[Resolved]  Airtel Digital TV — AIRTEL digital tv relocation

Airtel is a worst brand!!!

Hi

I bought SONY BRAVIA 22'' EX3 with which the company lucratively give the three month free Airtel Digital TV connection @ Rs.725. But when you call the customer care of Airtel (stupid of all) for generating customer ID (it takes time) and then your phone number takes 1 day to register in theri database (big problem) the worst is - before hearing your grievance they will try to upsale the other products such as HD TV connection, etc etc packages. that a new client is calling you for assistance and you are up selling other products.

Managed to get some executives number from the store where I first inquired about the TV, he took all my serial number, SPS number o the card I got with the TV and promised me to send people for the installation the next day. Even worst, the installer called and promised 1 hour which has till not happened (its already 24 hrs). Interestingly everyone's mobile is switched off.

They are all looters. WHo suck the blood of the people. Airtel would give such a shame-full picture was not expected. These are the days when people promise hours and delivers it while taking one/two is itself a crime.

Hope I am being heard.

AIRTEL digital tv relocation
HI,

I have taken a airtel digital tv connection 14 months ago.

I have recently moved to a new place(Agarpara, Kolkata, 700109)(i.e whitefield).

I have raised a request for relocation 5 days back.i.e. 05-mar-2011.

They gave me a request number and told me that it will be done in 48 hours .

They gave me a phone number of the engineer.

he never called me and I tried his number ([protected]) but he behaved with me very badly.

I really do not know what is their SLA for this kind of request.

It is bad from their part not fixing the antenna for 5 days.

I have missed all the important cricket matches.

God knows when they will fix it.

Customer ID : [protected]

Request #: 5733649

My name is Gautam shokeen I have a Airtel digital Connection TV last 4 days some technical Problem in my Airtel digital Connection I Registered a lots of Complaints but there is no responce pls resolve my problem as soon as possible.
my customer id is [protected].
Gautam Shokeen
contact no [protected]
add 70/1/2 Mangol pur kalan marble market outer ring road opp West Enclave
Delhi-110085

Airtel DTH — Relocation

Hi,

I have taken the AIRTELL DTH connection, I given compaint to customer care to relocate the dish, for that they are not responding .