suggested lot of procedure like send BC to 404 and TM to 202/ 404

even i sent mail to [protected]@airtel.in & appellate.[protected]@airtel.in

{From: [protected]@gmail.com
To: [protected]@airtel.in
Cc:
Sent: 07/02/2011 14:03:53
Subject: Re: [protected] [|BAL|[protected]|[protected]|]}

Hi,
we are using more than 1 year of dth service from airtel ,
In my current package I am satisfied with current list of channels,
So I recharged for 1 year, when I recharged for 1 year suddenly they disconnect one of my favourite channel number(517) (Aditya) without any notice, I called to customer care but they are telling like the cost of the channel is high so we disconnect the channel.what is the mean of I recharged for one year,
somebody suggest for this ,,,,,

Thanks
Imran
cust id [protected]
mobile [protected]

hello sir,
my sim has been deactivated by airtel and the reason was given to me for the deactivation is that i was not using it since 3 months and but it was only 1 month i didn't used it........becoz my documents was not submitted to them but i deposited my documents when i bied my sim. but after 5 yrs i was getting a message that my documents are not submmited pls submitt it so i submitted it within 7 days than also they deactivated my sim.........

my number is [protected]
and sim no. is[protected]
my email-id; [protected]@gmail.com

sir i applied for a connection of Browser 699-LUPAirtel/KT/FL/21 plan but after two days of activation i was getting speeds of 1mbps. examination reveled that Surf 699Airtel/KT/FL/09 limited plan was activated on my account. i contacted the customer care associate who told me that my plan could not be changed.
it had been clearly mentioned in the customer copy of broadband application form that the intended plan is 512kbps unlimited plan costing 699 INR but due to the negligence of airtel now i am struck with 1mbps plan which is a limited plan.
my account details are as follows:

Number: [protected]
ID : [protected][protected]@airtelbroadband.in

I request you to look into this issue and solve this problem

Dear Sir,

My name is Arun Dua I have a postpaid Airtel Connection No [protected] in my company's Name (Orbit Motors Pvt. Ltd.) I have given port request to 1900 TATA Docomo due to excess billing by Airtel & poor Customer Care Service but they had rejected my requested for the following reason

Subject: MNP REJECTION

OR8560100014926977715057523AO129143Bharti Airtel Ltd1. Rejected by Donor 2. Contractual Obligation Violation1. Rejected by Donor 2. Contractual Obligation ViolationREQUEST_REJECTEDClosed[protected]

on received rejected message from TATA DOCOMO I had called Airtel Customer Care office for the actual reason of rejection they simple said that as this connection is in my company's name so the No can not be portable, then they contacted me and try to convince about they are different plans and new out lets being opened in our city

I am totally faid up with Airtel with their customer service

There are just DELAYING and HARASSING me and not allowing me to port out…. please take strict action against them for BREAKING LAW and HARASSING CUSTOMER

Regards,

Arun Dua
[protected]

This is what I sent to Vigilent Officer,
Departmentt of Telecom,

CC: Nodal Officer Airtel, Appellate Officer Airtel, Customer Care

I'm registering a complaint with you for deliberately rejecting my MNP application from Airtel to Tata Docomo from Airtel service. I have sent the MNP application to port my from Airtel number to Docomo 3 times with all the required documents but Airtel is rejecting the application for wrong reasons. I'm getting a message that the application is rejected for mismatch in UPC code. However, I verified with Airtel customer service that they received the correct UPC codes both the times.

I have called their customer service several times with out getting any proper answer. I also visited their store in Bangalore where they were not able to address this issue and asked me to contact their hotline. I have also paid the unbilled usage amount in excess of balance amount.

As promised, I hope you look into this problem and take appropriate action and resolve the issue.

I have furnished the details as below.


Name: Rajesh

Mob Number:

UPC Codes: 1. AX113SFP, expired on 05/02/2011, due to rejection from Airtel.

2. AX561368, expires on 22/02/2011,

Thanking you,
Rajesh

Hi

Last month i posted about the issue that i m facing i m unable to locate the url ... I recd call again from airtel saying that there is a case on me and tomo is hearing i don't understand is that my fault loosing a bill for which i paid and thy are asking me to pay for that. (Who will update it)


Really pissed off with this

Recd from [protected]

Note: In earlier complaint airtel person said it was cleared and closed now again issue is arrising


Please someone help em

Last week my airtel brandband stops working. There was no dial tone in the phone. Airtel said its deactivated and need to activate again. This took almost a week and after 3 days, same issue occur again. Airtel support number of good for nothing after 15 minutes of music and minutes and waiting time a support person will pick up the phone and give u a complaint number. I am facing this issue since i have moved to IPTV. Can anybody help me out to get it resolved and some contacts to escalate.

Airtel Service Request Number[protected]

hello sir,
i can not disclose my name here. but i am badly dissatisfy with your security system. i have Airtel telecom number. by which my personal data is going to be miss used by other people. Evan the worker of their company. so please take any legal action for this. otherwise i will go for the police also.

respected sir,
i am Triq using ur airtel company's prepaid connection with number [protected] and i want to incoming and outgoing details for last three month. if possible Please send call detail on my yahoo ID [protected]@yahoo.com as early as possible. send me detail. thank you.

I want to log companint against Airtel Broadband Service, as i asked for the broadband connection to my place where i m living i.e Mayurvihar Phase-3 .As i was earlier using their service at my earlier residence & i was fully satified with teir service there.
After so much of tracking from them for a new connection to my present address,i got response that they dont have the service there as they didnt extended their line from SFS areas to near by area.My present rental residence is a bit far from SFS area.
They dont have extended lines so i must take some other connection from other telecom providers.Even though i want to take airtel coonection, i cant get that.

Right now i am literally got frustrated from chasing providers to providers to get a broadband connection having good service in all respects.

Applicant-Sweta Singh

i nitya saxena my airtel no is [protected] i submit all the related document at the time of sim purchasing and after that airtel stop my connection so many times and they request for pleses again submit ur doument and im submitted the doument 5 to 6 times in airtel office then again they stop my connection in 9 feb and my mobile screen displayed invalid sim and custmore care said ur verification is negative so we are closed this sim accoun but no buddy come in my house from airtel and dont verified my address i have so many proof my address is correct but they dont listen any thing and i am contact in nodal office they hold me 15 -15 minute in 2 time and im calling from other moboil because my no is not working and they dont give satisfied answer and my sim also have balance is 235 rupees and i lost my balance,and no also but they stop my coonection or for this resone im not able to convert my connection to other molie service provider using no potabiltyand they dont give this resone in written form and they said that im not authorised person for that and no buddy authorised for given me written resone for closing my account in bhopal i visit aitel masarover compex office and my brother visit newmarket office so many times and cutmore care said foget ur no and balance im very bad experience with airtel service and cutmore care my alternate no is [protected]mail id [protected]@rediffmail.com pleses take nessary action against this

We had paid for DTH ( High definition services) .Even after installing the equipment in our premises our service has not been activated.Numerous call th the distributor and Call Centre results in each of them passing the buck on the other.Customer ID no [protected] in the name of Meenakshi.N

Dear madam/sir,

I'm using samsung GT-I5801 with an airtel no. [protected]. I have a problem wit my handset or my network with which i cudn't get to know about my MAIN BALANCE, SMS BALANCE, NET BALANCE and any other USSD CODES... Can you please insist me by mail to (ankit.[protected]@gmail.com) or sms to know a solution for my problem.

Thanks and Regards,
Ankit.

Sir,
provider- Airtel Communications (Prepaid)
Mobile No- [protected]
Year of subscription - 2003
Applied for transfer from prepaid to postpaid- 29/01/2011 at Jaysoft Infocom (Airtel Showroom), Purasawalkam High Rd, Chennai-10
Receipt No- 11705
Pre-printed Serial No- MTN[protected]
Customer care complaint no[protected] by supervisor named- Revathi and Executive- Manoj (Employ Id-66609)

As i have been using this no. from past 7 years as a prepaid customer and after checking the feasebility and knowing about its transfer to a postpaid connection is possible , i applied and submitted the required document and fees as applied. they gave me a time period for procedure as 24hrs. which was further extended to 72 hrs. and continued till date .

As speaking n number of times to the customer care executive as well as the supervisor of airtel customer care (call centre) the problem has not been resolved as well as, the behaviour with the customer is reluctant and very unprofessional. it has only caused loss and uncomfortability in my business.

therefore, i would request for a suggestion and solution in order to resolve this problem as soon as possible.

With Regards,
Chandan Shambhu
[protected]

I have applied for disconnection of Airtel Broadband services (Phone No:[protected] on 10 Jan 2011 (Ref No 403020). However even after several reminders the service is still not disconnected. I again registered a complaint regarding the same on 24 Jan 2011 (Ref No[protected]. However, no action has been taken by the company. I registered another complaint on 4th Feb 2011 (Ref No 1357120) and once again no action has been taken.
And on top of that the bill is being generated for the account during this period.
Kindly advise.

hi
this is kunal banjaria from khandw , m.p. india
my airtel no is [protected]
from last month i m getting a lot of problems related to wrong dedcutions from airtel and even not able to connect to airtel customer care so finally submitting complaint
customer care is even charge based
they pick up call n drop call
it has done several times
i m help less
my current balance is in minus 50
what should i do i m help less
please help me
[protected]