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Airtel Complaints & Reviews

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Updated: May 20, 2026
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B
BIMAL KUMAR PAUL
from Kolkata, West Bengal
Jun 7, 2008
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My phone number is [protected]..
A lot of promotional phone calls come from Airtel..especially when I am busy..I face a lot of problems due to these..
So I would be highly obliged if the matter is looked into and proper steps taken...
My phone number is [protected]..
A lot of promotional phone calls come from Airtel..especially when I am busy..I face a lot of problems due to these..
So I would be highly obliged if the matter is looked into and proper steps taken...
[protected] is distrubing me
HI
I had taken two connections together in Dec 2008. The verification was done and I got the welcome letters for both the nos. I got the bills after one month and made the payment. On 26 Jan the outgoing calls on one of my numbers was deactivated due to negative address verification. When I called the Customer service they said there will be a new verification. After two days I again called cus ser and they asked me to go to nearest airtel outlet and they will activate it there irtself because my verification was confirmed on my account, it's just that the airtel guys had entered sec32 instead of sec34 on one of my numbers. I went to sec61 outlet and the lady there said we cant activate it we will be sending a person for verifiaction and after two days your phone will be working. After 2 days I went to sector 18 outlet and the lady there said she had sent a mail to the concerned dept and she would call me in one hour but did not call i waited for 3 days. Yesterday I again called the cus ser and even spoke to shift manager but he said they could not help me as I had to ask my company to send a mail to airtel regarding this.

First of all let me tell you guys I have used vodfone for four years but have never faced such pathetic cus ser ever. Secondly this is a corporate acct but I pay my bills myself. I had taken the connections from the guy from airtel who sits outside the company so company has nothing to do with my connection.
Third point, I got my address verification done when I was present at home which means I had given you guys the correct address but when you guys entered the info into your systems you entered the sector number wrong in one of the numbers and that is why one of the number is not working ad the other is working fine.

If anyone at airtel has got trained on procedures and call handling kindly let me know because I really want to speak to one person who has really got some knowledge.

Ambika
[protected] and [protected] are my two airtel numbers and [protected] is not working.
Sir I am Krishnamurthy and i just wanted the locality from which place is the following number located and please i will be very much thankful to you i[censored] can send me a mail as soon as possible.

The number is +91 [protected]

Please I am waiting for your favorable response please.

Thanking you,

yours Krishnamurthy

Airtel Phone Number — disturbing by phone call

sir i am security officer and serving in un misson haiti north america myphone number +[protected]. one unknown person having airtel phone no [protected] is calling frequently to bsnl phone no [protected] and disturbing my sister staying at this number .request look into the matter and trace out his address for lodging police complaints please contact me phone no +[protected]
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    S
    Sarabjeet Kaur
    from Dehra Dun, Uttarakhand
    Jun 7, 2008
    Resolved
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    Resolved

    I am using airtel prepaid connection [number is [protected]]and I got it recharged with a 1 month validity on 5th June, 2008 evening and also received the message for the same . But I am having problems that my message sending is failing continously inspite of the fact that there is balance and validity [till July 4th, 2008] but receiving messages from other people and my outgoing is allowed but when someone is calling me than the operator says that my number is temperorily out of service.
    Looking forward for quick solution.
    Aug 14, 2020
    Complaint marked as Resolved 
    i am using airtel prepaid connection my number is [protected] when ever i try to make a call it shows connection error continious 2 to3 times u dial any number i changed my mobile also, but i face the same problem..any one tries 2 call me their number is displayed as miss call in starting and when they try several times the call connects...
    plz help me out
    i m using airtel prepaid connection[[protected]].i hve a problem of receiving messages from 6411001 from last 6 months which says "thank you for using airtel services etc..." while i m not using any services and after that Rs 1 deducted from my balance .the message i recive is 2-3 times in a day thats approx Rs2 or Rs 3 Deducted each day. even i received jokes etc. from 5888 by itself.i m trying to come out the problem by making communication to customre care but they also didn't clearify the problem and it still exist. Please look into my problem and sort out it sortly otherwise i hve to look for some other connection...
    Solutions??? That too with Airtel? You must be kidding man, Airtel is such a group of Stupid people put in an organisation that you hardly have any say even if you are a honest paying customer. Actually Airtel has got so many customers that they find it almost impossible to manage them all. Now a days Govt. Company like MTNL is providing better and cheaper mobile service/customer service as compared to Airtel. I guess Airtel is digging its grave itself... So forget about Solutions with Airtel... Switch to other Better Operator... Airtel only have good network... Nothing else... And a Money Sucker...
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      A
      anil gulia
      Jun 6, 2008
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      I was having two postpaid connections. i tried to close one of my mobile no.(no. is [protected]) app. 8 months ago. Till now, i am receiving the calls on the second number asking the same question that why am i closing the connection. I am tired to answer them.
      Once i had paid my bill through SMS for no. [protected] and this amount is added into the second connection(to whom i am trying to close).
      Please adjust that amount to my current number i.e [protected] and close the second number i.e.[protected].
      Regards
      Seema(Anil's Wife)
      I have Purchased my new airtel life time sim please give me the my Account Details
      sir,
      my mob no [protected] my son wrong handle and block sim
      i have posted from nsg to valley so please help me and give solution
      Sir.
      My airtel postpaid no [protected] at chandigarh. now i am staying in jammu. i already paid the amount till date. So kindly send me the procedure of closing the account of airtel postpaid.
      pl send reply earlier in my e-mail id
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        R
        ramchandra suresh sonawadekar
        from Delhi, Delhi
        Jun 6, 2008
        Resolved
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        Resolved

        Sir/madam
        I am using prepaid airtel connection no [protected].
        i am using gprs service . Whenever i am trying to deactivate that service by sending sms GPRSDEACT to 222, deactivation is not done and i am getting only information message from 222.After that i am calling to customer care ( & wasting my time )for deactivation. This is happening everytime.
        Aug 14, 2020
        Complaint marked as Resolved 
        hi sir & madam
        no need to say but i have to my no is [protected] urs customer care excitive r worst they dont no speak the customer they were sachin & nadim to whom i speaked plz tell them and teach them how to talk with customer its urs companys reputation will bye

        regards
        S SYED ISMAIL
        [protected]
        MUMBAI
        Hiii, I am a prepaid airtel connection user. My no. is [protected]. From last 2 months when I activate my GRPS. my account is debited twice or thrice per day. I complaint many times for a permenent solution but no response from them. I lost my money. Its just a rediculuous.
        gprs
        Sir/madam
        I am using prepaid airtel connection no [protected].
        i am using gprs service last one monts but this time defolt activated AIRTELLIVE Whenever i am trying to deactivate that service by sending sms LIVEDEACT to 222, deactivation is not done and i am getting only information message from 222.After that i am calling to customer care and i am going airtel center in Borivalio west ( & wasting my time )for deactivation. This is happening everytime.
        hi my 121 is not working customer care is not workin &my bal is gettin deducted evry time i rechrg gprs not working
        sorry forgot 2 give my no in d above comment its is no.[protected].
        I have been receiving awkard SMSes all through the day and have been charged Rs.3 for each incoming SMS. I have spoken to Customer Care (121) on the morning of 19/6 and have done as directed to unsubscribe, although I have not subscriped to any such things. Thankfully Rs.9 that I was charged for the incoming msgs has also been refunded.
        Last night 19/5 between 21.10 and 21.15 hours I received two SMS: one a verse and the other "font face-'Arial' microsoft' sent from 52206, 543214 & 290603 at different times.
        This morning between 830 & 9.00 am I have received at least 9 such STUPID SMSes (font fact Arial...) every 1 minute. Inspite of my "unsub YG" yesterday as well as this morning. Today I have a relative who is undergoing a serious operation and am on needles each time there is a msg or mobile rings. Hope you understand my trauma.
        I have purchased a mobile only for EMERGENCY service. We have in our family, ailing persons, 3 senior citizens living alone, who need to be kept in touch with constantly. I am not interested in downloads, caller tunes, etc. Only change in tarrif or recharge reminders, or such related SMSes may be sent to me.
        If this does not stop, I shall be contraint to lodge a harrassment case with the police for which you will be solely responsible and will have to compensate for the mental trauma as well as the physical inconvenience caused thereby (I sprained by foot rushing to pick the mobile)
        I am looking forward to your reply and full cooperation and support and not compel me to take drastic action.

        I do not have the time, and patience to rush to read these ridiculous SMSes. I have sprained my foot rushing to pick my mobile just to read stupid SMS like "font fact Arial...' and versus that do not interest me. Please arrannge to look into this matter and have this STOPPED forthwith.

        Thanking you
        Mobile No. [protected]
        I adnan, my mobile # [protected]
        airtel company taking disadvantages of their gprs sub, as far as i am conscious earlier times unlimited gprs plan is available @ Rs7 per day, than they hike to Rs 14.99 per day without any prior notice, again they moved to Rs 25 per day without any notice, finally they closed unlimited gprs plan again without informing, recently they brought 100 mb plan for Rs 99 with validity one month, recently i came to knew they closed rs 99 plan, instead of claiming 110 million services provider they are unable satisfy customer, airtel must show consistency no their plan
        I adnan, my mobile # [protected]
        airtel company taking disadvantages of their gprs sub, as far as i am conscious earlier times unlimited gprs plan is available @ Rs7 per day, than they hike to Rs 14.99 per day without any prior notice, again they moved to Rs 25 per day without any notice, finally they closed unlimited gprs plan again without informing, recently they brought 100 mb plan for Rs 99 with validity one month, recently i came to knew they closed rs 99 plan, instead of claiming 110 million services provider they are unable satisfy customer, airtel must show consistency on their plan
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          H
          hardeep singh bedi
          from Kolkata, West Bengal
          Jun 6, 2008
          Resolved
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          Resolved

          sir,
          this is to inform you that i want to discontinue your services for airtel landline no:[protected] by the name of hardeep singh bedi.please advice for the same as soon as possible.
          Aug 14, 2020
          Complaint marked as Resolved 
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          (e) bonds, stocks, options, derivatives homework
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          (j) marginal costing, standard costing & variable costing
          (k) marketing homework help
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          Airtel Broadband — regarding disconnection

          To whom so ever it may concern

          Dear sir/mam

          I am going out of town for sometime therefore i want to disconnect my airtel connection. so please do the needful.
          please take action fast.

          thank you.
          I Want To Disconnect My Broadband Quickly

          Internet Plan:- Rs.799.00

          Account No:[protected]

          Landline No.:- [protected]

          Address:- H No. 639/1, Sector 40A, Chandigarh - 160036

          I'll Pay My Last Bill..

          Bill No.[protected]

          Please Disconnect This Broadband Otherwise I m No't Paying Next Bill And Contact With Me When You Disconnect The Broadband

          Mobile No. [protected]

          Thank You.
          I had airtel bradband in Bangalore connection. I shifted my home in the month of Feb. While shifting my home I asked for shifting of my landline to my new address, but the operator told me that there is no network available in my new location so I requested for cancellation of my connection. But after 2 months now they have sent me a bill for the month of April. What to do please help m?

          Venkatesh N
          email : [protected]@gmail.com
          I also got the confirmation for the operator that the landline connection is cancelled in February itself. Please help me now they are calling me everyday for the payment of bill.
          pleaz disconnected my internet connection i m not pay the next bill


          my no -[protected]
          hi i m vicky shivhare i m not setisfied for airtel broadband service pleaz disconnected my disconnection
          my airtel broadband no -[protected] pleas disconnected my internet connection my no-[protected]
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            D
            Dattatray V Mundale
            from Mumbai, Maharashtra
            Jun 6, 2008
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            I have postpaid connection of Airtel. During last 4 months they have charged me Rs.99/ month total Rs.400/- as VAS pack charges, which has been activated without my knowledge. I have never used the service. I called the customer service of Airtel twice, however everything was in vein. Now I need to go to the Airtel Shop and fire them. This the worst mobile service I have ever had in my life.

            Dattatray Mundale
            [protected]
            i brought a airtel post paid connection in last months, ur exe come in office and told that this is corporate connection


            plan name : jackpot 249 corp plans

            plan details:
            * airtel to mobile =30 p
            * airtel to airtel =30 p
            * airtel to landline =50p

            CUG = 10 p

            350 mints free locals to any networks


            i hv paid first bill before two days more than Rs.6oo=oo

            still i m not getting the benifits of CUG, i hv complaints a lots of time to ur sales exe and in ur custome care, but nobody respond me, ur exe said i hd activate ur cug but i m not got the benifts last month, i m working in Bharti Axa Life Insurance company Ltd.
            I will take leagal action against ur exe and airtel ...

            Name o[censored]r exe: Surendra
            Mobile no;

            My mobile no : [protected] (CUG not activate)

            Thanks.
            Regards

            Jay prakash Kushwaha
            Bharti Axa Life Insurance Company LTD
            Vasant Lok Comercial complex
            Vasant Vihar 04
            Delhi

            Mobile no: [protected]
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              D
              Dhavan Gavaral
              from Mumbai, Maharashtra
              Jun 5, 2008
              Resolved
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              Resolved

              I have applied for new post paid connection from AirTel. Sales representative informed about the documentation process to be complied with and it was ensured. During this process i had selected a number to be activated. Without my consent a different number got activated. After informing about this to the sales representative, it was informed to me that there is a problem with the initial number, hence he activated different number. As i did not like the number activated, informed him to give some more options and change it to a different number which he did. Subsequent to that the new number stopped working(sim registration failed). After my repeated attempts to the sales representative to know the reason for not activating number, he is not attending the calls and my calls are going un answered. The attitude of the sales representative is very disappointing and the serivce offered is not upto the standard which AirTel claims. My connection is pending activation since from 12 days.

              Representatives Name : Mohan
              Cell : [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
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                H
                harish sapra
                from New Delhi, Delhi
                Jun 5, 2008
                Resolved
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                Resolved

                send this complaint to caretouch.[protected]@airtel.in> abt 20 times as per require by him also send my relieving letter also.The amount u add in my bill belongs to TCL india holdings I had left this company april 07, offically leave this no in june 06.Trying to contact Mr faizi [protected], also send a mail to his personal id also still waiting for response.My mobile ragistration also failed.Below is the letter I have forword to caretouch message for faizi.Kindly look into this & solve my issue.mobile no [protected]


                dear mr faizi,
                as per require By u sending u relieving letter of TCL.Want to give in your kind knowledge that this no [protected] was using in westernup&all payment made by TCL.Offically i left westernup in june 06 shifted to lucnow& start using offical hutch mobile there.
                after leaving for lucnow all outstanding according to company is clear ed by co.
                just because of I was having this no I had request once again to airtel that allow me this no& afterwords start using this no.
                After coming to standard electrical s I had change address& paid by me in may 08 onwords.
                nov I shifted to sukam& now sukam corporate is paying all payment due on this mobile.
                It is unfortunate how could u people suddenly add Rs 12000& ask me to pay personally.
                I left TCL ghaziabad& shifted to lucnow work there for year and april 07 left the company.So offically this payment belongs to TCL ghaziabad two years back How should its my responsibility.
                I request u kindly waived out this outstanding& clear my account.
                regards
                Aug 14, 2020
                Complaint marked as Resolved 
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                  B
                  B.A.Patil
                  from Bengaluru, Karnataka
                  Jun 5, 2008
                  Resolved
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                  Resolved

                  My airtel Number is [protected].
                  I lost my mobile and got duplicte number from airtel. There are some problems I am facing after getting the duplicate sim like...
                  1. it will come not reachable some times and switched off some times, in fact the mobile will be working always.
                  2. It will never reach when anybody calls from 500 km distance like bijapur, belgaum, hubi & dharwar
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  not reachable
                  My airtel Number is [protected].
                  I choose Airtel from SMART for better network. But still it will come not reachable some times and switched off some times specially when I'm at home.
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                    P
                    Prakash Chandra Nayak
                    from Delhi, Delhi
                    Jun 5, 2008
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                    Dear Sir,
                    My mobile model no- Nokia-3230 IMEI no. [protected] has been stolen on 3rd june 2008 at 8:45 a.m. from my office. my bill no is SCLN6/2161 purchased from lajpat nagar hotspots.address K2-B, lajpat nagar -II, n.d.

                    Kindly inform me is there any procedure to get the mobile back or to damage the hand set so that no one can use it further.

                    Pls. do reply of this mail soon.

                    Regards,

                    Prakash
                    sir
                    I stolen my mobile nokia 6233 and IMEI no is [protected]. And i am complain in police station. But not receive any receponce .please enqury this imei .my mobile number is [protected] and email . [protected]@gmail.com
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                      P
                      pravin jadhav
                      from Pune, Maharashtra
                      Jun 5, 2008
                      Resolved
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                      Resolved

                      outgoing calls barred

                      hi sir, i am work in Educational...
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                      H
                      Hariharan Sabari Gireesh
                      from Mumbai, Maharashtra
                      Jun 5, 2008
                      Resolved
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                      Resolved

                      I have just relocated to Bangalore from Chennai and since I have been holding a post paid from Airtel for the past two years, decided to approach Airtel in Bangalore for the same service.

                      They said that I have to obtain a new connection as the circle was different (I e Karnataka) ...the sales person was given the verification documents immediately and he promised a connection the same night.

                      After that, it has been a series of calls which I have been making to this representative(Mr Santhosh) or to the call centre most of which are not picked up ie they go unanswered!

                      I am hoping that I get the number I have asked for and have no clue when it will come through!

                      Pretty ordinary client service by any standards and perhaps I shoudl have tried an alternative service provider!

                      Disappointingly...
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      The AIRTEL post paid services at Banagalore are pathetic. I have purchased a new E 90 communicator in bangalore from the mobile store and I was promised a post paid Airtel connection . It has been more than a month and still I was not provided with the same. The AIRTEL service have no common sense. I have newly shifted to bangalore one month ago and the AIRTEL representative requires ONLY Driving License from Karnataka, Ration card from KARNATAKA ( which obviously i cannot have in a months time), Wants only VOTER ID ( Again same as above). I had given him address proof from my company which he claims cannot be accepted ( as I am in Central Govt from goa posted in bangalore ). Ridiculous.

                      THIS ONLY MEANS ONLY PEOPLE WHO HAVE ALL THE ABOVE ONLY CAN HAVE POST PAID. THEY DONOT ACCEPT ADDRESS PROOFS FROM THE COMPANY?????????????????.
                      I want to take new connection Post paid number so give me starting with 90085562xx.
                      why because I am working in TCI Telenet Solutions Pvt, Ltd., so contnue to same number only.
                      last two numbers 22 or 33 or 44
                      hi,

                      i am presently using a prepaid number [protected] so i would like to changed to postpaid to same number, even i am working in hp copany i would have a plans of hp to same number so please suggest me.
                      Dear Sir, Madam,
                      My mobile number is [protected] and I hav 425 unlimetd airtel to airtel free postpaid talktime connection. I would like to change it to 199 postpaid rental plan which has facility of free talktime with HP employees as I am working in HP.
                      Kindly do the needful.
                      Thanks & Regards
                      Vinod Bhagwat
                      i need a post paid connection of aitel to airtel unilimited plane connection if there is any plane like this place contact this number [protected]
                      i want a new airtel connection.call me-[protected]
                      i want a new airtel connection.call me-[protected]
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                        kamalkumar amulyaratan mukherjee
                        from Pune, Maharashtra
                        Jun 4, 2008
                        Resolved
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                        Dear Sir,
                        This is to inforn your office that we have four airtel numbers and we have complaints as follows:

                        [protected] which belongs to my father who is 87 years old, he does not use SMS atall, yet he gets bill for SMS, no other uses his phone . Please ammend the bill hence forth and adjust the balance in the next months bill. Please delit the VALUE PLAN fixed Charges.

                        There is one more number[protected], this number has music which we do not desire to have as every month Rs30/ is being charged .We had phoned several times to remove this music, which in the initial stage was free, after one month it is being additionally charged.

                        Please note the points about these numbers. and acknowledge the same.

                        Regards

                        kamal mukherji
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Dear sir / Madam

                        mera naam spgiri hai aur mein Ministry of Commerce mein naukri karta hun. mein airtel ka lagbhag 5 year sey regular customer hun aur mujhey abhee tak ko airtel sey koi sikayat nahi hai par phichle 3 mahiney sey mujhey ek bahut badi problem aa rahi hai jiske complaint karney key baad bhee uska samadhan nahi hua. mein pheer apko mail esliye kar raha hun ke pichley 3 mahiney sey ek no [protected] es no ka mujhsey ya merey parivar key kisi bhee sadashya sey koi lena dena nahi hai aur na he ye no rakhney wala hamey janta hai aur na hun esey jantey parntu lagatar es no sey phone honey ka bill aa raha hai jab kee hum es no par kabhee bhee call nahi kartey hai. ye ek dum anjan hai, parntu pheer bhee bill lagatar es no sey call karney ka aa raha hai eskey barey mein mein customer care no 121 par kai baar complaint kara chuka hun aur request kar chuka hun ke pls es matter ko thoda seriously lekar investigate karey tatha iska solution mujhey bataye par 3 mahiney ke baad bhee vo he problem hai . esesey aapki company ka naam kharab hota hai aur es trah ke customer difficultry aapki market bhee down karti hai. so please pleas mein aapsey vinti karta hun aur request karta hun me pls es samsya ka samadhan bataye mein kya karun.


                        waiting for your positive respose

                        with warm regards

                        SPGIRI
                        MY MOBILE NO. [protected]

                        Aapko connnection of Airtel — wrong billing

                        Hi,

                        I have taken 999/- sceme from one of representative of Aapko .

                        His name is Mr. Gupta mobile # [protected], he convinced me for this scheme of Airtel by saying that, you will be only charged for the call charges for next six months. And I have paid while purchasing the card Rs. 999/- to Airtel.

                        From the 1st bill, I am contacting the customer care of airtel and Mr. Gupta about the wrong charges in the bill. I was telling them, please rectify the bill as for 6 months there should not be monthly rental charges . But no proper action taken from them. I used the card up to December 02, 08 and after that, they have stop my outgoing calls. i.e. means the service of free rental for 6 months, i have not used.

                        Now I am asking them to rectify the bills and I am ready to pay call charges for months I have used.
                        Also as my service is stop in between, and I have paid Rs. 999/- for rental charges for 6 months in advance. so adjust my call charges total bill by 2 months not utilised service .

                        No one is accepting their mistake and just says, we will check and come back.

                        But no one come with satified answer.
                        See I am ready to pay my call charges but against proper bill.
                        Give me proper bill for only call charges and after adjusted unutilised service for 2 months which come to Rs. 199*2 =398/-

                        Now I have received one letter for payment of Rs. 1545/- which is wrong billing.
                        In letter they ask me to talk with given contact number for clarification.
                        I had detail talk with Mr. Virendra Singh Mobile #[protected] on 16th January, 09.
                        He agreed with details and replied that, he will check and call back. But---- no feedback since that.

                        Please advice, what to do. I am ready to pay, but---- aganist correct bill.

                        Please give me the correct bill with adjustment.
                        Hoping for your reply at least. I am fed up with all this. I just wanted to come out of this.
                        please resolve my matter as early as possible.
                        Airtel customer care persons agreeing their mistakes on generated of wrong billed amount, they said we did wrong deactivation & actvation on VAS.

                        But still they does not waiver on my bill.

                        Very very worst service i saw in my life, i doesnt know to whom should i have to contact directly regarding this issue.

                        Ministry of comm. & IT — Wrong billing

                        I Ram Sanehi am Vodfone customer (Mobl. no. [protected]). Earlier it was a prepaid no. now converted into postpaid in 3rd week of May 2009. I opted for postpaid Talk-175 plan and GPRS, RS. 899/- per month UNLIMITED usage plan. I am facing a lot of inconvenience and not getting full benefit of plans. There are following main issues which I taken to Vodafone customer care but did not get any proper solution and I was forced to pay as per there wish in advance as my services were deactiated till payment in advance while it is a postpaid plan.

                        1. Vodafone asked for Rs. 250/- security deposit in advance, at the time of conversion to postpaid, which
                        I paid.
                        2. Vodafone alloted me a credit limit of Rs. 2400/- even then Vodafone deactivated my no. after 15 days
                        and asked to deposit about Rs 2800/- while my actual dues were not more than Rs. 1200/- for entire
                        billilng cycle of a month. they told me that they will send executive to collect the money, but they did
                        not send.
                        3. after 10 days I received bill in which they demanded rental charges for 2 months in which there were
                        advance for 1 month, when I asked whether it is as per TRAI guidelines, they could not answer
                        satisfactorly but told to activate services after payment of Rs. 2120/- in full which included advance
                        rental+taxes for next comming month.
                        4. GPRS plan opted is a unlimited usage plan of Rs. 899/- per month rental and no other usage charges
                        but Vodafone people diduct GPRS usage charges (which is not to be charged in actul) also from set
                        limit to me and it resstricts me to use GPRS sevices and avail this sevice in full benefits.

                        As per plan my GPRS bill will never be more than Rs.899/- and my credit lmit is Rs.2400/- per month,
                        it means I may be asked to pay in between if my phone call carges exceed Rs. 1501/[protected]
                        during a billing cycle of current period so that i can use my GPRS services in full. Further I should not
                        be charged any thing in advance as it is a postpaid plan.
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                          Ravi Sankar
                          from Bengaluru, Karnataka
                          Jun 4, 2008
                          Resolved
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                          It is out of mere frustration that I am writing my woes here with Airtel broadband. So that people know that customer service is the worst here.

                          Its mentioned on their website if you want to escalate a complaint you can mail the nodal officer of your zone. This is the 3rd complaint to the nodal officer and there's been not even an acknowledgement from him. The worst a customer service can get.

                          Pasting below the mail contents sent to nodal.[protected]@airtel.in.

                          Sir,

                          I am an old Airtel broadband customer. I had taken up the 999 Unlimited plan which offered 256kbps.

                          Yesterday my colleague informed me that the tariff plans had changed. Now Home 999 offered 384kbps unlimited and Home 750 on www.airtel.in (Home 799 informed by customer care) offered 256kbps unlimited. I came to know that the plans had changed long time back.

                          All these months I was paying Rs999 for 256kbps. Neither was my speed increased to 384kbps nor was my rental reduced to 750Rs. I was paying more for no reason for a tariff plan which did not exist anymore.

                          On calling customer care I was told that they publish on their website and papers if there's a change in tariff and they expect every customer to know it that way and make request for change in tariff. I think this was a very unprofessional answer.

                          I had spoken to the billing department. The person was quite rude in the way she was speaking.

                          I then placed a plan change request . My plan would get changed now.

                          But I feel cheated as all these months I had been paying more for no reason. Will I get my money back?

                          I request you to intervene and bring fair justice to me.

                          Regards
                          Ravi
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          I have faced the same problem with Airtel, not once but twice. Having learnt my lesson, I keep checking regularly for plan changes on their website but it is ridiculous that I am expected to do this. As and when they change plans, they can send an email to their subscribers. The reason they don't do that is that because broadband rates usually DECREASE with time, not increase. If rates were being hiked, they'd have made sure that the new rates were informed to customers without wasting any time.

                          I was also paying the modem monthly rental all these months till I saw that the rental has been waived off.

                          It is only for lack of a better alternative that I am sticking with Airtel, and in a sense, it is my choice. But could somebody please advise whom I can approach in such cases? Thanks.
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                            Keshab Chandra Panda
                            from Pune, Maharashtra
                            Jun 4, 2008
                            Resolved
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                            Dear Sir,

                            I am one customer in your company, my mob no is [protected]. My brother had received one massage in his mobile from your office for full talk time on 02.06.08, Erecharge of Rs. 222/-. As per the massage I had charged Rs.222/- at 8.59 p.m. on 02.06.08 in my mobile, but till today I have received only Rs.197/- talktime for the same. Is it the procedure of your company to deal with the customer ?

                            Thus, credit the balance amount.
                            Keshab - Kolkata
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Dear Sir,

                            I am one customer in your company, my mob no is [protected].Normally i recharge Rs. 1000/- - 1200/- per month. And i always used to recharge Rs. 222/- offer, and i was getting Rs.333/- talktime and STD call per Re 1/- per std call per minute Airtel to Airtel only and suddenly without any message it was deducted Rs.1.50/- per minute.

                            And for your information, if you will offer like this, what is meaning of this. It means if i am recharging Rs.333/-, i will get full talk time with one rupee per call and in Rs. 222/ i will get Rs.333/- with Rs.1.50/- per call.

                            So, i request you to give the offer back otherwise we will subcribe the network.
                            Ashok
                            Bangalore

                            Airtel — e recharge of Rs 222 credited to other mobile no

                            Retailer was given for e-recharge of Rs 222.00 for crediting into mobile no [protected] but retailer credited this amount to mobile no [protected].Retailer has put complaint regarding this matter on 21.01.10.It was ensured by the airtel working person near pani tanki,boring road,patna that amount will be transferred to mobile no [protected] by 04.02.10.No amount has been credited to my mobile no [protected].Please help me to get the same.
                            thank You
                            I RECHARGE RS 222/- TOP-UP AIRTEL BUT THE CREDIT AMT. I RECEIVED RS2.22/- . WHAT IS THIS?

                            THE COMPANY IS TRYING TO FOOL THE CUSTOMER.


                            GAURAV RAHEJA
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                              Rajeev Chetal
                              Jun 4, 2008
                              Resolved
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                              Resolved

                              Dear Sir,
                              This is to bring to your kind notice that I am visiting Malaysia Singapore & ThailaND FOR A PERIOD OF 12 DAYS. i HAD GOT MY iNTERNATIONAL ROAMING ACTIVATED ON THE 20TH OF MAY & I WAS CHARGED 149 IN MY ACCOUNTBUT AS I AM RIGHT NOW IN SINGAPORE i SEE THAT IT IS NOT WORKING AT ALL kINDLY CHECK ON YOUR END. I have tried each and every possibility from my side like choosing & activating the network manually. Switching off the phone & switiching it on again but nothing is working here. I am suffering so many losses due to this airtel faliure.
                              I would therefore request you to kindly look into the matter carefully & at the earliest.
                              Regards
                              Rajeev Chetal
                              Mobile No.- [protected]
                              Mailing Address - 15A/13 G.F., East Patel Nagar, New Delhi-110008
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              Airtel Mobile — Mobile No. not working

                              Dear Sir,

                              Please register my complain as against not working my friend cellular no. [protected]. Both the incoming as well as outgoing facility is not working. Kindly look into the matter seriously and activate the same.

                              REgards,
                              Indrajit
                              Message given to me and Rs. 10/- Charged from my balance amount. Message received from 64611010. Please contact me. My telephone No. [protected]
                              my mobile no is - [protected] my mobile message centre is changed any message send from me then message sending is failed please help me, contact to me

                              AirTel — MOBILE NO. IS NOT WORKING

                              sir my mobile no. is not working and there is no any problem.please give me detail why my mobile is not working.
                              mob no.-[protected]
                              please tell me detail my gmail.
                              sumit.b.[protected]@gmail.com

                              AirTel — mobile no not working

                              respected sir
                              i have ported the mobile no [protected] from idea india to your company on 3/3/2011 but it is not working.both outgoing and incoming are not allowed .when will it works
                              GPRS is not supporting in my mobile but is supporting in PC. last three days back it was connected to internet in both PC and Mobile. what should i do? i want internet in mobile and PC pls. help me, my mobile no is [protected].
                              dear sir.

                              my mobil no. [protected].is not working. i dont knoe the reasons .

                              kindly check and find out the problem.

                              regards

                              sivaraman.

                              my e mail id is as follows.

                              krishnan.[protected]@ymail.com
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                                D
                                DR IMRAN MUSTAFA
                                from Mumbai, Maharashtra
                                Jun 4, 2008
                                Resolved
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                                Resolved

                                sir,
                                i want to say that, i am a customer of AIRTEL mobile service my mobile no [protected] from july 2007, i had approached for termination of my postpaid no to customer care in march 2008, i received a call from customer care requesting to convert my number to prepaid, and my security deposits Rs 500/, advance rental for a month Rs 399/, and recharge of Rs 100/, will be back in my prepaid account within 45 days once the number gets converted to prepaid, i had applied for my postpaid conversion to prepaid in last week of march at SS sales, ADA MARKET, Ramghat road, aligarh, UP.and they converted it to prepaid in a day.

                                i had contacted customer care of postpaid and prepaid several times for my deposits they simply say that, they have no idea of it, and r lingering my complaint and they r not registering the complaint, TILL DATE MY MONEY HAS NOT BEEN REFUNDED TO MY PREPAID ACCOUNT, WHICH WAS CONVERTED TO PREPAID IN LAST WEEK OF MARCH.


                                Therefore, i request u to kindly refund my money to my prepaid a/c, and take necessary action.
                                DR IMRAN MUSTAFA,
                                department of biochemistry,
                                JNMC, AMU, ALIGARH, UP
                                Mobile alt-[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                Airtel Ltd. — NON REFUND OF DEPOSITS,ON CHANGE PLAN

                                NON REFUND OF DEPOSITS, ON CHANGE PLAN
                                sir,
                                i want to say that, i am a customer of AIRTEL mobile service my mobile no [protected] from july 2007, i got call from airtel saying thast I am calling from airtel gallery for an change in plan, the plan was security deposits Rs 500/, advance rental for a month Rs 399/, and recharge of Rs 100/, will be back in my prepaid account within 45 days once the number gets converted to prepaid, but after collecting amount of Rs. 600 from my, neither my plan got changed nither I got the deposit back.

                                i had contacted customer care of postpaid and prepaid several times for my deposits they simply say that, it is not been approved by their HO, TILL DATE MY MONEY HAS NOT BEEN REFUNDED TO MY POSTPAID ACCOUNT.


                                Therefore, i request u to kindly refund my money to my Postpaid a/c, and take necessary action.
                                Yogesh Dhamankar
                                B-8, Mayur Sadan,
                                Kalyan
                                [protected]
                                NAME: NITIN BAPU POLE
                                ADD: 302, Shiv Darshan Apt Near Shankar Mandir Bus Stop .
                                Mumbra Dist Thane 400612


                                To,
                                Manager in charge
                                7th floor, Bulding no 7, Interface
                                Mindspace, Link Road
                                Malad W Mumbai 400064.

                                Sub :( Refundable of security deposit Mob No [protected])


                                Dear Sir,
                                This is to informed you that I had taken the plan A R P -150 from Accel Solution from Pune Branch and the following are the details of the bill

                                Airtel No : [protected]
                                Account No:[protected]
                                Bill Date : 03 Aug -2008
                                Bill Period : 02-jul-2008 To 01-Aug-2008
                                Amount Payable : -51.58
                                Security Deposit: 250
                                Enrolment No: 2654620

                                The above are details of my number I had call and taken many request number from the customer care but after giving the several reminder I had not yet received the security deposit amount so please look into this any release my security amount as early as possible .

                                And the second thing is that there is change in my address my new address is mention in the letter. Or
                                Sent the cheque to my off address as follows First source Solution Ltd 12th floor Vishwaroop IT Park near Vashi railway station Vashi Navi Navi Mumbai.
                                Nitin Bapu Pole Department Transport Co-Ordinater (Administration)

                                Thanking you.
                                Yours faithfully


                                Nitin Bapu Pole
                                NAME: NITIN BAPU POLE
                                ADD: 302, Shiv Darshan Apt Near Shankar Mandir Bus Stop .
                                Mumbra Dist Thane 400612


                                To,
                                Manager in charge
                                7th floor, Bulding no 7, Interface
                                Mindspace, Link Road
                                Malad W Mumbai 400064.

                                Sub :( Refundable of security deposit Mob No [protected])


                                Dear Sir,
                                This is to informed you that I had taken the plan A R P -150 from Accel Solution from Pune Branch and the following are the details of the bill

                                Airtel No : [protected]
                                Account No:[protected]
                                Bill Date : 03 Aug -2008
                                Bill Period : 02-jul-2008 To 01-Aug-2008
                                Amount Payable : -51.58
                                Security Deposit: 250
                                Enrolment No: 2654620

                                The above are details of my number I had call and taken many request number from the customer care but after giving the several reminder I had not yet received the security deposit amount so please look into this any release my security amount as early as possible .

                                And the second thing is that there is change in my address my new address is mention in the letter. Or
                                Sent the cheque to my off address as follows First source Solution Ltd 12th floor Vishwaroop IT Park near Vashi railway station Vashi Navi Navi Mumbai.
                                Nitin Bapu Pole Department Transport Co-Ordinater (Administration)

                                Thanking you.
                                Yours faithfully


                                Nitin Bapu Pole
                                refundable of security deposit
                                Now it is almost one year that my wife booked a post paid air tell connection. Tha airtell agent had came home and begged for a connection. We accepted and paid tha intial paymentof about Rs 500/- .The phone is confirmed they came home took the details. When we told the begger to change the number with a ideal easy identifiabel number he said yes and furhter no reply for months, when contacted the cheating co. person said the mobile hasbeen cancelled and the paymentwill be refunded. Neither payment nor any phone or any correspondents have came. Contacted several times atthe call cerntre and Vashi office. They just tell that the chequw will come. ow it almost morethan one year that we have not received our refund payment. How shall we deal with such a cheating company and concrned begger employee.

                                AirTel — Non Refund of security deposits after several reminders

                                Dear Sir,

                                Mysel[censored]rmila goyal is using airtel connecion ([protected]), i had made my connection prepaid to post paid because i need international roaming facility on my no. for which Airtel deposited a security which is refundable after deducting all the dues whenever i dont need roaming facility. I made my connection free from roaming on 18th of december n again from post paid to prepaid. Airtel department gave me the 60days time for refund of security deposite but now its about 82 days & i have given several reminders but i wont get any response.

                                This is totally a mental harrasment for me.

                                Kindly consider my request on prior bases.


                                Regards

                                Urmila Goyal

                                [protected]
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                                  Gopal
                                  from Bengaluru, Karnataka
                                  Jun 4, 2008
                                  Resolved
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                                  Resolved

                                  dear sir,
                                  my mobile no is [protected]. my handset is nokia 6681.
                                  lot of i was give the complaint regarding gprs speed. now i am geting only appro 1kb.but up to they will not take action.pl
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Airtel is the worst GPRS/EDGE service provider, customer service very poor.I was having a low speed problem with airtel.After informing the customer care the speed got even worse.This shows the people there in Airtel dont posses any expertise in solving the problem.I'm getting speeds of 2-5KB/sec of speed after their person from AIRTEL technical team laid his hands.For high speeds with less variations go for BSNL EDGE/GPRS.For good customer service go to aircel, with little less speed but unlimited downloading

                                  Airtel / GPRS — GPRS data not received

                                  Hi,

                                  This is bring to your notice that our moblie operator give wrong commitment to the customer.I'm one of them who facing this problem. I'm a GSM subscriber for airtel Company and my moblie number is [protected]. I brought nokia X2-01 handset for March 2011. On that time Airtel have a schme get 100 MB GPRS data for one month.But I received 100 MB data onlu for first month after that I regisistered so many complaint but till now I'm not received any evert.Last month I have regsistered my complaint on pgportal.gov.in and my complaint number is GOVPB/E/2011/00285. But till now I'm not received any revert for the same. Please suggest for this
                                  I' registered my complaint on 7 Nov but till now I never received any appropriate resolution from your side. One of you team member Mr Gaurav have the word with he resolve me complaint very soon. I little bit happy from his response. I hope my complaint will very soon.
                                  Hi Rakesh,

                                  This is bring to your notice i'm not received any appropriate respone from 121 help line. So that why I raised a complaint on consumercomplaint. I'm highly appricated if you close my complaint at you end.
                                  Till no response from your side
                                  This is bring to your notice that my complaint is not resolved and I still waiting to get fruitful result for the same. I had call so many time to custmer care help desk and they deny me for the same. Airtel CSR service going to very poor day by day.

                                  AirTel — GPRS DATA NOT RECEIVED

                                  I AM Old customer of airtel my number [protected]. i have buy a new sim card its no [protected] i have recharge with 112. but i have not recive internet data or balance, plz help me.
                                  thanks
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                                    M
                                    Martin
                                    from Nagpur, Maharashtra
                                    Jun 4, 2008
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                                    Dear sir.
                                    I am prepaid customer in Airtel . today morning 4th jun 2008 recharged my phone [protected] through easy recharge for Rs 50 with rate cutter Rs65. with out any dialed
                                    Call to any one from above said number at about 4.20 pm I received a Airtel message for down load wallpapers . After that another message from Airtel informs me that “your balance is 20.59.” How its possible? Airtel frequently do this and cheating customers
                                    Thanking you sir
                                    D.Martin
                                    i have put a 10rs topup card. usually i got 6.90rs per 10rs card, but 16th sep 08 i got only 5.90 rs for 10rs topup. is it airtel cheeting me and the customers????
                                    dear sir,
                                    my mobile number [protected], i have put a 10rs topup card. usually i got 6.90rs per 10rs card, but 15th & 16th sep 08 i got only 5.90 rs for 10rs topup. is it airtel cheeting me and the customers????
                                    Cheat top-up card
                                    any one can tell me how to hack airtel gprs. plz call me on +91 [protected]. i will wait. my name tammy mand
                                    and once some one tell me about it. when i try it i lose my all money. so now i advise never cheat.
                                    once i use airtel gprs . and that time my blace was 42ru. but when i stop it i check my blance it was -9ru.
                                    Dear Sir,
                                    Kindly explain me abt that 404 plan
                                    I came through one site which tells that al mobile calls within TN will be charged only 49p/min
                                    Is it True
                                    Wil they charge for sending msg (tm49 to 404)
                                    Kindly Reply me
                                    Regards
                                    Jaffer
                                    hi,
                                    i put booster for free msg, but any festivals means like friendship day means they will charge 5o paise so why we will put the booster airtel cheated to customer
                                    Dear sir.
                                    I am prepaid customer in Airtel. My number is [protected]. On 12/8/2010 i had recharged a gprs plan which is RS.98. After recharging when i browse the internet through my laptop it deducted my balance of Rs.9. Intially after browsing the balance is not deducted from account but it will deduct after 12 O'clock. When i called to customer executive they said that we will contact you on 17th aug & the reference no. will be send to your mobile but after that i am not getting any reference no. So plz go through my problem & tell me when i will use my free gprs balance.
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                                      L
                                      Lakshmana rao Reyyi
                                      from Pune, Maharashtra
                                      Jun 4, 2008
                                      Resolved
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                                      Resolved

                                      Dear sir,

                                      I (R Lakshman Rao) have post paid connection bearing ph. no. [protected]. Please send my bill status. and my user ID and Passward.
                                      thanking you

                                      Laxman R
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      im a employee of bharti airtel services last three months i got my post paid bill(corporate no.) maxzimum ten thosand but im not satisfy vth this bill nd i want mi complete bill status its mi request to u within 2-3 days bcz its very urgent fr me. mi contact no. [protected] frm gurgaon.
                                      Hi,

                                      Please send me latest bill by my e-mail ID.

                                      Regards,
                                      Kedar
                                      Please send me my last bill status
                                      ryfhb99
                                      Dear Sir,

                                      I have paid my last airtel landline bill through internet. Now I want to know whether it has benn credited to Airtel Account or not.

                                      How can I get the detailed summary of my landline bill to my email/net alongwith payment details.

                                      Hitendra
                                      I have complained to Airtel on 3.9.2009 andI have reminded on 7.9.2009. But till date (14.9.2009) I am yet to get areply from Airtel eventhough they have given deadline upto 7.9.2009. I don't know whathappened to Airtel. Previously they were very prompt since I have been their customer for thepast 5 years. Hope to get reply after this complaint. K. Sreepathi.
                                      I (jayant s kulkarni) has poat paid connection bearing ph No [protected] Please sent my bill on my email ID

                                      Thanking you




                                      j.s.kulkarni
                                      bill information of november 2009
                                      I (hitesh patel) has poat paid connection bearing ph No [protected] Please sent my details bill on my email ID

                                      Thanking you




                                      hitesh patel
                                      my postpaid bill status, send to my e mail id
                                      please sent status of the airtel borad band no.40080905.sent me the below email address subhendu.[protected]@rediffmail.com
                                      My mobile no. [protected]. Please sent me BILL of January-2011 (From[protected] to[protected] to my E-mail [protected]@gnfc.in. I have already payment Rs. 1510-60, receipt no. 381814 dated[protected]. This bill is very much IMP for me.
                                      Bhupendra Vyas.
                                      I want know my billing details, which I have to Pay. My mobile no.[protected]. Pls send through below mention mail also. gauri.[protected]@chakragroup.org.
                                      Hi

                                      Pls send my airtel landline bill for the number of 42605203. You send only the due amount is 590. I am not using the landline am using only the internet so how come the landline bill is Rs.590. When I order the broadband connection I make a payment of Rs.1100 as on date of 30.4.12.

                                      Thanks

                                      I Mohamed ali jinnah
                                      hi

                                      Please Send my Airtel Mobile Itemised bill to my mail id for the period July'12 to Aug'12. My mail id is [protected]@gmail.com. And Henceforth send all my bill to above mentioned mail id. My Mobile no [protected].
                                      Expecting your kind co-operation.
                                      Please do the needful & Oblige.

                                      Thanks,
                                      Raffik.
                                      send me my last bill up to today.
                                      My land line no is[protected], please send my current bill to this e-mail ID - [protected]@in.com. Because till now i don't receive my bill.

                                      Thanks & Regards

                                      E.Kannan,
                                      UMESH ELECTRICALS
                                      Send my bill position to my mobile No.[protected]

                                      Phanimohan
                                      Dear Sir

                                      My Airtel Fixed line No is[protected]

                                      Kindly send its last paid bill copy on my working email Id :-- Chhavi.[protected]@yahoo.com

                                      Thanks & Regards

                                      Rashmi Seth
                                      I want know my billing details, which I have to Pay. My mobile no.[protected]. Peel's send through below mention mail also [protected]@gmail.com
                                      i am venkatachalam i need the status of the follwing numbers
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
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