[Resolved] Airtel — cheating by Airtel People | |||
Dear Sir, Using Airtel DTH is very very Bad experience for me. Airtel DTH and other Associates are cheating customers. Due to my past experience, from Last One year I was not using Airtel. On 10 days back I received call from [protected], 411. ( Fraud, Cheater, & Crooks ) They told me that if I recharge my DTH with 1250.00 They will provide me one Year validity with more than 185 channel. They called me more than 5- 6 times. and insist me lot. On there requested I recharged my airtel DTH 15 days back using my icici credit card . But till date I have not received any validity. They are not picking my phone and not responding to my calls. I called then more 10 times. I complaint to Airtel but no response. Kamal kant [protected] Airtel DTH no [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Airtel DTH — cheating by airtel dth
Hi,My airtel customer id: [protected]. I recently ordered a upgrade(request no "8035322 for HD-DVR related") from normal STB to airtel's new [HD] recorder by paying Rs 3990(via net banking) as said by airtel. The Customer care executive promised me it will installed within 48 hours. They took more than 3 days. They installed only the normal recorder instead of HD recorder on Friday[protected]. I again lodged a complaint(no:"803522 for wrong resolution(domino)") with customer care who ensured it will be rectified within Saturday evening. Nothing happened. I again called customer care(25 may 2011) to know the status and another complaint was taken(request no:"8334432 for HD-DVR related") and i was promised it will be resolved by 10.30 am the next morning. Today (friday, may 27,2011) I got a call from airtel asking if the issue is resolved, on saying no, he said he will call later. He called later and said the HD-DVR is not being supplied in my region. What the hell!!!!, why wasnt this told before when I was making payment, in my view it is total harassment and cheating. I want airtel people to remove my connection and make a refund of my total balance as of today. If this is the kind of service I will better go for other connection. If I dont get any response I will file a complaint against them.
HI EVERYONE DON'T BUY AIRTEL DTH BECAUSE THEY ARE NOT RESPONDING THE CUSTOMER REQUEST AND THEY ARE NOT DOING PROPER INSTALLATION WORK IN THE OUR CERTAIN LIMIT. THEY ARE TAKING SO MUCH TIME. OUR CUSTOMER CARE EXECUTIVE ALWAYS LYING TO THE CUSTOMER. THIS IS MY CUSTOMER ID [protected]. BY VENGATESH
My airtel cust id is [protected] from bangalore(pin:560037). I had booked for HD DVR upgrade from normal set-top box on MAY-6-2011(req no. 7684407). And it is very sad to say that still INSTALLATION NOT YET DONE(Today:JUN-6-2011). I had transferred the amount Rs3990/- on their customer executive confirmation that box is available. Iam fed up writing to [protected]@airtel.in; [protected]@airtel.in; dthnodal.[protected]@airtel.in;. I have also lodged complain with their customer care (req no. 8679766 for Wrong Resolution). Where customer care assured for getting it fixed by saturday. On saturday i did get a call asking what is my problem, he said i will forward your request to concerned person and dropped the call. Still nothing has been done.
It is absolutely hell situation dealing with airtel digital TV, I have asked for money refund or immediate installation. no one is bother for either of them. Iam seriously thinking of filing a complaint against them, if this thing keeps on like this.
It is absolutely hell situation dealing with airtel digital TV, I have asked for money refund or immediate installation. no one is bother for either of them. Iam seriously thinking of filing a complaint against them, if this thing keeps on like this.
Namaste Mr.kant,
We would like to inform you that your concern listed 12 Sep. 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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We would like to inform you that your concern listed 12 Sep. 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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After that i have lodged a complaint with airtel (no. OTO[protected] but airtel is not contacting me and the store representative told me that the entire procedure has to be repeated by paying 250 rs again as fee.So kindly look into this mismanagement by airtel officials.
I have attached the snapshot of message i have sent to that airtel representative.
My mobile number is [protected] for which i have applied.
Amit