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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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R
Ramesh Chandra Nayak
from Coimbatore, Tamil Nadu
Apr 19, 2009
Resolved
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I have never opted for airtel text services in Airtel WAP.After deducting from my balance they sent a message that "thank you for using the text service in Airtel WAP and you have been charged Rs. 50." Even I don't know what is the text service in WAP, my moble is not also up to mark to use WAP/internet services. Kindly necessary action to be taken against the service provider to deactivate the same from my mobile [protected] which is unfair on part of a customer.
Aug 14, 2020
Complaint marked as Resolved 
i am totally agree that they are loting money forced by many way. i had encountered many issue such as loting money thru different source, hello tune activation, everymonth some automate message to 5 digit no. etc.,
there should be some mechanics to track this. some of the NGO should come up to tackle such issue for betterment of the people. i know we cannot avoid mobile phone usage but still we need to restrict to our normal use. not much things like wap, hello tunes, whatever nonsence stuff they offer.
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    Pradip Lodge
    from New Delhi, Delhi
    Apr 19, 2009
    Resolved
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    Resolved

    i had taken a airtel postpaid 6 days before and it not been activated i have called the custmer care and agents who gave me be sim card but they answer me that it will activated some say 2 houres saome say 6 hours i request u look into the matter my airtel number is [protected] u can contact me at [protected] please do the needful
    Aug 14, 2020
    Complaint marked as Resolved 
    number allotted [protected] sim [protected] 12c 109243 32k hlr-3 activation requested immediately now itself plzzzzzzzzz
    I have activated my Airtel post paid few days ago.When I submitted the documents at the time of taking the SIM I have produced all the necessary documents.however aftera week my SIM has been disconnected due to the stupid reason that my address proof is not on my name(Who the hell a tenant in a house will have the bill on his name.Notable point is that the address verification is also done ).Then again submitted the documents just yesterday.Hitherto My SIM have not been activated and my incoming is also disconnected.
    I was under the impression that Airtel service is better than any other service provider.But it seems otherwise.This is the worst service a customer could get and the response from the agents is such that they will not be in a position to give you any apologies but just keep on delaying.
    If Sunil Mithal is reading message he should be asamed of the current situation of his customers who are the centre of the business.If this happens to more customer then Sunil and his business would find a place to hang their hats...

    Airtel Postpaid Connection — My number has been PD

    Dear sir/madam, i had a postpaid number ([protected]) that has been permanent disconnected.Because i had not paid its bill of Rs. 4564/-.But now i have paid it with Rs. 4550/-.My receipt no. is[protected] My customer Account no.[protected]. I don't want restart this number.U are requested to reassure my stress through a call on my new number[protected] Sarbjeet singh[protected]
    I have purchased a new airtel connection last month my mobile number is [protected] and my billing plan punjab police corporate scheme. I have two more add on connections. I am facing a difficulty with your service that my connection has been disconnected few days back and from last afternoon i am facing the same problem. On my enquiry from your airtel customer care office they told me that your ID proofs have not reached our head office. This is not my fault i have submitted all the concerned documents on the purchase of this connection. So It is requested to start my mobile connection immediately otherwise I will knock at the door of Law for consumer harrassment.
    NEVER TAKE AIRTEL POSTPAID...I took an airtel postpaid from CHENNAI circle last Thursday.The dealer told it will be activated in 24 hours. Today is friday almost 8 days completed, till now its not activated. Moreover its a corporate Sim . When i called the Sales Manager he told " We'll give you the cash back, you can take another network".

    "HE EXPRESSED HIMSELF"
    i want to know the second no of the owner of [protected]...I hv forgotten the anathor no its urgent plzzzz help...this is punjab prepaid no from the name of Col Laxman singh
    22 Mech(inf)
    Kapurthala
    co 56A.P.O
    I have converted my airtel prepaid number to postpaid. I have completed all formalities and my prepaid connection has been deactivated on 08.01.10 but my postpaid connection is yet to be activated even after 48 hours. It is also unfortunate that no one is attending the call at customer care.
    I would therefore request you to kindly make sure that my postpaid connection is activated immediately without any further delay.

    Regards,
    Sarfraz.
    I have converted my airtel prepaid number to postpaid ( [protected] ). I have completed all formalities and my prepaid connection has been deactivated on 08.01.10 but my postpaid connection is yet to be activated even after 48 hours. It is also unfortunate that no one is attending the call at customer care.
    I would therefore request you to kindly make sure that my postpaid connection is activated immediately without any further delay.

    Regards,
    Sarfraz.
    Dear sir,

    Im a Airtel post paid customer from Alappuzha kerala state, im already using this connections 6 years ago. but one and half years alappuzha service is very pathattic and not contact me any relation managers, i have 20 company paid lines, now alappy office not working so my bill paymet is very pain full. pls take a needfull solution urgently.

    my mail id is ;
    chitra.[protected]@gmail.com
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      R
      ravindranadh chepuri
      from Hyderabad, Telangana
      Apr 18, 2009
      Resolved
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      sir,
      this is ravindranadh chepuri (hyderabad)my mobile no: [protected]. from last five years i am using this number.
      last week i lost my mobile. on 17/04/2009 i parchased another sim at ameerpet airtel office. but till now
      the sim card does not activation. i have another post paid card it"s number is [protected].from this number today i call to airtel customer care 121five times but they could not have any knowledge.lastly i talked to activation manager they said that it's not our duty you may go to airtel office.
      this is the sevice of airtel company it's not a new connection. i requested to the activation manager please give the refference number he told to me that it not our duty.
      Aug 14, 2020
      Complaint marked as Resolved 
      sir i m totally tired of calling and writing to u. i have lost total faith on airtel lets see how much response u people give me after seeing this u can call me on [protected], [protected], [protected] .after giving u so many nos i dont expect from u guys that phone wasnot reachable.but i m doubtful that u people will give me a caal or respond on in any respect.plz give back my balance of rs406 .which u have cut from my mobile by sending me msg related to airtel live regarding javascript/games download which was not done by me plz return my moneyi have called many times to costumer care but proper response was not given to me take this matter serious i have been trying since last 20 days . i have been loyal costumer of airtel since last 3 years .my no is [protected]
      sir i m totally tired of calling and writing to u. i have lost total faith on airtel lets see how much response u people give me after seeing this u can call me on [protected], [protected], [protected] .after giving u so many nos i dont expect from u guys that phone wasnot reachable.but i m doubtful that u people will give me a caal or respond on in any respect.plz give back my balance of rs95 .which u have cut from my mobile by sending me msg related to airtel live regarding javascript/games download which was not done by me plz return my moneyi have called many times to costumer care but proper response was not given to me take this matter serious . i have been loyal costumer of airtel since last 3 years .my no is [protected]
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        N
        Naveen Kumar G
        from Srinagar, Jammu and Kashmir
        Apr 18, 2009
        Resolved
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        Dear sir,
        I am using Airtel Postpaid since over a year, since 2 months, I am seeing miscellaneous charges (VAS etc) which I haven't used at all.
        Hence I decided to withdraw my postpaid connection and migrate to prepaid after settling my outstanding bill amount
        Customer care is absolutely not responding to my request and asking me to pay more than actual which later would be adjusted (did not mentioned in which form).

        I have paid a deposit of 500/- which I have been promised to adjust in my monthly bill which has not happened, and when asked about this CC says there is no deposit on my name.

        I am ready to settle the bill and migrate to Prepaid ASAP.

        Please do needful
        Aug 14, 2020
        Complaint marked as Resolved 
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          R
          rd sharma
          from Delhi, Delhi
          Apr 18, 2009
          Resolved
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          sir
          good evening
          i want to say that i am kuldeep sharma from kaithal. My gprs mobile no. is [protected] and at 21/02/2009 i paid 700 Rs in my unpaid bill and Rs 35 at 22 /02/2009 as my unbilled amount is only 32 Rs and i requist to Mr. Ashwani X-pression Communication Pehowa Chowk Kaithal 136027 [protected], [protected], [protected] to disconnect my gprs without voice as i pay my all unbilled amount which is only 32 Rs and i pay 35 to clear my acount and ask for any other formalities to disconnect connection any application for that purpose so he told me your connction will be disconnect automatically as your bill submitt after that my mob. bill arived at home after few day i complain to mr Ashwani Pehowa Chowk Kaithal office why my bill come as i disconnect my no. so he say it is my fault and pay the amount 700 for disconnection either your connection will continue for ever and your bill will come at you monthly sir i am requesting u to help me when i am not in fault i pay my full money unbilled till 26/02/2009 after that there is no any use of my sim pls check my account to confirm thank my alternet no. is [protected] please help me sir i am in trouble with mistake of mr. ashwani Pehowa Chowk Office Kaithal
          Aug 14, 2020
          Complaint marked as Resolved 
          i am intrested call center job and any coputer job plz call me any job this tip plz call me this no... [protected]
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            R
            Rishi Raj Kalra
            from Delhi, Delhi
            Apr 18, 2009
            Resolved
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            Hi All,

            I purchased a Broadband connction from Airtel. At the time of registration they took aprox Rs. 650/- extra from me due to change in plan. Executive told me that you will get the refund for the same. Now its been 4 months and ai have not received any refund from airtel. i have spoke with them on customer care and they confirmed that they will refund me money after two years. I want to know why they charged extra money from me if they are unable to refund me. Please help me to get the same. My mobile no is [protected]. I am now frustrated after doing a lot of follow up with them. Every month they charge me money for some software which I am not aware off and I call them every month to get the refund for the same. Help me to resolve the same.

            Thanks & regards
            Rishi Raj Kalra
            Aug 14, 2020
            Complaint marked as Resolved 
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              R
              revathir
              from Sholinghur, Tamil Nadu
              Apr 18, 2009
              Resolved
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              I got the airtel landline(in bangalore) installed 4 months back and ever since then I am being levied high charges(between Rs. 3000 and Rs.6000) even though the phone line and the broadband are minimally used. I had been using BSNL before and it has never costed me more than 675Rs for my consumption. Everytime I call the Airtel call center seeking clarification, I am told that they will verify the same but nothing happens. When I spoke to their retention team finally, I was told it was a miscalculation and he will raise a waiver for the additional charges levied. Unfortunately, nothing happened on the waiver front and If you skip the additional bill waiting for them to resolve your problem, they make rowdies/recovery agents call you repeatedly who harass/bully you and refuse to go back and check their own records. Additionally they disconnect the phone/broadband through most part of the month due to these confusions but keep charging me for the complete period in the next month. I have made 'n' number of calls to the call center and the retention team in this period but the problem is still not resolved. Beware... Pathetic service and takes advantage of customers.
              Aug 13, 2020
              Complaint marked as Resolved 
              To,

              The manager;
              Bharti Airtel Limited,
              Qutab Ambience (at Qutab Minar), Mehrauli Road,
              New Delhi – 110030


              Sub : Complaint about my airtel landline no
              Dear Sir,
              i hv complained so many times at customer care no 121and 44444121 regarding my landline no 45528880 to change the plan but there is no response from ur side.This is my personal no [protected]
              To resolve the problem I request you to take the action seriously as soon as possible
              To,

              The manager;
              Bharti Airtel Limited,
              Qutab Ambience (at Qutab Minar), Mehrauli Road,
              New Delhi – 110030


              Sub : Complaint about my airtel landline no[protected]
              Dear Sir,
              i have complained so many times at customer care no 41111777, [protected], [protected], [protected], [protected], [protected], regarding my landline no[protected] to not working there is no response from ur side.This is my personal no [protected]
              To resolve the problem I request you to take the action seriously as soon as possible.
              from
              sunil k t
              Christ junior college
              Bangalore-29
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                S
                sayantan roy
                from Bhopal, Madhya Pradesh
                Apr 18, 2009
                Resolved
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                Resolved

                i have already giving application for disconnect my internet connection and also received the reciept of this but my internet connection was not disconnected pls take immediate action of this complaint otherwise we are not responsible for this thanks...
                Aug 14, 2020
                Complaint marked as Resolved 
                dear sir,
                i wonder despite ur customer service centre reporting the hello tune 2 b of free of cost, u have arbitrarily deducted Rs.50 in the month of july.
                Today their is a deduction of Rs.20 without ne request 4 background music.Dis is rediculous as neither i part with my cell ever nor i have asked 4 .
                This deduction being unwarrented and arbitrary also un businesslike plz look in to it and refund the amount in my cell .I have experienced financial loss for failure of my net connection 4 low balance apart 4m menal agony.Do d need ful at the earliest .
                thanking u.
                urs faithfully
                Prof.UTPAL CHATTERJEE
                [protected]
                DEAR SIR,
                WITH REFERENCE TO MY COMPLAIN IN ARBITRARY DEDUCTION 4 HELLOTUNE AND BACKGROUND MUSIC THE REPLY GIVEN BY CUSTOMER SERVICE CENTRE WAS ONE OF EVASION . THIS IS UNBUSIENESS LIKE AND THEY 2 B GROOMED BETTER PLZ LOOK INTO MY COMPLAIN AND DO THE NEED FULL.
                PROF. UTPAL CHATTERJEE
                [protected]
                RAMCHANDRAPUR BAZAR
                ORISSA

                Airtel — disconnection of my airtel broadband connection

                name-pawan kumar, address-26/81,westpatelnagar,ground floor
                PH[protected] ,kindly disconnect our above broadband connection
                immediately.kindly inform me my Complaint/Request/Cancellation NO. of above at my e-mail
                [protected]@gmail.com/[protected] as early as possible

                airtel broadband &telephone service — disconnection of internet &telephone for one month

                sir,
                i have airtel internet connection with account no 12251885 &telephone no [protected], invoice no[protected] .i want to disconnect it for one month i.e 1.june .08 to 1.july.08 as i am out of station, kindly disconnect the services for one month and send the acknowledgement through mail so that i can a sure of receiving
                my request.
                thanks

                Airtel Broadband Services — user id

                I HAVE REQUESTED FOR REGERATION OF ACCOUNT TO ACCESS MY LATEST BILLING INFORMATION AND PAYMENT STATUS BUT THE MATTER IS PENDING . [protected]
                sir,
                i have called to broadband customer care for a new connection in the New Delhi at mahrauli at many time in one month. and have spend 100/- approximately on this process to get a airtel broadband connection but no positive response from there.
                if you want to give me new connection of broadband then please
                send me e-mail.on this [protected]@yahoo.com

                Airtel Broadband Connection — Connection + customer care Problem

                Hi,

                I Sudhendu Dwivedi have an airtel broadband connection, but i feel very embarassed with this connection and the services of airtel. My phone line is dead since last 1.5 week. i registered complaints regarding it but no has taken yet. my phone number is[protected], please do the needful.

                Thanks & Regrads,
                Sudhendu Dwivedi
                (+91 [protected])

                Airtel Broadband Connection — plan not changed

                sir

                i am megha garg and i have unlimited broadband connection of Rs. 799. On 30th August i had requested to change my plan to Rs. 649 but till this date my plan has not been changed. so i request you to please look into the matter as soon as possible.

                User ID: [protected]_dsl
                address: 2390, Hudson Lane, Kingway Camp, Delhi-09

                Airtel — Poor Response with NO Attention

                Kind Attention: Ms Abha Gupta & Jaspreet Arora, (Maharastra & Goa - Nodal & Appilate Offcers)

                This escalation is regarding my complaint on “Network/Range problem” in my area (mentioned below). The complaint was raised with customer service in the month of mid March 2008.

                After March 08, countless times I tried to get progress updates from customer service on this complaint. But every time I got same repeated answers saying “Out technical team is looking into it, we will get back to you soon”. Being a technical person I am not at all satisfied with the response and turnaround time from Airtel.

                Problem – I am really surprised to see such problem on 11th floor in a prominent location (Aundh Road/Khadki Rly Stn) of Pune City..!!

                1) Distorted voice/breakage in voice transfer
                2) Very low range/network or No Range

                Airtel Broadband Connection — pathetic connectivity and worse customer service

                The company is unable to resolve basic connectivity related issues and fulfill service agreement terms and conditions. My 128kbps connection is highly "discontinuous" and hardly ever "connected" for more than half an hour at a stretch...this is apart from the fact that the speed is nowhere close to 128kbps (as promised) at most times!!

                Over and above that, the customer service engineers are incompetent and impolite / rude as well!
                Respected Sir/Madam,

                Hi,

                disconnection of my airtelbroadbandconnection
                name-Surendra Pratap Singh, address-558/24, Sunder Nagar, Alambagh, Lucknow.
                PH-4072815, kindly disconnect our above broadband connection
                immediately. Plz Sir I want to urgetn disconnet get the my airtelbroadband connection & phone line. My transfer is out of station.

                kindly inform me my Complaint/Request/Cancellation NO. of above at my e-mail
                [protected]@gmail.com/[protected] as early as possible.

                Thanking you.

                urs faithfully
                Surendra Pratap Singh
                [protected]
                Respected Sir/Madam,

                Hi,
                URGENT DISCONNET IN THIS CONNECTION

                disconnection of my airtelbroadbandconnection name-Surendra Pratap Singh, address-558/24, Sunder Nagar, Alambagh, Lucknow, PH-4072815, kindly disconnect our above broadband connection.

                kindly inform me my Complaint/Request/Cancellation NO. of above at my e-mail
                [protected]@gmail.com/[protected] as early as possible.

                Thanking you.

                urs faithfully
                Surendra Pratap Singh
                [protected]

                Airtel Broadband Connection — internet/phone

                sir mara internat connection or phone kam nahi kar raha

                Airtel Broadband — Disconnect my broadband connection

                I just want to disconnect my broadband connection as i'm no longer using the internet... I have already requested your Customer care about it but there is no response from their their side...Had changed my plan also from 799 to 299 but still they have send me the same bill of the plan of 799...So now just wanted to disconnect this as soon as possible...
                Thanks...
                sir, from 3 days i saying to customer care to disconnect my airtel phone and internet connection as i have to go out of station for 2-3 months.but they are not disconnecting my line.also they are taking 50 rs. for bill details.but in other connection, its free of cost.airtel has very poor and irresponding connection as same for disconnection.

                Airtel — Disconnect the phone-07314048416

                Dear Sir,
                My Landline no. is above mention . Please disconnect this net because of heavy rental plan.
                Thanks
                Hemal Shah
                [protected]
                Sub:- Disconnect the phone- [protected]

                Dear Sir
                My Landline no. is above mention. please disconnect this net because of heavy rental plan.
                Thanks
                Hemal shah
                [protected]

                Airtel Broadband Internet Connection — disconnection of internet broadband connection

                sir,
                i had taken airtell wifi internet connection. Since, now i m shiftin to another place, which already has a net connection, i no longer need this one. kindly disconnect my wifi internet connection.


                landline no:[protected]
                name: ANKITA GANGWAR
                add: A-404 KHUSHBOO APPT,
                SECTOR-PI,
                NOIDA-201301
                By Speed Post

                To, 29.05.2009
                The Manager In-Charge,
                Bharti Airtel Limited,
                City Centre Office,
                Gwalior,

                Sub: Refund of amount for Bills rose for services not provided by Airtel and paid including disconnection of internet under account no.[protected]User ID[protected]_mp)

                Dear Sir,

                I, Mukesh Kumar Garg, am having a land line telephone connection at my family residence at 9, New Chandra Nagar, Near Mangal Nursing Home, Gwalior under account no. 405077 (Tel No. 4087077). This connection is continued for years and bills are regularly paid.. About 4-5 year back on advice of Airtel representative a broad band connection under GOLD scheme was also taken at above address under account no.[protected]User ID[protected]_mp) which continued till Oct’08 when another Airtel Representative advised me to have a broad band connection of above mention telephone itself instead separate connection. In Oct’08 the same was done by Airtel and continued till today. This can be verified at your end also. Even after completing all the formalities as advised by Airtel Reps from time to time bill were raised by Airtel till May’09 separately for Broad band under above user ID and also along with land line. All the bills were paid from our end regularly. When we contacted your office near Gurudwara while paying the bills and asked the reason for still raising two bills we got the shock of our life as we were informed that it is wrongly done however mistake lies with customer that is me for whatever has been done with me by Airtel. I can understand that Airtel can tell this at this stage to protect your employees who have committed the blunder and blame the soft target which is always the customer who had faith in Airtel and paid the bills raised. I would be happy if some these points are answered without any prejudice and taken action at your end:-

                - Is it always customer is at receiving end as he would not have any thing to control at Airtel?
                - Why the extra payment received from me for extra bills shall not be recovered from Airtel employee who has not done disconnection of broad band connection under account no.[protected]User ID[protected]_mp) instead of blaming customer?
                - What action Airtel is taking so that such cases are not repeated in future?
                - What law says in such cases to protect the customer or law only protects the big business houses like Bharti?
                - When you will arrange to stop the raising two bills as is being continued as on date and broad band will continue on land line as being used in present case?

                On receipt of reply from your end and action as requested above I may have to decide next course of action to be adopted. I hope to receive a positive response with refund of extra payments made by me from Oct’08 to till date which may amount to Rs. 5500.oo appox.

                I feel strong action will be taken by Airtel to upkeep the image of organization and advise your office bearer to behave and talk decently with customers and listen to him / them instead only raising their points whether wrong or right thinking that they are only right on this earth.

                I am pained to write above letter as the response I received at your Gurudwara office was completely negative as if any Airtel employee never does any thing wrong though all customers do no know anything what they are suppose to know. They forget while providing connections tall assurances and commitments are given to get the customer but when a person becomes the customer all commitments are forgotten.

                I am sure Airtel takes care their commitments and give value to customers that’s why it is a big organization and have largest customers in the industry, leaving few employees who spoils the image of company. It is also seen that all big organization like Airtel will have few of such persons in their team but these shall be trained to deal with customers.

                I look forward for an early positive response from your end and hope to pay for only one bill from now onwards as disconnection will be arranged from your side after verification of records at your end.

                I am enclosing copy of recent bills paid and identity proof along with letter as advised.

                Thanking you,

                Very truly yours,



                M.K. Garg
                9, New Chandra Nagar,
                Near Mangal Nursing Home,
                Gwalior-474002

                Ph. Mob. [protected]
                i am avinash sharma and i am airtel broadband user. before two month ago i requested to airtel office for disconnecting my airtel broad band connection. but my broadband connection is not deactivate till now.i gave migration to airtel office ratlam kothi indore on 2nd of march but my connection doesn't deactivate till now. now i want to disconnect my airtel broad band connection . if the company will not disconnect my connection then i am not responsible for any bill payment and any other legal juridiction. my telephone no is[protected]. my accont no. is 14415327. my cell no. is [protected].
                i am avinash sharma and i am airtel broadband user. before two month ago i requested to airtel office for disconnecting my airtel broad band connection. but my broadband connection is not deactivate till now.i gave migration to airtel office ratlam kothi indore on 2nd of march but my connection doesn't deactivate till now. now i want to disconnect my airtel broad band connection . if the company will not disconnect my connection then i am not responsible for any bill payment and any other legal juridiction. my telephone no is[protected]. my accont no. is 14415327. my cell no. is [protected].
                Sir
                I dont want internet and phone connection now because there is no use o it. So please disconnect in .My landline no. is 4246641 and ID is 14138653. Bill is coming unneccesarly so please do somthing.
                need an inyrnet antivirus
                need an inyrnet antivirus
                SIR Disconnect the phone- AND INTERNET CONNECTION AS SOON AS POSSIBLE MY ACCON NO. IS[protected] AND MY NO IS [protected]
                MY CONTECT NO. IS [protected]
                Please Resend my loging passwor of Airtel Broadband landline my user ID is [protected][protected]@airtelbroadband.in
                dear sir,
                ref:account no:14589083
                ph:no:[protected]
                As we r in not need of internet at present we would to surrender our phone connection and instrument
                kindly arrange to disconnect the same and refund my deposit at the earliest.
                thanking u
                yours faithfully
                M.K.SHERIFUDEEN
                i have already giving application for disconnect my internet connection and landline connection but my internet connection was not disconnected pls take immediate action of this complaint otherwise we are not responsible for this ..the land line no that i want to disconnect is [protected] my account no is 14756718pls do the fovour soon thanks. .
                Dear Sir/ Madam,

                Please check the hotmail sites and confirm me whether it is opening or not. For the last 8 hrs i am facing this problem.

                Please solve the problem at the earliest.
                Hotmail mail site is not opening after logged in.

                Thanking you,
                mb. no. [protected]

                Airtel Broadband Connection — improper installation and poor response

                airtel Broadband connection was applied on 28th june 2009.even after repeated phone calls, no proper attention is being given for the installation. We were asked to sign on the "Broadband installation report " and "Installation, Commissioning & ABD Report(IR) ", even before completion of proper installation. we signed them with the belief that the assurance given on completion of the work immediately on the following day would be kept up. unfortunately the assurance turned out to be farce.there has been regular calls every day from airtel, welcoming us to the airtel fold. but no one has paid attention to our request.reason given is shortage of man power.
                please i want to disconnect my internet connection..
                my account no:[protected]

                Airtel Broadband Connection — Complaint regarding Broadband Connection

                I am Prasad, doing job as a Software Engineer. I have applied for Airtel Broadband Internet Connection. One of the agent (named Dilip. his mobile no:[protected]) came to my house and filled the internet connection form and asked my Pan Card xerox copy, passport size photo and collected the money of Rs.500 and he told like 'with in 3 days you will get the connection'. After few days I got a call from him. He told me like 'in your area maximum connection (50 connections) has already been provided, so we can't provide more connection and told like our customer executives will refund the advance money (Rs.500/-). But till this date I didn't received the money. I even called the Airtel Manager also (his name is Prakash. his mobile no: [protected]). He replied like your money has already sent by courier, but i didn't received till now. This is not the question of refunding my advance money but 'How IRRESPONSIBLE these airtel customer care executives are'. Kindly take this complaint seriously and take necessary action as quick as possible.

                The complaint details are quoted below :-

                Complaint No : 21833308
                SEF NO : 0352428

                Regards,
                Prasad A
                Software Engineer.

                Airtel Broadband Connection — cheating

                i have applied for new air tel broadband connection on 26.06.09. the agent namely Raja having cell no. [protected] informed me about the plan of Rs.749/- with IP Static address with Rs.2500/- p.a.. i confirm for the connection with this plan. but at the time of installation on 27.06.09 the engineers subsequently the customer care refused to give me ip static address. i have logged the complaint no. 21375684 on 28.06.09 about the fact. Now there executive asked me that you will take the plan of Rs.1499/- this month next month we will change this to Rs.749/-.
                they are cheating the customers.

                sonia, [protected]
                Sir my airtel no is[protected] with internet connection Acconut no. 13791470 and I want my Airtel connection to be disconnected so please take a immidiate action and disconnect it
                thanks

                Airtel Broadband — Harrassment by Airtel staff

                Sir,

                Sorry to say but the co is a bunch of goons and buffoons!!!

                I get 8 to 10 calls on non receipt of payment for my Broadband connection. Something which has already been resolved by yet another set of Dept about a month back.
                Inspite of my giving the SR no as the reference, the same does not get updated in their system and I keep getting calls at all odd hrs.
                Request to respond to the mail and resolve my problem.
                Regards
                Rajiv Batra
                I would like to bring forward some of my observations regarding AIRTEL BROADBAND services. As you can see from your records I am a Airtel Broadband customer from past 4 years. The quality of the service offered by Airtel is excellent and I personally recommended it to many people. But now a days I find a slow fall in the standards here is why I say this

                1) Frequent Disconnections - I am observing frequent disconnection and at least once during night time and this causes lot of inconvenience as the clients who are online with us on Instant Messengers think we are not working or we just logged in. While typing this email I lost internet connection. 18th Aug 2009 - from 11:15PM to 11:32PM connection was lost.

                2) Feedback - Calls - Lot of calls are made to us asking for feedback and complaints are attended fast - calls are made to sure that complaints are closed. But the people attending to the complaints are more and more concentrating on CLOSING the complaint by any means but not SOLVING it. They give some weird reasons for internet problems and try to get our consent for closing the issue. I requested a BERT Meter or a technical devise to provide that there is not data loss due to our internal wiring - instead of that they come up with a direct wiring from the DP and try to solve the problem temporarily. Few days back there was a call from Bangalore taking feedback on the services - I gave them couple of issues to resolve and no one got back.

                3) STICKERS - The stickers that your sales people stick are becoming a great headache. They stick them in lifts - over fire extinguishers - on doors - DP points everywhere. If we are bit in attentive they will stick the sticker to your head. Though we lodged many protests to Airtel call center there is not solution to this.

                4) I have a hotlink from my landline to my cell phone. Suddenly during nights I get call from my Landline to my cell automatically scaring me to death. I don’t know why this happens and your call center people cannot explain. While typing this my cell phone rang - its call from my AIRTEL Landline.

                AIRTEL is a leading brand and these kind of issues make us think twice about the reliability of this brand. The amount of concentration that is going on in EXPANDING your base is more than the amount you are spending to keep the current base happy.
                Hi,
                This is regarding not getting airtel broadband connection bills. I never get a courier for bills nor a email.
                There are everyday calls from mumbai office saying they will mail it but it never happens.
                my account no. is 14378206.

                Send me a softcopy of bill, then only I will pay. & in case if net get diconnected between this then who will be responsible for this?
                Please take a serious action & do a needful thing.
                Sir
                i want to disconnect my airtel net connection because of some reason please consider this and disconnect my net connection .remaining amount i will pay
                Respected Sir,

                A news connection was booked on[protected] for Broad Band Connection, but despite making all efforts talking to different persons in this connection but the connection is still not functional. So, many official were contacted but they did not make any good sense in this regard even the Noda Officer Ruchi Phwa, was also contacted at the Phone No.[protected]. Buth this number was always found engaged.

                Now I request either the money deposited by me is returned to me or the connection must be in functin immediately.

                K.K. VERMA
                [protected]
                sir,
                kindly disconnect my airtel broadband connection with immediate
                due to i am going out of india pl details as follows
                name manoj misra
                ph no [protected]
                acct no 14264110
                & let me know on my e mail id pl
                thanks
                manoj misra

                Airtel Broadband Connection — Excess billing and harassment

                I had purchased an Airtel broadband connection on 23/12/08 and my id is 14416734.I have been facing excess billing problems from the very first month under various heads--VAS,Late payment,Reactivation charges.Everytime I have to call the Airtel guys to get the bill corrected but now I am fedup with followups
                Ms Richa Sharma (Retention Deptt[protected] had last time promised me that if i will clear the bill ,she will get all the anomalies corrected but there was no action even after the bill was paid.Now she avoids talking to me
                Mr Nitin(Apellate Deptt Airtel) had also promised the same but till date my problem has not been solved.
                This has now become a big tension for me.I want Airtel to waive off the overcharging of 700/- and settle the issue once and for all.They shud do it immd before my next payment becomes due on 12th Sept.

                Airtel Broadband Connection — Deliberately not installing the broadband connection and rude behavior.

                Respected Sirs/ Mam,
                On 23rd August I filled the form for Airtel Broadband Connection and I have also given him a cheque for 1000 Rs. These people were supposed to install the connection within 3-4 days. I called these people and followed up. First they said that it was some technical problem and it would take some time. So I waited.
                I called these people yesterday (5th Sep 09) and they said they will not be able to install the connection at my home.
                Now the issue is that they will not install the connection. They have already deducted 1000/- Rs from my account and their behavior were very rude, they said that you do what ever you want.
                When I asked them about my money they said I would get it back and it would take around 30days. They will send a cheque/draft at my home.
                Airtel provide the broadband connection in the area where I am living. And in fact the building where I am staying there are also few Airtel broadband connection installed.
                But due to some wiring/DP box problem they are saying no to me.
                Few questions from end which were unanswered by them.
                Question: My question is if they are providing services in the same building then why they are not providing to me?
                Question: If these people were not able to do so they should have told me this thing at the beginning, before filling up the form?
                Question: They took 7 days to deduct the money from my account? What these people were doing for 7 days? If they could do it they shouldn’t have deducted the money from my Account.

                Please help as they are not providing the service because they have to do their Job properly.

                Regards,
                Amit Kumar Indu.
                Mob: [protected],
                Sec 26, Noida.
                dear sir,
                this is to inform u that i have a plan of rs 499. uploading speed is only 50 to 60kbps .so according to the plan it is very low.
                kindly resolve the problem as soon as possible
                thanx
                I have piad 1000 /- for airtel Broadband connection in my fatherinlaw name, since then i trying to reach airtel guys no one answers my call with this i lost my pjoject of 25, 000/- for month. the executive said with in one and half day they would be giving connection. but its now 9 days no one respond to us i call the executive office one lady named swetha says why are you asking us you should ask only the execdutive his name is prabhu and the executive is not picking my call if iam trying from another phone as i saying my name he disconnects the phone.
                Same thing happend to me also. Nowdays Its pretty common in Airtel. Airtel is cheating many customers like this.
                I asked one of my friend working in Airtel about this. He told that we cannot get the money back from Airtel. Airtel will cheat us.
                Forget about your money and inform to your friends circle not to apply for broad band connection in Airtel.
                Airtel is loosing many customers for such reason. Obviously they have started loosing value in the stock market.
                sir i want to discontioue my airtel broadband connection...my phone no.[protected] & user i.d. is [protected][protected]@airtelbroadband.in plz discontiue it as soon as possible...my address is c-40 boys hostel gmc bhopal date[protected]
                I have broadband connection (799 combo plan).
                Now i dont want to have the telephone connection but i need only internet of airtel.
                Is it possible or not ?

                please inform me asap ..

                thanks alot in anticipation.
                hello sir i m vinod yadav, i m basically from indore chitawad area near of naulakhkha ...i m a custemor of airtel broad band connection. have taken airtel plan swift 1099/- i use this plan on the cyber cafe...i have 7 pc for ...cyber. but airtel n/w dose not suport it mean...in i cant access the n/w countinusly...because n/w broken.

                Airtel Broadband Connection — Money Not Returned yet

                My roommate, Meenakshi Rai applied for airtel broadband connection which was rejected inspite of depositing Rs2500 the installation amount and all necessary documents in advance as she is a student, this all happen in july 2009, in the month of aug 2009 they send the check back but it was not recived by her, she complaint for it again and again, visited airtel office at sec 57 and sec18 noida many times but not able to get back her money. i hope u will help us.

                Details Meenakshi Rai
                A123 , Sec 27, Noida 201301
                Airtel ref no.1767076

                Internet Broadband connection — we need a wifi with 4 port connection available in that.. at your residence

                heello
                i'm Teekesh Nagwanshi from Ek-174 Scheme no.54..vijaynagar indore..
                we just had with ur internet connection..so inplace of earlier modem we need a wifi modem with 4 ports (i.e beetel 450x modem) in our residence..
                so help us out..
                n my contact number is [protected] and [protected]
                ..my email id is [protected]@gmail.com
                n connection id is [protected]@airtelbroadband.in ..help

                Airtel Broadband Connection — not getting bills

                i am using an airtel internet connection no is [protected], with regard to this i am not getting bills on my address, where airtel ppl has disconnected my connection . dis time i went to airtel o ffice and made the payment but still i want the concession for 8 days wen net was not working.
                I have asked for four connection i.e., 2 voice, 1 broad band, 1 home shop...in 4/3/2010..
                but still now they are installing one by one, and still now i didn`t received 1 voice line...
                I am going cancel all the airtel lines due to poor customer services...just call me back..

                Airtel Broadband Connection — not available ECS FORM

                I AM NOT GETTING ECS FORM FROM AIRTEL OFFICE IN SECTOR-07 ROHINI DELHI-85. PLS TELL ME WHAT TO DO NOW PLS PROVIDE ME THE FORM.
                THANKS
                PANKAJ GUPTA
                [protected]

                Airtel Broadband Connection — frod

                sir,
                My name is Aashish Maheshwari , an agent named SANJEEV KUMAR from AXIS INDIA CALLING INFOTECH (P) LTD. (an authorized channel partner of bharti airtlel Ltd.) arrived to our house on 31 december 2009 and take Rs.1800 from us for airtel broad band connection and when i did't get my connection then till one month i contact to SANJEEV KUMAR but after one month he start using abusive language then we move to AXIS INDIA'S office which is situated in B-2,SECTOR-57, NOIDA-201301(U.P.) and we talk to the manager of axis india named Mr.DINESH then we come to know that sanjeev kumaar had left the company then we told to Mr. DINESH that SANJEEV was your employee and you shouls take the responsibility for my money then he told me that he would cunsult SANJEEV and now we are calling to Mr.Dinesh he is not even giving the positive reponse but also not using proper language.
                so please help us to sort my problem,in addition to this we have wasted an amount of money for roaming here and there.
                my contact no is :- [protected]

                Airtel Broadband Connection — Unethical & Unprofessional behaviour from AIRTEL

                Hi,

                This is in regards to my Land line & Broadband connection #[protected]. Account # 11600956

                I have been using Airtel services from quite some time & have always appreciated the connectivity & speed. However, from day one I have been facing the issue of my payments not reflecting on Airtel accounts.

                I have been dropping my payment cheques every month in Airtel drop boxes & every time they use to misplace my cheques & my connection use to get barred. I have never said no to any payment & have always made a cash payment or have asked Airtel guys to collect the same. But there is no end to it, every time you guys bar my services & I am getting harassed. Every time I have given information about the payment made but you still can't locate the same.

                My patience has reached to a saturation point & I gave a call to Airtel customer care & told to close my connection & got a reference # 33137440 as again my connection was barred & I have dropped the check twice. I have given that information to Airtel customer care department myself but as usual of no use.

                I got a call from Airtel’s so called retention department on Saturday, May 29th & the guy who made the call was so rude & sarcastic that he opened the call by saying that when are you going to make a payment. I narrated the entire incident but he kept saying that make a payment. I asked him that is it a retention call or a collection call? He said that I will have to make a payment. I got so frustated & asked for his supervisor & told him that I will not make any payment.

                His supervisor Mr. Javed was nice enough & tried to persuade me but he as well was talking about a payment. I told him that I have kept Airtel modem & telephone appratus aside & don't want Airtel connection anymore & somehow the call got disconnected. The original caller again called & started using foul language & said that if I will not make any payment then my relatives & friend will get collection calls.

                After half an hour, I started getting calls from my 4 relatives that they are getting collection calls & the guy is saying that Mr. Ashish Ahluwalia has given your number & you have to make this payment.

                If this is the kind of retention these guys are doing then Hats off to them because by doing this Airtel is just ruining Airtel's reputation & not mine. I would have agreed to pay had it been a nicer way but the way you guys have dealt with this situation I am highly annoyed & will not make any payment.

                I called up Airtel customer care department & spoke with Airtel shift supervisor Ms. Neha Raman & she assured me that all this will stop & gave me Reference # 1075060.

                If you these don't know what Retention of a customer means then I must say that Airtel will very soon vanish from the market due to the associates they have who tries to collect on every account & are least bothered about the customer's concern. I have received a pathetic services from Airtel people & I guess they should again look at Airtel recruitment mechanism.

                This is my final warning to these guys & one more call to any of my relative or friend & I will file a lawsuit in consumer court.


                Thanks & Regards
                Ashish Ahluwalia (Advocate)
                Cell # [protected]

                Airtel Broadband — Refund Amount of Advance pay After Application Rejected

                Hi ,

                I submitted my all the application with cheq to Airtel broadband service on 17th May 2010 for the new connection , but due to some port issue my connection has been got rejected & for the same i got a confirmation from airtel on 22nd May 2010. They told me that i will be getting refund amount by 27th May 2010 , but till now i haven't got refund amount from airtel . I alredy log a 3 complain with airtel (i.e 32985824,33304670 &[protected] .
                I tried to contact with the higher authority but their information is not available in airtel site & as well customer care guys not providing contact details of the higher autority. I am really disagree with this kind of support from airtel. I already spend rs.500 for daily calling to customer care guys & their manager Mr. Bhargava , Gopal & Satish.
                Whenerver I called they will tell you will get your Refund amount by tomorrow , but till now for them tomorrow didn't came . I requested to take a corrective action on this.

                Sushil Kumar
                [protected]
                airtel is a fraud company... they extort money from people by generating fake bills...

                airtel broadband ludhiana (brs nagar branch ) are the big frauds...these people extort money from people by genarating fake bills ...

                if you people are also facing same problem...then let us file an FIR with police...against airtel broadband ludhiana ( brs nagar branch ) .

                Internet Broadband connection — disconnect the internet connection

                sir,

                i am the coustomer of broadband internet connection and i want to disconect my internet connection.........plz disconect my broadband connection.

                my number is [protected]and[protected]
                and my email id is [protected]@gmail.com

                Airtel Broadband Connection — Disconnection request pending for appx. 2 months

                Dear Sir,

                I'm continuously trying to get disconnection of my Airtel broadband line with landline no.[protected] since July 21st 2010 but it has not been done till today.

                I've received two bills after my disconnection request out of which I've paid one. I'm ready to pay other bill also but only after I got the disconnection to avoid receiving more bills.

                I've the mails received from Airtel 121 with the reference nos. to look into the matter, can provide you with details in next step.

                An early response is highly appreciated.

                Thanks & regards,
                Vandana Kaushik
                (M) [protected]
                i mahendra singh kushwah, my land line no is[protected] at laxmanpura, padav, gwalior. i would take a internet connection for 549/-unlimited plan but your executive install connection for 499/- and send me bill of internet something 3000/- of first month. i complaint at all levels that it is cheeting .i want to pay bill in 549/- plan .pls correct my bill and continue my phone connection . i am your four years old and honest and timely pament costmore.my old complent no 37720422.my mail id is [protected]@rediffmail.com.
                Dear Sir,

                I would like to explain the procedure happened with your call center

                I (srinivasu.k)took the broad band connection on November 2009 with Account No: 15235474, it is under three months advance payment scheme of rupees 1800/-, we used for nearly two months later on we shifted the house, regarding this we request for the change of address and connection, your people told that it is chargeable around 500/- .So I asked them to cancel the connection instead off shifting, later on they called and came to me for free shifting charges scheme, after so many days they came to our new address for connecting and they reported us that there is no feasibility for connectivity at new location address, even then I forced them to disconnect the account .
                Several times I reported to the customer care during the remainder of the outstanding balances to disconnect my connection and account .
                Please call me regarding any clarifications to the mobile number [protected].
                So on the above statements I am not responsible for the outstanding amount to be paid without any usage of the services, moreover you due payment of my prepaid amount of advance amount of 600 Rs/-


                From: Airtel Updates [mailto:[protected]@airtel.in]
                Sent: Tuesday, May 18, 2010 11:49 AM
                To: [protected]@sreego.com
                Subject: BHARTI AIRTEL LIMITED - PAYMENT REMAINDER NOTICE

                Dear Customer,
                This is with reference to your AIRTEL Fixed line & Broadband Account No: 15235474 and Del No:[protected].
                We would like to bring to your attention that there is an outstanding amount of Rs.1380 which is currently overdue for payment.
                In spite of several reminders to the contact details registered with us, we have not received the payment till date.
                However, you will appreciate that we are extending you this final opportunity to clear the dues for your account. Please make the payment within 7 days from the date of this email. Failing which, your account will be handed over to our legal department for further proceedings. Kindly consider this mail as our final intimation towards clearing your dues.
                Kindly ignore this email if the outstanding is already cleared.
                Please feel free to contact us on[protected] or Email us at - legal.[protected]@airtel.in
                Thank you,
                Warm Regards
                Airtel Telemedia Services

                Airtel — Airtel Broadband Register fee not return

                I had applied New Airtel Broadband. My ID is ch-1034927. Next day i got cabel connection and tested ok. After 10 days they inofrmed no space in the box. Then they canceled on that next day oct 9 and they told you would get cheque amt 500. Still i have not receive any cheque and connection. The Airtel Services not good.

                AirTel — AIRTEL BROADBAND NET CONNECTION

                Sir
                I had already cancel my airtel internet connection before 10 month. But airtel office bhopal always send me airtel internet with landline bill. as my airtel no has been disconnected/cancel kindly do not sent me bill and msg/call in future.

                Thanking you

                Shilpa Sahu

                Airtel Broadband Connection — Request has been raised to close the connection 2 months before

                Now I have an Airtel Broad Band connectin from last two years. Some reason I am not using from last 5-6 months & requested 2 months back to Airtel customercare to remove the connection.Every month I am reciving the bill after putting the compalain & unnecessarly paying the billed amount. Request for helping to resolve the issue
                Please find the Airtel Broadband No:[protected] Name of SUDHIRANJAN SWAIN,
                Marathahalli, Bangalore-37

                Airtel Broadband Connection — Grievance Against broadband connection

                Hi,

                Three weeks before I placed an order for installing Airtel broadband connection at my home. I requested for 999 Monthly plan with WiFi modem. For the initial two weeks I didn't get the installation as I was told that there are some technical issues in lines; once corrected the installation will be done.

                After two weeks, technical team came to my place and installed 1999 monthly plan. To add on, welcome call had incorrect residential address. This happened last week . I have contacted and complained the concerned guys infinite times. Each time I get to hear that it will be done today but unfortunately its not done as yet.

                My disappointment is that I don't expect such negligence from Airtel. I don't know where the information went all wrong (of course not from my side), but due to this my work has suffered a lot.
                I request you to please look into the matter. Looking forward to a resolution to this problem at the earliest.

                Thanks & Regards,
                Vaishali
                H-19/ 48; Sector - 7; Rohini ; Delhi - 85
                +91 [protected]
                Thanks for the acknowledgement.

                airtel internet broadband connection — to disconnect the internet connection

                Respected sir,

                I Chandra pal Singh living in Lucknow in sector - M, house no. 194, aliganj; using the service of internet broadband connection provided by airtel broadband since 15th December 2009. Now, i am transferred out of the city and wanted to surrender or disconnect the service provided. I surely enjoyed your excellent service. My fixed line no. is[protected]. The security deposit which i have to receive from you, i hope you will surely give that to me as early as possible by the means of demand draft or cheque. I also want to state that i have paid all your earlier bills.

                Regards,

                Chandra pal Singh
                [protected]
                L-VI, house no. 194,
                sector - M, aliganj, Lko.

                Airtel Broadband — Disconnect Internet Services

                Dear Sir,

                I have an internet broadband connection at my home on [protected] but this internet connection is not used by my family and me. I want to disconnect my internet broadband serivce on aforesaid telephone number so I request to you disconnect this service and oblige me.

                Thanking You,

                Vandana Sharma

                Airtel broadband internet — internet disconnected.

                hello sir ,

                i want to inform u that my airtel broadband connection was totally disconnected ,as it shows 0.0Kbps speed ,..

                i would like to register my complain to u so u may fix this problem as soon as possible.

                your faithfully

                DEVENDRA SAHU

                [protected]

                E-mail= [protected]@yahoo.com

                Airtel Broadband — Disconnection of Broadband connection

                I want to get my airtel broadband connection disconnected with immediate effect.

                Phone Number :[protected]

                Regards,

                Jayita Ganguli
                CF-401, Sector-1,
                Salt Lake City,
                Kolkata - 700064
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                  F
                  FALGUN KANIJIA
                  from Mumbai, Maharashtra
                  Apr 18, 2009
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                  I am uneble to surf the Airtell plug to surf in my office premisses at Mithakhali Ahmedabad
                  Inspite of complaining to Aitel customer care no solution.

                  We have lodged our complian thrice but still there is no any respond from Airtel customer care excpt there coplaine number.

                  We are very sorry to say that we have the worst experience of AIRTEL PLUG TO SURF and there SERVICE

                  Thanks & Regards
                  Falgun kanijia
                  wat the price of airtel plug to surf
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                    S
                    SRI SANJOY KUMAR PAL
                    from Delhi, Delhi
                    Apr 18, 2009
                    Report
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                    Dear Sir/Madam,
                    I am Sri Sanjoy Kr. Pal is an Airtel customer. I have using Airtel mobile connection after 4 years approx. My Airtel mobile No. is [protected] (prepaid). I want to deactivated the Life_pack Subscription form igmobi.com (wap.fun.com). I have received SMS in my mobile vide No.56363 and cut subscription Re. 1 per SMS vide No.64611001 from wap.mobifun.in. in my balance. But these SMS have no any work for me. So, I want to Decativated this pack immediate.
                    At first I call Airtel Custromer Service but in present day there is no received any call. Please solicited the matter urgently. otherwise I have reject Airtel Service and using Other network service.
                    I request you please kindly solicited my problem immediately and stay using this service your customer.

                    yours faithfully,
                    Sri Sanjoy Kr. Pal.
                    Agaryala, Tripura
                    I am Bhagwati lal yadav is an Airtel customer. I have using Airtel mobile connection after 3 years approx. My Airtel mobile No. is [protected] (prepaid). I want to deactivated the Life_pack Subscription form igmobi.com (wap.fun.com). I have received SMS and cut subscription Re. 1 per SMS vide No.64611001 from wap.mobifun.in. in my balance. But these SMS have no any work for me. So, I want to Decativated this pack immediate.
                    At first I call Airtel Custromer Service but in present day there is no received any call. Please solicited the matter urgently. otherwise I have reject Airtel Service and using Other network service.
                    I request you please kindly solicited my problem immediately and stay using this service your customer.

                    yours faithfully,
                    Bhagwati lal yadav
                    [protected]
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                      mrs.kulkarni
                      from Hosur, Tamil Nadu
                      Apr 17, 2009
                      Resolved
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                      Resolved

                      Dear Sir,
                      I m mrs.kulkarni my father have ur companis sim card(prepaid). before few days his cell has loss.so, i'll call in ur cust.care center & block that no. & then purchase duplicate sim card as same no. since before 1week after 1 1/2 week its not in my use when i go in ur service gallery named KUKKOO AIRTEL GALLERY SDAR inNAGPUR they havent give me gud respons sake of them my father bussi. has loss sinces that time to today.thats my father's bussiness no.that no. registered on mother name mrs prabha p pande & no.is [protected] pls as early as possible activate it.
                      Thank U!
                      Your sinciearly
                      Mrs.kulkarni
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        M
                        mainak dey
                        from Kolkata, West Bengal
                        Apr 17, 2009
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                        Respected sir, since 4/04/09, I launced complained against to stop all city alart services which include night life alart, movie masty alart, , eat-out alart, sales alart, sakkat cinema alart, theatre allart .But no serious action is taken to stop these alart services since then.the massage center no is [protected].and massage come from 54321.so please stop these lart services immedeately or i will quit from your services.My mobile no is [protected].
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                          Z
                          Zeba Anjum
                          from Noida, Uttar Pradesh
                          Apr 17, 2009
                          Resolved
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                          Resolved

                          This is regarding a fake bill that has been generated by this fraudulent company going by the name of Bharti Airtel services.
                          My brother got his phone deactivated on the 20th of March last month and he didnt use the phone after that.
                          This month Airtel sent somebody to my home threatening us with dire consequences if we dont pay the bill of 44000!!
                          His average monthly expense was usually of the order of <1000.
                          Airtel is claiming that GPRS usage charges alone amount to 44000.
                          Please suggest the right forums and the process to take such a case forward.
                          We are being harassed by the company officials.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            N
                            Nikhil Arora
                            from Mumbai, Maharashtra
                            Apr 16, 2009
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                            We have Taken Airtel digital TV connection from TCH Hyderabad we paid Rs.2000/- but by mistake airtel people credited our money in some other person's A/C and when we are asking to sort out this problem then there manger Ms.homine Daniel said that it will take 5 days to resolve our problem. Now if this kind of big brand is taken that much time resolve customer's problem then there is no meaning of buying airtel digital TV I am really fad up with there services and if they are not going to take any action as early as possible then I am ready to file a police complain Against Airtel.
                            sir i am online paid by my digital tv ([protected]) but upto time not credit of my account.kindly solve
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                              A
                              Amareh Gunjan
                              from New Delhi, Delhi
                              Apr 16, 2009
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                              Dear Sir/Madam,

                              1. I, Amaresh Gunjan, am an old customer. I had an airtel broadband connection Number 45518736. The connection was installed and activated in
                              May/Jun 08 at the address of 126 - GOODWILL Apartments, Sect - 13, Rohini, New Delhi - 85.

                              2. Being an Army Officer, I was provided with a Govt telephone (MTNL) in Aug 08 and Hence I surrendered my airtel connection. After about 7/8 months, on 14 Apr 09, I got a call that a case of 'Cheating and Fraudulement' had been filed against me at the Tis Hazari Court, New Delhi by Airtel Company, for not paying an amount of Rs 1686/-. The details of the case are :
                              File No 7723; Camber No - 515; Rajat Dixit ([protected]), Tees Hazari Court.

                              3. I was shocked by the these allegations against a serving Army Officer in the Ministry of Defence, Govt of India. I was particularly surprised by the immature handling of the issue by your representatives. On checking back through your representative I was informed thta :Sir, do not take tension, everything is clear and thre was a mistake'. I need to clarify somethings and also need some clarifications :

                              - Firstly, when I surrendered the tele connection, obviously I had paid all the outstanding dues to the best of my knowlwdge. Assuming, for a moment that a particular bill had been left out, then why I was not reminded through my mobile or my reference contact or through my email id, all these details were available wiyh you. If you could inform me through the same contact that a case has been filed, why could you not inform me earlier of the outstanding payment, if any.

                              - Secondly, the charges that you have levelled are very very serious which besides dnting my reputation may cause harm to my carreer prospects. Do you think that the appraoch you have taken is the right way to deal with.

                              - Who is going to account for all the pain, agony and mental tension going through me and my family members.

                              4. Considering the above complaint, may i request the concerned officials to please look into the matter and give me a quick response. Pl do justice to your famed reputation.
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                                V
                                vinay kant saxena
                                from Panipat, Haryana
                                Apr 16, 2009
                                Resolved
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                                Resolved

                                Dear Sir,

                                In 2007, when i was working in ICICI Prudential Life Insurance Co., Jaipur at Vaishali nagar, I surrendered my airtel connection at Airtel office in Jayanti Market, Jaipur. But till now i have not received my reimbursement of excess amount.

                                Now i lost my number, i talked to customer care representatives many times but no result is there, i admit some mistake from my side but hope do the needful.

                                my some details regarding connection are:

                                name of connection holder: vinay kant saxena
                                address on which connection issued: icici prudential life insurance co. ltd., Prestige tower iiird floor, vaishali nagar, jaipur
                                place where connection surrendered: airtel office at jayanti market, jaipur.

                                present contact number: [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                Airtel — Reimbersement from airtel

                                On jan 10 th 2009 i have paid 550Rs for getting connection for airtel internet but because of the digging roads and giving connection to my house is a big problem and previously airtel had digged all the road for main cable so the committe members are not allowing the airtel persons to give the connection all this is the adminstration problem of airtel ofter one month also they have not given the connection and they have canceled my application but till now they have not retuned my money

                                Airtel — reimbursement of excess payment.

                                Dear Sir;
                                My payment(6000 Rs)has to come from airtel. they are saying that they sent me cheque but i have n't received any cheque till now.
                                this is issue is pending from last 6 month.
                                Airtel is not giving any possitve response to me.
                                So kindly help me regarding this issue.
                                Regards
                                avdesh
                                [protected]
                                avdesh.[protected]@gmail.com
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                                  M
                                  madan mohan sharma
                                  from Mumbai, Maharashtra
                                  Apr 16, 2009
                                  Resolved
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                                  have applied for registration for my account on airtel postpaid by using ndmcdelhi as login id. they sent me a password via sms on my mobile but when i want to login again they dispalyed the message that registration failed due to mismatch of loginid & password
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  i purchase a new connection the mobile no. is [protected] and sim no.[protected] packed january 2009 type h-2 card the proble is that not activate this connection by airtel side i want to start this connection plz understand my problem and solve this I expected you solve my prolem thanks for solving my problem
                                  I received a massage from AirTel to submit prepaid documents. After contacting customer care on 6-7-09 at around 8 pm I was told to submit the papers at M-5 Cannought Circus. When I went there in the morning around 10.30 to submit the documents but they refused to accept and instead directed me to contact at [protected]. I contacted the given number at around 11am on 7-7-09 and I was told that their man will come and collect the documents from my office address at ITO. When nobody turned up till 2 pm on the given address I again contacted and I was again told that the concerned man will be coming within an hour and he will contact you. At 5.30 when the Office was to close down I again contacted and I was told that the person will come tomorrow morning and will collect the documents.
                                  At around 9 pm I was surprised to see that my outgoing calls have been barred for the reasons best known to the AirTel.
                                  I am a AirTel connection holder since September 2002 and I do not understand what type of verification is to be done when there is no change in my residence, office and other particulars etc.
                                  This is really very bad on the part of the AirTel to bar my outgoing calls without any fault of mine. I have to made very urgent ISD calls today and for that I have to cut a very sorry figure to my relatives abroad.
                                  If this is the way to do the business then I will be forced to think over to surrender my connection.
                                  dear sir
                                  i am airtel custmer my mb. no. is [protected]. i have same recevied call from some day ather country no. [protected]. so pl. stop international call from U.A.I pl. stop this
                                  I need my airtel post bill details and call details from 2008 jan to 2009 dec .do the needful . plz send to my e-mail id: [protected]@yahoo.com
                                  my no.[protected]
                                  Respected sir,
                                  i am raghavendra joshi, I lost my mobile today morning at 8.00 am. My Mobile no is [protected]. This no is registered on my mothers name. shanta bai. My address is
                                  Plot no-40
                                  h no 8-15-68
                                  bhaskara nilayam, LB Nagar Hyderabad.
                                  recently i made the calls to following numbers
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  Please immediately block my sim card. I will submit all the documents tomorrow morning in airtel customer care center.

                                  Regards
                                  Raghavendra Joshi
                                  Dear,
                                  My Airterl Mobile No is [protected]. without my knowledge your team has actvated so many services like missed call, matromonial service, dial a song etc. Every time my recharge coupon is being used up for all these extra services. You are directed to cacel all these services, failing which the matter is going to be taken up with the consumer court.
                                  Dear,
                                  My airtel mobile no. is [protected].It is a prepaid number.I want to deactivate Airtel Live service(internet) from my mobile.Inspite of lodging so many complaints against this issue no action have been taken.I ve been contacting customer care from 4 days but all i get to listen is that'it will be deactivated within 4 hours' but nthing has been done yet! You are directed to cancel this service otherwise i would be taking some another action.CONFIRM THIS DEACTIVATION PROCESS BY SMS.
                                  Good evening...
                                  My airtel mobile No is [protected].I am the customer of airtel from 2008. but before some days( I think its before 2 weeks) i had received a message from airtel centre that for activation of caller tunes. They had given the Toll free no 578785 to hear the songs. so just i dialled that no and heared some songs. Then i pressed the Red button in my mobile and came out.. I did not activate any songs as my caller tune.. But they took 24 rupees from my balance... many times i called to customer care and informed them the situation. But no Responses...finally they told that we will deactivate your caller tune... But still that caller tune is in activation...Pls try to refund my amount which has taken from my main account wrongly...Or deactivate my caller tune...
                                  hello my name is shakti singh rathore... nd my cell no.is [protected]... earlier msg pack was activated on my no. but in my last outstanding bill, the customer care executive told me that there is no sms pack activate on my no. nd i dnt deactivate the sms pack... plz chk it as soon as possible...
                                  Sir,

                                  I wanted to recharge the mobile -[protected] through AXIS NET BANKING

                                  for Rs 50/ on 01/03/2011 and the message came" operating system not available,

                                  please try later". In this way I tried five(5) times on 01/03/2011 and on 02/03/2011

                                  one(1) time . But six times my S/B A/C -[protected] was debited

                                  @ Rs 50/ each totalling Rs 300, but the mobile [protected] was not recharged

                                  a single time.

                                  Please look after the matter so that my A/C was credited for Rs 300

                                  or my mobile may kindly be recharged for Rs 300.

                                  Thanking You,

                                  Yours faithfully
                                  anusri bhattacharyya

                                  email - [protected]@yahoo.in
                                  my mobile no. is [protected] and i am not calling to customer care no. 121 from this airtel no. and i have already submitted three or four time complaint to customer care but my problem is not solve till date.
                                  I want to know the person name And his details Because he his given the badwards and his phone no is [protected]
                                  since from 2 months my line to customer care is totally blocked.if this is automatic then there is no need of employes(customers care).solve my problem other wise i will take action about u'services. CELL NO. [protected]
                                  i had applied for upgrade from dish tv to hd..at the time of online purchase your employee had offered 14hd chanels free for 15 days..but after hd installation they say that there was no such offer..i[censored] cant provide y do u give such type of comittment to us...only to have yr targets..yourl cheat the customers..i have spoken to yr customer care executive but no response..very bad service
                                  I was using Airtel postpaid and later I shifter from postpaid to prepaid, because I got one more post paid connection. I was not interested to cancel this number, because, I gave this number to most of the people. I recharged and the balance was approximatly Rs 60/-. I was not using this number for calling, I am using only for incoming calls. after 2 months of time i was checking I shocked, because the balance was .17 paise. I enquired the customer care, they wewe telling that, you have enabled one portal, for that everyday Rs2 deducting. I asked them, I not activated any thing. they were telling that, I am seeing this and telling. i asked, what is that exactly? They told that, That is the one devotional song portal, you will get everyday massage from one number about devotion. i told her, till now i didn't get any massege from them. Can youc check ant tell me when and what massege I recieved from them? She got confused and she replied that I dont know sir, now i am cancelling this servise. She was careless about others money. Then i asked her, ok, to whom I need to contact for further clarification. She is telling that, you need to contact us only. If i call them, they are escaping and they dont know any thing.

                                  The Airttel is doing lot this kind of things. Sure this company will get effect of this mistakes. They may think that, peoples are foolish, they are not thinking on this, but peoples are too smart and they react very smartly. Definetly they will pay hugely for their this kind of neglegency and too worst support.
                                  Airtel, please dont make people foolish, they are also like you, dont hit thier stomach and try to make money, if that is the case, sure one day you will close the company very shortly. Hope that day will come very soon. Try to correct your mistakes. Dont try to make money in wrong way, that will not be permanent.
                                  sir i use airtel lappo sim after 1 month my problem my call rate 60paisa per sec non a 10 paisa per sec sir pls help me my no is[protected] and my email id is [protected]@gmail.com
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                                    K
                                    Kamesh
                                    from Hyderabad, Telangana
                                    Apr 16, 2009
                                    Resolved
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                                    I am a prepaid customer to Airtel ([protected]) for the past 6 years. Last december (dec 2008) i changed my ECS mandate so that Airtel collects monthly bill from this bank. Though their call centre claims the airtel records are upadated with the new bank. The bills are stilling going to old bank forcing me maintain the old bank. I made around 50+ calls to their call centre and sent several emails without any positive result.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      R
                                      Rahul nischal
                                      from Bengaluru, Karnataka
                                      Apr 16, 2009
                                      Resolved
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                                      Resolved

                                      The recent issue i faced was bill payment - They have new option to pay bill on there website where in you don’t have to login to pay the bill for customer support.
                                      I was more than happy to use that option and paid the bills. The amount was deducted from my Savings account and said credited to the Airtel on the webpage.

                                      The major problem started here.
                                      After 2 months the amount is not yet reflected in the my mobile no. account.
                                      Funny part today they removed my number from Airtel Network... cheers...
                                      Greatest Gift from Airtel for being a customer for past 7 years and paying all the bills in time.

                                      Well with regard to above issue i have rasied series of complaints -
                                      1. I raised a complaint on 8th of march, which was later closed some how without any reason
                                      2. new complaint i rasied on 13th march. Where did thsi complaint went i dnt knw
                                      Every time i called them up i have to explain my story to them. Funny part the CC represtitive does’nt know what is credit card and what is debit card . I have explain them what is debt card.
                                      3. On 18 march i raised another complaint
                                      4. I again called up on 23, 24, and 28th of march to enqurie issues. No update provided
                                      mean time i got message saying that they have handed over my details to recovey agent to recover mobile bill of 600 when I have already paid the bill.
                                      I knw in india companines know only rowdyism and nothign else. Nothing new
                                      5. Again called up on 4 April, 8 and 10 april. No updates . on 10th april they told system under updation so call me back after 13th.
                                      This is common issue, airtel systems are always under upgradation.
                                      on 16 th april my phone was out of network.
                                      When i called up they said i have due? funny all my complaints were bull shxx for airtel.

                                      Brief about my association with Airtel -
                                      I had been a customer of Airtel from past 7 years. I have been using all the services on the Airtel and currently I use two airtel numbers.
                                      The service
                                      for call and sms was good in the beginning i.e. in 2002 to 2005. but later on it started giving issues like call drops, no network, low voice quality. But customer support was good .
                                      By the beginning of 2008 i started facing huge call drops and bad quality voice calls. Internet service on airtel is useless from the time i had used it ( i.e. from 2005).
                                      Mean time I had chance to use BSNL and it fair far better in terms of connectivity ( in 2009 ) and call rates are good compared to Airtel.
                                      The cost we pay for Airtel is very high even today. But the customer support has become pathetic now.
                                      the call drops are common now a days, call quality is very bad. Customer support ppl dont knw what they are doing or they are really not fit for that job.

                                      I am just awaiting for the number portablity to come in and immdeatly i will move to other operator. The call charges will be very low compared to airtel, i can save 50% of the cost.

                                      Everytime u call them they give u new consumer complaint no. and they close the call without informing you and not resloving the issue.

                                      Well i asked executive to open old complaint and activate my connection. and I promised him that i will move out of airtel as soon as number portabilty comes in.

                                      Hope now they will look at reslove the issue of this humble and loyal ( for past 7 years) customer and i can use airtel for another 8 to 10 months.

                                      The trend I am seeing now a days is all pvt telecom company is becoming pathetic and BSNL is bck in league eventhough pvt players try to stop BSNL by some crook method.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        A
                                        Aijaz Dakhwe
                                        from Mumbai, Maharashtra
                                        Apr 16, 2009
                                        Resolved
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                                        Resolved

                                        Hello sir / Madam...
                                        I have no recd. my bill for the month of march 2009, so pls. send me immdly. for payment...
                                        my cell no. is [protected]...
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Dear sir,

                                        my name is santosh kulkarni and my cell number is [protected] from ranchi, i am not yet reccived postpaid bill of month february and march.although i already paid 2850 .00ruppes.please kindly do the needful.
                                        my mobile no [protected]
                                        Hello sir / Madam...
                                        I have no recd. my bill detail for the month of feburary, march 2009, so pls. send me immdly. for bill details
                                        my cell no. is [protected]
                                        GOOD
                                        Plz send mobil bill Full Detail (number is-[protected])
                                        I have no recd. my bill detail for the month of feburary, march 2009, so pls. send me immdly. for bill details
                                        sir,

                                        i am not received my last month bill, i am at chennai, could u pls send bill to my mail id, my no is [protected].

                                        Regards
                                        senthil
                                        [protected]
                                        dear sir,
                                        i want to recived my bills[[protected]] to my mail id (as i mentioned in above id )and it is very urgent because i need to claim other wise money will go from my pocket .
                                        pls pls do the needfull as early as possible.
                                        thanking you
                                        My phone no.:[protected] &[protected]
                                        Sir I have already paid my airtell bill. frist in 500, 2nd 635, 3rd 1000, 4th 465 But your company stop my service why? Check our account and start the service.
                                        Dear Sir,

                                        i want to receive my current airtel bill ([protected]) to my mail Id (as i mentioned above) and it is very urgent because i need to claim other wise money will go my pocket
                                        pls do the needful as early as possible.

                                        thanking you
                                        I want my itemized bill statement of march 2009 my mobile no [protected]
                                        Airtel post paid connection is there but i want my previous months bill details. My mobile no is [protected]
                                        Dear sir, please send my [protected] post paid Airtel monthly bill to my E-Mail Address [protected]@rediffmail.com
                                        Sir, Request send my [protected] Airtel post paid bill for the month of MARCH-2009 and also every monthly bills to my E-mail address [protected]@rediffmail.com
                                        i want to my bill copy of march 09 my mobile no [protected]
                                        DEAR SIR/MADAM MY AIR TEL POSTPAID BILL HAVE REACHED TO ME SO I REQUEST U TO PLEASE GIVE MY BILL IMMEDIATELY AS SOON AS POSSIBLE MY POSTPAID NO IS [protected]
                                        ACCOUNT NO IS[protected] THIS ARE DETAILS OF MY POSTPAID CARD
                                        my contact nos.
                                        my no [protected] sim blocked.I dont pay.
                                        i want to my bills of April'09 to May'09 my mobile Nos.[protected], [protected], [protected]
                                        Dear sir,
                                        Please give me my bill for april to may 09.
                                        I want my airtel bill details for the month of may09 my mobile no is, [protected]
                                        I want my airtel bill details for the month of may09 my mobile no is, [protected]
                                        i would like to know my airtel bill for may 2009, my cell no. is [protected]
                                        Plz send mobil bill Full Detail (number is-[protected]
                                        Ihave not received my bill paper copy and also by mail for makeing the payment of bill i need bill as soon as possible so please sent me my billas soon as possible wilth my all detail of call charges My no is [protected]
                                        i wants my bills March'09 to May'09 my mobile Nos.[protected]
                                        sir,
                                        i request you to send me the bill from 5/5/09 to 4/6/09
                                        dear sir / madam,

                                        i want my july month Airtel postpaid bill detail pls send me, [protected]
                                        please send my e bill on my email add.(amar.[protected]@gmail.com)
                                        Hello sir / Madam...
                                        I have no recd. my bill for the month of may 2009, so pls. send me immdly. for payment...
                                        my cell no. is [protected].
                                        Hello sir / Madam...
                                        I have no recd. my bill for the month of May 2009, so pls. send me immdly. for payment...
                                        my cell no. is [protected]
                                        i want to mya bills of July 2009 my mobile No. [protected]
                                        sir,

                                        i want to bill July 2009 My phone No. [protected]
                                        Hello sir / Madam...
                                        I have no recd. my bill for the month of July 2009, so pls. send me immdly.
                                        my cell no. is [protected]
                                        want to see my postpaid call list of july august and september of 2009
                                        please send my all bill on my email id i required all bill from nov2008 to aug 2009.
                                        please send my all bill from nov2008 to aug2009 MNO.;[protected]
                                        PL SEND MY ALL BILL FROM NOV 2008 TO AUG 2009
                                        MNO [protected]
                                        Plese Send me my bill details of Aug.09 And Sep.09
                                        My cell no. is [protected]
                                        sir i want my august/09 month bill. as i changed my rental house it is misplace and i want to claim to my company.my mb no [protected]
                                        i want to know calls details for the month august09
                                        i want to know call details for the month august09
                                        I NEED MY AIRTEL POSTPAID BILL FOR THE MONTH OFAUGUST,
                                        kindly send me bill of post paid number [protected] on the email Id :- vandana.[protected]@flykingfisher.com
                                        i want my detailed
                                        bill till august & sep month
                                        Hello sir / Madam...
                                        I have no recd. my bill for the january to april of 2009, so pls. send me immdly. for payment...
                                        my lqnd line number is[protected] and 25210943...
                                        I want my last 3months bill and payment details. my mobile no is [protected]. name;MVSR Enterprises
                                        i am not receiving my call details along with my bill.
                                        please send the call details of month oct-09, for my CUG mobile nos. [protected] & [protected]
                                        I want my detailed mobile bill for 10/2009, my mobile no is [protected]
                                        i want to my phone no. 4484912 call details apr 09 may 09 june 09 july 09 plz send us immidiatly.
                                        my number is[protected] plz sent latest 3 months statement in my mail i.d
                                        i want to see my august, septembar 2009 local call details immediately its really urgent my mobile no. is [protected]
                                        Pl send my bill from Sep.09 to Oct.09 MY Cell No. [protected]
                                        i am not received my last month bill, i am at chennai, could u pls send bill to my mail id, my no is [protected]
                                        I want to know Bill amount for the month of May 2009.
                                        My Mob no. is [protected].
                                        I want to know Bill amount for the month of May 2009.
                                        My Mob no. is [protected].
                                        I want to know Bill amount for all the months since 2006.
                                        My Mob no. is [protected].
                                        please give the postpaid bill status for all months since 2006.

                                        my mob. no. is [protected].
                                        dear sir i did not receved the bill for my mobil no[protected] from octber 2009, pls send the details


                                        raj
                                        Sir/Madam,

                                        I need the bill details of my airtel number and my number is [protected]. Please do forward a copy of my bill to my e-mail id that is [protected]@yahoo.com.

                                        Awaiting for your early reply,

                                        With regards,

                                        Naveed Khan
                                        my name purushttam bagde in kalyan my phone no.[protected] 6month bill ditelas my id.
                                        Dear sir/Madam

                                        I am your bonafide postpaid member. My mobile No. [protected] is lready disconnected, but I am our bill already e-payment of Rs. 2000/- (Two thousand only) and recharge No. Tx1D[protected].

                                        Please as early as possible my airtel No. connected and my usas.
                                        I want my airtel bill copy of year 2006-07, pls provide this early.
                                        I want copy of airtel bill of year[protected] of thisNo [protected].
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