Airtel — Balance Deducted

Address:Ghaziabad, Uttar Pradesh

I was in roaming.I was having a balance of Rs 65/- on 29 july. on 30 july it was deducted and made as 0
my 65/- rupees were deducted and there is no response and solution from customer care
i want my money back. my airtel number is [protected]
please help me out,,please i am in roaming . i called customer care 3 times.
please contact me on [protected]
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Sir,

I would like to tell you that yesterday I had Rs.102/- approx and i had 3g data balance 125 mb left. but last night I have no balance that is deducted. And no data balance notification shown. After that when i check my account there is no balance In my account. I am really irritated from last 2 months from Airtel network. This Is strictly asking you to please refund my account balance as soon as possible. My mobile number is [protected].
Rs 50 have been deducted from my prepaid mobile saying that I have downloaded some games.
While I haven't used any GPRS or other thing.
Contacting customer care, they say it will be refunded in a day or two and its been 2 months, and I have got nothing.
During 03/05/09 midnight to 04/05/09 my about 150 rs balance has been deducted from my prepaid and i have no information regarding that i tried customercare 4-5 times but unable to contact them my prepaid no is +91 [protected]
In this month 4 times balance is deducted from my account for SMS11 Plan
i had given a complaint to customer care executive but they are not solved my problem
please help me...

My Mobile NO is -[protected]
Sir,I want my balance back from airtel as one of its Customer Care Executive activated caller tune on my number without asking me because he asked me to talk to him but I denied and he also harassed me mentally by saying some bad words.He named himself Raj,but I don't trust him.Please look into the matter and get my balance refunded. And he also disabled call to customer care from my number.



Priyanka
[protected]
a froad company who detect balance
my complaint against Airtel Bharti Communication. My name is Vazid Mohammed Khan and my number is +91-[protected]. I recharge my Cell no amount of Rs. 98 for using his Broadband Services. My complaint is that Airtel Bharti has deduct my balance of amount 19/- against my Broadband Services Between 26 & 27 feb 2010. I have try to contact many time of customer care executive, but every time i contact with them , they always give me wrong information and they did not transfer my call to his GPRS Help line. I try 5 time.
I have done recharge of 10rs i received balance of 7.07 after that i activated the 3rs/10MB internet pack after the pack activated my whole balance is deducted
My balance was deducted from my phone without using internet services from my mobile. I complained the same to customer care but they are saying that it might be hacked and being used by from someone else. They cant give any update on the same and they are saying that they are not responsible for the same.
Hi

I recharged my phone [protected] (Airtel )last evening for Rs.100. I had a balance of Rs. 87 to morning but i received two messages saying your balance is being deducted as you have applied for daily astrology services. They have deducted Rs.40 when I have not applied for the services. Also my repeated calls to the customer care has fallen on deaf ears as they are only disconnecting the call after connecting again. Kindly help me to get through the customer care and resolve the issue!!

Sneha
hello sir

yesterday, on date(8/11/10), i receive a call and they are asking about recharge of hello tune service on my phone, i have replied no and then also amount of Rs 215/- get deducted from my phone automatically. How can the airtel deduct balance from the phone without customer permission.my complaint reference no.is CHTWC [protected]. When i call customer care, they give arguments and don't response.Please look into matter and credit my account by same amount as soon as possible
My info. is as:

Seema Bansal
([protected])
75rupees was deducted from my main account while I was on roaming,saying you have downloaded a java game,my mobile no is [protected].
airtel of kolkata and howrah and their supervisors are corrupt.
my mobile no is[protected] n i m an engeenering student.
i am using airtel sim since 1 month,the service provider has deducted my balance 4 times,every time when i recharge my mobile and they activate any service.
Recently they activated cricket alerts(IPL). when i complained about this they are saying that u urself has activated the sceme but let me ask them one thing that i have tv in my room specially for IPL then wats the need for me to activate such alerts
i request the concened authorities to take some effective action against such things and my balance should be provided back
thanks to d concerned authorities of airtel for considering my complaint.
my name yogesh jagtap least 3 or 4 days my mobile balance automatic deducted . i have also complain in my mobile 121 customer care but i am not satisfy so i asked my balance return 3 or 4 day . and deductive any other service . your not solve my problem so i portability my sim thank you
my mobile no [protected]
I m user of airtel service provider for almost 9 to 10 years, i m getting messages from AD 543210 and my balance gets reduced immediatly, if i recharge, the maximum balance gets deducted, so i please requist you to do something about it, or else i'l be forced to changn my provider, thanks...
My number is [protected], Prem sutar
MY M.N.[protected] COMPLAINT IS THAT 50 OR 40 RUPEES DEDUCTED PER WEEK FROM MY BALANCE WITHOUT ANY RIGHT REASON.BUT I NOT USEED THIS FACILITIS.I COMPLAINT SO MANY TIMES OUR CUSTOMER CARE SERVICE.BUT NO ANY RESPONCE FROM THIS SIDE.SO PL.SEE OUR PROBLEM AND STOP.
1. First ask about your problem using tollfree 198 number, talk to the customer care executives.
If they resolve your problem, then its ok.

2. Even after 1 or 2 days if your problem is unresolved call them again, and ask them to register your complaint and take the docket number for your complaint.

3. If you are still unsatisfied, contact Airtel Nodal Officer [for your region] which is given below (first try to email and wait for response upto atleast 24 hrs on working days). The contact addresses are provided on Airtel website in Customer Care section.

4. If you are still unsatisfied, contact Airtel Appellate Authority of your region. See the contact details on the website.

Every telecom company should have the contact details of these officers on their website and this process can be applied for any operator. Tell others also to follow the above procedure if they have any complaint against any telecom operator.
http://www.consumergrievance.com/icrpc.org.mobile.htm

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