Airtel Complaints & Reviews

i have lost my mobile bearing airtel number [protected].
could you plz block this number?
and also i need to get the same number back again.
can that possible?

Thanks & Regards,
Suresh Ganta.

MY NAME:-PARMAR VIJAYKUMAR KANUBHAI. AT:-TITHOR TA:-PADRA ,DIST:-VADODARA ,PIN:391450 ,MOB:-[protected]

DEAR RESPECTED SIR,
SIR MENE VRITI INFO-COM PRIVATE LIMITED DELHI. COMPNEY SE AIRTEL DTH ONLINE PARCHASE KIYA THA. (07/07/11) I PAID MONEY FOR THIS TRANS.-1590 RS. DELEVERY AND INSTLATION WAS DONE BUT ACTIVATION IS PANDING. I REQUESTED TO COMPNEY MANY TIMES BUT ACTIVATION NOT DONE BY VRITI INFO-COM COMPNEY.I BUY PRODUCT ON DATE -07/07/2011 . I PAID MONEY TO VRITI INFO-COM TO HIS SBI ACC.NO.[protected]. ON DATE:-07/07/2011

VRTTI INFO-COM PRIVATE .LTD- CONTECT NO.:[protected]/[protected]

I have a number [protected] taken from airtel. I have charged the said number with Rs.222/- full talk time on 4th Feb, 2011. But I did not use this number at all. On 14th May, 2011 when I wanted to make a call , I got a msg saying that you have low balance and recharge. I made a local call for approx. 2 mints. Then came the surprising message saying that your balance is 20Ps. When contacted the customer care they blocked my number so that I cannot call them. From May onwards I am contacting airtel Nodal officers and Appelate through email . Everytime they will sent reply saying that they are resolving the issue and thanks for the patience. On 14th May, I charged my cell again. Again they started playing. Some calls will come to the cell and if you take it they are deducting money. I got such a call and attended. when I heard the recorded voice I disconnected. Suddenly I got a msg saying that 'Thanks for registering to Pakru Contest. Rs.15/- is deducted from you. I got completely mad. Already they had taken Rs.222/-. since my number is blocked by the customer CARE I called them through the dealer. And when I contacted for my Rs.222/- they replied to me that they are crediting my Rs.10/- for the pakru contest. After so many correspondence on 5th July, they credited me Rs.100/-

The funny thing is that I am asking them for what you have deducted this amount and there is no answer. Still they did not give me back Rs.122/-. No body knows for what they are harassing the customers in this way.

Everyone be careful with AIRTEL. Check the balance and keep always.

Saraswathy das

This is in regards to Complaint number[protected] .
I received a bill with an extra amount of--Rs.384 for the month of June, 2011.
I called customer care on 8/07/2011and informed about the issue, they said that this was due to "SPEED ON DEMAND" , but we had never opted for this and hence a complaint was logged on the same date, Complaint number[protected].
They informed that the extra amount will be waved out by 14/07/2011,and someone from the Escalation team would call and inform us the same so tha we could pay the bill for the month. No one bothered to contact till 15/07/2011 ,so i called again on 15/07/2011, they could not find the status of the ticket as the system was down.,they said to call after 2 hours, after 2hours i called back they said to call after 24 hours and the is continued till 22/07/2011.
On 23/07/20011 i finally got transferred to an escalation manager(Nayaz Pasha) and was informed that the case is closed mentioning that the amount 384 cannot be waved out from the bill.
AT THE END OF THE DAY I SPENT EXTRA Rs.400 FOR GETTING THE REFUND OH Rs.384, TO TALK TO THE ESCALATION MANAGER, AS I AM NOT USING AN AIR TEL NUMBER AND STILL THE AMOUNT HAS NOT BEEN WAVED OUT BECAUSE OF AIR TEL IRRESPONSIBILITY .

Contact number--[protected]/ [protected]
Email address--rakesh.[protected]@wipro.com

Dear Sir,

I bought the airtel digital tv connection on 23rd July 2011.
The service engineer installed the connection (on 24th July) in the afternoon(1 pm) and assured the connection be activated within an hour. Till now the activation process is not done properly and we are not able to watch anything.

We contacted the dealer and they said that the activation has been already done and provided me with the cusomer id([protected]). We did not receive any SMS mentioning the customer id yet .
We contacted the customer care but they said they cannot do anything and asked us to contact the dealer again.
We are very disappointed about the kind of service been provided.
Please help us get the problem solved at the earliest.

STB ID: [protected]
VIEW CARD NO. [protected]
BHARTI SERIAL NO: CPE000030HU[protected]
CRF SERIAL NO: 2322967
Customer ID: [protected]
Mobile no:[protected]
Package: South Value
Amount: Rs 2490

Regards,
Jeanraj C S

sir i have received mms but it not retrieves many times. i have chaked mms and internet setting everything is right. i have complained in custmer care but still not working. i opened link and provide or fill mobile no. and password but it not show mms plzzz help me my mobile no. is [protected],mohit verma sardar shahar, i have received this link-
http://125.21.241.88/mms number from i have received mms is-
[protected] and pass is- paswod cugquiac
plzzzzz help me sir...MOHIT VERMA

m a old cstmr of AIRTEL...i lve in jsr bt nw m studin in pune n in bth d places m usin AIRTEL service bcoz i feel it bst...bt these days m gettin lots of trouble n harashment frm ur network...unnecisarilly my bal has been deducted...my no is [protected]...m usin a blackberry set 2 days earlier also i hv cmplained bcoz of deduction of my bal...i was chrgd 0.30paise in evry 5 mins for browsin hw cn i browse frm blackberry...as u ppl knw dat blackberry hs its own net pck i.e. BBM (BLACKBERRY MESSANGER) bt my dat prob was solved n i gt my bal back whch was a sum of rs 15... bt today on 23rd july arnd 6;15 p.m a sum of rs 50 was deducted frm my main bal fr dwnloadin sme game...whch i hv nt done...plzzzz look into d matter n credit bck my amt...plzzzz ths unneccisarry deduction of bal is harassing ur coustomer n givin a VRY BAD NAME to ur netwrk AIRTEL.......plzz look into d matter...

Hi,

I would like to bring to your kind notice that Internet is not working properly on my mobile in Mahindra World City area. I have complained about it on your customer care thrice but have never got any satisfactory resolution. Please note this problem is not faced only by me but by all other friends of mine who are using Air Tel . The consequence of which was my friends have applied for mobile number portability and i am also thinking about the same if my complain is not resolved as per my satisfaction.

Thanks,
Siddharth Agarwal
Infosys Technologies Limited,
Mahindra City,Chennai

Sir/mam
I have shifted to Hassan in September 2010.

Before leaving Hyderabad, I paid my pending broad band bill online on Sep 5 or Sep 6 of 2010. (I have continuously paid my bills online , either on same day bill uploaded or next day itself. And there is no defaults at all)

Then I informed airtel officials to get back the instrument as I surrendered the connection. But even after 15 days their staff could not come and take back the instrument. As I had to join my office , I had no other option but to take the instrument and leave, which i did. After that I have been receiving phone calls, mobile messages about non-payment of my bills. But as there is no mistake on my part (after paying last bill online, I also informed AIRTEL to take back instrument), still airtel harassing me about this.

I have even given my present address to take back their instrument still with me.

I have updated my present mobile number also with airtel, but they contact me on my roaming number for past 8 months, causing me huge monetary loss and mental tension during working hours . I also asked telecallers to check my bill payment history, and verify my complaint with them for surrender of connection in their recordings (because all calls they make to or receive from cunsumers are recorded for their internal training purposes).

But all requests are of no use. They keep calling,disturbing,harassing as always.

Request advise and solution .

Thanks & Regards
Anil Kumar S
No.366,
B.M.Road
HASSAN-573201
Karnataka , INDIA.

+[protected]

Dear Airtel,

This was the complaint which was pending from April & I have not got yet my balance & the balance is still deducting. Below listed was the pending complaint from April 2011


"The problem of charges deduction on sms live has again came to my no. [protected]. After installing SMS Live from Airtel(which is free from your side & Affle side i.e. developer of SMS2 & SMS Live), I have to get my Airtel live service activated but as you are aware again that issue has come up. SMS2 gets sync with your Airtel server & charges gets deducted & this time I have lost my Rs 400. My balance have gone below 0 & it’s now -4.72.

I don’t understand why you have allowed Airtel live to use as a apn for SMS live & sms2."



Latest Complaint :-


From past April till now the charges was continuously being deducted sometimes it was Rs 0.30, 0.90, 1.20 & sometimes the charges being deducted in large amounts like Rs 5, 10, 19, 26, 29.22, 35, & so on..& out of this Recently I have recharged my no yesterday night i.e 22/7/2011 at 10:00 pm & till now my balance is just now Rs 21 without any call being made, Rs 21 deducted just after SMS2.0 sync to the server. Yesterday charges got deducted after SMS2.0 sync done with their server & again in afternoon after the SMS2.0 sync with the server the charges again got deducted.

Now I want my whole amount back i.e. Rs 400(April complaint)+ Rs 500 (from April starting i.e from 2nd April till 23July)

Now, I want my money back as soon as possible.

Sir,

i purchased airtel sim card from ISBT, Dehradun on 19th July 2011, and submitted my college I-Card as an Address Proof for getting d sim

2 days later i was informed by the shopkeeper Mr. Riaz that my documents have returned.. and could not be processed with d document i hv provided


The college id that i have provided is a SAP id card.. that has my fingerprint registration in the college.. (University of Petroleum and Energy Studies, Bidholi, Dehradun)


as i have come from mumbai for my MBA degree.. and that i needed a local sim number.. i bought the airtel no ([protected])

i do not have my original voters id or my passport, but i have the scanned copy of my passport i[censored] can accept it.. i ll mail d scanned copy to u in d next mail. after your reply..


plz make sure that my airtel no. activation is not revoked..

kindly do d needful and let me know what i can do to keep my no. active

Sir,Madam
I am Ashutosh Tiwary. I paid Rs.1000/- for my broadband connection 9 days back. I still didn't received any call back or assurance from their side. I tried to call them but either don't pick up the call of hung up call. Before taking the money they told they will give the connection within 24hrs. Sir its very much urgent to get the connection for me. I hope consumer forum will take this matter seriously because this Airtel contractor are doing what ever they want and we can not do anything for it.

Thank You.
Ashutosh Tiwary.

The connection is booked under the name of
Ashutosh Tiwary.
5th Main, 10th Cross, MSR Nagar,
Bangalore-560054
Ph:- +91-[protected]
Receipt no. TBLR-263865
SP/DP no. HMR-040005

From last 1 week my digital tv is showing installation error. Every time i talk to customer care, airtel executivve says that it will be rectified with in half an hour. But the matter is still unresolved
Many times they even dont pick the phone or they keep us engaging

R/sir,

I want our airtel dth balance inquiry (everyday) my id no is [protected] and mobil no. is [protected].

Thanks

with regards

gajendra sharma

COMPLAINT NO. 46446244. ON[protected]Full View
From: muthender velishala <[protected]@yahoo.co.in> View Contact
To: [protected]@airtel.in; [protected]@in.airtel.com; nodal.[protected]@airtel.in; nodalofficer.[protected]@airtel.com; nodalofficer.[protected]@airtel.in; appellate.[protected]@airtel.in; appellate.[protected]@airtel.in; [protected]@bharti.com; [protected]@airtel.in; ravi.[protected]@airtel.in


[protected][protected][protected][protected]


[protected][protected][protected][protected]
COMPLAINT NO. 46446244. ON[protected]





35th reminder-dated 20/07/2011

34th reminder-dated 01/07/2011

33rd reminder-dated 30/06/2011

32nd reminder-dated 29/06/2011

31st reminder-dated 27/06/2011

30th reminder-dated 24/06/2011

29th reminder-dated 23/06/2011

28th reminder-dated:21/06/2011

27th reminder-dated:20/06/2011

26th reminder-dated:19/06/2011

25th reminder-dated:18/06/2011

24th reminder-dated:17/06/2011

23rd reminder-dated:16/06/2011

22nd reminder-dated:15/06/2011

21st reminder-dated:14/06/2011

20th reminder-dated:13/06/2011

19th reminder-dated: 10/06/2011

18th reminder-dated: 09/06/2011

17th reminder-dated: 04/06/2011

16th reminder-dated: 03/06/2011

15th reminder-dated: 02/06/2011

14th reminder-dated: 01/06/2011

13th reminder-dated: 31/05/2011

12th reminder-dated: 30/05/2011

11th reminder-dated: 29/05/2011

10th reminder-dated: 28/05/2011

9th reminder-dated: 26/05/2011

8th reminder-dated: 25/05/2011

7th reminder-dated: 24/05/2011

6th reminder-dated: 23/05/2011

5th reminder-dated: 21/05/2011

4th reminder-dated: 20/05/2011

3rd reminder-dated: 19/05/2011

2nd reminder-dated: 18/05/2011

1st reminder-dated: 17/05/2011



DEPOSIT FOR BROAD BAND-CUM-LAND LINE NOT REFUNDED SINCE 22/09/2010





Dear Sir,

Please send me the Account for Rs. 478/- which is recovered from my deposit of Rs.1000/-
Please go through your own bills (detailed below). Can’t you believe your own bills?????????


My deposit
1st Cheque Dated: Received
2nd Cheque: Dated:

Received
Amount still to be received

Rs. 1000/-
Rs. 219/-
Rs. 303/-
Rs. 478/- ?






My broad band-cum-land Line No.[protected] ACCOUNT NO: 13007522

My request for cancellation
[protected]
As confirmed by Lohit Raj, Nodal Officer email

dated:[protected]
Amounts paid by me according to your subsequent bills.

My broad band-cum-land line was disconnected on


[protected]
As confirmed by Lohit Raj, Nodal Officer email

dated:[protected]

Bill Period

26/06/2010 to 25/07/2010
Bill No.[protected]

Dated: 27/07/2010
Amount Due Rs. 771.00
Rs. 771.00

Bill Period

26/07/2010 to 25/08/2010
Bill No.[protected]

Dated: 27/08/2010
Amount Due Rs. 558.00
Rs. 558.00

Bill Period

26/08/2010 to 25/09/2010
Bill No.[protected]

Dated: 27/09/2010
Amount Due Rs. 505.00
Rs. 781.00

Bill Period

26/09/2010 to 25/10/2010
Bill No.[protected]

Dated: 27/10/2010
Amount Due Rs. (-) 275.00
For all purposes amount due from me = Re. 1.00 only

Bill Period

26/10/2010 to 25/11/2010
Bill No.[protected]

Dated: [protected]
Amount Due Rs. 1.00




When my broad band-cum-land line service was disconnected on 08/10/2010, the charges claimed from 09/10/2010 to 25/10/2010 and the charges claimed from 26/10/2010 to 25/11/2010 also should be refunded along with my rest of the deposit which is not paid.

At 1417 hrs today i.e. 23.07.2011, a recorded call came from airtel (No. [protected]) proposing to provide call alert service @Rs. 15/- per month. It stated that for subscribing to the call alert service press * button. I didn't press * button, even then the service was povided and Rs. 15/- deducted from my balance amount.A message received stating that "Thank you for choosing Missed Call Alert Service. You have been charged DRs 15 for 30 days. To stop this service dial *321*883#." I dialled the said number and another message received stating " Missed Call Service has been stopped. Thank you for using the service."

Dear Sir

Sub - Call Details


i want my airtel prepaid mobile call details for last three months (incoming & outgoing) my no [protected] please send to via email id [protected]@yahoo.com

thanks & regards

Mangal Singh