[Resolved]  Airtel Blackberry — Airtel-Blackberry-Prepaid-Activation

Airtel-Prepaid Blacberry Activation.Please do not subscribe any plans at this moment.They are having some server issues and thousands of customers cheated there request for service subscription accepted and they are not able to use services.I will keep this forum updated when this get resolved for me.My 900 bucks gone and waiting for this up and running..cannot use email or blackberry app anything :-(.Nightmare experience w my first blackberry phone..
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Aug 14, 2020
Complaint marked as Resolved 
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Airtel Blackberry — Never subscribed to Airtel Blackberry

blackberry messages - problem, text can be sent but can not be received. My No. is [protected], kindly look into this and rectify, matter most urgent.


Airtel Blackberry — Unlock device issue

i also agree iam facing the same problem o[censored]n locking code after long stories my problem still not... 7070 spoiling the image of airtelblackberry supervisers are running the big show

Airtel Blackberry — TA-BPQ

Recieved an sms 31st March 2009 from TA-BPQ saying you have recieved the cash price of $2500. The numer to be called upon to claim the prize is a UK number. This is bogus just to make money by international dialing and provide details to Telemarketing people.

please take strict actions!

Parag Kulkarni
i received a similar kind of sms today, 20th April 2009
the contents were as below

"You have 1 new bpq voicemail, call [protected]
From: TA_BPQ
4:26pm 20/4/09"

I use to get similar messages through email, claiming me as the winner o[censored]K Lottery, so since then I stay cautious and go Google.

But I feel that Consumers should be protected, who knows how their systems work, but they surely find a passage through the service providers.

A strict action should be taken against those frauds and also the service providers
on 12 th may 2009 a msg frm ta-bpq came which writes the same as the previous comment. so i also agre to take some strict and legal action against such type of crime.

Airtel Blackberry — Blackberry

I ahve purchased a blackberry 8900 from airtel for around INR 23000 on 26th july 09 and its been only 4 months that the silver lining of my phone has has faded without any physical damage or dropping and when i showed it in GK 2 service centre they are not ready to change it in warranty which is a very sad thing after purchasing such an expensive handset please let me know who is the higher authority to be contacted

I am also facing the similar problem My 900 Buks are gone and the services are not yet been activated and i am not getting any satisfied answer from the customer are department they are just reading the scripts that have being given to them and on asking the customer care representative are you satisfied with the answer that you are giving the the response is no so how an the subscriber be satisfied Please Help to get out of this nightmare as there is on to human to hear the complaint it seems that i am talking to robots on the other end of the phone
Here's my contact number MR. Manoj Kumar.
[protected], mumbai.
I am goin through the same problem since 18th of December.. have done everything from my side. Airtel customer care are just useless.
If you really are concerned about your customers then atleast get back to them & answer their questions. this is the 1st ever network i have experienced that seriously has no concerns towards their customers.
Save some funds and make you service better instead of giving it to Shahrukh khan & fooling others.
Airtel Should start the blackberry service ASAP . otherwise airtel will be no where. i am also been trying to activate the blackbery 899 plan on airtel prepaid, but i am not able to do so, i tried to contact the nodal officers number, but you can never contact to that number. they are fooling around people
I Have A Blackberry 9630, i want to activate airtel bb service but it says that it is my handset is not comaptible.
I really need to know what the real problem is.
Why is airtel un able to activate my services?
Same problem here. BB services are not getting activated on my 8520 model. the customer care fellows and to the extent that even their supervisors are incompetent for handling BB issues.

they have a few standard responses to all queries that they cannot handle:

1 - your details have been forwarded to the "technical team" (i'm almost sure that this is a dummy team now)
2 - prepaid server has some issues

Its almost 48 hrs now that i am without BB services

Jerry Varghese
Yes i certainly agree- Airtel Prepaid Blacberry Activation.

Even i am facing similar problem after they deducting Rs.299 from the account from 4th Jan 2010 and the Services are yet not activate till date.

Mob No.[protected].

Just for info all staff of airtel help line or technical assistance make u run from pillar to post without any result.(Indeed worst experiance to choose airtel).
i am agreeing to this as I was asked airtel customer care for mms facility they have asked me to activate blackberry services after activating now also i am not getting mms.. for this i called 121 n they are telling call 12118 then they said call [protected] then again tell call 121... they are now not picking the call of 121 and my call goes to a automatic answering machine and it get disconnected... they are making me fool...

They are cheaters cheaters cheaters..
please dont buy blackberry phones... its useless if this service providers do this type of mischief things... so please dont buy or i[censored] have dont call them n waste the time as this people are cheaters...

Sunjjoy Bhandaari
i am having the same problem with airtel bb on prepaid. its bin 2 months and airtel has been of no help. so disgusted with their service!
harjas sandhu
Airtel is a big chor, their customer care is misleading and they do not respond to the phone/emails. You keep wasting money, time and patience nothing happens.

For last 3 days I have tried getting resolution from all possible resources nothing helps, everytime i get an assurance of 24hrs (which never comes)

Set of jokers sitting out there and airtel claims to be a customer friendly company, so start chatting with them for ever to get your issue resolved...
I am facing the same problem. They could not activate bb service on my prepaid. The tehnical team is as clueless as ever. I remember one lady from technical team suggesting me to chnage to post paid (i have a feeling that Airtel is trying to dissuade the prepaid customer from using bb sevice). But i agree that due to this problem Airtel has lost its brand value for me. I will never use any Airtel service ever and will suggest others not to. I have some amount left on my prepaid number, as soon as that gets over I am going to swithch to vodafone as i alredy have one number from vodafone but i use my iphone on that.
the most appaling of all problem is the clueless support team. i have only one word for airtel 'disgusting' .
I too face this problem and purely AirTel lying to lure money from the customers i guess. Before buying this mobile i am contacting the 121 and to the blackberry department 7070 and inquired.

They said once i use the blackberry phone and send some sms with enough balance the service will be activated.

but after spending Rs.14, 500/- for a blackberry handset and Rs.1000/- for a recharge when i contacted them, they are telling that prepaid blackberry system in failure and they don't know when it will be activated. When i surf i find lot of people are suffering more than 2+ months.

So i feel no fresh activation is taking place and purely when ever some one calls them they are keen on collecting the money i guess.

AirTel be responsible for customers. with our support only you have grown to this heights and main share for u comes from the prepaid department.

Respect us first before looking ur postpaid.

If they had say BB only for postpaid, i would put hold the use of blackberry at the moment i would have gone to some other smartphone or else to a other options. but after spending Rs.1000/- to them if i go for a postpaid i will loose my money .

So who is responsible for the losses ??? Here many people have lost their money. AirTel Part we have a executive here to answer the issue.

Manoj Would you please answer what are you going to do for our losses ??
I am too suffering as i am associated with absolute disgusting telecom provider Airtel...i was using N97 and i changed to blackberry for official purpose...but in vain.
As per their instruction everything was done as per the procedure and now they say that they are facing some problem with the prepaid server and they have no clue whatsoever how much time would they take to resolve the whole issue
Its absurd after deducting the amount from my account they haven't started my blackberry services yet.Further more in their blackberry service department when i asked to put me to some head or a manager, very surprisingly same executives comes on line pretending to be the head...
Its absolute crazy, Bad network, and absolute pathetic responses from customer care...
I suggest not to use this provider at they dont pay a heed to their customer's need..
I would be changing my provider soon..cause with Airtel i can never get my blackberry services started.

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