Airtel Complaints & Reviews

May month I bought airtel dth, before buying I contact customer care for buying DTH, they send a mail with link for payment. Using the link I paid Rs2390 (for HD connection) on May 10th using my credit card. But the amount was unsuccessful and got some error on screen .but amount got debited from my account .I contact my banker and they said amount was claimed from shell on 11th May, So you can contact the merchant . On 11th May again I...

Recently I got Airtel BB connection, and paid Rs 5000 advance bill. Since I found a better plan option that the company provides I have been told that “please be informed that the advance rental plan charges are non refundable, hence the differential amount could not be reversed, if you opt to change the plan”. Is a clause that is against the natural law of justice. Only recently an apex consumer court reportedly fined a private university...

Dear Sir/mam, I am a Airtel user of past 7 years its services best than other networks but last 1 month i am facing lots of difficulty i Cant able to connect to customer care no 121 or 198 . My IVR is blocked i complaint many times there is no proper response. Airtel agents arr not having helping tendency to customers I need my IVR get released very soon otherwise. Also, I am not receiving messages from Banks and all. I want to complaint...

Hi this is Sumit, I am using Airtel connection for a long time now. I made a biggest mistake by activating voicemail service once. I realised later that I don't need the said service so I got it discontinued by using *321*673# On calling the above number and following the relevant instructions I got the message that the service has been stopped. Now the problem started whenever I disconnect any call the caller gets the following pre...

My name is Angshuman Biswas and my mother name is Rama Biswas. We both placed a complain against a Airtel agent. At 15th August, 2013 a Airtel agent (Name-Prasanto, Mobile Number-[protected]) was collected my mother's (Rama Biswas) Documents (one copy of Votar ID card Xerox, one copy of PAN card Xerox and one Passport size photo) from my home 18/12 West Rabindranagar, P.O. Rabindranagar, Kolkata-700065 at 1.30 pm. But next day (16th...

Hello I was a airtel broadband user having landline number [protected]. I have regularly paid the bill amount but in the month of february my bill status was not updated and i had to pay 1500 extra. Again i have paid Rs 2400 on 5/8/2013 and my bill status is still not updated.I have talked customer care and mail on the helpline website but all my efforts go in vain. I have a receipt of the last bill paid and the airtel is not taking any...

This is regarding my landline number mentioned in the subject email. I am holding this airtel landline connection for the last 2 years. 1. As I was moving to a new place called up airtel customer service on 8th Dec 2012 for feasilibity check at new address. 2. Feasibility failed, requested for cancellation on 23 Dec12 with Rep Vijaya (confirmed by Ravindra). 3. My account was expected to be cancelled on 30th Dec 12. 4. Called up...

Hi, This is neeraj sharma. I am a Airtel postpaid customer. I contacted Airtel customer care on 20th Aug, 2013 regarding revised tarriff plan. I spoke to 3 care representative and all of them disconnected my call. The first person i spoke to was Chandani, the 2nd person was Khushbo and the last person was sandeep. I just wanted to know that being such a renouned company this is how you treat ur customers. I am very disappointed with such...

We are using Airtel DTH for 3-4 years and keep updating the instrument with time. This time we made a request for replacement on 6-Aug-2013 and paid 750/- instantly and 125/- for installation too. Now we are following with them multiple times everyday to get the device. They haven't given a single positive reply. It looks like Bharati Airtel is cheating and cashing on its good reputation. Though they have earned everything but respect....

Hi, myself mohammed ameenulla, not a hectic one but the attentiveness is important from executives who attend calls.. I tried calling to customer support executive today(19-august-2013) for the deactivation of internet package. But the executives ignored my calls thrice after knowing my request of deactivation. After third attempt i was not able to call back them. Further, there was no response from them. Hence, i request your committee,...

I have applied for postpaid to prepaid conversion for my mobile number on 31st July,2013. Till it's pending. I visited two times to saltlake citycenter airtel store in kolkata. But no action was taken. Then I complained so many times to airtel customer care by email. But still it's pending. I haven't expected this type of harassment from airtel. Because I am using another airtel no for a long time and also I am using airtel...

I have paid Rs.200/- for my account number id [protected] through dealer mobile number [protected] under transaction id 37093188
on 26th july 2013. But before the stipulated period of one month time i.e. up to 25th August 2013 But i am receiving a message that my id no
expires today i.e. 19th august and ask me to recharge immediately for continuous services by paying the amount. Please clarify over phone or
through...

I am an Airtel Postpaid Customer(275 plan).For the months of July and August ,i took mobile internet plans of Rs.125 and Rs.150 respectively.However,i have been charged Rs.7254.91 as the bill dated[protected].On speaking with customer care executives,i have been informed that the plan of Rs.150 which i took on August 1 wasn't accounted for my data usage.


When i took the Rs.150 plan,i was not intimated about the...

Hi sir,

I have been using my airtel number [protected] (pre-paid) for the past 2.2 years. Recently I used their 3G recharge of Rs.103 which gives 300Mb data balance for 30 days. Since then i have been experiencing loss in main data balance frequently, as it would give me a msg " you have been charged Rs.X.XX from your a/c". The loss value depends upon my browsing session. Since then i had to do top-up recharges often,...

AT -AIRINF
i got a message "thanks for downloading value pack from Airtel. you have been chargerd Rs 99 " i dint activated any value packs..how can it b activated without customers permision just ny clicking the weblink? im using Airtel ([protected]).please deactivate the vale pack n refund my money.

Regards,
harish kumar
[protected]...

someone is calling me continuously from 2 days. i dont know even their language , they are using short of abusive words.
the numbers are [protected] , [protected]. Please help me with this. when i checked on mobile locators they are probably from bihar/ jharkhand....

I recharged for 28 (Airtel 3g pack) in airtel website on 16th of Aug. It failed and money was deducted. When i called customer care they said it will be credited back to the account in 4 days.
I thought the problem was temporary and i recharged for 28 again on 19th of august. It failed again. I thought the issue was only with 28 pack and since i was very much out of balance, I recharged for full talktime 200 and it still failed.br...

I recharged online for activating 3G on my phone on 16th Aug 2013. The amount got deducted and Transaction failed.
I was informed that i will get my refund in 4 days.
I thought there was some technical issues at that time so i tried recharging for 28 on 19th Aug, but it still failed deducting money from my account.
Ok i still thought that recharging for 28 was the problem and i tried recharging for 200 full talktime....

dear sir,
we regret to inform you that for the last few days,we are harassed by a sms daily informing us "ringtone dhamaka renewed charge rs.3. we have not asked for any renewal or new ringtone. that too daily sms has disturbing us.PLEASE SEE THAT customers are not harassed like this
thanking you and looking forward to your immediate action -shivaram alva
contacting your cell through is a cumbersome...

i have made a online recharge to my no [protected] on 15 august at 7pmwth 200 rs . next day my whole amount was deducted. when inquir yours co.executve told me that it is becouse of data usage.for your knd notice have Wi-Fi n my home and offce both . I have another prepaid connection of aircel for data usage n my moble. and your company s dong this agan and again .As i am a old coustmer of artel it is very painful .when again i connect...