Airtel Complaints & Reviews

dsl broadband — harrasment humilation

THESE PEOPLE R ARROGANT RUDE CARE A DIME ABT CUSTMER IF WE GIVE NEGATIVE FEED BACK THEY R THEARTING CUSTMERS RISK TO THEM UN FAMILY THRU SPAM MAILS INFECTING PC WITH VIRUS MALWARE SPYWARE SPYING TOTAL LACK OF PRIVACY BANKAC CRDIT DEBIT CARDS R AT RISK THEY WL CREATE WEB PAGES IN CUSTMER NAME I[censored] CLICK IT WL GO TO PRONO SITE THEY CANT B TRUSTED ON THE WHOLE RUTHLESS i am saving this page bcoz they wl hijack this page this my 3rd attempt

Broadband Connection — wrong billing

Dear sir/madam,
I Raj kishore , resident of Delhi, had subscribed to your Broadband service (Account number :[protected]. In the subscription form i had chosen the unlimited plan of Rs. 649. But after activation Your network get damaged and my net connection not worked for about 15 days but the charges get charged for same. I complaint for this atleast 9 to 10 times but no action is taken regarding this.
Every time your customer care executive told that the amount of Rs. 194 has been intimate i from our side and you have to pay after deducting this amount from the bill. I am paying the bill from last three months but every time bill is charged with the amount of Rs. 194.

I made numerous complaints everymonth and the details of the complaints are as follows:
1. Reference number : 22764528 Dated : 04/8/09
2. Reference number : 21231620 Dated : 24/06/09
3. Reference number : 21659152 Dated : 06/07/09

Broadband dsl — wrong bill

Dear sir/madam,
I Raj kishore , resident of Delhi, had subscribed to your Broadband service (Account number :[protected]. In the subscription form i had chosen the unlimited plan of Rs. 649. But after activation Your network get damaged and my net connection not worked for about 15 days but the charges get charged for same. I complaint for this atleast 9 to 10 times but no action is taken regarding this.
Every time your customer care executive told that the amount of Rs. 194 has been intimate from our side and you have to pay after deducting this amount from the bill. I am paying the bill from last three months but every time bill is charged with the amount of Rs. 194.

I made numerous complaints everymonth and the details of the complaints are as follows:
1. Reference number : 22764528 Dated : 04/8/09
2. Reference number : 21231620 Dated : 24/06/09
3. Reference number : 21659152 Dated : 06/07/09

airtel/internet connection — wrong billing

I have been using airtel internet connection for last 5 years and my average bill comes to be Rs 500-750/-..but my bill of the cycle 26/09/2009 to 25/10/2009 has come Rs 2326/- .whereas my usage was normal..
i spoke to the customer care and lodged a complaint and also mailed my concern to the zonal officer...but they are saying that i have used so much of internet...they have shown more uasage and frauded me with the wrong bill and they are compelling me to pay the wrong bill...
i have encountered a lot of inconvenience and mental torcher and i have been cheated by AIRTEL..
i request the consumer forum to intervene and stop the harrasment which i have been facing...

I have using the DSL line from Airtel Broadband Services. We have paid 100% amount for 1st Six Months. Before renuation time, I personally went to Airtel HO at SG Hiway and kept the request for the plane migration to 899 / month. Then also they have generated the bill for renuation for further six month for the amount of approximate 7800.00 without any confirmations. They have already changed my plane to 899 / Month and disconnected my line saying that you have not paid the bill amount. I have personnay visited to the HO at S G Hiway for more then 7 time, every time she says that first your wait for the next amended bill from Airtel and make necessary payment. because at present I am disconnected from DSL and I am suffering a lot. I have to search for the other service provider and I have to take an action against Airtel. Please sagest me what action I should take against Airtel?

Hi,

Today Received call from Airtel, they have waved off all the outstanding and said now I will not receive ANY harassing calls from them. The complain id provided by them is :[protected]taken on 19th March 2012).

Thnx,
Sandeep Kumar Singh

Its really disgusting to see that a Guy from Airtel calls me at 12:43 (@[protected]) and confirms me that issue has been resolved and no outstanding on my name. And at 5:11 Pm I received another call from [protected] stating that I have an outstanding of around Rs. 1900/-.

God Help me from these Airtel :(

Sandeep

Thnx


----- Forwarded Message -----
From: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
To: [protected]@GMAIL.COM
Sent: Tuesday, 3 April 2012 11:02 AM
Subject: Regarding Your Airtel Connection:[protected]



Dear Customer,



Thank you for writing to Airtel.



This is with reference to your e-mail, wherein; you complained regarding the monthly invoice being generated for the disconnected connection towards your Airtel connection [protected].



We regret for the inconvenience caused to you.



Please be informed that we have processed the waiver of Rs 1498 towards the above mentioned Airtel account.



Further, the updated outstanding balance on your account is Nil.



We value your association with us.



Regards,

Mohammad Zubair

Airtel Presence (Airtel Customer Service Team)

Bharti Airtel Ltd

[protected]@in.airtel.com



Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

I have a number[protected], which is non functional since October 2011.

I have been informed by the Airtel Guy who sent someone for collection of my impending Bills, and he has confirmed that our connection has been cancelled and there would be NO BILL>

But since the same month, there have been regular Bills of Rs, . 649.00 which we refuse to pay, and when I call him on his cell phone, he does not pick up, just send a SMS, "IN A MEETING, WILL CALL LATER"

This is disgusting.

Yesterday, I called him 102 times, but this @#$%^&*( did not pick up the phone even once.

His number is[protected], and his landline is[protected].

Can someone get to this and resolve our issue and cancel our unwanted number(s).

If this is what Airtel is hiring... Mr. Mittal, your doom's day is very soon!

A dis-satisfied customer.

Raj
[protected]
Faridabad.

Dear airtel Team,

I need your help to find out that guy who called me and used very wrong language. As i had already paid your entire amount. and please send me the NOC i don't want to use your number now.

Please see the chain mail.

Regards,
Kashmir Singh



--- On Thu, 23/8/12, kashmir singh <[protected]@yahoo.co.in> wrote:


From: kashmir singh <[protected]@yahoo.co.in>
Subject: Fw: Re: PHONE NUMBER[protected] [|BAL|Qrc228071215075410248815|]
To: appellate.[protected]@in.airtel.com, [protected]@airtel.in, [protected]@in.airtel.com
Date: Thursday, 23 August, 2012, 5:21 PM


Dear Prateek Kaur,

I need your help to trace this guy.
he also use this number[protected], 5.06pm, 23.08.12 and[protected], 5.08pm 23.08.12 pls check and revert to me.


Regards,
Kashmir Singh

--- On Thu, 23/8/12, kashmir singh <[protected]@yahoo.co.in> wrote:


From: kashmir singh <[protected]@yahoo.co.in>
Subject: Re: PHONE NUMBER[protected] [|BAL|Qrc228071215075410248815|]
To: appellate.[protected]@in.airtel.com, [protected]@airtel.in, [protected]@in.airtel.com
Date: Thursday, 23 August, 2012, 5:15 PM


Dear Prateek Kaur,

Some body is calling to me from this number[protected] dated 23.08.2012 time 5.10 p.m. giving me gali( wargal language) and asking me that he is from Airtel.

This is worst exeprience of mine from airtel.

Please update it in system and ask your people don't call me again.

Regards,
Kashmir Singh

--- On Thu, 23/8/12, kashmir singh <[protected]@yahoo.co.in> wrote:


From: kashmir singh <[protected]@yahoo.co.in>
Subject: Re: PHONE NUMBER[protected] [|BAL|Qrc228071215075410248815|]
To: appellate.[protected]@in.airtel.com
Date: Thursday, 23 August, 2012, 1:39 PM


Dear Prateek Kaur,

This is to informed you that i had paid Rs. 700 as discussed. Please send me the NOC for the same. So, that i can plan to restart this number.

Regards,
Kashmir Singh

--- On Sat, 28/7/12, appellate.[protected]@in.airtel.com <appellate.[protected]@in.airtel.com> wrote:


From: appellate.[protected]@in.airtel.com <appellate.[protected]@in.airtel.com>
Subject: Re: PHONE NUMBER[protected] [|BAL|Qrc228071215075410248815|]
To: [protected]@yahoo.co.in
Date: Saturday, 28 July, 2012, 6:16 PM


Namaste Mr. Singh,







You wrote in on 28-July-2012 with a question regarding billing adjustment for your airtel fixedline [protected].







As per our telephonic conversation, we would like to inform that an amount of Rs.561.80/- has been credited to the above mentioned account number against the commitment.







Therefore, the current outstanding against your account, after deducting the adjustment, is Rs.687.52/-. We would request you to kindly clear the outstanding on priority.







Further, we would request you to kindly send us written confirmation post clearing the outstanding with complete plan name, so that we can process your request regarding the reactivation.







Please do write in for any further assistance.







Please feel free to speak to our call center executive on 121 regarding any query/request and on 198(toll free) for any complaint. You can also email at [protected]@in.airtel.com.







If it is still unresolved, do get in touch with our Nodal Team with your earlier request or complaint number. You may send an email at nodal.[protected]@in.airtel.com or call at[protected] from 9:30 AM to 6:30 PM; Monday to Friday.







If you do not receive a satisfactory response from the Nodal Team, you may send an email to the Appellate Authority at appellate.[protected]@in.airtel.com or call at[protected] from 9:30 AM to 6:30 PM Monday to Friday. The Appellate would resolve your concern within 30 working days.










Warm Regards,
Prateek Kaur
Appellate Office
bharti airtel limited




Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
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[protected]Original Message[protected]
From: [protected]@yahoo.co.in
To: appellate.[protected]@in.airtel.com
Cc:
Sent: 28/07/2012 03:21:37 PM
Subject: Re: PHONE NUMBER[protected] [|BAL|Qrc226071214074210218918|]

Prateek ji,

satsriakal !

I believe what ever comunication you people have with the client you are
recording it.You can hear that what wrong commitments are giving by your team
to the client. If you don't want to resolve it then it upto you. I already send
you the chain mail which shows all the complaint numbers. I think that the
client never know that what reference number you people are giving to the
client and what you are mention in that complain. He never can see it because
he cann't watch your computer screen that what is your talk with the client and
what are you mentioning againt in that complaint.

Thanks to you and to your teams for giving me such kind of harassment.

Regards,
Kashmir Singh
[protected]

--- On Thu, 26/7/12, appellate.[protected]@in.airtel.com
wrote:

From: appellate.[protected]@in.airtel.com
Subject: Re: PHONE NUMBER[protected] [|BAL|Qrc226071214074210218918|]
To: [protected]@yahoo.co.in
Date: Thursday, 26 July, 2012, 5:13 PM

Namaste Mr. Singh,



You wrote in on 26-July-2012 with a question regarding billing adjustment for
your airtel fixedline [protected].



As per our telephonic conversation, we regret to inform that we are unable to
find any commitment regarding the billing adjustment. Therefore, we would
request you to kindly provide us the request number or the written
confirmation, so that we can resolve your concern at the earliest.



Please do write in for any further assistance.



Please feel free to speak to our call center executive on 121 regarding any
query/request and on 198(toll free) for any complaint. You can also email at
[protected]@in.airtel.com.



If it is still unresolved, do get in touch with our Nodal Team with your
earlier request or complaint number. You may send an email at
nodal.[protected]@in.airtel.com or call at[protected] from 9:30 AM to 6:30 PM; Monday
to Friday.



If you do not receive a satisfactory response from the Nodal Team, you may send
an email to the Appellate Authority at appellate.[protected]@in.airtel.com or call at
[protected] from 9:30 AM to 6:30 PM Monday to Friday. The Appellate would
resolve your concern within 30 working days.






Warm Regards,
Prateek Kaur
Appellate Office
bharti airtel limited




Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=48484BB4CDCE
3059BDC4C4C73253B8DB[protected]A823B6D93D[protected]A48474B4C4C4A4E474FB9DB22&am...⇄
efno=Qrc226071214074210218918



[protected]Original Message[protected]
From: [protected]@yahoo.co.in
To: appellate.[protected]@in.airtel.com
Cc:
Sent: 26/07/2012 02:51:05 PM
Subject: Re: PHONE NUMBER[protected] [|BAL|Qrc225071214070010201742|]

Dear Prateek,

I believe that the amount was waived off and you are writing the same amount
every time.

Regards,
Kashmir singh
[protected]

--- On Thu, 26/7/12, appellate.[protected]@in.airtel.com
wrote:

From: appellate.[protected]@in.airtel.com
Subject: Re: PHONE NUMBER[protected] [|BAL|Qrc225071214070010201742|]
To: [protected]@yahoo.co.in
Date: Thursday, 26 July, 2012, 2:02 PM

Namaste Mr. Singh,



You wrote i

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

no network of 3g in my area in solapur

The company sent me a notice in Dec2011. Seeing that my plea was falling on deaf years and harassed very frequently for the payment, I agreed to pay.[url=http://www.1buycart.com]cheap China electronics Wholesale[/url] A collector was sent to my place and i paid rs3500/ as FULL AND FINAL SETTLEMENT. The bill no is 11665 on the bill book of Bharti crescent

Airtel India — GPRS SERVICE

No response from the customer care and harassing the customer

I activated the service to use the Mobile Office (GPRS ) for surfing net using my PC, their is some setting problem due to which i am not able to connect. AS SOON AS I TRY TO CONNECT THE GPRS SERVICE IN MOBILE STOPS. MY PC IS BEING UNABLE TO GET REGISTERED ON NET.

i have sirtel prepaid connectio([protected])and i have a airtel mobile office with my connection. when i connect with my laptop it connect only 115kbps speed and download speed is only 1.5 kbps.on my phone also very slow. is it your speed or how can i get full speed connection?

I have one prepaid connection [protected]. Airtel offer internet for one week pack Rs. 75. So I connected GPRS on 21.10.2008 at 11.52 PM. (They immediately deducted Rs.75 from my balance).I surf the internet ( Nokia N 70 USB modem) some times through my computer alright for one day. The second day itself, it start giving problem. It was connecting down loading about 100 kb, then no more down load happened, but connecting still on. If disconnecting again connecting the same thing repeating.

I complained many times to customer care officer. There is no use. They repeatedly sent mobile office setting. One customer care officer told take your mobile phone to nearest service center. If I connecting dial up connection through BSNL my computer working alright. If I connecting airtel GPRS through my nokia phone, it is not working.

There is no doubt about my phone Nokia N70, It is a fresh piece, made in Finland. Before many times I connected airtel GPRS it was working alright, but this time it was not working. I checked my computer settings all are ok.

Why the airtel not rectifying my problem, what happened my deducted money if it is not in use.

Please note down attitude of customer care from airtel. Here after I will not connect Airtel GPRS.

by
muthu

Pl send me settings GPRS, MMS, WAP settings for sigmatel s90 for Bharti Airtel.

Airtel — Amount deducted for the services that i have not activated

3 days ago airtel activated some "Viacom" service on my phone without my conformation. They started deducting Re1 per day. When i came to know about this, i called customer care and complained them about this. They said that they can't return the amount that they have deducted. When i told them that the same thing is getting repeated again and again,they cut the call without saying anything.

Complain Resolved

Airtel — balance ded

my number is [protected] (prepaid) sir i have never activate any scheme but airtel is ded charges without my permison when i call customer care they told that your one scheme is activate but i can not understand which scheme is activate so i submit one complain at that time they told me your money is back to you very shortly because it is company fault my 34 rs is ded and i submit my complain on 27 th jan but still they can not give me money back when i call at customer care they always told me in 24 hours or 48 hours u can get money back but still on 14th feb they do not give any money without my permison they activate any scheme and ded money from my mobile

MY MOBILE NO [protected], EACH MONTH RS 40/- SUBSCRIPTION AMT
WRONGLY DEDUCTED FROM MY BALANCE.PL. NO DEDUCTED RS.40/
SUBSCRIPTION AMT FROM MY BALANCE ..IF YOU WILL BE DEDUCTED
I HAVE CANCELLED THE AIRTEL MOBILE

i have problem from.my airtel.network.so.i cane not make a call to airtel call centar .i dedact.my.balence.many more time dedact.my .balence.so.plece.tack.a.complent.and.salv.my.problem.thank.you.my.name.korra.su...⇄

iam sudhakar my number [protected] iam not useg web (gprs). so. my bals dedact....i will given someny complints but no resat.so.plz tak a action.......and no acsucuse.....

hello. iam sudhakar...my number.is [protected] ...my number is ...airtel. my balence dedact, in so meny time, , , i have given complent ..so meny time but...no results ... this is last time to .complanit...i have. reselts...adarvais i well go to cort... ...







thanks

korra.sudhakar...
ap.hydrabad...5000079.

sir i am sudhakar yhis is my 5th complinti dont usge net (gprs) but i loss my amount balence .so plz tack the actione i am not happy to airtel and cansumar foram

my bals dedact my NUMBER IS [protected] AIRTEL plz tack a action

sir this is sudhakar my nuber is [protected] to day at4;10 am iam using web sadanli i got a sms i see that sms i dedact balence i have a web balence so plz tack a action thnks

as per your ussd last internet usage 0.0000mb for rs.0.00 main bal rs.0.19 i dnt understand why are you not getting my complain seriously what it means that your customer is not important for you Am number is [protected] and ref no RC RCB[protected] .i did not use internet but still my balance continue deducted but there is no respond .so should i need to change my company. reply as soon as posible

Dear Sir,

Myself Shahbaz Alam Khan, I belong to Mughalarai U.P. My phone number is [protected]. Next yesterday morning, 74 Rupees deducted from my number without any charges as date on 21.oct.2014 &amp;amp; I have not receive any text message regarding the deducted balance .Whether i did not installed any services on my phone. So i requested to you that please return my deducting balance which has been deduct by Airtel company. We hope that my problem will be solve as soon as possible.

I am still waiting for your positive response.

Thanks &amp;amp; Regard,
Shahbaz alam khan
Mughalsarai
[protected]

Dear Sir,

Myself Shahbaz Alam Khan, I belong to mughalsarai u.p. I have one complain for airtel communication. my contact number is [protected]. Next yesterday morning, 74 rupees deduct my main account without any subscription or installation. This is serious matter . How can possible that the amount should be deduct without any reason or confirmation ? So i requested to you that please solve my major problem as soon as possible &amp;amp; return my deducting balance.

I am still waiting for your positive response.
Note : Deducted Date is 20.oct.2014


Thanks &amp;amp; Regard,
Shahbaz Alam Khan
Mughalsarai
f[protected]

my balance deduct, call center executive tell me, have you use the internet

Sir,

Myself Ombir Singh Pundir, . I have one
complain for airtel communication. my contact number is [protected]. Next
yesterday evening, 75 rupees deduct my main account without any
subscription or installation. This is serious matter . How can possible
that the amount should be deduct without any reason or confirmation ? So
i requested to you that please solve my major problem as soon as
possible &amp;amp;amp; return my deducting balance.

I am still waiting for your positive response.
Note : Deducted Date is 30.oct.2014


Thanks &amp;amp;amp; Regard,
ombir singh pundir
Delhi (pitampura)
[protected]

My name is M.Pavun mobile number is [protected]
When I am recharge suddenly balance is zero

Balance I want refund that is all

SIR,

MY MOBILE NO. [protected]. I RECHARGE MY NO. RS.60 DATED 19/5/2015 AND 20/5/2015 MY BALANCE IS NIL

5

Bharti Airtel — Charging Bills without providing services on IPTV AND BROADBAND

Dear Sirs,
I have been complaing regarding non availability of services / the goes dead all of sudden and still the company is claiming payment. FOR WHAT? For not providing services to the consumers.I have been after it from FEB.2011 onwards that system of AIRTEL WENT DEAD , despite of many complaints the company is claiming bills over the phones and without sending hard copy of the bills.
Got a call from the call center of the company that problem has been resolved but I have not received any letter or bill stating clarity on the subject of the claimed amount of Rs.9000/=
It is therefore again requested to resolve the problem and let me have the response by my corrected email.
my landline no.[protected]
email: [protected]@yahoo.co.in

Dear sir,
I repeat my complaint with dumb company like Airtel which has not even cared to respond to my complaints.Very recent complaints was reported on 1st Oct., 2011, wherein it is a claim for not providing services on IPTV and BROADBAND DUE ITS DEAD EXCHANGE.The venue of the complaint is PASCHIM VIHAR and the number is [protected].
contact email:[protected]@yahoo.co.in
It is requested that esteemed company like AIRTEL should at least have the cortesy to respond to its four year old customer.

HI...

THIS IS NITIN RIGHT NOW I AM USEING TALK MORE 150 I WANT TO MIGREAT THIS PLAN WITH CORPORATE 150 SO PLS TAKE NOTE OF IT AND DO THE COMPLAINCE AS SOON AS POSSIABLE...

WITH REGARDES
NITIN KHABRE

I am Airtel user. there are tower of airtel near my home and it is about 400 meter(air distance).
but we can not get proper signal.
therefore i kindly requested to you please take proper solution for it.
Airtel tower location

vill-chakara
distt-mau (utter pradesh)
mobile no-[protected]

I'm always getting no signal sometimes weak signal of Airtel mobile service at Sinhgad Rd, dhayari phata pune.
Airtel service is poor at Sinhgad Road, Pune. Kindly help us

IN lucknow cantt(near nehru road) area the signal strength of mobile communication signal is very weak. Important communication is severely affected by this failure. You are kindly requested to take immediate action to rectify the problem.

*

Dear Sir
In spite of leaving in NCR I am facing weak signal problem in my area - Sector 6 Vasundhra also facing call drop problem
Kindly solve the problem immediately
D K KHANNA
303, sector 6
Vasundhra, Ghaziabad

Hi,
On 17th of March, 2011 i applied for Airtel Broadband Connection. After waiting for about 10 days i didn't get any update regarding the status of my application. When i called customer care they told me that it's not possible to provide broadband connection in my locality. But by that time they already withdrew the amount of RS. 699 from my account. Now when i am calling them for the refund of my money they are simply ignoring my call.

Request you to please do the needful.
My Airtel Application is 229848.