Airtel Complaints & Reviews

Dear sir/ Madam,

I lost my mobile tday dated 19/5/2008 at around 8:30 pm .
So please deactivate the service as early as possible so that there won't be any misuse. My mobile no was [protected].
Thank you...

sir
i am murugesan. yesterday 19/5/2008 i lost my mobile with sim card. how can i get the sim copy from you. kidly replay at
[protected]@hotmail.com. my mobile [protected] whis is lost

I took an airtel postpaid connection (plan 599) from airtel dealer at Kichlu Chowk, Airport Road, Amritsar, Punjab (owned by Ms Priya Mehra, Sr. leader Ph-[protected] as indicated in the business card given by dealer) on 21 Apr 08 and allotted with number as [protected]. after four days i got an sms as my verification went wrong and subsequently outgoing call facility on my number discontinued. I immediately approached the dealer and requested for a reverification. during the subsequent days also, as the dealer said, my verification again has been negative. The guy who came for my verification given his statement as he approached my residing place and when enquired he got a negative response.
I am a defence personnel (IAF) and I strongly believe that the guy who came for my verification didn't turn up to the right spot. On the sixth day my incoming facility also discontinued. Every after when i approach my dealer, only thing they can say is, sir, i have done my job and now its the verification department to give clearance. I have submitted two copies of my address proof. is it that much difficult to find a defence person who is residing just two kilometer away from the dealer itself? The same time my room mate who also got a connection on 23 Apr, got verified his address.

Finally, on 16 May 08, after making so much effort myself to get my verification done, one guy came for the purpose. He even don't have my proper address or the address proof given by me or any authority letter or a proforma for the purpose which he came. He noted my address in a chit and promised me that my connection will be restored soon. The same evening incoming facility got activated. I called up the fellow on [protected] and informed about the same. He told me that the dealer did'nt forward my papers to his office yet.

Even today, on 17 May 08, my outgoing facility has not been restored. My bill for the month is about to out without even getting the opportunity to use it.

I wonder that the airtel compay has no hand in the dealer or the verification agency? They even refused to give me a receipt for the amount (Rs. 550/-) which i paid for the connection. I is that much headache and time consuming to be a customer of Airtel?

I hope that i will be acknowledged.

i have airtel mobile tower near my home, i want to know about what is the merit and demerit for human health

my phone number is[protected]
i renewed my prepaid card for i year at 498 rupees
recently the AIRTEL MANGALORE DEACTIVATED MY SIM AND ARE REFUSING TO REACTIVATE THE SIM.

I, Ruchir Masand have 5 mobile connections & 1 Broad band connection of Airtel.

Mr Narendra Mishra [protected] use to come every month and collect cheques from me.

I requested him to get my 2 post paid nos to prepaid.

every time he asssured me today then tommorrow, this matter is being lingered since last two months and now when i am calling this guy neither he is taking my call nor calling me back.

How irresponsible and no show behaviour is this.

Please take some immediste action and send some executive to get the needful done.

Hi
I need a New connection in the name of my wife, so i visit airtel outlet in sector 15 on 12 March 2008, they charge 1000 rs for advance rental but number is not activated till now (29April 2008), I visited again and again but told some technical reason its not activated, and the also not refund my money, then i go to Airtel Outlet in Plot no 29, Bhoor colony opp sector 29, Global Televenture, they gave assurence of my amount and activate my number with in 2 hour, that a nice service, and money is also refund with in 7 days.

This is Sri Jayanth my Airtel no. is [protected], this number is in my name and this is a post-paid connection. I have requested the Airtel customer service to disconnect my number since i am leaving abroad. I have raised this on 07/05/2008 and my reference number is[protected]. It has been 10 days from the date of request and I see no action is taken on this. When I initially informed the customer service they told me that it will be disconnected within a day or two at a maximum of a week.



And once again I called the customer service on Wednesday(14/05/2008), then I was told that the service would be disconnected only I settle the outstanding due’s and my unbilled usage. As soon as I got this information I settled all my dues on 15/05/2008, but there is action taken still.



And today when I call up these people, they attended my call and asked me to hold on call as they were retrieving the details but my call was disconnected. I see this that they have done purposefully as I had tried for three times.

I think so the worst customer service is none other than airtel..

Res. Sir/Madam,
I hv send meny mail to customer care through your franchaisy in our city i.e. City Center Buldana, but u doesnt rply to the same or dosent solve my problem . On very time t tolk to the customer o[censored] company and they tell me various invails remedies to unsubcribe the yahoo zone plan but non was act properly or no one creates a perfect solution for the same problems .
Your company has aply m Rs. 30/- p m for the same service or plan which i never demanded and i never required . So i am toomuch disturbed due tothe said plan .
So, pls pls pls unsbcribe the yahoo zone plan .
Thank You,
Expecting a active reply from u and ur company .
BULDANA YOUR CONSUMER,
DT.17/05/2008 ...
Adv Sandip Ramchandra Rane

Sir,

Ref: Airtel post paid connection: [protected] (Bangalore). Customer account number:[protected]

The above said mobile connection has been disconnected for non payment of bill on 16MAy2008 afternoon.

As soon as i came to know that the connection has been disconnected for the above said reason, I made the payment in an airtel office (Airtime Enterprises, Koramangala, Bangalore. Amount paid. Rs. 8685.00 (eight thousand six eighty five).

I made the payment by around 07.00pm, with an oral commitment from a concerned officer in the office, that 'connection will be re-activated with in 04 hours'.

I am writing this e-mail at 07.00PM 17May2008, 24 hours after making the payment.

Sad to say that the connection has not yet been re-activated.

M/s Airtel: If you have policy of dis-connecting the line for non payment, definitely as customer i have the right to ask for the connection after making the payment.

Now its 24 hours after making the payment, and constant follow ups with your call centre.

No results, no proper answer, no one to take the responsibility.

The number what i am using is corporate connection. I am not even able to contact your contact centre from this number.

Really fedup with this type of service from airtel.

Any how decided, this will be the last month o[censored]sing an airtel connection in my life.

I will do my best to convince my corporate manager, all my friends and relatives, to change their mobile service provider from airtel.

And will be a good brand ambassador of all your competitors in future.

Hope you all took your precious time read my concerns.

Consumer Grievance Cell: By reading my concerns do you think i can go the consumer court. If yes, please help me out.

Thanks and regards

Anish Paul

Airtel has been allowing some smart Christian Agency to deduct Rs 7/-periodically from my prepaid mobile connection without my express permission.Initially I ignored the messages.When this thing persisted I tried to approach Airtel co by dialing 121.All I got was computerised messages and offers of lottery and other gimmics.Later I rang up [protected] and after a lot of button pressing someone came on the line only to inform that due to technical reasons I shall have to make my complaint only after 48 hours.
I appeal to Airtel to keep better sense to at least listen to the problem of the consumer and try to be helpful.

dear sir/madam,
my mobile no. is [protected]. is not working from last 3days, i request to you plz. help me & as soon as posible findout problem.
I give you my other cell numbar [protected]
If possible give me new simcard as same numbar on my address

Name-umesh barik
add- BASKIN ROBBINS,
C/O-GRAND CENTRAL HOTEL,
CENTRAL AVENUE ROAD,
CHEMBUR (EAST).
MUMBAI-400 071.
TEL.NO[protected]

iam R.R.Thiyagarajan working in a mnc as a senior site engineer i have cug connection with 50 members in our company and iwent to pay bill to adayar airtel relationship center to pay my phone([protected]) bill, my token number was 129 . on 16 may 2008 . the women was sitting in the counter kamatchi devi said counter closed at 7.50 pm i told that iam coming from long distance so take the bill but she refused me to pay the bill and she told me to pay the bill at ascendas it park aitel office .so please take note of this, counter closing schedudled time was 8 pm .

I got a call for buy a new SIM card from one of the franchise of the Airtel and I agreed as the scheme was attractive.
They gave me a card and took 600/- Rupees cash (I have the receipt). Next day a guy from Airtel came to confirm my bill plan. The bill plan information with him was totally different. I rejected and mentioned in the feedback form.
He said your money would be refunded and its 4 Months now and the refund is not done. + the number that i was promised was also not given.
the sim card number i was alloted was: 86830623

The franchise who sold me the card: Protocol Links
The guy from Airtel Verification: Suresh Save form airtel

Hi,
[protected], is an ARC NO which is not an ARC no.
It is made an ARC no by system... Please check your system...
This person is also calling other people sysing that they can make any sim card to an ARC no so that free calls between A2A can be made... For this service he is asking for around Rs 2000
...

Please check