| Address: Kapurthala, Punjab |
I'm an airtel costumer, and am using airtel postpaid service.
I started using facebook's free site, 0.facebook.com, which facebook announces to be "without any data charges on Airtel Live network", hoping to have access to facebook for free.I registered at 0.facebook.com on 3rd march 2011.
But I was surprised when I saw that I had around Rs 150 charged on me (when I checked at *121*2#) after two days, on 5th april 2011.
link - http://sifybroadband.techwhack.com/1725-0.facebook.com
Well, 0.facebook.com is not more than a kilobit per page and there is no meaning for charging me Rs. 150 in only two days.
When I called the customer care they told me that they had not heard of any site as 0.facebook.com and told me that I am ought to have charged for any site that I open through Airtel Live settings.
When I opened Airtel's online bill viewing and checking service (at www.airtel.in), upon logging with my username and password, I was notified that they are unable to process my request and to try later.
Please help me out of this problem and please refund me the money if possible or take concerned steps.
My details:-
RABI ROY
mob no.- [protected]
residential address- 738D RCF Township, Kapurthala, Punjab.
[protected]@gmail.com
Aug 13, 2020
Complaint marked as Resolved
I am Jitendra Singh From Orissa using the airtel mobile Number [protected] since last 4years and I want to port out my airtel no. but whenever i am sending sms (PORT [protected] TO 1900) for generating UPC ( unique porting code ) they are not providing me the UPC code & everytime Re1.00 is deducted from my main balance, In this way i lost all of my balance up to Rs100.00. for this messages. After that many times i.e more than hundreds of times i Called up customer care and did not get any response they are just receiving the call asking the name and saying pls stay on line i we r checking and keeping the call on hold for sometime and after that disconnecting the call.. I dont know what to do now?? any one can tell me if there is any other way to get the UPC code please????, being harrashed from this i think airtel is very worst in this market and a no.1 cheater deducting money from customers fraudly, I am not ready for any kind counciling. All that I need is just a UPC code. If I dont get that in a day or 2 . I am going to throw this SIM and will go for a new SIM and also i will tell whoever using Airtel in my home (9 people) and all my friends circle to stop using Airtel and throw it in dustbin by breaking airtel sims.and move to Bsnl.
Hence, it 's my request to TRAI and INDIA Governments that please take some necessary actions against those operators who is not sending porting code to their customers after deducting money for the same sms and for that they must be charged a heavy penality so that they can be taught a lession, If any kind of informations required from me please do contact me on [protected].