Airtel Complaints & Reviews

airtel/3g usb service — terrible networking speed

I bought an usb 3g modem manufactured by micromax from airtel on the promise that i would be getting speed in excess 150kbps.but all im getting is the pathetically and hopelessly sluggish speed of 10-20 kbps.seldom does the speed jumps the 100kbps mark.I was conned into buying this service by airtel by the misleading information that i would be getting speed upto 384kbps, and the average would never go below 120kbps. they made me shell 3500 for the device and another 500 for the internet services. the browsing speed is so bad that at times no pages open. im in ranchi, jharkhand

my experience is also same...

Bharti Airtel — DATA CONNECTIVITY

Dear All,


My MSISDN : [protected]


Dear All,

I has been using the above mentioned mobile number and i had contacted thrice by paying .50ps/Minute to their GPRS help desk 12118 to get the Extra initialization commands to resolve the data connectivity error while connecting to PC. But they are not telling the same and Behavior is not friendly......



Regards,

[protected]

AGREE 10000000%

on having peace of mind channel in my airtel digital tv. This will reach the real knowledge and will give peace, happiness, purity in every house .its my personal experience

Namaste Mr. Patel,

This is to inform you that your concern listed on 29 Dec. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Nath,

This is to inform you that your concern listed on 29 Dec. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Please clear this issue as soon as possible.

Namaste Mr. Bhatt,

This is to inform you that your concern listed on 29 Dec. 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Rehman,

This is to inform you that your concern listed on 29 Dec. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel — Outgoing calls and message sending is blocked

hi

my sim is of haryana now i was in roaming and my outgoing calls r blocked and messge sending is barred Though i have a balance of Rs. 137.i have life time validity.

my no is [protected].
customer care no [protected] is also not connecting.

plz solve my problem.

Namaste (rajuambig),

This is to inform you that your concern listed on 28 Dec. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Palani,

This is to inform you that your concern listed on 28 Dec. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

mobile services — unknown missed call

Madam/ Sir,
I am getting missed calls from an unknown number. This person also calling me midnight when i recieved call he is not responding anything only he giving me misscall Please tell me, where can i lodge a complaint against the owner of this mobile number. Looking forward to a swift response.


Regards
[protected]@gmail.com

Namaste Rajesh,

This is to inform you that your concern listed on 28 Dec. 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel — for wrong identity

my lapu sim no is [protected] using since 3-4 years and it's going to reject cause of old. Fault of retailer it's not on my name so what should i do for new sim of this no...

Namaste Mr. Sriramulu,

This is to inform you that your concern listed on 28 Dec. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel - post paid — no network

I have an Airtel post paid connection. (MP number, being used in Pune currently). There is no network available since last 3-4 days. There is no response to my complaints. Whom

Namaste Sandeep,

This is to inform you that your concern listed on 28 Dec. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Register a complaint with local police.However you were cheated by using Airtel company name and not by airtel.

The above mobile number [protected] belong to pakistan and not related to airtel office delhi...

Can't the Airtel company block suck kind of calls, atleast the calls with ISD code +92 that belong to Pakistan.

Regards,
Saikiran.

We are using airtel digital T.V. Since Friday( 21 Sept-2010) we are facing the technical problem in our set-top box. we have complained about it but no action is done yet now. we are calling them daily,but they have only one answer that they are registering our complaint and sending their engineer. Our T.V account is automatically going negative without any usage.

Dear sir,
i have the honour to state that i am a customer of airtel digital tv since 2009. connection is name of my elder brother raghuvir gurlia under customer ID [protected] and resistered mobile number is [protected]/[protected].
further i state that airtel company has changed its settelite position. accordingly it has not changed the position of my dish on roof. so my set off box is not able to receive the chenal and its showing error code SM1. i brought this problem in knowledge of airtel digital tv customer care through helpline number 12150 and [protected] under following complaints.
Date complaint number
13/07/[protected]
16/07/[protected]
19/07/[protected]

respected sir inspite of that no site visit by an engineer has been conducted. only they contacted on phone and demanded Rs 150/- as fees. while as per company rules ang regulations fees of an engineer for site visit is only Rs 100/- and as my case is of error code SM1 in that it should be free. being such issue i was ready to pay Rs 100/- but they did not agree and dropped the case.

sir, ahead of this several time i have made call to suprior call attender and begged to look into the matter but no one was bother. either they have disconnected the line or fraudly ensured me that it will be done. after waiting 10 days my patience has dropped and now i am you can say forced to type this complaint.

kindly put your best efforts and by taking neccessary action please solve this case as soon as possible. i will be greatful to you.
"thanking you"
yours faithfully
malbax gurlia

I am a subscriber of airtel digital tv having subscriber no. [protected]. I had subscribed to HD channels pack. I had received a message stating that espn and star cricket would be replaced by Sony Six and Zee Studio w.e.f. 24.12.2012. But today all the hd channels have been blocked. Customer care is unable to help saying that they are unable to access the account. This is not the first time when the service has been stopped despite sufficient balance and customer care is unable to help. Still they call their customer care as platinum customer care.

I have 3 airtel Digital HD connections. My ID is [protected]. The HD Recorder has been giving problems. Alternatives channels were not coming. Suppose I have subscribed from 300 to 310 channels. I would get 300, 301 would not come, 302 would come, 303 would not come...

The HD Recorder was replaced in February 2015. The new STB was also giving similar problems. My night mare started when I called the call centre on 121. I have reproduced the smss received from airtel from 18/3/2015 till today. I had lodged a complaint today after logging into my account. Though it says that I would receive a call within 2 hours I have not received even an acknowledgement and the problem remains unattended even today.


18/3/2015
Your reference No is 4315855 for technical assistance. For any further assistance on your airtel digital TV ID [protected]. Please call 12150 or [protected]

19/3/2015
We tried reaching you regarding Ref No.43158055 for your airtel digital TV ID [protected]. For details call us at [protected].

I spoke to the person. He said he would send the technician. Nobody came and my calls to 121 did not help. I was being put on long hold by the call centre people. When I called the technician he went on promising that he would come and replace the STB. Nothing happened.

24/3/2015

Not able to view TV post recharge? Switch ON the set top box for your airtel digital TV and sms HR to 54325 from your registered mobile (2/2). For more information call ...

I was exasperated and requested for disconnection of connection 2 which had HD Recorder. They disconnected connection 1. When the world cup was going on all these happened. With great difficulty I got connection 1 restored.

26/3/2015

Your reference no is 43284888 for disconnection. For any further assistance on your airtel digital TV ID [protected] please call ...

26/3/2015

Your reference no related to CPE Recovery related is 43285970. For any further assistance on your airtel digital TV [protected] has been resolved. For further details call ...

6/4/2015

Error code on your airtel digital TV screen? Get trouble shooting steps at your finger tips.Just sms error 4 to 54325 from your registered mobile

6/4/2015

Your reference no related to STB issues is 43465742. For any further assistance on your airtel digital TV ID [protected] please call ...

7/4/2015

The reference no 43465742 regarding STB issues for your airtel digital TV ID [protected] has been resolved. For further details call ...

It must be appreciated that airtel is collecting daily burn out money from 18/3/2015 for connection 2 with zero service.

If airtel isunable to provide proper service please disconnect connection 2 with due intimation to me.

My Name is Madhusudhana Gupta and my customer I D is [protected] and my Mobile No is [protected] and [protected]. when switch on my T.V i am not getting connection it shows Signal Locked . Kindly send your Mechanic to re-set the same immidiatly.

I am user of Airedale digital Ta from last six months, My registered mobile no is [protected]. Now I have come to know that irately is charging as penalty Ra's 20/- if you don't get recharge within time period. WHY ?
2- Recharge period is for 30 days and it expires two days earlier to charging date WHY ?
3- Recharge period is for 30 days, now its customer wish when to get recharge, if he doesn't have money then ? In delay period customer TV was blocked by irately so why should customer pay penalty, whereas he has not enjoyed viewing TV, it should be like mobile phone pay & use as per payment.
Please look into it and take necessary action.