Airtel Complaints & Reviews

My previous network is BSNL([protected]) is disconnected. Then also Airtel network not activated, Just getting Invalid Sim. No signel too. So I contacted Customer Service Provider, They simply said try other mobile. I tried that too. But no use, .

I have purchased the Airtel SD connection somewhere mid of 2009 & my Cust ID is [protected]. The set top box worked fine till Nov 2012 & thereafter the picture quality started deteriorating. Initially we thought that there could be some problem with the disc adjustment but when the technical person came on lodging the complaint, we came to know that the problem is with the set top box. We asked him the options available, he told that there is only option available which is nothing but to replace the set top box with the refurbished (old repaired) set top box with a cost of Rs. 350/- plus visit charges Rs. 125/- with warranty of 6 months & there is no option to buy a new set to box instead. Further the company does not provide any receipt for any charges paid to them, which to my knowledge, is not allowed in India. I had no choice but to agree with the only option available, unless I decide to change the service provider & get it replaced in Feb 2013. After two months the same problem recurred, logged another complaint, got the set top box replaced with another refurbished (old repaired) with a visit charges of Rs. 125/- paid. This too created problem within two months than again get replaced with the charges paid Rs. 125/-. Now again this setbox started creating problem, but since now the 6 months are over I have to pay another Rs. 350/- plus Rs. 125/-. This time I logged a complaint & told the whole story to the customer care officer. Initially he refused to have anything in there record regarding any such complaint logged by me in the past, in there system. When I told him that I will go to a consumer forum if this is not addressed appropriately, than he connected to some senior officer. Now the story changed & the senior officer accepts that, yes I have logged only one complaint in Feb 2013 & there after they cannot see any complaints logged by me & according to them I was telling lie. The Airtel company is cheating to the common people by deliberately using the inferior parts for repairing so that their other income keeps growing. Two things to support my statement is that first they do not ready to sell a new set top box when the existing is troubling & second they never provide any receipt when it gets changed / repaired, so that no record will be created. I strongly recommend to the consumer to change the service provider immediately whenever they first face this kind of problem. I have read couple of reviews on other sites where the consumer are facing similar problems. Which means that this is a common practice adopted by the company & they are aware of it. I request the Airtel DTH company to reimburse my hard earned money & provide me a compensation of Rs. 2000/- for the unfair dealing & harrassment.

Hello, this is kyatham premalatha my mobile no.[protected] was transferred from pre-paid to post paid to a plan of monthly 199 but to surprise when viewed my plan details at your store it was 299 plan and again i given my application for 199 plan today i.e15/10/13, and i kindly request you modify my bills sept. & oct and you can also verify my call data. waiting for your early action in this regard - premalatha

I applied for MNP and was offered call rate of 2 paise per 3 seconds. However later found out that am paying 1.6 paise per second and even 4 paise per seconds sometimes. call rates vary and have no idea on what basis. Mobile No [protected].

Dear Sir/Maam, I was having a postpaid mobile connection of airtel with number [protected]. My credit Limit was 2400/- Now my bill remained unpaid for 4 month. After 4 months suddenly I came to know that the amount has reached 5690/- . I was under the impression that my bill amount will not cross 2400 as my credit limit was 2400/-. Generally the company discontinues service if after credit limit a person still utilises it. But then in my case suddenly I was thrown an amount of 5690 and Now I am threatened by them that they are sending me a legal notice Kindly guide me on this what can be done. Thanks, Lav Poddar

Hi, I had requested for cancellation of airtel broadband thrice. But each time they just say that connection will be terminated within 7 days but still the connection is active and bill gets generated every month. Here are the list of Ref no and its date on which the cancellation request was raised. Date Ref.No ======== ========= [protected] [protected] [protected] Still the connection is active and bill is being generated. Please do the needful. Below are the details of broadband connection Broad band number : [protected] Alternate number : [protected] User Id : [protected]_tn

Sir, I am kadir maner from pune.i want to stop bollywoodnews and photoshoots services from today only.here before I have sent sms many times for the deactivation of abou said services. They are not goiing to deacivate this service, and charging rs. 8/- per day.even I never asked them to renew this services.please look into the matter.my mob no.[protected].

My mobile no is [protected]. I recharge 28rs internet 3g pack 100mb through internet already i had available balance 82.75. after 5 min of browsing 3g pack completed and they deducted 82.75 rs from my main account.

I ask the customer care person ms.ramalakshmi she said you have use totally 140 mb.

100mb - 3g pack - 28rs

40 mb - extra 3g used - deducted Rs.82.75

See the above report. it was not first time for me. i think this 2nd or 3rd time. This is their business intelligence to deduct money. first time i ask the customer care person "Is there any way to use internet only after activating internet pack." he said " Sir we can provide that option you have to use properly ie) they deduct too much of amount 10kb 10 paise i think". why it is not possible? i know the ans because they can' get these much of extra money in a easy way. All the network providers are doing the same. Please consumercomplaints put a case and do the necessary action to releave from these kind of network activities.

Now i had tried 198 they are not taking my calls. PORT my number to 1900 was also not working. Please take the action it will help nearly 1 million peoples.

I don't know why Vodafone/Airtel doesn't take step for these fake callers.
My Father just received a missed call from from this no. [protected], and without analyzing the number, he dialed back the number, person sitting other side of call claimed to be a Vodafone customer representative, and said to my father that he has won a lottery of Rs. 25, 00, 000 for which he needs to recharge his number with Rs. 300 and deposit 16, 000 in some bank account.

My father didn't had any idea, if his call actually from vodafone or not. That person even asked from my father's bank & other details for which my father denied to share.

I don't know why these super rich companies sitting helpless and posting simple message on their web portal (which is used by very few people), why can they spend little money to alert users for these calls.

I don't know if some day, some one will pay the asked amount to those pakstanies and govt. will then start interrogating innocent people.

foolish pranks and foolish pakistanies.

Oh I forgot, these are same pakistanies who are continously making disturbance in our country and out so called govt. standing in queue to shake hands with them.

Rest We All Know Very Well.

Thank you.

This is regarding my mobile internet usage, i am using 299 corporate paln in that plan 1 GB data free. In my recent bill dated 06.10.2013 it was showing excess usage of 1 GB data ie approximately 230 mb data. so for that 230mb bill was charged approximately 2600 rupees as per plan 10p/10kb.after crossing the 1GB data i was not received any information cal from customer care. but i am not sure with this usage of that much data with mobile is possible, so in this regard i am requesting the airtel please check/revalidate my bill or convert that 230mb into any data plan.because only for 230 mb data 2600 is very painfull for me.

Respected Sir, I have Your airtel Mobile No-[protected]:- this is to brng to ur kind notice that I have been continuously facing network problem in my airtel mobile and for which I have already registered the complaint through your coustomer care 121 and for which they have diligently accepted . therefore I would like to request you to plz cater to this problem because of which I am facing many problems in my business . the network problem has been regularly interrupting in the smooth and efficient working in my establishment since last 2 months. once again I would humbly request you to please have a look to this and to waiver the entire amount of 2 months this problem had been continuously present in my airtel mobile.

i am using Airtel internet in Samsung galaxy y gt-s 5360 mobile. on 12- Oct.-2013 my balance was 180 rupees and next day it was deducted and remained only 2 rupees. whole balance deducted by internet but i had internet card and when my balance was deducted then internet card balance was 0.48 Mb. then why my main balance is deducted..i kindly request u to get back my main balance of rupees 180. i shall be Thankfull to you for this act of kindness. VINOD KUMAR GUPTA contact no. - [protected]

Hello there, Santhosh : Phone no : [protected], SS Telecom. This guy apparently an airtel agent took my money and has eloped for two weeks, not returning my calls. I request you to track him down and get my money back! Or as you are good at doing add to the list of super pissed off airtel customers. What are you going to choose? -Ravi.

To Airtel This is to inform you that I got a call from some Airtel Tele media executive and he informed me about Airtel's Website builder plan for which, i was not interested as i m not going to use that website, he informed & forced me to this plan as it was free of cost . after his call i have checked my next 4 - 5 months bills .., they have mentioned Rs 250 as website Standard and then discounted the same Rs 250 . so i ws fine with it . But from last 4 months they are charging this Rs 250 without any intimation from Airtel i am not using its website builder service since it got activated . There should be some strong action that has to be taken so that we can avoid these kind of fake and customer unfriendly services in future i am really disappointed with Airtel and its services Contact at[protected]

Respected Sir, Now also after re-activating my whole MO, Airtellive and fun services, I being charged for using airtel free services. Further whenever i use live.airtelworld.com or http://get.hike.in or www.freezone.google.com with APN - airtelgprs.com or airtellive.com it always charge me, also for opening home pages of above said links, which is actually free by Airtel. Details of last used live.airtelworld.com 12/10/13 9.30PM around, page browsed - http://live.airtelworld.com using APN-airtelgprs.com, it charged .30p for using .28 MB. (which should not be charged) Hence i request you to please rectify this error or transfer this complain to technical department for proper follow-up. Please note I spent almost Rs.25 to 30 for calling [protected] from non-airtel number but my problem is still unprocessed and also not ables to call 198 from my airtel number. Please contact me [protected] or[protected] for any more query. Further this is final complain i am filing to you if not rectified i file RTI against this cause by saying why my complains are not properly heard. With Regard Shailender Kumar +91-[protected] +91-[protected]

Sir I would like to disconnect my data card no [protected] with immediate effect. Cust AC no [protected]. I have paid my last bill of Rs 670/- on 9.10.2013. Kindly note that I got a threatening call allegedly from one of your agents claiming that there was a warrant against me for non payment of Rs 670/- & he was calling from the Patiala court in Delhi. Though I am certain that these are dirty tactics employed by Aitel & their agents, I was busy & to avoid further calls disturbing my work schedule, I had some one pay the Rs 670/- However the tactics used are in extremely poor taste & I intend taking this issue up with the appropriate authorities to stop this kind of practices. I have many details & await Airtel's response before taking legal action & going on social media regarding these practices rgds Capt Makarand Sardesai

Since Jun 2012, I have been making all my Airtel postpaid Mobile bills iro my Mob No [protected] A/c no[protected] by Airtel Money. All through the company has been advertising of payback of 5% if airtel money is used to make payment of Airtel Mob bills. Despite repeated mails the Company has not credited ANY PAYBACK into my a/c since Jun 2012 nor given any response to my mails.

some days ago I received a msg about offer on 96 rupees recharge, but after recharge they say there is no such offer, I sent them snapshot of msg but they told me same thing every time. So I want to know that can we file RTI for msgs detail they send on my number between that period and after that file complaint in consumer court.

What a way to reward a customer of last 10 years. Simple: Snap wrong GPRS charges of 3000 rupees, even when GPRS was never used by me. Surprisingly, in my GPRS usage pattern, I can see that GPRS is being used all throughout the day and night. As per Airtel bill, I have not slept for last 15 days and kept on using GPRS services day and night. I hope somebody is going to get this mistake corrected because I'm not going to pay for the services that I never used. My complaint number is 53284376

A telecaller of airtel offered me Rs 699/- yearly plan and activated plan. As per him i am valuable customer of Airtel therefore Airtel suggested for one time payment of Rs 699/- for activation of yearly plan. And after that he activated that plan on my number. When i received my July13 month bill then i shocked because they applied Rs 6999/- instead of Rs 699/-. Immediately i complained to airtel but till that they have not resolved that problem while i am paying them monthly bill as per monthly bill plan. Now they have barred my outgoing call from 11th Oct13. I asked then kindly provide the name that executive & recording of call discussion that day.