[Resolved] Airtel Broadband — Download speed is very low! | |
This is one of very much unhappy customers of so called Airtel... I've been trying to download the stuff from net for which i got the broadband fixed at my home... For first 2 months download speed was cool enough according the way promised but, since 16th dec. 06' the speed has lowed down 5 times... from 25 - 28 kbps it's came. Down to 3 - 5 kbps which is like trying to on a cell phone with battery out.. My name is Ankush Mahendra and i ain't got no idea abt how others users are experiencing but i was told they got this issue cos the quake came in taiwan and So the under sea cable got issues so the problems gonna be fixed by 3rd Jan... how come i got this issue 10 days before the quake... Today the techy came home N he says sir the downloading problem doesn't seem to be with the intel site but it seems to be with P2P sites, no problems, so i opened another site that's not P2P but the speed didn't cross 4 kbps... I've been asked to wait for few more days but AIRTEL u know what i can't cos my things run on net and moreover i pay for it it's not free so i believe when you've given an e-mail id i should e-mail what i feel being your unfortunately caught customer. I'll mail again if i don't get a reply from your organization... as I've been told that the techy could not find the solution and he said we'll get the SWITCh checked for jaipur site and will contact again. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 27 Comments | |
Comments
Hi,
I am frustrated airtel broadband customer. I have turbo256 plan and i was promised 256kbps but the download speed what i get is 20 - 23 kbps and i had complained about this to the customer service agents, supervisor and no [censored]s seems to rectify this problem. Its slower than BSNL's dialup.
Airtel is totally yea Ankush you are right Airtel SUCKS!!
I am frustrated airtel broadband customer. I have turbo256 plan and i was promised 256kbps but the download speed what i get is 20 - 23 kbps and i had complained about this to the customer service agents, supervisor and no [censored]s seems to rectify this problem. Its slower than BSNL's dialup.
Airtel is totally yea Ankush you are right Airtel SUCKS!!
since last 2 days i am not getting the download speed as much as i was getting it before. i used to get a speed of 30-32 kbps at the time of night but from last 2 days i am getting a speed of 6-8 kbps....
I am based in bangalore and have Airtel Broadband connection. I have shifted my place and asked for transfer for the same. First day Airtel people told me it will not take more than 1 week for transfer as they have looked at new place. They told me it is feasible and can be done within 1 week.
However Shifting was not done in 1 week, after 1 week I asked them they said it will be done within next week. This one week next week has become now more than 2 month and from airtel anyone xyz calling me and asking (threating) me to cancel the line. I feel Airtel people has hires GOONDA like banks to talk to customer and when one asked them about these GOONDA, they say they do not know about them.
It is sort state of of a company rum by a Good business man called Mr Mittal.
Please be careful if you want to go for airtel connection in near future
However Shifting was not done in 1 week, after 1 week I asked them they said it will be done within next week. This one week next week has become now more than 2 month and from airtel anyone xyz calling me and asking (threating) me to cancel the line. I feel Airtel people has hires GOONDA like banks to talk to customer and when one asked them about these GOONDA, they say they do not know about them.
It is sort state of of a company rum by a Good business man called Mr Mittal.
Please be careful if you want to go for airtel connection in near future
There is something wrong with the way Airtel calculates bytes uploaded and downloaded. I have observed that although I am just doing casual browsing or checking e-mail and "NOT" doing
any big file downloads, the self care website shows pretty high usage of Internet. For example on 24th October it is showing 29 MB. I did not download any big files. The only thing I can tell you is that DSL router was on for 10-12 hours.
When I contacted the engineer who installed the DSL, he told me that I should power off the DSL router when not in use.
But this is not the solution. If I am not using Internet and router is just on, it should not count any bytes downloaded or uploaded.
Airtel is cheating.
Maneesh Bisht
any big file downloads, the self care website shows pretty high usage of Internet. For example on 24th October it is showing 29 MB. I did not download any big files. The only thing I can tell you is that DSL router was on for 10-12 hours.
When I contacted the engineer who installed the DSL, he told me that I should power off the DSL router when not in use.
But this is not the solution. If I am not using Internet and router is just on, it should not count any bytes downloaded or uploaded.
Airtel is cheating.
Maneesh Bisht
Good afternoon sir/madam
We take a Airtel broadband connection from Bharti Airtel, whose no was [protected]
I have 499Rs broadband connection+Including tax
my dsl connection speed is very low
and i want to change my connection plan to 549Rs(128Kbps)
so i reuquest you sir please change my plan
Thanks
Ankit Navgwal
We take a Airtel broadband connection from Bharti Airtel, whose no was [protected]
I have 499Rs broadband connection+Including tax
my dsl connection speed is very low
and i want to change my connection plan to 549Rs(128Kbps)
so i reuquest you sir please change my plan
Thanks
Ankit Navgwal
Airtel Mobile Office — Lack of speed While using Mobile Office
I am using airtel mobile office sevice for 2-3 months. Its downloading speed is the poorest of any of the Internet service. In this service I even could not download a content of size 2-3 MB, since either it take 5-6 hour to download or it gets disconnected during downloading. This is the worst internet providing service since it consumes not only the money of the customers but also the 'TIME' of the customer. Really it is very very vereeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee slow.
I am using airtel mobile office sevice for 2-3 months. Its downloading speed is the poorest of any of the Internet service. In this service I even could not download a content of size 2-3 MB, since either it take 5-6 hour to download or it gets disconnected during downloading. This is the worst internet providing service since it consumes not only the money of the customers but also the 'TIME' of the customer.
Please reset ur phone. After that try...i think u can over come that problem.
I am using airtel mobile office sevice with 6-7 days. Its downloading speed is the poorest of any of the Internet service. In this service I even could not download a content of size 2-3 MB, since either it take 5-6 hour to download or it gets disconnected during downloading. This is the worst internet providing service since it consumes not only the money of the customers but also the 'TIME' of the customer.my mobile no. is [protected]
Since last 10 days i am not getting the download speed as much as i was getting it before. i used to get a speed of 30-32 kbps at the time of night but from last 15 days i am getting a speed of 1.4-1.8 kbps
air tel Internet connection — Day time Very Slow and Night time ok normal speed.
Lack of speed While using Mobile Office in day time around 8.00 am to 11.30 pm it is very very slow internet connection I am using airtel mobile office sevice for 2-3 months. Its downloading speed is the poorest of any of the Internet service. In this service I even could not download a content of size 2-3 MB, since either it take 5-6 hour to download or it gets disconnected during downloading. This is the worst internet providing service since it consumes not only the money of the customers but also the 'TIME' of the customer. I applied for a broadband connection.
While filling form that airtel agent told will get connection in 3 days.
If it is Reliance or Tata will get connection in a day.
hmm... ok... 3days...
After 3days also there is no response from Airtel.
I called my agent to ask about its atatus.
He was not picking my call.
Then i wrote a letter to care.[protected]@airtel.in & nodel officer
I wait for their response.
But there was no use of that.
Next day many times i called my agent to get connection...
He picked up my call and said some problems...
Connection will give on tomarrow...
I told no! i want today itself or cancel my request...
He told ill give you manager mobile number.
ok...
I called his manager..
And started a conferrence with manager and agent.
Finally they told please wait for a day also.
hmmmm... I told ok.
Next day...
I started calling that agent...
Same response...
Not picking my call...
I have tried arround 6 hours...
He picked one of my call and talked me roughly...
That was 'Today also cant give connection'
I called his manager... he told wait..
let me check with him
i told ...ok
after 30 minutes i have tried to reach that manager...
he switched off his mobile...
This is the current status of Airtel broadband connection...
No Time sense...
customer service...
That manager # : [protected]
Agent # [protected]
Posted by
Salsan Jose
#[protected]
ej.[protected]@gmail.com
While filling form that airtel agent told will get connection in 3 days.
If it is Reliance or Tata will get connection in a day.
hmm... ok... 3days...
After 3days also there is no response from Airtel.
I called my agent to ask about its atatus.
He was not picking my call.
Then i wrote a letter to care.[protected]@airtel.in & nodel officer
I wait for their response.
But there was no use of that.
Next day many times i called my agent to get connection...
He picked up my call and said some problems...
Connection will give on tomarrow...
I told no! i want today itself or cancel my request...
He told ill give you manager mobile number.
ok...
I called his manager..
And started a conferrence with manager and agent.
Finally they told please wait for a day also.
hmmmm... I told ok.
Next day...
I started calling that agent...
Same response...
Not picking my call...
I have tried arround 6 hours...
He picked one of my call and talked me roughly...
That was 'Today also cant give connection'
I called his manager... he told wait..
let me check with him
i told ...ok
after 30 minutes i have tried to reach that manager...
he switched off his mobile...
This is the current status of Airtel broadband connection...
No Time sense...
customer service...
That manager # : [protected]
Agent # [protected]
Posted by
Salsan Jose
#[protected]
ej.[protected]@gmail.com
sir,
with due respect i want to bring to your notice that i have been using airtel gprs since last two months.and it gives a speed of 115.2kbps which is very slow and its downloading speed is worse than it.its downloading speed is 3-4kbps.it unables me two download more than 5 mb.so give suggestion inorder to improve it.
i shall be very thankful to you for this act of kindness
with due respect i want to bring to your notice that i have been using airtel gprs since last two months.and it gives a speed of 115.2kbps which is very slow and its downloading speed is worse than it.its downloading speed is 3-4kbps.it unables me two download more than 5 mb.so give suggestion inorder to improve it.
i shall be very thankful to you for this act of kindness
BHARATI AIRTEL — the broadband speeds are very low
I got a broadband connection 4 months ago and the speeds that i get are really slow i have a 256 kbps unlimited one and the rental they charge is 899 with tax but the way they r giving the service doesn't make them even a single coin worth.chenck this one as soon as u can because many of my friends are in this same situation.
Sir,
My name is Ravi kumar and i am using your airtel moble office plan since 2 months. In first month it was going good the downloading speed was going good but now it has started creating problem for us. The downloading speed getting low day by day. We cannot download any kind of file even 2-3 mb file isn't getting download. I am using the 98 rs plan 2gb download.It is unable to download more than 4mb file. Now what do i do? you must give some suggestions to solve this problem.
I request you to plz. solve this prblem as soon as possible.
I shall be grateful to you.
Thank you.
My name is Ravi kumar and i am using your airtel moble office plan since 2 months. In first month it was going good the downloading speed was going good but now it has started creating problem for us. The downloading speed getting low day by day. We cannot download any kind of file even 2-3 mb file isn't getting download. I am using the 98 rs plan 2gb download.It is unable to download more than 4mb file. Now what do i do? you must give some suggestions to solve this problem.
I request you to plz. solve this prblem as soon as possible.
I shall be grateful to you.
Thank you.
Airtel — Speed so down
Sir i use my Airtel datacard by recharging it for Rs-450 on my desktop as well as on laptop.My Airtel speed is so down i.e 2Kbps or sometimes it is 900bytes and its speed booster dont works.I went for this complaint to Airtel Distributer as well as to Zonal office and called to Airtel coustmer care they said to replace the datacard from manufacture BEETEL thus i replaced it so but problem is still same.I purchased this Airtel pendrive 5months before and from starting this problem is With me. Dude Even I am facing the same sort of problem.
i UPGRADED my Broadband from 256kbps to 1mbps but i am getting speed of 20kbps!
I dont know what to do.
I am planing to case into consumer court.
i UPGRADED my Broadband from 256kbps to 1mbps but i am getting speed of 20kbps!
I dont know what to do.
I am planing to case into consumer court.
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This is really bad about airtel, so be careful while taking a new connection.
I got a new broadband connection yesterday. I was promised to get speed around 256kbps in the day and 512kbps in the night. But when i did the speed tests several time in the day and night, my speed was always been 70 kbps to 120 kpbs. I was surprised as i heard that airtel is the best provider. How can they tell a lie? at least i should get 200 kps if not 256 or 512. No ? please reply if you have similar experience. I am based in Noida.