Airtel Complaints & Reviews

sir i applied for a connection of Browser 699-LUPAirtel/KT/FL/21 plan but after two days of activation i was getting speeds of 1mbps. examination reveled that Surf 699Airtel/KT/FL/09 limited plan was activated on my account. i contacted the customer care associate who told me that my plan could not be changed.
it had been clearly mentioned in the customer copy of broadband application form that the intended plan is 512kbps unlimited plan costing 699 INR but due to the negligence of airtel now i am struck with 1mbps plan which is a limited plan.
my account details are as follows:

Number: [protected]
ID : [protected][protected]@airtelbroadband.in

I request you to look into this issue and solve this problem

Dear Sir,

My name is Arun Dua I have a postpaid Airtel Connection No [protected] in my company's Name (Orbit Motors Pvt. Ltd.) I have given port request to 1900 TATA Docomo due to excess billing by Airtel & poor Customer Care Service but they had rejected my requested for the following reason

Subject: MNP REJECTION

OR8560100014926977715057523AO129143Bharti Airtel Ltd1. Rejected by Donor 2. Contractual Obligation Violation1. Rejected by Donor 2. Contractual Obligation ViolationREQUEST_REJECTEDClosed[protected]

on received rejected message from TATA DOCOMO I had called Airtel Customer Care office for the actual reason of rejection they simple said that as this connection is in my company's name so the No can not be portable, then they contacted me and try to convince about they are different plans and new out lets being opened in our city

I am totally faid up with Airtel with their customer service

There are just DELAYING and HARASSING me and not allowing me to port out…. please take strict action against them for BREAKING LAW and HARASSING CUSTOMER

Regards,

Arun Dua
[protected]

This is what I sent to Vigilent Officer,
Departmentt of Telecom,

CC: Nodal Officer Airtel, Appellate Officer Airtel, Customer Care

I'm registering a complaint with you for deliberately rejecting my MNP application from Airtel to Tata Docomo from Airtel service. I have sent the MNP application to port my from Airtel number to Docomo 3 times with all the required documents but Airtel is rejecting the application for wrong reasons. I'm getting a message that the application is rejected for mismatch in UPC code. However, I verified with Airtel customer service that they received the correct UPC codes both the times.

I have called their customer service several times with out getting any proper answer. I also visited their store in Bangalore where they were not able to address this issue and asked me to contact their hotline. I have also paid the unbilled usage amount in excess of balance amount.

As promised, I hope you look into this problem and take appropriate action and resolve the issue.

I have furnished the details as below.


Name: Rajesh

Mob Number:

UPC Codes: 1. AX113SFP, expired on 05/02/2011, due to rejection from Airtel.

2. AX561368, expires on 22/02/2011,

Thanking you,
Rajesh

Hi

Last month i posted about the issue that i m facing i m unable to locate the url ... I recd call again from airtel saying that there is a case on me and tomo is hearing i don't understand is that my fault loosing a bill for which i paid and thy are asking me to pay for that. (Who will update it)


Really pissed off with this

Recd from [protected]

Note: In earlier complaint airtel person said it was cleared and closed now again issue is arrising


Please someone help em

Last week my airtel brandband stops working. There was no dial tone in the phone. Airtel said its deactivated and need to activate again. This took almost a week and after 3 days, same issue occur again. Airtel support number of good for nothing after 15 minutes of music and minutes and waiting time a support person will pick up the phone and give u a complaint number. I am facing this issue since i have moved to IPTV. Can anybody help me out to get it resolved and some contacts to escalate.

Airtel Service Request Number[protected]

hello sir,
i can not disclose my name here. but i am badly dissatisfy with your security system. i have Airtel telecom number. by which my personal data is going to be miss used by other people. Evan the worker of their company. so please take any legal action for this. otherwise i will go for the police also.

respected sir,
i am Triq using ur airtel company's prepaid connection with number [protected] and i want to incoming and outgoing details for last three month. if possible Please send call detail on my yahoo ID [protected]@yahoo.com as early as possible. send me detail. thank you.

I want to log companint against Airtel Broadband Service, as i asked for the broadband connection to my place where i m living i.e Mayurvihar Phase-3 .As i was earlier using their service at my earlier residence & i was fully satified with teir service there.
After so much of tracking from them for a new connection to my present address,i got response that they dont have the service there as they didnt extended their line from SFS areas to near by area.My present rental residence is a bit far from SFS area.
They dont have extended lines so i must take some other connection from other telecom providers.Even though i want to take airtel coonection, i cant get that.

Right now i am literally got frustrated from chasing providers to providers to get a broadband connection having good service in all respects.

Applicant-Sweta Singh

i nitya saxena my airtel no is [protected] i submit all the related document at the time of sim purchasing and after that airtel stop my connection so many times and they request for pleses again submit ur doument and im submitted the doument 5 to 6 times in airtel office then again they stop my connection in 9 feb and my mobile screen displayed invalid sim and custmore care said ur verification is negative so we are closed this sim accoun but no buddy come in my house from airtel and dont verified my address i have so many proof my address is correct but they dont listen any thing and i am contact in nodal office they hold me 15 -15 minute in 2 time and im calling from other moboil because my no is not working and they dont give satisfied answer and my sim also have balance is 235 rupees and i lost my balance,and no also but they stop my coonection or for this resone im not able to convert my connection to other molie service provider using no potabiltyand they dont give this resone in written form and they said that im not authorised person for that and no buddy authorised for given me written resone for closing my account in bhopal i visit aitel masarover compex office and my brother visit newmarket office so many times and cutmore care said foget ur no and balance im very bad experience with airtel service and cutmore care my alternate no is [protected]mail id [protected]@rediffmail.com pleses take nessary action against this

We had paid for DTH ( High definition services) .Even after installing the equipment in our premises our service has not been activated.Numerous call th the distributor and Call Centre results in each of them passing the buck on the other.Customer ID no [protected] in the name of Meenakshi.N

Dear madam/sir,

I'm using samsung GT-I5801 with an airtel no. [protected]. I have a problem wit my handset or my network with which i cudn't get to know about my MAIN BALANCE, SMS BALANCE, NET BALANCE and any other USSD CODES... Can you please insist me by mail to (ankit.[protected]@gmail.com) or sms to know a solution for my problem.

Thanks and Regards,
Ankit.

Sir,
provider- Airtel Communications (Prepaid)
Mobile No- [protected]
Year of subscription - 2003
Applied for transfer from prepaid to postpaid- 29/01/2011 at Jaysoft Infocom (Airtel Showroom), Purasawalkam High Rd, Chennai-10
Receipt No- 11705
Pre-printed Serial No- MTN[protected]
Customer care complaint no[protected] by supervisor named- Revathi and Executive- Manoj (Employ Id-66609)

As i have been using this no. from past 7 years as a prepaid customer and after checking the feasebility and knowing about its transfer to a postpaid connection is possible , i applied and submitted the required document and fees as applied. they gave me a time period for procedure as 24hrs. which was further extended to 72 hrs. and continued till date .

As speaking n number of times to the customer care executive as well as the supervisor of airtel customer care (call centre) the problem has not been resolved as well as, the behaviour with the customer is reluctant and very unprofessional. it has only caused loss and uncomfortability in my business.

therefore, i would request for a suggestion and solution in order to resolve this problem as soon as possible.

With Regards,
Chandan Shambhu
[protected]

I have applied for disconnection of Airtel Broadband services (Phone No:[protected] on 10 Jan 2011 (Ref No 403020). However even after several reminders the service is still not disconnected. I again registered a complaint regarding the same on 24 Jan 2011 (Ref No[protected]. However, no action has been taken by the company. I registered another complaint on 4th Feb 2011 (Ref No 1357120) and once again no action has been taken.
And on top of that the bill is being generated for the account during this period.
Kindly advise.

hi
this is kunal banjaria from khandw , m.p. india
my airtel no is [protected]
from last month i m getting a lot of problems related to wrong dedcutions from airtel and even not able to connect to airtel customer care so finally submitting complaint
customer care is even charge based
they pick up call n drop call
it has done several times
i m help less
my current balance is in minus 50
what should i do i m help less
please help me
[protected]

I Mr Sayed Akram Had taken Mobile Service(Life time Prepaid Card) From Airtel.From 25th September 2010 i had not used my card on 7th feb 2011 i started using my mobile i findout that my outgoing calls were not going so i went to airtel gallery they replied that my card will not be activated & my incoming calls will also be deactivated.I have taken Life time Card how can they deactivate my card.Please do the needfull

Dear Sirs,

I have a DSL connection from AirTel. Since JAN 9th my connection was not working properly. I have called more than 10 times to the customer care about the probelm and finnaly i get it fixed the line. But they have billed the rental for the days the connection was not working. I try to explain to then to get a discount, but they are not friendly to talk with customers. Also I tried to close my account, but they are not taken it. They keep said that tehy will try to do their best service. Finally on FEB 8th i'm able to get them to close the connection and now they are charging for the 10 days on pro data basis.

I strongly request all, please be careful with airtel.

If you want to cancel the connection, please get the Service request # handy to avoind hidden charges, Their customer care employee's are trained to entertain the cunstomers to keep the connection.

Please do not accept if you have final decision.

Thanks

Balaji

Dear Sir,

My personnal information is out by your DataBase....its not acceptable at any condition.

on 7th Feb I call to number ([protected])(Vodafone) around 10 PM. After some time, he send my Personnal information to Tata Docomo Number([protected]). Then she inform me that some one extract your personnal information.

I m also send u details of that SMS

find it.....

ye aap k vimal ji ki sim ka all data .


Account Balance : Rs.247.6 Validity : 31/12/37.
1.Local A2A : Rs.0.0 Validity : 31/12/99.
2.Local SMS : Rs.0.0 Validity : 31/12/99.
3#ty : 31/12/99.
4.National SMS : Rs.1429.3 Validity : 04/03/11.
5.STD SMS : Rs.0.0 Validity : 31/12/99.
6.Balance : Rs.0.0 Validity : #A night calling : Rs.0.0 Validity : 31/12/99.
8.Gulf : Rs.0.0 Validity : 31/12/99.
9.National mins : Rs.0.0 Validity : 31/12/99.
10.G#idity : 22/02/11.
, for Subscriber MSISDN : [protected]


This is serious Matter regarding stolen my Personnal Information from my airtel sim data.
Take this issue on Priority basis and give me answer....why dis Happen......



Otherwise i will go to Consumer Court.

--
Vimal Garg
Mob: [protected]

Hi,

On 22nd of Jan, I went to one airtel store (teynampet, Chennai) to get new postpaid connection for my vodafone number.
I submitted all required document and paid Rs 350/-

I have following concerns:
1) Till now, I didn't get airtel connection. For last two days, I am trying to get some update. Several times I called them, but they are not at all giving me any update.. It seems, noone knows, what is happening. They are keep on giving me each others number to get the update, but no-one is replying properly.

I want to know, is there anything missing from my side, let me know. I am really got frustrated.

2) I paid 350/- but now I got confusion, why did they took 350/- instead of 19/- which is the porting charge.
Do the rest 331/- is for new postpaid connection?
In my office, airtel is providing the postpaid connection without any activation or any other charge.
For the same connection, I paid 331/-.
Can you please guide me what is this charge? Is it refundable?


Can you please help me to understand what is happening or how much time will it take. They said, it takes 7 days, but still I am waiting.....
--

Regards
Manish

I received an SMS from Airtel (AD-54321) on 8/2/2011 saying that I have renewed for subnobad subscription service and I have been charged Rs.15/-.I called up the helpline and informed them I never used this service and thus have never even renewed it. I asked to cancel the service and return the deducted balance.They informed the service activation has been done by me itself which actually I have never done and also the deducted amount cannot be returned.Request you to please help me.
My request reference number is CBDAL[protected].

Elvis Mattos
email id: elvis.[protected]@gmail.com
Mobile: [protected]

airtel commited - A2A 1 paisa per 6 sec.& other call 1/2 paisa per 2 sec, & sms 1 pisa,
but sms charges @ 1 Rs.plz do the needful,,,,,,,