Airtel Complaints & Reviews

airtel land line — disconnection reqd of my landline

i have called airtel, to cancel my land line phone past 2 weeks, buy till date they have not taken at any action, and i shall have to bear the loss of rents, etc etc. what type of service is this.

airtel land line` — cancellation reqd of land airtel land line

PLEASE ARANGE TO DIS CONNECT MY LAND LINE NO.40024144, AS IA HAVE BEEN CALING YOUR OFF PAST 2 WEEKS.
SABNANI ADVOCATE

Dear sir
i kindly request you to disconnect my airtel land line no[protected].& kindly adjust my outstanding
bill with the cauction deposit & apart from it if there is any balance to be paid from my side, request you to send me the bill & close the file for good

thanking you
yours turly
V. SHANAMUGAM
CELL[protected]

Dear sir
i kindly request you to disconnect my airtel land line no[protected].& kindly adjust my outstanding
bill with the cauction deposit & apart from it if there is any balance to be paid from my side, request you to send me the bill & close the file for good

Sir,
I request u to cancell my airtel landline connection...I have been telling this for the past 15 daysbut no response from ur side...and I didnot even get my plan details which i required earlier...but i am mot at all interested on that so please cancell my connection and give a confirmation regarding that through mail...


Gowtham

Sir/Madam,
I request you disconnect immediately the airtel land line no.[protected] in the name of Madesh.G as we are not utilizing it and not at all usefull for our activities.
thanks
regards,
Madesh.G

Landline — Unserviceable

Sir,

Regretted to inform you that my Tele Phone No.[protected] is unservecable since a month. Several time made complaint with 198 and 2793130 but still they could not rectify the fault. May i request you sir to do the needful at the earliest if not existing connection may please be withdrawn.
Mob.No.[protected]

Thanking You,

Yours Faithfully

Airtel — MULTIPLE BILLING FOR SINGLE SERVICE

I had taken the the IPTV connection by paying Rs.1750/- cash. After filling the form & paying full installation charges i had to cal on many numbers repeatedly for at-least a month to beg for the IPTV connection. Now in my bill for the month of April the same amount Rs. 1750, has been charged again for the installation of IPTV.
I made a complaint but the response is not satisfactory & i am receiving call for the payment without any correction of bill again & again..

And now finally i am expecting these people to disconnect my services very soon for non payment.

Hello Mr. Airtel Presence,

We had only one discussion that was around 5th Feb 2013. We have had no conversation on 29th Jan 2013. Further to this complaint, as of today 20th Feb 2013, there is no resolution done on this.

Can you please give details of how much time you need to resolve a simple complain like this which require no software or hardware changes?

This is highly unprofessional of Airtel.

Let me know the date by which this issue should be resolved.

Vijay Mittal
[protected]

After reading this comment, I called airtel to see what isthe resolution done. As i was not informed of any resolution. To make my belief on Airtel's unprofessional behavior more strong, they responded saying the resolution is that all the charges are fine.

I am unable to understand how can airtel charge advance rent for 6 months without authorization, when the number is not in use. I don't intend to keep such a number. I don't agree to this resolution. Airtel says, they are not going to do anything for this.

The reason of me adding the summary of the conversation is to make other people aware of what Airtel is doing.

there needs to be some strict law or formal regulatory body reviewing these telecom companies.

Vijay Mittal

[protected] sir i m facing lots of problems...my internet is not working the 2g sign is showing..i talked several custmor care bt i didnt get any useful help from anyone plzz its 1 day is over my net is nt working its urgent

I am using plan of Rs1599 which includes 8GB 3G data but from last one month iam not able to use internet. As per customer care suggestion i have changes he SIM card i have change the settings also.but i havent get solution yet n iam paying complete bill of RS.1599.
Contact number: [protected]

Power Group,
Power Televentures Pvt Ltd
B 29 Kasturba Nagar

No :[protected]

I am not making any calls from my landline (which comes with the broadband connection),but still i am getting the bill!

I've ever experienced such a WORST CUSTOMER SERVICE. I think this is the only service provider who will DISCONNECT THE NETWORK itself without any intimation. I called airtel post paid this morning and spoke with agents Prema, Vimal, Sathish, Shiva and Sudhakar. All of these except Sathish, placed me on hold forever and never came on the line back, two agents disconnected the line. I hope these agents know that i cant call from my mobile, i called from booth and everytime i have pay atleast 50 rupees for each call i make, becoz to reach a Cust service agent itself it takes a long time, i have to choose all the IVR options and reach them. They just repeat the same dialogue" Sorry for the inconveneince and frustration", but they really dont feel sorry.They always promise they would call me back in 2 hours, but they never call me. Last night they unbarred my network and im not able to make outgoing or incomming, this was done without any intimatation, if they say that they follow process, they need to call me and let me know that they are going to disconnect the line. USUALLY IF WE DONT PAY BILLS, THEY WOULD FIRST BLOCK OUTGOING, BUT ONLY IN AIRTEL THEY BAR THE NETWORK ITSELF, WHICH IS SO FRUSTRATING. Because of this i missed my company vehicle since they are not able to call me.I went atleast 2 hrs late to office which brought me lot of problems, i was not even able to call my manager to intimate the problem. This after calling your agents atleat 5 times one gentleman called Sathish told that he will activate my connection in 2 hours and he will also arrange a callback but he never did as usual. When the agents believe that they have attended our calls well and if they think that we are happy with the service, only then they would send a Sms to send our feed back, but i dont think they document all the calls we make. I prompted for a service request number and got it from the agent today, [protected] and[protected]. Im going to Drop this connection and switch to a different one. This is to let you know that the only reason im dropping your connection is,
1. The worst customer service they provided
2. The flase promises which they made
3. Placing the customers on hold forever or disconnecting the line
4. Assuring that they will call back which they never do.
5. Not sending proper Bills.

I will surely let my collegues and friends know about the service you provided.

If your mental ability is the same level as your terrible spelling and grammar perhaps you misunderstood them?

Bharti Airtel — Waste Post paid service

I already had per paid connection from airtel.

airtel post paid marketing people given some wrong information about post paid connection and give me post paid connection with CUG..

all verification over then they given me the post paid card.. after 10days back they disconnect my number i contact airtel customer care they told your in bachelor accommodation so u need pay Rs.200.

i paid Rs.200 and they activated after 5 days back again they disconnect my CUG number. i ask to customer care they told your wrongly using CUG like that its only for blood relations only why they not tell in first getting connection????????????? fraud...
fraud...fraud...

see air tel site waste it wil have so many bugs for registeration


Day.. showing we cant select day in DOB. but its

Please Note : Fields marked with * are mandatory.

http://www.savefile.com/files/1991152

see this file you understand that frauds...

Dear Sir,

My name is Ankush Dongre Mb No. [protected]. This to inform you that my mobile converseation is been under tap or may get cross connected every time. May I know under which condition my converseation has been taped why some one want to listion my converceation. Kindly stop this immedietly of other wise I have to take some servious Action accordengly.

Thank you

regards
Ankush Dongre

Dear Airtel,

I have lost my cell during travelling towards mumbai in harbour railway. My mobile no is [protected].
My request to you is kindly block my SIM Card, before some one make mis-use of it.

Do the neeful on priority.

Regds,
Anil
[protected] (Alternate No.)

Airtel Postpaid — Worst Customer Service

Dear Sir/s,

This is to bring to you notice that i have been facing problems with Airtel & it has been more than a month now. I have signed up Airtel postpaid service (delhi) i have taken 2 connections with them however they have stopped my primary account under the number [protected] in my name Siddharth Lohat. They have given me the reason that because my address was not verified correctly they have stopped my number. I was not even notified before cutting my number off. On top of that I work for HCL Tech. LTD Noida & i live in west delhi. Because of their silly mistake they have commited i lost Rs 675 because i didnt get picked up when my cab came to pick me. I had to hire a radio taxi to avoid unscheduled leave to save my wages. on top of that i have registered with them with another number which has not been activated yet. I was told that they will get in touch with me by 07/10/09 which didnt happen apparently. I am annoyed with the customer services as well. moreover i was told that they will go ahead & reverse the charges on the bill as well. however again i didnt hear anything from them now iam without the phone for nearly a month now & they are still not giving me any resolutions i have been promised on sevral occasions that they will gimme the resolution ASAP however they were not able to do it which seems unproffesional to me.

BELOW PLZ HAVE A LOOK AT MAILS THAT I HAVE SENT TO THEM :


Re: COMPLAINT [|BAL|[protected]|[protected]|][protected]@airtelindia.com [[protected]@airtelindia.com]
You replied on 10/16/2009 10:19 PM.

To: Lohat,S,Siddharth,M7A231 C
Cc:
Attachments:

[protected][protected][protected][protected]
Dear Mr. Lohat,<br><br>
Thank you for contacting Airtel.<br><br>
With reference to your previous interaction you have expressed concern over to reverse the&nbsp; bill charges and to disconnect your Airtel mobile number [protected]. <br><br>
We understand your concern and will work towards resolving the same.<br><br>
We completely comprehend your viewpoint and sincerely apologize for any difficulty caused to you by our Customer service department.<br><br>
We realize that this situation must have greatly inconvenienced you.<br><br>
Your concern over bill charges and&nbsp; to disconnect the number has already been registered the request reference number for the same is 28471952.&nbsp; We will revert to you by 07/10/09. Kindly request you to cooperate till such time to process your concern.<br><br>
We value your association with Airtel.<br><br>
Warm Regards,<br><br>Praveena Ramaswamy<br>Customer Care Executive<br>Bharti Airtel Limited<br><br>Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen
Dear Customer services
<br>
<br>This is to inform you that I received a bill for Rs 438 - which is not what I asked for. Moreover according to that bill AIRTEL is threatening me to get the bill paid.
<br>
<br>However as I have explained the situation earlier as well and the letter which was sent by you people says that you are going to take it to the solicitors.
<br>
<br>Then let me tell you now I am fed up with the atrocious services that AIRTEL gave me moreover the way I have been treated is not at all acceptable.
<br>
<br>Now since this case is going to be forwarded to Solicitors then let me see you in the court because the bill is not going to be paid any how.
<br>
<br>
<br>Kind Regards
<br>Siddharth Lohat
<br>
<br>________________________________
<br>
<br>From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
<br>Sent: Sun 9 20 2009 4:55 PM
<br>To: Lohat S Siddharth M7A231 C
<br>Subject: Re: COMPLAINT [ BAL [protected][protected] ]
<br>
<br>
<br>Dear Mr. Lohat
<br>
<br>Thank you for contacting Airtel.
<br>
<br>With reference to your previous interaction dated 20 09 09 you have expressed concern over to reverse the bill charges and to disconnect your Airtel mobile number [protected].
<br>
<br>
<br>We realize that this situation must have greatly inconvenienced you.
<br>
<br>Your concern over bill charges and to disconnect the number has already been registered the request reference number for the same is 28471952. We will revert to you by 07 10 09. Kindly request you to cooperate till such time to process your concern.
<br>
<br>For further assistance mail us at [protected]@airtelindia.com
<br>
<br>We value your association with Airtel.
<br>
<br>Warm Regards
<br>
<br>
<br>
<br>Kamesh Umashankar
<br>Customer Care Executive
<br>Bharti Airtel Limited
<br>
<br>Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.
<br>
<br>
<br>[protected]Original Message[protected]
<br>From: siddharth.[protected]@bt.com
<br>To: [protected]@airtelindia.com
<br>Cc:
<br>Sent:[protected]:45:36
<br>Subject: RE: COMPLAINT [ BAL [protected][protected] ]
<br>
<br>META charset= iso-8859-1 BR
<br>Dear Customer Services
<br>
<br>
<br>Since there is an outstanding of Rs. 437.76 - in your account and unbilled amount of Rs. 62.95 - as on 19 09 09 which does not include the current usage roaming rental and discounts.
<br>
<br>As per your information i advise you send me a revised bill with all the charges taken off.
<br>
<br>The reason i trade with HCL technologies Bpo services over the phone Since i beared the loss of service on top of that Rs 1900 - for my wages.
<br>
<br>So I need you to make the changes to the bill and on the account ASAP.
<br>
<br>Otherwise i Will have to take legal action against AIRTEL.
<br>
<br>
<br>
<br>Kind Regards
<br>Siddharth Lohat
<br>
<br>________________________________
<br>
<br>From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
<br>Sent: Sun 9 20 2009 4:15 PM
<br>To: Lohat S Siddharth M7A231 C
<br>Subject: Re: COMPLAINT [ BAL [protected][protected] ]
<br>
<br>
<br>Dear Mr. Lohat
<br>
<br>Thank you for contacting Airtel.
<br>
<br>With reference to your previous interactions you have expressed concern over service rendered and to disconnect your Airtel mobile number [protected].
<br>
<br>
<br>We realize that this situation must have greatly inconvenienced you and Sincerely apologize for any difficulty caused to you by our Customer Service team
<br>
<br>Your concern to disconnect the number has been registered the request reference number for the same is 28471952. We will revert to you by 07 10 09.
<br>
<br>
<br>
<br>There is an outstanding of Rs. 437.76 - in your account and unbilled amount of Rs. 62.95 - as on 19 09 09 which does not include the current usage roaming rental and discounts if any in your account.
<br>
<br>
<br>
<br>We reques
<br>....Rest of the message is truncated.

<p>This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively &quot;Bharti Airtel Limited&quot;),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
</p>



****************************************************************************

Re: COMPLAINT [|BAL|[protected]|[protected]|][protected]@airtelindia.com [[protected]@airtelindia.com]
You replied on 9/27/2009 2:20 PM.

To: Lohat,S,Siddharth,M7A231 C
Cc:
Attachments:

[protected][protected][protected][protected]

Dear Mr. Lohat,<br><br>
Thank you for contacting Airtel.<br><br>
With reference to your previous interaction dated 20/09/09, you have expressed concern over to&nbsp;reverse the &nbsp;bill charges and to disconnect your Airtel mobile number [protected]. <br><br>
<BR>We realize that this situation must have greatly inconvenienced you.<br><br>
Your concern over bill charges and &nbsp;to disconnect the number has already been registered the request reference number for the same is 28471952.&nbsp; We will revert to you by 07/10/09. Kindly request you to cooperate till such time to process your concern.<br><br>
For further assistance, mail us at
We value your association with Airtel.<br><br>
Warm Regards,<br><br>
&nbsp;<br><br>Kamesh Umashankar<br>Customer Care Executive<br>Bharti Airtel Limited<br><br>Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.<br><br><br>[protected]Original Message[protected]<br>From: siddharth.[protected]@bt.com<br>To: [protected]@airtelindia.com<br>Cc: <br>Sent: 20/09/2009 16:45:36<br>Subject: RE: COMPLAINT [|BAL|[protected]|[protected]|]<br><br>META charset= iso-8859-1 BR
<br>Dear Customer Services
<br>
<br>
<br>Since there is an outstanding of Rs. 437.76 - in your account and unbilled amount of Rs. 62.95 - as on 19 09 09 which does not include the current usage roaming rental and discounts.
<br>
<br>As per your information i advise you send me a revised bill with all the charges taken off.
<br>
<br>The reason i trade with HCL technologies Bpo services over the phone Since i beared the loss of service on top of that Rs 1900 - for my wages.
<br>
<br>So I need you to make the changes to the bill and on the account ASAP.
<br>
<br>Otherwise i Will have to take legal action against AIRTEL.
<br>
<br>
<br>
<br>Kind Regards
<br>Siddharth Lohat
<br>
<br>________________________________
<br>
<br>From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
<br>Sent: Sun 9 20 2009 4:15 PM
<br>To: Lohat S Siddharth M7A231 C
<br>Subject: Re: COMPLAINT [ BAL [protected][protected] ]
<br>
<br>
<br>Dear Mr. Lohat
<br>
<br>Thank you for contacting Airtel.
<br>
<br>With reference to your previous interactions you have expressed concern over service rendered and to disconnect your Airtel mobile number [protected].
<br>
<br>
<br>We realize that this situation must have greatly inconvenienced you and Sincerely apologize for any difficulty caused to you by our Customer Service team
<br>
<br>Your concern to disconnect the number has been registered the request reference number for the same is 28471952. We will revert to you by 07 10 09.
<br>
<br>
<br>
<br>There is an outstanding of Rs. 437.76 - in your account and unbilled amount of Rs. 62.95 - as on 19 09 09 which does not include the current usage roaming rental and discounts if any in your account.
<br>
<br>
<br>
<br>We request you to make the payment at the nearest Airtel Relationship centre to initiate further action. The forthcoming bill will reflect the payment and outstanding if any in your account.
<br>
<br>
<br>
<br>
<br>Kindly be informed that you will be receiving a bill for usage till the date of disconnection for the current billing period.
<br>
<br>For further assistance mail us at [protected]@airtelindia.com
<br>
<br>We value your association with Airtel.
<br>
<br>Warm Regards
<br>
<br>
<br>
<br>Kamesh Umashankar
<br>Customer Care Executive
<br>Bharti Airtel Limited
<br>
<br>Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.
<br>
<br>
<br>[protected]Original Message[protected]
<br>From: siddharth.[protected]@bt.com
<br>To: [protected]@airtelindia.com
<br>Cc:
<br>Sent:[protected]:26:21
<br>Subject: RE: COMPLAINT [ BAL [protected][protected] ]
<br>
<br>META charset= iso-8859-1 BR
<br>Dear Customer services
<br>
<br>Thanks again for you revert on this issue.
<br>
<br>However I am very very disappointed with Airtel. I knew that you will suggest to get my documents submitted.
<br>
<br>However now I am not going to do so I would appreciate if you would get my number [protected] disconnected ASAP.
<br>
<br>Please send the final bill to the billing address. Moreover make sure there will not any dues to pay against this number.
<br>
<br>Because just because of Airtel s silly mistake iam loosing my business moreover I deal over the phone mostly.
<br>
<br>So the border line is this case is going to be registered with Consumer Forum soon because it is not possible that if a customer has got two numbers at the same address you send an executive to get the address verified at 1 single property for both of the numbers the address doesn t get verified for one of the numbers this is not at all possible.
<br>
<br>So Please get my number disconnected send me the documentation for it with ZERO balance to pay off.
<br>
<br>Because I get paid on daily basis as per my calculation I lost approx. Rs 1900 for these four days.
<br>
<br>Now Airtel owe me Rs 1900 as well because of
<br>....Rest of the message is truncated.

<p>This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively &quot;Bharti Airtel Limited&quot;),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
</p>

**************************************************************************



Re: COMPLAINT [|BAL|[protected]|[protected]|][protected]@airtelindia.com [[protected]@airtelindia.com]
You replied on 9/20/2009 4:21 PM.

To: Lohat,S,Siddharth,M7A231 C
Cc:
Attachments:

[protected][protected][protected][protected]
Dear Mr. Lohat,<br><br>
Thank you for contacting Airtel.<br><br>
With reference to your previous interactions, you have expressed concern over service rendered and&nbsp;to disconnect your Airtel mobile number [protected]. <br><br>
<BR>We realize that this situation must have greatly inconvenienced you and Sincerely apologize for any difficulty caused to you by our Customer Service team<br><br>
Your concern to disconnect the number has been registered the request reference number for the same is 28471952.&nbsp; We will revert to you by 07/10/09.<br><br>
<P class=MsoNormal>There is an outstanding of Rs. 437.76/- in your account and unbilled amount of Rs. 62.95/- as on <SPAN class=SpellE>19/09/09 </SPAN>which does not include the current usage, roaming, rental and discounts, if any in your account. <br><br>
<P class=MsoNormal>We request you to make the payment at the nearest Airtel Relationship centre to initiate further action. The forthcoming bill will reflect the payment and outstanding, if any in your account.<br><br>
<P class=MsoNormal><BR>Kindly be informed that you will be receiving a bill for usage till the date of disconnection for the current billing period.<br><br>

We value your association with Airtel.<br><br>
Warm Regards,<br><br>
&nbsp;<br><br>Kamesh Umashankar<br>Customer Care Executive<br>Bharti Airtel Limited<br><br>Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.<br><br><br>[protected]Original Message[protected]<br>From: siddharth.[protected]@bt.com<br>To: [protected]@airtelindia.com<br>Cc: <br>Sent: 20/09/2009 14:26:21<br>Subject: RE: COMPLAINT [|BAL|[protected]|[protected]|]<br><br>META charset= iso-8859-1 BR
<br>Dear Customer services
<br>
<br>Thanks again for you revert on this issue.
<br>
<br>However I am very very disappointed with Airtel. I knew that you will suggest to get my documents submitted.
<br>
<br>However now I am not going to do so I would appreciate if you would get my number [protected] disconnected ASAP.
<br>
<br>Please send the final bill to the billing address. Moreover make sure there will not any dues to pay against this number.
<br>
<br>Because just because of Airtel s silly mistake iam loosing my business moreover I deal over the phone mostly.
<br>
<br>So the border line is this case is going to be registered with Consumer Forum soon because it is not possible that if a customer has got two numbers at the same address you send an executive to get the address verified at 1 single property for both of the numbers the address doesn t get verified for one of the numbers this is not at all possible.
<br>
<br>So Please get my number disconnected send me the documentation for it with ZERO balance to pay off.
<br>
<br>Because I get paid on daily basis as per my calculation I lost approx. Rs 1900 for these four days.
<br>
<br>Now Airtel owe me Rs 1900 as well because of the mistake they have done..
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>Kind Regards
<br>Siddharth Lohat
<br>
<br>________________________________
<br>
<br>From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
<br>Sent: Sun 9 20 2009 9:31 AM
<br>To: Lohat S Siddharth M7A231 C
<br>Subject: Re: COMPLAINT [ BAL [protected][protected] ]
<br>
<br>
<br>Dear Mr. Lohat
<br>
<br>Thank you for contacting Airtel.
<br>
<br>With reference to your previous interactions you had expressed concern over the service render of Airtel and non working of your Airtel number [protected].
<br>
<br>On account of the concerns detailed in your mail we do realize the magnitude of these concerns and that this situation must have greatly inconvenienced you.
<br>
<br>At Airtel we completely comprehend your viewpoint and sincerely apologize for any difficulty caused to you by our Customer service department.
<br>
<br>We take pride in enhancing our customers with our responsive and friendly approach. It has always been our constant endeavor to ensure that our customers are delighted by our inimitable approach.
<br>
<br>Please be informed that your Airtel number [protected] has already been disconnected with effect from 17 09 2009 due to non receipt of the address proof documents. Hence we request you to visit the nearest Airtel Relationship center and submit the below mentioned documents to initiate further action regarding activation of your number.
<br>
<br>Documents to be submitted are:
<br>
<br>Address Proof (original) to be shown
<br>Photo ID proof
<br>
<br>Please find the attachment of Airtel Relationship center details for your reference.
<br>
<br>As a service provider it is our unchanging effort to build a better relationship with you. We believe that the key to your service satisfaction is adding value to a relationship that is continual and long lasting.
<br>
<br>It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.
<br>
<br>For further assistance mail us at [protected]@airtelindia.com.
<br>
<br>We value your association with Airtel.
<br>
<br>Warm Regards
<br>
<br>
<br>Gowthami Kanniappan
<br>Customer Care Executive
<br>Bharti Airtel Limited
<br>
<br>Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.
<br>
<br>
<br>[protected]Original Message[protected]
<br>From: siddharth.[protected]@bt.com
<br>To: [protected]@airtelindia.com
<br>Cc:
<br>Sent:[protected]:10:43
<br>Subject: Complaint
<br>
<br>META charset= iso-8859-1 BR
<br>Hi There
<br>
<br>This is
<br>....Rest of the message is truncated.

<p>This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively &quot;Bharti Airtel Limited&quot;),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
</p>

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Re: COMPLAINT [|BAL|[protected]|[protected]|][protected]@airtelindia.com [[protected]@airtelindia.com]
You replied on 9/20/2009 1:35 PM.
Attachments can contain viruses that may harm your computer. Attachments may not display correctly.

To: Lohat,S,Siddharth,M7A231 C
Cc:
Attachments: ARC Details.xls‎(40KB)‎

[protected][protected][protected][protected]
Dear Mr. Lohat,<br><br>
Thank you for contacting Airtel.<br><br>
With reference to your previous interactions, you had expressed concern over the service render of Airtel and non working of your Airtel number [protected].<br><br>
On account of the concerns detailed in your mail, we do realize the magnitude of these concerns and that this situation must have greatly inconvenienced you.<br><br>
At Airtel, we completely comprehend your viewpoint and sincerely apologize for any difficulty caused to you by our Customer service department.<br><br>
We take pride in enhancing our customers with our responsive and friendly approach.&nbsp; It has always been our constant endeavor to ensure, that our customers are delighted by our inimitable approach. <br><br>
Please be informed that your Airtel number [protected]&nbsp; has already&nbsp; been disconnected with effect from&nbsp; 17/09/2009&nbsp; due to non receipt of the address proof documents. Hence, we request you to visit the nearest Airtel Relationship center and submit the below mentioned documents to initiate further action regarding activation of your number.<br><br>
Documents to be submitted are:<br><br>
Address Proof (original) to be shown<BR>Photo ID proof<BR>&nbsp;<BR>Please find the attachment of Airtel Relationship center details for your reference.<br><br>
As a service provider it is our unchanging effort to build a better relationship with you. We believe that the key to your service satisfaction is adding value to a relationship that is continual and long lasting.<br><br>
It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.<br><br>
We value your association with Airtel. <br><br>
Warm Regards,<BR><br><br>Gowthami Kanniappan<br>Customer Care Executive<br>Bharti Airtel Limited<br><br>Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.<br><br><br>[protected]Original Message[protected]<br>From: siddharth.[protected]@bt.com<br>To: [protected]@airtelindia.com<br>Cc: <br>Sent: 19/09/2009 21:10:43<br>Subject: Complaint<br><br>META charset= iso-8859-1 BR
<br>Hi There
<br>
<br>This is to bring to you notice that i have got two numbers with you however one of the number is not working at all. The error MSG that m getting at the moment is SIM registration failed.
<br>
<br>The number that iam referring to is [protected] under my name. Iam not happy about the service that iam getting with you.
<br>
<br>I have paid all the due i understand that i have paid the bill late as well however that what i have paid the LPC for.
<br>
<br>I spoke to sevral people in you customer service i was told that there is no restriction on the account as well. However i had a word with of your executives probably 4 days ago.
<br>
<br>I was told that there was a restriction because of the DEBT on the account. Moreover you restricted my other number for customer services as well This is worst service i have ever got. Vodafone is much better provider than you i think i ll have reapply for their services.
<br>
<br>However I rang your customer services 5 times now out of 4 times they were on updation mode. If this is the service iam getting then i ll have to rethink about switching providers.
<br>
<br>Iam very very dissappointed with your customer services. Because of you i have lost my Bussiness with my UK clients. For 4 days.
<br>
<br>
<br>
<br>
<br>Kind Regards
<br>Siddharth Lohat<p>This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively &quot;Bharti Airtel Limited&quot;),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
</p>

they have treated their valuable customer in a way noone wants to be treated. pathetic services delivered.

Received call Detail as on Dated 1.2.2010 to 4.2.2010

bharati — garbage

there is no garbage person or street ladies to clean and collect our daily garbages which we have to keep at road side out of the house for weeks. it nearly a month now and not a single person comes daily to do his duty. its a kind request pls appoint some person for the same. and due to this many street dogs have started coming to our lane kids are scared to play out in evening.

Read and forward friends

https://www.quora.com/Reviews-of-HCL-Technologies/reviews/17978803

Bharti - Airtel — Rs. 30 Deducted every month for AIRTEL RADIO

My AIRTEL mobile no is[protected].I am having the mobile PREPAID facility. For last two months Rs. 30 is deducted from my balance without opting for the AIRTEL RADIO facility. After deduction on your own you are sending me the SMS stating that AIRTEL RADIO is renewed.

Neither I asked for this facility nor used it.

KINDLY STOP IT IMMEDIATELY AND CREDIT RS. 60 ( Rs. 30 deducted for last two months) to my account.

MOBILE NO.[protected].

SHANTARAM G NERURKAR

Airtel Radio — to deactivate airtel radio

My number is [protected]. on 2.12.2010 my airtel radio was renewed. i wanted to deactive this. kindly consider my reqst.


Thanks


Preeti Biswal
Bangalore
Karnataka

Airtel Radio — Deduct charges for radio

Airtel had charged subscription from my cell No. [protected], twice without my request.
Please arrange to stop the radio connection urgently. Also arrange to refund the amount deducted from my cell phone No [protected].

Airtel — dissconect my numbers...

i am holding the airtel numbers [protected] and [protected]. pl disconnect the mentioned numbers on immidiate basis... i want to pay the bill but your staff at city center kolkata is not at all helping to me. pl suggest alternate option to pay the amount...
thanks
regards

AirTel — Disconnect my prepaid no

Dear Sir
I activate a Airtel No [protected] in the month of November 2009 I top up it for life time and low tariff rates as per my requirement but in the month of December 2009 the company disconnect / delete my cell number without given any information . Please clarify me what was the region although all the papers related to my Identity proof , Driving license and Photographs ware submitted 3 to 4 times , in this connection I contect to service provider but they dont help me to continue my cell no .Please continued my number otherwise I have to go for Consumers Forum .
Deepak Soni
Raigarh
Chhattisgarh
08.02.2010

Airtel Prepaid — disconnect of number

Respected sir,
I have already complain about this matter that my number [protected] is disconnected due to some reason and the fault is from ur department and know they have provided me the new number which is [protected] but not give me the balance which was on my previous number they have only given me RS 50 but on my previous number the balance was more than RS 150 you can also check from your system .
I also got the call from your department last week and i told them all the thing to that person and he told me to loadge a complain and you will get the your balance.
So plz kindly help me in this matter and i will be very thankful to you.


Regards
Arjun
Phone no- [protected]

my phone has been stolen so please disconnect my number

AirTel — Disconnect number without intimation

Airtel co. disconnect my no. without any intimation after verification call customer care executive told me my no. will me ok after 4-5 hrs...
whn again i called up after 6 hrs... again he told me the same that itr will take another 4-5 hrs.... whn i told that tele caller to tranfer my cal to authorised/senior person he is not ready to do that & misbehaved...... his name is Mr Raghav wat he told me that he is TL thr.............

AirTel — Prepaid number disconnection

Hi ,

To whomsoever it may concern

This is to let know that your company AIRTEL has disappointed me yet
again regarding the my Documents not reached to the concerned department, as
being a customer I have been suffering a lot, as my services were disconnected
without any intimation ,I called a number it went thru to customer service and
I was informed that I need to go to nearest customer correspondence office ,I
went to Behra enclave office they said they dont have any information and need
to submit the documents again .I believe this botheration is like a Harassment
to me and I am disturbed again and again in my busy schedule .I would be please
to inform you that after clearing this I would switch my services of this
number to vodafone and other 2 numbers [protected],[protected] would be followed
soon .


As per the customer service deptt my documents have not been submitted ,So can
I please know that why I was sent this email mentined above, that the documnets
have been reached to the concerned authortiy .I believe airtel has made a
regular practice of bothering people .


My next step would be to file this in consumer court ,If I will not be getting
the apology

Was informed that will get the revert back in 48hrs that has not happened

I am Facing the same problem as deepak4ursmile.. We have asked for a connection in thoraipakkam from the same santhome sales branch. The customer service is very hostile and they have been delaying the connection since a long time. The number i call is [protected] We dont get a clear information on what the status is. These guys never called once they received the money.

dEAR sIR,

sOMEONE FROM UR SIDE CALL ME BUT CAN NOT RESOLVE MY PROBLEM. SHE SAID I HAVE TO CONTACT UR RETENTION TEAM BUT I DONOT HAVE TIME. sOLVE IT I[censored] CAN OTHERWISE LET ME KNOW I[censored] CAN'T, SO THAT I SHIFT TO SOME OTHER NETWORK AS THIS IS NOT THE FIRST TIME.

Hi Deepak

Thanks for your quick response, you can reach me on my e-mail ravi.[protected]@gmail.com

Best Regards
Ravi

Airtel Mobile Service — NOT RESPONDING TO COMPLAINTS

To
The Concern,
my mobile number is:[protected].,my name is Mukul Mukherjee, i have taken an airtel connection in the state of west bengal, for the past few days i have been entitled a model video pack with out my concent. i called up customer care for stopping this service as i did not want this, further i have sent messages also to stop this kind of services.

But inspite of my efforts i was ignored, many a times i was told that this service will be closed down shortly, but no steps has been taken as of now, more over its really hurting and a sence of insult for me to call down the care centre and getting a response which is highly ill behaved.

i hope this matter would be taken care shortly.

Airtel Prepaid — money deducted

money deducted from my balance and not reverting it back instead of calling me lot of time, giving new date each time.

i am also holder of airtel prepaid account. and the observer of their frauds as well.

the government of india should have to make laws for these tellecom companies to avoid such type of deductions of money from their account...

dear manager.

i am manish kumar, user of prepaid connection with your company( airtel ).my cell number is [protected], i have a message from number 4774 intimating that my missed calls alert service activated without my subscription or any request to airtel. and
automatically 15 rupees deducted from my account from balance rs 2 to negative balance rs 13.

its not the case of just RS 15 .its fact that company is having lakhs of connection and missusiing their accounts with these types of obligations.

i have already complained to customer care but no any positive response acuted.

i request you to please reimburrse my dues back...

early response will be appriciated .

I am having airtel prepaid card every month Rs.30/- get deducted. I have not opted for any caller tune still the amount gets deducted.

Request you to check and pls reverse the amount back in my balance asap. Tried calling customer care very bad response someone picks the calls and gets disconnected.

Lat day I got a message from 64611050 saying "Thanks for using unlimited pack service on airtel wap. You've been charged Rs. 50. I haven't used any service of Airtel's. Still they took 50 rs frm my account. When i called the customer care they said the details has been updated on their server and asked me to call after 4 days. They are not giving me a satisfactory response nor are they listening to me. My mobile numb is [protected] [chennai]. What shud i do.. PLease look into this

Dear sir,
i used GPRS on 16.07.09 and 19.06.09 rupees 20 pack.
but after activation the Amount Rupees 40 deducted in my account.
please check and reply.

Airtel WAP Service — It is deducting money from recharge value

Please deactivate the Airtel WAP service from my phone No. [protected]. It is unnecessarily deducting Rs. 20 and 10 which is a grave cheating.

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

Airtel Prepaid — Balance deduction due to their own management mistake

Dear Sir/Madam,
I don't know when did they activate a weekly subscrition on my mobile and cut Rs. 20/- on it's name. Then i contacted airtel customer care on around 2nd or 3rd june and they gave me a reference no. COVDE[protected]. I again contacted them on next day and they told me that they have removed such subscription from my mobile no. Now on 10th june again i got a message of balance deduction and found Rs 20/- deducted from my account.... What does it mean??? .... Please take some valid action against these activities because these activities decreases the trust of customers.
Thank You.

--
Shailesh Singh
[protected]

P.S.: Hope that you will take this case asap.