[Resolved]  Airtel — Airtel very poor reception chennai

Address:Chennai, Tamil Nadu

15 Airtel is the worst provider now a day with bad reception in Chennai city.
Others service providers like bsnl, mts are working fine.feb

anyone ?
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Aug 13, 2020
Complaint marked as Resolved 
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Too late, already registered for MNP this morning :)

MNP is here to help...
But have heard that Airtel simply rejects MNP requests too, I have to wait and see.

I will post the MNP status here soon !!!
:) As promised !!!

<<<<<--------The comedy begins ------- >>>>>

I took some pain in making part of the messages cut or just marked with XXXX to avoid Embarrassments

<<<<[protected]My Mail[protected]>>>>>

From: MyEmail
To: "[protected]@airtel"
Sent: Friday, 17 February 2012
Subject: Urgent !! 9xxxxxx0 - MyPlace - Message

Please discontinue my services immediately so that I could switch to my new
operator by today.
I need an immediate resolution and confirm once done.
Prakash


*******************
<<<<[protected]Airtel Reply[protected]>>>>>

From: "[protected]@airtel"
To: [protected]@yahoo.com
Sent: Friday, 17 February 2012
Subject: Acknowledgment Mail


Dear Airtel Customer,

We are unable to process your request as:

1. There is no mobile number/landline number mentioned in your email or

2. The mobile/landline number mentioned is not in the correct format.

. For airtel Mobile number related assistance, please mention your ten
digits airtel Mobile number in the subject of the email. E.g. 98XXXXXXXX
. For airtel Fixed line and broadband related assistance, please mention
airtel Fixed-line number along with STD Code in the subject of the email.
E.g. 011-4XXXXXXX


Warm Regards
Airtel Customer Service


********
<<<<[protected]My Mail[protected]>>>>>

From: MyEmail
To: "[protected]@airtel"
Cc:
Sent: 17/02/2012
Subject: Urgent !! 9xxxxxx0 - MyPlace - Message

The subject clearly contains the mobile number

Urgent !! 9xxxxxx0 - MyPlace - Message


My mobile number : 9xxxxxx0

Please discontinue my services

confirm once done.
Prakash


*********************
<<<<[protected]Airtel Reply[protected]>>>>>



From: ""[protected]@airtel" " <"[protected]@airtel" >
To: MyEmail
Sent: Friday, 17 February 2012
Subject: Re: Urgent !! 9xxxxxx0 - MyPlace - Message [|BAL|QrcJunk|]



Dear Customer,

Ref: Email dated 17/02/2012, requesting to deactivate SIM services and mobile number portability for your airtel mobile number 9xxxxxx0.

Thank you for writing to airtel and providing us the opportunity to assist you.

We understand your concern and will work towards resolving the same.

We regret to inform you that, your portout request with UPC code AT5xxxx7 generated on 05/02/2012 has been expired.

Further, we request you to regenerate portout request.


<<<<[protected]My Mail[protected]>>>>>
From: [protected]@yahoo.com
To: [protected]@ airtel
Cc: xxxxx
Sent: 17/02/2012
Subject: : Urgent !! 9xxxxxx0 - MyPlace - Message [|BAL|QrcJunk|

ATxxxx7 expiry date is 20/02/2012. How is this expired ?


***************
<<<<[protected]Airtel Reply[protected]>>>>>

Dear Customer,

Ref: Email dated 17/02/2012, requesting to deactivate SIM services and mobile number portability for your airtel mobile number 9xxxxxx0.

Thank you for writing to airtel and providing us the opportunity to assist you.

We had tried contacting you on phone to explain the details, however we were unable to touch base with you as your number was not reachable.

Also, we sincerely apologies for the wrong information provided to you through our previous e-mail.

Further, your portout request with UPC code ATxxxxx7 generated on 05/02/2012 is under process.

We request you to contact other service provider to assist you to better in this regard.



****************


Wait and watch[protected][protected] >>>>>>>>>>>>>>>>>>>>...
There are many other colleage in my office, who still belive Airtel would solve the reception issues. You can help them, reply to their e-mails, if the reception issue is sorted, I might port back too !!
Thank you Airtel for not rejecting my MNP request. My number is ported successfully yesterday.
Airtel please stop sending me recharge messages. My number is ported to another network.

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