Airtel Complaints & Reviews

Dear Sir,
I wish to bring to your notice my complaint regarding replacement for IPTV Remote. I have been an Airtel Customer for over one year.
I have made over 7 complaints over the past 50 days but have not got any solution from the Airtel Customer Service.
My complaint numbers are as follows –
Complaint no 6718 226
Complaint no 6512 664
Complaint no 6718656
Complaint...

Hi,

I am writing this complaint after chased the airtel customer service for a month, and made about 50 calls to the service person/manager.

I have initated Number portability request from vodafone to airtel a month back. ( actually there was an attempt to initiate, 2months back.. but that time , I have generated the unique port number , and gave to the airtel sales person(1).. it seems he delayed his part.....

Hello,

I was using Airtel Broadband with 2 MBPS, i was offered a free modem at first month ( FEB 2011)

In august '11 the modem got repaired and AIrtel suggested to get it rectified with its service center, but the vendor told he can't as its 5 year old one

Airtel did not respond properly and i got irritated and disconnected the connection

Now after 4 months, a collection...

Dear Sir,

I wish to place before you the following complaints against Airtel Broadband Services for your consideration and needful corrective action.

1. A request was raised online for a new airtel broadband connection on the 13th of Dec, 2011. An installation fee of Rs.500/- was paid online for the same. I received a confirmation mail from Airtel with the following details:
CAF no: ONBANGA00019509br...

Hi ,
My customer id is : [protected]
I bought an HD Set Top Box from airtel in Nov , 2010. I started facing problem in my Set Top Box in July, 2011.Whenever I switched On the TV and STB, It showed 'NO SIGNAL' on my screen (no error code) which used to continue for 30-40 mins and after it started catching signals and was fine.
I called Airtel Customer service couple of times, they tried to trouble shoot asking...

Issue:
1) Billing is not as per the bill plan
2) Not received any discounts as per the bill plan: 600mins free call.
3) Actual billing was not reflected on previous connection.

I have requested the change of plan from AES 249 to SUPER SAVER 199 CUG corp plan on 2nd May 2011 on to my connection [protected].

As per that request I received a mail form Mr. Gopinath Ganesh, Customer Care...

my cell number is [protected] i ported in airtel on 13th dec. after submitting the required documents n now after 1 week they have barred my services at 11pm although i have resubmitted my documents again in the evening itself. when i called the customer care to talk on the issue they first kept me waiting in pretext of transfering my call to senior n then disconnected my call. this happened twice n den my customer care service was also barred....

Hello Sir/Ma'am
My name is javed ahmad. I am using AIRTEL PREPAID MOBILE NO. For last 2 years. Last month i recharged with Rs.25 and Rs. 30. For balance but they changed my call rates also without any prior information even CCA of Airtel blaming me that they have informed me by sms. But i haven't received any sms regarding call rates changes.
I called many times to customer care they are not entertaining me farely....

I was under the 499 unlimited broadband plan that used to give me good speed during 25 out of thirty days of my billing cycle. My monthly bill regularly used to be around Rs 550/- Of late, Airtel started mentioning that I have utilised my full capacity of high speed internet within a day of the billing cycle. I realized that they had actually discontinued the 499 unlimited plan and wanted existing customers to voluntarily get out and change...

sir i have airtel prepaid connection for over a year and half .For 10-12days on my phone no. subscription of monotune service is activated without my will .i regularly contact on airtel customer care line to stop the service on my number .airtel managers assure me that they stop this service and now it will not be activated on my mobile no.but it is of no help and the next day a message that''a monotune service has been activated...

but I am getting frustrated with your grievances department (they are disconnecting my calls, not replying to my mails, etc), so I thought may be you can help me.

I have ordered a new connection on 11th Dec (Money paid on the same day through credit card, IVR). However, they have not yet installed a new digital TV. I called you many times but they are disconnected the call after I inform them about my query (called on [protected])....

My name is Sandeep, I'm using Airtel prepaid connection for the last 9 months.
I regularly recharge my mobile [protected] with RC36 for the purpose of making local and STD sms. my transaction ID is[protected]
on dt. 20-12-11 also i had recharged my mobile with RC 36 after confirming from the delaer whether it's stll existing.
after recharging my mobile I tried messaging to a friend of mine which is a STD sms,...

To,
The Customer Care Services
Airtel

Respected Sir/Madam,

This is in reference to my Mobile No. [protected], I would like to bring to your notice that I had taken a scheme of Rs. 65/- Recharge by which
charges are - airtel to airtel: 30 paise per min. and airtel to other mobile 50 paise per minute. But from last 4/5 days airtel is cutting 60 paise per minute for airtel to other mobile calling...

Beware of Airtel Broadband- billing me for 6 months, without providing service

Dear Sir,

I have made numerous calls to the Airtel customer care (called more than 30 times, have more than 11 customer complaint numbers) over the last 7 months. But Airtel has not bothered to take any action. Every time the expected resolution date, they just mark the complaint as resolved (even if no action has been taken). Their...

I,G.Naveenkumar siddipet with mobile number [protected](uninor),received a blacmailing call from a unknown person bearing the airtel mobile number [protected] on date[protected] at approximately 7 pm. hence i request you to give the details of that airtel mobile number [protected] with address


...

My mobile connection number is [protected]. It was in company's name till October 2011 and I got it transferred to my personal name. I had provided all the documents to airtel. They called me at 3.00 PM for address verification when I was at office. I informed them to come after 5.45 PM as I would be at home at that time. Airtel has gone ahead and barred my outgoing calls becos of lack of address verification.

I lodged...

Our Airterl Bill No.[protected] dated 26-Nov-11 shows following charges;

1) Monthly charges = 1299.00
2) Call and vas charges = 734.69
3) dsl usages charges = 1140.00

Gross charges = 3173.69
Less total discount = -519.69
Net charges = 2654.00
4)...

Hi,

I would like to bring to your notice as to how quickly is customer data getting leaked from Airtel database / teams.
I had picked up an Airtel prepaid SIM card on 17 Dec 11 filling up the Enrollment form from Airtel Office located at Koramangala, Bangalore.
The SIM got activated and I received an SMS from Airtel on 19 Dec 1:04:52 PM that the my mobile number has been activated.
At 4:38 PM on the same...

Hai

Iam nagaraju from warangal requesting for call history of my number given below send to email
pls do the needful

[protected]



Regards,
Nagaraju,
WARANGAL....

Ticket Reference number:
9035996

It has been more than a week that we raised complaint of both telephone and broadband not working and still noone from airtel has even cared to visit.

And the joke from airtel is they simply closed the ticket with NO RESOLUTION and Noone coming to my premise.
I would like to know when no technician has visited the place how did the ticket got closed with any XYZ...