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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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A
Ajeet Singh Sachan
Jan 11, 2010
Resolved
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Below is the detailed complaint i have regarding Airtel. I am feeling like i am getting to much harassed by Airtel People. Customer Care don;t listen and work. Sales Guy don;t work the way customer want.

~Ajeet S Sachan

This seems to me that I am talking to some wall or something. I am not getting any reply or seeing any action.

Does Airtel works like this? I got much better services in NCR Delhi/Gurgaon.

Here In Bangalore, I am facing so many issues to just get internet connection. I am surprised that None of your Call Center Guy & Sales Guy even understand the customer needs. They work in their own way as that suits them without bothering about customer.

Please take appropriate action against all the responsible person, I have person names & contact number who all are dealing this issue.

Thanks! & Regards!
~Ajeet S Sachan
Contact: [protected]


From: Sachan, Ajeet
Sent: Tuesday, December 29, 2009 9:46 AM
To: '[protected]@bharti.in'
Subject: RE: Regarding Not starting services even after repeated followups but bill is counting day by day.
Importance: High

Dear Airtel Grievances Cell,

Just to add more details regarding complain I send yesterday.

Reference Number for various calls made to Customer Care (We receive different responses from different persons) are:
1. 27868526
2. 27964300
3. 27682593

Change of ownership is still not reflected in many places.
Yesterday again on calling to Customer Care, Only number get activated.
But broadband still need to start and for that Customer care person asks us to pay some 1024/- amount to get it activated.
On asking about details, he denied to provide that.

Requesting you to please take action against Branch In-charge of Bellandur location, Bangalore.

Address over which this phone is present as of now:

“NIRUTHI”, Kristal Tiara Villa No. S-24, Ground Floor,
Belandur Main Road, Near G-Mart.
Ambalipura Village, Bangalore – 560 037

Thanks! & Regards!
~Ajeet S Sachan
Contact: [protected]

From: Sachan, Ajeet
Sent: Monday, December 28, 2009 2:16 PM
To: '[protected]@bharti.in'
Subject: Regarding Not starting services even after repeated followups but bill is counting day by day.

Dear Airtel ( “The Ombudsman”),

I have applied for change in ownership for landline connection (Phone Number – [protected] in my name – Ajeet Singh Sachan) around 20 days back. And also requested for adding additional services (broad-band) with that connection.

We got reply that, once your ownership request would be processed you would be able to change your plan.

Surprisingly My plan has been updated and bill has been started without enabling the service (broad-band). Also adding to surprise we didn’t receive any confirmation call from customer care for appropriate service got installed on given location.

We have made call to Call center various times and every time we received the different response by each one even after providing reference number (REF Number[protected].

Hence my request to you is please acknowledge the complain and take action against those who are responsible for this.

Thanks! & Regards!
~Ajeet S Sachan

Contact: [protected]
Aug 14, 2020
Complaint marked as Resolved 
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    A
    ABG HEAVY INDUSTRIES LIMITED
    from Mumbai, Maharashtra
    Jan 11, 2010
    Resolved
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    We were allotted Fifteen Post Paid CUG connections (AirTel A/c.No.[protected] by Airtel having Mobile No. [protected] To [protected] wef.[protected] and it is in our use. We are making their payments in time against their bills.

    Our complaint is that M/s.Airtel has allotted 3 numbers ([protected], [protected] and [protected]) from the above lot to some of their other customers without our knowledge. Due to this we have lost the sequence numbers of our CUG.

    We sort your help to resolve.

    Regards,
    Samir Sethi
    [protected]
    [protected]
    [protected]
    [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
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      P
      pramodkumar dhananjay lokare
      from Mumbai, Maharashtra
      Jan 10, 2010
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      Sir,

      I have airtel digital TV set top box . But there is a problem from last 4 months that unvisibility of channels like star maza,mi marathi,zoom,9x,star channels,etc.

      I have complainted to customer service numbers, but still action not taken.Hence slill i have not recharged my set top box.

      Thanking you.
      I was away in Europe for a few weeks and coming home I found that most channels are not viewable and the connection is breaking up all the time. I sent the HELP Sms and got a call but could not hear the person who called and when I called back did not pick up. Their call centre tells you to wait but the call drops all the time and so you cannot register your complaint. I eventually got a call from their Customer service after sending an email and they accepted that they are facing connection difficulties but after some improvement the situation is the same again. I am seriously considering changing service providers. Maurice Thomas
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        A
        A S Nair
        from Bhubaneshwar, Odisha
        Jan 10, 2010
        Resolved
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        I had taken a new airtel connection in Orissa in july '09 giving my address and id proof along with self attested photograph.the form was filled and all documents attached by the franchisee in my presence. Now after over 6 months I have come to know from the customer care that my number [protected] has been issued in some other persons name. The greatest problem is that my id and documents has been used to give connection to some other person, which as a matter of fact cannot be confirmed because the customer care is not giving me any details whatsoever about it. I am in a total fix, as i am using a number not with my id and someone else might be using my name for wrong,illegal things. The airtel customer care is not ready to give me details if any connection is being used on my name.
        Aug 14, 2020
        Complaint marked as Resolved 
        i want to get id proof of all airtel prepaid users for kind some information so how can i get it please help me...
        Even I have the same problem as stated above. The number which I had purchased was under my name. for few months the number was not in use & again I started using the number. The number is still in use, but Last year i got to know that the documents attached to the number which i'm using is not mine. so the number is not under my name. Someone else has been using my documents for a different number. How can this happen? I had to face lot of problem becase of this & even now the number is not in my name. IFf anyone can fix this issue from airtel please post the airtel E-mail ID so that i can contact you reagrding the same. This has given me a very bad experiance with airtel.
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          H
          Harpreet kaur
          from Bhopal, Madhya Pradesh
          Jan 10, 2010
          Resolved
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          Respected sir,
          i have got an airtel prepaid sim .Over years there was no problem regarding network or anything..but from few days i am facing network problem not even i am able to contact customer care i.e.at 121..
          i would be very thankful to u i[censored] please provide me the network facility..my number is [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          Respected sir,
          I, Prashant Verma, Managing Director of Shivalik Institute of Management & Technology, Saharanpur, wants to complaint about the network of Airtel. Actually our college campus is new which is statrting from 20 august 2014 and the institute is situated only from 8 Km from the city but in that area airtel network is not available means there is zero network of airtel. As the college is new & about to start from this session, hundreds of student will study in the college and many staff members are also there so in this respect we need a good network coverage as well as internet connection is also required. we have contact to local airtel office many times but they said they are not able to give support so i need you to please look into the matter and kindly resolve it as soon as possible. we will be very thank full to you.
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            M
            MAHESH RAMU
            from Colachel, Tamil Nadu
            Jan 10, 2010
            Resolved
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            dear sir,
            I HAD AN AIREL POST PAID CONNECTION WITH NO. [protected] AND HAVE BEEN USING IT FOR THE LAST 10 YEARS OR SO RECENTLY ON 24 TH OF NOV 2009. I GAVE A REQUEST TO AIRTEL, AT THEIR CUSTOMER CARE CENTER TO CONVERT THE SAME NUMBER TO PRE PAID. AT THE CENTER I WAS REQUESTED TO FILL IN THE NECESSARY FORMS TO COMPLY WITH THEIR RULES.HENCE I HAVE SUBMITTED ALL THE FORMS DULY FILLED WITH THE RELATION SHIP OFFICERS AND PROVIDED MY ELECTION CARD AS PHOTO IDENTY AND ADDRESS PROOF AS IS REQUIRED BY AIRTEL.

            AFTER TWO DAYS I RECEIVED A CALL FROM THE AIRTEL RELATION SHIP OFFICER MR . ROHIL WHOSE TELEPHONE N0. IS [protected] ON MOSQUE ROAD FRASER TOWN BANGALORE WHERE I SUBMIITED THE FORMS, STATING THIAT I HAVE TO PAY THE ENTIRE OUTSTANDING ON MY POST PAID NUMBER [protected] TO WHICH I WENT BACK TO THE OFFICE AN PAID THE ENTIRE DUE OF RS. 1200/-

            TWO DAYS AFTER THIS MY PHONE WENT DEAD WITH OUT ANY INFORMATION FROM AIRTEL
            FROM WHICH I REALISED I MAY HAVE BEEN MIGRATED HENCE I MIGRATED TO A PRE PAID CHARGED MY PHONE AND STARTED USING THE PHONE AS A PRE PAID CUSTOMER WITH THE SAME NO. [protected]
            AFTER ABOUT 4 TO 5 DAYS SUDDENLY MY OUT GOING WAS BARRED. I CALLED THE CUSTOMER CARE OF AIRTEL AND WAS INFORMED THAT I HAD NOT SUBMITTED THE DOCUMENTS.
            IWENT BACK TO THE RELATION SHIP OFFICE, QUESTIONED THEM REGARDING THIS AND RE SUBMITTED THE FORMS THIS TIME MR. SAJID TOOK THE FORMS AND SAID THAT HE WOULD DO THE NEED FUL
            AFTER THIS MY INCOMING WAS RELEASED
            AGAIN ON THE 12 OF DECEMBER BOTH MY IN COMING AND OUT GOING WERE BARRED WITHOUT INFORMATION FROM AIRTEL. ON CALLING CUSTOMER CARE TYEY TOLD ME THAT THE DOCUMENTS WERE NOT RECEIVED.
            I WENT BACK TO THE RELATION SHIP OFFICER MR. WAJID RE SUBMITTED THE DOCUMENTS. WHO CONFIRMED THAT THE FORMS WERE SUBMITTED AND AGAIN RE SUBMITTED THE FORMS WITH THE ELECTION CARD XEROX COPY .HE GAVE ME A STAMPED COUNTER FOIL ON WHICH HE HAS WRITTEN THAT (THIS CUSTOMER HAS SUBMITTED THE DOCUMENTS THREE TIMES).
            ON THE 12 TH OF DEC I CALLED CUSTOMER CARE AND SPOKE TO MR. SHIVAKUMAR SUPERVISOR WHO TOLD ME THAT THAT THEY HAD RECEIVED THE DOCUMENTS AND SENT FOR VERIFICATION. SINCE THE VERICIFICATION DEP'T COULD NOT FIND THE PLACE HENCE IT WAS BARRED. (I ALSO HAVE ANOTHER AIRTEL NO. OF THE SAME ADRESS IN MY WIFES NAME WHICH IS WORKING FINE YOU CAN DRAW YOUR CONCLUSIONS REGARDING VERIFICATION) THIS CONVERSATION WITH MR. SHIVAKUMAR IS RECORDED BY ME AS PROOF TO SHOW THAT AIRTEL HAS RECEIVED THE DOCUMENTS.

            A LITTELE WHILE LATER I CALLED AIRTEL AND ASKED TO SPEAK TO SOME ONE SENIOR WHEN MRS> PRATIMA FLOOR SUPERVISOR COME ONLIN AND SAID THAT i HAD NOT SUBMITTED THE DOCUMENTS
            (I HAVE ALSO RECORDED THIS CONVERSATION)

            BY EVENING MY NUMBER [protected] WAS FINE BOTH IN COMMING AND OUT GOING WERE RELEASED
            SICE THIS WAS STRANGE I CALLED AIRTEL CUSTOMER CARE AND ASKED TO SPEAK TO SOME ONE SENIOR THIS IS WHEN MR. DINESH FLOOR MANAGER CAME ON LINE MY SPECEFIC QUESTION TO HIM WAS HOW MY MOBILE NO. [protected] IS FINE NOW AND THAT I WANT A PERMENANT RESOLUTION
            TO THIS. MR. DINESH TOOK SOME TIME VERIFIED EVERY THING AND TOLD ME THAD THAT THERE HAD BEEN A PROBLEM WITH THE VERIFICATION DEPATMENT AND EVERYTHING HAS BEEN RESOLVED AND I WILL HAVE NO BREAK IN SERVICE FROM AIRTEL IN FUTURE. HE FURTHER TOLD ME THAT AIRTEL APOLIGISES TO ME FOR THE IN CONVENIENCE CAUSED AND WOULD ALSO GO AHEAD AND INVESTIGATE THIS BLUNDER AND TAKE SEVERE ACTION AGAIN THOSE INVOLVED IN INCONVENIENCING ME EVEN TO THE LEVEL OF SUSPENSION IN THE VERIFICATION DEPT.
            HE ALSO SAID THAD HE WOULD CALL ME THE NEXT DAY TO CONFIRM THAT ALL IS WELL(THIS CONVERSITATION IS ALSO RECOREDE BY ME)

            SURELY ON THE 14 HE CALLED ME TO CONFIRM TO ME THAT ALL IS WELL AND I WILL HAVE NO BREAK IN SERVICE IN FUTURE.


            ON THE 5TH OF JAN 2010 WHEN I WENT TO GOA MY MOBILE PHONE STARTED SHOWING SIM NOT REGISTERED

            ON CALLING AIRTEL I GOT THE MESSAGE THAT MY NUMBER IS IN RECYCLE FOR NON SUBMISSION OF DOCUMENTS.

            I WANT MY NO. [protected] BACK


            1. I HAVE SUBMITTED THE DOCUMENTS 3 TIMES RELATION SHIP OFFICE OF AIRTEL IS WITH ME IN THIS THEY HAVE SHOWN ME PROOF THAT THEY HAVE SUBMITTED THE DOCUMENTS. MR. ROHIT AND MR SAJID RELATIONSHIP OFFICERS WILL CONFIRM THIS I HAVE ALSO MADE SAJID SPEAK TO AIRTEL CUSTOMER CARE FROM AIRTEL RELATION SHIP OFFICE IN MY PRESENCE

            2. DISCREPENCIES IN CUSTOMER CARE MR SHIVAKUMER CONFIRMING RECEIPT OF DOCUMENTS AND SENDING SOME ONE FOR VERIFECATION AND MINUTES LATER MSS. PRATIMA SAYING THAT THEY HAVE NOT RECEIVED THE DOCUMENTS

            3. MR. DINESH FLOOR MANAGER OF AIRTEL COUSTOMER CARE CONFIRM THAT ALL ISSUES HAVE BEEN RESOLVED AND THAT I WILL HAVE NO BREAK IN SERVICE AND APOLOGISING ON BEHALF OF AIRTEL.

            4. ON THE 4TH NIGHT MY NO. GOING INTO RECYCLE

            PLEASE GET MY NUMBER BACK.THIS BEING MY BUSINESS NO. AND ALL MY CLIENTS HAVING THIS NO. IT IS OF GREAT INCONVENIENCE TO THEM.

            MY ALTERNATE CONTACT NO. IS [protected]

            REGARDS
            MR. MAHESH RAMU
            Aug 14, 2020
            Complaint marked as Resolved 
            You are not going to get your number back. They did the same thing to me and disabled my two pre-paid numbers one after another within 3 months. These are the biggest crooks with highly inefficient service. I even wrote to Sunil Mittal'e id but that also was responded by one of the call center guys, as usual, without any meaningful response but a mere copy paste. This company is going to be see bad times very soon.
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              J
              jyoti
              from Delhi, Delhi
              Jan 10, 2010
              Resolved
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              Resolved

              plz unsubscribe love tips,love poems and shayari from my no. [protected]. plz unsubscribe as soon as possible.....
              Aug 14, 2020
              Complaint marked as Resolved 
              plz unsubscribe love tips,poem and shayari on my number [protected].plz unsubscribe as soon as possible.
              Sir,
              Pl unsubscribe shayari from my airtel connection mobile no. [protected] and my father-in-law's mobile no. [protected] at the earliest.
              Regards,
              Shailaja Gupta
              plz unsubscribe love tips and shayari on my number [protected] (west bengal AIRTEL).plz unsubscribe as soon as possible. i am trying to call customer care but i can't make the call ( the call was not completed).
              plz unsubscribe love tips on my number [protected] (andhra pradesh AIRTEL).plz unsubscribe as soon as possible. i am trying to call customer care but i can't make the call


              Regards
              sachin
              my aritel prepaid number is +91 [protected]

              please unsubscribe news alerts and dating tips from my mobile as soon as possible


              Thank U

              T.Gowtham.
              please unsubscribe Dating tips on my number [protected]

              thank u

              Regards
              jeya
              plz unsubscribe shayari on my number [protected] (Madhya Pradesh AIRTEL).plz unsubscribe as soon as possible. i am trying to call customer care but i can't make the call ( the call was not completed).

              Regards,
              Anuja
              Please unsubscribe Health tips and Shayari from my airtel number [protected] as soon as possible. Your prompt action will be highly appreciated.

              Best Regards,
              Shesh Narayan Prasad Verma.
              Unsubscribe Love & Shayari tips for my no [protected]...its really annoying ...with out interest you just activated it ...no means to unsubscribe it...I hate airtel services...
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                V
                Vipul Mistry
                Jan 9, 2010
                Resolved
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                Resolved

                My post paid airtel mobile number is [protected]. I work in Cisco Systems Bangalore. I requested to convert my connection from corporate plan to personal plan. I gave them the Sale deed of my purchased flat as address proof. The airtel people read the incorrect address from my sale deed and did address verification on the same wrong address. Of course I was not found at the wrong address and hence they deactivated my connection permanently. I went to the airtel office but they said its my fault that I gave the wrong address proof and they can't do anything.

                The sale deed was made on 1st October 2008 and it says my name with my permanent address (that is in rajasthan) and the currently residing address (the wrong address where I was earlier living at that time and later I moved to the actual present address where I am living now which was written inside the sale deed and not on the front page). The airtel guys doesn't even know how to read a Sale deed and took the current residing address written on my sale deed as my actual address and did address verification. I didn't do anything wrong and still my connection was deactivated and those guys say that its my fault.

                I don't know if giving a complaint here will get me back my connection or not but still its my responsibility to let all people know of the my problems and how stupidly airtel guys work.
                +1 photos
                Aug 14, 2020
                Complaint marked as Resolved 

                AirTel — deactivated my connection

                I am the person suffering coz of airtel’s mistake…. all details are in the e-mail communication

                From: Sunil Kumar
                Subject: Re: REGARDING DE ACTIVATION OF MY CONNECTION : [protected] [|BAL|[protected]|[protected]|]
                To: [protected]@airtelindia.com
                Cc: [protected]@airtelindia.com
                Date: Friday, April 2, 2010, 11:29 AM

                the mail that you have sent is just copy and paste and the content is not been given any importance too.

                forward this to managers and if possible to their managers……..

                why dont you get me another sim with the same amount of currency ?

                its your mistake and you got to take the responsibility………….

                i guess i have to post a comment stating what happend to me and the worst experience with airtel coz of your internal mistake………. it is ongoing process till your terminate useless staff of yours and stop sucking customers money coz of your mistake.

                i dont grow money nor i cheat ppl like you do…………. forward this mail to your managers for having developed worth less rules which are sopiling customer willingness to go for your connection…………………. andk also for having useless staff

                Regards,

                Sunil Kumar

                [protected]
                [protected]

                — On Fri, 4/2/10, [protected]@airtelindia.com wrote:

                From: [protected]@airtelindia.com
                Subject: Re: REGARDING DE ACTIVATION OF MY CONNECTION : [protected] [|BAL|[protected]|[protected]|]
                To: “Sunil Kumar”
                Date: Friday, April 2, 2010, 8:06 AM

                Dear Sunil Kumar,

                Thank you for contacting Airtel.

                According to your email dated on 02/04/2010, regarding your Airtel mobile number [protected].

                We regret the inconvenience caused in this regard.

                We regret to inform you that your number has been permanently disconnected dated on 17/03/2010 due to Negative verification. Further, there is no option to reactivate the number and process the refund for the same.

                For further assistance, mail us at [protected]@airtelindia.com.

                We would be glad to have your feedback on our response. Please click on the below link to provide your feedback.

                We thank you and value your association with Airtel.

                Warm Regards

                Ramya priya p
                Customer Care
                Bharti Airtel Limited

                To leave your feedback on the current interaction, please use the below hyperlink
                Click here to provide Feedback.

                Or, if you cannot click on the above link, please copy the full URL from below and paste the URL in your web browser.
                https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=08 8 E7B8485848A8CF[protected]BFE 2 3 F7795F1147597F1117C9CFC1C&refno=[protected]

                Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.

                ———Original Message———-
                From: Sunil Kumar
                To: [protected]@airtelindia.com
                Cc: [protected]@airtelindia.com
                Sent: 02/04/2010 16:37:25
                Subject: regarding de activation of my connection : [protected]

                Hi,

                My name is sunil and i have got a free airtel simcard on purchase of mobile
                from basaveshwarnagar MobileStore, on 26th of feb 2010 and a currency was also
                added to this number same day.

                I have submitted my DL as address proof and provided the photo, signed in the
                forms, now airtel ppl say that the address is not matching.

                Presently this particular number is cancelled due to address verification
                failed. Now the number is in the name of Krishna murthy or krishna kumar not
                very sure about his name and his address.

                Today I went to airtel outlet regarding the same issue, they said nothing can
                be done and they told me i need to contact the person from where i got the SIM
                card. Then i went to mobile store and got it confirmed that the documents were
                submitted to airtel.

                Now i have no other option and called airtel many times and spoke to :

                1) Sneha

                2) Anusaya

                3) Parthasarathi

                all are flour supervisors, every one are saying that SIM card should be
                purchased only from airtel outlet.

                In this case

                1) why are you selling airtel SIM in retail on foot path, in front of shopping
                malls and other areas…… are they fake ?

                2) if the documents provided at the time of submission is correct and the
                currency is added to my number then how did the documents got manipulated ?

                3) as a customer what else can i do, i have gone to verify why this happened at
                airtel outlet and gone to shop from where i got the airtel sim and spoke to the
                person who accepted the documents and they work for Airtel, called customer
                care many times……

                This is purely your mistake in handling the documents and process that you
                follow is also shows that you want to eat away customers money and there is no
                one to assist.

                They say that they will give 30 days time to submit the documents and they have
                terminated the connection on 17th of march……. all these days i have been
                trying to converse for solution and today they say that “nothing can be
                done”…..

                What happened to my SIM card and the Currency that i put on this
                number………….

                The documents from mobile stores was handed over to Airtel employee
                Santosh([protected]) and here after the to airtel… so non handling of
                documents is happening at your end.

                Its not just my issue at mobile stores but many customers are facing this
                issue. People are showing their dissatisfaction towards the processing and the
                procedure.

                My question is till the time the customers documents are confirmed they will
                not activate it, but after confirmation only they add currency…… when there
                is such a stupid act which took place at your end, why cant you return our
                money……

                now my documents is miss used…… i dont know who is using my documents for
                their number….if it is wrong hands then you are responsible…

                I want my money back and i want the connection too… if not this number, some
                other number will also be fine.

                SIM details :[protected]

                MSISDN : [protected]

                IMSI : [protected]

                PKD Dt : 22/01/10

                I am also user of airtel connection…… i have changed my family member¿s
                numbers from other operators to airtel, saying that this is the best….. but
                now i am shaken and cant believe there is lot of cracks within airtel.

                My details : Sunil Kumar. N

                Ph : [protected]

                I am available till sunday in bangalore.

                awaiting a quick response from you…

                Regards,
                Sunil Kumar

                [protected]
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                  K
                  kalyan banerjee
                  from Mathura, Uttar Pradesh
                  Jan 9, 2010
                  Resolved
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                  Resolved

                  Dear Sir,
                  I am using Airtel prepaid connection with prepaid ISD calling card recharged
                  on[protected] MRP Rs 2200.00 as per terms it is expected to be valid upto[protected]
                  During my stay at Rajasthan from[protected]night) to[protected],I was not provided
                  with any service thro' my caling card.On my return to my home at Chittaranjan (STD
                  Code-0341) West Bengal I could utilise my calling card upto[protected] morning
                  and from evening I am getting strange feed back of taking more time than permitted
                  to enter my account number of calling card each and every time I am trying to utilise
                  my calling card.Since it is important to make international calls I have to call from Airtel prepaid
                  account from the same mobile number (VERIFICATION BY AIRTEL FROM OWN DATABASE IS
                  MOST WELCOME).By the way I am paying more than three times than the rates charged
                  when I call through my calling card and also losing the number of days of my validity
                  .
                  RELEIEF EXPECTED-Immediate functioning of CALLING CARD
                  Proportionate increase of VALIDITY PERIOD
                  MY MOBILE NO -[protected]
                  BALANCE AMOUNT-MORE THAN Rs.1100 IN CALLING CARD
                  PHONE MAKE- NOKIA
                  Hoping for immediate response. Thanking you.
                  KALYAN BANERJEE
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    P
                    preeti mishra
                    from Gurgaon, Haryana
                    Jan 9, 2010
                    Resolved
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                    Resolved

                    I have an airtel landline and i've been receiving calls from no [protected] either this is a saudi arab no or a number on found on this link http://www.consumercomplaints.in/complaints/21932/page/2 some shweta sharma. No one says anything when i pickup although you can hear the person on the other side and then it says your call has been put on hold i've never bothered calling the number back! This is becoming a nuisance now as the frequency of calls have increased in the last month! Please advise!

                    preeti
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      N
                      Nirmallya Pandey
                      from Robertsonpet, Karnataka
                      Jan 9, 2010
                      Resolved
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                      Resolved

                      Sir,

                      It is indeed surprising to note that a company as reputed as Bharti Airtel is presently engaged in cheating its customers by sending false SMS assuring of Internet service, free talk time, various types of promos covering value added services and many other services.

                      On 08/01/2010 I recieved an SMS to recharge my mobile no [protected] with Rs 98 and avail free internet service for one month. I immediately accepted the offer and recharged my mobile with Rs 98. After recharge I got the confirmation from Airtel that my recharge is successfull. But when I tried to avail the service I was not given access to Internet. I contacted Customer Care immediately and got the reply that no such recharge has been done by me. I asked them why did you confirm back that Recharge succesfull. They said they do not have any record in respect of this.

                      Is it not cheating case? Bharti Airtel Customer Care is indeed horrible. Now it is clear that Bharti Airtel has a bunch of hypocrats who take pride as being able to reach anywhere in India & uses SAHARUKH KHAN as their brand ambassador. Bharti Airtel has a well thought out plan that they will make good amount of money by cheating poor villagers in ths manner because they can not go to consumer forum to raise their voice. Now media has to be activated immediately before Bharti Airtel ruin the poor villagers of India.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      the same thing happened today i recharged with rs 98 on my mobile no. [protected] and got the confirmation of recharge but the service was not activated..
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                        N.S.KRISHNA
                        from Mumbai, Maharashtra
                        Jan 9, 2010
                        Resolved
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                        15 rs has been detucted by wrongly claiming that i have selected comedy junction service but i never dialled any cal to opt COMEDY JUNCTION i hav a recieved a msg from 543212 and 15 rs has been detucted . i dont want this comedy junction and you are forcing me to avail this type of services. If no action has been taken by you to stop such practices I have no other alternative except to submit a complaint to TRAI. You should immediately disconnect and credit the deducted amount and appolozise for your wrong practice.My Phone No:[protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          G
                          G.Kameswara rao
                          from Noida, Uttar Pradesh
                          Jan 9, 2010
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                          On 08-01-10 night 23.06 hours rechared my mobile by online prepaid recharge through ICICI Bank.Immediatly amount debited form account but till now it was not done by the company.from the morning i am tring for customer care but no on attending the call.So please book case against the company in falure of services.
                          i also have the same problem. i recharged my airtel prepaid mobile ([protected]) online from pnb net banking. the amount was immediately deducted from my account but i didn't get the balance in my mobile. i've been waiting for 2 hours now. help me as soon as possible.
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                            S
                            SK SINGH
                            from New Delhi, Delhi
                            Jan 9, 2010
                            Resolved
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                            Resolved

                            Myself buy LG LCD TV in August 2009 with free Airtel set top box. In this scheme Airtel promises 6 months free subscription from activation date and date of activation was mid September 2009.But I have sorry to say you that my servises has been suspended from 5th of Jan 2010, however my claim is till end of Feb 2010. So pls kindly activate servises immediately. My Airtel digital TV Customour Id is [protected].
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              R
                              Rajeev Kalra
                              from Gurgaon, Haryana
                              Jan 9, 2010
                              Resolved
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                              Resolved

                              Bharti Cellular Limited
                              Okhla Phase -1
                              New Delhi

                              Sub :- Waiver for the Advance Rental on Mobile No. [protected]

                              Dear Sir,
                              As per above mentioned subject I want to told you that I opt an advance Rental for the two year plan on above said number but after 15 days I call in your customer care centre & request for change this plan into AIRTEL Freedom 249 Plan in which call as per .1 paise per second. & adjust advance rental plan on prorate Basis But on that Your Customer Care Executive refuse that this is not possible. But after a weak I recd a call from your Customer Care Centre & they told that They have changed my plan as per request & Advance Rental Plan has been adjusted on prorate Basis.
                              But when I Recd a Bill from Your Side I shocked to See that Airtel Deptt has not been reverse advance Rental as per Prorate Basis. Then I Call In your customer care but they refuse it.
                              I want to know about that if firstly they refuse that this reversal is not possible then I agree & no phone call made on this matter. But this Plan is changed after then I recd a call from your side then why I bear for that charges

                              If you don’t reversal then I have no any option to make a complaint in Consumer Court

                              Your action in this regards will be highly appreciated.


                              Thanks

                              RAJEEV KALRA
                              D-1070, Dabua Colony
                              Near K.D.Sr. Sec School
                              Faridabad (Haryana)
                              Contact No [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              Airtel — re : rental

                              dear sir,
                              I R.SURESH with airtel mobile no [protected],[protected],[protected],[protected] (total 4 connections) was offered with free rental on plan ra 19 cug 300 but just after few days the post paid plan was converted as ra 19 cug 199 with monthly rental of Rs 199 which i feel is arbitrary and i felt i got cheated . Hence i demand that all the above connections may be cancelled forthwith. any further communications can be done on [protected].

                              thanking you

                              R.SURESH
                              [protected]@gmail.com
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                                K
                                Karthik Srinivas
                                from Delhi, Delhi
                                Jan 8, 2010
                                Resolved
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                                Resolved

                                I am owner of Airtel prepaid connection no [protected]. I have sent lot of messages to 121 & 54321 to unsubscribe to the Jokes package. but still the package is continued & amount is deducted from my account.
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                Airtel — joke pack not getting unsubscribed

                                my no. is [protected]. I have been trying to unsubscibe a joke pack from last 5 months but all in vain. everytime i get lot of reference no., assurances and apologies and sms format for unsubscription but nothing works and on 16th of every month Rs 10 are deducted from my balance. this time i got sms from 64611010 that i have been renewed for SM_103_SMS_SUBDELSMS on airtel IVR. Now the worst part with airtel is there is no option to talk to customer service executive but recorded message ask to sms ur query to 121 and your problem is never solved. has airtel got no money to employ curtomer service executives or they are least concerned about their customers?

                                Airtel Prepaid — jokes not stopped

                                my phone no is [protected], Imhave spoke 50 times with customer care to remove the jokes and stop deducting rupee one daily, but it is still continuing,
                                when will this nonsense stop I think AIRTEL IS A CHEATER AND i SHALL STOP MY INET CONNECTION ALSO AS i PAY 12000/ YEARLY IF THEY DONT TAKE ACTION AND STOP SENDING JOKES, THIS IS WASTING MY TIME AND THEY SHOULD TAKE ACTION AGAINST THEIR OKhLA OFFICE 5432101 SERVICE CENTRE .
                                i AM GOING TO SUE THE COMPANY NOW FOR A LAC FOR WASTING MY TIME, ENERGY AND MONEY.
                                HELLO

                                airtel/prepaid connection — airtel live not working

                                airtel live not activated from last one month.

                                AirTel — Unsubscribing jokes

                                Sir,

                                mu mobile no. is [protected]. Oneday, i started getting some sardarji jokes on my mobile from 543212. and i am being deducted 1 rupee/day, for the same. I have called the customercare, and they are also not responding. Kindly do the needful,

                                regards

                                Praveen Subrahmanian
                                Dear Customer,

                                This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                Regards,

                                Robin K
                                I have 5 Airtel no's for my family. So far this problem occurred in three of my nmbers.

                                I CALL AIRTEL A CHEATING BRAND. if this happens once, then i can agree that it may be technical.
                                What this cheating brand going to get with such activity while brands like DOCOMO, IDEA, BSNL are looking for the benefit of customers.

                                This unauthorised joke activation creates tension, anger and wastes lot of time.

                                BETTER CLOSE THE BRAND 'AIRTEL' if you cannot cope with the technical development. thats far better than creating such problems to the customers.

                                Airtel Prepaid Connections — regarding the prob in my sim card

                                Hello sir
                                my mobile number [protected] and sim number 9539 0 i have been using this number for past one year .The sim which i use is not functioning properly in any sony handsets. As per the advices from your service center i have duplicated my sim trice but still now i didn't find any solution and i there is no appropriate response form your side
                                Please resolve this problem for me at the earliest



                                MUGILAN
                                I am owner of Airtel prepaid connection no [protected]. I have sent lot of messages to 121 & 54321 to unsubscribe to the Jokes package and health messages from 54321819. but still the package is continued & amount is deducted from my account and still message is coming to me.
                                This has subscribe to my mobile no. automatically and not by me.
                                Kindly stop it.
                                This is to unscribe the 1.sec pulse offer form mobile no [protected]...
                                Airtel seems to be having a full time 'Dirty tricks Deparment' working 24/7.
                                They say they have started 'Bikini Alert' or 'Matrimonials' and other assorted rubbish for Rs10 for 10 days and so on. And if I don't wnat I should sms STOP. You reply 'STOP'. They merrily inform you: 'Welcome. The service is started.' You frantically sms 'STOP STOP STOP'. They say they cannot process that. And they start deducting money wuith the regularity of a pendulum clock.
                                Why should the subscriber be asked to 'STOP' an unsolicited service. If he want he can sms 'START"
                                I don't know who runs this company but it is a shame that such a 'big' man should stoop to the level of a streetside pickpocket. And they do it better than any Fagin or the Artful Dodger.
                                It is like stealing candy from a child.
                                But at the end of the day I can't understand why I stayed with Airtel for as long as I did.
                                I have just given them the boot and switched to another service.. And for now 'Aall is well!'
                                Dear Sir,
                                I want to unsubscribe 'jokes' from my airtel prepaid scheme.I have sent the sms to the required number but yet my 'jokes' service is not unsubscribed.Kindly take some action against it.
                                My mobile number is [protected]
                                Thanks
                                Dear Sir,
                                I want to unsubscribe 'jokes' from my airtel prepaid scheme.I have sent the sms to the required number but yet my 'jokes' service is not unsubscribed.Kindly take some action against it.
                                My mobile number is [protected]
                                Dear Sir,

                                I want to unsubscribe "Jokes" from my airtel prepaid scheme. I have sent sms for unsubscribing, but still, i am receiving sms. Please do the needful as soon as possible. My Mobile no - [protected].
                                I am owner of Airtel prepaid connection no [protected]. I have sent lot of messages to 121 & 54321 to unsubscribe to the Jokes package, but still the package is continued & amount is deducted from my account and still message is coming to me.
                                This has subscribe to my mobile no. automatically and not by me.
                                Kindly stop it.I feel very bad of your service.
                                AIRTEL PREPAID MOBILE NO. [protected] IS NOT WORKING
                                PLEASE ACTIVAT AIRTEL PREPAID MOBILE NO. [protected]

                                FROM
                                IMPHAL
                                i am owner of Airtel prepaid connection no [protected]. I have sent lot of messages to 121 & 54321 to unsubscribe to the Jokes package, but still the package is continued & amount is deducted from my account and still message is coming to me.
                                This has subscribe to my mobile no. automatically and not by me.
                                Kindly stop it.I feel very bad of your service.
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                                  M
                                  manchala ashok
                                  from Raia, Goa
                                  Jan 8, 2010
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                                  i dont want news alerts
                                  pl unsubscribe
                                  Hello Sir/Madam

                                  Iam gangadhar and used airtel prepaid sim no:[protected] . these no call rates of Airtel to airtel 30 ps/mn, other mobiles 50ps/mn.last 15 days i accepted one call of special 5 jone rates to your friends. On that time call rates are changed all call rates was 1 rs/mnt. so i was unsubcribed that offer but the rates are not changed.please give the old rate pack.on this no special offers wasn't recharged.so i faced problems, So please give the sollution to above said complaint

                                  customer care no 121 is not supported only 123 is supported.

                                  Thanking you


                                  M.Gangadhar
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                                    B
                                    BHAVANABEN KAMLESHBHAI VALAND
                                    from Ahmedabad, Gujarat
                                    Jan 8, 2010
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                                    i have postpaid connection with the no.[protected] from 5 months.from the begining i have suffered lot.firstly inspite of CUG connection i have chrged for internal calling and till now i have not get any waiver insipte o[censored]r customer care executive,at bharti house ahmedabad, have forward the msg.And there is now matter i have shown in the last two bills that i have not been refunded the activation charges which should be refunded by you per month Rs.100.there is another quary is i have charged Rs.500 for just 44 mints show plz reply me how it all were happen.
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                                      S
                                      S.Nirmala
                                      from Mumbai, Maharashtra
                                      Jan 8, 2010
                                      Resolved
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                                      Resolved

                                      This is to inform that i have lost my Mobile SIM Bearing mobile No [protected] anywhere in train from tambaram to maraimali nagar. But unfortunatly i have not get any chance to Block the same due to that simcard purchased by payment collection executive by submitted his proof. now i could not able to trace the guy where he is. Now i am ready to give a written letter regarding this. Please provide me a solution to get a new sim in my proof. Please help me on this. for further information please contact me in my father's mobile no - [protected].

                                      Thanks
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        K
                                        Kallol Sarbajna
                                        from Palghat, Kerala
                                        Jan 8, 2010
                                        Resolved
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                                        Resolved

                                        Kallol Sarbajna - Mobile No. [protected]
                                        Somnath Chatterjee - Mobile No. [protected]
                                        Pl. confirm that the numbers are in the same name. As we have lost the sims for long time, we require formal closure or termination of the said numbers , pl. provide information for the same.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        i have complained few minutes back regarding Airtel sim lost.

                                        i need a confirmation whether the complaints reaches to the concerns service provider r not.

                                        Prabhu
                                        [protected]@gmail.com
                                        i lost my old no [protected].
                                        I want to get that no please help me..
                                        i lost my old airtel no [protected]

                                        than i am goin to airtel gallery & purchase a new blank card for same no. but still his no. is not activate
                                        it's a totally negligencies for airtel gallery
                                        so pls suggest ne what to do for activation my old no.

                                        Airtel Gallery
                                        Jamner Road
                                        Near Asthabhuja mandir
                                        Bhusawal 425201
                                        Dist- Jalgaon
                                        Maharastra.
                                        my no [protected] (subhash more)
                                        I purchase this simcard before 10 days (12 jan 2012) and now this is not activate
                                        so, Please hepl me to activate this no
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