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P
Premkumar.M
from Hyderabad, Telangana
Oct 11, 2008
Resolved
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Sir, i have an Airtel Prepaid sim... My incoming and outgoing calls are barred from today noon.. I cant get connection even to customer care itself...Pls send me the password to de-activate barring as soon as possible...
Aug 14, 2020
Complaint marked as Resolved 
my no [protected].mujhe call barring password lena hai.(airtel bihar)
Sir, i have an Airtel Prepaid sim... My incoming and outgoing calls are barred from today noon.. I cant get connection even to customer care itself...Pls send me the password to de-activate barring as soon as possible...
Hi
I'm Afsar hussain from Vijayawada(Andhra Pradesh).My mobile no is [protected].I'm not able to call on this No, [protected].And i'm also not able to send any messege on BSNL No. which starts from 9451...Plz solve my problem as soon as possible, this is my humble request to u.And plz inform me on my No.when my problem will be solved.
Thanking u,
give me airtel barring password
sir, I got a N73 mobile from uk I insert my airtel sim ie., [protected] but onemessage was shown, as a sim was not valid, so please send any password to use it in andhrapradesh once again I humbly request you to please give any solution as early as possible

p suresh kumar
[protected]
i complaintedto airtel customerbut, customer care airtel live settings are not strictly rectified to my mobile i.e micromax x113.please send internet settings immediately.i am staying in india ;mangalari:guntur district
i complaintedto airtel customerbut, customer care airtel live settings are not strictly rectified to my mobile i.e micromax x113.please send internet settings immediately.i am staying in india ;mangalari:guntur district .mobile number is [protected]
My Air tel no is [protected]. Before 6 months I said to customer care" All my message outgoing message is pending to STD and LOCAL also." But airtel customer care did not give properly solution
Dear Sir,

i am using airtel no is [protected] my mobile is not working due to switching problem between Aitel alternative towers
sir,
iam shashikanth reddy from hyderabad. i was given complaints lote of times(form 2006 to till date) about network coverage at Necklace road.but till now we r facing same problam.is there any possibility to rectify this problam .

SHASHIKANTH REDDY
[protected]
[protected]
I had aslo the same problem from last week, even after complaint lodged also airtel did not respond, I also need the password to do so.
Dear airtel customer care, my mobile no is [protected] my fone had a major problem that for the past 3 months i was not connected 2 the customer care i'v tried a lot but every time when i call 2 the customer care n after chosing the required option it finally says that "for your account& billing info sms AIRTEL to 121" this has been repeating 4 every problem option, i dont know why always this has been repeating i was highly irritated with this i'v tried in all the possible ways 2 rectify this problem through my friends also so at last i fairly request u 2 to provide a perfect solution 4 my fone & more ever my another humble request 2u is that plz...plz cancel the JOKE subscription service, MORNING msg service n the other services<i cant exactly remember the type of service, sorry 4 this>except my CRICKET, HEALTH alert services. i heartly hope that u will surely make this favour as a responsibility towards your customer with in a period of 2-3 days i'l b waitng 4 your reply!
Dear Sir

iw ant to use callbaring i cant know how to get barring password send me detalis plz
hi
ihave a airtel no that was got locked and asking P U K no.

may i know my puk no.

my mobile no. [protected]
Sir,
i have an Airtel Prepaid sim... My incoming and outgoing calls are barred from today noon.. I cant get connection even to customer care itself...Pls send me the password to de-activate barring as soon as possible...
Hello sir, i am airtel prepaid customer of bihar circle. Sir i want to barred my incoming call. So, plz tell me what is the barring password. My no. Is [protected]
Sir, i have an Airtel Prepaid sim... I forget my call barring password.so please send my barring password.
My mobile number is [protected]
Sir, i have an Airtel Prepaid sim...number is [protected]i bought this sim on 08/04/2010 at 8:00 pm i paid Rs 31/- for 1 piece plan still it is not activated and
Rs 30 /- for easy recharge can you give me detile of this sim
Sir, i have an Airtel Prepaid sim... My incoming and outgoing calls are barred from 03.05.2010.. I cant get connection even to customer care itself...Pls send me the password to de-activate barring as soon as possible, and my mobile no is[protected].
sir i have prepaid sim... i have forgot my barring password please help me this is my number [protected]
e-mail gbenga.abraham
@yahoo.com
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    Soumik Sarkar
    from Mumbai, Maharashtra
    Oct 11, 2008
    Resolved
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    Well this is quite incredible. I was staying at Pleasant Park, F-501, Evershine Nagar, Malad West, Mumbai -64. One fine day Airtel broadband Sales officer by the name of Sushil visited us promising a Airtel Broadband connection in 5 days flat. We gave him installation advance cheque of Rs.500/- which after few days got debited. Its been 3 months his mobile number is inaccessible. I did call Airtel helpline a dozen times but all in vain. I have shifted my residence now, forgotten about it thinking of sales number pressure on these sales executives. I hope this does not happen to anybody. Airtel hope you read this...
    Aug 14, 2020
    Complaint marked as Resolved 

    Airtel Broadband — Crab kind service

    In 2009 I have applied for a new broad band internet connection, then service person approached me, asking for the documents and cheque ( 3000 for the 3 months unlimited), then after few days he called me and said, "there is no ports available in your street, so we cannot provide you the service" and I asked for the money that paid as deposit, then he told "it will be mailed to your address", it was happened in Sept 2009, after one week, I ask the customer care, they took a complaint, after 3 weeks one more complaint, keep on giving new complaints, but I am not getting my money back, I don't have words for them.

    Can some provide me how can I go for the consumer forum, to file my loss.
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      A
      Anu Sharma
      from Kolkata, West Bengal
      Oct 11, 2008
      Resolved
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      I got my number registered to NDNC in oct last year but i still get all the promotional calls and sms. I tried calling the Airtel Customer support but they either tell me that there is no such facility or they tell me that they cant do anything about it or they just put you on hold till you hang up!

      This is frustrating!
      Aug 14, 2020
      Complaint marked as Resolved 
      I lost my Nokia N72 Mobile with Airtel Connection No.[protected] I registered FIR in local police station, Now I went to Airtel office at Sarojini nagar Kanpur UP and submitted FIR Photocopy with ID proof a new SIM[protected]) of the same number was issued to me which is not working and the SIM which I lost is still working. Please Instruct the related officers to solve my problem, the person who got my mobile is still using it so can I get the call details from your office.
      I am using airtel services from last 3 years. I was happy from airtel services. But from last six months found Airtel Services are very poor or we can say they are always cheating custumers like.
      1. SMS charges add two or three times in a bill
      2. Un-necessary value added charges included in bills.
      And finally there executives are bargaining with custumer on fake charges. The quality of 121 services are very bad. So I request to concern pls. take care the trust on Airtel.
      Sanjay Dubey
      [protected]
      Airtel detecting sms charges from my account, but i did not do any SMS to other numbers.

      Five or more sms charges detecting automatically, this is illegal.

      My mobile number : [protected]
      my phone no [protected] Ac no14719561 is Dead in 15-days
      I was using a airtel postpaid connection [protected] in Goa. I got transferred in April 2008 to Kochi. I deposited the sim card to a Airtel Outlet iv Vasco-da-Gama. They said that the security money(Rs 500) deposited will be refunded to you.Till date I have not received the same.

      My address
      Chandra Bhushan
      Staff Instructor
      NIAT
      Naval Base
      Kochi - 682 004
      Dear Sir,
      I am a Airtel prepaid customer, my number is [protected].
      I wanted to activate GPRS on my mobile. I called (21.07.2009) Airtel Customer Care and
      asked to activate GPRS. They said that they will send GPRS setting in my mobile
      within 4 hours. I called to Customer Care 4 times but i didn't get any response and
      setting till date (29.07.2009). From the date (23.07.2009) I am using NOKIA E63 handset
      and before (23.07.2009) I was using NOKIA 6070.

      I am very sad to say that Airtel Service and Customer Care is very poor
      Dear Sir,
      I am a Airtel prepaid customer, my number is [protected].
      I wanted to activate GPRS on my mobile. I called (21.07.2009) Airtel Customer Care and
      asked to activate GPRS. They said that they will send GPRS setting in my mobile
      within 4 hours. I called to Customer Care 4 times but i didn't get any response and
      setting till date (29.07.2009). From the date (23.07.2009) I am using NOKIA E63 handset
      and before (23.07.2009) I was using NOKIA 6070.

      I am very sad to say that Airtel Service and Customer Care is very poor
      Dear Sir,


      I purchaed was the new sim card on saturday But today is no activated, What is happined with customer kindly activated my num. is [protected].
      Dear Sir,
      I am a airtel prepaid customer

      Many times i make a complaint to customer care that i am not getting any messages from tata docomo numbers. 2 month over now but till now my problem is not solved.Please solve my problem...

      I am ver sad to say that airtel service and there customer care services is very bad.
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        M
        Miral Mehta
        from Veraval, Gujarat
        Oct 11, 2008
        Resolved
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        I am the user of the your airtel phone +[protected] made the complain regarding the inconvenience of your service.
        The complain i made in January 2008 and yet on the process and i am facing the same problem constantly. The problem is as follows:
        Network coverage : though i shows the full network my call could not be reachable and the shows out of network.
        Call disconnected while the full network... n call drop.
        not the clear voice coming.. due to the network prob...
        while in my house.. where ever i am in ahmedabad or in jamnagar while going call if a goes to one room to another room.. my calls get disconnected... or the voice could not hear clearly...so i need to use my mobile as like land line...
        so i need to call them again and spend the more bugs..
        Like this is the hikes of problem i am affaried of your services... will you be able to solve it.. or not.. and withing how much time.. n this time would be the final deadline.. otherwise i will sue for the compensation

        For the further i even made the complain to the nodel officer of airtel.. gujarat but she is also not responding even for my calls and mails and tells me your complain is panding...

        Miral
        Thanking you..
        Aug 14, 2020
        Complaint marked as Resolved 
        dear sir,
        we respect to you. In our village VARNAMA Out of 7 K.m From baroda (This is a baroda rural village).your airtel network avalibel in varnama but sir we are not satisfied with your airtel facillityes bacause some time network are not avalibel in our mobile.same time we are walk in mean area while network are not avalibel.so i request to You sir.this problem solve in shortly by airtel costomercare.other wise You not solve this Problem while i will do garm panchayt latter ped because wr arw 25 costomers.and we note complane on 198 at 4 to 5 complane at last 3 weeks.but they say not give me proper answer.
        we hope dear sir You solve this problem inshortly.
        Thanks


        our address

        Itoliya vago,
        At-Pt -Varnama
        Ta-Dt-Baroda
        Pin.no-391240
        Sub : Problem in my sim card.
        Mobile no : [protected]
        Dear Sir.,
        As above mention iam not able to know call number in my handset. I had complaint to costomer care nobody has taken the necessary action sir the display will be " UNKNOW NUMBER" If i incert the sim card to the other hand set the display will be "UNKNOWN NUMBER".So please do the needful.


        Thanking you.,
        A.S.Gururaj.

        AirTel — Airtel Mobile - Call Drop problem

        Hi,

        I am Airtel mobile user for the last 5 years. But for the last few weeks, calls are dropping every few minutes. Many time I come to know that someone was trying my phone but it was unavailable.

        This is too frustrationg. I feel like disconnecting my services from Airtel. But the worst things is whether another mobile service provider are better or they are also the same...

        My number +91 [protected]
        Ravindra Pratap Singh

        Airtel — Call Drop out

        I have raised a network/call drop out issue for my mobile last year jan , but there was no action taken till dated but the complaint was closed this year feb without any notice . I end up in paying 10 calls for making 1 making call, especially STD/ISD . But , no waiver nor the issue was resolved.

        iam trying to escalate to TRAI , any idea on the complaint nos.? I tried escalating to airtel but no luck.
        I am the user of the your airtel phone +91-[protected] made the complain regarding the inconvenience of your service.
        The complain i made in 12 Feb. 2011 Comp. no. = COUTL [protected] and yet on the process and i am facing the same problem constantly. The problem is as follows:
        Network coverage : though i shows the full network my call could not be reachable and the shows out of network.
        Call disconnected while the full network... n call drop.
        not the clear voice coming.. due to the network prob...
        Like this is the hikes of problem i am affaried of your services... will you be able to solve it.. or not.. and withing how much time.. n this time would be the final deadline.. otherwise i will sue for the compensation

        For the further i even made the complain to the nodel officer of airtel.. Mumbai but she is also not responding even for my calls and mails and tells me your complain is panding...

        Miral
        Thanking you..
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          Pankaj
          from Pune, Maharashtra
          Oct 11, 2008
          Resolved
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          I have been customer of Airtel cellular service for more than one year. I haven’t had a major problem with quality of network during this period except regular call blocking for hours (They block your number so you can not make of receive calls, and this is acknowledged by there customer service Rep on 121). Not that I had high regard for Airtel Customer Service Reps before this experience as they are nothing but another set of recording trained to repeatedly utter something on the tune of ‘mein aapko adhik se adhik jaankaari uplabdh karaane kaa prayaas karungaa’ rather than providing any useful ‘jaankaari’. Though, irritating these things were, I was never bothered much until my recent experience.

          My problem started when all the cellular service providers slashed their STD calling rates. Earlier, the STD rates were more than Rs. 2/min so I had subscribed to Airtel’s weekly rental plan that charges Rs 25/week but you pay only Rs. 1.20/min for STD calls. Now, since STD calls are only Rs. 1.50/min, I wanted to cancel my weekly rental scheme, as it does not make my STD calling significantly cheaper. With this novel intent to save my Rs. 100 month I called Airtel Customer Service number 121. Here is the history of my interaction with various Airtel Customer Service Reps and Seniors on Airtel’s Complaint Hotline on 198 over a period of a month:

          First week of September, 2008:

          I dial 121: Rep says he cannot help me because his system is down and advises me to call again after some time.

          September 10, 2008:

          I dial 121: Get a Rep with working system, he accepted my complaint and promised that my weekly rental scheme will be deactivated within 24 hrs (or it could be 48 hrs, I do not remember clearly). But, he refused to provide me with a reference number for the complaint.

          September 16, 2008:

          The Rep acknowledges that a complaint was received on 10th September but the weekly rental scheme could not be deactivated because of some technical problem. But it will be deactivated within 24 hrs. Rep again refuses to provide a reference number for the complaint.

          September 20, 2008:

          I get a person with nonworking system; he refused to transfer my call to another Rep.

          I dialed 121 again. The Rep apologizes that my weekly rental scheme has not been cancelled. He asks me about balance and validity that I have. I had a good balance with validity up to January 2009. He advised me to go for a life time validity recharge for Rs. 196 that will give Rs. 100 talk time, and assures me that this will cancel all the previous schemes. I refused to do that because it would cost me Rs. 96. Also, as I have good 4 months validity and many better recharge/validity schemes may be available in future. Agreeing to my argument, he promised that the rental scheme would be deactivated within 24 hrs.

          The scheme was not cancelled and Airtel was deducting Rs. 25 every week for the service that I did not really wanted to use. Being frustrated with Airtel’s Customer Service Representatives, I searched online for any other way out of this. To my temporary relief I found that Airtel has a Complaint Redressel Mechanism. They have Nodal Officers contact number at: http://airtel.in/applications/xm/ReachMobile_CS_NodalOfficer.jsp and Appellate Authority contact number at: http://airtel.in/applications/xm/ReachMobile_CS_AppellateAuth.jsp

          So I thought, finally, there is somebody who can possible solve my problem. But, alas, after repeatedly trying the numbers provided on the Airtel’s website (and mind you, in the case of Mumbai that number given on Nodal Officer link is for Appellate Authority and vice versa) I could not hear the voice of Nodal Officer or Appellate Authority. All I got to hear is their schedule and some scary music followed by beep beep beep beep…

          October 4, 2008:

          Now having exhausted all the feasible options (I do not know whether going to consumer court will the worth the efforts) I decided to follow the advice of the ‘Friendly’ Airtel Customer Care Rep on September 20. I went to nearby Airtel center to get the lifetime validity for Rs. 196 and lose Rs. 96 once rather then losing more than Rs. 100 every month (as there are more that 4 weeks in a month). I lost all my wits when I was told that I cannot get this recharge as I am subscribed to one of the Airtel’s weekly rental schemes and need to get deactivated that before getting this Recharge.

          October 4, 2008:

          The Rep accepts my complaint about canceling the weekly rental scheme and requests if he could put me on hold for 30 secs. Never answers back.

          I dialed 121 again: The Rep takes my complaint to cancel to weekly rental scheme and promises that it will be cancelled within 24 hrs. But reference number for the complaint was not given.

          During my various calls to Airtel, one of messages that stuck in my mind was call 198 for you complaints. So I decided to give it a try.

          The Rep that I got to spoke seemed reasonable and very concerned but she told me that the only complaint that she could see was lodged on October 4, 2008 and it would take 24 hrs for it to be processed. I asked if there is a reference number associated with the complaint, she promptly said yes and provided me with a number [protected].

          October 8, 2008:

          I called 198 to see the status of my complaint, the Rep says the scheme was not deactivated because of some technical problem and will be deactivated within 24 hrs. He also gives me a number[protected].

          October 9, 2008:

          I get an SMS from 121 saying ‘Thank you for contacting Airtel. Your request reference number is [protected]. For your concerns, kindly dial 198(toll free).”

          But the scheme is yet to be cancelled. Now I am thinking that I will switch to some other service provider once my balance becomes zero. I will switch to some other cellular service provider not because I believe that they are better than Airtel in their service, but at least I will not be losing Rs. 25 a week for rest of my life (or the plan’s life) as will be the case if I continue with Airtel.

          Thanks
          Pankaj
          Aug 14, 2020
          Complaint marked as Resolved 
          I have been customer of Airtel cellular service for more than one year. I haven’t had a major problem with quality of network during this period except regular call blocking for hours (They block your number so you can not make of receive calls, and this is acknowledged by there customer service Rep on 121). Not that I had high regard for Airtel Customer Service Reps before this experience as they are nothing but another set of recording trained to repeatedly utter something on the tune of ‘mein aapko adhik se adhik jaankaari uplabdh karaane kaa prayaas karungaa’ rather than providing any useful ‘jaankaari’. Though, irritating these things were, I was never bothered much until my recent experience.

          My problem started when all the cellular service providers slashed their STD calling rates. Earlier, the STD rates were more than Rs. 2/min so I had subscribed to Airtel’s weekly rental plan that charges Rs 25/week but you pay only Rs. 1.20/min for STD calls. Now, since STD calls are only Rs. 1.50/min, I wanted to cancel my weekly rental scheme, as it does not make my STD calling significantly cheaper. With this novel intent to save my Rs. 100 month I called Airtel Customer Service number 121. Here is the history of my interaction with various Airtel Customer Service Reps and Seniors on Airtel’s Complaint Hotline on 198 over a period of a month:

          First week of September, 2008:

          I dial 121: Rep says he cannot help me because his system is down and advises me to call again after some time.

          September 10, 2008:

          I dial 121: Get a Rep with working system, he accepted my complaint and promised that my weekly rental scheme will be deactivated within 24 hrs (or it could be 48 hrs, I do not remember clearly). But, he refused to provide me with a reference number for the complaint.

          September 16, 2008:

          The Rep acknowledges that a complaint was received on 10th September but the weekly rental scheme could not be deactivated because of some technical problem. But it will be deactivated within 24 hrs. Rep again refuses to provide a reference number for the complaint.

          September 20, 2008:

          I get a person with nonworking system; he refused to transfer my call to another Rep.

          I dialed 121 again. The Rep apologizes that my weekly rental scheme has not been cancelled. He asks me about balance and validity that I have. I had a good balance with validity up to January 2009. He advised me to go for a life time validity recharge for Rs. 196 that will give Rs. 100 talk time, and assures me that this will cancel all the previous schemes. I refused to do that because it would cost me Rs. 96. Also, as I have good 4 months validity and many better recharge/validity schemes may be available in future. Agreeing to my argument, he promised that the rental scheme would be deactivated within 24 hrs.

          The scheme was not cancelled and Airtel was deducting Rs. 25 every week for the service that I did not really wanted to use. Being frustrated with Airtel’s Customer Service Representatives, I searched online for any other way out of this. To my temporary relief I found that Airtel has a Complaint Redressel Mechanism. They have Nodal Officers contact number at: http://airtel.in/applications/xm/ReachMobile_CS_NodalOfficer.jsp and Appellate Authority contact number at: http://airtel.in/applications/xm/ReachMobile_CS_AppellateAuth.jsp

          So I thought, finally, there is somebody who can possible solve my problem. But, alas, after repeatedly trying the numbers provided on the Airtel’s website (and mind you, in the case of Mumbai that number given on Nodal Officer link is for Appellate Authority and vice versa) I could not hear the voice of Nodal Officer or Appellate Authority. All I got to hear is their schedule and some scary music followed by beep beep beep beep…

          October 4, 2008:

          Now having exhausted all the feasible options (I do not know whether going to consumer court will the worth the efforts) I decided to follow the advice of the ‘Friendly’ Airtel Customer Care Rep on September 20. I went to nearby Airtel center to get the lifetime validity for Rs. 196 and lose Rs. 96 once rather then losing more than Rs. 100 every month (as there are more that 4 weeks in a month). I lost all my wits when I was told that I cannot get this recharge as I am subscribed to one of the Airtel’s weekly rental schemes and need to get deactivated that before getting this Recharge.

          October 4, 2008:

          The Rep accepts my complaint about canceling the weekly rental scheme and requests if he could put me on hold for 30 secs. Never answers back.

          I dialed 121 again: The Rep takes my complaint to cancel to weekly rental scheme and promises that it will be cancelled within 24 hrs. But reference number for the complaint was not given.

          During my various calls to Airtel, one of messages that stuck in my mind was call 198 for you complaints. So I decided to give it a try.

          The Rep that I got to spoke seemed reasonable and very concerned but she told me that the only complaint that she could see was lodged on October 4, 2008 and it would take 24 hrs for it to be processed. I asked if there is a reference number associated with the complaint, she promptly said yes and provided me with a number [protected].

          October 8, 2008:

          I called 198 to see the status of my complaint, the Rep says the scheme was not deactivated because of some technical problem and will be deactivated within 24 hrs. He also gives me a number[protected].

          October 9, 2008:

          I get an SMS from 121 saying ‘Thank you for contacting Airtel. Your request reference number is [protected]. For your concerns, kindly dial 198(toll free).”

          But the scheme is yet to be cancelled. Now I am thinking that I will switch to some other service provider once my balance becomes zero. I will switch to some other cellular service provider not because I believe that they are better than Airtel in their service, but at least I will not be losing Rs. 25 a week for rest of my life (or the plan’s life) as will be the case if I continue with Airtel.
          Thanks
          Pankaj
          Hi
          i am kittu using airtel.i am recieving messages from unwanted number.is there any possibility to blockthis no.plzzzzzzz tell me about it.
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            S
            satvinder singh
            from Mumbai, Maharashtra
            Oct 11, 2008
            Resolved
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            sir
            we are the coustomer of airtel since the birth of the airtel we have 9-10 connections of airtel as follows [protected], [protected], [protected] etc and we are facing network problem in our building from last 6 months we have done many complaints to your coustomer care centre more than 100 times. you can check your records . WE ARE IN THE SAME TRADE OF TELECOM SHELTERS PROVIDING TO YOUR VENDORS. due to the network problem we are loosing clinetage. and our worker also face many problems due to non connectivity and they have to stand outside the building to recieve the network of airtel.
            WE ARE GIVING U MORE THAN 25000 PER MONTH FROM OUR CONNECTIONS WE CANT CHANGE THE NETWORK DUE TO THE NUMBERS . please look forward to the matter and we hope that you would take recquired steps for it
            thanking you
            satvinder singh
            [protected]@yahoo.com
            Aug 14, 2020
            Complaint marked as Resolved 
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              M
              Manoj Kumar Mohanty
              from Delhi, Delhi
              Oct 10, 2008
              Resolved
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              Resolved

              Dear Sir,
              I am staying in Chinoutpalii, Gannavaram, Near Vijayawada, Andhra Pradesh and my Phone No. is [protected].
              On 2nd Sept 2008, I took new connection and submitted all the documents (PAN card, BSNL Landline bill and Two photos). About 25 days back my phone no. is blocked (Showing call barred) and incoming -outgoing stopped. Because I have alternate no. I have not given much attention to that and I thought it was temporary. But 7days back when trying to make calls customer care, I got another no([protected]) to contact(From customer care) for the same problem. But to the same no. I am unable to contact as repeatedly computer reply comes “this no. doesn’t exist”. After few days it shows your SIM registration failure.

              When I went to the Airtel Office in MG Road, Vijayawada (on 10th Oct 2008 about 5.PM)the staff said that your no. is cancelled because some of the document which is required, was not submitted by you. When I asked what document she didn’t answer. They told message was sent to you on 17th Sept 2008 but I am not sure because so many useless message is coming I am deleting that without even looking into .I asked any other way to help, answer was negative. Because I took new connection and also lifetime validity also, I am losing lifetime validity charge and balance worth Rs 110/-. I informed everything all about what I am losing but reply is same as above. Your Staff is telling that nothing can be done with paradoxical smile “thank you sir”. Because I want to gradually shift to this new no. and already gave to so many friends and also informed call to above no. from Diwali onwards.

              Due to no fault of mine I am losing money.

              Instead of cutting lines or barring incoming or outgoing calls, they can give a call inform to contact customer care. Everyday we are receiving many calls(Computer voice) regarding advertisement and call values of airtel.

              As a customer I am not happy with the service.

              Money is not everything, service is important, which I find deficient AIRTEL customer service.
              Do you have any solution to this?

              Kindly reply

              Thanking you

              Manoj Kumar Mohanty
              Aug 14, 2020
              Complaint marked as Resolved 

              Airtel Prepaid — Cancellation of registration

              Hi,
              I have purchased a sim no.[protected] in 26 october 07 from local retailer. after filling registration form and proper ID. The mobile phone no.was [protected] which works for about 10-12 days,after that incomming calls were blocked, so I contacted the local retailer but the incomming calls remain blocked for about a week after that he asked for ID again,so I deposited ID again but the phone remain as such.On 15.11.07 the registration was cancelled.So I complained to retailer then the retailer went to the office of the frenchise GURUJI SALES, 100ft. road, Shastripuram road, Agra from where the retailer prchased his stock of sim,and complained to frenchisee for cancellation of registration of mobile no [protected],there he saw that the ID proofs given by me and registration form were lying in his office.Such type of cases are in large number,and custmers used to go to another company.You should keep tightness to frenchisees.Now I want from you to start my mobile soon. And please inform me about the action you take soon.
              sir my number [protected].some one pick pocketed my mobile and sim.plz cancelled my number do its soon as possible

              Airtel Prepaid — Sim registration cancelled

              Sir,
              I have airtel prepaid no. [protected] . I converted it in to life time plan by giving Rs. 999/- . as per my knowledge in the 6 months it requires to recharge. I did recharge with in six month but when i try to use my no. after 2-3 month it says registration cancelled. Even i recharged with in 6 months. It reallyy disgusting such a big co. do like this. when i contacted airtel oofice they say this no. is deleted and you cannot get back this nos. neither ur nos. list. Its really shocked me such a big reputed co, do like this.
              Please call Me Airtel Customers...



              I want to u...


              I faced some proublems.. in airtel mobile...
              Manoj, I'm also having same problem. Why can they call. They are allowing recharge facility to that number even when all service are barred. Airtel behaving like a monopoly.

              Santhosh

              Airtel Prepaid Connection — Registration failure

              Sir,
              I am having a prepaid connection([protected]) for last three years and it is continuous use since then. Recently my service was disabled quoting the reason of documents shortage. Presently i am at Lonavla for an urgent commitement and my services were disabled due to which I suufered financially as well as mentally.
              Pls provide me some solution for the same. I coudn't able to visit the nearest service centre too due to my busy work schedule and customer care service is not active in my mobile.

              Mohan Ram

              Airtel Prepaid — CONNECTION FAILURE

              Respected sir/ madam,

              MY air tel number is [protected], i am using this number for the last
              five years.... Today 8.45 onwards i am not getting ntwork....I am
              suffering without connection.. Without informing u disconnected..
              Y..........If this will continue i am going to change other netwrok.....
              I[censored] need any details y u r not sending SMS.... or Call..... and also
              my connection automatically extended upto 2011...Actually i am
              going to submit the documents on december 3rd...due to my connection
              was ended on 2nd dec,,, But u extended without information and automatically. Today i fully affected without network... i unable to contact
              anyone....... Who is the responsible for the incident?
              I am not leaving this casually...............
              Still i am getting response from AT
              good morning, my name is vijay kumar.my wife name is ramya and she got a airtel prepaid number [protected].she lost her mobile her mobile last week and we applied for new sim in basaveswarnagar branch and we got it.but later after three days some other person has taken the same number and my number has deactivated. i want to resolve it within 24 hours or i will take leagul action.
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                SANDIP MOTIRAM SHINDE
                from Bengaluru, Karnataka
                Oct 10, 2008
                Resolved
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                Dear Sir,
                I have converted my SIM from prepaid to postpaid. Application and Total Payment of Plan is given to Balaji Communication, Rajgurunagar, Pune. Befor a MONTH ago
                Now my prepaid no.[protected] is out of order from last 25 days till it is not activated. I am facing lot of problem in comunication.
                So, Kindly find out problem and start my SIM urgently.
                From,
                S. M. Shinde.
                Sr. Officer,
                Amul Dairy, Rajgurunagar, Pune
                Cell. No. [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                I am using a corporate number from Airtel for HCl Comnet Systems & Services ltd which is (+91-[protected]) on 15th of Feb i lost my cellphone hence i called airtel custcare and asked them to deactivate my services as i have lost cellphone - so then they have deactivated my services.

                On 16th of Feb i went to an airtel shop in Dilshad Garden at around 10:00 AM. There i have taken a duplicate sim from the executive and then she told me that this will be activated in not more then 4 hours b.coz thats there SLA.

                My number was not activated till the evening.

                So next day i again went to the same airtel shop and asked the same lady that my number is still not working then she said that i am taking the request again and it will take 1 to 2 hour to activate, then i reached my office at 01:30 PM and still the number was not activated.

                So then i again went to AIRTEL shop in Sector - 18 Noida, and when i showed him my cell he said that the lady has given you H2 the wrong SIM it should H1 not H2.i dont know what is H1 & H2.

                So then he has given me new SIM that was H1.and he said that it will be activated in another 4 Hour...but still my no is not activated.

                I AM TOTALLY FRUSTATED WITH THE NON FULL FILLING COMMITMENTS AND POOR SERVICES OF THE AIRTEL - AND DUE TO THIS I HAVE BEEN MENTALLY SUFFERED LOT.
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                  Pratik Shah
                  from Pune, Maharashtra
                  Oct 10, 2008
                  Resolved
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                  Dear Sir Or Mam,

                  I Have Complain About Network Prombleam In My Home Area Since Last 6 Month. I Had Personaly Complain In Your Ahmedabad Bharati Lobby (Income Tax) But The Exe. Was Told Me The Prom. Solved In One Month Two Month But No Solutation From Him Side. So PLz Help For That. Network Prom. Is Not In My Area Even I Am In My House So That Time I Have To Go Outside From House. Because That Time I Was Recived Call Sunddley It Was Discount. Other No Network In My Home Side.
                  So Plz Make Me Help.

                  My Mo. No- [protected]
                  Add- A/5/12 Godavari Nagar Part-1
                  opp Shanti Tower, Near Vasna Bus Stop,
                  Vasna,
                  Ahmedabad.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  very poor network
                  very poor network
                  network problem
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                    N
                    Narendra
                    from Mumbai, Maharashtra
                    Oct 10, 2008
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                    I have been using Airtel card ([protected]) for more that 3 years. For the last two months I started getting pre-recorded calls from Airtel fron no.[protected] more than 10 times a day, though it was registered for DND 4 months back. I complained to Airtel several time but with no luck. Then one day I called Airtel customer care (121) and asked the details about the DND and I was surprised when a CC said that after registration of DND it get activated within 45 days and the registered no will not get and unwanted call for 45 days only and again after that I will have to register for DND again, and again it would take 45 days to get activated.
                    I shouted on that CC guy and told him that this not the rule, but he insisted on it and disconnected the phone. Next day a my friend told me that Hallo Tunes is activated on no. and immediately I checked my balance and Rs.200 had been deducted from my no. I immediately called Airtel CC and informed them about it and asked them that how they charged me Rs.200/- without my knowledge and I didn't even asked for Halo Tunes and even I did not get any sms or any call from Airtel b4 activating Halo Tunes. The Airtel guy told me to that the amount would be credited in my card in 24 hours and Halo Tunes would be deactivated but more than 5 days have gone Halo Tunes is deactivated but still I haven't got my 200 in my card even after reminding them everyday.
                    I have inquired about DND with TRAI and immediately I got reply from them. According to TRAI any no. activated for DND will not get unwanted calls till the customer itself deactivate the DND.
                    TRAI needs to take some serious steps towards this and give some relief to customers.
                    I would agree with his opinion as an airtel customer having been in such a worse situation. I usually gets 5-6 service messages from the airtel which are ads to use aitel world. Even after repeated complaints for 3 months still it is continuing and every time you call they will restart the whole game.
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                      T
                      Tarun
                      from Pune, Maharashtra
                      Oct 10, 2008
                      Resolved
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                      Resolved

                      Multiple & Everlasting Problems with Airtel

                      Time & again I have been proved by Airtel that they are just getting from bad to worse.

                      Their Customer Service is not at all efficient nor even upto the mark forget doing any Value Add.

                      The service as well as the customer service is just frustrating me day-by-day.



                      Here is the list of problems I am facing with Airtel -



                      1. CLIP Service displays...
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                      suyas kumar
                      from Delhi, Delhi
                      Oct 10, 2008
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                      I am a prepaid customer of Airtel Bihar, using GPRS facility in lieu of Rs 250 monthly deduction.

                      The network is really bad.Particularly GPRS speed is exremely slow.They deduct Rs.250 on exact dates, but cant provide service properly.I feel realy cheated while using the GPRS service.

                      Their CUSTOMER CARE SERVICE is too bad, You can never talk to their executive as the "NETWORK IS ALWAYS BUSY".They should close 121 service.

                      Its not only my personal problem, but with the whole region.

                      If this continues, I will be forced to switch my service provider, as in this competitive environment other providers will certainly provide some better option.

                      I am really fed up with their service.

                      Hope any senior level manager take notice of my problem, else I am sorry to say that you are certainly going to lose a lot, as single single drops make ocean.

                      My no;[protected]

                      Airtel GPRS — Bad Service

                      I have recharged my prepaid Airtel mobile (Kolkata Region) with 498 unlimited GPRS pack. I am not getting good speed, connection and customer service from Airtel.
                      i am a postpaid customer of airtel, ([protected])
                      And i pay Rs.400 for talk time plan and mobile office(GPRS), but I am not satisfied with their inregular service,
                      Actualy i am not able to access GPRS from so many time or access speed is too low, and i register my complain in 121 and 198 but still waiting for positive responce. I think airtel doesnot want to care of customer,
                      VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT
                      VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

                      AUUR KEETANI BAAR EMAIL KAROO ( PLEASE ANSWER ME ) MY EMAIL ID IS [protected]@yahoo.com
                      VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

                      AUUR KEETANI BAAR EMAIL KAROO ( PLEASE ANSWER ME ) MY EMAIL ID IS [protected]@yahoo.com
                      VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

                      AUUR KEETANI BAAR EMAIL KAROO ( PLEASE ANSWER ME ) MY EMAIL ID IS [protected]@yahoo.com ([protected])
                      5 days ago by Prabhat Kumar [send email]
                      VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

                      5 days ago by Prabhat Kumar [send email]
                      VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

                      AUUR KEETANI BAAR EMAIL KAROO ( PLEASE ANSWER ME ) MY EMAIL ID IS [protected]@yahoo.com

                      5 days ago by Prabhat Kumar [send email]
                      VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

                      AUUR KEETANI BAAR EMAIL KAROO ( PLEASE ANSWER ME ) MY EMAIL ID IS [protected]@yahoo.com

                      5 days ago by Prabhat Kumar [send email]
                      VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

                      AUUR KEETANI BAAR EMAIL KAROO ( PLEASE ANSWER ME ) MY EMAIL ID IS [protected]@yahoo.com ([protected])
                      Hi,

                      Myself is P. N. Agrawal. Having connection no. [protected]. I am residing in ACC Colony, Post - Jamul Cement Works, Distt. DURG. City-BHILAI in Chhattisgarh State.

                      my complaint is as under :-

                      First kindly note that this is not only my personal complaint.
                      People whoever residing in this area have complained about Bad services.
                      I am working at ACC Limited (Cement manufacturing unit).
                      We have got the Group connection also in the ACC from you.

                      Since last 15 days whenever we call, the call is maturing but at their end my voice is not reaching properly and they complained that "AWAZ CUT RAHI HAI". Then we do not have any other option either call from other services like Landline, Idea, Smart, Reliance, etc.

                      Please note that whenever we call from same mobile/handset/connection from other places, there is no connectivity or hearing problems.

                      We heard that any of your service staff have disturbed the ANTINA of nearby tower and moved the face.

                      it seems that to facilitate some othe customers you have disturbed us.

                      Kindly registere my complaint and do the needful.

                      Please also note that we have the group of 14-15 persons who had choose the services are AIRTEL, fortunately i had approached them to procure the services of AIRTEL and all they have trusted on me but all are unhappy now and thinking to move with some other connectivities.

                      Hope the above complaint will be attended by you.

                      A line of confirmation is requested to convey thew same to my friends.

                      Kind Regards,

                      Parma Nand Agrawal
                      [protected]
                      i got settings from idea on 19th of this month at 12noon. but its not connecting. the symbol G is appearing on my mobile screen. but it shows INTERNAL ERROR
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                        saurabh kumar verma
                        from Pune, Maharashtra
                        Oct 10, 2008
                        Resolved
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                        The customer care cell,
                        Airtel.

                        1. it is extremely shameful what has happened to an honest customer of your postpaid mobile connection.
                        2. my wife rashmi verma was having airtel mobile postpaid connection connection no. –[protected] @ address of 6329, rajiv vihar, manimajra, chandigarh.
                        3. i happen to be a neurosurgeon in the armed forces & thus have to move frequently on transfers & when that happens my family too moves with me.
                        4. i got transfer orders for lucknow & sometime during first week of feb 2008, I personally submitted the application signed by my wife for closing the connection & also the amount due at your collection center at SHOPPING COMPLEX, MODERN HOUSING SOCIETY, MANIMAJRA, CHANDIGARH.
                        5. today at around 1650 hrs one mr mukesh calls me up on my mobile and claiming to be SOOCHNA ADHIKARI, TEES HAZARI COURT DELHI asks my wife to talk to one lawyer (? yours) who informs us that an amount of rs1124.00 is due on the above mentioned number and that it has to be paid immediately(SICKENING AUDACITY!!!) which we did anyway(vide online receipt no[protected] & VOILA!!—we were told that the connection is STILL ON ! that too we intend to close tomorrow –atleast try to close by reapplying & hoping against hope that this application too does not meet the same fate –given the proven efficiency/honesty of your staff on ground.

                        POINTS TO PONDER
                        A . what does the customer do? Do expect all your customers to maintain the receipts for next one year to prove his honesty?
                        b. I know I can never prove it in a court of law but ethically it is your word against mine-who is more honest---you decide.
                        c. whether the finance ministry agrees to make amends to the pay commission or not ---GENTLEMEN, THE NUCLEAR CAPABLE MIGHTY INDIAN ARMY PAYS ITS OFFICERS ENOUGH TO LIVE RESPECTFULLY
                        & HONESTLY.
                        d. what about circumstantial evidence----has a single call been made from that number after 2nd week feb2008?
                        e. what about circumstantial evidence---- has a single call been received at that no after the official 7day grace period(I didn’t ask for it, I was told it was your companys policy--& I was mighty impressed imust say!!!)?
                        f. what about circumstantial evidence---- you dot need to call Sherlock holmes or jasoos karamchand to see that there were ONLY INCOMING CALLS the last 7 days—those were the free incoming calls allowed by you during the grace period.
                        g. talking of Sherlock holmes-why don’t you do some introspection at your end.do you believe in good housekeeping—or do you simply leave the job of record keeping to your customers.if you do then how about looking for some TORN COUNTRFOILS IN THE BILL BOOK of your above mentioned collection center.he DID give me a bill I am certain.
                        h. talking of Sherlock holmes – if you have such good sleuths who could trace my tele no at lucknow – does the popular brand name airtel does not have the decency of giving me a call before taking the matter to the court?
                        i. I am not sure whether I gave my forwarding address – if I did it is all the more disgusting on your part not to have even written to me—so much for your slogan—BATEIN GIRA SAKTI HAIN SOME STUPID DEEWAREIN…SIC!
                        j. If you do some record check you will realize that we also had opted for your landline connection at the same address either on my wife/ my name which we promptly got disconnected within a few months-- would you not like to know the reason –FRAUD—we had also complained against your staff --one mr mishra ---so much for your track record!!
                        k. Never again will i opt for an airtel connection in my life. May you become the biggest telecom firm in the world by the huge profit of Rs 1124.00.
                        l. I am thinking of writing to army head quarters to advise fellow brothers in uniform about this incidence & to think twice before opt ing for your services.You think it is funny don’t you—so did ms mamata banerjee think when tatas said they will quit.
                        m. What can you do?? Keep the money, do some record check &say sorry atleast.
                        Saurabh kumar verma
                        Leiutenant Colonel
                        Dept of Neurosurgery
                        Command hospital
                        Lucknow
                        Ph-[protected](thankfully vodafone, not airtel!)
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          sijomon kuriakose
                          from Bengaluru, Karnataka
                          Oct 10, 2008
                          Resolved
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                          Resolved

                          1) I had taken a nw broadband connection. my plan is unlimited (799plus), nw the bill amount is Rs 1372.75
                          total outside circle calls rate is Rs 8.00
                          2) The toll free no which is given is not et responding
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          Airtel — NON-RECEIPT OF MONTHLY BILLS

                          I am using AIRTEL post paid SIM for the last 3 months. For the first month I received mbill msg on my cell, but subsequently I receive only payment due msgs.. I nether receive the BILL nor the mbill msg. Now you tell me how do I make the payment without the BILL or mbill msg., but you keep sending payment due msgs. We have to go after AIRTEL spending money by calling them to the bill. Is it not ridiculous.

                          Please look into this problem.

                          For Devi Metal Technologies

                          Vasant P.H.
                          Works Manager
                          I would like to get my past 4 months(Aug-Nov 2008) Montly Broadband connection bills to my mailing address.
                          how can i get them through on line?
                          bill not come correctly pls send boardband bill my number is[protected].i want to know amount?pls reply
                          Very bad service and they r not listening
                          i did n't get my last month bill pls send me this
                          from last 4 months, monthly bills are not com
                          i did not know last month bill and 16th march is last date for my payment plz send me this month amount. my airtel land no; 40140340& my mobil no: [protected] through atleast sms.
                          i whant info of airtel broadband
                          this my landline number[protected] alredy i will give complaint. i will not receiving my bill then you will costumer exclusivity says i will send your mail ID sir. when you will send bill... this is my mail ID [protected]@gmail.com

                          Airtel Broadband Services — Non-receipt of monthly bills

                          Despite my repeated request to the authorities, I am not receiving the monthly telephone bills.
                          I have a feeling that the messengers ( read courier-service) is to blame.They are either not delivering the bills to the proper addresses, or making false and ficticious initials on the PODs, after dumping the bills some place.But at the end of the day, the management needs to address the matter, as they are having to receive all the public complaints.

                          AirTel — non receipt of monthly bills

                          my air tel bills for the nos. [protected] & [protected] for which i am not receiving montly bills to the address which was notified in the connections. regularly its becomming a problem for me and not able to check the bill with the item wise statements. hence i request you to kindly send me the e bills for the above two nos. to my email address [protected]@gmail.com for the previous bills for the last two months
                          From: Gopal Venkat <[protected]@gmail.com>
                          To: [protected]@airtel.in
                          Date: Wed, 20 Apr 2011 21:40:41 +0530
                          Subject: Re: Your Airtel Bill, For Airtel Number [protected]
                          [protected][protected][protected][protected][protected][protected][protected]---...
                          URGENT PLEASE
                          [protected]--------


                          From: G. V. Pankajam, 20th April, 2011.
                          B-113, Pakshiraja Apartments,
                          Puliakulam Road,
                          Coimbatore - 641 045.

                          Dear Sir,

                          Reg: My Airtel Broadband No. 4275161 - Payment of last month's bill - Accounted less by you.
                          [protected]
                          *****

                          For the March 2011 Bill, I had paid an amount of Rs.1, 200/- on 24.03.2011 and your representatives have given me a manual (paper) receipt. Amount was paid to M/s. Nile Communications - Nile Associates, New Siddhapudur, Coimbatore - Their Mobile No.[protected].

                          The Receipt No. is 10310 dated 24.03.2011 for Rs.1, 200/-.

                          To my surprise I find from your enclosed bill that an amount of Rs.1090/- only is accounted for, instead of Rs.1, 200/-. I would like to inform you that I have never paid any short payment of the bills. Usually I used to pay only excess amount when compared to the bill amount.

                          In this connection, I request you to immediately rectify the short collection, and send me the revised bill for the period 05-03.2011 to[protected] so as to enable me to remit the bill for April 2011.

                          Kindly acknowledge and reply soon.

                          Thanking you,

                          Yours faithfully,
                          G.V. Pankajam,
                          Coimbatore.

                          [protected][protected][protected][protected][protected][protected][protected]
                          On Thu, Apr 7, 2011 at 2:54 AM, <[protected]@airtel.in> wrote:

                          Dear Customer,

                          Please find attached your Airtel Bill for,

                          Airtel Number: [protected]
                          Bill Number:[protected]
                          Bill Period: 05/03/2011 to 04/04/2011

                          Please save it for your future reference. You need Acrobat Reader installed on your computer to view this bill.
                          Dear Sir,

                          I have applied for new broadband connection with airtel company manager Mr. Sandeep Cell No: [protected] has visited my office & we have chosen yearly plan offered my them was pay for 9 month & you will get 3 month free but what Mr. Sandeep did after taking my document i started receiving monthly bill as i received my first bill i complain at 121 & even mail to there id :[protected]@airtel.in & even mail to Mr.Jimit: jimit.[protected]@airtel.in but no action was taken.

                          Now there recovery people & advocate is calling me again and again & giving me mental pressure for payment i have requested them to come to my office will seat and solve the issue but they never come now Mr. Sandeep is not answering my call. I am ready to pay my bill but want yearly plan which was promised by Mr. sandeep.

                          Ref A/c: [protected] Del/Dsl: [protected]/[protected]_mh

                          Regards,
                          Sunil Shah
                          [protected]
                          Dear Sir

                          I Paid my Airtel landline Bill in Nile Associates, New Siddhapudur on 20.08.2012 and I Got the Receipt .The Amount is Rs 680.for the month of July 12'
                          and My Land line number is[protected]. But in the Receipt they Printed wrongly as[protected]. Please note that the number is wrong.So Kindly Find the number and collect the Amount of Rs 680 and pay to my number[protected].

                          Thanks with regards.

                          Karthikeyan.L
                          [protected].
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                            A
                            ADV. A. J. VARMA
                            from Mumbai, Maharashtra
                            Oct 10, 2008
                            Resolved
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                            I HAVE PURCHAED MIBILE UNDER 2 YEARS INCOMING SCHEME FROM MOBILE MAGIC, SITABULDI, NAGPUR ALONGWITH THE CARD OF AIRTEL NO [protected]. THAT, TODAY ONE CALL FROM COUSTMER CARE REPRESENTATIVE AND THEY SAY THAT, THE ABOVE SAID CARD IS NOT ON YOUR NAME. THE SAME WAS SURPRISED FOR ME. BECAUSE I AM USED THE SAID NUMBERS FROM 1 & 1/2 YEAR FROM THE 2006. THE SAID TYPE OF MISCHIEF DONE BY YOUR OFFICE BEARER IS LIABLE FOR FRAUD
                            & CHEAT UNDER INDIAN PENAL CODE. AS YOU SELL ONE SIM CARD ON THE NAME OF 2 DIFFERENT PERSONS. THAT YOUR REPRESENTATIVE TODAY CALLED AND SAID THAT, THE SAID CARD IS NOT ON MY NAME BUT ON THE NAME OF OTHER PERSON.AND HE SAID THAT, HE WILL BLOCK SAME ON TODAY EVENING 6:00 PM. AS THE SAID THING SHOWS ILLEGALITY FOR WHICH YOUR COMPANY LIABLE FOR PROSECUTE UNDER THE PENAL ACT OF INDIA.

                            TAKE NOTE THE SAME AND SOLVE IT AS EARLY AS POSSIBLE,
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              Nilesh Vedi
                              from Noida, Uttar Pradesh
                              Oct 10, 2008
                              Resolved
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                              I wish to bring to the notice of all general public using Bharti Airtel's Services and especially the Management at Bharti Airtel itself, the abusive and the corrupt nature of the Customer Service Executives employed at the various Customer Support "Call" Centres servicing Airtel.

                              They never have the answers to your queries/complaints and if asked they do not even have the courtesy to check on the matter, in fact they prefer either putting customer's calls on hold for an indefinite period or use abusive language. I wonder what happens to all the "THIS CALL MAY BE RECORDED FOR INTERNAL TRAINING PURPOSES".

                              The best part is yet to come, these so called Customer Service Executives/Representatives even have the audacity to use the name of BHARTI Tele's Corporate Director-Human Resources (HR), Mr. Daljit Singh's name as their own. I am sick and tired of making complaints to Airtel about their Network issues in the Mumbai region which is the biggest Metropolitan city of India, so I can just imagine what the condition of their services would be in other parts of the country.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              I'm airtel's regular user. During this period i experienced worst service. Once i had a call of my boss from US. Next day i needed to call him back but due to some problem in my cell phone my incoming call record got vanished. So, i called customer care (But they dont care about customer..!!) and requested for the list of international calls i received last night. Subsequently 3 times call got disconnected automatically as i hear a tone "THIS CALL MAY BE RECORDED FOR INTERNAL TRAINING PURPOSE". Then on next call to customer care i hear "KINDLY SMS YOUR QUERY TO 121".
                              I sms them my query but every thing gone waste.I havent got any reply. Then i called 121 from my friend's cell phone. This time after 2 try, third time call got connected. This time i asked for the received call list last night from my number [protected]. This foolish lady refused me to give that list. She said goto pune on following address and ask there for list you want. At that time i was 300 km away and i had to have number of my boss any how. then i requested more than 4-5 customer care executive for number but nothing happen.
                              That time i experienced Hell on the earth with Airtel...
                              Hi! I am an existing user of Airtel Broadband and tried to get a postpaid mobile number of Airtel only.
                              I submitted my documents for address verification and it was my Broadband bill only. After three days I received a message from Airtel that my address verification is negative. After digging the matter I came to know that for address verification some of there executive punched the wrong address.
                              I was wondering that if I am already using Airtel Broadband how come it is possible that my residence verification at same address can become negative. But these Airtel people can do anything. I again submitted my document for verifcation and again received a same message that verification is negative. When I tried to speak to an executive at there local outlet, he responded in such a manner that I started believing that I am culprit for negative verification.
                              Meanwhile I wrote a mail to Airtel Customer Care. That mail is carrying a long trail now but every time it appears that they have a single format for every mail that I should carry a copy of my document to the nearest Airtel shop. It never appears that they are interested in resolving the issue.
                              It has been now more than a month that I am chasing Airtel for my postpaid number. I have deposited a security amount of Rs500/- for that number. Now I want to get my money refunded and no more Airtel Number, But on that issue Airtel executives are saying that I need to pay some additional amount alongwith that Rs 500/- security deposit which is now not refundable, to save myself from their defaulter list.
                              I am feeling helpless and being cheated by Airtel.
                              Such a company...
                              Hi Guys,

                              I am also agree with all of you problem but i need a favour from you if any body is having the contact matrix of airtel bharti so provide me

                              thnxs..
                              AM a pre-paid user. I sent multiple "SMS request" to deactivate a charged service. It's been nearly 2 months now, and am still bearing the chharges for a service that I don't use anymore.

                              Peeyush
                              [protected]
                              The same kind of problem i am facing due to the customer care people and the airtel outlet centres. I took a connection on[protected], after completion of December on 31st of Dec i got a message of my outgoing calls are inactivated due to the negative verifcation. Since[protected] to till date[protected] i didn't get my service back.

                              When i call to the customer care people they are not saying properly and also avoiding the further discussion by saying "we are activating your service by today". At airtel outlet centres also i am facing the same problem.

                              My mobile number is [protected] i am ready to submit all the documents once again, but somebody has to help me in this regard.
                              I have lost my mobile phone with Number [protected]

                              Kindly block my sim.

                              Thanks
                              SMGupta

                              Bharti Airtel/ Mobile Services — Service/ Network/ Abusive calls

                              I have been using Airtel mobile services since 2007.

                              There have been various instnces wherein a complaint hasbeen made on the customer care nos of Airtel for weak network signals at my residential and ofiice areas.

                              There has been no resolution to the same.Almost 50% of the day there is no network.

                              Due to network problems, I had to compulsorily subscribe for missed call alrets for which the serrvice provider ,i.e AIRTEL charges me.

                              I DONOT GET MISSED CALL ALRETS ALSO.

                              IN CASE ANY MESSAGE IS RECEIVED, IT COMES ONLY AFTER 24 HRS

                              The service provider had confirmed that the payments of each bill will be collected from my office on monthly basis. But no one comes to collect.

                              EACH MONTH I AM BEING CHARGED RS.200/- as late payment fees for the services not provided by them.

                              Since last one week, one of the Airtel executive has been continously calling because I am noting using the services as much I was using it earlier.

                              Inspite of telling him not to call and also making a complaint to AIRTEL on the CUSTOMER CARE NOS the executive keeps giving missed calls/ blank calls and at times uses abusive language.


                              In case of late payments, the collection agency guys call and use threatening language.

                              Please resolve all the above problems.
                              I am user of Airtel. 6 yrs customer of airtel. I lost 199 rupees from airtel...........daily morning 10.30 i m speaking with airtel customer because i m getting any one problem frequently last time airtel live java games activated itself i spoke with AM Mr.Sridhar he is stupid he said............ " I can give only information I need not satisfy the customer " but he didn't give any proper information

                              before that a girl spoke with me while eating...................................

                              see airtel guys just give training to your customer executives....................

                              Airtel stupids............i have proof i[censored] want to get proof mail to [protected]@rediffmail.com

                              i have recorded voice.
                              Great dude. Semma aapu. Airtel No.1 in FRAUD too.

                              Bharti Airtel — asking for third time verification

                              we are asked to file new papers for verification at least third time since three years First I was subscribed life time sim converted to prepaid paying Rs/700 two years back Kashmir was with out pre paid I again converted to post paid some months back prepaid was relesed I shifted back Since the service proveders are asking again again for
                              new documents My Phone number is [protected] which is been usedby My old inlaws whit one duff and dum son and another one totaly retarded please help me for
                              I'd done a recharge of Rs1000 based on the information airtel provided in their website.
                              But only after doing the recharge I came to know that it was an Iphone offer which was not needed for me.
                              I was going for a trip that I needed the balance urgently. I called their customer support and raised the issue. But they said they cant do anything. Atlast I forced them to connect the call to their team leader. He returned me the amount of Rs.150 then itself after a fight for half an hour and promised me to get back the rest of the balance before 10:00am next day. I waited till next day, but didnot get the amount. I went to their office and they pointed to a telephone and asked me to call customer care again. Again after three hours of struggle and fight they said I have to wait till 8:00pm.
                              After getting back home, i tried calling them but they didnot connect to customer care . Till now I didnot get the solution of the problem.
                              They are thinking that we customers are fools that we donot understand the drama they are playing their.It is the worst service provider.
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                                Mayur Pardeshi
                                from Pune, Maharashtra
                                Oct 9, 2008
                                Resolved
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                                Hi, i m mayur. I have an Airtel prepaid number [protected]. I needed the GPRS service, so on 2nd oct., i sent the message to activate the GPRS, i got the message that GPRS will be activated
                                within 4 hrs and that i will get a confirmation message. Well i waited for 4 hours, but i didnt got any confirmation message. I tried 4 times, but i didnt got any confirmation. So i left it and went out to cyber cafe to do my job. Later on 9th oct, when i checked my balance, i found that a lot of balance was deducted(more than 130 Rs.). I dont talk on the phone too much, so i was confused and then i thought may be GPRS was activated. And yes, it was activated. So my 105 Rs. was deducted for a service which never informed that its activated. I tried calling the cust. service, but they just picked the phone, but nobody answered. This happened at least 6 times, tried from a diff. phone, still the same result. Finally i got hold of one CSR(Satish kadam). I explained him my problem and requested him to refund the amount thart was deducted for GPRS. I told him that he can check his system to see that i never used the GPRS on my computer. If i have used that the request does go to Airtel only after which thay activate the internet. But he said that his system is getting upgraded, so he cant check it right now. Now i am a network engineer myself, so i know he was making a fool of me, because he speeled out my mobile no. and its details without me telling anything to him. He said me to call back because his system was getting upgraded. I didnt want to lose him bcoz i feared no one would again answer my call. But he insisted for call back as he was helpless!I called back. This time it was Gita. She told me that the amt. cannot be refunded. I told her that she can on her system. I also told that when i use my GPRS on my comp. it sends my username and password for verification to Airtel only after which they activate the internet. But she refused. So here am I. And this is not the first time this has happened to me. Every time i activate GPRS, it takes at least 2-3 days to deactivate after i send the message to deactivate it. So i would really appreciate if some one can help refund this amt. Its not about the money. I just want Airtel to realise they spend a lot on advertisement, but i think they should also invest more in their infrastructure. For that i want that refund.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  V
                                  veekay
                                  from Bengaluru, Karnataka
                                  Oct 9, 2008
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                                  Its been a pain with the airtel customer care. They keep sending messages from 3333 withou any request and deduct Rs30 every month. So people be aware. SO tot of sharing some info with you.

                                  Read this if you want ot unsuscribe.

                                  http://www.airtel.in/wps/wcm/connect/airtel.in/Airtel.In/Home/ForYou/Mobile/Prep...
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    A
                                    Anil
                                    from Mumbai, Maharashtra
                                    Oct 9, 2008
                                    Resolved
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                                    i am not getting details of postpaid mobile bills for last 4 months.the co. has assured me that you will get details on net . but the site does not open. Kindly resolve if you can.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    i have not get my postpaid bill from two months.i want my details from website.how can i get it?my mobile no. is [protected].tell me all steps on website.
                                    i want my post paid bill detail from july 2008 to augest 2008
                                    mobile No. [protected],
                                    i want my post paid bill detail from june 2008 to august 2008
                                    mobile No. [protected],
                                    i want my postpaid bill detail from lune 2008 to august 2008
                                    my mobile No. [protected]
                                    Please send my postpaid bill detail from august 08 to sep 08 my mobile no.[protected]
                                    I want the postpaid bill from august to september 2008 for my mobile no [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    i want my post paid bill details for dated 10th-jan-09 to till date

                                    Bharti Airtel Ltd — postpaid bill not updated

                                    dear sir, i have 2 postpaid mobile no [protected] and [protected]. in 28th may 2009 i paid amt for both nos in single bill no:2441 at local agency named smiletel at hosur. they updated bill of 1st no and 2d no not updated. iam complaint several times to local agency and customer care. both are not concerned my request and they disconnet my mobile service of 2nd no on 17th sep. now they sent a legal notice to me reg unpaid payment. i am having my original bill. this is my 2nd complaint. already comp id was 194 dated 21/02/2010. pl clear me where i solve this issue. thank u, venkat. hosur.

                                    Bharti Airtel — To get bill detail

                                    my airtel prepaid number is [protected].. i want to get the bill detail of october and november month on my e-mail id [protected]@yahoo.com.. plzz provide me the bill details.. i shall be vry thankful
                                    my ph no.[protected] i want my bill details from 1.6.17 to till to day
                                    my ph no.[protected] i want details from 01.6.17 to 8.3.17
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                                      ptjoshi1
                                      from Vadodara, Gujarat
                                      Oct 9, 2008
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                                      I have paid my bill in regularly in my office but due to pending of other persons bill company closed the outgoing in my mobile no [protected].since 1/7/08 . one surprise thing who was not paid bill in our office his mobile working properly and now yesterday my other no [protected] also out going closed. when I call to 121 they told me contect to mr.ghanchi which is the head cleark in our office.i contect to much more time to that persone he told me i am helpless he never done any action so what can i do? I request to you please cancelled my both number and oblidge. ...date 29/7/08
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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