Claimed

Airtel Complaints & Reviews

2.1
Last updated Apr 22, 2024
Complaints 54497
Resolved
21957
Unresolved
32540
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4425
2033
+91 11 4266 6500
1937
1018
+91 11 4666 6100
1095
817
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 2695

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Arockiadass
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMS not reach the the number it being sent

Respected Sir,
I am husband of Airtel Mobile No [protected] holder, myself serving for Indian Army in Counter Insurgency/Counter Terrorism area, My wife is staying tamil Nadu, Villupuram Distt, Tirukovilore Taluk.

She got the Airtel Mobile connection 45-60 days back. Since then whenever she send the SMS the sms amount is deducts Rs 2/min. But it says message sending failed. No of times she approach the concerned Airtel...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sanjeeva Reddy. P
from Hyderabad, Telangana
Report
Copy

No internal process

I have taken my connection in last week of Dec 2007 and with all struggle, I got the connection laid out and working from 4th Jan'08. Despite of opting for ECS option, my connection was deactivated and when called customer care and lodged the compliant, at first, when I was venting my anger due to poor service and incorrect process internally they have, representative name Anand disconnected by call by putting me on hold for 18 minutes...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Syed Raheel Hussain Hashmi
Report
Copy

No bills received for three months

Billing [protected]

I had not been receiving bills for three months or so before Dec 07; only getting SMS reminders inspite of having asked for the bill.

On 5 Feb however, on my request to the local office, I had a visit from your rep and after having examined my case in detail, he concurred that the so-called late payment charges were not justified as bills had not, been received. In addition since roaming charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ruthramurthy Eswaran
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missed calls and vulgar messages

From phone no [protected], The person is continously harrasing my married sister Vijayalakshmi Senthilkumar by giving her missed calls and vulgar messages at phone no [protected].we had allready warned him but still it continous.Allready we had informed to airtel customercare but not getting proper response.This is last step that we are launching a complain at airtel. Kindly inform the person other wise we will have to submit fir against companybr...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
dvvs prasad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I canceled my postpaid connection, but someone else using my number

iam taken new connection the no is [protected] but some un known person no:[protected] his billing amount comming under my bill.i went to lodge a complent at Chandanager outlrt.but he didnot take care. Iam asked to convert to prepaid. Iam not atall use both the nombers.but frequently bill is comming to 2 no's.what i Mentioned there. so please lock the Both sim cards as given nombers.[protected]&[protected].if your not done.Iam going...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GERARD VIEGAS
from Mumbai, Maharashtra
Report
Copy

CONNECTIVITY OR COVERAGE ISSUE

I own a airtel postpaid cell [protected]. I have converted this number from prepaid to postpaid on being promised better service. I have made several complaints to Airtel using the helpline, their web address. However till date there is no improvement in their service.

Inspite of having all the dashes for full connectivity nearly all my calls get dropped causing severe embarassment and ache among my family members, friends,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ravikumarjha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E BILL password

Dear sir/madam

I am submit 2nd march for feb-08 bill amount Rs. 735, Chq. no-021593, and this amount all ready debit in my acounts (ICICI Bank)
But till today not updated in my a/c
And i am so many time call to costomer care and send SMS (EBILL PASSWORD) but till today not recived.

pl. send imdit.
Reg.
Ravikumar...
Helpful
Be the first one to find this review helpful
Found this helpful?
13 Comments
Report
Copy
A
Arvind Sharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Connectivity in NCR region

Dear Sir/Madam,
We are consumer of Airtel mobile service and posses the sim card of NCR region. WE were getting excellent connectivity since last three years at our work place in Gurgaon. However, since last two months we are not getting connectivity and this is more so grave in case of the Blackberry Users. We are about 12 Blackberry users in our work place and becuase of poor connectivity, we are not able to utilise our blackberrys....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
nitin lokhande
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GPRS activation failed

myself nitin lokhande i buy airtel sim for my phone.
i give so many massages for activation of my GPRS service but their no any activity takes place by cutemer care for my GPRS activation...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Syed Raheel Hussain Hashmi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The worst service provider and looter

I requested air tel to disconect my gprs service as this service is of no use, as there is no one to take care of complaints or any isue, people at customer care just feel that they are very cleaver and rest of the world is fool

Inspite of geting my gprs service de activated air tel charged the tarif after 10 days,

Again with the sceam of 149 they are deducting charges what ever they want.when asked for detail...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Alvita Fernandes
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hello tune service

Hi,
This is in regards to the Hello tune service that was unwantedly and without consent was provided on my cell phone .

I cant believe the fact that i have been with the airtel service since 3 years and their upto such sheap act of deduting 30/- every month. I am sure their doing their sales based on deductions like these.

Despite the # of complains lodged nothing seems to work. Every executive you...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sharda Roy
from Hisar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nonsense Talking

I called to customer care where a girl, i dont know her name (ref no. [protected]) pick the phone and talk to me in a bad way and then my call in transferred to Airtel customer care super visor (Mr. Hiren) in Ahmedabad, he also talk to me nonsensly and when i say that how u r talking with me then he say " aap kar lo jo aase ho sake mein aapko information nahi doonga' i want to take action ifyou didn't rely then i will go to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abbas.m
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of gprs and mobile office

i purchased a simcard 6 years validity on 10.02.08.Mobile No:[protected], The retailer activated the card & top up Rs-375/-(e-recharge) for gprs.Then he attempted a call to service centre, they replied"the gprs, Mo will be activated after 24 hours".So he answered me to come next day.11.02.08 11A.M once again he called 121(service centre)they sent some settings to save in my mobile(Nokia 6230)succesfully saved by retailer.I used...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
S
savitha k
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inactive prepaid airtel connection

Sim. No.[protected]
Mobile No. [protected] (Prepaid for 1 year Nov. 07 to Nov. 08)
Paid Rs. 500/-
Worked for 2 months, became inactive after that.
ID proof Submitted twice.
Consumer is an 80 year old super senior citizen of India.
Disgusting Customer Service of Airtel....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
shailendra kumar mishra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

higher rate of deduction form prepaid voucher

sir,
i had purchased Rs 330/- prepaid voucher on dated 1.03.2008 and for getting rate redused to Rs 1, a top up of Rs 49 was also done. Upto 3.3.2008 rate per call deducted is @ Rs 1.

From 4.03.2008 rate deducted is Rs 3 per minute. On enquary (1st complaint no-4131000, 2nd complaint no[protected]i got information that rate was increased because on 4.03.2008, Rs 14 was recharged in my account. As on 4.03.2008 more...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
mohit
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missed Calls from an unknown airtel number

Dear Sir/Madam
I m getting frequent missed calls from an airtel mobile no. -[protected] since last 10 days and if i try to calll back, person is very rude and doing is just killing his as well as mine time.As you can understand it is very very depressing to get missed calls from unknown persons, i request you to take strong action against this man so that he can not trouble anyone..anymore...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
R
Raghavendra
from Bengaluru, Karnataka
Report
Copy

Fradulent closure of complaints without resolving

Complaints are fraudulently closed and new complaint number opened without resolving the original complaint. complaint no.[protected] was lodged on 16th till today its not resolved but complaint closed and new number generated every day I call up. We had a life time ELT scheme of ( Rs. 99 - months to recharge is 12 )where we had recharged more than 12 times but still it is not converted to life time. Every time we approach customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hemraj thakkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harrassment and cheated

my name is hemraj thakkar. a executive of airtel visited my home and took all the details payment and i hav submmited respectively wat he asked for . then he gav me the number which is [protected] and told me that this number will b activated in next 48 hrs . but after 5 days the number was not activated so i called at the customer care and we talked to them we asked them why my number is not activated yet as we hav given all the documents...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gagandeep Singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failing to deliver on basic Promises

This is an old mail which was sent to the Nodal office of Airtel.
[protected][protected][protected][protected]
To whomsoever it may concern,

I had applied for a new Airtel connection with your staff in Andheri (e). After a discussion, I was told that the conenction would be set up within 10 days and the building will go live and till then we will get a temporary connection from...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
S
SMT. RENU SHARMA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-making of calls from landline/any other mobile connection to new airtel pre-paid connection

TO WHOMSOEVER IT MAY CONCERN.

I booked a airtel pre-paid connection forRs.250/- on the day of 23rd March, 2008 and mobile no.[protected] was allotted and the number was activated after some time. But, I am constrained to say that no call is being made either from Landline Number/MTNL MOBILE CONNECTION/MTNL LAND LINE CONNECTION. The most surprising thing is that even the call made from Airtel prepaid connection is also not being...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy