[Resolved]  Airtel — Balance Cut without any reason

AirTel — unauthorized reduced balance

sir
i have rechared rs 32 sms pack given by airtel mobile company for 250 sms free on 24dec ihad sent not more than 100 sms then also companyhad cut my balance from my main account .when i inqured but there is no satisfaction ans from them so i request u to do a favourable job at my site My mobile no is [protected]

AirTel — Complaint about reducing balance.

Hi i am mahesh balure my mob no is [protected]. My problem is from some days before my balance is reducing without any reason i do complaint to custmor service but there is no change so please help me and my another problem is my custmor service is stop from some days.

Airtel — reducing balance without any faults

hiii,

My name is jayesh mhatre. i am staying at palghar and using prepaid Airtel card. my number is [protected]. Airtel company is reducing balance without any faults of customer. this company is sending massages on customers mobile as giving toll free number and when customers using that toll free number they are deducting balance and also service is activating so this charge is different, this happens with me many times. what i think is they are just taking advantage of poor people. so necessary action should taken on this issue. it should not happen country like india where education rate is low.
hope you will look into this matter.
thanking you.

Hi,

I Md. Shakir Ahmed, customer of Airtel service and my no. is [protected]. I was activated Frenzo Chat service on my mobile and used two months only. This service was blocked after two months. I made contact with airtel customer care and informed them about my problem. They assured me to activate the service soon, but they don't. Also airtel is taking charge Rs. 20/- fortnightly form my account against this service, but this service is still blocked. I was also contact with Senior Executives, Mr. Krishnandu Das and Ms. Gouri Paul regarding this problem. They only give me assurance. I am physically and economically harrased by Airtel company.

Therefor, I request you to take necessary step.

from,
Md. Shakir Ahmed

Airtel — Rs.20/- cut from my account quaterly without any reason

Hi,

I Md. Shakir Ahmed, customer of Airtel service and my no. is [protected]. I was activated Frenzo Chat service on my mobile and used two months only. This service was blocked after two months. I made contact with airtel customer care and informed them about my problem. They assured me to activate the service soon, but they don't. Also airtel is taking charge Rs. 20/- fortnightly form my account against this service, but this service is still blocked. I was also contact with Senior Executives, Mr. Krishnandu Das and Ms. Gouri Paul regarding this problem. They only give me assurance. I am physically and economically harrased by Airtel company.

Therefor, I request you to take necessary step.

from,
Md. Shakir Ahmed

AirTel — Reducing Balance

My Number is [protected] in maharastra ,kolhapur.
I have Not Activated Any Subscription on my Mobile But My Balance is Duduct day by day.
their are so many collegies of me with this complaints.

That is rubbish....................for Airtel.

Pravin Patil

Respected sir,


I am an airtel prepaid customer for the last 5 ½ years. My name is Rajesh Vidhyadharan and my airtel prepaid number is [protected].
On Friday at 2.40 pm,[protected] I checked my balance and found that my account was deducted of Rs. 120/-.
So I called up 121 for registering my complaint and found out that one of the Airtel Service “Airtel Talkie Pack Services” was activated on my phone without my consent. The request reference number for the same is [protected] and the customer care executive name is Ms. Ketana. The customer care executive told me that the deducted amount will be reverted back into the account within 4 hours.
After interacting with customer care I checked my balance again and found that my account had been further deducted for an amount of Rs. 60/-.
So I called up 121 for registering my complaint again and found out that one of Airtel Service “Airtel Talkie Pack Services” was activated on my phone without my consent. The request reference number for the same is [protected]. The customer care executive told me that the deducted amount will be reverted back into the account within 4 hours.
For no fault of mine and not subscribing for the same above my account has been deducted of Rs. 180/- without my consent.
After, 4 hours, my account is still debited of Rs. 180/- and I am not able to call customer care as I have exhausted my calls for the day.
Sir, I am writing this email to you to reach a solution to my problem which is unknowingly burdened on me.
Thanking you in anticipation

Yours faithfully,

Rajesh Vidhyadharan

Airtel Prepaid — DEDUCTION OF AMOUNT FOR UNSUBSCRIBED VALUE PACK FROM MY ACCOUNT WITHOUT MY CONSENT

CURRENTLY I AM TAKING MOBILE SERVICE OF AIRTAIL. HOWEVER WHENEVER I AM KEEPING BALANCE MORE THAN 200 IN MY PREPAID ACCOUNT THE COMPANY IS UNILATERLLY ADDING VALUE ADDED SERVICE LIKE MOVE, CRICKET, DILER TONE PACK ECT WITHOUT MY CONCENT AND DEDUCTIONS ARE DONE FROM MY ACCOUNT. ON ASKING THE CUSTOMER CARE EXECUTIVES REPLIES THAT YOU HAVE SUBSCRIBED THESE SERVICES. THIS IS BECOMMING HEADECH FOR ME. I AM NOT INTERESTED IN ANY VALUE ADDED SERVICE. WHERE CAN I MAKE COMPLENT? MY NO IS [protected]

respected sir..
my previous balance was 20 paisa..now it came to -19.rs...my number is [protected]...i have not activated hello tunes ..but it came as subscription..so i saw in net nd unsubscribed it...it cameautomatically without any involvenment...so kindly get my balance backl plzz
i stay in hyderabad
plz sir

sir plz make sure u solve the problem as soon as possible...previous sent mail.ie..[protected]..
thanking you...
m.adityababu..

hello i m airtel customer and last week my balance Rs.34.26 & then I internet browsing on my mobile then my balance cut on 31.42 and second day i internet browsing then my balance cut 25.51 and one message on my fone thanks for downloading airtel game from www.gclub.com and 10 Rs cut and i don`t subscribing this scheme and plz return my balance on my no.[protected]

Thanks

hello there... i had sort of similar problem withing 24 hrs. i get money with a lot of work. n i get paid about 100 rupees per week believe it or not. i rarely recharge my Airtel number. today January 22nd 2011. yesterday which was 21st of January i got some money to recharge and i recharged my number for 100 rupees. i activated GPRS in the night for 19 rupees (200 MB of free usage) and it got activated by 00:59 hrs n the price was deducted. so far so good. now when i wake up in the morning i got a pop up message saying i have 12 rupees balance? what the heck? i had 76 rupees and 56 ps. after activation they deducted 19 rupees as usual n i had 57 rs and 56 ps left. i wake up in the morning (i'm very very sure that i LOCKED MY KEYPAD AS USUAL so that i don't press any button and it speed dials it) and i see i have only 12 rupees and 56 ps? they deducted 45 rupees for what? i tried calling the customer care in the morning and it says there's some sort of problem please call back tomorrow...???? please i need some answer here. my number is [protected] if that helps.

Hello

I am an airtel prepaid customer from bangalore. From the past one month, im facing lot of problems because of airtel wherein the value added services are being activated and subscribed like airtel talkies pack without my knowledge and then the money gets deducted from my account for no mistake of mine. Then i had to call the customer care to stop the services (With call charge of 50 paise everytime). Why is this happening for airtel customers, disturbing people unnecessarily and deducting balance.

I hope these problems will be solved.

Airtel — reducing balance

DEAR SIR,

I am a holder of airtel services since 5 years and my cell no is [protected].I am facing the problem of last3 year for reducing the balance whenever i recharge of Rs.205 after using Rs.100 the another balnces they cut off by providing me BABA RAMDEVTIPS,SHAYYARI and all stuff without any subscription and now a days they are started the debit the balance a/c they show me my balance in negative(-) so i am not going to recharge my cell its too much problem and even i registred with do not disturbed(DND) services sill they do regular call for rington and love tips etc so kindly take action about my compaints because this problem is facing so many pepole who i know them my relatives ,my friends also. I complaint about many times with airtel gallery and customer care but they did not do anything so i have hope with u so please.


Thaking you.

Airtel — my balanced cut without my knowledge

with out my knowledge air tel less 400+ amount in my mobile no +[protected] , i am using air tel Internet peaked data a long time but i found 1st time this problem in my air tel Sim card my main balanced cut rs.400+ ? i have complain in air tel customer care but i have no any responded from air tel

same thing happened to me