[Resolved]  Airtel, Delhi, India — Worst customer care service

On my number ([protected]), VAS PACK activated wothout taking permission from me and Rs 50 deducted for same. I called customer number care number of times. But stupid customer care not answer the activation reason. Somtimes there system is down , somtime their software is down. My experience is that "No response from the customer care and harassing the customer".
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Aug 13, 2020
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Flag this messageRe: complaint against indiciplined services.REMINDER AGAINST COMPLAINTSaturday, 6 February, 2010 4:38 PM
From: "Hotel Vishal Residency" <[protected]@yahoo.com>View contact detailsTo: "Amit Sardana" <[protected]@rediffmail.com>Cc: selecttouch.[protected]@airtel.in, Jitender.[protected]@Airtel.in, nodel.[protected]@airtel.in, Sandeep.[protected]@Airtel.in, [protected]@rediffmail.com, selectouch.[protected]@airtel.in, Shailendra.[protected]@Airtel.in, Sujit1.[protected]@Airtel.in, dcs[protected]@yahoo.co.in, [protected]@yahoo.comdear sir

thanking for your email for asking about our problems, which was expected since long.
with ref. to our problems, we have submitted the complete details on https://www.consumercomplaints.in.

therefore, you are again requested, please go through with it. and as per your assurence, please provide the solution us. because we are thinking to proceed on legal actions for the same.

we are enclosing the name of persons, who made the committments of such services as below mentioned :-

mr. shadab ali - mobile no. [protected] - mail id - Shadab.[protected]@airtel.in,
mr. jitender sharma - mobile no. [protected] mail id - Jitender.[protected]@Airtel.in,

services commited but not provided as below :-

A. - DSS SYSTEM INSTALLATION.
B.- DSL (UNLIMITED BROADBAND CONNECTION WITH 512 KBPS SPEED / 1-1 * TWO NO'S OF STATIC IP.)



the bill sent to us since the time of booking connection, 23rd dec. 2009, whenever it should be from the date of installation 4 th, jan. 2010.

sent bill details are as under mentioned :-



phone no.[protected], acount 15439819, bill no.[protected] bill date - 23 rd dec. 2009, amount - Rs. 11, 479.17, which is totally false as per our discussions. which is neither acceptable nor payble.



therefore, we request it to look at this matter as soon as possible.



we hope that this above data will fullfill your requirment of complaint.

Thanks and Regards



Mr. V. Sharma - [protected]

(General Manager)



VISHAL RESIDENCY
NH-8, NEAR RADISSON HOTEL, MAHIPALPUR
NEW DELHI -110037

Contect : 46460000, 26782515, 26781385, [protected], [protected]

Fax :[protected], 26782268

email : [protected]@yahoo.com, [protected]@hotelvishalnh8.com

Website : www.hotelvishalnh8.com




--- On Wed, 3/2/10, Amit Sardana wrote:


From: Amit Sardana
Subject: Re: complaint against indiciplined services.REMINDER AGAINST COMPLAINT
To: [protected]@yahoo.com
Date: Wednesday, 3 February, 2010, 12:52 PM



Sir
Can i have the details of the problems u are facing so that i can escalate this matter.
AMIT SARDANA
[protected]

On Wed, 03 Feb 2010 11:08:45 +0530 wrote
> Dear sir
>this is in ref. with our new land line corporate connection -
>[protected], alloted to hotel vishal residency, , nh-8, mahipalpur, new
>delhi-37,
>
>from the first day of of connection, we are having so many problems,
>regarding poor services, we are very much surprized to see the company
>like this reputation is not maintaining the commitments . we have
>requested so many times to your customer care executives for sending
>complete material for installation, but there is no response from
>airtel
>people,
>
>therefore, i would like to again request you, please install the
>complete telcommunication system at site, otherwise, i will not be
>responsible for any kind of your dues, payments etc. until i am not
>getting services properly installed.
>
>we again request you to process the suitable actions regarding this.
>
>
>
>
Thanks and Regards


Mr. V. Sharma- [protected]

(General Manager)


VISHAL RESIDENCY
>NH-8, NEAR RADISSON HOTEL, MAHIPALPUR
>NEW DELHI -110037

Contect : 46460000, 26782515, 26781385, [protected], [protected]

Fax :[protected], 26782268

email : [protected]@yahoo.com, [protected]@hotelvishalnh8.com

Website: www.hotelvishalnh8.com


>
>--- On Fri, 29/1/10, Selecttouch.[protected]@airtel.in wrote:
>

>From: Selecttouch.[protected]@airtel.in
>Subject: Re: Re: Fw: Re: Re: Fw: Re: complaint against indiciplined services.REMINDER AGAINST COMPLAINT
>To: "Hotel Vishal Residency"
>Date: Friday, 29 January, 2010, 1:15 PM
>
>

>Dear Customer,
>
>Thank you for writing to Airtel Telemedia Services .
>
>This is in reference to your e-mail regarding Installation Related for
>Airtel number[protected] .
>
>We would like to inform you that your concern regarding the same has been
>registered and forwarded to the concerned department . We shall revert with
>the status shortly . The reference number for the same is 28927496 .
>
>It is our privilege to have you as our valued customer and we look forward
>to a long and fruitful association with you.
>
>Assuring you the best of services.
>
>PS: In case if you require any further assistance, please
>
> Call us at 44441255
> E-Mail us at selecttouch.[protected]@airtel.in, or
> Fax us at[protected]
>
>Warm Regards
>Rachna
>Customer Care
>
>Note: Please mention your Airtel Fixed-line number along with STD Code,
>e.g. 0114XXXXXXX in the subject of the email whenever you write to us for
>a quicker response. Do not include any space or special character between
>the digits.
>
>(Embedded image moved to file: pic29116.jpg)
>
>
>
>
>>>>>>>>>>>>>>>>>>>>...
>Mail received from Hotel Vishal Residency <[protected]@yahoo.com>
>>>>>>>>>>>>>>>>>>>>...
>
>
>DEAR SIR,
>TILL WAITING ?.
>
>
>
>Thanks and Regards
>
>
>
>Mr. V. Sharma- [protected]
>
>(General Manager)
>
>
>
>VISHAL RESIDENCY
>NH-8, NEAR RADISSON HOTEL, MAHIPALPUR
>NEW DELHI -110037
>
>Contect : 46460000, 26782515, 26781385, [protected], [protected]
>
>Fax :[protected], 26782268
>
>email : [protected]@yahoo.com, [protected]@hotelvishalnh8.com
>
>Website: www.hotelvishalnh8.com
>
>
>
>--- On Tue, 26/1/10, Hotel Vishal Residency <[protected]@yahoo.com>
>wrote:
>
>From: Hotel Vishal Residency <[protected]@yahoo.com>
>Subject: Fw: Re: Re: Fw: Re: complaint against indiciplined
>services.REMINDER AGAINST COMPLAINT
>To: selecttouch.[protected]@airtel.in
>Cc: Jitender.[protected]@Airtel.in, nodel.[protected]@airtel.in,
>Sandeep.[protected]@Airtel.in, [protected]@rediffmail.com,
>selectouch.[protected]@airtel.in, Shailendra.[protected]@Airtel.in,
>Sujit1.[protected]@Airtel.in
>Date: Tuesday, 26 January, 2010, 3:45 PM
>
>DEAR SIR,
>TILL WAITING ?.
>
>
>
>Thanks and Regards
>
>
>
>Mr. V. Sharma- [protected]
>
>(General Manager)
>
>
>
>VISHAL RESIDENCY
>NH-8, NEAR RADISSON HOTEL, MAHIPALPUR
>NEW DELHI -110037
>
>Contect : 46460000, 26782515, 26781385, [protected], [protected]
>
>Fax :[protected], 26782268
>
>email : [protected]@yahoo.com, [protected]@hotelvishalnh8.com
>
>Website: www.hotelvishalnh8.com
>
>
>
>--- On Sat, 23/1/10, Selecttouch.[protected]@airtel.in
><Selecttouch.[protected]@airtel.in> wrote:
>
>From: Selecttouch.[protected]@airtel.in <Selecttouch.[protected]@airtel.in>
>Subject: Re: Re: Fw: Re: complaint against indiciplined services.REMINDER
>AGAINST COMPLAINT
>To: "Hotel Vishal Residency" <[protected]@yahoo.com>
>Date: Saturday, 23 January, 2010, 3:37 PM
>
>
>Dear Mr. Sharma,
>
>Thank you for writing to Airtel Telemedia Services .
>
>This is in reference to your e-mail regarding Installation related for
>Airtel number 15439819
>
>We would like to inform you that your concern regarding same is under
>process. We shall revert you shortly.
>
>It is our privilege to have you as our valued customer and we look forward
>to a long and fruitful association with you.
>
>Assuring you the best of services.
>
>PS: In case if you require any further assistance, please
>· Call us at 44441255
>· E-Mail us at selecttouch.[protected]@airtel.in, or
>· Fax us at[protected]
>
>Note: Please mention your Airtel Fixed-line number along with STD Code,
>e.g. 0114XXXXXXX in the subject of the email whenever you write to us for
>a
>quicker response. Do not include any space or special character between
>the
>digits.
>
>Warm Regards
>Pradeep
>Customer Care
>
>
>(Embedded image moved to file: pic26716.jpg)
>
>
>
>
>>>>>>>>>>>>>>>>>>>>...
>Mail received from Hotel Vishal Residency <[protected]@yahoo.com>
>>>>>>>>>>>>>>>>>>>>...
>
>
>DEAR SIR,
>TILL WAITING ?.
>
>
>
>Thanks and Regards
>
>
>
>Mr. V. Sharma- [protected]
>
>(General Manager)
>
>
>
>VISHAL RESIDENCY
>NH-8, NEAR RADISSON HOTEL, MAHIPALPUR
>NEW DELHI -110037
>
>Contect : 46460000, 26782515, 26781385, [protected], [protected]
>
>Fax :[protected], 26782268
>
>email : [protected]@yahoo.com, [protected]@hotelvishalnh8.com
>
>Website: www.hotelvishalnh8.com
>
>
>
>--- On Tue, 19/1/10, Shadab.[protected]@airtel.in <Shadab.[protected]@airtel.in> wrote:
>
>From: Shadab.[protected]@airtel.in <Shadab.[protected]@airtel.in>
>Subject: Re: Fw: Re: complaint against indiciplined services.REMINDER
>AGAINST COMPLAINT
>To: "Hotel Vishal Residency" <[protected]@yahoo.com>
>Cc: Jitender.[protected]@Airtel.in, nodel.[protected]@airtel.in,
>Sandeep.[protected]@Airtel.in, [protected]@rediffmail.com,
>selectouch.[protected]@airtel.in, Shailendra.[protected]@Airtel.in,
>Sujit1.[protected]@Airtel.in
>Date: Tuesday, 19 January, 2010, 1:32 PM
>
>
>Dear Sir,
>
>we will resolve this issue as soon as possible plz keep more passions
>
>Thanks & Regards
>
>Shadab Ali
>[protected]
>
>
>
>
>
>
>
> Hotel Vishal Residency <[protected]@yahoo.com
>>
> 01/19/2010 12:17
>PM
>
>
>
>To
>
>Shadab.[protected]@airtel.in
>
>
>cc
>
>Jitender.[protected]@Airtel.in,
>nodel.[protected]@airtel.in, selectouch.[protected]@airtel.in,
>Shailendra.[protected]@Airtel.in,
>Sujit1.[protected]@Airtel.in, Sandeep.[protected]@Airtel.in,
>[protected]@rediffmail.com
>
>
>Subject
> Re: Fw: Re:
> complaint
> against
> indiciplined
>
>services.REMINDER
>AGAINST COMPLAINT
> P Please do not
> print this e-mail unless
>it
> is absolutely necessary P
>
>
>
>
>
>
>
>
>
>DEAR SIR,
>TILL WAITING ?.
>
>
>Thanks and Regards
>
>Mr. V. Sharma - [protected]
>(General Manager)
>
>VISHAL RESIDENCY
>NH-8, NEAR RADISSON HOTEL, MAHIPALPUR
>NEW DELHI -110037
>Contect : 46460000, 26782515, 26781385, [protected], [protected]
>Fax :[protected], 26782268
>email : [protected]@yahoo.com, [protected]@hotelvishalnh8.com
>Website : www.hotelvishalnh8.com
>
>
>
>--- On Mon, 18/1/10, Hotel Vishal Residency <[protected]@yahoo.com>
>wrote:
>
>From: Hotel Vishal Residency <[protected]@yahoo.com>
>Subject: Fw: Re: complaint against indiciplined services.REMINDER AGAINST
>COMPLAINT
>To: Shadab.[protected]@airtel.in
>Cc: Jitender.[protected]@Airtel.in, nodel.[protected]@airtel.in,
>selectouch.[protected]@airtel.in, Shailendra.[protected]@Airtel.in,
>Sujit1.[protected]@Airtel.in, Sandeep.[protected]@Airtel.in
>Date: Monday, 18 January, 2010, 11:39 AM
>
>
>
>DEAR SIR,
>TILL WAITING ?.
>
>
>
>Thanks and Regards
>
>Mr. V. Sharma - [protected]
>(General Manager)
>
>VISHAL RESIDENCY
>NH-8, NEAR RADISSON HOTEL, MAHIPALPUR
>NEW DELHI -110037
>Contect : 46460000, 26782515, 26781385, [protected], [protected]
>Fax :[protected], 26782268
>email : [protected]@yahoo.com, [protected]@hotelvishalnh8.com
>Website : www.hotelvishalnh8.com
>
>
>
>--- On Fri, 15/1/10, Shadab.[protected]@airtel.in <Shadab.[protected]@airtel.in> wrote:
>
>From: Shadab.[protected]@airtel.in <Shadab.[protected]@airtel.in>
>Subject: Re: complaint against indiciplined services.REMINDER AGAINST
>COMPLAINT
>To: "Hotel Vishal Residency" <[protected]@yahoo.com>
>Cc: Jitender.[protected]@Airtel.in, nodel.[protected]@airtel.in,
>Sandeep.[protected]@Airtel.in, selectouch.[protected]@airtel.in,
>Shailendra.[protected]@Airtel.in, Sujit1.[protected]@Airtel.in
>Date: Friday, 15 January, 2010, 2:45 PM
>
>
>Dear Sir,
>
>give me some more time Shaliande will coordinate with the technical team
>
>Sandeep: plz intervene
>
>Thanks & Regards
>
>Shadab Ali
>[protected]
>
>
>
>
>
>
>
>
> Hotel Vishal Residency <[protected]@yahoo.com
>>
> 01/15/2010 02:23
>PM
>
>
>
>To
> Shadab.[protected]@airtel.in
>
>cc
> Jitender.[protected]@Airtel.in,
> nodel.[protected]@airtel.in,
> selectouch.[protected]@airtel.in,
> Shailendra.[protected]@Airtel.in,
> Sujit1.[protected]@Airtel.in,
> Sandeep.[protected]@Airtel.in
>
>Subject
> Re: complaint against
> indiciplined services.REMINDER
> AGAINST COMPLAINT
>
> P Please do not print this
> e-mail unless it is absolutely
> necessary P
>
>
>
>
>
>
>
>
>
>
>
> DEAR SIR,
> TILL WAITING ?.
>
>
> Thanks and Regards
>
> Mr. V. Sharma - [protected]
> (General Manager)
>
> VISHAL RESIDENCY
> NH-8, NEAR RADISSON HOTEL, MAHIPALPUR
> NEW DELHI -110037
> Contect : 46460000, 26782515, 26781385, [protected], [protected]
> Fax :[protected], 26782268
> email : [protected]@yahoo.com, [protected]@hotelvishalnh8.com
> Website : www.hotelvishalnh8.com
>
>
>
> --- On Fri, 15/1/10, Shadab.[protected]@airtel.in <Shadab.[protected]@airtel.in> wrote:
>
> From: Shadab.[protected]@airtel.in <Shadab.[protected]@airtel.in>
> Subject: Re: complaint against indiciplined services.REMINDER AGAINST
> COMPLAINT
> To: "Hotel Vishal Residency" <[protected]@yahoo.com>
> Cc: Jitender.[protected]@Airtel.in, nodel.[protected]@airtel.in,
> selectouch.[protected]@airtel.in, Shailendra.[protected]@Airtel.in,
> Sujit1.[protected]@Airtel.in, Sandeep.[protected]@Airtel.in
> Date: Friday, 15 January, 2010, 1:05 PM
>
>
> Dear Sir,
>
> Shalainder will be visiting you and resolve your issue.
>
> Thanks & Regards
>
> Shadab Ali
> [protected]
>
>
>
>
>
>
>
>
> Hotel Vishal Residency <[protected]@yahoo.com
>>
> 01/14/2010 04:37
>PM
>
>
>
>To
> sujit1.[protected]@airtel.in
>
>cc
> nodel.[protected]@airtel.in,
> selectouch.[protected]@airtel.in
>,
> Shadab.[protected]@airtel.in,
> Jitender.[protected]@Airtel.in,
> Shailendra.[protected]@Airtel.in
>
>Subject
> Re: complaint against
> indiciplined
> services.REMINDER AGAINST
> COMPLAINT
>
>
> P Please do not print
> this e-mail unless it is
> absolutely necessary P
>
>
>
>
>
>
>
>
>
>
>
>
> DEAR SIUR,
> REMINDER AGAINST COMPLAINT
>
>
> Thanks and Regards
>
> Mr. V. Sharma - [protected]
> (General Manager)
>
> VISHAL RESIDENCY
> NH-8, NEAR RADISSON HOTEL, MAHIPALPUR
> NEW DELHI -110037
> Contect : 46460000, 26782515, 26781385, [protected], [protected]
> Fax :[protected], 26782268
> email : [protected]@yahoo.com, [protected]@hotelvishalnh8.com
> Website : www.hotelvishalnh8.com
>
>
>
> --- On Thu, 14/1/10, Hotel Vishal Residency
> <[protected]@yahoo.com> wrote:
>
> From: Hotel Vishal Residency <[protected]@yahoo.com>
> Subject: Re: complaint against indiciplined services.REMINDER AGAINST
> COMPLAINT
> To: nodel.[protected]@airtel.in
> Cc: selectouch.[protected]@airtel.in, Shadab.[protected]@airtel.in,
> Jitender.[protected]@Airtel.in, Shailendra.[protected]@Airtel.in
> Date: Thursday, 14 January, 2010, 3:33 PM
>
>
>
>DEAR SIUR,
>REMINDER AGAINST COMPLAINT
>
>
>
>Thanks and Regards
>
>Mr. V. Sharma - [protected]
>(General Manager)
>
>VISHAL RESIDENCY
>NH-8, NEAR RADISSON HOTEL, MAHIPALPUR
>NEW DELHI -110037
>Contect : 46460000, 26782515, 26781385, [protected], [protected]
>Fax :[protected], 26782268
>email : [protected]@yahoo.com, [protected]@hotelvishalnh8.com
>Website : www.hotelvishalnh8.com
>
>
>
>--- On Thu, 14/1/10, Hotel Vishal Residency
><[protected]@yahoo.com> wrote:
>
>From: Hotel Vishal Residency <[protected]@yahoo.com>
>Subject: Re: complaint against indiciplined services.REMINDER AGAINST
>COMPLAINT
>To: selectouch.[protected]@airtel.in
>Cc: Shadab.[protected]@airtel.in, Jitender.[protected]@Airtel.in,
>Shailendra.[protected]@Airtel.in
>Date: Thursday, 14 January, 2010, 3:19 PM
>
>
>
>DEAR SIUR,
>REMINDER AGAINST COMPLAINT
>
>
>Thanks and Regards
>
>Mr. V. Sharma - [protected]
>(General Manager)
>
>VISHAL RESIDENCY
>NH-8, NEAR RADISSON HOTEL, MAHIPALPUR
>NEW DELHI -110037
>Contect : 46460000, 26782515, 26781385, [protected], [protected]
>Fax :[protected], 26782268
>email : [protected]@yahoo.com, [protected]@hotelvishalnh8.com
>Website : www.hotelvishalnh8.com
>
>
>
>--- On Wed, 13/1/10, Hotel Vishal Residency
><[protected]@yahoo.com> wrote:
>
>From: Hotel Vishal Residency <[protected]@yahoo.com>
>Subject: Re: complaint against indiciplined services.
>To: selectouch.[protected]@airtel.in
>Date: Wednesday, 13 January, 2010, 9:48 AM
>
>
>
>DEAR SIUR,
>REMINDER AGAINST COMPLAINT.
>
>
>Thanks and Regards
>
>Mr. V. Sharma - [protected]
>(General Manager)
>
>VISHAL RESIDENCY
>NH-8, NEAR RADISSON HOTEL, MAHIPALPUR
>NEW DELHI -110037
>Contect : 46460000, 26782515, 26781385, [protected], [protected]
>Fax :[protected], 26782268
>email : [protected]@yahoo.com, [protected]@hotelvishalnh8.com
>Website : www.hotelvishalnh8.com
>
>
>
>--- On Mon, 11/1/10, Hotel Vishal Residency
><[protected]@yahoo.com> wrote:
>
>From: Hotel Vishal Residency <[protected]@yahoo.com>
>Subject: complaint against indiciplined services.
>To: selectouch.[protected]@airtel.in
>Cc: [protected]@yahoo.com
>Date: Monday, 11 January, 2010, 2:49 PM
>
>
>
>Dear sir
>this is in ref. with our new land line corporate connection -
>[protected], alloted to hotel vishal residency, , nh-8, mahipalpur, new
>delhi-37,
>
>from the first day of of connection, we are having so many problems,
>regarding poor services, we are very much surprized to see the company
>like this reputation is not maintaining the commitments . we have
>requested so many times to your customer care executives for sending
>complete material for installation, but there is no response from
>airtel
>people,
>
>therefore, i would like to again request you, please install the
>complete telcommunication system at site, otherwise, i will not be
>responsible for any kind of your dues, payments etc. until i am not
>getting services properly installed.
>
>we again request you to process the suitable actions regarding this.
>
>Thanks and Regards
>
>Mr. V. Sharma - [protected]
>(General Manager)
>VISHAL RESIDENCY,
>NH-8, RANGPURI, NEAR RADISSON HOTEL
>DELHI JAIPUR HIGHWAY, MAHIPALPUR.
>NEW DELHI -110037
>Contect : [protected], [protected], 26782515, 26781385,
>Fax :[protected]
>email : [protected]@yahoo.com
>Website : www.hotelvishalnh8.com
>
>
>
>
>The INTERNET now has a personality. YOURS! See your Yahoo! Homepage.
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>The INTERNET now has a personality. YOURS! See your Yahoo! Homepage.
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>The INTERNET now has a personality. YOURS! See your Yahoo! Homepage.
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> The INTERNET now has a personality. YOURS! See your Yahoo! Homepage.
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> The INTERNET now has a personality. YOURS! See your Yahoo! Homepage.
> This e-mail and any files transmitted with it are for the sole use of
>the
> intended recipient(s) and may contain confidential and privileged
> information. If you are not the intended recipient, please contact the
> sender by reply e-mail and destroy all copies and the original message.
> Any unauthorized review, use, disclosure, dissemination, forwarding,
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>this
> e-mail is strictly prohibited and may be unlawful. The recipient
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> of the information contained in e-mail transmissions and further
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> individual sender and no binding nature of the message shall be implied
> or assumed unless the sender does so expressly with due authority of
> Bharti Airtel Limited. Before opening any attachments please check them
> for viruses and defects.
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>
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i am parchash 300 airtel connection pls any contact no
my cell no not recharge successful any recharge so please help me my cell no [protected]
THDC INDIA LIMITED
( A Joint venture of Govt. of India & Govt. o[censored].P.)
Koteshwar Hydro Electric Project
Koteshwar, Tehri-Garhwal(Uttrakhand) - 249 001
Phone- +[protected], 231536, Fax - +[protected], 231369
From:- R S Rawat, Manager, KHEP, Koteshwar date:- 10.03.10
To :- Head, Customer Care, AIRTEL, Patel Nagar, DehraDun
Sub:- Show cause notice for Pathetic service rendered by Airtel
I have a Mobil connection under CUG scheme at Koteshwar, since Feb 2008. The service provided by you is so pathetic that the limit of tolerance have over exceeded. Frequent call drop, deactivation of Roaming facilities, are rampant. Following are some examples.
1) On 31/03/09 the roaming was deactivated where as from 23/03/09 to 29/03/09 the was available during my stay at Delhi.
2) On 16/06/09 the roaming was again deactivated.
3) A plan of Rs 399/- was activated for GPRS & Internet, which was de activated after 15 days, without giving any reason.
4)On 2nd and 3rd March2010, Sri Sanjay Rawat was contacted for redressel of above problem.On this a text massage was send, which I, quote here, ‘ Airtel Roaming has been activated on your Airtel mobil with effect from 03-MAR-10. AIRTEL to AIRTEL Barring has been stopped.’ I fail to understand why I was barred without assigning any reason.
5) Though your signal are available here at Koteshwar, the Mobil keep showing Emergency, which results that neither I can make any call nor I can receive any call.
6) On 5th March, when I again contacted Sri SanjayRawat at around 1300hrs, he asked to switch off my set and again switch on after half an hour, which I did, but the Emergency was still remaining. Under the circumstances I am forced to take the case to consumer court for redressel. Explain why we should continue with your services ?

( R.S.Rawat )
Mobil no:- [protected], [protected]
customer service for aitel connection is worst
. They dont care of their customer.
I, and anybody I have ever called/received a call from on a regular basis, am being harassed by Airtel. The problem started sometime last year when Airtel recommended a change in my Airtel Plan to suit my needs better. I was not satisfied but on being pursued incessantly relented. I was dissatisfied after which i asked them to switch me back to my original plan. They didn't and later told me the plan had been discontinued. I used to call the Customer Care like twice a day. I asked them to either help me or discontinue my number. They did neither and started calling me thrice a day to incresingly harass me into relenting to continue service on their terms. I have had this number for over five years (It was pre-paid before) or so. I was also keen on resolving this since, number portability is not an option yet and Airtel instead of helping me continued to add to my woes. I warned them that I would stop paying my inflated bills. I requested for Request/Complaint Nos. Sometimes I got them at other times they hung up. Finally, inspite of being a legal professional, I could find no headway into the system. The Nodal Officers are a hoax and so are the Appellate Authorities. i have never been able to speak with them on the nos. i have acquired from the TRAI site.

The recovery agents are harassing everyone I know for my whereabouts. They discontinued my no. after 3 months of my request to discontinue services, which was not enough for them to resolve my problem. They are trying to establish that I am evading paying them when they can see from my records that I have an immpeccable record. People from my bills, are getting calls where recovery agents pose as ICICI Bank courier agents to get my new no. If the people offer my new no. the agents harass them for the payment. They scream, yell and are passive aggressive. I wonder how far they will go. I am at a loss due to a changed number, harassed family, friends & acqaintances and a bad reputation they are creating for me. I frankly dont have the patience to go to the Consumer Forum or TRAI but I will soon need to approach them. I have received a legal notice from the receovery agrent's lawyer, alleging all nonsense.

I hate Airtel. I am using no cellphone, as one operator isn't any better than the other and the TRAI is just a body the government has created to distribute tax payers' hard earned money.
Respected sir,
I reside in Jamshedpur and I have Airtell prepaid connection with GPRS facility which have been disconnected for 8 days. I have complained at the Airtell office and its distributer office for the inconinience but they advised me to throw the Airtell sim. When I asked why I should throw, I use or not, then they told as you wish, no problem.
They harrased me running whole days different offices and retailer's shop.
I would inform it to the Airtell's managing committees and I would ask I use or not the Airtell's service.
Please advised me or re-activate my service.
Regards,
Your Customer
Sir,
We are platinum 1st partner in india in your organisation our retail counter in ladnun dist.nagaur rajasthan sir, i have complained to zsm and zpm and Tm abort network problem in our area from last 6 months but we didn't get any satisfication from them.so kindly i request you to solve this problem early as possible.
"Thankyou" your platinum partner
Mohd.aslam
[protected]
I have an Airtel broadband connection and needed to recover my access password. All that's needed is to type in the URL of the modem in a windows system but I have a Macbook. For something that could've been resolved easily in 2 min on the phone, Airtel made me wait for two days and then I had to face an ill behaved man on the phone and in person. Who is responsible? Does Airtel bother at all to coach their employees for manners? (His name was Amit Kumar Giri)

I called Airtel customer care and they had no idea how to do that in a Macbook so they offered to send a technical person to my house. When the technical person called he curtly asked "problem hai?" and was going to put the phone down when I cut in and told him to come with instructions for a Macbook. He asked me to arrange for a Windows system as he didn't know how to do that in a Mac and was again going to hang up when I told him I could arrange it in a few minutes and he could give me instructions on the phone. He said he had to come to my house to figure it out. Since I know only the modem URL was required for it I didn't buy it, but he hung up and didn't even give me a chance to speak. When he came over after 3-4 hours I asked him what was so special in the process that I couldn't be told on the phone he replied very rudely that I was saying that only because it has been quickly resolved. Now, being a technical person myself I know all he did was type in the URL of the modem to get access to it and nothing else. On telling him that, he stood up threateningly and started talking loudly and rudely to me. Being a lady I felt threatened and had to ask him to leave my house immediately.
My mob no [protected] is reflecting a charge of Rs.30-/- (Rs.15/- previous amount and Rs.15/- towards renewal against opting for songs. I am quite unware as to how your people levy these kind of charges without the consent of the user. Since I have never opted for any kind of songs etc or I would like to, hence you are requested not to do any act of your own and rather refund the amount of Rs.30/-.

My attitude towards complaint is very much disappointing reason being your services are very much poor and no action is taken despite lodging complaints time and again. Pl improve your services.
Airtel customer service at[protected] is disgutingly worst. I have disturbance & cross connection problem on my fixed line[protected]. I called up customer care on 4th Sept, was given complaint number 37220932 with assurance that an executive will come on 5th sept. No one turned up till 7th, and on this date I again called the cutomer care & was given another complaint number 37337346 and assured that executive will come by evening of 7th. No one turned up. I called up customer care again on 8th & this time no assurance was given as to when someone will come to fix the problem. I called the nodal officer Airtel number[protected], between 12.30 PM to 01.10 PM on 8th sept, more than 3/4 times & each time it was no reply. It is like banging your head against the wall, as no one cares, & the nodal officer not attending to telephone calls. WHERE DO I GO TO GET THE PROBLEM RESLOVED.
Divakar Prasad
On my number ([protected]), VAS PACK activated wothout taking permission from me and Rs 22 deducted for same. I called customer number care number of times. But stupid customer care not answer the activation reason. Somtimes there system is down, somtime their software is down. My experience is that "No response from the customer care and harassing the customer" any time recharging account then deducted my money all time please check this complains and action.
others wise disconnected your services and number.

Thanks & regards
Joginder Pal
[protected]
AIRTEL is a master in false and fabricated billing. They also do not fear any law as they have faith in POWER of MONEY and legal team. Only hope is to lodge complaint in the consumer court. You can use the link below that can help you

http://www.consumercourt.in/newthread.php?do=newthread&f=128

Hope that Govt. Of India implements the law so that consumers can be saved from bully like AIRTEL.
Dear all
I had purchased on Micromax Q7 model and on very next day it stopped charging and later on I approached the dealer and the Micro Max service centres but without any result.
Total working of Micro Max Mobile is worst, service centres worst, customer care worst i mean to say that there is no body to listen to. My newly purchased set is lying at home, received back unrepaired and unrepairable from the micromax, it is there fore requested not even/never think of purchasing Micro max mobiles. I have lost the money but i would not like my friend circle to loose the hard earned money.
Request please forward this mail as many as possible to stop loss of hard earned money of those you care.

--

With Best Wishes & Regards,
Rajinder Bhat
Cell : +91 [protected]
my airtel number is [protected], i am with airtel for the past 12 years and am being a custommer with no defaults paying my bill on time, and my bill used to come to an amount of rs 1000/- to 1200/-, i went to europe tour last month, i have not activated international subscription. i received some calls and made a few calls, to my surprise the international roming facility was activated where i have not requested for it.
I came to india and found my bill to be around 18000/- . i was shocked, i gave a complaint in the custommer care and it is 30 days now and no body is giving me a proper answer, and i'm getting very false information from the airtel custommer care.
1, some one from airtel called me and said that there was a request from my company letterhead for international roaming 2 years before. and i requested them to bring a copy and i will settle the amount, till date no one has bothered to have a discussion about this.
2. after a week some one calls me and says that i am a gold custommer and they have activated the international with out request.

I'm not knowing what to do, airtel is worse, and the custommer care is still worse,

mobile portablity by other networks will be a good option
actual mein SIR JI / MADAM JI mera this number [protected] pehle AIRCEL ka tha but porting facility aane ke baad se meine soocha ki mein apna this number AIRTEL mein convert karva luin and isiliye mein[protected] ko meine apne Najdiki AIRTEL SHOP PAR Unique Porting ID Jo Ki 8 Digits Ki Thi Ussey lekar and Apni ID And One Photograph Bhi Lekar gaya and Aapka porting and customer form fill up kar diya wahan par jis ladies or girl ne mera form fill up kiya usne mujhe bataya ki yeh airtel sim 7 working days mein activate ho jayegi and abhi jis sim ko aap (means mein) use kar rahein hain vo deactivate ho jayegi. Agar 7 working ke hisaab se dekha jaye to[protected] ko 03:00 P.M. tak 7 days complete ho jaate hein but iske bich mein 26 january bhi pad rahi hai jiski humari government guested holiday deta hai to agar usey nikaal diya jaaye to 7 Days[protected] ko 03:00 P.M. tak complete hote hain. Meri AIRCEL KI SIM TO[protected] Ko Night Mein 10:00 Baaje Deactivate ho gayi But Abhi Tak Meri AIRTEL Ki SIM abhi Tak achi tarah ACTIVATE Nahi Ho Paayi Hai. Problem Yeh Ho Rahi Hai Ki Mein Apne Mobile Se *121# dial Karke Apne mobile ka balance and validity jaane ki kooshish karta to display mein balance and validity show karne ke bajae yeh show karta hai KI - PLEASE TRY AFTER SOME TIME. yahi nahi balki mein apne iss number (means [protected]) se apne home ke Land-Line Number par Call Karta Huin Call Ho Bhi Rahi And Attend Karne Ke Baad Se Baat Bhi Ho Jaa Rahi Hai But Wahi mein apne Home Ke MTNL Ke Land-Line Number Se Apne Mobil Number (means [protected]) par call karta huin to call nahi ho paa rahi hai balki response yeh milta hai ki yeh AIRCEL KAA NUMBER SATAHAIE ROOP SE SEVAA MEIN NAHI HAI. So Isliye Please MERI HELP KARO HELP NAHI BALKI MERA THIS NUMBER [protected] JALD SE JALD ACTIVATE KAREIN. AAPKI Aati KIRPAA Hogi.
THANKING YOU
NAME : VISHAL
MOBILE NUMBER : [protected]
Yeah I'm completely agree...they are unnecessary deducting charges from my mobile without informing me...and customer care is useless, when I tried to call customer care...mother[censored]ers did not pick up my call at all...shame on airtel services...!
dear sir
my phone is missing this sim is airtel, i rquest to you my airtel number block do this urgent in one day
dear sir
my number is [protected]. please stop cricket sms service.


Regards
rajeevdogra
[protected]
DEAR SIR

I AM IN UK, WHEN I CALL IN INDIA DELHI ON YOUR AIRTELL SIM, [protected]-SO HOW OTHER PERSON MANY MILES AWAY CAN HEAR THAT CALL? MAY BE THIS IS HAPPENING IN YOUR CENTRE WHERE CALL COMES FIRST AND THAN DIVERTED TO PERSON? AND I LET YOU KNOW THERE ARE FEW SIKH AND IN THAT SIKH ONE COMUNITY IS WORKING THEY ARE-LABANA SIKH- SO THEY LABANA SIKH ARE EMPLOYEE OF YOUR AIRTELL AND THEY ARE DOING VERY DIRTY JOB, THEY ARE MAKING TAPES, RECORDING WHEN OUR LABANA COMUNITY PEOPLE TALK EACH OTHER THEY BLACKMAIL AND THEY SPREAD THEIIR NAME IN INSULTING WAY? SO COULD YOU FIND OUT WHO THEY ARE? I SHALL BE MUCH OBLIGE OF YOU SIR. IF YOU FOUND THEM, THAN PLEASE SUSPEND THEM AND EXPELL THEM FROM JOB SACK THEM AND ALSO GIVE IN POLICE CUSTODY TO DOING UNLAWFULL JOB,

YOURS

HS KINOT
FROM UK
PLEASE REPLY ME IF ANY PROGRESS, I WILL BE HAPPY.
MY EMAIL IS; [protected]@yahoo.co.uk

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