[Resolved]  Airtel Broadband Connection — disconnecting my internet connection

i am avinash sharma and i am airtel broadband user. before two month ago i requested to airtel office for disconnecting my airtel broad band connection. but my broadband connection is not deactivate till now.i gave migration to airtel office ratlam kothi indore on 2nd of march but my connection doesn't deactivate till now. now i want to disconnect my airtel broad band connection . if the company will not disconnect my connection then i am not responsible for any bill payment and any other legal juridiction. my telephone no is[protected]. my accont no. is 14415327. my cell no. is [protected].

Sir
I dont want internet and phone connection now because there is no use o it. So please disconnect in .My landline no. is 4246641 and ID is 14138653. Bill is coming unneccesarly so please do somthing.

need an inyrnet antivirus

need an inyrnet antivirus

SIR Disconnect the phone- AND INTERNET CONNECTION AS SOON AS POSSIBLE MY ACCON NO. IS[protected] AND MY NO IS [protected]
MY CONTECT NO. IS [protected]

Please Resend my loging passwor of Airtel Broadband landline my user ID is [protected][protected]@airtelbroadband.in

dear sir,
ref:account no:14589083
ph:no:[protected]
As we r in not need of internet at present we would to surrender our phone connection and instrument
kindly arrange to disconnect the same and refund my deposit at the earliest.
thanking u
yours faithfully
M.K.SHERIFUDEEN

i have already giving application for disconnect my internet connection and landline connection but my internet connection was not disconnected pls take immediate action of this complaint otherwise we are not responsible for this ..the land line no that i want to disconnect is [protected] my account no is 14756718pls do the fovour soon thanks. .

Dear Sir/ Madam,

Please check the hotmail sites and confirm me whether it is opening or not. For the last 8 hrs i am facing this problem.

Please solve the problem at the earliest.
Hotmail mail site is not opening after logged in.

Thanking you,
mb. no. [protected]

Airtel Broadband Connection — improper installation and poor response

airtel Broadband connection was applied on 28th june 2009.even after repeated phone calls, no proper attention is being given for the installation. We were asked to sign on the "Broadband installation report " and "Installation, Commissioning & ABD Report(IR) ", even before completion of proper installation. we signed them with the belief that the assurance given on completion of the work immediately on the following day would be kept up. unfortunately the assurance turned out to be farce.there has been regular calls every day from airtel, welcoming us to the airtel fold. but no one has paid attention to our request.reason given is shortage of man power.

please i want to disconnect my internet connection..
my account no:[protected]

Airtel Broadband Connection — Complaint regarding Broadband Connection

I am Prasad, doing job as a Software Engineer. I have applied for Airtel Broadband Internet Connection. One of the agent (named Dilip. his mobile no:[protected]) came to my house and filled the internet connection form and asked my Pan Card xerox copy, passport size photo and collected the money of Rs.500 and he told like 'with in 3 days you will get the connection'. After few days I got a call from him. He told me like 'in your area maximum connection (50 connections) has already been provided, so we can't provide more connection and told like our customer executives will refund the advance money (Rs.500/-). But till this date I didn't received the money. I even called the Airtel Manager also (his name is Prakash. his mobile no: [protected]). He replied like your money has already sent by courier, but i didn't received till now. This is not the question of refunding my advance money but 'How IRRESPONSIBLE these airtel customer care executives are'. Kindly take this complaint seriously and take necessary action as quick as possible.

The complaint details are quoted below :-

Complaint No : 21833308
SEF NO : 0352428

Regards,
Prasad A
Software Engineer.

Airtel Broadband Connection — cheating

i have applied for new air tel broadband connection on 26.06.09. the agent namely Raja having cell no. [protected] informed me about the plan of Rs.749/- with IP Static address with Rs.2500/- p.a.. i confirm for the connection with this plan. but at the time of installation on 27.06.09 the engineers subsequently the customer care refused to give me ip static address. i have logged the complaint no. 21375684 on 28.06.09 about the fact. Now there executive asked me that you will take the plan of Rs.1499/- this month next month we will change this to Rs.749/-.
they are cheating the customers.

sonia, [protected]

Sir my airtel no is[protected] with internet connection Acconut no. 13791470 and I want my Airtel connection to be disconnected so please take a immidiate action and disconnect it
thanks

Airtel Broadband — Harrassment by Airtel staff

Sir,

Sorry to say but the co is a bunch of goons and buffoons!!!

I get 8 to 10 calls on non receipt of payment for my Broadband connection. Something which has already been resolved by yet another set of Dept about a month back.
Inspite of my giving the SR no as the reference, the same does not get updated in their system and I keep getting calls at all odd hrs.
Request to respond to the mail and resolve my problem.
Regards
Rajiv Batra

I would like to bring forward some of my observations regarding AIRTEL BROADBAND services. As you can see from your records I am a Airtel Broadband customer from past 4 years. The quality of the service offered by Airtel is excellent and I personally recommended it to many people. But now a days I find a slow fall in the standards here is why I say this

1) Frequent Disconnections - I am observing frequent disconnection and at least once during night time and this causes lot of inconvenience as the clients who are online with us on Instant Messengers think we are not working or we just logged in. While typing this email I lost internet connection. 18th Aug 2009 - from 11:15PM to 11:32PM connection was lost.

2) Feedback - Calls - Lot of calls are made to us asking for feedback and complaints are attended fast - calls are made to sure that complaints are closed. But the people attending to the complaints are more and more concentrating on CLOSING the complaint by any means but not SOLVING it. They give some weird reasons for internet problems and try to get our consent for closing the issue. I requested a BERT Meter or a technical devise to provide that there is not data loss due to our internal wiring - instead of that they come up with a direct wiring from the DP and try to solve the problem temporarily. Few days back there was a call from Bangalore taking feedback on the services - I gave them couple of issues to resolve and no one got back.

3) STICKERS - The stickers that your sales people stick are becoming a great headache. They stick them in lifts - over fire extinguishers - on doors - DP points everywhere. If we are bit in attentive they will stick the sticker to your head. Though we lodged many protests to Airtel call center there is not solution to this.

4) I have a hotlink from my landline to my cell phone. Suddenly during nights I get call from my Landline to my cell automatically scaring me to death. I don’t know why this happens and your call center people cannot explain. While typing this my cell phone rang - its call from my AIRTEL Landline.

AIRTEL is a leading brand and these kind of issues make us think twice about the reliability of this brand. The amount of concentration that is going on in EXPANDING your base is more than the amount you are spending to keep the current base happy.

Hi,
This is regarding not getting airtel broadband connection bills. I never get a courier for bills nor a email.
There are everyday calls from mumbai office saying they will mail it but it never happens.
my account no. is 14378206.

Send me a softcopy of bill, then only I will pay. & in case if net get diconnected between this then who will be responsible for this?
Please take a serious action & do a needful thing.

Sir
i want to disconnect my airtel net connection because of some reason please consider this and disconnect my net connection .remaining amount i will pay

Respected Sir,

A news connection was booked on[protected] for Broad Band Connection, but despite making all efforts talking to different persons in this connection but the connection is still not functional. So, many official were contacted but they did not make any good sense in this regard even the Noda Officer Ruchi Phwa, was also contacted at the Phone No.[protected]. Buth this number was always found engaged.

Now I request either the money deposited by me is returned to me or the connection must be in functin immediately.

K.K. VERMA
[protected]

sir,
kindly disconnect my airtel broadband connection with immediate
due to i am going out of india pl details as follows
name manoj misra
ph no [protected]
acct no 14264110
& let me know on my e mail id pl
thanks
manoj misra