Airtel Complaints & Reviews

Totally agree. The removal of animax was unwarranted and the addition of those regional channels. I am a die hard viewer of animax and i threw my tata sky box just because airtel had animax and look what happened

I agree with you. There are so many useless channels like Enter10 and MyTV which should be removed. I don't see how they think that Animax is loosing popularity. This channel is NOT meant for kids but for teenagers and adults. I'm 18 and I love the shows. If the people are illiterate and can't read the subtitles or understand english then it's too bad. Bring back Animax asap.

com on plz add animax back its a osm channel

lets hope airtel brings back animax. videocon d2h is broadcasting animax channel. i may hav to shift to d2h to see animax

Come on airtel please bring back animax. Its the only channel i watch on tv.

Why was Animax removed in the first place. I haven't found the reason for it.

Well whatever maybe the reason please bring it back because that's the only channel i like to watch the most.

In the newspaper, it was written that animax has been removed because of its continuous loss of popularity, If you ask me, I know that many kids in my locality watch animax, Even on facebook, i have many friends that keep talking about animax, And at the end, Animax is the only channel i watch when i get bored studying. So please, put it back on airtel digital tv. I would be very thankful if you do so.

the hell with THE DTH providers...i hav stopped watching tv since animax was removed...iswitched to airtel aftr twas removed 4m ts...now airtel has done it as well...all i do is watch episodes onli9...bt it doesn't give the same feeling as TV...plz bring animax bck

The airtel services should immediately give animax back as my frnds with digital tv are starting to buy videocon d2h and i am thinking of that to the whole neigbourhood here was of airtel but after its removal half is videocon d2h i am NOT lying.

i totally agree with others. Why the hell was it removed and why was it not informed ???
Why it is still being worked on. How much more time is it required ?? Till others are fed up with complainng ??
Will Airtel tolerate one week delay in processing the payments ?? if It can then we can wait longer if not its your responsibility to put it back on.

seriously!!!what the heck is going on?????i agree with all other airtel subscribers who are disappointed with the removal of animax.Seriously its no fun watching the episodes online and i too have stopped watching tv.i watched animax not only for entertainment but also because it inspired me to draw and now its affecting my only hobby very badly.please bring back the channel asap.and for the popularity, i think you should check out the animax fan page on facebook.

Same Here.Why the [censored] they removed Animax. I'm done with Airtel DTH.No need to Recharge it anymore.[censored] * Airtel Corporates

I totally agree.. Animax is the best channel ever .I've been enjoying animax from a very young age... now i am married and my husband has airtel dth... i am missing animax a lot. Bring ANIMAX BACK... I watch only animax...

Animax was the only channel that inspired us to dream big in an unspired country like India ...removing Animax is like removing our dreams ...plz reconsider ur decision as u should know it is because o[censored]s (customers) ur business is still running!!!

agree with Francis Nath!
I AM REALLY MISSING IT!! -_-

PLEASE BRING ANIMAX BACK FOR US...i'll even pay the double amount just to have this channel..please do for all Anime Lovers in India..

Guys the bozos at airtel marketing have taken the decision and believe me you will find lot of complaints. They come from the culture who thinks anime is equivalent to cartoons. They rather have many hindi movie channels that show dubbed versions of all other language movies than to put something meaningful in their list of channels.
Anyway do send mails to airtel [protected]@airtel.in and unless they know there is a huge customer base who wants animax they are not going to do anything about it.
I specifically asked for the channel before switching from tatasky but now I am stuck with airtel for a few months. I am switching to videocon after this.

Agree with all of you, and ksreekumar, thanks for the email link. It sucks that they've removed the channel without even informing us.

Airtel DTH — Removal of animax

I want animax back on airtel digital TV. Airtel digital tv suddenly remove animax . Please bring animax as quickly as possible ...

Guy's, The only reason they removing Animax is because they doesn't show any ''Indian Cartoon'' like CN, Pogo and Disney channel does !
The popularity thing is just a Excuse !
I mean, Pogo is more popular then Animax !
Ya, Like Pig can Fly !
Look at CN, It no longer show's a single Anime !
It only show Indian cartoon & Some old Show (like Tom & Jerry ) !
Pakistan CN is much better !
They want the same thing for Animax but they can't do it !
SO, THEIR ARE REPLACING ANIMAX WITH A LAME EXCUSE !

Indian cartoon's really suck- no point wasting time on 'Chhota Bheem' and the other stuff the quality of animax is unparalleled and thus the decision to remove is stupid to say the least. i would only say after the reduction in the quality of CN and Pogo this was the only channel could look forward to but guess that won't be the case any longer?

So, Just like I said !
Indian Animator blame Animax for their Unpopularity !
They can't make good cartoon or Anime but its Animax fault for Indian cartoon's unpopularity !
They should be Ashamed but I guess Indian Animator does have the thing call Shame in them !

I too hav the same problem and wish airtel add the channel asap

whats the point in even complaining ?! I asked dad for airtel DTH only for Animax Channel . I want Animax channel back because I love it !! since they've stopped broadcasting that channel I feel as if they've BROKEN my HEART... please start broadcasting it again because its us the customers who has the right to choose our favorite channels !! Its a HUMBLE REQUEST from us i.e. the customers that you please please please start broadcasting the Animax channel back .

i agre and personally think animax channel should be aired on airtel dth as its the only channel i and my brothers watch and channel like enter 10, bindass etc should be removed instead of animax plzz bring this channel back!

AIRTEL DIGITAL TV — appeal to bring back animax

Animax should be brought back. it was unnecessary to remove the channel in the first place. We being the viewers should have full freedom of chosing our own channels! And removal of Animax was violation of our rights. please bring back that channel.

Is airtel can't bring ANIMAX back?????

WE WANT ANIMAX BACK!!!

I will be getting Airtel soon because of my mom! But it seems that they don't air ANIMAX! To hell with all the operators who are forcing us to miss out the exclusive awesome stuff on ANIMAX. Chota Bheem and all the Indian Animation aired on CN and POGO 'SUCKS'! Why the hell is everyone stopping ANIMAX! To hell with the losers and the old guys and their old outdated be-a-doctor or be-an-engineer ideas!

I will be getting Airtel soon because of my mom! But it seems that they don't air ANIMAX! To hell with all the operators who are forcing us to miss out the exclusive awesome stuff on ANIMAX. Chota Bheem and all the Indian Animation aired on CN and POGO 'SUCKS'! Why the hell is everyone stopping ANIMAX! To hell with the losers and the old guys and their old outdated be-a-doctor or be-an-engineer ideas!

ya india cartoons sucks!!! missing anime very much :'(.

anime are best u cannot compare anime with cartoons

if indian kids or teenager watch anime like naruto who has been on cartoon chaneel too bleach death note and many more they will never watch cartoons in their life

In my Airtel digitel t.v the kids packegs like cartoon network, pogo and disney xd challels.

In my Airtel Digitel T.V the kids channels like disney xd, pogo and cartoon network should be removed immidately.

losers!!! y aren't airtel losers seeing any of this???????? I WANT ANIMAX BACK. i wish u never get happiness watching chotta bheem with ur kids.i shifted from tata sky to airtel just for animax and look wat as happened. now i am stuck like this because o[censored] people.+rate for all the channels have increased + the package combinations really sucks
plz check out the facebook page which as alot of animax fans.soooo plz bring it back...

I agree chota bheem and other indian cartoons are not in par with Animax. Animax is at a whole new level. I love Animax. It stimulates fantasy and inspires and kindles our hearts... Helps explore eastern ideas, thoughts and culture. Once CN was so good with nice cartoons and few anime shows but now it has been tampered with some of the repetitive indian cartoons which spoiled the CN's reputation. The Idea being inculcate the indian culture in young minds with indian cartoons like ramayan and other shows(with CN as the medium of transportation).

enough of all these nonsense...

My Request is ... Please Enable Animax in Airtel (and if possible restore CN, Disney XD to its former glory-> I mean, unaltered by local shows)

We need animax back please we beg you its the only channel with English series

its only available in tata sky for now

Aghhh!why they remove animax.I like bleach, naruto, cardfight vanguard...now I can't watch them...ahhh plz plz plz bring it back

yo dude i have a lot of friends who say that they saw that show in animax this show animax but i dont know what they are taking i am the one who recomended the animax channel now i dont even know what shows they are putting so pleasee bring back animax airtel.

yo dude i have a lot of friends who say that they saw that show in animax this show animax but i dont know what they are taking i am the one who recomended the animax channel now i dont even know what shows they are putting so pleasee bring back animax airtel.

put animax back on or iam removing your [censored] airtel dish tv. my children love the animated series of japan...and its much better than indian cartoon

Please bring back animax. I only watch t.v for animes.. Plz

AIRTEL DIGITAL TV — connection of dish disconnected.

at evening of 30th April, 2010 suddenly picture of my TV disappeared. I checked all channel but no picture appeared. My ID No is [protected]. The setup box is unable to receive signal. Kindly look into the matter.

Mahipal Singh Saini

Mr.Rakesh,

Thanks for the response.I have not got any response from Airtel as yet on this issue.The available balance on my account is now Zero Rs and it is really unfair that all the while the amount was being deducted even though I was not using the connection.I should atleast be refunded the balance which was available on my account as of Last Friday(March 2) along with whatever I'am eligible for after returning my settop box and dish.

Regards
Sesh

Mr.Rajesh,

The services have been disconnected due to zero balance on my account .While airtel is prompt in doing this the request for cancelling the service which I raised 10 days ago has not been attended.Hope you look into this. Issue seriously and provide me with the refund ASAP.The settop box and dish are with me and you can send someone to collect the same anytime and process the refund.

FYI I keep getting calls from different airtel numbers but it gets disconnected the moment I try to answer it.

Regards
Sesh

Please call me at [protected]

My complaint has still not been attended to after two weeks of waiting.The services were disconnected due to zero balance in my account but I had submitted the request for canceling the service even before that.Iam tired of talking to your customer service executives as they don't seem to understand anything and keep repeating the same thing over and over again.Iam cursing myself for choosing airtel as my DTH provider as I have only had bad experiences since I purchased it

Airtel Prepaid — Automatic Balance Deduction

I am having a prepaid airtel connection [protected] in Mumbai region.

Many times some unwanted services (VAS) are automatically
getting started on my mobile. My prepaid balance is constantly being deducted
for such unwanted services which I never want. Many times I called on customer
care & requested to STOP these services but after few days/weeks again some
other/new services automatically start & deduct the balance.

Can you please necessary steps to STOP such undue balance deduction against Airtel?

my name is ramesh singh raj purohit
my cont no.[protected]

sms charge 5/- lag rahe 3 day se mene kafi bar costomer care me complaint ki lekin koi responce
jabab nahi mila.


me kafi problem me hu.

Airtel — High unbilled amout for unused service

Dear Sir,

I got the Airtel usb internet connection (999 unlimited plan) on 18th september and the sim got activated after 4 days. Since then i've been using this service continuously, after few days i've been receiving messages from 54321 and all of them says that i've been charged with some amounts for downloading games, wallpaper, animation, music,etc from AIRTEL LIVE WAP sites. Why in the world would i go through this wap sites to dowload stuff !!!!!!!!!!!!!!!!! i got unlimited download plan with fairly good speed connection and i can donwload as much as i want through my connection. I've never made calls but i've sent an sms just once. I dialed 121 and it says my "current unbilled amount is Rs 63 till 29th Sept" and then i found it to be Rs 642 the next day.I'm totally speechless

It would be very kind of you if you could rectify this disaster.

Airtel — non responding proper feed back

my mobile no is [protected]& [protected] my complant is this that i request your air tel exucative to activate two year advance rental plan but my several request on phone he is not lisning my voice so i complant to your website kindly call my phone to resolve this problam

Hi all
My friend purchased an airtel prepaid card on 25th of April he submitted all my documents in Airtel office which is opposite to Abirami mega mall purasiwalkam chennai.

After there days his outgoing was disconnected, We called Airtel customer care and they said that my card is been deactivated since they didn't received my address proof which we submitted in the Airtel office. So he asked the agent whether he should submit his address proof again she asked him to wait for 72 hours so that the issue will be fixed.

Then on Friday the 8th of may we called back the customer care to check the status and they said that they didn't received the address proof yet. So we went to the Airtel office where we submitted the address proof and they said that they have processed it and they even provided the LC number which is 99. So we called Airtel back and gave them the LC number but the only answer we received from the customer care is it will take 72 hours.

Then he received a mess form the Airtel stating the number is been activated but still he was not able to do outgoing since the number was not activated. So once again we called customer care and this time we didn't received a proper response form them they where keen in disconnecting the call.

So we asked them to connect the call to supervisor and they connected to Frankylen and he promised that he will call us back with he solution by 12 pm on 12/5/2009 but we didn't received any call. We called back and they provided Nodal office number to give a complaint but that number is always busy.

We called back the customer care and now they are not responding properly and we have wasted more then 15 days to fix the issue but still the issue is not fixed.

Let us wait and see who in Airtel is going to take responsibility to fix the issue.

Hey i forgot to give my mobile number its [protected] if any one in Airtel want to take responsibility to fix the issue kindly call me in this number.

Bharti Airtel — Unresolved Network Issue & pathetic Customer Care service

Dear Sir/Madam,

I Mr. Lalit Hingorani have been customer of Bharti Airtel Cellular service for around 5 yrs now & all my family members have been users of your cellular service. But the treatment that I am getting these days from your customer care executive & the time they are taking to resolve complaints are pathetic. I have been facing netwrok issues at my residence and my office. despite regular complaints I havent seen any action taken for my complaints. I have informed the executive who calls for airtel servoce feedback about the same issue yet I havent seen any response. My work place is at Powai Hiranandani & even though my phone show full network when people try to call me they get the message that my number is out of n/w area. I stay put at mulund(W), near Nirmal lifestyle and I have n/w issues even here.If i move from 1 room to another while on call my calls drop. Despite giving the complaints n mumber of times no one has bothered to look into it. On top of that when I called up your customer care, the executive said he cant take my complaint as the systems are down. The executive and the shift officer ill treated me. When I raised my voice for not having the issue resolved, the shift officer says that he will put a note of bad conduct against my account. 1st of all when I asked for him the shiftofficer was not on his flor during his shift hours and on top of that he tried to put a blame on me. Also he said that if you raise your voice your complaints will never get resolved. Is this the kind of service you provide to your cutomers. Your customer care executives are not even bothered of loosing a customer. They are ok if you tell them that you would disconnect the service.I have been trying to contact the nodal office n number of times but either she is busy on another call or her number is busy. The nodal officer doesnt even have the courtsey to give a call after seeing n mo. of miss calls from the same number. It would be great if some actions will be taken against n/w improvement immediately and also provide lessons to ur
customer care executive's and shift managers on how to treat customer.

Regards,
Lalit Hingorani

I want the 5 connection o[censored] r Rs. 199 Plan & u r office take my Doc. on Dt. 8/7/2009.

but no response to u r branch.

so what i can do?

THIS IS ANAND FROM TANJORE WORKING IN PVT COMPANY, I AM AIRTEL CUSTOMER FOR LAST 5 YEARS, LAST WEEK I GOT PROBLEM IN MY CONINECTIVITY, , THE PROBLEM WAS IF I MADE A CALL TO ANY MOBILE THEY CAN`T ABLE TO HEAR MY VOIVE ( EXCEPY CUSTOMER SERVICE ) BUT IF I GOT A CALL FROM SOME ONE THE BOTH WAY CONVERSATION ARE OK ! THEN I CONTACT CUSTOMER SRVIVE FOR COMPLAINT I WAS SHOCKED THEY SAID FIRST CHECK YOUR HANDSET, I SAID EVERYTHING OK ! AT FINAL THEY SAID ME THE PROBLEM WILL BE CLEAR IN COMING 10 DAYS !I DON`T EXCEPT THIS TYPE OF RESPONCE FROM AIRTEL ...
MY COMPLAINT NUMBER IS[protected].08.2009 ) ... my num [protected]

Airtel — Unresolved complaints

I have a landline[protected] for over 4 years. This phone had the IDD and STD facility.

I have been away for 8 months and on my return I find that I am unable to make any IDD or STD calls.

I lodged a complaint with Airtel and am told that I do not have the said facilitites in my phone and that the same would be activated in 4 hours.

Even after 7 days, the problem persists and each call to Airtel I am given a new complaint number. On follow up with Airtel yesterday,I was told that though I had made a request the same has not been activated. This would take 4 hours. This morning, I am still unable to make calls and I am told that the STD facility has been activated on the 9th of Dec and there is no IDD facility on the phone.

Inspite of Airtel's confirmation that the STD facility has been activated I am unable to make STD calls as I am unable to dial beyond 124 to activate my STD lock.

Apparently, Airtel does not maintain a history of the details available for a given number and the log of complaints. Each time I am given a new complaint number.

Airtel — Reimbursement of Subscriber Enrollment charges

I applied for the Broad band airtel connection in the december 25 2009 and paid Rs.500/- to the sales executive who collected the money and requirement document for new connection. after 5 days the technical team revert back to me that it is not feasible to provide a connection at home. then i asked how should i get the refund of the amount paid. Airtel customer care replied that the amount will be refunded back to me with in 15 days from the date of cancellation. Until now i did not receive any amount by way of cheque and i am continuous calling the airtel people from past one week and response is poor.

It was escalated to the escalating team of Airtel and still there is no solution. I am totally vexed with the response of airtel.

Hi sir,I have been using Airtel for the past 11 months. I am very unsatisfied with the customer service.I am facing a problem and when i contact the customer support regarding that problem they says me that will be resolved in 4 days and even after 4 days the problem continues and when i try to call them i couldn't evn make a call to the customer service. They have disabled that service on my phone.If i wanna talk to them regarding my problem i have to call them from my cousins or my colleague's phone.Will you please look in to this issue. I was being harassed by their service and by their behavior on phone,they abruptly disconnects my cal when i ask about my problem .My number is [protected].Hope some one will help me through this issue

I am trying to get my Airtel 3G services re-activated after paying my Bill amount of Rs 4494 for the month of May - June 2012, but the services are not activated still. When called [protected] the following happened:

1. First Customer care officer said you have paid in credit card so the status is in Pending and will be active within 4 hrs. - I said ok and cut the call.
2. Second officer said me to call 12134 - he said i can call this number from any mobile or Land line. - I tried and nothing happened.
3. Third officer said remove the sim and reinsert - I tried Nothing happened
4. Fourth officer said call [protected] or [protected] - I called [protected] and i was redirected to [protected].
5. I called [protected] and here they redirected me to the first number [protected].

Airtel 3G is pathetic pathetic pathetic pathetic pathetic. Frustrated to the core....

I am working for MNC, submitted all relevant documents to have my airtel prepaid sim connection get converted to airtel postpaid CUG connection. It's been a month but still the request is not processed properly. When I contacted them, they told me that they are having some issues while processing. Also they updated me that they never took this kind of request because of this system issue. Rather than fixing this system issue, they are updating that Number portability or new connections works properly. It has been escalated to their manager still no luck. Now they are not even responding to my calls or messages. Can this issue be addressed please ?

I repeatedly have issues with Airtel Broadband and a while back in getting a new sim card.

DSL ID : [protected]_tn

About Broadband - I was given an assurance that the issue with my broadband will be fixed over and over but until yesterday there has been continuous disconnection happening (Intermittent connection) right from the day 1 and for a few days there was no internet at all. Finally, it all seems to be working for a day but I can't give a confirmation on the fix however I asked them not to charge me for the days when no internet connection was available.

First 5 days after getting the internet connection there was an outage and they are ready to revert back only those charges but not ready to revert back the charges for days I haven't been able to use the service.


Existing SIM card # since 2008 - [protected]

About New SIM Connection - About 6 months back, I had applied for a new SIM connection and the number was [protected]. I work in DLF. I provided all the proofs that were required. Onsite tech visited my house address twice and completed the house verification however he could not complete the verification of my office address.

I made several phone calls to Airtel and specifically told them that without an original Govt. ID proof nobody will be allowed inside of DLF.
The tech from Airtel visited DLF and returned without even calling me as he was not allowed inside without Govt. ID proof.
I called Airtel again and spoke to a few supervisors and requested them to have the Onsite tech to call me when he his at the DLF gate so I can take him inside as a visitor to complete my verification. Which again Airtel failed to do.
I was pretty frustrated by them and complained to the same supervisor about it but all he had to tell me was "AIRTEL ONSITE TECH WILL COME ONLY WITH HIS AIRTEL ID CARD AND IF HE IS NOT ALLOWED INSIDE, THEY CAN'T DO ANYTHING". I then had nothing to say and I asked him how does the process go for those who work in DLF in getting a new sim connection. He replies, "The guy from Airtel for that area takes care of it and he does not have that person's phone number".

I sent several emails to Airtel regarding this but never got proper response.

Below is the email conversation that I had with Airtel.




Sat, 22 Dec 2012 at 14:0622 Dec 2012
Message starred
Re: PATHETIC SERVICE [|BAL|Qrc117121207123712697855|]
from Nandha kumar K to 1 recipient
Show Details
See I dont have a problem with the number now.
I need to know the process of your verification because to get inside DLF you need get a govt id proof and submit it at the security desk otherwise you cant get in.
It does not matter how many ever sim cards i take from you it will go as rejection because of your pathetic way of verification that none of your reps are ready to provide a govt id proof at the security desk of DLF.




From: "appellate.[protected]@in.airtel.com" <appellate.[protected]@in.airtel.com>
To: [protected]@yahoo.in
Sent: Wednesday, 19 December 2012 3:23 PM
Subject: Re: PATHETIC SERVICE [|BAL|Qrc117121207123712697855|]

Namaste Mr. Kumar,

You wrote in on 17/12/2012, concern regarding address verification not done and requesting to reactivate your airtel postpaid mobile number [protected]

We regret the inconvenience caused to you in this regard.

We wish to inform you that the above mentioned airtel mobile number has been permanently disconnected with effect from 13/12/2012 due to address verification rejection.

Hence, we regret to inform you that we are unable to reactivate the same number from our end.

However, we request you to check the availability of the same number in the nearest airtel Relationship Centre. In case the number is available, the same number will be considered as a new connection.

We request you to walk-in to any of the nearest airtel relationship center, submit the following documents along with Subscriber Enrollment Form and purchase a new postpaid SIM card.

1. One passport size photograph
2. Address Proof
3. Photo ID proof

For a new postpaid mobile connection you would also need to pay a refundable security deposit and an onetime activation fee.

Once all the required documents along with security deposit and activation fee have been received, your new Airtel SIM will be activated.

We would like to thank you for taking out the time to voice your concern. At airtel, we believe that our customer's feedback is a valuable input which helps us to improve our services and ensure that we strive towards achieving customer satisfaction.

Your suggestions/feedback are always welcome.

Please feel free to speak to our call center executive on 121 regarding any query/request and on 198(toll free) for any complaint. You can also email at [protected]@in.airtel.com.

If it is still unresolved, do get in touch with our Nodal Team with your earlier request or complaint number. You may send an email at nodalofficer.[protected]@in.airtel.com or call at [protected] from 9:30 AM to 6:30 PM; Monday to Friday.

If you do not receive a satisfactory response from the Nodal Team, you may send an email to the Appellate Authority at appellate.[protected]@in.airtel.com or call at [protected] from 9:30 AM to 6:30 PM Monday to Friday. The Appellate would resolve your concern within 30 working days.

Assuring you the best of our services.


Yours Sincerely,
MAHESHA T
Appellate office
bharti airtel limited

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https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=9BFC 2 F68A9ED147E818088F2127B9FE2266793D277E22464AAED127B9DFC 5 0 0 B7292F51A61A0E82F55&refno=Qrc117121207123712697855



[protected]Original Message[protected]
From: [protected]@yahoo.in
To: appellate.[protected]@in.airtel.com
Cc:
Sent: 17/12/2012 07:12:43 AM
Subject: Fw: PATHETIC SERVICE [|BAL|Qrc110121213121612536173|]

I don't think these Nodal officers seem to understand what i am trying to say.
Hope you do.
I work at DLF. If your representative has to verify my office address he has to
provide a government photo identity proof at the security desk otherwise nobody
can get in.
Despite informing your Team Leads that your rep has to submit his/her govt ID
proof, here I get a reply from Reddy (TL) saying that the rep will carry only
the Airtel ID card and not any other govt ID proof which is mandate to get
inside of DLF.
I need the number [protected] what so ever be it and you send your rep for
re-verification.

Thanks,
Nandha Kumar

----- Forwarded Message -----
From: "nodalofficer.[protected]@in.airtel.com"
To: [protected]@yahoo.in
Sent: Saturday, 15 December 2012 10:23 AM
Subject: Re: PATHETIC SERVICE [|BAL|Qrc110121213121612536173|]


Namaste Nandhakumar,

You wrote in on 10/12/2012, concern regarding deactivation of duplicate SIM
card for airtel mobile number [protected].

Thank you for mail to airtel and welcome the opportunity to assist you.

We regret to inform you that the Outgoing call service has been deactivated, as
the address verification was not successful.

At airtel, we enforce the most stringent security measures and it is our
constant endeavor to provide you with the better service. In the interest of
security, connections failing to meet the verification details are restricted
from making Outgoing calls.

Hence, we request you to visit any of the nearest airtel relationship centres
and submit the current address and ID proof.

Post submission of the documents for your connection, there is an address
verification process that has to be fulfilled. Therefore, we request you or any
of your relatives to be available at the premises (Current address) and furnish
the original documents in order to retain the number in active status.

We hope that we have been able to address your concern suitably.

Please do write in for any further assistance.

Please feel free to speak to our call center executive on 121 regarding any
query/request and on 198(toll free) for any

complaint. You can also email at [protected]@in.airtel.com.

If it is still unresolved, do get in touch with our Nodal Team with your
earlier request or complaint number. You may send

an email at nodalofficer.[protected]@in.airtel.com or call at [protected] from 9:30 AM
to 6:30 PM; Monday to Friday.

If you do not receive a satisfactory response from the Nodal Team, you may send
an email to the Appellate Authority at

appellate.[protected]@ in.airtel.com or call at [protected] from 9:30 AM to 6:30 PM
Monday to Friday. The Appellate would resolve

your concern within 30 working days.

Assuring you the best of our services.


Yours Sincerely,
Karthik K V
Nodal office
bharti airtel limited

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on the link below & provide us your valuable feedback on this interaction
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=40434CB5CE30
55BFC0C4CF315DBCC1C1C4C7C633B21742434544434740424244434740464649484947484EB0&...⇄
no=Qrc110121213121612536173



[protected]Original Message[protected]
From: [protected]@yahoo.in
To: nodalofficer.[protected]@in.airtel.com
Cc:
Sent: 10/12/2012 01:05:18 PM
Subject: Re: PATHETIC SERVICE [|BAL|Qrc106111218112411818649|]
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To whom it may concern.
i am using airtel network and my number is [protected] and i tried to contact the costumer care by dialing 198 but i didn't got any response. one of your representative picked up the call but the didn't responded properly and the name of the representative is Salman. and moreover i money got deducted from my account, which was not meant to be. So kindly take action on it and also i request you to refund my deducted money as it was a toll free number

Hoping for a quick response

Dish TV — disconnection of the antenna

The antenna was shifted from its destined position which resulted in a loss of connection.
Do send some one to fix the problem !!!

Foe alignment you need to contact dishtv customer care either by mail or through call.

I will give you the email id of dishtv customer care for quick resolution of your complaint, just mail your concern with your complete details like VC NO, Address and Conatct Number.

email id is: [protected]@dishtv.in

Airtel — Disconnection without notice

dear sir
my airtell mobile (number [protected])outgoing called were barred(disconnected) from last one week. when asked for reason it was been told that we have not submitted the id prof. but the fact is that from last 3 years we have submited the id xerox. and 1 month back we had asked for it again and we submitted again without any problem. even after submiting the prof my outgoings are been disconnected. i've given again the ID prof two days back still the problem is not been rectifies. when i call the dealer and his manager MR HEERAPPA from HUBLI he replies it'll be done. we have been useing this number from last 8 years.
kindly do the need full as soon as possile
thanking

Airtel — disconnection of telephone no.7752414543

pl. disconnect my landline telephone no[protected] immediately. I will not be liable to pay any amount after 30.07.2011. I am not happy with your service.

B lila
Bilaspur(CG)
[protected]
[protected]
dated 28.07.2011

Airtel India — disconnection notice

Sir,
Please arange to disconnect my landline telephone No.[protected] Immediately.I am not happy with your service. Please treat as disconnection notice and I will not liable to pay any bill after 1.8.2011.


Smt. B Lila.
Dated 29.07.2011.
Sriram Towers,Flat No.2
2nd floor.Block E
Vyapar Vihar.Bilaspur(CG)
Cell No.[protected]
[protected]

very prompt

Dear Sir,
My name is Bijo Samuel and i am using this Air-tel from a long period my phone number is [protected], Today i received your service message that RC with 155 with full talk time, so i did it, but when i checked the balance it was not there, so i talked to the retailer about this problem and they called 12144 to confirm this. This retailer is running a medical shop at that time they were very busy and asked to talk to the lady of the above mentioned number, while i was talking she told me to stop the loudspeaker of the phone, I told this lady that the loudspeaker was off and i was talking through the handset. but she did not believe me and she insulted me very badly. I went to your Pattom branch in Trivandrum to complaint against this matter. I have a request that please don't allow your staff to behave like this to your customers. I like your services very much please don't repeat this with others.
Thanks with regards
Bijo

AIRTEL BROADBAND SERVICE — billed after disconnection of service

I have surrendered the SIM immediately within the 24 hrs of the issue of the SIM because they couldn’t provide me the USB device for broadband. I was keen on taking the Airtel broadband service, but because of the above reason I dropped myself.

AIRTEL BROADBAND SERVICE — Disconnection of the broadband service

I am using the airtel broadband service and vacating the house. So I called the cancellation department of airtel to cancel the connection as aI will moving out of my current residence. I called the cancellation department several times and the maximum they would do is give me reference number after refernce numbers. I have been following up with them since november and till date my connection is active. When I last called them up, they told me that my coonection had been deactived since 3rd december but when I called them again after few days to verify, I got to know that they have again activated my connection. I dont want to pay for something which I am not using. I called them again but they spoke to me very rudely and said that they dont know why my services were resumed. They also assured me that they will act on my complaint promptly but till now there has been no resolution. The last complaint number that I got is:
Complaint Number: 27480864
Reference Number:[protected]
Please help me so that I can get rid of this and dont pay money to airtel people as I am no longer using the services.

Airtel — Broadband service - No response even after 10 days

I needed Internet Connection at my place on urgent basis so as to handle my international clients from home. I requested AIRTEL executive to visit me to collect money and documents from me so that I can get AIRTEL Broadband service at home situated at Krishna Apra Garden, Indirapuram, Ghaziabad.
The AIRTEL executive confirmed that I'll get the internet activiated within two days of application.
I applied on 19th of October and he (excecutive) mentioned on my Application 'installation date' as 21-oct-2010.
For the same, he collected INR 500 cheque from me. Same was realized from Bank and money was transfered to AIRTEL account on 23rd Oct'2010.
But till now, I haven't received any installation of Internet at my home. My international clients called me careless for not responding them on time. AIRTEL has caused my bad reputation among my clients.

Please help to make sure that AIRTEL should return my installation fee along with damages caused to my reputation.

Airtel Broadband — Delivering faulty modem - twice and pathetic service response

As a last attempt to get some decent service from Airtel I am writing to you.

I have been an airtel customer for about 11 years now and it would be sad to move away from you.
I have a mobile connection with you, a landline , an IPTV and a broadband with airtel as part of their triple offer. Since i bought that I am faced with such poor service quality on the braodband and IPTV that i am compelled to write here.

I had raised a compliant on 9th Jan 2011 for my modem not working I was given a time of some 8 hours by which the service would get fixed. Which means no broadband and IPTV for a day. A technician came on 10th Jan 2011 and gave me a modem with in built wireless which worked for an hour and then the wireless part failed. I reopened the compliant on 10th Jan nite and yet again the technician came next day and put in some bogus modem which worked for a few hours and then would not power on at all. Its power button had to be taped up to make it work. I have again registered a complaint and am by now totally frustrated. I received a call back from airtel who said they would look into the issue but i see no action post that. I need to work odd hours as I am in Info Technology field and this is seriously making me miss my work and productivity.

I would sincerely request you to look into the matter.

Airtel — Airtel broadband services billed after disconnection

I was the customer for Airtel landline number [protected]. i had a tariff month 499+ taxes past more than a year they changes tariff plan with out my notice 599+ tax. I spoke to customer services and they never gave response to me then i asked to disconnect services. they said for re-location charges free of cost and they agreed to shift network to new mentioned address. after few week they came up with there is no network in the new address. on 23 April i asked to disconnect services. then also they generated bill on my name.

the airtel has close his prepaid customer care big harsement to the consumer their is no help

My phone no .. [protected]

Thank you sir i got my money back

Sir i have applied BB Connection before two months and i asked to change my plan from home UN limited plus (750 per month) to home 125 but they said minimum 3 months plan should be used i also accepted and used BB in unlimited plan but they changed the plan to 125 with out prior intimation and my 2nd month bill comes above 2000rs now i unable to pay the amout i request you to change my plan same ul plan and send the bill i hope your helping to me reply as soon as possible TEL NO :[protected]
regards
A.LEON BASKER

I had registered a request for change of my plan from Rs.1399 to Rs.799 plan five days ago and they had said that the plan will be changed within 3 days and gave me a complaint no.10469681 but they had not changed the plan yet and 7 days has passed.. i called them again and they registered another complaint 33458750 but i dont think they ll change the plan.. Please help me dealing with the customer care .. My airtel phone no. is [protected]

Sir/Madam,

hi i am suganthi ,currently i had Airtel Broadband 599 PLAN ,I got this plan before 3 months.now i need to change the plan to unlimited in this same scheme(Rs.599),service executive told it is possible to change .kindly process this.

S.Suganthi
[protected]
[protected]@yahoo.co.in

sir please change the plan in 599 ullimited,

i am having my airtel broadband connection no. 45032879 in the name of sonia mehta at shop no.82, old rajinder nagar market, near kotak mohindera bank, new delhi-60 with plan of rs.1300/- plus but now i do not require this plan and request to change this plan into rs.499/- pm plan. no action has been taken in spite of my phone requests. kindly interve in this matter and my plan rs.499/- be given to me at an earliest. thanks n regards.

Broadband — change in plan

i had requested for a change in plan to unlimited for our connection ( landline no: [protected]) which has not been implimented till now ................
plz do it at the earliest

sir,
on 03/03/12, at about 2:53 am, I got a message from airtel "Thanks for using Pack Purchase subscription Service from Airtel.You have been charged Rs 99"

I do not understand what is this service and why the company deducated Rs 99 from my mobile account for such a service( Pack Purchase subscription Service ) which I never demanded

So your goodself is requested that the above amount should be credited in my mobile account ([protected]). Please do the needful in this regards.

Thanks and waiting for a response as early as possible.

Who says it is resolved? You cannot update status without providing any relief. I have not received any cheque so far, OR any compensation for the trouble I had to take because of Airtel. This issue is not resolved at all !!!

- Priyank Tripathi
([protected])

To add to above comments: I am not going to settle down with 2063.00 as I was tortured by Airtel for 4 months. I was the one who had to do all the follow ups with Airtel presence team and those follow ups were not on toll free numbers. So, unless there is a sufficient compensation in addition to the amount due from Airtel to me, I cannot consider this issue as resolved.

- Priyank Tripathi
([protected])

Airtel — Lairs at Airtel

Dear Sir,

Airtel is a lousy company. They are big time cheat. They commit something ask to shelve out money for something else. They will make your life hell and their recovery man are Goondas.

I was committed by their TSM ANSHUMAN PATHAK and ZSM SUMEET NARANG who are compulsive lairs and cheat. They will make the company pay for their misdeeds. They should be kicked out of the company and an enquiry be initated against them

regards

Yogesh Mittal

Airtel — delete the service

i have got the Airtel mobile number[protected] . i am getting the sms every day that your subscription has been renewed for games and rs 5 are deducted from your account . While I have not subscribed that package ever. pls pls delete my name from that service . i dont want to avail that facility in near by future . pls thanks.

Airtel — my no. deleted before 90 days

i am customer of airtel since 5 yrs , i removed sim card on 21/may/2011 and put it againn today and i found that the signal was not coming , i contacted C S , they told me that ur no. has been deleted becoz i didnt use it , they said that if i dont use iwithin 90 days , then ur no automatically gets deleted but today is 5/aug/2011 , its been not even 90 days and they have deleted my no , which is unfair , coz i am their customer since 5 yrs and they should appreciate that , when i last time recharged it , its validity was till june 2013 , still they deleted my no , i want my no back , any how else i am gonna hit cosumer court.

AirTel — Deletion of my number

HI ,

I had been out of INDIA for 80 days, and I was not aware of the rule that in 3 months the number will be deleted.

I have been using my number for the past 6 to 7 years.

I had called the airtel customer care number before completion of 90 days, and they had told me that the number has been deleted and it cannot be got back.

Today I went to airtel office near my house and they are saying that the number could have been activated if i had come before 90 days.

I got wrong communication from the airtel customer care , and they have not logged when I had called them and the conversation between us.

I dont know whether airtel can do something like this to a customer who has been using their service for so many years.

This problem was due to wrong communication from the customer care agent.

The agent in the office spoke very rude as well.

Please help me in this regard.

This site aint work than whats the use, and i go already to the Customer Service In Malad no respond they said still the same you should contact me and give me the same card and same number. I will not go again and again fed up


Call me:Tata: [protected]

It says please enter the valid mobile number; i tried manytimes it still say the same error www.airtel.in/airtelpresence

And Mr Rakesh Ranga no sms received the same from your end nor Airtel.

WHY NO RESPOND HOW LONG I HAVE TO WAIT !!!

Im pissed off, no response from airtel, why i have to wait long time, give me the solution, i want to know the status.
waiting aint get solution. This is my final warning, don't force me to launch a complaint against bharati airtel

LETS MEET IN COURT. BE READY

Dear Customer,


Thank you for writing to Airtel.



This is with reference to your email dated 11th March 2012, wherein; you requested us to re-activate the services towards your Airtel Mobile (phone) number [protected].



Please be informed that we checked and established that services towards the above mentioned account have been disconnected, due to non- usage of services for consecutive 90 days.



Further; we regret to inform you that we are unable to re-activate the services towards abovementioned Airtel account as the same has been recycled in the market.



Should you require any further assistance, please feel free to contact us directly at our e-mail address [protected]@in.airtel.com.



We look forward to our commitment for providing you the continuous and constantly improving services.



Regards

Bhaskar Arora

Airtel Presence (Airtel Customer Service Team)

Bharti Airtel Ltd

[protected]@in.airtel.com

Same thing happen for my number also ... worst AIRTEL.

Not even informed about block my SIM.

AirTel — no signals at home

We are giving regular complaints to Airtel, regarding signal problems at our home, but till date no action has been taken, several engineers have visited the site and found the problem, but no action has been taken till date, please do the needful.