[Resolved]  Airtel Broadband Internet Connection — very low speed

Address:Bilaspur, Chhattisgarh

SIR/MADAM,
I HAVE GOT YOUR REPLY AGAINST MY COMPLAINT. THEY SAID ME THAT SPEED IS GROWN. BUT MY INTERNET SPEED IS NOT GROWN YET. IT IS 45KBPS. PLEASE GIVE ME ASSURED 512KBPS SPEED, SO AT LIST I WILL CONTINUE.
CHETAN SALKUTE
PH. NO.[protected].
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel Broadband — Very low speed

I was having a broadband connection that was very good otherwise, download speed, upload speed, connectivity speed, etc, except that their service was very poor, they will respond after 4-5 days for today's complaint, sometimes not at all, you have to follow up by spending your precious money, since I needed a reliable constant connection, I changed over to Airtel, which was praised to the skies for service and all, but I happened to know the problems only after getting the connection of 799 home plan, 256 kpbs speed (only half the speed which they are able to and are providing right now), which is causing a lot of problem since I am mostly doing work from home, and the speed is a problem, especially when you use some online programs (I never had speed or connection problem when the other connection was active). Also, these people collect a service tax of 13%, which would add another Rs. 100 to this plan, and I am not sure if I upgrade the speed, will they be able to provide consistent speed or the same half the speed as it is now, really sometimes, I wonder how they do not have a problem taxing a lot of money and boasting good service, but there is no service on speed, there is no commitment on this, what is the use of having a connection that is of no use other than emailing only.
I was having a broadband connection that was very good otherwise, download speed, upload speed, connectivity speed, etc, except that their service was very poor, they will respond after 4-5 days for today's complaint, sometimes not at all, you have to follow up by spending your precious money, since I needed a reliable constant connection, I changed over to Airtel, which was praised to the skies for service and all, but I happened to know the problems only after getting the connection of 799 home plan, 256 kpbs speed (only half the speed which they are able to and are providing right now), which is causing a lot of problem since I am mostly doing work from home, and the speed is a problem, especially when you use some online programs (I never had speed or connection problem when the other connection was active). Also, these people collect a service tax of 13%, which would add another Rs. 100 to this plan, and I am not sure if I upgrade the speed, will they be able to provide consistent speed or the same half the speed as it is now, really sometimes, I wonder how they do not have a problem taxing a lot of money and boasting good service, but there is no service on speed, there is no commitment on this, what is the use of having a connection that is of no use other than emailing only.

Broadband Connection — broadband speed is very low

please do somthing for my broadband connection speed is very low for some time
please do somthing for me. my telephone no is .[protected]

AirTel — Speed of the internet connection

I am facing this problem of the speed of the internet connection from last one month , i have given complaints many times but there is no satisfactory response from them.

Broadband Connection — low speed

hello
my tele no is 25336997. I am using mtnl broadband plan [protected]@599. Now for 2 days i am getting very low speed of about 20kbps.
please give kind attention towards this. i'll be very greatfull to you that if you take some action.

thank you

Airtel Broadband — low speed of internet

to
the customer care
air tel broad band
noida


on 25th of march i had a connection of broadband and since 2 days it is giving proper . so, i request you to take appropriate action so that i can use internet in a proper
way.

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