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Airtel Complaints & Reviews

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Updated: Apr 20, 2026
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S
syash80
from Mumbai, Maharashtra
Mar 17, 2012
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Address: Chickmagalur, Karnataka

complaint against airtel dth

airtel dth customer care people is troubling me alot
i am not getting chandana , udaya varthegalu kannada channels i complained them they told due to some satellite problems its happening and remedy is to change the direction of the receiver and they also told that its free of cost but after lodging complaint one fellow called me and he told that he will change the direction of receiver but i should pay him 200 Rs/-
Its not the matter of money but c care people is telling something this fellow is arguing some thing i am really get troubled from these people
that's why i am planning to lodge complaint against them. pls help me
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    S
    shashimarian
    from Coimbatore, Tamil Nadu
    Mar 16, 2012
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    Address: Gwalior, Madhya Pradesh

    Sir, this is to apprise that Airtel Customer Care is not responsive despite several calls and they even charge for the same. I have tried calling many times but they have not responded but amount has been deducted. The amount that is being charged for Rs. 1 per local call despite per second billing.
    Hi

    I am Sonal Arya from Pune. My mobile No. is [protected]. I feel Airtel is the worst company in telecommunication Industry. I have faced too many problems, one of which is still not resolved. I call to CCE everyday and they just say 'complaint has been forwarded and will get resolve in 24hrs'. My problem is I had recharged for 38rs on 31st Dec 08 and the scheme is local calls airtel to airtel will be 40ps/min and other mobiles 1rs/min. Its being 12 dys I am getting charge for 1rs/min airtel to airtel. I have to call them everyday to ask for refund, I get refund amount but how long I will be getting charged for 1rs/min. I am now realy very fed up and I need to meet the higher athority.

    Please can anyone assist me regarding the above issue I would be very thankful.
    Hi my name is Abhishek, and i have two Airtel nos([protected]; [protected]) both registered under my name (Abhishek S Jadhav) or under my father's name (Suresh K Jadhav). Out of the two nos, the no [protected] is used by my father and it is a prepaid no. I am complaining because my father does not use the phone much but his balance is getting deducted for the incoming messages for some service named "CRICKET NEWS". My father or I never activated the service.
    I always do a recharge of Rs. 205 every month wherein i get the full talk time, but now a days that balance gets over within 2-3 days as i receive around 20 - 30 msgs from the same service every day. Fearing that i switched off my handset but the same thing happens once i switch the mobile on. I am using the other no ([protected]) and i am actually very happy with the services provided by Airtel as this no that i am using does not have any issues. Pls look into the matter at the earliest as i do not know how to switch off these premium services from the handset.
    Hoping you will do the needful at the earliest.
    i am getting charged for past 7 months for roaming, where as before leaving bangalore i confirmed with airtel associate and changed the plan to roaming and she confirmed me that i will not be charged incomming calls. this kind of service is so annoying. i need refund for the entire roming charges.
    would prefer to get a solution regarding my issue
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      S
      srinivas j reddy
      from Bengaluru, Karnataka
      Mar 16, 2012
      Resolved
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      Address: Bangalore, Karnataka

      Dear, sir/madam subject to above airtel broadband often user first took 899 unlimeted plan used for 8months but iwas not able to pay as the bill i was getting around rs 1350,i requested for cancelation but they reinvited for a new plan ie, 649 plan with 20% discount,but still iam getting bill with rs 1030/- per month.iam fed up with airtel people i want to cancel airtel broadband connection immediatly.
      with regards,
      srinivas j (ph- [protected])
      airtel no:[protected].
      Aug 13, 2020
      Complaint marked as Resolved 

      Airtel Broadband — charging more

      i was using airtel broadband connection & i had send a mail to airtel that plz cancel this connection on 17/06/2009 but they doesnt take any action & now they r saying that u will be charge upto 13/07/2009
      plz take an action against them
      charging more why?
      i am using airtel broadband connection sitll dont send any bill last 3-4 month and extra charging and due date charge. And also without information cut my net last month 29-06-09 to[protected] why that is not my problem that is air tel prob why i will pay extra, i dont need dsl i phon for that but not deactivate i never pay for that. airtel services doesnt take any action
      my Account No: 14688413
      plan-749

      plz take an action against them
      WTHELL Ma Internet Speed Is Very Sloww.. 1st Time Happens... Listen I[censored] Dn't Fix My Problem M N't Gonna Pay Your Bill.. I Want Speed Like I receved Before 1 Year... I M Ut 1 Year Old Customer And Now U Give Me A Low Speed...


      Ph. No: [protected]
      Airtel Ladline No: [protected]
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        J
        Joher Burhanpurwala
        from Mumbai, Maharashtra
        Mar 16, 2012
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra

        Re : Account No. 13852639, Bill No.[protected]

        Sub : Bill for non usage of Airtel PC Secure.
        [protected][protected][protected][protected]-

        We refer to our letter dated 18th March, 2011, in which we had clearly mentioned that we are not using your Airtel PC Secure and are receiving Bill for the same.

        Last year we had paid the same for avoiding the disconnection of our internet connection, but again this year the same thing happened.

        We had already lodged complaint on 9/02/2012 Complaint No. 11432664 and on 16/02/2012 Complaint No.11686800 and again on 18/02/2012 No. 11863878 at your Malad Interface Customer Care Dept. , but nothing happened. We were been assured that we will be receiving revised bill for the same, but nothing happened and we received next bill with the same outstanding amount.

        We hereby enclose Deutsche Bank Cheque bearing No. 834047, dated 09/03/2012 for Rs.3,024/- payment for Bill No.[protected] and for Bill No.[protected] under protest to avoid disconnection.

        Kindly treat this at earliest and waive off your Airtel PC Secure amount, failing which we will be compelled to take legal action against you, which please note.

        Joher-[protected]
        [protected]@yahoo.co.in
        Aug 13, 2020
        Complaint marked as Resolved 

        dsl broadband — harrasment humilation

        THESE PEOPLE R ARROGANT RUDE CARE A DIME ABT CUSTMER IF WE GIVE NEGATIVE FEED BACK THEY R THEARTING CUSTMERS RISK TO THEM UN FAMILY THRU SPAM MAILS INFECTING PC WITH VIRUS MALWARE SPYWARE SPYING TOTAL LACK OF PRIVACY BANKAC CRDIT DEBIT CARDS R AT RISK THEY WL CREATE WEB PAGES IN CUSTMER NAME I[censored] CLICK IT WL GO TO PRONO SITE THEY CANT B TRUSTED ON THE WHOLE RUTHLESS i am saving this page bcoz they wl hijack this page this my 3rd attempt

        Broadband Connection — wrong billing

        Dear sir/madam,
        I Raj kishore , resident of Delhi, had subscribed to your Broadband service (Account number :[protected]. In the subscription form i had chosen the unlimited plan of Rs. 649. But after activation Your network get damaged and my net connection not worked for about 15 days but the charges get charged for same. I complaint for this atleast 9 to 10 times but no action is taken regarding this.
        Every time your customer care executive told that the amount of Rs. 194 has been intimate i from our side and you have to pay after deducting this amount from the bill. I am paying the bill from last three months but every time bill is charged with the amount of Rs. 194.

        I made numerous complaints everymonth and the details of the complaints are as follows:
        1. Reference number : 22764528 Dated : 04/8/09
        2. Reference number : 21231620 Dated : 24/06/09
        3. Reference number : 21659152 Dated : 06/07/09

        Broadband dsl — wrong bill

        Dear sir/madam,
        I Raj kishore , resident of Delhi, had subscribed to your Broadband service (Account number :[protected]. In the subscription form i had chosen the unlimited plan of Rs. 649. But after activation Your network get damaged and my net connection not worked for about 15 days but the charges get charged for same. I complaint for this atleast 9 to 10 times but no action is taken regarding this.
        Every time your customer care executive told that the amount of Rs. 194 has been intimate from our side and you have to pay after deducting this amount from the bill. I am paying the bill from last three months but every time bill is charged with the amount of Rs. 194.

        I made numerous complaints everymonth and the details of the complaints are as follows:
        1. Reference number : 22764528 Dated : 04/8/09
        2. Reference number : 21231620 Dated : 24/06/09
        3. Reference number : 21659152 Dated : 06/07/09

        airtel/internet connection — wrong billing

        I have been using airtel internet connection for last 5 years and my average bill comes to be Rs 500-750/-..but my bill of the cycle 26/09/2009 to 25/10/2009 has come Rs 2326/- .whereas my usage was normal..
        i spoke to the customer care and lodged a complaint and also mailed my concern to the zonal officer...but they are saying that i have used so much of internet...they have shown more uasage and frauded me with the wrong bill and they are compelling me to pay the wrong bill...
        i have encountered a lot of inconvenience and mental torcher and i have been cheated by AIRTEL..
        i request the consumer forum to intervene and stop the harrasment which i have been facing...
        I have using the DSL line from Airtel Broadband Services. We have paid 100% amount for 1st Six Months. Before renuation time, I personally went to Airtel HO at SG Hiway and kept the request for the plane migration to 899 / month. Then also they have generated the bill for renuation for further six month for the amount of approximate 7800.00 without any confirmations. They have already changed my plane to 899 / Month and disconnected my line saying that you have not paid the bill amount. I have personnay visited to the HO at S G Hiway for more then 7 time, every time she says that first your wait for the next amended bill from Airtel and make necessary payment. because at present I am disconnected from DSL and I am suffering a lot. I have to search for the other service provider and I have to take an action against Airtel. Please sagest me what action I should take against Airtel?
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          C
          ce_sh28
          from Coimbatore, Tamil Nadu
          Mar 16, 2012
          Resolved
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          Resolved

          Address: Coimbatore, Tamil Nadu

          From: [protected]@hotmail.com
          To: [protected]@airtel.in
          Subject: Complaint
          Date: Wed, 14 Mar 2012 09:13:32 +0530

          Ref: Account No: [protected]

          Dear Sir/ madam

          Good morning

          During November 2011 I have obtained new connection from airtel DTH. At that
          time they the have charged Rs.130/pm for one package I have opted for that
          yesterday i have recharged the same. The Agent told there is no package is
          available for Rs.130/pm. For your package at present we have charged Rs.171/pm
          that is 25% increase.

          This is not good in your side. Please return back my money and also refund the
          set off box amount also.

          At that time of getting connection arrange all attractive things. Once we enter
          into the contract you have charged this type is un digestable.

          In that package they told for two south packages but we did not get the same.

          PLEASE LOOK INTO THIS AND ARRANGE TO DO THE NEEDFUL TO RETAIN ALL CUSTOMERS
          Aug 13, 2020
          Complaint marked as Resolved 
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            R
            rpkeshav
            Mar 16, 2012
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            Address: Chennai, Tamil Nadu

            I have airtel prepaid connection for almost 5 Years. The service is getting bad day by day. Recently i recharged for 1 day GPRS pack and upgraded the pack to monthly pack. Airtel had been deducting the money from my main balance. I don't understand why they reduce money from my main balance when i have an internet pack. When i called them they keep saying our system is down for almost 12 hours. I called them twice. When i called them again i am not able to connect. Hope they had blocked my No. This is a very bad attitude towards customer. I am planning get rid this connection after 5yrs. Thank god we have mobile portability. My no is [protected].
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              S
              sandeep kr singh
              from Noida, Uttar Pradesh
              Mar 16, 2012
              Resolved
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              Resolved

              Address: Ghaziabad, Uttar Pradesh

              Dear Sir,

              I was using my Airtel broadband connection[protected] and while shifting to new address I went to Airtel outlet at Sector- 11, Noida. They said to disconnect Airtel broadband you need to call Customer Care. I called Customer care to disconnect my broadband connection (Ref. No: 1480022 Dated : 16th May 2011, Customer care Exec. Mr. Gaurav), He said you will receive a final settlement bill just pay it. I Paid full and final bill amount received, which was in negative as I used to make payment in advance.

              In mean time I received calls from Various executive to continue connection at new address or to transfer the connection to other friends or neighbors, to which I denied.

              After 2 month (3rd August 2011) started receiving calls from Recovery Agents to settle a bill of Rs. 1800/- which was due. They even denied any calls made to customer care in regards to disconnecting the broadband connection. From then I am continuously receiving threatening calls and harassing calls calls from them.

              Yesterday Again I received a call for payment due of Rs. 3000/-, they said to collect a NOC certificate and settle the issue with a settlement amount of Rs. 800/-, to which I denied as I did not use their services.

              Please suggest what to do. They keep on calling and threatening.

              Regards,
              Sandeep
              Aug 13, 2020
              Complaint marked as Resolved 
              Hi,

              Today Received call from Airtel, they have waved off all the outstanding and said now I will not receive ANY harassing calls from them. The complain id provided by them is :[protected]taken on 19th March 2012).

              Thnx,
              Sandeep Kumar Singh
              Its really disgusting to see that a Guy from Airtel calls me at 12:43 (@[protected]) and confirms me that issue has been resolved and no outstanding on my name. And at 5:11 Pm I received another call from [protected] stating that I have an outstanding of around Rs. 1900/-.

              God Help me from these Airtel :(

              Sandeep
              Thnx


              ----- Forwarded Message -----
              From: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
              To: [protected]@GMAIL.COM
              Sent: Tuesday, 3 April 2012 11:02 AM
              Subject: Regarding Your Airtel Connection:[protected]



              Dear Customer,



              Thank you for writing to Airtel.



              This is with reference to your e-mail, wherein; you complained regarding the monthly invoice being generated for the disconnected connection towards your Airtel connection [protected].



              We regret for the inconvenience caused to you.



              Please be informed that we have processed the waiver of Rs 1498 towards the above mentioned Airtel account.



              Further, the updated outstanding balance on your account is Nil.



              We value your association with us.



              Regards,

              Mohammad Zubair

              Airtel Presence (Airtel Customer Service Team)

              Bharti Airtel Ltd

              [protected]@in.airtel.com



              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.
              I have a number[protected], which is non functional since October 2011.

              I have been informed by the Airtel Guy who sent someone for collection of my impending Bills, and he has confirmed that our connection has been cancelled and there would be NO BILL>

              But since the same month, there have been regular Bills of Rs, . 649.00 which we refuse to pay, and when I call him on his cell phone, he does not pick up, just send a SMS, "IN A MEETING, WILL CALL LATER"

              This is disgusting.

              Yesterday, I called him 102 times, but this @#$%^&*( did not pick up the phone even once.

              His number is[protected], and his landline is[protected].

              Can someone get to this and resolve our issue and cancel our unwanted number(s).

              If this is what Airtel is hiring... Mr. Mittal, your doom's day is very soon!

              A dis-satisfied customer.

              Raj
              [protected]
              Faridabad.
              Dear airtel Team,

              I need your help to find out that guy who called me and used very wrong language. As i had already paid your entire amount. and please send me the NOC i don't want to use your number now.

              Please see the chain mail.

              Regards,
              Kashmir Singh



              --- On Thu, 23/8/12, kashmir singh <[protected]@yahoo.co.in> wrote:


              From: kashmir singh <[protected]@yahoo.co.in>
              Subject: Fw: Re: PHONE NUMBER[protected] [|BAL|Qrc228071215075410248815|]
              To: appellate.[protected]@in.airtel.com, [protected]@airtel.in, [protected]@in.airtel.com
              Date: Thursday, 23 August, 2012, 5:21 PM


              Dear Prateek Kaur,

              I need your help to trace this guy.
              he also use this number[protected], 5.06pm, 23.08.12 and[protected], 5.08pm 23.08.12 pls check and revert to me.


              Regards,
              Kashmir Singh

              --- On Thu, 23/8/12, kashmir singh <[protected]@yahoo.co.in> wrote:


              From: kashmir singh <[protected]@yahoo.co.in>
              Subject: Re: PHONE NUMBER[protected] [|BAL|Qrc228071215075410248815|]
              To: appellate.[protected]@in.airtel.com, [protected]@airtel.in, [protected]@in.airtel.com
              Date: Thursday, 23 August, 2012, 5:15 PM


              Dear Prateek Kaur,

              Some body is calling to me from this number[protected] dated 23.08.2012 time 5.10 p.m. giving me gali( wargal language) and asking me that he is from Airtel.

              This is worst exeprience of mine from airtel.

              Please update it in system and ask your people don't call me again.

              Regards,
              Kashmir Singh

              --- On Thu, 23/8/12, kashmir singh <[protected]@yahoo.co.in> wrote:


              From: kashmir singh <[protected]@yahoo.co.in>
              Subject: Re: PHONE NUMBER[protected] [|BAL|Qrc228071215075410248815|]
              To: appellate.[protected]@in.airtel.com
              Date: Thursday, 23 August, 2012, 1:39 PM


              Dear Prateek Kaur,

              This is to informed you that i had paid Rs. 700 as discussed. Please send me the NOC for the same. So, that i can plan to restart this number.

              Regards,
              Kashmir Singh

              --- On Sat, 28/7/12, appellate.[protected]@in.airtel.com <appellate.[protected]@in.airtel.com> wrote:


              From: appellate.[protected]@in.airtel.com <appellate.[protected]@in.airtel.com>
              Subject: Re: PHONE NUMBER[protected] [|BAL|Qrc228071215075410248815|]
              To: [protected]@yahoo.co.in
              Date: Saturday, 28 July, 2012, 6:16 PM


              Namaste Mr. Singh,







              You wrote in on 28-July-2012 with a question regarding billing adjustment for your airtel fixedline [protected].







              As per our telephonic conversation, we would like to inform that an amount of Rs.561.80/- has been credited to the above mentioned account number against the commitment.







              Therefore, the current outstanding against your account, after deducting the adjustment, is Rs.687.52/-. We would request you to kindly clear the outstanding on priority.







              Further, we would request you to kindly send us written confirmation post clearing the outstanding with complete plan name, so that we can process your request regarding the reactivation.







              Please do write in for any further assistance.







              Please feel free to speak to our call center executive on 121 regarding any query/request and on 198(toll free) for any complaint. You can also email at [protected]@in.airtel.com.







              If it is still unresolved, do get in touch with our Nodal Team with your earlier request or complaint number. You may send an email at nodal.[protected]@in.airtel.com or call at[protected] from 9:30 AM to 6:30 PM; Monday to Friday.







              If you do not receive a satisfactory response from the Nodal Team, you may send an email to the Appellate Authority at appellate.[protected]@in.airtel.com or call at[protected] from 9:30 AM to 6:30 PM Monday to Friday. The Appellate would resolve your concern within 30 working days.










              Warm Regards,
              Prateek Kaur
              Appellate Office
              bharti airtel limited




              Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
              Click here to provide feedback
              https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=8E8EF5 37C9DFE 6 E7595F8 5 4 9 8 2 D7190FD7DD7 B C F7193F2147799F81B6AAFD23553B7D33C45474A&refno=Qrc228071215075410248815



              [protected]Original Message[protected]
              From: [protected]@yahoo.co.in
              To: appellate.[protected]@in.airtel.com
              Cc:
              Sent: 28/07/2012 03:21:37 PM
              Subject: Re: PHONE NUMBER[protected] [|BAL|Qrc226071214074210218918|]

              Prateek ji,

              satsriakal !

              I believe what ever comunication you people have with the client you are
              recording it.You can hear that what wrong commitments are giving by your team
              to the client. If you don't want to resolve it then it upto you. I already send
              you the chain mail which shows all the complaint numbers. I think that the
              client never know that what reference number you people are giving to the
              client and what you are mention in that complain. He never can see it because
              he cann't watch your computer screen that what is your talk with the client and
              what are you mentioning againt in that complaint.

              Thanks to you and to your teams for giving me such kind of harassment.

              Regards,
              Kashmir Singh
              [protected]

              --- On Thu, 26/7/12, appellate.[protected]@in.airtel.com
              wrote:

              From: appellate.[protected]@in.airtel.com
              Subject: Re: PHONE NUMBER[protected] [|BAL|Qrc226071214074210218918|]
              To: [protected]@yahoo.co.in
              Date: Thursday, 26 July, 2012, 5:13 PM

              Namaste Mr. Singh,



              You wrote in on 26-July-2012 with a question regarding billing adjustment for
              your airtel fixedline [protected].



              As per our telephonic conversation, we regret to inform that we are unable to
              find any commitment regarding the billing adjustment. Therefore, we would
              request you to kindly provide us the request number or the written
              confirmation, so that we can resolve your concern at the earliest.



              Please do write in for any further assistance.



              Please feel free to speak to our call center executive on 121 regarding any
              query/request and on 198(toll free) for any complaint. You can also email at
              [protected]@in.airtel.com.



              If it is still unresolved, do get in touch with our Nodal Team with your
              earlier request or complaint number. You may send an email at
              nodal.[protected]@in.airtel.com or call at[protected] from 9:30 AM to 6:30 PM; Monday
              to Friday.



              If you do not receive a satisfactory response from the Nodal Team, you may send
              an email to the Appellate Authority at appellate.[protected]@in.airtel.com or call at
              [protected] from 9:30 AM to 6:30 PM Monday to Friday. The Appellate would
              resolve your concern within 30 working days.






              Warm Regards,
              Prateek Kaur
              Appellate Office
              bharti airtel limited




              Your response will help us to enhance your experience with Airtel. Please click
              on the link below & provide us your valuable feedback on this interaction
              Click here to provide feedback
              https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=48484BB4CDCE
              3059BDC4C4C73253B8DB[protected]A823B6D93D[protected]A48474B4C4C4A4E474FB9DB22&am...
              efno=Qrc226071214074210218918



              [protected]Original Message[protected]
              From: [protected]@yahoo.co.in
              To: appellate.[protected]@in.airtel.com
              Cc:
              Sent: 26/07/2012 02:51:05 PM
              Subject: Re: PHONE NUMBER[protected] [|BAL|Qrc225071214070010201742|]

              Dear Prateek,

              I believe that the amount was waived off and you are writing the same amount
              every time.

              Regards,
              Kashmir singh
              [protected]

              --- On Thu, 26/7/12, appellate.[protected]@in.airtel.com
              wrote:

              From: appellate.[protected]@in.airtel.com
              Subject: Re: PHONE NUMBER[protected] [|BAL|Qrc225071214070010201742|]
              To: [protected]@yahoo.co.in
              Date: Thursday, 26 July, 2012, 2:02 PM

              Namaste Mr. Singh,



              You wrote i

              This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
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                W
                world.suman
                from Mumbai, Maharashtra
                Mar 16, 2012
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                Address: South 24 Parganas, West Bengal

                I am using airtel 3G for last 5 days and suddenly my connection gone. Now I cannot connect to the internet. when I call the customer service of airtel they are telling me to call another number for help and the same story going on. Now they taken a complain and time given 5 days to recover. I don't know why they can't explain the problem and why they ask for long time to recover?
                no network of 3g in my area in solapur
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                  M
                  mini pushkar
                  from Ajmer, Rajasthan
                  Mar 16, 2012
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                  Address: Agra, Uttar Pradesh

                  The complaint is that I had a post paid connection of airtel, no- [protected]. In the later half of 2011, i received a huge bill from airtel. On talking to the customer sevice, I came to know that it was due to heavy internet use. The reason for so was discovered that since i had bought a new mobile, the mobile internet was on and I had no knowledge of it neither did the company bother to inform me about it. Then started the harassment. I got calls from customer service frequently asking me to pay the bill. My take was that since I have a broadband connection at home and office, i didn't have the need to use my mobile internet. I also asked them repetedly to expalin my call and internet usage so that we could arrive at a consensus.Everytime i was promised by the CC executive but it never happened. Each time a new person would call up, with me tiredly explaining the same thing over and over again. I never refused to pay but wanted proper explanation from the company's side. The company sent me a notice in Dec2011. Seeing that my plea was falling on deaf years and harassed very frequently for the payment, I agreed to pay. A collector was sent to my place and i paid rs3500/ as FULL AND FINAL SETTLEMENT. The bill no is 11665 on the bill book of Bharti crescent,1, nelson Mandela Road, Vasant kunj, Phase II,N. Delhi on 24/12/2011. I was told that my SIM would be cancelled and henceforth I would not be troubled. But that was hardly the case, the calls and the notice followed. The company has caused me a lot of harassment and embarrassment as i receive calls in the office too. The executives calling have been repeatedly told that I have done the full settlement, they say they will verify and then someone else gives a call after a few days.
                  The company sent me a notice in Dec2011. Seeing that my plea was falling on deaf years and harassed very frequently for the payment, I agreed to pay.[url=http://www.1buycart.com]cheap China electronics Wholesale[/url] A collector was sent to my place and i paid rs3500/ as FULL AND FINAL SETTLEMENT. The bill no is 11665 on the bill book of Bharti crescent
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                    patelnai
                    from Delhi, Delhi
                    Mar 16, 2012
                    Resolved
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                    Resolved

                    Address: Bhavnagar, Gujarat

                    Dear Sir,

                    I am user of Airtel prepaid service no [protected].

                    I have paid Rs/- 98 through online netbanking pay for my 2G GPRS service on date of 10th March 2012, but service is not acivated and amount has deducted from my SBI bank A/c.

                    I have register the complain on Airtel mail id [protected]@in.airtel.com on 12th March2012 with my SBS bank statement. They have confirmed my that my issue has resolved max by 14th March 2012( in 2days) but still it has not solved.

                    i also have online payment details as following.
                    Receipt no.:[protected]
                    Mobile no: [protected]
                    Traction Referance Number: 7479445
                    Recharge Date and Time : 10-Mar-2012 13:05:45
                    Amount Paid (Rs.): 98.00
                    Payment form: SBI


                    Request you to help.


                    Thanking You,
                    Nainesh Patel
                    [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Airtel India — GPRS SERVICE

                    No response from the customer care and harassing the customer

                    I activated the service to use the Mobile Office (GPRS ) for surfing net using my PC, their is some setting problem due to which i am not able to connect. AS SOON AS I TRY TO CONNECT THE GPRS SERVICE IN MOBILE STOPS. MY PC IS BEING UNABLE TO GET REGISTERED ON NET.
                    i have sirtel prepaid connectio([protected])and i have a airtel mobile office with my connection. when i connect with my laptop it connect only 115kbps speed and download speed is only 1.5 kbps.on my phone also very slow. is it your speed or how can i get full speed connection?
                    I have one prepaid connection [protected]. Airtel offer internet for one week pack Rs. 75. So I connected GPRS on 21.10.2008 at 11.52 PM. (They immediately deducted Rs.75 from my balance).I surf the internet ( Nokia N 70 USB modem) some times through my computer alright for one day. The second day itself, it start giving problem. It was connecting down loading about 100 kb, then no more down load happened, but connecting still on. If disconnecting again connecting the same thing repeating.

                    I complained many times to customer care officer. There is no use. They repeatedly sent mobile office setting. One customer care officer told take your mobile phone to nearest service center. If I connecting dial up connection through BSNL my computer working alright. If I connecting airtel GPRS through my nokia phone, it is not working.

                    There is no doubt about my phone Nokia N70, It is a fresh piece, made in Finland. Before many times I connected airtel GPRS it was working alright, but this time it was not working. I checked my computer settings all are ok.

                    Why the airtel not rectifying my problem, what happened my deducted money if it is not in use.

                    Please note down attitude of customer care from airtel. Here after I will not connect Airtel GPRS.

                    by
                    muthu
                    Pl send me settings GPRS, MMS, WAP settings for sigmatel s90 for Bharti Airtel.

                    Airtel — Amount deducted for the services that i have not activated

                    3 days ago airtel activated some "Viacom" service on my phone without my conformation. They started deducting Re1 per day. When i came to know about this, i called customer care and complained them about this. They said that they can't return the amount that they have deducted. When i told them that the same thing is getting repeated again and again,they cut the call without saying anything.
                    Complain Resolved
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                      R
                      rishi777
                      from Pune, Maharashtra
                      Mar 16, 2012
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                      Address: Pune, Maharashtra

                      Hi,
                      I buyed my Airtel HD dth on 8th March, 2011. From November, the dth set top box started hanged. It was automatically getting switched off.
                      I registered the complaint on 23rd Feb, 2012, where I asked for the replacement of the set top box. The engineer came of some day and just replaced the adapter, without checking the set top box. He also said that they don't have that set top box with them, so he'll replace it on some other day.
                      I payed Rs. 100 to him for his service charge.
                      After that I again raised a case for the same reason on 2nd March, 2012. Again I asked for the replacement of the set top box.
                      The Engineer called me, however, I was not in town so I asked him to come on some other day.
                      When I came in pune, I asked him to come and replace the STB. He came and replaced but started demanding the money for the STB as well as for the service charge.
                      Even paying before, if doesn't solves my problem, then I think I should not pay them again for the service charge, right?
                      Also, if they will delay each time, then they could ask for money each time they come.
                      Please register a case on Airtel DTH service on this.

                      Thanks & Regards,
                      Rishi
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                        K
                        korra sudhakar
                        from Mumbai, Maharashtra
                        Mar 15, 2012
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                        Address: Hyderabad, Andhra Pradesh

                        sir this is my 5 th complint i.dont.use my gprs(internet).but.my.balence dedact.last.time.i.was.weryhearted.ad.i.brek.my.mobil.5230.nokia.so.this.is.last... complint.but.i,am.not.agree.wit.airtel.cc.so.where.is.my.complin.solushan.?.so.s...

                        Airtel — balance ded

                        my number is [protected] (prepaid) sir i have never activate any scheme but airtel is ded charges without my permison when i call customer care they told that your one scheme is activate but i can not understand which scheme is activate so i submit one complain at that time they told me your money is back to you very shortly because it is company fault my 34 rs is ded and i submit my complain on 27 th jan but still they can not give me money back when i call at customer care they always told me in 24 hours or 48 hours u can get money back but still on 14th feb they do not give any money without my permison they activate any scheme and ded money from my mobile
                        MY MOBILE NO [protected], EACH MONTH RS 40/- SUBSCRIPTION AMT
                        WRONGLY DEDUCTED FROM MY BALANCE.PL. NO DEDUCTED RS.40/
                        SUBSCRIPTION AMT FROM MY BALANCE ..IF YOU WILL BE DEDUCTED
                        I HAVE CANCELLED THE AIRTEL MOBILE
                        i have problem from.my airtel.network.so.i cane not make a call to airtel call centar .i dedact.my.balence.many more time dedact.my .balence.so.plece.tack.a.complent.and.salv.my.problem.thank.you.my.name.korra.su...
                        iam sudhakar my number [protected] iam not useg web (gprs). so. my bals dedact....i will given someny complints but no resat.so.plz tak a action.......and no acsucuse.....
                        hello. iam sudhakar...my number.is [protected] ...my number is ...airtel. my balence dedact, in so meny time, , , i have given complent ..so meny time but...no results ... this is last time to .complanit...i have. reselts...adarvais i well go to cort... ...







                        thanks

                        korra.sudhakar...
                        ap.hydrabad...5000079.
                        sir i am sudhakar yhis is my 5th complinti dont usge net (gprs) but i loss my amount balence .so plz tack the actione i am not happy to airtel and cansumar foram
                        my bals dedact my NUMBER IS [protected] AIRTEL plz tack a action
                        sir this is sudhakar my nuber is [protected] to day at4;10 am iam using web sadanli i got a sms i see that sms i dedact balence i have a web balence so plz tack a action thnks
                        as per your ussd last internet usage 0.0000mb for rs.0.00 main bal rs.0.19 i dnt understand why are you not getting my complain seriously what it means that your customer is not important for you Am number is [protected] and ref no RC RCB[protected] .i did not use internet but still my balance continue deducted but there is no respond .so should i need to change my company. reply as soon as posible
                        Dear Sir,

                        Myself Shahbaz Alam Khan, I belong to Mughalarai U.P. My phone number is [protected]. Next yesterday morning, 74 Rupees deducted from my number without any charges as date on 21.oct.2014 &amp;amp; I have not receive any text message regarding the deducted balance .Whether i did not installed any services on my phone. So i requested to you that please return my deducting balance which has been deduct by Airtel company. We hope that my problem will be solve as soon as possible.

                        I am still waiting for your positive response.

                        Thanks &amp;amp; Regard,
                        Shahbaz alam khan
                        Mughalsarai
                        [protected]
                        Dear Sir,

                        Myself Shahbaz Alam Khan, I belong to mughalsarai u.p. I have one complain for airtel communication. my contact number is [protected]. Next yesterday morning, 74 rupees deduct my main account without any subscription or installation. This is serious matter . How can possible that the amount should be deduct without any reason or confirmation ? So i requested to you that please solve my major problem as soon as possible &amp;amp; return my deducting balance.

                        I am still waiting for your positive response.
                        Note : Deducted Date is 20.oct.2014


                        Thanks &amp;amp; Regard,
                        Shahbaz Alam Khan
                        Mughalsarai
                        f[protected]
                        my balance deduct, call center executive tell me, have you use the internet
                        Sir,

                        Myself Ombir Singh Pundir, . I have one
                        complain for airtel communication. my contact number is [protected]. Next
                        yesterday evening, 75 rupees deduct my main account without any
                        subscription or installation. This is serious matter . How can possible
                        that the amount should be deduct without any reason or confirmation ? So
                        i requested to you that please solve my major problem as soon as
                        possible &amp;amp;amp; return my deducting balance.

                        I am still waiting for your positive response.
                        Note : Deducted Date is 30.oct.2014


                        Thanks &amp;amp;amp; Regard,
                        ombir singh pundir
                        Delhi (pitampura)
                        [protected]
                        My name is M.Pavun mobile number is [protected]
                        When I am recharge suddenly balance is zero
                        Balance I want refund that is all
                        SIR,

                        MY MOBILE NO. [protected]. I RECHARGE MY NO. RS.60 DATED 19/5/2015 AND 20/5/2015 MY BALANCE IS NIL
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                          S
                          Sumeet_s
                          Mar 15, 2012
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                          Address: South Delhi, Delhi

                          Dear Airtel,

                          I hope you remember me and would be able to recall our discussions a year back on the poor services by Airtel!

                          Just to site another example, I hd lodged a complaint with your call center on 13th March 2012 at 22:59, ticket #: [protected], which was to be attended on the 14th March 2012 by 10:30m.

                          I called again as a follow up to this complaint and I was informed by yoru agent Vijay Bhargava that your engineer Rakesh had attended the complaint on the 14th March 2012 at 09:16am and he had met my wife......just to inform you, my wife is a working women and leaves the house by 8:00am every morning and I leave fo work around 09:30am or so.....Rakesh had closed the ticket on his own and your call center agent refused to pass the call to the supervisor as I wanted to escalate the matter!

                          Needless to say, I strongly believe that Airtel services are absolutely useless and good for nothing! If this is the treatment metted to an ex-employee (I havd worked with Airtel for 4 years approx). then, don;t know what would be happening to all those innocent people who have been duped by your sales team to sign up for the services and pay a good amount each month to Airtel.

                          Letr me knwo what you would like to say in defending this incident, I would be waiting to hear the story.
                          Regards,
                          Sumeet Sud

                          Bharti Airtel — Charging Bills without providing services on IPTV AND BROADBAND

                          Dear Sirs,
                          I have been complaing regarding non availability of services / the goes dead all of sudden and still the company is claiming payment. FOR WHAT? For not providing services to the consumers.I have been after it from FEB.2011 onwards that system of AIRTEL WENT DEAD , despite of many complaints the company is claiming bills over the phones and without sending hard copy of the bills.
                          Got a call from the call center of the company that problem has been resolved but I have not received any letter or bill stating clarity on the subject of the claimed amount of Rs.9000/=
                          It is therefore again requested to resolve the problem and let me have the response by my corrected email.
                          my landline no.[protected]
                          email: [protected]@yahoo.co.in
                          Dear sir,
                          I repeat my complaint with dumb company like Airtel which has not even cared to respond to my complaints.Very recent complaints was reported on 1st Oct., 2011, wherein it is a claim for not providing services on IPTV and BROADBAND DUE ITS DEAD EXCHANGE.The venue of the complaint is PASCHIM VIHAR and the number is [protected].
                          contact email:[protected]@yahoo.co.in
                          It is requested that esteemed company like AIRTEL should at least have the cortesy to respond to its four year old customer.
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                            D
                            devidas shetty
                            from Chennai, Tamil Nadu
                            Mar 15, 2012
                            Resolved
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                            Resolved

                            Relocate The Remote switch operation

                            Address: Chennai, Tamil Nadu

                            IMMEDIATE Relocate the Remote switch operation operated by Bharti AirTel located on the ground floor at 1/2 siddi vinayagar street,cutting muthuranga salai.T.Nagar chennai-600017.I have sent many letters & had discussions with company operations heads chennai, only with an assurance that it will be relocated soon.as I own a flat on the first floor it has become difficult for me to get a tenant as the switch boards generates heat radiation...
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                            Prof.K.B.Reddy
                            from Dhone, Andhra Pradesh
                            Mar 15, 2012
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            My Airtel broad band connection Number is 43360894. I have not subscribed for PC secure services as we are using Norton 360.
                            Every time it is renewed and an SMS is sent with an instruction that if you want to unsubscribe log in to http://app.airtel.in/pcsecure/ac-----
                            When I log on, there is no option for unsubscribing. On the other hand I am sked to choose this or that etc.
                            This is unfair. Unless it is a part of the package I don't want this service.
                            I don't need this service at a cost of Rs.85/- per month as we are paying for Norton Antivirus 360.
                            Hence it is submitted that I don not want this service with additional cost.
                            K.Bayapu Reddy
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              Faltuid01
                              from New Delhi, Delhi
                              Mar 15, 2012
                              Resolved
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                              Resolved

                              Address: South Delhi, Delhi

                              Hi,

                              I want to lodge a complaint on consumer forum regarding charges deducted from my Airtel prepaid account. My mobile number is [protected]. I was charged 5 Rs everyday for a service "BIG FAT FREE STORE_5", which was never subscribed by me. I was never informed about this deduction or the activation of this service. I was not even aware that what this service was all about.

                              Later on, when I noticed that my balance was quite low, I sent an SMS stating "LAST" to airtel customer care number 121. And, I came to know about the last 5 deductions of 5 Rs per day. I called up 121 and spoke with a Customer care representative, and to my utter dissatisfaction, he was only ready to refund a sum of 10 Rs which I didn't accept. I even spoke with their team leader, however she kept on imposing it on me saying that it was me who activated this service using their WAP. It is a service for loosing weight and I am already a healthy person. I felt very disgusted and cheated.

                              I am an educated person and I am using Internet since a long time now. So, I am aware what I am doing on my phone or PC. I explained this to her but all she could offer me was 10 Rs. only. The sum of 5 Rs daily was being deducted from a long time and now these cheats are offering me 10 rupees refund. I am really sad that a company like Airtel can do this and in such a competitive world where goodwill is a bog word.

                              Sir, I demand a full refund of all the and an assurance cum apology that no such activation of any service will ever happen without my consent.

                              Hoping for a strict action and a positive response.

                              Thanks and Regards,

                              Manish Sharma
                              Cell no: [protected]
                              Munirka
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                K
                                kaushalthakkar
                                from Mumbai, Maharashtra
                                Mar 15, 2012
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                Customer ID - [protected]

                                I had received a cheque of 1000 Rupees from Bharti Telemedia Limited(Cheque No. 005960 A/c No [protected]) from HDFC Bank because Airtel was not able to provide me a connection.
                                However the name on the cheque is misspelled as Kusal Takkar. (Instead of Kaushal Thakkar)

                                I had a word with Mr. Amar Chamelya in the escalation department on 23/02/2012. He had promised that a resolution to this issue would be reached in the next ten days. I had sent this as an email to [protected]@in.airtel.com as a proof. However no updates have been received since then.

                                Kindly send me the cheque with correct name ASAP.

                                Thank You
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  S
                                  suneel89955
                                  from Pune, Maharashtra
                                  Mar 15, 2012
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                                  Address: Delhi

                                  to change the plan
                                  Hai...

                                  I am Suneel Kumar i want to change the plan for the below no

                                  [protected] previously this no corporate plan H32CUG85 but now by mistake i select 199rs non-corporate plan. as of now i want to change the plan to H32CUG150 corporate plan, pls change the plan as per according.

                                  your's faithfully
                                  suneel kumar
                                  employee code[protected]
                                  HI...

                                  THIS IS NITIN RIGHT NOW I AM USEING TALK MORE 150 I WANT TO MIGREAT THIS PLAN WITH CORPORATE 150 SO PLS TAKE NOTE OF IT AND DO THE COMPLAINCE AS SOON AS POSSIABLE...

                                  WITH REGARDES
                                  NITIN KHABRE
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                                    kitchat202
                                    from Mumbai, Maharashtra
                                    Mar 14, 2012
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh

                                    Hi, Am sandeep. We shifted to gacchibowli recently.
                                    here airtel signal is not there. Airtel was giving ads that it is the AP's no.1 network, but where is the signal?
                                    I am not able to egt the signal when am in gachibowli. Airtel you should consider this issue ASAP if not we would change to another network.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    I am Airtel user. there are tower of airtel near my home and it is about 400 meter(air distance).
                                    but we can not get proper signal.
                                    therefore i kindly requested to you please take proper solution for it.
                                    Airtel tower location

                                    vill-chakara
                                    distt-mau (utter pradesh)
                                    mobile no-[protected]
                                    I'm always getting no signal sometimes weak signal of Airtel mobile service at Sinhgad Rd, dhayari phata pune.
                                    Airtel service is poor at Sinhgad Road, Pune. Kindly help us
                                    IN lucknow cantt(near nehru road) area the signal strength of mobile communication signal is very weak. Important communication is severely affected by this failure. You are kindly requested to take immediate action to rectify the problem.
                                    Dear Sir
                                    In spite of leaving in NCR I am facing weak signal problem in my area - Sector 6 Vasundhra also facing call drop problem
                                    Kindly solve the problem immediately
                                    D K KHANNA
                                    303, sector 6
                                    Vasundhra, Ghaziabad
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                                      RANJITHCKANNAN
                                      from Pune, Maharashtra
                                      Mar 14, 2012
                                      Resolved
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                                      Resolved

                                      Address: Thrissur, Kerala

                                      Dear Sir,

                                      I have forwarded this mail two times & there is no reply so kindly help me to get my pf amount.
                                      Already submitted the forms as per hr managers instruction & while i contacted him for the followup he resigned & no details can be retrieved.
                                      I missed the copies of documments & despatch details during my shifting.So kindly help us to clear this issue.

                                      Thanks & Regards,
                                      Ranjith C


                                      [protected] Forwarded message[protected]
                                      From: Ranjith Cheruvillil <[protected]@gmail.com>
                                      Date: Mon, Mar 5, 2012 at 9:34 AM
                                      Subject: Fwd: Regarding my Provident fund Withdravel
                                      To: [protected]@airtel.in


                                      Dear Sir,

                                      Please find the trailing mail.Need confirmation pls help.

                                      Regards,
                                      Ranjith C


                                      [protected] Forwarded message[protected]
                                      From: Ranjith Cheruvillil <[protected]@gmail.com>
                                      Date: Thu, Feb 16, 2012 at 4:13 PM
                                      Subject: Regarding my Provident fund Withdravel
                                      To: [protected]@airtel.in


                                      Dear Sir,

                                      I was an employee of Bharati Airtel Services LTD May 2008 to Aug 2009
                                      with employee code B0054329.
                                      Worked as senior officer in Airtel DTH Cochin Kerala.
                                      I have resigned on Aug 2009 & as per HR manager asked (Mr.Felix was at
                                      that time) I have send the Form 19 & 10C to withdraw my Provident fund
                                      amount but I have lost the courier details.
                                      Till now I did not recieaved any confirmation regarding this & I could
                                      not able to track since my salary info is not with me.
                                      So I kindly requesting you to advice me what I have to do to get the
                                      issue solved.
                                      At least just provide my salary information with the employee id just
                                      mentioned above.

                                      Thanks & Regards,
                                      Ranjith C
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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