[Resolved] Airtel Broadband — Raised a request to disconnect, conveyed free subscription | |
Hi, I raised a request to disconnect my airtel Broadband connection since for every 3 to 4 months they are increasing the prices as 100/- every time.After arose a request i took another network datacard. But they asked to retain the connection with first montly rental plan itself. Even myself also dont want to disconnect airtel broadband. But they are increasing the prices making burdon to me. But i already took another connection for 3 months cost. So i asked i can't pay bill for 3 months, since already i have another network. so they said there is another option for 3 months free waiver with 2GB limited data. But i said i can't pay bill for 3 months. so they accepted for that. Last month i got a bill saying 568/- need to pay. By raising a complaint they waived it and asked me to send a mail to waive the bill every month, since there is a system problem to auto waive. So this month i got a bill of amount 448/-. So i send a mail a week before. But still the amount does not waived. Please check this and let me know how can i proceed. The request id to disconnect is 35218204. my landline number is [protected]. and my mobile no. is [protected]. thanks and regards, Kamaraj. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved Airtel Broadband customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
Namaste Kamaraj,
This is with reference to your post dated 01 September 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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This is with reference to your post dated 01 September 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
there are so many coversations happens regarding this with Airtel.[protected]@in.airtel.com, but still not resolved
On Mon, Sep 23, 2013 at 11:18 AM, Kalyan <[protected]@gmail.com> wrote:
please refer the ticket 35218204 and 38909340 also...
On Fri, Sep 20, 2013 at 5:49 PM, Kalyan <[protected]@gmail.com> wrote:
They said they will change the plan for 2GB limited data plan. and waive the bill for 3 months. check the ticket mentioned below.
On Fri, Sep 20, 2013 at 5:25 PM, Kalyan <[protected]@gmail.com> wrote:
Hello ujjal Bora,
I raised a request to disconnect at the end of july bill, so i paid the bill which is genrated for the month of july. and i asked i am not able to pay the bill for 3 months. so they conveyed 3 months free subscription for limited data of 2GB. in the last month when i raise a ticket they are waiving the august bill and every month i need to send a mail to waive for next 2 months also. so i sent a mail also this month. Otherwise u have to disconnect when i raised the ticket and this 448 is not the excess amount of previous month bill. it is current bill amount. check my account if you want.
check the ticket number 37239344 and landline number is [protected] and my mobile is [protected].
if you want some more information u can call me directly. i can give complete information.
Regards,
Kamaraj.
On Fri, Sep 20, 2013 at 1:46 PM, <Airtel.[protected]@in.airtel.com> wrote:
Namaste,
This is with reference to your communication dated 18th September 2013, regarding billing related concern for your airtel broadband connection [protected].
Please be informed that, the highlighted concern has been resolved, as we have processed a credit adjustment for Rs. 568.88 on 17th August 2013, against the rental charges levied for non-usage period.
Please note that the current outstanding against the above mentioned number is Rs. 448.32 after the adjustment. we request you to make the payment accordingly.
For any further queries, you may get in touch with us at airtel.[protected]@in.airtel.com.
airtel appreciates your business and always welcomes your suggestions/feedback.
Your’s sincerely,
Ujjal Bora
airtel.presence (airtel customer service team)
bharti airtel limited
airtel.[protected]@in.airtel.com
On Mon, Sep 23, 2013 at 11:18 AM, Kalyan <[protected]@gmail.com> wrote:
please refer the ticket 35218204 and 38909340 also...
On Fri, Sep 20, 2013 at 5:49 PM, Kalyan <[protected]@gmail.com> wrote:
They said they will change the plan for 2GB limited data plan. and waive the bill for 3 months. check the ticket mentioned below.
On Fri, Sep 20, 2013 at 5:25 PM, Kalyan <[protected]@gmail.com> wrote:
Hello ujjal Bora,
I raised a request to disconnect at the end of july bill, so i paid the bill which is genrated for the month of july. and i asked i am not able to pay the bill for 3 months. so they conveyed 3 months free subscription for limited data of 2GB. in the last month when i raise a ticket they are waiving the august bill and every month i need to send a mail to waive for next 2 months also. so i sent a mail also this month. Otherwise u have to disconnect when i raised the ticket and this 448 is not the excess amount of previous month bill. it is current bill amount. check my account if you want.
check the ticket number 37239344 and landline number is [protected] and my mobile is [protected].
if you want some more information u can call me directly. i can give complete information.
Regards,
Kamaraj.
On Fri, Sep 20, 2013 at 1:46 PM, <Airtel.[protected]@in.airtel.com> wrote:
Namaste,
This is with reference to your communication dated 18th September 2013, regarding billing related concern for your airtel broadband connection [protected].
Please be informed that, the highlighted concern has been resolved, as we have processed a credit adjustment for Rs. 568.88 on 17th August 2013, against the rental charges levied for non-usage period.
Please note that the current outstanding against the above mentioned number is Rs. 448.32 after the adjustment. we request you to make the payment accordingly.
For any further queries, you may get in touch with us at airtel.[protected]@in.airtel.com.
airtel appreciates your business and always welcomes your suggestions/feedback.
Your’s sincerely,
Ujjal Bora
airtel.presence (airtel customer service team)
bharti airtel limited
airtel.[protected]@in.airtel.com
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Regards,
Kamaraj.