Airtel Complaints & Reviews

Dear Sirs,
I have a post paid airtel connection[protected] since July 2000 when it was with Sky Cell itself. I never requested an add on card and nor I submitted any application in this regard. But I received a communication recently that some number is allotted to me as an add on card and I was not aware of the same. The charges for that number([protected]) is also added to my mobile number and I have been paying the same for a long time I understand this evening when I went to Sastri Nagar Airtel office in Chennai.
I tried to reach that particular number but it was coming as switched off.
I would like the authorities to look into this matter urgently and reply me writing. Failing to receive a positive reply will force me to take a legal action against Airtel as it is a herculean task to get their customer care number even after 10 times.

from last two days i have receiving no signal from my airtel HD set top box ,i called in sigra varanasi airtel service center at 2.00 pm for it and a representative from varanasi service center sigra came to me on sunday, he told me that ur set top box is not functioning ...and it is under warranty so u will get a new set top box, then he brought to me a old set top box which does not support HD channel and he told me that a new set top box is not in office and it will come in few days from lucknow and then i will install a new one, then he told me that in meanwhile i[censored]r warranty is over you have to pay 750 rs for new box, then i said its not my fault that a box is not in your office its yours. and i will not pay a single penny for that in future because i complained for it within the warranty period. then he said u have to talk to my manager from sigra varanasi service center mob no.[protected],[protected],[protected]. when i talked to that chap he start shouting over and me start abusing me this is the second time i get same problem of misbehaviour from same center , i also registerd a complaint regarding this in past. he abused me so badly and tell me that he will not give me a new set top box without money.
tell me this is my fault that they dont have set top box, and because of their mismanagement if my warranty will over i have to pay money. and what about misbehaviour of the employees this is second time same thing is occuring . i am doctor by profession and because of this misbehaviour i got too much mental trouble this time i will seriously took some legal action

Hi,

I have got a new Airtel broadband connection last month. And I purchased a new Binatone wifi modem from them. From the start itself, the modem was not working. So I tried reaching many airtel communication centers and nobody ever responded. Just for sending me out, they told me everytime that person will come and replace your modem. But nobody had ever came. So please take necessary steps. This is a very new connection...

Mobile. [protected]. Prepaid mobile sim card

I converted into prepaid from post paid about a month back. I am traveling to Singapore and Malaysia. The number is disconnected two days back all of a sudden without any reasons. When I asked my friend to do top up, he informed the number got disconnected. Why they have down all of a sudden. Kindly restore the connections immediately. Regards. N Thiagarajan

Hi i'm Sudhakar
Airtel Digital TV Customer ID:[protected]
i'm using Airtel Digital TV from longtime. They are not providing proper service.Every Time i've to call them more than 5 to 6 time and they answers that they took complain n engineer'll not come. Sometime it takes 15 to 25 minutes to reach their engineers and sometimes they don't come on same day.Every Time i get answer that they have no-one to solve problem, all engineers are busy...

Strict actions should be taken against them.

Hi All,


I gave a request for prepaid to postpaid migration in Airtel. Everyday i use to call and finally it is activated 20 days after.

Now also, The plan which i request is not given, They have activated some other plan without my concern and now they are saying that plan is not available.and go for prepaid after paying the outstanding amt.

Very frustrated, Can any one help on this.

I have using the airtel connection from past three months the airtel executives were unnecessarily charging and giving wrong commitment for the services and raised a huge bill amount which they have collected excess amount from me for the June month. and after getting clear calculation and clarification and sending lot many mails to airtel, they are least bothered to the refundable amount and asking me to pay the additional bill amount for the July month.
And also telling me that they will deduct the security deposit amount from my account and deactivate the services.

I need any of your support and to get back my money at the earliest.


Regards,
Arunkumar
[protected]

Hi Sunil,

This mail to you is the outcome of the frustration, I had with your helpdesk folks (toll free number – [protected]).My phone no is[protected] and 7yr old customer , Even after spending more than 15 days calls personally with the helpdesk folks, the concern remains the same. The helpdesk folks have assured me everyday via interaction that concern has been logged and with in one or two days the connection will be restored; but still not working

My concerns are:

a) Why a false reference number is given without logging a call?
b) Why the false time commitment is done?
c) The most important is that in service industry you should care for your old customers

I am sure, you or your office is in receipt of this mail, will instruct the people concerned to ensure the immediate restoration of services along with setting up the tight process for call logging, monitoring and tracking till closure.

Many thanks in advance.

Regards,
sanjay mendiratta

this complain is regarding 3g my plan has been change without informing me n instant of internet 3g speed. i was getting 10 kbps per second .I have done many time complain on customer care but still i didn't get any clarification. always say we revert you within 24 hours past 2 week ...

[protected] Forwarded message[protected]
From: mith prajapati <[protected]@gmail.com>
Date: Tue, Jul 31, 2012 at 1:23 PM
Subject: Reminder : Best Service Providing to me ( Irritate with your Services and company )
To: [protected]@in.airtel.com, wecare.[protected]@airtel.in, appellate.[protected]@in.airtel.com, [protected]@in.airtel.com


Reminder


On Sat, Jul 28, 2012 at 12:21 PM, mith prajapati <[protected]@gmail.com> wrote:
Dear Sir/Ma'am,


this is my last reminder. and i m not paying bill unless i don't get clarification on this.

Regards

Mitesh Prajapati


[protected] Forwarded message[protected]
From: mith prajapati <[protected]@gmail.com>
Date: Thu, Jul 26, 2012 at 12:05 PM
Subject: Reminder : Best Service Providing to me ( Irritate with your Services and company )
To: [protected]@in.airtel.com, wecare.[protected]@airtelin




[protected] Forwarded message[protected]
From: mith prajapati <[protected]@gmail.com>
Date: Wed, Jul 25, 2012 at 1:17 PM
Subject: Best Service Providing to me
To: [protected]@in.airtel.com, wecare.[protected]@airtel.in



Dear Sir / Ma'am,


This is mitesh prajapati , as i m your existing customer of airtel 3g data card.My datacard number: [protected]I have purchase of data card on month of june month .. I have taken 3g I have purchase of data card on month of june month .
I have taken a 3g plan of rs.950. From first day I was facing lots of issue regarding internet speed. even i had done complaint on airtel customer care and even i had conform about my plan of 3g 950 rental they had replied regarding this internet speed this problem will resolve within 24 hour. this complaint i have done on 18-July-12. still my problem was not resolved. and when i call again on airtel customer care for complain regarding same issue of internet speed on 24-July-12 they had replied this problem will be resolve within 28th July. Again Same ans i have got from your customer care. but on 24-July-12 i have received one sms from your side that you have reached maximum usage limit from now onward it will be charges as per bill plan apply. again i have contact to customer care they replied that my 3g plan has been change in rs.657 rental from 20-July-2012 this plan has been changed without any intimation to me even i said to that executive that transfer this call to your senior person customer care executive he said sir just be on line i'm transferring this call to senior person he kept me on hold of 10 min. after 10 min. executive reply me at present my senior not available on the floor. my senior person will call you but till the time i haven't received any call from your side.
I just want clarification on this matter how can my 3g plan change without any intimation to me. i was already facing internet speed issue instant of resolving issue automatic my plan has been changed without my permission from your side.
this is your best services you all are giving to your customers .Kindly revert me what is a issue as soon as possible otherwise i will not pay this bill unless my problem will resolved.

Regards
MItesh Prajapati

SIR/MAM
I AM SUSHIL AGRAWAL HAVE A AIRTEL PREPAID MOBILE NO-[protected] OF RAJASTHAN CICLE MY COMPLAINT IS AGAINST AIRTEL.I NEVER REQUEST TO COMPANY FOR AUTO RENEWAL FOR SMS PACK BUT COMPANY DEDUCT 85/= IN MY PREPAID MOBILE BALANCE ON 3RD AUG OF AUTO RENEWAL OF SMS PACK.I DONT NEED SMS PACK THEN WHY COMPANY GIVING ME EXTRA BURDEN COMPULSORY PLS TAKE IT SERIOUSLY AND SHOULD BE BANNED SUCH TYPE OF DADAGIRI.THANKS

Dear sir/madam,
I have facing problem to activate Blackberry plan at my mobile [protected], this my new MNP no. earler this no. with Aircel... now I did port with Airtel, but respoce of Airtel is not good , Last four days I want to contact with Airtel customer care , but mobile no .[protected] is not contecting with customer care ,respoce of Airtel people was not good , every time they gave me new saggetion to activate , but all suggetion are not work,
I am send SMS to 121 airtelbb, BIS to 121, but there no respose,
And i am not able to connect with my no. to Airtel CC,

so please solve my problemm , activate blackberry plan

Mr. Sunil Mittal

I have tried pursuing this issue with your esteemed company many times and have even tried to contact the nodal center 3 times but have gotten no response. I hope that your company will keep on ignoring me and I can make the world know how after becoming market leaders you people are taking customers for granted.

This is to inform you that I was conned by some fraud who used the name of your company. This is only possible if someone from within leaked the info that I was looking for a connection. So much for quality experience.

This happened on January 2011, when I wrote this mail.

I reside in sector-51 in noida and airtel has reently started it's broadband services in this area. But i was constantly querying Airtel as I wanted to know when they will start broadband services in this area. I raised an online ticket about the same and was contacted by a guy named NAVAL who claimed to be the representative of Airtel. He came to my house and explained me about all the plans. Since he had in-depth knowledge of the system I trusted him and asked hime to set me up for a connection. He took 4200 rs from me ( 1700 for broadband and rest for iPTV). However after various calls to him and no response , I knew that i was duped. I called up the Airtel centre in sec-50 and they had no knowledge about the person. I called up the Airtel Nodal officer-NCR and somebody contacted me and gave me a ticket number. She also said that i will be sent a list of probable suspects with photographs. But I have received none. I also raised an FIR with noida police but nothing happened.

I gradually lost interest in the case. But i recently learned from newspaper that some guys were captured in Delhi who had duped a no of people with the same methodology. I would like to raise the same issue again with you people and would like to help identify the culprits. I don't know what is the policy of police or airtel about recovering money from the culprits would like to know the possibility of the same.

I am also sendig details about the culprit :
NAVAL, around 5'5-5'7 inches, wheatish, average built. He told me that he stayed near Malviya Nagar in Delhi. The phone nos he used to contact me are [protected] and [protected].

Hi,

I have taken a connection of Airtel DTH for my parents in Chennai. The Consumer number is Consumer NO: [protected]

For the past 15 days, there is no reception - instead it gives an error code: 4.

I have complained to Airtel by email and by phone 5 times already. There is NO reply from them. The problem still continues.

I am going to sue Airtel for pathetic and negligent consumer service.

We had Tata Sky earlier and there were zero complaints - we shifted to Airtel only because Tata Sky does not include any Christian channels.

Do let us know how we can take Airtel to court for billing us each day and not providing the required service to fix the problem.

Stay away from Airtel DTH. Airtel is a company with PATHETIC Consumer service - the term consumer service does not exist in their dictionary.

Thanks
Michael.

Hi,

06 August 2012, at 20:21, i received a call from [protected].
It came to my knowledge that call is from Pakistan. Although i also missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would look into this matter.
Thanks.
Ghanshyam kumar.
Mob : [protected].

kindly refund an amount of Rs.100/- which was recharged through justrecharge.in on 5/8/2012through sbi online but it was failed due to some technical error.

regards
atul verma

The following phone numbers have been calling me for the past three months evry day from the following numbers. I have not subscribed to their network. I am on th DND list. I have complained to my service provider, Vodaphone about these calls but they were not able to do anything.
The calls are automated and these are the numbers.[protected],[protected],[protected], [protected], [protected], [protected].
Is it possible to dstop these calls?

I am a user of air tel dish TV and my customer id is [protected].in July 2012 air tel customer care called me and provide information regarding connection migration they said our engineer will do free visit and do the needful but no one come due to connection migration i am able to watch 30% channels which i have already paid .after that i have called air tel costumer care so many time they register my complaint and said that your problem will resolve with in 1st Aug but till date its not done. Truly very bad service.

hey i am "sonu" harpreet's friend. i just want to convey you that the broadband that was working in phase 11 in #650A was cutted just beacuse of the missunderstanding of the bill payment which was once given by harpreet singh but it was sent twice in one mounth so it was paid by him beacuse he had gone out of country and the exact amount of the bill was around rs 2600 after useage but they sent the bill with the amount of rs 3600 which is unfair soo i want that the exact amount should be sent to clear out the outstanding bill.

Dear Sir,
I registered as for DND service activation in the month of April 2012, airtel confirmed that dnd service will be active within 7 days, but still i'm been harassed by sms of telemarketers. Every time when i receive these non-sense sms, my blood pressure shoots up. Kindly request you to intervene in the matter. Most of the time these sms interrupt my calls and call gets disconnected.
please find below sms i took up with airtel, simply inform me that they have issued show cause to the telemarketers.

I do hope that you would help me to get rid of these non-sense sms.

Thank you very much

with warm regards,
venkadasubbu i. cm, Allahabad Bank, Chennai
[protected]


Dear Sir,

Date of receipt of promotional SMS/Call 23.07.2012

Time of receipt of promotional SMS/Call 02.06.47pm

Brief description of the promotion
AIRTEL 3G HIGH SPEED Data card starts with UNLIMITED Plans & speed on internet 7.2mbps,Broadband and DTH plans also available here contact:[protected]/[protected]


Telemarketer's SMS Sender ID/10-digit phone number[protected]

Thanks & Regards
Venkadasubbu I|Chief Manager IT|Allahabad Bank|Zonal Office|Zonal Information Technology|Centre|Vairam Complex|No.112, Sir Thiyagaraya Road|Chennai - 600017|[protected]|Mobile:[protected]
Notice: The information contained in this e-mail
message and/or attachments to it may contain
confidential or privileged information. If you are
not the intended recipient, any dissemination, use,
review, distribution, printing or copying of the
information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
immediately and permanently delete the message
and any attachments. Thank you
----- Forwarded by Venkadasubbu I/ALLAHABADBANK on 08/04/2012 01:36 PM -----
Venkadasubbu I/ALLAHABADBANK
06/29/2012 10:09 AM

To
[protected]@in.airtel.com
cc
Subject
[protected]Link




Dear Sir,

Date of receipt of promotional SMS/Call 29.06.2012

Time of receipt of promotional SMS/Call 10.04.35am

Brief description of the promotion
By a latest High Speed internet Data card Absolutely free and get a free antivirus worth Rs.900/- for dts pl call [protected]


Telemarketer's SMS Sender ID/10-digit phone number[protected]

Thanks & Regards
Venkadasubbu I|Senior Manager IT|Allahabad Bank|Zonal Office|Zonal Information Technology|Centre|Vairam Complex|No.112, Sir Thiyagaraya Road|Chennai - 600017|[protected]|Mobile:[protected]


[protected]@in.airtel.com
06/28/2012 09:42 PM

To
Venkadasubbu.[protected]@Allahabadbank.in
cc
Subject
Re: [protected] [|BAL|Qrc[protected]|]





Dear Customer,

Ref: Email dated[protected], regarding your concern related to receipt of promotional communication on your airtel mobile number [protected].

Thank you for writing to airtel and providing us the opportunity to assist you.

We regret for any difficulty caused to you.

We would like to inform you that your airtel mobile number has been registered with the National Customer Preference Register (NCPR) on[protected] vide unique reference number S[protected].

We understand that the unwanted promotional communication must have caused you a lot of inconvenience and wish to assure you that airtel works actively to ensure that this kind of communication is disciplined in order to provide greater comfort to all our customers.

In order to initiate an investigation into your complaint, and take appropriate penal action against the erring telemarketer(s), we would require complete details related to the Unsolicited Customer Communication (UCC) received by you within 7 days of receiving it. Please provide us with the following:

Date of receipt of promotional SMS/Call

Time of receipt of promotional SMS/Call

Brief description of the promotion

Telemarketer's SMS Sender ID/10-digit phone number

We hope that we have been able to fulfill your request suitably.

Please do write in for any further assistance.


Yours Sincerely,
Anubrata K
Customer Care
Bharti Airtel Limited


Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
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https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=93F[protecte...⇄ 9709AFB 1 1 4 7 670F[protected]E888C[protected]FF712739DE42061AFD135&refno=Qrc[protected]



[protected]Original Message[protected]
From: Venkadasubbu.[protected]@Allahabadbank.in
To: [protected]@in.airtel.com
Cc:
Sent: 28/06/2012 07:57:53 PM
Subject: [protected]

Dear Sir,

DND Registered customer

details of business message received on date i.e 28.06.2012

one day offer buy Reliance [protected]@Rs.1199/-sped up to 3.1 mbps/min plan
Rs.250/- unlimited Rs.750/- get 4gb pendrive/ipod @mcfee antivirus
[protected]/[protected]

recd @ 07.37:02pm on 28.06.2012

pl. take suitable action on the sender without fail.

Thanks & Regards
Venkadasubbu I|Senior Manager IT|Allahabad Bank|Zonal Office|Zonal Information
Technology|Centre|Vairam Complex|No.112, Sir Thiyagaraya Road|Chennai -
600017|[protected]|Mobile:[protected]
Notice: The information contained in this e-mail
message and/or attachments to it may contain
confidential or privileged information. If you are
not the intended recipient, any dissemination, use,
review, distribution, printing or copying of the
information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
immediately and permanently delete the message
and any attachments. Thank you
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

Notice: The information contained in this e-mail
message and/or attachments to it may contain
confidential or privileged information. If you are
not the intended recipient, any dissemination, use,
review, distribution, printing or copying of the
information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
immediately and permanently delete the message
and any attachments. Thank you
----- Forwarded by Venkadasubbu I/ALLAHABADBANK on 08/04/2012 01:36 PM -----
Venkadasubbu I/ALLAHABADBANK
06/19/2012 07:11 PM

To
[protected]@in.airtel.com
cc
Subject
[protected]




Dear Sir,

I am a DND registered customer, but Business SMS are delivered in my mobile even after making complaints many times.

SMS received on date

[protected]

SMS content

Develop ur business by sms adds 1 lakh - 1800 Rs
Email adds 1Lakh - 1800
Datdbase 1Lakh - 1000 Rs
SMS Software - 1500 Rs
CT - [protected]

[protected]

SMS Content

Oneday Offer buy Relience net connect @Rs.1199/- speed upto 3.1 mpbs unlimited Rs.750/- per month get 4gb pendrive/i[pod player free [protected]/[protected]


Pl. do take suitable steps to stop sending sms to my mobile numbers. failing which I may file a suit against you.

Thanks & Regards
Venkadasubbu I|Senior Manager IT|Allahabad Bank|Zonal Office|Zonal Information Technology|Centre|Vairam Complex|No.112, Sir Thiyagaraya Road|Chennai - 600017|[protected]|Mobile:[protected]
Notice: The information contained in this e-mail
message and/or attachments to it may contain
confidential or privileged information. If you are
not the intended recipient, any dissemination, use,
review, distribution, printing or copying of the
information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
immediately and permanently delete the message
and any attachments. Thank you
----- Forwarded by Venkadasubbu I/ALLAHABADBANK on 08/04/2012 01:36 PM -----
Venkadasubbu I/ALLAHABADBANK
06/28/2012 07:49 PM

To
[protected]@in.airtel.com
cc
Subject
[protected]




Dear Sir,

DND Registered customer

details of business message received on date i.e 28.06.2012

one day offer buy Reliance [protected]@Rs.1199/-sped up to 3.1 mbps/min plan Rs.250/- unlimited Rs.750/- get 4gb pendrive/ipod @mcfee antivirus [protected]/[protected]

recd @ 07.37:02pm on 28.06.2012

pl. take suitable action on the sender without fail.

Thanks & Regards
Venkadasubbu I|Senior Manager IT|Allahabad Bank|Zonal Office|Zonal Information Technology|Centre|Vairam Complex|No.112, Sir Thiyagaraya Road|Chennai - 600017|[protected]|Mobile:[protected]
Notice: The information contained in this e-mail
message and/or attachments to it may contain
confidential or privileged information. If you are
not the intended recipient, any dissemination, use,
review, distribution, printing or copying of the
information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
immediately and permanently delete the message
and any attachments. Thank you
----- Forwarded by Venkadasubbu I/ALLAHABADBANK on 08/04/2012 01:36 PM -----
Venkadasubbu I/ALLAHABADBANK
07/14/2012 04:22 PM

To
[protected]@in.airtel.com
cc
Subject
[protected]





Dear Sir,

Date of receipt of promotional SMS/Call 14.07.2012

Time of receipt of promotional SMS/Call 04.14.03pm

Brief description of the promotion
Free Reliance Data Guard=3month rental free![protected]@[protected]@speed 3.1mbps [protected]@750. free postpaid sim+antivirus+reebok watch/t-shirt/4gb pendrive/memorycard ct-[protected]


Telemarketer's SMS Sender ID/10-digit phone number[protected]

Thanks & Regards
venkadasubbu i
Notice: The information contained in this e-mail
message and/or attachments to it may contain
confidential or privileged information. If you are
not the intended recipient, any dissemination, use,
review, distribution, printing or copying of the
information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
immediately and permanently delete the message
and any attachments. Thank you
----- Forwarded by Venkadasubbu I/ALLAHABADBANK on 08/04/2012 01:36 PM -----
Venkadasubbu I/ALLAHABADBANK
06/29/2012 10:39 AM

To
[protected]@in.airtel.com
cc
Subject
[protected]




Dear Sir,

I am fed-up with such nonsense sms messages, in case airtel fails to stop the same, I have no option but switch off to a other service provider.

Regards,
Venkadasubbu I|Senior Manager IT|Allahabad Bank|Zonal Office|Zonal Information Technology|Centre|Vairam Complex|No.112, Sir Thiyagaraya Road|Chennai - 600017|[protected]|Mobile:[protected]
----- Forwarded by Venkadasubbu I/ALLAHABADBANK on 06/29/2012 10:35 AM -----
Venkadasubbu I/ALLAHABADBANK
06/29/2012 10:09 AM

To
[protected]@in.airtel.com
cc
Subject
[protected]Link




Dear Sir,

Date of receipt of promotional SMS/Call 29.06.2012

Time of receipt of promotional SMS/Call 10.04.35am

Brief description of the promotion
By a latest High Speed internet Data card Absolutely free and get a free antivirus worth Rs.900/- for dts pl call [protected]


Telemarketer's SMS Sender ID/10-digit phone number[protected]

Thanks & Regards
Venkadasubbu I|Senior Manager IT|Allahabad Bank|Zonal Office|Zonal Information Technology|Centre|Vairam Complex|No.112, Sir Thiyagaraya Road|Chennai - 600017|[protected]|Mobile:[protected]


[protected]@in.airtel.com
06/28/2012 09:42 PM

To
Venkadasubbu.[protected]@Allahabadbank.in
cc
Subject
Re: [protected] [|BAL|Qrc[protected]|]





Dear Customer,

Ref: Email dated[protected], regarding your concern related to receipt of promotional communication on your airtel mobile number [protected].

Thank you for writing to airtel and providing us the opportunity to assist you.

We regret for any difficulty caused to you.

We would like to inform you that your airtel mobile number has been registered with the National Customer Preference Register (NCPR) on[protected] vide unique reference number S[protected].

We understand that the unwanted promotional communication must have caused you a lot of inconvenience and wish to assure you that airtel works actively to ensure that this kind of communication is disciplined in order to provide greater comfort to all our customers.

In order to initiate an investigation into your complaint, and take appropriate penal action against the erring telemarketer(s), we would require complete details related to the Unsolicited Customer Communication (UCC) received by you within 7 days of receiving it. Please provide us with the following:

Date of receipt of promotional SMS/Call

Time of receipt of promotional SMS/Call

Brief description of the promotion

Telemarketer's SMS Sender ID/10-digit phone number

We hope that we have been able to fulfill your request suitably.

Please do write in for any further assistance.


Yours Sincerely,
Anubrata K
Customer Care
Bharti Airtel Limited


Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=93F[protecte...⇄ 9709AFB 1 1 4 7 670F[protected]E888C[protected]FF712739DE42061AFD135&refno=Qrc[protected]



[protected]Original Message[protected]
From: Venkadasubbu.[protected]@Allahabadbank.in
To: [protected]@in.airtel.com
Cc:
Sent: 28/06/2012 07:57:53 PM
Subject: [protected]

Dear Sir,

DND Registered customer

details of business message received on date i.e 28.06.2012

one day offer buy Reliance [protected]@Rs.1199/-sped up to 3.1 mbps/min plan
Rs.250/- unlimited Rs.750/- get 4gb pendrive/ipod @mcfee antivirus
[protected]/[protected]

recd @ 07.37:02pm on 28.06.2012

pl. take suitable action on the sender without fail.

Thanks & Regards
Venkadasubbu I|Senior Manager IT|Allahabad Bank|Zonal Office|Zonal Information
Technology|Centre|Vairam Complex|No.112, Sir Thiyagaraya Road|Chennai -
600017|[protected]|Mobile:[protected]
Notice: The information contained in this e-mail
message and/or attachments to it may contain
confidential or privileged information. If you are
not the intended recipient, any dissemination, use,
review, distribution, printing or copying of the
information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
immediately and permanently delete the message
and any attachments. Thank you
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

Notice: The information contained in this e-mail
message and/or attachments to it may contain
confidential or privileged information. If you are
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review, distribution, printing or copying of the
information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
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Notice: The information contained in this e-mail
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----- Forwarded by Venkadasubbu I/ALLAHABADBANK on 08/04/2012 01:36 PM -----
Venkadasubbu I/ALLAHABADBANK
07/27/2012 04:38 PM

To
[protected]@in.airtel.com
cc
Subject
[protected]




Dear Sir,

Date of receipt of promotional SMS/Call 27.07.2012

Time of receipt of promotional SMS/Call 04.33.27pm

Brief description of the promotion
RELIANCE SUPPER FAST [protected]@RS1199/- SPEED3.1.MBPS.MIN [protected]@RS250UNLTDMCAFEE ANTIVIRUS REEBOK WATCH OR MEMORY CARD FREE CT [protected]


Telemarketer's SMS Sender ID/10-digit phone number[protected]

Venkadasubbu I|Chief Manager IT|Allahabad Bank|Zonal Office|Zonal Information Technology|Centre|Vairam Complex|No.112, Sir Thiyagaraya Road|Chennai - 600017|[protected]|Mobile:[protected]
Notice: The information contained in this e-mail
message and/or attachments to it may contain
confidential or privileged information. If you are
not the intended recipient, any dissemination, use,
review, distribution, printing or copying of the
information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
immediately and permanently delete the message
and any attachments. Thank you
----- Forwarded by Venkadasubbu I/ALLAHABADBANK on 08/04/2012 01:36 PM -----
Venkadasubbu I/ALLAHABADBANK
07/28/2012 01:45 PM

To
[protected]@in.airtel.com
cc
Subject
[protected]




Dear Sir,

Date of receipt of promotional SMS/Call 28.07.2012

Time of receipt of promotional SMS/Call 01.33.15pm

Brief description of the promotion
RELIANCE NETCONNECT+ DATA CARD RS1199,UPTO3.1MBPS LTD 250,750 UNLIMITED ANTIVIRUS, LAPTOP BAG/PEN DRIVE/REEBOK WATCH FREE CON:[protected] CLOSES TODAY


Telemarketer's SMS Sender ID/10-digit phone number[protected]

PL TAKE STRINGENT ACTION ON THE TELEMARKETTER INSTEAD OF ISSUING SHOW CAUSE NOTICE. FOR YOUR INFORMATION I A'M GOING TO REPORT THE MATTER TO TELECOM MINISTRY/TRAI

Venkadasubbu I|Chief Manager IT|Allahabad Bank|Zonal Office|Zonal Information Technology|Centre|Vairam Complex|No.112, Sir Thiyagaraya Road|Chennai - 600017|[protected]|Mobile:[protected]
Notice: The information contained in this e-mail
message and/or attachments to it may contain
confidential or privileged information. If you are
not the intended recipient, any dissemination, use,
review, distribution, printing or copying of the
information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
immediately and permanently delete the message
and any attachments. Thank you
Notice: The information contained in this e-mail
message and/or attachments to it may contain
confidential or privileged information. If you are
not the intended recipient, any dissemination, use,
review, distribution, printing or copying of the
information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
immediately and permanently delete the message
and any attachments. Thank you
----- Forwarded by Venkadasubbu I/ALLAHABADBANK on 08/04/2012 01:36 PM -----
Venkadasubbu I/ALLAHABADBANK
07/27/2012 04:43 PM

To
[protected]@in.airtel.com
cc
Subject
Re: [protected] [|BAL|Qrc124071217074910188483|]Link




DEAR Vivek Maaney,

I PLANNED TO SWITCHOVER TO OTHER NETWORK SERVICE PROVIDER DUE TO YOUR COMPANIES FAILURE TO STOP NON-SENSE / BUSINESS SMS TO MY NUMBER(DND CUST).

THIS IS FOR YOUR INFORMATION

REGARDS,
Venkadasubbu I|Chief Manager IT|Allahabad Bank|Zonal Office|Zonal Information Technology|Centre|Vairam Complex|No.112, Sir Thiyagaraya Road|Chennai - 600017|[protected]|Mobile:[protected]


[protected]@in.airtel.com
07/27/2012 04:16 PM

To
Venkadasubbu.[protected]@Allahabadbank.in
cc
Subject
Re: [protected] [|BAL|Qrc124071217074910188483|]





Namaste,

We regret for the delay in responding to your email.

Ref: Email dated[protected], regarding your concern related to receipt of promotional communication on your airtel mobile number [protected].

Thank you for writing to airtel and providing us the opportunity to assist you.

We regret the inconvenience caused to you due to the unwanted promotional communication received on your airtel mobile. Taking note of your concern, we have raised a complaint against the erring telemarketing number / SMS ID vide unique service request number44972696. The team will respond to you through SMS/call by[protected], 03:32 PM to provide you an update on the action taken.

You may log your complaint through any of the following ways as per you convenience:

Through the DND complaints form available at our website http://www.airtel.in/dnd.

Send an email to [protected]@in.airtel.com with the complaint details listed above

Call us at 198 (tollfree, for registering complaints) or 121, our 24-hour Customer Care helpline from your airtel mobile.

SMS ¿COMP TEL NO XXXXXXXXXX (telemarketer¿s phone# or SMS ID), dd/mm/yy (date of receipt of promotion), hh:mm (time of receipt of promotion, in 24-hour format), brief description of the promotion¿ to 1909.

We hope that we have been able to assist you suitably.

Please do write in for any further assistance.



Yours Sincerely,
Vivek Maaney
Customer Care
Bharti Airtel Limited


Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
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https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=7E9EF8 67F80858A8BF01B60AAEB117194F7196580C01C7D9EE3226BA4E62951B7DC2952B2D33359A9ED177...⇄



[protected]Original Message[protected]
From: Venkadasubbu.[protected]@Allahabadbank.in
To: [protected]@in.airtel.com
Cc:
Sent: 24/07/2012 05:27:04 PM
Subject: [protected]

Dear Sir,

Date of receipt of promotional SMS/Call 24.07.2012

Time of receipt of promotional SMS/Call 04.52.16pm

Brief description of the promotion
Garden, Rs.90,000/- only. good investment,ct:[protected]/[protected]
www.kodaiestates.com

Telemarketer's SMS Sender ID/10-digit phone number[protected]

Thanks & Regards

Venkadasubbu I|Chief Manager IT|Allahabad Bank|Zonal Office|Zonal Information
Technology|Centre|Vairam Complex|No.112, Sir Thiyagaraya Road|Chennai -
600017|[protected]|Mobile:[protected]
Notice: The information contained in this e-mail
message and/or attachments to it may contain
confidential or privileged information. If you are
not the intended recipient, any dissemination, use,
review, distribution, printing or copying of the
information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
immediately and permanently delete the message
and any attachments. Thank you
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipi


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Hello sir!

My no is: [protected] is not working fine..


Its not connecting internet in paid or in balance.

Also airtellive.com is not openning.

I have already activated MO via *567*11# but still facing same problem. I have also tried to download FB app via sending FACEBOOK to 54321 then its sending a url: 203.115.112.5/AirtelFB


but not downloading..

Internet is my life thats why i am using airtel but now i am facing this problem..

Plz help me as soon as possible..

Plz reply me on: [protected].