Airtel Complaints & Reviews

Following is my first email to Airtel stating the issue. Dated 27/12/11. Read below for reply.

Hi

I am an old, loyal, premium customer of Airtel Services for over 12
years. I have been using all 3 services(Triple play) - DTH, Broadband
and Mobile for sometime now, and all is to my complete satisfaction. I
am moving to a new address which is a newly constructed high rise
building (with...

I am using AirTel from a long time. And Not even once I noticed such bad service. On 16th January, 2012 around 6:15pm all my services were barred. Neither Outgoing nor Incoming Calls worked. I called up 198 from a different number and the asked me to wait for 4hrs as it was a network failure, and it occurred only on a few numbers. I assumed it to be true. Nothing helped. Next day, I called up 198 regarding the same continuing problem. I was...

I have taken broadband connection accnt No:[protected] around 4 months back. I know I much I have used and the time o[censored]sage but airtel people did generate a bill of 22500 presenting heavy usage but the time o[censored]sage that they present is not feasible as that is during day time i.e. during my office hours and early morning when I am sleeping that is between 1 a.m. to 5 a.m. The airtel people have did a scam at their end and want me to pay when...

Dear Airtel,

I am sorry to inform you that, you services are not good.
I am unsatisfied with your unwanted services.

Yesterday(18-January-2012), my mobile balance is Rs38.80, but today(19-January-2012) is Rs2.80, today i received two messages(on Date 19-January-2012 at 09:29:43am), in which you(airtel) confirming that i have activated "HELLO TUNES"
and Rs.30 deducted for Activating "Hello...

I would like to raise the same complaint for my Airtel prepaid phone number bearing [protected]. Inspite of having sufficient balance I am unable to make calls and I am also getting an automated reply as ‘U HAVE INSUFFICIENT BALANCE TO MAKE A CALL and gets disconnected. I have faced a lot of problems because of it, unable to make important calls at most urgent times.

I tried contacting airtel helpline and even that gets disconnected,...

Sir, I have applied for a airtel digital tv (dth) easy recharge sim for business purpose in dec2011 through Himalayan Distributor.They gave me a airtel simcard having no [protected] and mpin also.On 30th dec2011 I paid Rs 1000.00 for stock balance .But they have not paid till 18th jan 2012..They told me that the sim was not configured by airtel .So i am still harassing by the distributor and the customer to whom i am unable to give recharge.As...

AIRTEL WILL FORCEFULLY TRY TO RETAIN CUSTOMERS WHO ARE MOVING FROM AIRTEL TO ANOTHER SERVICE PROVIDER.

THIS IS MY EXPERIENCE.

FOR CHANGING THE SAME NUMBER TO ANOTHER SERVICE PROVIDER A CUSTOMER OF AIRTEL HAS TO SEND SMS TO 1900 WITH MESSAGE "PORT <MOBILE NUMBER>"

AFTER SENDING SMS A CONFIRMATION MESSAGE SHOULD COME REGARDING CHANGE OF NUMBER.

BUT AIRTEL PURPOSEFULLY...

airtel ecs facility is a scam.

here are the traps in it from my experience.

they will purposefully make delay in activating the ecs so that they can charge fine for non payment of bill.

after that if the customer tries to change the service provider, they will forcefully reject the application for changing the same number to another service provider.

i am now in a trap. i cannot...

Sir,
As for my personal reasons, I want to deactivate my airtel 3G postpaid internet service from the month of February .I have already paid 2 bills and the bill generated for the current month(January) would be my last bill paid by me. So please deactivate the service from February.The number given to me is [protected]. Please send your reply to priya.[protected]@gmail.com.





With Thanks,br...

Hi,
I am not able to access internet on my phone from last 2 weeks and there is absolutely no help from Airtel customer helpline. I have called the helpline atleast 15 times, escalated the matter to their supervisor 3-4 times (Rajdeep Sarvaiya) and also their nodal manager once but still the problem persists. Whenever I try to open any website, I get web connection timeout message. Customer service reps have installed the setting 20...

Hello,

My no. is [protected] and daily I get following message:
'You have been renewed for MMS subscription service from Airtel. You have been charged Rs. 2.0'
I have never, ever, subscribed for any MMS service. Whats worse is that I've had these deductions for more than a week now. And the customer care isn't helping nor is the 121 service. This is FRAUD.
Please note that if this issue...

date[protected] my airtel mobile no[protected] in my account rs 40/00 kata gaya hai i use mobile office internet and recharg 98 rsso ihave return my 4ors in my airtel no [protected] my 2nd complant is that i wii recharge rounglely +[protected] rs120/00 iwill complant to airtel this no is not working at time rs120/00 go to airtel account pl returned my rs120/00...

Dear Mr Sunil Mittal ,

This is to bring to your notice the inordinate delay in shifting of the above
mentioned landline phone from A 583 , double story Kalkaji to B 121 basement
kalkaji.

We had first lodged the request for same by phone on 2nd January and by email
on 3rd January for which we received a reply that said that the issue would be
addressed by 5th January¿our reference...

Dear sir, I urgent need my call history[protected] for last 1 year. Please i will be very regard able for you.And one another no.[protected] is last 15 days . So i hope pls you do well for me .

Thank you....

DEAR SERVIDE PROVIDER I HAVE USE YOUR POSTPAID MOBILE CONNECTION . I AM GO TO YOUR GANPATI PLAZA OFFICE FIVE TIME SINCE 11/1/2012 FOR CONVERT MY NUMBER IN PRIPED SERVICE BUT NO RESPONCE FROM YOUR SIDE
THEY PROVIDE ME A NEW PRIPED SIM ON 11/1/2012 BUT THE SIM IS NOT ACTIVE TILL DATE AND OLD POSTPAID SIM IS WORK FOR INCOMING AND OUTGOING CAL. VERY BAD SERVICE IS PROVIDE BY AIRTEL NO ONE CALL ME FOR THIS METTER.
PLS CONCACT IMMEDIATELY...

My airtel no [protected] is activated with the service VIDEO VOGUE_5. I wanted to stop this service. But the customer service no 121 said my mobile no is activated with no such services. Due to this service Rs.5 is being charged everyday. I want to stop this service. Hope airtel syops this service as soon as possiblr......

People are complaining since last one year and nothing has been done till now regarding the fake call from +92 number today i got a missed call from [protected] when i searched on consumer forum found people are getting this kind of call since last 1 year and till now airtel hasn't looked into this.
Please if consumer forum can initiate this from their end, because i had a doubt after my complain airtel is going to look into...

Hi,

I am using airtel connection as my mobile service provider. My cell no.is [protected].
I got two messages in the past few days stating a deduction of Rs.30 both time on service subscription .
( a total of 60Rs as of now)

One message was recieved on 24th Dec,2011 stating, You have been renewed for GSR subscription service from AIRTEL. You have been charged Rs 30". deduction of Rs.30 that...

Cust ID: [protected]
name : nitin chinnannavar
tele no: [protected]

this complaint is against the airtel dth service.... the settop box has lot of issues
every month I re-charge on or before due date...but for some strange reasons, airtel want to disrupt my viewing experience!!!
before 2 weeks from due date to recharge ,I start getting messages which blocks the screen every 5-10 mins,which says my...

I LOST MY AIRTEL SIM BEARING MOBILE NO [protected]. PLEASE BLOCK THE SIM....