Airtel Complaints & Reviews

SIR,
CELL NO/ SIMCARD - [protected] WAS DELIVERD TO ME, BY YOUR CHANNEL PARTNER OF AIRTEL - HYDERABAD WHO IS LOOKING AFTER CORPORATE ACCOUNT OF STATE BANK OF PATIALA-HYDERABAD, AFTER COLLECTING NECESSARY APPLICATION AND FULFILLMENT OF KYC NORMS. HE HAS CHECKED THE APPLICATION AND IDENTITY PROOF ETC AND DELIVERED THE SIM CARD. I ALSO REQUESTED TO MENTION MY CORPORATE ACCOUNT CEEL NO [protected] ON THE APPLICATION FORM OF CELL NO [protected] FOR ADDITIONAL IDENTITY PARTICULARS. THEREAFTER I WAS USING THE CELL NO [protected] FOR INWARD CALLS.
MY WIFE WAS IN APPOLA HOSPITAL AT JUBILLE HILLS HYDERABAD WITH THE CEEL SINCE MY BROTHERS SON WAS HOSPITALISED . TO MY SURPRISE I OBSERVED THAT MY CELL NO [protected] WAS BARRED BY AIRTEL DESPITE MY FULFILLING ALL THE KYC NORMS WHICH WERE CHECKED THAM.
DUE TO BARRING OF THE SAID NO , THE COMMUNICATION COULD NOT BE DONE TO THE HOSPITAL SITE WHERE MY WIFE WITH THE SAID NO WAS PRESENT. THIS HAS CAUSED DAMAGE AND LOSS OF REPUTATION TO ME AT THAT CRITICAL JUNCTURE .
THIS IS NOTHING BUT HARRASEMENT AND CAUSUNG DAMAGE TO CUSTOMER . UPON CALLING SH SATISH ,CHANNEL PARTNEL ,AIRTEL HYDERABAD ON 03.02.2010 HE ASSURED THAT THE NO WILL BE ACTIVATED WITH 12 HOROURS BUT SO FAR IT IS NOT RECTIFIED DESPITE MY PLEASE AND SMS MESSAGES TO HIM AT HIS NO [protected].
KINDLY DIRECT THE COMPANY OFFICIALS NOT TO CAUSE SUCH DAMAGE AAND LOSS TO SUCH GENUINE CUSTOMERS WHOSE KYC WAS ALREADY ESTABLISDED AND EVEN AGAIN GIVEN ALL THE NECESSARY KYC DOCUMENTS AT THE TIME OF DELIVERY IF SIM CARD. I HAD ALSO RECHARGED ON 03.02.2010 WITH RS 55 BUT THIS AMT ALSO LOST BY ME DUE TO NEGLIGENT AND CARELESS WORKING OF THE STAFF.
I MAY BE COMPENSATED WITH THE LOSS BY RECHARGIND MY NO BY RS 100.00
AS A PENALTY AND NEGLIGENT ATTITUDE OF AIRTEL

WITH REGARDS

ANANDA ASHOK
CELL NO -[protected] / [protected] / [protected]
STATE BANK OF PATIALA,ABIDS,HYDERABAD

I am forced to address this email to as I think Airetl customer service has been inefficeint to solve my complaint.I would like to file a complaint against Bharti Airtel Ltd. for Wasting my time and giving me mental torture for the following matter.

Problem 1:I took a postpaid connection from Airtel by the number [protected] in jan 2007 and since then the name on my billing account is wrong.My connection is in the name of Miss Rakhi Jain but my name is Miss Priya Jain.I have called customer services several times in last 3 years but no one has resolved my problem.I have submitted proof of my identity at customer service center in Lajpat Nagar but still the issue is same.I am unable to show my Bill as address proof as it is in wrong name.Each time I call customer service advisors proactively escalates the call to supervisor who promises call back which never happens and always gives me refrence number which no one takes care of.Airtel customer service is Horrendous Appalling and Diabolical.I want this telephone account to be changed in my name without effecting my services at all.

Problem 2:I am on paper free billing for last 3 years.All of a sudeen without my permission Airtel decided to send me paper bills.I have to call every month and request to stop paper bills but the situation is same for last 6 months.I do not want paper bills at all. i have harrassed by the nodal officer as I have escalated the issue to them.

I have no faith on Airtel's credibility and intergrity. I have also now decided to file a complaint in the District Consumer Court against this after I approach the Telecom Regulatory Authority.

My mobile no is [protected] and i'm receiving an SMS from 54321 every day that costs me a rupee. I have never subscribed to this service. Please DEACTIVATE me from this service IMMEDIATELY. I don't want to be ripped off by a service that is of no use to me.

Dear Sir,
I had taken the Airtel prepaid service in Mumbai in December 2009
Initially i had a balance of Rs 50 after the activation. I made a few calls and my balance was reduced to around 34. Then suddenly the next day my balance is reduced to Rs. 0
On inquiring i was told that all the amount was used up in GPRS transaction. I dont even know how to use GPRS. So i thought may be because i dont know i must have done something which might have used GPRS.
Then i recharged my phone with Rs 275. and soon with in 3 days my balance got reduced by Rs. 50-60.
I understood that its done because job alerts and some other alerts were activated.
I called up customer service they said that i have activated these alerts. I was told that these alerts might have been activated when the automatic calls from airtel comes and some button might have been pressed.
Then i was told if thats not happened what might have happened is they start the free trial service and after trial it continues and to stop it we have to send a message which i guess is total violation from the TRAI guidelines which states that unless The Consumer gives direct consent no value added service or any alerts should be activated.
I made a complaint and was told that i will be getting a call from their concerned department in 4 working days for the complaint i made with the complaint number [protected]
Then i called up to ask for the status after some days they refused to pay me back the money they stole from me.
Then i told them i do not wish to get any message from Airtel or any other company so they said they would activate the DND facility for me with the request number W[protected].
After this the service provider didnt send me any message.
My phone had been switched off for last 3 days.
Then when i start my phone today i got around 8 messages from Airtel with cricket updates.
I called up Airtel again about this and they said this might have happened by mistake and accepted their mistake and said they are returning the money they charged for this service.
In the evening again i got another cricket update and my balance was deducted again.
This time they said the balance is not deducted. I asked for information that when was the service activated and they first say on 16/2/2010 at 4AM
I asked him you believe that i got up at 4AM to activate this service he quickly corrects it by saying sorry its not AM but PM. But the question is how can i activate this service with my phone switched off.
To this he says i must have pressed some button when i got the automated call from Airtel.
Then i asked him to tell me if my DND service has been activated. To which he replied yes.

Now what i cant understand is
1. How can i get a call from Airtel when my phone i switched off.
2. Why i am getting calls and messages from Airtel as they claim that is how the service got activated when my DND is active
3. Why is TRAI guidelines being ignored so blatantly and these people having the guts to say that you wont get your money you want you can go to consumer court. (This was told to me when i was making a complaint for money being deducted for services which i didnt activate first time.)

Again he has give me a complaint number which is [protected] and i am very sure they will deny it from happening.

Seriously speaking i feel since the revenue per person has gone down this is the tactics they are using to extort money from us. I Hope some Airtel management sees this complaint and replies me with a solution

Also i would request everyone and anyone who has any information about where to make the complaint about the violation of DND and TRAI guidelines officially as i believe that by making an official complaint with the TRAI is the only way they can stop cheating clients who are supposed to be kings but treated like criminals and asked to pay for faults which they are responsible and not us.

Dear Sir
My phone no [protected](purchased from kolkata)was misplaced at my residence in low battery condition.When got and dialled on 14.02.10
it was showing NO NETWORK COVERAGE/SIM CARD REGISTRATION FAILED.I immediately contacted your customer care at Delhi.I had been informed
to contact customer care centre at Kolkata at [protected].After listening to the problem I had been told to meet any AIRTEL outlet at Delhi.
Accordingly I met Mr Salim of your Malviya nagar Delhi outlet on15.02.10.He could not solve the problem and informed the above said phone had been
permanently disconnected and only Kolkata office could solve the problem.I contacted Kolkata office on 15.02.10.But they could not solve the problem.
From 16.02.10 evening the phone was showing LIMITED SERVICE.May I know the reason for this permanent disconnection?My phone was a life time connection with a balance of Rs 70 .I had received SMS up to
24 dec 09 and I called my daughter at USA in the first week of January 2010.
I would request to kindly look into the matter urgently.
thanks
yours
nikhilesh mohari

SIR,
I AM OPERATION THE AIRTEL PREPAID CELL SIM NO.[protected]
SINCE TWO YEARS WITH A SCHEME OF ONE PAISE / SEC OFFER
BUT THREE MONTHS ONWARDS EVERY DAY MORE THAN ONE RUPEE
CUTTINNG FROM MY BALANCE WITHOUT OPTIONS, RECENTLY THE SOME WAS TAKEN TO NOTICE THROUGH LOCAL AND INTERNAL AIRTEL CUSTEMER CARE PEOPLE AND EVENTHOUGH NO SOLUTIONS , LAST TWO MONTHS BACK ALSO I STOPED TO RECHARGE , EVENTHOUGH ONE RUPEE CUTTING WITH SHOWING MINUS BALANCE , ON ADVICE OF LOCAL RECHARGE AGENT , I HAVE BARED THE SAME WITH SENDING SMS TO THE AIRTEL PEOPLE EVEN THOUGH THE SAME IS CONTINUEING AND FACING THE SAME PROBLEM .

Myself and my family uses the AIRTEL telecommunication service.(Six connections) since more than a year.
Three of them were provided with unexpected additional paid service. The facts were communicated to the customer complaint section. The unexpected loss of money was partly credited on the account.

My complaint is-

1) Why the company hits the unexpected service on the head of the customer?
2) Is it the responsibility of the customer to be vigillnt against such practice?
3) Why cant' be the attitude of such companies should be caring of customer rather than DOUBTFUL?
4) Why the company adjusts the loss only that - related to the LAST RECHARGE ?
5) Why the honourable people on the back end customer care service cuts my call without satisfactory explanation of doubts?
6) What is meaning of 'sufficient chance given' (paryapt moka) for getting the doubts cleared when I call the customer service without getting the satisfactory understanding about what has happened to my money?
7) Is it a TECHNOLOGICAL FAULT or DELEBERATE unacceptance of complaint call of a customer, as i placed the complaint after the experience the facts mentioned in my complaint NO.-5 as mentioned above..? I do not get access to the customer care executive after the DROPPED (CUT...?) CALLS IN THE MIDDLE of communication.

8) Why should I continue with their service?

I have recd an intimation from 5919823 saying that i have recd MMS from[protected] and i should open internate browser and log on tohttp://125.21.241.88/mms with login[protected] and password provided . but inspite of putting all my efforts i could'nt ope the mms.

Dear Sir,

I enrolled for Airtel IPTV Service on 04 Feb 2010 vide at my residence in Lajpat Nagar-IV, New Delhi. The Triple play Service launched recently caters to Telephony, Broadband Internet and TV over a single line.

For the installation of service, I’ve paid Rs.1750/- as installation charge with a monthly pack of Rs.999 per month which includes unlimited broadband at 256kbps speed and a landline connection. This amount paid vide cheque dated 3/2/2010 to Bharti Airtel and the same has been encashed on 9/2/2010.

My experience so far has been VERY FRUSTATING, full of agony, mental torture and all my communication is affected which has deeply hurt my family, my aged parents and my profession/patients.

The service worked initially for 2 days only. Since my complaint on 06 Feb 2010, the service has not worked at all. Me and my father's repeated calls to Airtel service centers are either disconnected by CSRs or not logged at all. I am always told that either the Server is down or the Server is getting upgraded. I’ve been talking to Airtel technical contact Mr. Anand Agarwal ([protected] – system installer) almost daily (for last 8 days) to get the service working but everyday he tells me system upgrade is not over yet.

If the service was launched recently, I fail to understand the need for a server upgrade. Why has the service been commercial when the basic infrastructure is not ready to support the triple service.

As if this harassment was not enough, I’ve received my first bill (Bill No.[protected] dated 09 Feb 2010) for the amount of Rs.2072.43/-. Airtel has mischievously added Rs.1750/- again (the same amount I already paid for installation) in this bill alongwith applicable tax charges to hike the amount of bill. This is nothing but duping the customer and using false and cheating methods to extract the money out of the consumer. I will be filing a separate complaint for the same with TRAI to bring this issue in limelight as I won’t let Airtel take consumers for a ride by not providing the service and charging doubly.

My family members are deprived of their entertainment needs as the TV is down. My kids school assignments are affected as they cannot do their research on internet and they have to spend money on cyber cafes and a family member has to accompany them for the same which causes lot of inconvenience and has upset the family schedule. My profession is affected since I cannot contact my patients for their problems or after-care since last 10 days which is adding to my loss of income.

By subscribing to this Airtel service, I seem to have enrolled for agony, if nothing else.

I want Airtel to restore my service, confirm that the service will run uninterrupted as the whole communication gets affected with this service, refund me the installation amount and compensate me for the denial of services, false hope and false promises, non-functioning of Telephone, Broadband and TV and for the harassment, mental agony and loss of income it has caused to me, my aged parents, my kids and other family members.

Also, Airtel should be directed to put in a geographic redundant system so there are no further excuses like service upgrades the whole communication needs are affected by an untested system/service. Allowing such services on one pipe is catastrophic itself in nature and such services let Airtel monepolize and take the customer to ransom by not committing to restoration of services. No Telecommunication services should be allowed to run if the Operator cannot restore it in 2-3 hrs.

Hi there,

I applied for new broadband connection at Airtel Showroom, 100 ft Road, Indira Nagar, Bangalore on Feb 04, 2010, after making sure that their port is available in my area, Kodihalli. Since it was urgent for me, I insisted for a connection at the earliest and the person in-charge promised that I would get a connection in 4 days max. I got the address verification promptly on Feb 08 and was informed that I would get...

Dear all,

This is to inform that I was availing Airtel facilities. Mr. Deepak called me and said that the amount was due and he will send someone to my office to collect Rs. 5381.00. The actual bill asked for is Rs. 5125.00, which included GPRS charges. On asking the bill details were mailed to me from "Sarabjit Singh Batra" <sgfs.[protected]@gmail.com> address. I was surprised as he asked for Rs. 5125 as it should have been Rs. 5381.00 as the due date was over. After discussion with Mr. Deepak, Collection Agency, 5 Phase Mohali it was found that in the month of Nov. 09 no GPRS was activated and no charges were included. In Dec, 09 and Jan, 10 suddenly GPRS charges were included for both the months. Mr. Deepak was unable to answer me whether My GPRS was activated, when and where? After discussion Mr. Deepak happily aggreed that Rs. 500 can be waived off as I have not switched on the GPRS facility. After I pressed that my GPRS service charges was Rs. 299 + 299 = Rs. 598 and the same should be waived off, he then aggreed. So he agreed that Rs. 4500 may be remitted to him. The amount (Rs. 4500) is handed over to Mr. Rajpal. I was surprised that is it a vegetable market where if you argue you can get a discount sometimes of Rs. 500 and sometimes Rs. 600. According to me the amount should be Rs. 4783.00. Earlier the same thing happened with me and they said the GPRS must be switched onn by chance and the amount was charged for one month. The question that arises is if there are so much discripancies with the bill, is it safe for the customers to take airtel connections.
Thanks.
Manash K. Paul

i have tried to deactivate from the tm - gup shup, ta - gup shup but still i m getting the messages every day. it is a big mental anguish for me to delete those messages every hour even in the middle of the night .... pls stop it ... my no is [protected]..

Dear Sir,

My number is [protected]. For the past few days i am experiencing that i have been charged for unwanted 54321 services. I have never subscribed any of the services. Whenever i stop any service, another services automatically gets activated. I feel like cheated. Please stop all this.


Thanks...

I am a Airtel Mobile customer. My number is +[protected]

I have not subscribed to any filmybuzz service, but today I saw a message from 54321 which states -

"Thanks for using filmybuzz subscription service from Airtel. You have been charged Rs. 10. Filmy Buzz and Pics *321*69# From: 54321 10:53pm 14/2/10"

I do not understand how Airtel can automatically subscribe and charge me for Rs.10/-, without taking my permission.

How can a Telcom operator do this? I am planning to file a case against this.

I want this service to be immediately stopped and Airtel to repay back the deducted amount ( Rs.10/-). In future do not want such kind of automatic subscriptions to any such stupid services.

BTW. Interestingly, TRAI site http://www.trai.gov.in/serviceproviderslist.asp mentions that "If you have a complaint about your telephone service, mobile phone service or broadband service, the first step is to call your service provider’s Call Centre on toll free number and obtain the docket number for registration of your complaint. Many complaints can be resolved at this stage.", BUT - interestingly, when I called 121, they mentioned that the call will be charged 50 paisa for the disscussion with customer representative. Though my call in the morning was unsuccessful (due to bad Airtel network), if you have charged 50 paisa for this 121 call, please revert back this money too.

This has also happened to my daughter. She has submitted complaint to [protected]@airtelindia.com

Thanks
-- Padmaja Buzruk

I am using my Airtel post paid mobile no.[protected] since 2004. I got the call in 2004 to verify my name, address and Date of birth. I have regularly paid all mobile bills.
I have converted this post paid connection to prepaid on 4th Jan, 2010. I have submitted all required documents (driving licence). It was running fine till 4th Feb, 2010. Since, 5th of Feb, 2010 Airtel has stopped my incomming/outgoing services on the basis that I have not submitted the required proofs. They are not answering my queries on phone and asking me to visit the Airtel gallery where I submitted my documents. I resubmitted the documents to Airtel gellery of Mangal Kunj Bldg, Jambhli Gully, Borivali (W), Mumbai-92 and the customer relationship officer told me that the no. will be activated in 48 hours.
On Saturday, 13th Feb, 2010 I visited the same gallery again as the connection was not started. They told me that their backend takes "48 working hours" and excluding Saturday and Sunday to activate the connection. I am now totally frustrated as my mobile no. is not yet activated. My office collegues, family and friends cannot get in touch with me and have resulted into financial loss. Totay, 15th Feb its 6:30pm and I still do not have connection activated. When I was billing customer, my bill was delivered to same address for last five years and today when I am prepaid customer they are unable to verify it. Please can someone help to get me the justice?

Kind Attention : Pawan Garg

My customer ID of Airtel Digital TV is [protected].

I would like to tell you the complete story of the shoddy affair of this DTH service. A DTH service has been installed at my residence on 1/2/2010 with 4 month package plan. Next day a guy visited my place to collect money from me and adviced that why did not I opt for 5 month plan. So I paid 5 month package plan.

From 12/2/2010, my DTH service has been discontinued citing the reason that I do not have sufficient balance. Now after following up 22 times my problem is still in same position.

I had logged complain no 1967625, 1925589 and 1952047 When I had called the customer care they told me that this has happened because of wrong billing on their behalf. It has been almost 5-6 days since this complain has been logged but my services has not been restored as yet which had to restore by 14th feb, 2010. Now you customer care buying time to get it in place.

As a general consumer, I was the great fan of Airtel mobile service and due to this fact I opted for DTH. Please let me know when it will get resolved otherwise as ethics follow please refund my money and take out your installation.
--
Best Regards,

Rishi Kant

Sir,
I am a student of IT, BHU, Varanasi and Mobile No. [protected] was in service since 21st July,2009. But suddenly the services on this number has been disconnected without any notice or information and now on contacting Airtel Authorities, they say that this number is an invalid one. This is a prepaid service and about Rs.500 is lying unutilised. I am facing a lot of problems as this number is registered with College for communicating all information. Pl. have a look of the reply from Airtel authorities also :
Subject: Re: [protected] [|BAL|[protected]|[protected]|]
From: [protected]@airtelindia.com
Date: Mon, February 15, 2010 12:42 pm
To: [protected]@bhelbpl.co.in
Priority: Normal
Options: View Full Header | View Printable Version | Download this as a file | Hide Unsafe Images | View Message details | Add to Address Book

Dear Sir:

Thank you for contacting Airtel.

You have expressed concern regarding your Airtel number [protected].


We regret to inform you that, we are unable to process your request as the mobile
number specified in your mail is not valid number.


Hence we kindly request you to provide the valid number to initiate further action.


Dial *121# (toll free) from your mobile and get instant information for your Prepaid
or Postpaid Account on your Mobile Screen


For further assistance, mail us at [protected]@airtelindia.com.


We thank you and value your association with Airtel.


Warm Regards

Sruthi Subashbabu
Customer Care
Bharti Airtel Limited

To how so ever this may concern,
Respected Sir,

My declaration given to convert my Pre paid connection to Post Paid connection is getting ignored with no value for the money I have paid for that.

One of the most Distressed, Deserted and not Much bother Customer for Pre to Post paid conversion- Is this because customer has already paid the Processing fee?

 Initially an execute from Airtel called me up regarding Pre to Post Paid conversion (approximately on Jan 12th ). During this call she informed about send their executive to collect money and other required documents (like address proof) and to be activating my Post paid account in next 4 working days.
 On 13th of Jan 2010 one of the Airtel executives have come down to my office to collect the money Rs500.00 and to fill in the form. Where in he conveyed that he would be manage to give me the connection based on my office Address and if at all possible I to be sending an address proof document of their office ID.
 On 18th of Jan 2010 -I did send them my HP-Gas book Id as residence proof to concerned Airtel officer, which was ignored and my petition was just kept on hold with no update to me on a concern that “Hp-Gas book Id ”.
 Later I called the execute to know the update as I was not hearing updated status from them neither activation of my number. And what I got to hear is the proof submitted is invalid and they insisted me for sending the Address proof like Electric bill.
 Later I did send the Electric bill to the same above mentioned executive with a Bill dated July 5th 2008.
 After waiting for a while about 3 days again not getting updated with the connection status I call the executive for knowing the information, and what I got to hear this time is address proof is too old to be considered for address verification (What does that mean !! wont that address be considered because I staying for a longer time with that place, how would that matter them – when I am still residing and how is carrying the Risk when address is incorrect – I guess it would be me missing my Rs: 500.00 ) and upon expressing my distress with the Airtel Executive for not considering that and not intimating till I have called back and also wanted the execute to drop my request to revert back my money. For which he was not sure to take a call on that and he pleaded and almost begged me to believenot to lose the hope on him - that he would be updating me on the same day - after talking to their chief. But socking no reply for the next 5 days.
 Hearing the pleasing wording from that executive made me wait for 4 days, but no hearing again from him – with a most distress and frustration I tried to reach out that executive on call for more than 20 time in a working day that too in working hours, shockingly he did not care to lift the phone though phone was ringing for the whole time. So I decided to talk to their Chief again and by Gods grace I could reach him in the 3 attempt itself. I expressed my feeling in more diplomatic way asking him about
• Do they have any monthly targets to be achieved for converting Pre to Post - answer was No
• Whether they would track all the raised request on timely basis – Answer was Yes.
• What In case a requesting is pending for more that 4 working days and assistance or update to customer or not – Answer was Yes
• Should the Customer himself to be calling up to know the update status for not getting processed – Answer was No
• Then how come my request is still pending with no updates from your team – No answer for this question
 After these questions to chief, he convinced me that he would be following up on this and took my number.
 But as a routine – unless I called up the executive he did not thought about calling me, but after viewing my number her dropped the call and got back to me in couple of minutes . Later he wanted to me send the latest electric bill and I did send them in couple of days and I called the executive back to acknowledge them to consider my new address sent – when he promised me to be signing off this task in next two days if not to be paying back my money.
 Still then address verification went delayed by 2 days and then final one good progress is that my pre paid number got deactivated on Feb 12th 2010.But shockingly my post paid connection is not activated, so waited about 2 days losing vital contact not reaching me out on my number.
 Today that is Feb 15th when I called customer care center to know the updated, what I hear is my the Post Paid connection card which was issued to me – when I did pay Rs 500 is an inappropriate card. So the customer care service agent asked me to collect another Post Paid card.

After having this much dragged with this stringent process - which was nowhere close to the intimation made by execute at first contact or at time of payment; Without providing information
Without providing right product
Without providing any sort of assistance
which are least expected for the wages that are being by the received these Executives for doing their Job but not a favor, wages which are again generated from some contribution of fee which we have paid for conversion. They seem to be not bothered.

What I have been undergoing all this time is:
Distress to keep myself waiting for this to process to accomplished at any point of time.
At least 20 to 30 attempt of cross checks per day leaving me with no outcome like
1. Address verification to be happening today or not? if so will the concerned person walk-in with a prior intimation or not?
2. My connection to be functioning as post paid or not?
3. Sim to be registered or not?
Thinking in these terms built up some sort of pressure due to distress and anger unknowing and killing about 1 or 2 hours daily thinking of this processes.
Also impacting my daily routine activities because of this pressure
Missing many of friends and relatives to reach me out at my number.
Not knowing who to approach to get solved with this problem (To file a petition in court or in a consumer court )

Please help customer like me to have believe on the words like promises/commitment spoken for the deliverable to be appropriate.

So What will be compensated to a customer like me to ensure not to be dissatisfied and what is call on the current process undergoing for pre paid to post paid conversion?


With grief and Distress,
Prasanth Kiran Malla.

Hi.
My number is [protected].Many a times my cell is automatically getting switched on and off and then it says.."Invalid Sim" "Simcard Not detected" I've ensured about this problem not being related to cell as I've checked the sim in other mobiles. Also,when i insert this sim card on other cells,I can't see any of the contacts which were stored earlier on the sim card.Tell me what to do now.Is it possible to get a same number sim card which works fine ?

Dear Sir,

I had a prepaid account with airtel. & i want to block my number my number is [protected]. because i had lost my cell phone in delhi.
NOKIA 3110 CLASSIC BLACK
IMEI NO. [protected]

So kindly request you to block my number i.e [protected]

Thanking you,

Best Regard,

Pooja Singh