[Resolved] Airtel — mnp process | |||
am balajee my mobile no is [protected] ... i have a huge problem in airtel is the worst customer care ,, that i ever see in the telecom industry...... my problem is if want to talk to customer care in airtel 198 or 121 .. i cant able to make a call... they will simply block my call .. i cant able to contact the customer care.. 2) i want to switch from airtel to vodofone using mnp proceess.... but in airtel they will block ( holding) the customer to not move out from airtel......... yet now they will not giving the port out ... to my number...... i request to mnp process on 23/1/2011 .. but yet now the airtel is not giving the port out option .... so kindly understand the situation.... and try to resolve the problem... as soon give the port out option to my number Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
my nos [protected] and my upc code no is AT 334663 expire on 18/02/2011 i have move out from air tel to Vodafone on 23/1/11 but
there is still no response from air tel is not giving the port out option... if the air tel gives the port out then only i have to move to Vodafone.
i ask the mnp department ..and also talk to nodel officer in vodofone .. but the clearly said all the mnp request will ready to port in ...
but still airtel not ready to port out .... i do know the reason why the airtel is not allowing the customer to port out...
i need a proper responce to my mail ..
pls do the needful
pls as soon give the port out from air tel the only i switch to Vodafone
because the is poor and shame full customer serving
while calling to customer care on 198 or 121
the will simply cut the call or ,,, not responding the customer query
while i ask to transfer the call to superior the will cut the call
a worst customer service that i ever see in the telecom sector
try to solve my problem as soon as possible ...............
and also i cant able to contact the customer care .. the will block my calls,,,,,,,,,,
--
there is still no response from air tel is not giving the port out option... if the air tel gives the port out then only i have to move to Vodafone.
i ask the mnp department ..and also talk to nodel officer in vodofone .. but the clearly said all the mnp request will ready to port in ...
but still airtel not ready to port out .... i do know the reason why the airtel is not allowing the customer to port out...
i need a proper responce to my mail ..
pls do the needful
pls as soon give the port out from air tel the only i switch to Vodafone
because the is poor and shame full customer serving
while calling to customer care on 198 or 121
the will simply cut the call or ,,, not responding the customer query
while i ask to transfer the call to superior the will cut the call
a worst customer service that i ever see in the telecom sector
try to solve my problem as soon as possible ...............
and also i cant able to contact the customer care .. the will block my calls,,,,,,,,,,
--
Dear Balajee,
We all are facing same problem.
contact the Nodal Officer of your service provider.
If your problem is not solved by the Nodal Officer, you can appeal to the appellate authority of the service provider.Then send your complaint to TRAI.
THE TELECOM REGULATORY AUTHORITY OF INDIA
Mahanagar Doorsanchar Bhawan,
(next to Zakir Hussain College)
Jawaharlal Nehru Marg
(Old Minto Road)
New Delhi : 110 002
Telephone No.:[protected]Reception)
2323 3466, 2322 0534, 2321 3223
Fax No. : [protected]Reception)
E-mail : [protected]@trai.gov.in
: [protected]@gmail.com
We all are facing same problem.
contact the Nodal Officer of your service provider.
If your problem is not solved by the Nodal Officer, you can appeal to the appellate authority of the service provider.Then send your complaint to TRAI.
THE TELECOM REGULATORY AUTHORITY OF INDIA
Mahanagar Doorsanchar Bhawan,
(next to Zakir Hussain College)
Jawaharlal Nehru Marg
(Old Minto Road)
New Delhi : 110 002
Telephone No.:[protected]Reception)
2323 3466, 2322 0534, 2321 3223
Fax No. : [protected]Reception)
E-mail : [protected]@trai.gov.in
: [protected]@gmail.com
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because the is poor and shame full customer serving..... while calling to customer care on 198 or 121..... the will simply cut the call or ,,, not responding the customer query....
while i ask to transfer the call to superior the will cut the call...
a worst customer service that i ever see in the telecom sector
by
balajee