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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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P
Pranab Kumar Biswas
from Pune, Maharashtra
Oct 12, 2008
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Dear Aitel Customer service officer,

I have lost my mobile with Airtel connection having no: [protected] 0n 28-09-08. I have made a complain to airtel office in ECIL Branch and asked the executive to stop/disconnect my connection, he denied. I was told that there is no rules to disconnect the pre-paid connectio. I was shocked. I was in mumbai for two weeks . So now i request you to disconnect my connection for any kind of further harrazement.
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    P
    prakash mandal
    from Pune, Maharashtra
    Oct 12, 2008
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    Dear,

    My Name is Prakash Mandal, I have applied for new Air tel Post paid connection. They have given me Mobile no. i.e. [protected] on 10th Oct'08 and assured me that the same no. will be activated within 12hrs time.
    But all are falls commitment. Till now my mobile no. not activated nor respective person i.e. Mr. Manish, Mo. No.-[protected], Mr. Mahendra Jha, Mo. no. [protected] responding.
    I have called them lot of time but they are not bothering about customer problems.

    Pls help me.

    regards
    Prakash Mandal
    [protected]
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      K
      K.P.SUBRMANIAN
      from Kolkata, West Bengal
      Oct 12, 2008
      Resolved
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      Resolved

      SIM CARD FOR MY MOBILE [protected] (POSTPAID) WAS TO BE CANCELLED. APPROACHED YOUR STAFF IN SHIVAJI PARK CUOTMER CARE CENTRE, ON 11TH OF OCT., 2008, WITH A LETTER, BLANK CHEQUE AND SIM CARD. TOKEN NO.74, WINDOW "B' REFERS. EXPALINED STAFF MEMBER WITH A REQUEST TO ACCPEPT CHEQUE FOR CALL CAHRGES ANDSUCHOTHER CHARGES, FILL IN REQUIRED AMOUNT, KEEP THE SIM CARD WITH HIM AND LET ME HAVE CANCELLATION CONFIRMATION. DESPITE REPEATED REUQESTS, STAFF MEMBER DID NOT AGREE, INFORMED ME HE WILL ACCEPT CHEQUE, BUT WILL NOT ACKNOWLEDGE EVEN RECEIPT OF SAME NOR THE CARD AND CANNOT ISSUE CANCELLATION CONFIRMATION - REASON - ONLY AFTER 3 DAYS CHEQUE WILL BE CLEARED, I HAVE TO VISIT HIM AGAIN WITH SIM CARD AND BILL AMOUNT OF RS:200/-FOR RENT IN CASH FOR CANCELLATION PURPOSE. BEING A SENIOR CIITIZEN, IT IS DIFFICULT FOR ME TO VISIT HIM AGAIN AND AGAIN. iN THE EVENING I VISITED ANOTHER CENRTE IN CHEMBUR AREA (OPP.DIAMOND GARDEN) WHERE THEY UNDERSTOOD MY PROBLEM AND IMMEDIATELY ISSUED CANCELLATION CONFIRMATION. A BAD/ROTTEN APPLE IN A BASKET WILL SPOIL THE ENTIRE LOT. REQUEST PROVIDE ADEQUATE TRAINING TO CONCERNED MEMBER IN SHIVAJI PARK OFFICE TO AVOID RECURRENCE OF COMPLAINTS.
      Aug 14, 2020
      Complaint marked as Resolved 
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        D
        Debashree Roy
        from Chennai, Tamil Nadu
        Oct 12, 2008
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        Work with Hewlett Packard, Bangalore. Took a corporate post paid connection on October 6, 2008 through the Airtel representative Mohammad who sits at the HP Digital Park campus. Account was activated; address verification done; personal verification completed (signature obtained from me). All of a sudden on October 10, outgoing calls have been barred. Reason? Was told documents not submitted. Is it my fault that the Airtel rep does not submit papaers on time???? Between Friday and Sunday have spoken to 7 people from Airtel...they say on record that the account is green yet my service is barred. No one knows the reason...all I get are stupid replies, incorrect answers, incompetent service...and lies!!! This is a corporate account. Does Airtel wish me to get it blacklisted from HP? Will do that. I know no one is listening...and there will be no follow up. Yet am taking this chance...Can I have some effective customer service? Know it is non-existent in India...can someone prove me wrong?????
        i want 3 number of airtel postpaid connection.its urjent.please reply.
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          P
          Prashant Kedare
          Oct 12, 2008
          Resolved
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          Resolved

          Since, the airtel network infrastructure burned down in July 2008, its network coverage has seriously diminished. Especially in Anushakti Nagar-Mumbai where from about 40000 residents, 12000 have an airtel connection. Absoloutely no network coverage in the whole of the colony, leave homes where the network is absolutely zilch, also in open spaces, and you need to run here and there to get a single inkling of overage. Many have started shifting base to odafone as it gives better coverage atleast. Airtel wake up before you lose your customer base and start working on your coverage in mumbai especially Anushakti Nagar

          A disgruntled user
          Aug 14, 2020
          Complaint marked as Resolved 
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            S
            Somanna Babu
            from Pune, Maharashtra
            Oct 12, 2008
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            I am a airtel customer by taking the number [protected] for the last three months. Initially they could not correctly record my add proof, instead sent a mail saying that my number would be disconnected. Despite submitting all the reqd doc while taking connections from a vendor again I resubmitted my photo and add proff. It was going well till 11 Oct 08.

            on 11 Oct 08 evening Irealised my incoming/outgoing voice calls have bee barred. On 12 Oct 08, When I contacted the customer care at Hyd on 121 they replied me that their server is down hence i should call them up after sometime. After 1/2 an hr again I rang up to know the problem, I heard same reply. Then i asked them some time means what whether it is 1min/1hr/1day/1wk/1yr. Then they told me to contact at 3 O clk on 12 Oct 08.
            I need clarifications from airtel on the followings:

            (a) If out / In coming voice calls are barred how can a customer contact them?

            (b) If at all airtel wishes to barr calls they need to inform the customer i.e with in 24 hrs ur no is going to be barred.

            (c) why customer care unable to provide satisfactory reply to a customer when contacted.


            Any way i wish to know where the problem lies whether with my hand set or with Airtel.


            Thanking you
            give details of incoming - outgoing of cell no-[protected]
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              M
              Mr.Ashok Kumar
              from Kapurthala, Punjab
              Oct 11, 2008
              Resolved
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              Resolved

              i want my full call detail for the month of sep08', as my bill which was sent to me was very high so plssend me the detail as quickly as possible. my no is [protected].
              Aug 14, 2020
              Complaint marked as Resolved 
              I want full bill details for the month of Sep 08. My mobile Number is[protected]
              I WANT FULL BILL DETAIL FOR THE MONTH OF OCT 08. MY MO. NO. IS [protected]
              i want full details regarding the calls made from my mobile no [protected] for 2 days only[protected] and[protected]
              I Want To my Bobile call detail before 1 Months My Mobile No. [protected]
              i want Call detail Before 1 Months of my airtel PREPAID my number is [protected]
              Please, give my call details of my number [protected] from the day of installation of my phone on the 14thof November 2008
              i want call detail date on 15/11/08 to 30/11/08 my mobile no.[protected]
              i want call detail date on 15/11/08 to 30/11/08 my mobile no.[protected]
              Dear,

              My mobile no.is [protected] and i have not collected my bill for the month of sept.-oct.08. so. please send me my mobile bill for the month of sept.-oct.08. in my E-mail ID.

              Regards,
              sharat
              for charging extra R.s in postpaid mobile no[protected]
              i want to know my call details my mobile no is [protected].plz kindly grant this i will be very greatfull to you.
              hi MY MOBILE NO IS [protected] i want my call details (incoming & outgoing)from last oct 08 to jan 09
              plz send to my e mail id ( [protected]@yahoo.co.in)
              my contact no. [protected] my mobile phone calling list and income and out going for detaills forword me

              thank you
              i have taken a post paid connection of airtel at bhopal i have submitted all docs required to mr gaurav and smiriti madam also twice airtel persons have visited my house and done fi now suddenly my out going has been disconnected very astonishing only it was active 10 days back and two times outgoing has been disconnected my number is [protected]

              very disgusting and very very bad now no one is answering my request at bhopal
              i want my full call detail for the month of may & jun 2009 and detail for incoming sms number
              hi MY MOBILE NO [protected] i want my call details (incoming & outgoing)from last mar 09 to jan 09
              i kindly request you to send my e bill for the month of may2009 to [protected]@yahoomail.com
              I am the subscriber of your company and bearing the airt tel mobile no.[protected] since for 3 years I have paid the amount regularly till today but our client mobile number dissconnected(Sim card registration failed) from 1st July. Our client an employee facing multiple troubles for unreasonable disconnection. As intimate the same no reason intimated to me for dissconeted my number. Unless the reasons for dissconnection not intimated to me within three days I will approach consumer forum, west godavari eluru for illegal dissconnnecgion and for mental aganony caused to me. As I have look after the legal cases in 10 bracnhes inWest Godavari District eluru and Bhimavaram divisions regulalrly. I have been faced so many mental and physical struggles since the illegal disconccetion by you anticipating your illegal reply action in this regard.I have submitted so many times complaint your executives and there are no response of my request.

              As my mobile no.[protected] has been dissonnected illegally and I have been suffering physically and mentally and also heavy much distrubance during the course of my regular works for you are liable to pay of Rs.10000/- towards mental agaony caused to me and also I am entitled to claim future mental aganoy also for illegal dissconnection and you are hereby requested to restore my mobile no.[protected] immediately. Otherwise we will approach the Forum for necessary relief

              D.Srinivasa rao
              plz giv me call deteil and bill deteil i m wife of rajeev srivastev mob no. [protected]
              u send in my emeil id monika srivastev. [protected]@yahoo.co.in.
              i want to know my call detail of two days because i was not using it since two day s so plese answer soon [protected]
              i want my full call detail as my bill which was sent to me was very high so plssend me the detail as quickly as possible. my no is [protected]
              sir i want to full information of this no. [protected] on my email this my no. please send details be a immemdiately.
              Sir,

              I am a postpaid consumer having mobile number [protected].
              I need my detailed call bills including all incoming calls detail to be sent to me for the period 10.02.2010 to 14.10.2010.

              Also please let me know the way how can I check it online here.

              regars.

              Anil Kumar Sharma.
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                S
                Saurabh Kudterkar
                from Durg, Chhattisgarh
                Oct 11, 2008
                Resolved
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                Resolved

                For the past four weeks I have been charged multiple times for downloading of games, themes and wallpapers from Airtel Live, when in fact I have neither attempted to download anything from Airtel Live nor have I recieved any of the services for which I have been charged.Every notification I have recieved has caused fifteen to ninety nine rupees to be cut from my prepaid balance.During each 'incident' I have recieved four or five such notifications 'thanking' me for downloading of Airtel Live services which I have neither asked for nor recieved.A whopping Rs.200/- have been cut during a single day.The amount would probably have been more, except there was nothing left in my balance to cut.In all I have lost upto Rs.700/- in prepaid charges.Complaints made to customer care have been fruitless and their so-called 'customer sales executives' have been unhelpful.
                Aug 14, 2020
                Complaint marked as Resolved 
                Dear sir,

                i am already send mail but no responce till date, charged rs 10 /- 2 day also, so pls take necessary action. My no[protected]
                Sir from last 3 days airtel live is charging 20 ruppes daily. I dont know whn i have subscribe tht weekly subscription for games. my no is [protected] so pls deactivate tht subscription other wise i m going to change sim to docomo .
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                  R
                  ramkumar
                  from Chennai, Tamil Nadu
                  Oct 11, 2008
                  Resolved
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                  Resolved

                  Airtel tap 's the mobile of their customers, record their
                  conversations and provide the info to others which in trun is used for Sexual harrament and for settling personal rivalaries . This unlawfull activity which is against TRAI and Telecom Norms must be curtailed and proper action must be taken against authorities who co-operate in this .
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  sir, my phone is taping by another one plese take to action to her thank you sir
                  I agree that in this corrupt system of today, Airtel and other phone companies are tapping the phones of their subscribers illegally. The TRAI and other authorities need to check it.

                  Regards,

                  Rajesh
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                    P
                    Premkumar.M
                    from Hyderabad, Telangana
                    Oct 11, 2008
                    Resolved
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                    Resolved

                    Sir, i have an Airtel Prepaid sim... My incoming and outgoing calls are barred from today noon.. I cant get connection even to customer care itself...Pls send me the password to de-activate barring as soon as possible...
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    my no [protected].mujhe call barring password lena hai.(airtel bihar)
                    Sir, i have an Airtel Prepaid sim... My incoming and outgoing calls are barred from today noon.. I cant get connection even to customer care itself...Pls send me the password to de-activate barring as soon as possible...
                    Hi
                    I'm Afsar hussain from Vijayawada(Andhra Pradesh).My mobile no is [protected].I'm not able to call on this No, [protected].And i'm also not able to send any messege on BSNL No. which starts from 9451...Plz solve my problem as soon as possible, this is my humble request to u.And plz inform me on my No.when my problem will be solved.
                    Thanking u,
                    give me airtel barring password
                    sir, I got a N73 mobile from uk I insert my airtel sim ie., [protected] but onemessage was shown, as a sim was not valid, so please send any password to use it in andhrapradesh once again I humbly request you to please give any solution as early as possible

                    p suresh kumar
                    [protected]
                    i complaintedto airtel customerbut, customer care airtel live settings are not strictly rectified to my mobile i.e micromax x113.please send internet settings immediately.i am staying in india ;mangalari:guntur district
                    i complaintedto airtel customerbut, customer care airtel live settings are not strictly rectified to my mobile i.e micromax x113.please send internet settings immediately.i am staying in india ;mangalari:guntur district .mobile number is [protected]
                    My Air tel no is [protected]. Before 6 months I said to customer care" All my message outgoing message is pending to STD and LOCAL also." But airtel customer care did not give properly solution
                    Dear Sir,

                    i am using airtel no is [protected] my mobile is not working due to switching problem between Aitel alternative towers
                    sir,
                    iam shashikanth reddy from hyderabad. i was given complaints lote of times(form 2006 to till date) about network coverage at Necklace road.but till now we r facing same problam.is there any possibility to rectify this problam .

                    SHASHIKANTH REDDY
                    [protected]
                    [protected]
                    I had aslo the same problem from last week, even after complaint lodged also airtel did not respond, I also need the password to do so.
                    Dear airtel customer care, my mobile no is [protected] my fone had a major problem that for the past 3 months i was not connected 2 the customer care i'v tried a lot but every time when i call 2 the customer care n after chosing the required option it finally says that "for your account& billing info sms AIRTEL to 121" this has been repeating 4 every problem option, i dont know why always this has been repeating i was highly irritated with this i'v tried in all the possible ways 2 rectify this problem through my friends also so at last i fairly request u 2 to provide a perfect solution 4 my fone & more ever my another humble request 2u is that plz...plz cancel the JOKE subscription service, MORNING msg service n the other services<i cant exactly remember the type of service, sorry 4 this>except my CRICKET, HEALTH alert services. i heartly hope that u will surely make this favour as a responsibility towards your customer with in a period of 2-3 days i'l b waitng 4 your reply!
                    Dear Sir

                    iw ant to use callbaring i cant know how to get barring password send me detalis plz
                    hi
                    ihave a airtel no that was got locked and asking P U K no.

                    may i know my puk no.

                    my mobile no. [protected]
                    Sir,
                    i have an Airtel Prepaid sim... My incoming and outgoing calls are barred from today noon.. I cant get connection even to customer care itself...Pls send me the password to de-activate barring as soon as possible...
                    Hello sir, i am airtel prepaid customer of bihar circle. Sir i want to barred my incoming call. So, plz tell me what is the barring password. My no. Is [protected]
                    Sir, i have an Airtel Prepaid sim... I forget my call barring password.so please send my barring password.
                    My mobile number is [protected]
                    Sir, i have an Airtel Prepaid sim...number is [protected]i bought this sim on 08/04/2010 at 8:00 pm i paid Rs 31/- for 1 piece plan still it is not activated and
                    Rs 30 /- for easy recharge can you give me detile of this sim
                    Sir, i have an Airtel Prepaid sim... My incoming and outgoing calls are barred from 03.05.2010.. I cant get connection even to customer care itself...Pls send me the password to de-activate barring as soon as possible, and my mobile no is[protected].
                    sir i have prepaid sim... i have forgot my barring password please help me this is my number [protected]
                    e-mail gbenga.abraham
                    @yahoo.com
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                      S
                      Soumik Sarkar
                      from Mumbai, Maharashtra
                      Oct 11, 2008
                      Resolved
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                      Resolved

                      Well this is quite incredible. I was staying at Pleasant Park, F-501, Evershine Nagar, Malad West, Mumbai -64. One fine day Airtel broadband Sales officer by the name of Sushil visited us promising a Airtel Broadband connection in 5 days flat. We gave him installation advance cheque of Rs.500/- which after few days got debited. Its been 3 months his mobile number is inaccessible. I did call Airtel helpline a dozen times but all in vain. I have shifted my residence now, forgotten about it thinking of sales number pressure on these sales executives. I hope this does not happen to anybody. Airtel hope you read this...
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      Airtel Broadband — Crab kind service

                      In 2009 I have applied for a new broad band internet connection, then service person approached me, asking for the documents and cheque ( 3000 for the 3 months unlimited), then after few days he called me and said, "there is no ports available in your street, so we cannot provide you the service" and I asked for the money that paid as deposit, then he told "it will be mailed to your address", it was happened in Sept 2009, after one week, I ask the customer care, they took a complaint, after 3 weeks one more complaint, keep on giving new complaints, but I am not getting my money back, I don't have words for them.

                      Can some provide me how can I go for the consumer forum, to file my loss.
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                        A
                        Anu Sharma
                        from Kolkata, West Bengal
                        Oct 11, 2008
                        Resolved
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                        Resolved

                        I got my number registered to NDNC in oct last year but i still get all the promotional calls and sms. I tried calling the Airtel Customer support but they either tell me that there is no such facility or they tell me that they cant do anything about it or they just put you on hold till you hang up!

                        This is frustrating!
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        I lost my Nokia N72 Mobile with Airtel Connection No.[protected] I registered FIR in local police station, Now I went to Airtel office at Sarojini nagar Kanpur UP and submitted FIR Photocopy with ID proof a new SIM[protected]) of the same number was issued to me which is not working and the SIM which I lost is still working. Please Instruct the related officers to solve my problem, the person who got my mobile is still using it so can I get the call details from your office.
                        I am using airtel services from last 3 years. I was happy from airtel services. But from last six months found Airtel Services are very poor or we can say they are always cheating custumers like.
                        1. SMS charges add two or three times in a bill
                        2. Un-necessary value added charges included in bills.
                        And finally there executives are bargaining with custumer on fake charges. The quality of 121 services are very bad. So I request to concern pls. take care the trust on Airtel.
                        Sanjay Dubey
                        [protected]
                        Airtel detecting sms charges from my account, but i did not do any SMS to other numbers.

                        Five or more sms charges detecting automatically, this is illegal.

                        My mobile number : [protected]
                        my phone no [protected] Ac no14719561 is Dead in 15-days
                        I was using a airtel postpaid connection [protected] in Goa. I got transferred in April 2008 to Kochi. I deposited the sim card to a Airtel Outlet iv Vasco-da-Gama. They said that the security money(Rs 500) deposited will be refunded to you.Till date I have not received the same.

                        My address
                        Chandra Bhushan
                        Staff Instructor
                        NIAT
                        Naval Base
                        Kochi - 682 004
                        Dear Sir,
                        I am a Airtel prepaid customer, my number is [protected].
                        I wanted to activate GPRS on my mobile. I called (21.07.2009) Airtel Customer Care and
                        asked to activate GPRS. They said that they will send GPRS setting in my mobile
                        within 4 hours. I called to Customer Care 4 times but i didn't get any response and
                        setting till date (29.07.2009). From the date (23.07.2009) I am using NOKIA E63 handset
                        and before (23.07.2009) I was using NOKIA 6070.

                        I am very sad to say that Airtel Service and Customer Care is very poor
                        Dear Sir,
                        I am a Airtel prepaid customer, my number is [protected].
                        I wanted to activate GPRS on my mobile. I called (21.07.2009) Airtel Customer Care and
                        asked to activate GPRS. They said that they will send GPRS setting in my mobile
                        within 4 hours. I called to Customer Care 4 times but i didn't get any response and
                        setting till date (29.07.2009). From the date (23.07.2009) I am using NOKIA E63 handset
                        and before (23.07.2009) I was using NOKIA 6070.

                        I am very sad to say that Airtel Service and Customer Care is very poor
                        Dear Sir,


                        I purchaed was the new sim card on saturday But today is no activated, What is happined with customer kindly activated my num. is [protected].
                        Dear Sir,
                        I am a airtel prepaid customer

                        Many times i make a complaint to customer care that i am not getting any messages from tata docomo numbers. 2 month over now but till now my problem is not solved.Please solve my problem...

                        I am ver sad to say that airtel service and there customer care services is very bad.
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                          M
                          Miral Mehta
                          from Veraval, Gujarat
                          Oct 11, 2008
                          Resolved
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                          Resolved

                          I am the user of the your airtel phone +[protected] made the complain regarding the inconvenience of your service.
                          The complain i made in January 2008 and yet on the process and i am facing the same problem constantly. The problem is as follows:
                          Network coverage : though i shows the full network my call could not be reachable and the shows out of network.
                          Call disconnected while the full network... n call drop.
                          not the clear voice coming.. due to the network prob...
                          while in my house.. where ever i am in ahmedabad or in jamnagar while going call if a goes to one room to another room.. my calls get disconnected... or the voice could not hear clearly...so i need to use my mobile as like land line...
                          so i need to call them again and spend the more bugs..
                          Like this is the hikes of problem i am affaried of your services... will you be able to solve it.. or not.. and withing how much time.. n this time would be the final deadline.. otherwise i will sue for the compensation

                          For the further i even made the complain to the nodel officer of airtel.. gujarat but she is also not responding even for my calls and mails and tells me your complain is panding...

                          Miral
                          Thanking you..
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          dear sir,
                          we respect to you. In our village VARNAMA Out of 7 K.m From baroda (This is a baroda rural village).your airtel network avalibel in varnama but sir we are not satisfied with your airtel facillityes bacause some time network are not avalibel in our mobile.same time we are walk in mean area while network are not avalibel.so i request to You sir.this problem solve in shortly by airtel costomercare.other wise You not solve this Problem while i will do garm panchayt latter ped because wr arw 25 costomers.and we note complane on 198 at 4 to 5 complane at last 3 weeks.but they say not give me proper answer.
                          we hope dear sir You solve this problem inshortly.
                          Thanks


                          our address

                          Itoliya vago,
                          At-Pt -Varnama
                          Ta-Dt-Baroda
                          Pin.no-391240
                          Sub : Problem in my sim card.
                          Mobile no : [protected]
                          Dear Sir.,
                          As above mention iam not able to know call number in my handset. I had complaint to costomer care nobody has taken the necessary action sir the display will be " UNKNOW NUMBER" If i incert the sim card to the other hand set the display will be "UNKNOWN NUMBER".So please do the needful.


                          Thanking you.,
                          A.S.Gururaj.

                          AirTel — Airtel Mobile - Call Drop problem

                          Hi,

                          I am Airtel mobile user for the last 5 years. But for the last few weeks, calls are dropping every few minutes. Many time I come to know that someone was trying my phone but it was unavailable.

                          This is too frustrationg. I feel like disconnecting my services from Airtel. But the worst things is whether another mobile service provider are better or they are also the same...

                          My number +91 [protected]
                          Ravindra Pratap Singh

                          Airtel — Call Drop out

                          I have raised a network/call drop out issue for my mobile last year jan , but there was no action taken till dated but the complaint was closed this year feb without any notice . I end up in paying 10 calls for making 1 making call, especially STD/ISD . But , no waiver nor the issue was resolved.

                          iam trying to escalate to TRAI , any idea on the complaint nos.? I tried escalating to airtel but no luck.
                          I am the user of the your airtel phone +91-[protected] made the complain regarding the inconvenience of your service.
                          The complain i made in 12 Feb. 2011 Comp. no. = COUTL [protected] and yet on the process and i am facing the same problem constantly. The problem is as follows:
                          Network coverage : though i shows the full network my call could not be reachable and the shows out of network.
                          Call disconnected while the full network... n call drop.
                          not the clear voice coming.. due to the network prob...
                          Like this is the hikes of problem i am affaried of your services... will you be able to solve it.. or not.. and withing how much time.. n this time would be the final deadline.. otherwise i will sue for the compensation

                          For the further i even made the complain to the nodel officer of airtel.. Mumbai but she is also not responding even for my calls and mails and tells me your complain is panding...

                          Miral
                          Thanking you..
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                            Pankaj
                            from Pune, Maharashtra
                            Oct 11, 2008
                            Resolved
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                            I have been customer of Airtel cellular service for more than one year. I haven’t had a major problem with quality of network during this period except regular call blocking for hours (They block your number so you can not make of receive calls, and this is acknowledged by there customer service Rep on 121). Not that I had high regard for Airtel Customer Service Reps before this experience as they are nothing but another set of recording trained to repeatedly utter something on the tune of ‘mein aapko adhik se adhik jaankaari uplabdh karaane kaa prayaas karungaa’ rather than providing any useful ‘jaankaari’. Though, irritating these things were, I was never bothered much until my recent experience.

                            My problem started when all the cellular service providers slashed their STD calling rates. Earlier, the STD rates were more than Rs. 2/min so I had subscribed to Airtel’s weekly rental plan that charges Rs 25/week but you pay only Rs. 1.20/min for STD calls. Now, since STD calls are only Rs. 1.50/min, I wanted to cancel my weekly rental scheme, as it does not make my STD calling significantly cheaper. With this novel intent to save my Rs. 100 month I called Airtel Customer Service number 121. Here is the history of my interaction with various Airtel Customer Service Reps and Seniors on Airtel’s Complaint Hotline on 198 over a period of a month:

                            First week of September, 2008:

                            I dial 121: Rep says he cannot help me because his system is down and advises me to call again after some time.

                            September 10, 2008:

                            I dial 121: Get a Rep with working system, he accepted my complaint and promised that my weekly rental scheme will be deactivated within 24 hrs (or it could be 48 hrs, I do not remember clearly). But, he refused to provide me with a reference number for the complaint.

                            September 16, 2008:

                            The Rep acknowledges that a complaint was received on 10th September but the weekly rental scheme could not be deactivated because of some technical problem. But it will be deactivated within 24 hrs. Rep again refuses to provide a reference number for the complaint.

                            September 20, 2008:

                            I get a person with nonworking system; he refused to transfer my call to another Rep.

                            I dialed 121 again. The Rep apologizes that my weekly rental scheme has not been cancelled. He asks me about balance and validity that I have. I had a good balance with validity up to January 2009. He advised me to go for a life time validity recharge for Rs. 196 that will give Rs. 100 talk time, and assures me that this will cancel all the previous schemes. I refused to do that because it would cost me Rs. 96. Also, as I have good 4 months validity and many better recharge/validity schemes may be available in future. Agreeing to my argument, he promised that the rental scheme would be deactivated within 24 hrs.

                            The scheme was not cancelled and Airtel was deducting Rs. 25 every week for the service that I did not really wanted to use. Being frustrated with Airtel’s Customer Service Representatives, I searched online for any other way out of this. To my temporary relief I found that Airtel has a Complaint Redressel Mechanism. They have Nodal Officers contact number at: http://airtel.in/applications/xm/ReachMobile_CS_NodalOfficer.jsp and Appellate Authority contact number at: http://airtel.in/applications/xm/ReachMobile_CS_AppellateAuth.jsp

                            So I thought, finally, there is somebody who can possible solve my problem. But, alas, after repeatedly trying the numbers provided on the Airtel’s website (and mind you, in the case of Mumbai that number given on Nodal Officer link is for Appellate Authority and vice versa) I could not hear the voice of Nodal Officer or Appellate Authority. All I got to hear is their schedule and some scary music followed by beep beep beep beep…

                            October 4, 2008:

                            Now having exhausted all the feasible options (I do not know whether going to consumer court will the worth the efforts) I decided to follow the advice of the ‘Friendly’ Airtel Customer Care Rep on September 20. I went to nearby Airtel center to get the lifetime validity for Rs. 196 and lose Rs. 96 once rather then losing more than Rs. 100 every month (as there are more that 4 weeks in a month). I lost all my wits when I was told that I cannot get this recharge as I am subscribed to one of the Airtel’s weekly rental schemes and need to get deactivated that before getting this Recharge.

                            October 4, 2008:

                            The Rep accepts my complaint about canceling the weekly rental scheme and requests if he could put me on hold for 30 secs. Never answers back.

                            I dialed 121 again: The Rep takes my complaint to cancel to weekly rental scheme and promises that it will be cancelled within 24 hrs. But reference number for the complaint was not given.

                            During my various calls to Airtel, one of messages that stuck in my mind was call 198 for you complaints. So I decided to give it a try.

                            The Rep that I got to spoke seemed reasonable and very concerned but she told me that the only complaint that she could see was lodged on October 4, 2008 and it would take 24 hrs for it to be processed. I asked if there is a reference number associated with the complaint, she promptly said yes and provided me with a number [protected].

                            October 8, 2008:

                            I called 198 to see the status of my complaint, the Rep says the scheme was not deactivated because of some technical problem and will be deactivated within 24 hrs. He also gives me a number[protected].

                            October 9, 2008:

                            I get an SMS from 121 saying ‘Thank you for contacting Airtel. Your request reference number is [protected]. For your concerns, kindly dial 198(toll free).”

                            But the scheme is yet to be cancelled. Now I am thinking that I will switch to some other service provider once my balance becomes zero. I will switch to some other cellular service provider not because I believe that they are better than Airtel in their service, but at least I will not be losing Rs. 25 a week for rest of my life (or the plan’s life) as will be the case if I continue with Airtel.

                            Thanks
                            Pankaj
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            I have been customer of Airtel cellular service for more than one year. I haven’t had a major problem with quality of network during this period except regular call blocking for hours (They block your number so you can not make of receive calls, and this is acknowledged by there customer service Rep on 121). Not that I had high regard for Airtel Customer Service Reps before this experience as they are nothing but another set of recording trained to repeatedly utter something on the tune of ‘mein aapko adhik se adhik jaankaari uplabdh karaane kaa prayaas karungaa’ rather than providing any useful ‘jaankaari’. Though, irritating these things were, I was never bothered much until my recent experience.

                            My problem started when all the cellular service providers slashed their STD calling rates. Earlier, the STD rates were more than Rs. 2/min so I had subscribed to Airtel’s weekly rental plan that charges Rs 25/week but you pay only Rs. 1.20/min for STD calls. Now, since STD calls are only Rs. 1.50/min, I wanted to cancel my weekly rental scheme, as it does not make my STD calling significantly cheaper. With this novel intent to save my Rs. 100 month I called Airtel Customer Service number 121. Here is the history of my interaction with various Airtel Customer Service Reps and Seniors on Airtel’s Complaint Hotline on 198 over a period of a month:

                            First week of September, 2008:

                            I dial 121: Rep says he cannot help me because his system is down and advises me to call again after some time.

                            September 10, 2008:

                            I dial 121: Get a Rep with working system, he accepted my complaint and promised that my weekly rental scheme will be deactivated within 24 hrs (or it could be 48 hrs, I do not remember clearly). But, he refused to provide me with a reference number for the complaint.

                            September 16, 2008:

                            The Rep acknowledges that a complaint was received on 10th September but the weekly rental scheme could not be deactivated because of some technical problem. But it will be deactivated within 24 hrs. Rep again refuses to provide a reference number for the complaint.

                            September 20, 2008:

                            I get a person with nonworking system; he refused to transfer my call to another Rep.

                            I dialed 121 again. The Rep apologizes that my weekly rental scheme has not been cancelled. He asks me about balance and validity that I have. I had a good balance with validity up to January 2009. He advised me to go for a life time validity recharge for Rs. 196 that will give Rs. 100 talk time, and assures me that this will cancel all the previous schemes. I refused to do that because it would cost me Rs. 96. Also, as I have good 4 months validity and many better recharge/validity schemes may be available in future. Agreeing to my argument, he promised that the rental scheme would be deactivated within 24 hrs.

                            The scheme was not cancelled and Airtel was deducting Rs. 25 every week for the service that I did not really wanted to use. Being frustrated with Airtel’s Customer Service Representatives, I searched online for any other way out of this. To my temporary relief I found that Airtel has a Complaint Redressel Mechanism. They have Nodal Officers contact number at: http://airtel.in/applications/xm/ReachMobile_CS_NodalOfficer.jsp and Appellate Authority contact number at: http://airtel.in/applications/xm/ReachMobile_CS_AppellateAuth.jsp

                            So I thought, finally, there is somebody who can possible solve my problem. But, alas, after repeatedly trying the numbers provided on the Airtel’s website (and mind you, in the case of Mumbai that number given on Nodal Officer link is for Appellate Authority and vice versa) I could not hear the voice of Nodal Officer or Appellate Authority. All I got to hear is their schedule and some scary music followed by beep beep beep beep…

                            October 4, 2008:

                            Now having exhausted all the feasible options (I do not know whether going to consumer court will the worth the efforts) I decided to follow the advice of the ‘Friendly’ Airtel Customer Care Rep on September 20. I went to nearby Airtel center to get the lifetime validity for Rs. 196 and lose Rs. 96 once rather then losing more than Rs. 100 every month (as there are more that 4 weeks in a month). I lost all my wits when I was told that I cannot get this recharge as I am subscribed to one of the Airtel’s weekly rental schemes and need to get deactivated that before getting this Recharge.

                            October 4, 2008:

                            The Rep accepts my complaint about canceling the weekly rental scheme and requests if he could put me on hold for 30 secs. Never answers back.

                            I dialed 121 again: The Rep takes my complaint to cancel to weekly rental scheme and promises that it will be cancelled within 24 hrs. But reference number for the complaint was not given.

                            During my various calls to Airtel, one of messages that stuck in my mind was call 198 for you complaints. So I decided to give it a try.

                            The Rep that I got to spoke seemed reasonable and very concerned but she told me that the only complaint that she could see was lodged on October 4, 2008 and it would take 24 hrs for it to be processed. I asked if there is a reference number associated with the complaint, she promptly said yes and provided me with a number [protected].

                            October 8, 2008:

                            I called 198 to see the status of my complaint, the Rep says the scheme was not deactivated because of some technical problem and will be deactivated within 24 hrs. He also gives me a number[protected].

                            October 9, 2008:

                            I get an SMS from 121 saying ‘Thank you for contacting Airtel. Your request reference number is [protected]. For your concerns, kindly dial 198(toll free).”

                            But the scheme is yet to be cancelled. Now I am thinking that I will switch to some other service provider once my balance becomes zero. I will switch to some other cellular service provider not because I believe that they are better than Airtel in their service, but at least I will not be losing Rs. 25 a week for rest of my life (or the plan’s life) as will be the case if I continue with Airtel.
                            Thanks
                            Pankaj
                            Hi
                            i am kittu using airtel.i am recieving messages from unwanted number.is there any possibility to blockthis no.plzzzzzzz tell me about it.
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                              satvinder singh
                              from Mumbai, Maharashtra
                              Oct 11, 2008
                              Resolved
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                              sir
                              we are the coustomer of airtel since the birth of the airtel we have 9-10 connections of airtel as follows [protected], [protected], [protected] etc and we are facing network problem in our building from last 6 months we have done many complaints to your coustomer care centre more than 100 times. you can check your records . WE ARE IN THE SAME TRADE OF TELECOM SHELTERS PROVIDING TO YOUR VENDORS. due to the network problem we are loosing clinetage. and our worker also face many problems due to non connectivity and they have to stand outside the building to recieve the network of airtel.
                              WE ARE GIVING U MORE THAN 25000 PER MONTH FROM OUR CONNECTIONS WE CANT CHANGE THE NETWORK DUE TO THE NUMBERS . please look forward to the matter and we hope that you would take recquired steps for it
                              thanking you
                              satvinder singh
                              [protected]@yahoo.com
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                M
                                Manoj Kumar Mohanty
                                from Delhi, Delhi
                                Oct 10, 2008
                                Resolved
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                                Dear Sir,
                                I am staying in Chinoutpalii, Gannavaram, Near Vijayawada, Andhra Pradesh and my Phone No. is [protected].
                                On 2nd Sept 2008, I took new connection and submitted all the documents (PAN card, BSNL Landline bill and Two photos). About 25 days back my phone no. is blocked (Showing call barred) and incoming -outgoing stopped. Because I have alternate no. I have not given much attention to that and I thought it was temporary. But 7days back when trying to make calls customer care, I got another no([protected]) to contact(From customer care) for the same problem. But to the same no. I am unable to contact as repeatedly computer reply comes “this no. doesn’t exist”. After few days it shows your SIM registration failure.

                                When I went to the Airtel Office in MG Road, Vijayawada (on 10th Oct 2008 about 5.PM)the staff said that your no. is cancelled because some of the document which is required, was not submitted by you. When I asked what document she didn’t answer. They told message was sent to you on 17th Sept 2008 but I am not sure because so many useless message is coming I am deleting that without even looking into .I asked any other way to help, answer was negative. Because I took new connection and also lifetime validity also, I am losing lifetime validity charge and balance worth Rs 110/-. I informed everything all about what I am losing but reply is same as above. Your Staff is telling that nothing can be done with paradoxical smile “thank you sir”. Because I want to gradually shift to this new no. and already gave to so many friends and also informed call to above no. from Diwali onwards.

                                Due to no fault of mine I am losing money.

                                Instead of cutting lines or barring incoming or outgoing calls, they can give a call inform to contact customer care. Everyday we are receiving many calls(Computer voice) regarding advertisement and call values of airtel.

                                As a customer I am not happy with the service.

                                Money is not everything, service is important, which I find deficient AIRTEL customer service.
                                Do you have any solution to this?

                                Kindly reply

                                Thanking you

                                Manoj Kumar Mohanty
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                Airtel Prepaid — Cancellation of registration

                                Hi,
                                I have purchased a sim no.[protected] in 26 october 07 from local retailer. after filling registration form and proper ID. The mobile phone no.was [protected] which works for about 10-12 days,after that incomming calls were blocked, so I contacted the local retailer but the incomming calls remain blocked for about a week after that he asked for ID again,so I deposited ID again but the phone remain as such.On 15.11.07 the registration was cancelled.So I complained to retailer then the retailer went to the office of the frenchise GURUJI SALES, 100ft. road, Shastripuram road, Agra from where the retailer prchased his stock of sim,and complained to frenchisee for cancellation of registration of mobile no [protected],there he saw that the ID proofs given by me and registration form were lying in his office.Such type of cases are in large number,and custmers used to go to another company.You should keep tightness to frenchisees.Now I want from you to start my mobile soon. And please inform me about the action you take soon.
                                sir my number [protected].some one pick pocketed my mobile and sim.plz cancelled my number do its soon as possible

                                Airtel Prepaid — Sim registration cancelled

                                Sir,
                                I have airtel prepaid no. [protected] . I converted it in to life time plan by giving Rs. 999/- . as per my knowledge in the 6 months it requires to recharge. I did recharge with in six month but when i try to use my no. after 2-3 month it says registration cancelled. Even i recharged with in 6 months. It reallyy disgusting such a big co. do like this. when i contacted airtel oofice they say this no. is deleted and you cannot get back this nos. neither ur nos. list. Its really shocked me such a big reputed co, do like this.
                                Please call Me Airtel Customers...



                                I want to u...


                                I faced some proublems.. in airtel mobile...
                                Manoj, I'm also having same problem. Why can they call. They are allowing recharge facility to that number even when all service are barred. Airtel behaving like a monopoly.

                                Santhosh

                                Airtel Prepaid Connection — Registration failure

                                Sir,
                                I am having a prepaid connection([protected]) for last three years and it is continuous use since then. Recently my service was disabled quoting the reason of documents shortage. Presently i am at Lonavla for an urgent commitement and my services were disabled due to which I suufered financially as well as mentally.
                                Pls provide me some solution for the same. I coudn't able to visit the nearest service centre too due to my busy work schedule and customer care service is not active in my mobile.

                                Mohan Ram

                                Airtel Prepaid — CONNECTION FAILURE

                                Respected sir/ madam,

                                MY air tel number is [protected], i am using this number for the last
                                five years.... Today 8.45 onwards i am not getting ntwork....I am
                                suffering without connection.. Without informing u disconnected..
                                Y..........If this will continue i am going to change other netwrok.....
                                I[censored] need any details y u r not sending SMS.... or Call..... and also
                                my connection automatically extended upto 2011...Actually i am
                                going to submit the documents on december 3rd...due to my connection
                                was ended on 2nd dec,,, But u extended without information and automatically. Today i fully affected without network... i unable to contact
                                anyone....... Who is the responsible for the incident?
                                I am not leaving this casually...............
                                Still i am getting response from AT
                                good morning, my name is vijay kumar.my wife name is ramya and she got a airtel prepaid number [protected].she lost her mobile her mobile last week and we applied for new sim in basaveswarnagar branch and we got it.but later after three days some other person has taken the same number and my number has deactivated. i want to resolve it within 24 hours or i will take leagul action.
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                                  SANDIP MOTIRAM SHINDE
                                  from Bengaluru, Karnataka
                                  Oct 10, 2008
                                  Resolved
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                                  Dear Sir,
                                  I have converted my SIM from prepaid to postpaid. Application and Total Payment of Plan is given to Balaji Communication, Rajgurunagar, Pune. Befor a MONTH ago
                                  Now my prepaid no.[protected] is out of order from last 25 days till it is not activated. I am facing lot of problem in comunication.
                                  So, Kindly find out problem and start my SIM urgently.
                                  From,
                                  S. M. Shinde.
                                  Sr. Officer,
                                  Amul Dairy, Rajgurunagar, Pune
                                  Cell. No. [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I am using a corporate number from Airtel for HCl Comnet Systems & Services ltd which is (+91-[protected]) on 15th of Feb i lost my cellphone hence i called airtel custcare and asked them to deactivate my services as i have lost cellphone - so then they have deactivated my services.

                                  On 16th of Feb i went to an airtel shop in Dilshad Garden at around 10:00 AM. There i have taken a duplicate sim from the executive and then she told me that this will be activated in not more then 4 hours b.coz thats there SLA.

                                  My number was not activated till the evening.

                                  So next day i again went to the same airtel shop and asked the same lady that my number is still not working then she said that i am taking the request again and it will take 1 to 2 hour to activate, then i reached my office at 01:30 PM and still the number was not activated.

                                  So then i again went to AIRTEL shop in Sector - 18 Noida, and when i showed him my cell he said that the lady has given you H2 the wrong SIM it should H1 not H2.i dont know what is H1 & H2.

                                  So then he has given me new SIM that was H1.and he said that it will be activated in another 4 Hour...but still my no is not activated.

                                  I AM TOTALLY FRUSTATED WITH THE NON FULL FILLING COMMITMENTS AND POOR SERVICES OF THE AIRTEL - AND DUE TO THIS I HAVE BEEN MENTALLY SUFFERED LOT.
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                                    Pratik Shah
                                    from Pune, Maharashtra
                                    Oct 10, 2008
                                    Resolved
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                                    Dear Sir Or Mam,

                                    I Have Complain About Network Prombleam In My Home Area Since Last 6 Month. I Had Personaly Complain In Your Ahmedabad Bharati Lobby (Income Tax) But The Exe. Was Told Me The Prom. Solved In One Month Two Month But No Solutation From Him Side. So PLz Help For That. Network Prom. Is Not In My Area Even I Am In My House So That Time I Have To Go Outside From House. Because That Time I Was Recived Call Sunddley It Was Discount. Other No Network In My Home Side.
                                    So Plz Make Me Help.

                                    My Mo. No- [protected]
                                    Add- A/5/12 Godavari Nagar Part-1
                                    opp Shanti Tower, Near Vasna Bus Stop,
                                    Vasna,
                                    Ahmedabad.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    very poor network
                                    very poor network
                                    network problem
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                                      Narendra
                                      from Mumbai, Maharashtra
                                      Oct 10, 2008
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                                      I have been using Airtel card ([protected]) for more that 3 years. For the last two months I started getting pre-recorded calls from Airtel fron no.[protected] more than 10 times a day, though it was registered for DND 4 months back. I complained to Airtel several time but with no luck. Then one day I called Airtel customer care (121) and asked the details about the DND and I was surprised when a CC said that after registration of DND it get activated within 45 days and the registered no will not get and unwanted call for 45 days only and again after that I will have to register for DND again, and again it would take 45 days to get activated.
                                      I shouted on that CC guy and told him that this not the rule, but he insisted on it and disconnected the phone. Next day a my friend told me that Hallo Tunes is activated on no. and immediately I checked my balance and Rs.200 had been deducted from my no. I immediately called Airtel CC and informed them about it and asked them that how they charged me Rs.200/- without my knowledge and I didn't even asked for Halo Tunes and even I did not get any sms or any call from Airtel b4 activating Halo Tunes. The Airtel guy told me to that the amount would be credited in my card in 24 hours and Halo Tunes would be deactivated but more than 5 days have gone Halo Tunes is deactivated but still I haven't got my 200 in my card even after reminding them everyday.
                                      I have inquired about DND with TRAI and immediately I got reply from them. According to TRAI any no. activated for DND will not get unwanted calls till the customer itself deactivate the DND.
                                      TRAI needs to take some serious steps towards this and give some relief to customers.
                                      I would agree with his opinion as an airtel customer having been in such a worse situation. I usually gets 5-6 service messages from the airtel which are ads to use aitel world. Even after repeated complaints for 3 months still it is continuing and every time you call they will restart the whole game.
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                                        Tarun
                                        from Pune, Maharashtra
                                        Oct 10, 2008
                                        Resolved
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                                        Resolved

                                        Time & again I have been proved by Airtel that they are just getting from bad to worse.

                                        Their Customer Service is not at all efficient nor even upto the mark forget doing any Value Add.

                                        The service as well as the customer service is just frustrating me day-by-day.



                                        Here is the list of problems I am facing with Airtel -



                                        1. CLIP Service displays incomplete / incorrect info (e.g. for any incoming call if the no. is +9122XXXXXXXX it misses the 3rd digit after + thus showing only +912XXXXXXXX & similarly it misses out the 3rd digit 9 in cell phone nos. i.e. it shows only +91?892XXXXXX. Surprisingly this at times also picks up the Phonebook Entry & displays it but if I call back the no. it gives me THIS IS AN INVALID NO.
                                        2. Each time I try to dial 121, I hear nothing but echo of my own voice, somehow the call does not go through.
                                        3. If I try the [protected] from a cell / landline it gives me THIS IS AN INVALID NO.
                                        4. If I dial 555 & press 2 as per IVR to activate VMS it again gives me THIS IS AN INVALID NO.
                                        5. Hello Tune Services were not restored on 1st of Aug as informed by Airtel broadcast SMS to customers, instead it was resolved on 5th Aug & there was no notification of the delay sent to customers.
                                        6. GPRS Services which until now were the best feature with Airtel have also become intermittent.
                                        7. All providers provide a free of charge Call Conferencing Facility but not Airtel which charges 75 p.m. as I enquired.
                                        8. Airtel Hold Music is more of a nuisance when need to receive an urgent call amidst an important business call.
                                        9. The Customer Service Reps deny escalations.
                                        10. Most of them are unprofessional at times (I agree some, ONLY SOME are very polite).
                                        11. Airtel does not provide any flexibility in payment dates – I remember I was hospitalized & alone in the city hence was unable to pay & Airtel Bill & my services were discontinued & were not restored for 3 days until I paid the bill after my discharge. I tried to request & convince the Airtel folks at my wits end to start my services at least until I get discharged. This kind of a behavior with an 18 month old customer is a shocking inhumane experience to me.





                                        Below is a track of events of instances & issues where I have called Airtel –




                                        12/8/08 #[protected] Sudhir Tayre - Unable to provide Legal Contacct Info for Airtel & also was not able to find a reference of previous request nos.





                                        6/8/08 #[protected] IVR Issue - Resolved as per Airtel but still the issue persists - Saiyyad Raza.

                                        6/8/08 #[protected] CSR Rep unable to find the tkt / logs.

                                        6/8/08 #[protected] CSR Rep unable to find the tkt / logs.

                                        6/8/08 #[protected] CSR Rep unable to find the tkt / logs.

                                        6/8/08 #[protected] IVR Issue - Resolved as per Airtel but still the issue persists - Saiyyad Raza.

                                        6/8/08 #[protected] CSR Rep unable to find the tkt / logs.

                                        6/8/08 #[protected] CSR Rep unable to find the tkt / logs.







                                        6/8/08 # 17788131

                                        ==============

                                        6/8/08 #[protected] CLIP Issue - Saiyyad Raza.

                                        6/8/08 #[protected] Hello Tune Issue - Saiyyad Raza.

                                        6/8/08 #[protected] Hello Tune Services - Saiyyad Raza.

                                        6/8/08 #[protected] VMS - Saiyyad Raza.

                                        6/8/08 #[protected] IVR Issue - Saiyyad Raza.

                                        6/8/08 #[protected] No info available with CSR Reps.





                                        2/8/08 #[protected] IVR Issue - Stalin D'Souza.



                                        1/8/08 # Ref. No. not available Escalation by Sapan Kumar from Chandraman Mali did not put any details.





                                        PLEASE NOTE THAT ALL THESE PROBLEMS HAVE BEEN VERIFIED BY USE OF AN ALTERNATE PHONE IN FACT SOME OF MY OTHER AIRTEL SUBSCRIBER FRIENDS ARE FACING THE SAME ISSUE & HENCE IT RULES OUT THE POSSIBILITY OF A SIM CARD FAULT.

                                        I need to know the Legal correspondence address for Airtel.
                                        Can you provide me with the same.

                                        I wish to approach a Consumer Forum thereby seeking legal action against Airtel.

                                        [protected]

                                        Tarun Kumar Ladkani
                                        +91-[protected]


                                        Tarun Kumar Ladkani
                                        Aug 14, 2020
                                        Complaint marked as Resolved 

                                        Airtel — pick pocketing byAIRTEL

                                        THE SERVICE PROVIDED BY AIRTEL IS WORSE.IT's EASY TO SOLVE DA VINCHI CODE BUT DIFFICULT TO REACH COUSTMER CARE EXECUTIVE.EVERY MONTH RS-30/ IS DEDECTED FROM MY A/C.WITHOUT INFORMING ME, FOR THE SONG SERVICE WICH I'DONT REQUIRE.I'M REQUSETING THE EXECUTIVE TO DE-ACTIVATE MY SERVICE, SINCE LAST TWO MONTHS, BUT MR.SUNIL BHARTI IS STILL GOING RICHER BY RS-30/ EVERY MONTH!!.CARRY ON MR.SUNIL, I'M WAITING FOR THE DAY WHEN YOUR ESTEEMED COMPANY WILL SHOW THE SAME SPRIT, BY EXTENDING MY VALIDITY TIME BY000000.1SEC.WITHOUT INFORMING ME.

                                        Raza Communication — Poor Service in Airtel Company

                                        poor airtel service -phone internet dad
                                        Maine aaplogo ko kai baar complain kiya lekin aap logo ka kisi bhi tarah se humari complain ko nazarandaz kiya jaana aapki Airtel Company ke poor Service ki saari pool kholta hai
                                        AAP HUMARI EK MAAH KE BILL MAIN DISCOUNT DENA CHATE HAI KE NAHI AAP JALDI HUME IN WRITING MAIN DE DEGIYE YA AAP AAPNA PHONE LINE KAAT LE MAIN KISI AUR COMPANY KA PHONE LINE LAGWALUNGA
                                        REGARDS
                                        SHAMSUL HUDA
                                        [protected]
                                        [protected]
                                        BHILAI DISTT-DURG (C.G.)
                                        490 011
                                        Airtel seems to be having a full time 'Dirty Tricks Deparment' working 24/7
                                        They ask you if you want 'Bikini Alert' or 'Matrimonial' and other assorted rubbish @ Rs10 for 10 days and so on. When you say STOP, they merrily say 'welcome' your service has started. You sms back STOP STOP STOP! They tell you they can't process that. And they keep on deducting money with the regularity of a pendulum clock.
                                        I don't know who runs this company but it is a shame that such a 'big' man should stoop to pick my pocket with an efficiency better than any Fagin or the Artful Dodger.
                                        It's like stealing candy from a child.
                                        But at the end of the day I can't understand why I carried on with Airtel as long as I did.
                                        I have just given Airtel the boot. And at least for the moment 'Aall is well!'
                                        airtel playing hello tune on my number without mt permission. they are cutting my balance.
                                        Airtel just does not bother for the loss of their customer's business. for last thhree weeks, we can not make calls to Switzerland from Airtel mobile & landline numbers. We also can not receive calls from Switzerland on Airtel landlines. When I checked, they said this is server problems with Airtel all over India and will take another two weeks? So who is responsible for the loss of business due to this non communication. We have our all phones from Airtel and now they do not respond. They are aslo not giving any answers when would this problem be rectified. They simply say that its technical problem and what can they do? If they can not take care of basic telephony then why are they going global to buy more business? +[protected], +91 [protected] www.packagingconnections.com

                                        Airtel — Multiple Issues

                                        I bought a blackberry 8520 and activated the blackberry 899 plan and earlier i had 98 RS pack for unlimited internet and i tried deactivating the 98 rs pack as i had the blackberry unlimited internet pack but was not able to deactivate hence contacted the Customer care asking them to deactivate but it they could not do it and i was charged for the same the next month and i called them back and got the money refunded but issue did not stop there the service was still active hence had to call them again again to get it deactivated and finally after 2 months of torture they got it cancelled and now i got a new issue with the balance getting deducted very often without me using any services,,i called the customer care and they say that they dont have the records for the balance getting deducted and said that they will take a complaint and gave a complaint number which is [protected] and even after that the balance is still getting deducted hence called up the airtel complaint number 198 but they said that i will have to call the blackberry services 7070 and when i call that number it says that i am not qualified to call that number. This is getting over me like anything and getting upset with it please please help me with this
                                        airtel seems to be having a penchant for gluttonous and unfair business practices
                                        my airtel number was not activated hw to get my number suggest me...send ur reply to jv_rn @rediffmail.com

                                        Airtel — Discharging

                                        My Airtel No. [protected]
                                        Named Bokhani Rajesh V.

                                        I am shocked when airtel charge me about rs 405. for net surfing.
                                        They know i am using some internet packs of rs 98 every month. but this time they can't inform me about the expiring of internet packs and charge me of about rs 405. I am not happy with this discharging. They have to inform me first. Now airtel in trouble because i am going to "GRAHAK SURAKSHA KENDRA" if they don' t return me my balance.
                                        THANK you.
                                        Bokhani Rajesh V. (Government Employee, Software engineer)
                                        I AM RAIPUR, THE WAY TALKING WITH CUSTOMER FROM THEIR CALL CENTER IS BAD OR ROUGH AND NOT GIVE THE FULL INFORMATION.I HAVE HELLO TUNE ACTIVATION PROBLEM. COMPANY CALL FROM NUMBER ACTIVATE THE HELLO TUNE WITH OUT PERMISSION OF MY. TELL ME NUMBER SO I WILL NOT GOT PHONE FROM YOUR CUST CENTRE,

                                        Airtel — Multiple Issues with Airtel

                                        I am an Airtel customer since last 5 years and was happy with their services for two of my mobile numbers and one telephone and broadband connection until the launch of their so called "NEW" website.

                                        COMPLAINT NO 1: I have got a new BB Curve Handset and wanted to activate BB services on it. I had to call to their helpline 121 more than 5 times (for three consecutive days) for them to figure out that my handset was not 3G enabled and could only work on GPRS. The last representative's name was Harpreet and he had absolutely no idea of any solution to my problem. I started with telling him my problem and explained it for good 5 minutes and guess what, after five minutes he said "Sir mein aapki kya sahaayta kar sakta hoon"!!! WHAT? Was I talking to the wall in your room???? But I kept my calm and told him the problem again. After spending a good 10 minutes just explaining my problem, he simply cut the phone by almost shouting at me that its my fault to purchase a BB handset from outside and not Airtel. I went to the mobile phone showroom and got the information that my latest BB phone will only work with GPRS, which BTW even after repeated calls is NOT yet activated since last 8 days. Oh and BTW, did I mention that almost everyday at least one of the Airtel representative told me "Sir humaare systems down hain, mein aapki koi sahaayta nahi kar sakta" - CHEERS UNCLE AIRTEL

                                        COMPLAINT NO 2: I have a pre-paid Airtel number that I wanted to re-charge through m-chek. I repeatedly tried registering through the "NEW" airtel website and got a "Registration Successful" message. However when I tried proceeding with the re-charge, it told me that am NOT registered with M-chek!!!! WHAT THE HELL??? I registered TWICE and even got the confirmation!!! Well, I called on 121 and the representative told me to "Register" first. I told him that I did it twice but he dint seem to care and kept telling me to register. I could feel that he is hopeless and so I cut the phone. THE END - my phone is still NOT re-charged. - CHEERS AGAIN UNCLE AIRTEL

                                        COMPLAINT NO 3:

                                        ME TO AIRTEL REP ON PHONE: "Hi, my broadband bill is repeated this month. I paid two days back and got a payment received confirmation. When I check my account now, it shows me that the amount has NOT been paid. WHY??"

                                        AIRTEL: sorry sir our systems are down and I cannot help you.

                                        WELL DONE AIRTEL - GREAT TREATMENT TO YOUR LOYAL CUSTOMERS - WE LOVE YOU - THREE CHEERS TO UNCLE AIRTEL
                                        Airtel DTH is a pain, they ask to make online payment and after that they don't respond and its just frustrating. Ignore Airtel DTH, any other provider TATA, Videocon are much better. I used tata previously its hassle free, just for a good and stylish remote and airtel HD i booked DTH HD but its like vanished.

                                        No response, ignorant customer care, Even Sunil Mittal and the whole team is working to cheat people and they are just useless buggers who steal money from your pocket to finance their livelihood.

                                        Regards
                                        Avishek
                                        [protected]
                                        Airtel site itself is cheating people, they will ask you to enter your name and number and a representative will call you from Gurgaon (My case Lalit Goswami called) he will ask to make the payment online and once your payment is done, forget airtel forget your money you will get to know if you try so better learn from my experience and avoid airtel as much as possible.

                                        I promised my self no for all airtel product and i changed my postpaid number also.

                                        Airtel DTH is fraud. Sunit Mittal has no control over its fraud team in Gurgao.

                                        Bunch of fraud from Gurgao sales Airtel : Name : Lalit Goswami, Sikandar and many more.

                                        Regards
                                        Avishek
                                        [protected]
                                        i am using airtel sim card but from the airtel network msgs are not going to docomo network but msgs are going to all author networks
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