(this was our complaint to Airtel company which hav already mailed but still no satisfactory action done on this complaint)
Dear Sir,
I would like to inform you that I have taken a new Airtel Connection (Rs. 699/- Advance Rental Corporate Plan (Postpaid), Airtel No. -[protected], SIM No[protected] on date 15/03/08, by your Airtel Executive Mr. Gagan (Channel partner code –CD038), and his R.M. is Mr. Amit Chhabra (RM Code – 883) at Delhi Region. Mr. Gagan committed to activate the GPRS plan in same connection on monthly rental of Rs. 99/- at the time of giving this connection, which is also mentioned in out Enrolment form no- 6831653.
He has also said to me for activating of this GPRS plan within 7 days only, even after 15 days he was unable to activate this Plan, so again he committed to activate it in coming one week.
In this way till date they have given me to many false commitments, as result till I am waiting for that, so here you are kindly inform to activate this GPRS connection within 48 hours. In case o[censored]nable to activate this GPRS plan You are kindly instructed to refund our advance rental of Amount 699/- with interest. In case of failure of this deed I’ll go to consumer forum.
In hope of your positive reply.
(Amrendra Kumar Jha)
(Working as Sr. Tech. in DMRC Ltd. At Delhi)
Aug 14, 2020
Complaint marked as Resolved
I got a call for buy a new SIM card from one of the franchise of the Airtel and I agreed as the scheme was attractive.
They gave me a card and took 600/- Rupees cash (I have the receipt). Next day a guy from Airtel came to confirm my bill plan. The bill plan information with him was totally different. I rejected and mentioned in the feedback form.
He said your money would be refunded and its 4 Months now and the refund is not done. + the number that i was promised was also not given.
the sim card number i was alloted was: 86830623
The franchise who sold me the card: Protocol Links
The guy from Airtel Verification: Suresh Save form airtel