[Resolved]  Airtel Broadband / 499 Unlimited Plan — no followup

dear sir/madam
my name is MUZAMMIL.A.BAGALKOTI. sir i havent paid my broadband bill because of your office staff they call me regularly and i told them send your bill collector to collect my bill but they always says me that i will send a bill collector but he didnt came to collect the bill and on 27/7/10 they disconnect my broadband they have to inform me that you came and pay the bill that i can do but now the disconnected what a careless service they are providing

R/Sir,

I am Airtel Net user since long & my user ID is 15649882, recently my connection is shifted to 473, B-Sector, Sarvdharm Colony, Kolar Road, Bhopal. The earth work was completed 10 days before and modem was delivered to me on 03/09/10. In this matter it is inform to you that till today my connection could not be started due to technical fault & your technical department is not taking seriously. I had booked several compliant. Kindly look in to the matter personally and instruct concerned to take-up remaining work of installation immediately.

From:
Sanjay-(M)[protected]

hello sir
i am muzammil a bagalkoti from belgaum i am having a link drop from last one month and there is no connectivity in data i am continouesly complenting in the airtel office but the problem is not solved everytime technician came and still i am having same problem i told in office that i will disconnect the connection they says ok u want to disconnect u can they dont want to solve the problem they want to disconnect my connection as i am complanting often is this right.

dear sir/madam
initially i got 512 kbps plan.afterwards i changed my plan to 499 15 days ago. but iam getting only 256 kbps only.i called the customer care but there is no use &no resolution taken.they said engiineers will call you.they havent called till now
when can i receive 512kbps back.
can the authorities look into the problem seriously and make resolution as early as possible.

I am from Belgaum...Our flat is located in tilakwadi which is one of the prominent area of the city, on 2nd floor from where i can see the tower located on the RPD cross...

MY AIRTEL DOUNGLE BROADBAND SO CALLED 3G CONNECTION IS PATHETIC...I HAVE LOGGED SEVERAL COMPLAINTS ABOUT THE CONNECTION BEING NOT AS SAID WHILE I WAS BUYING THIS CONNECTION.

FOR CUSTOMER SERVICE...JUST ONE WORD (DISGUSSTING). WHENEVER I CALL...I JUST GET TO HEAR ONE RESPONSE "THEY ARE FIXING THE ISSUE AND IT WILL BE SORTED WITHIN 2 DAYS".. AFTER ALL TRY I REACH OUT TO NODAL OFFICER AND AMPLETTE OFFICER...THEY ARE SAME AS CUSTOMER SERVICE AGENTS...DONT KNOW HOW THEY REACHED THAT POSITION...

IF ANY HIGH AUTHORITY IS READING MY COMMENT...HOPE U WILL TAKE THIS SERIOUSLY.

REGARDS,
SUDHINDRA MAHULI
[protected]