Airtel Complaints & Reviews

I would like to deactivate internet from my airtel prepaid connection. mobile No. [protected]

Airtel — internet deactivation

hi,
i am using airtel connection in my mobile.My mobile no is [protected].i am not using internet pack.Now plz deactivate internet pack in my airtel mobile.Daily 10 rs per loss in my account.I requested for plz deactivate pack with online processes asap................

I requested for deactivation of internet services.I tried dialing 567 and following the instructions. I sent a request by email four days ago and no action has been taken by Airtel.
I tried lodging a "NeedHelp" form through Airtel Website. Which is again not accepting any request.

AirTel — Fraud in my bill

I m using airtel gprs. they are charging me on pro data basis. but in my feb bill they hav charge me gprs rent of full month. please help me on this regard. my mobile no. is [protected]

AirTel — WRONG BILL COMPLAINT

Sir

I HAVE GIVEN SO MANY COMPLAINTS BY 121 TO CONSUMER CELL THAT I DONT WANT HINDI SHAYARI & ALSO START DND dont sent me SHAYARI than they ask me that send sms to 53030 FOR UNSUB SHAYARI I SAID WHY I SEND BECOUSE OF YOU MAKE MONEY TO SEND ALL THESE CHARGES TO ME THEN HE SAID THAT WE DONT TAKE CHARGES IN YOUR BILL OF THESE SMS OF SHAYARI WHEN I SEND SMS TO 53030 THEY SEND MASSAGE THAT I AM UNSUBCRIBER BUT YOUR DEPARTMENT SEND ME BILL WITH ALL THESE CHARGES
& YOUR DEPARTMENT ALSO SEND ME SO MANY BLANK SMS FROM AIR TEL TO DISTURB ME PL STOP THAT ALL.PLEASE SEND ME BILL ONLY WITH MY CALLS CHARGES DONT SEND HINDI SHAYARI SMS THIS IS YOUR BUSINESS THAT YOU ARE SENDING ALL THSES THING TO MAKE MONEY SO MANY TIMES I AM SENDING DND BUT NO RESPONSE FROM COSTUMER CARE . YOU ARE HARRASSING MY PL TAKE ACATION AND SEND ME ONLY MY CALL BILL OTHER WISE I WILL GO TO CONSUMER CELL AND MEDIA & ASK TO CUSTMER CARE EXCECUTIVE CONTACT ME ON [protected] SO MANY THINK I WANT TO TELL HIM & IT IS VERY DIFFICULT TO TALK ON 121
PL CONTACT ME IMMIDIATELY THERE SO MANY QUARIES I WANT TO DISCUSS

I WANT TO MY CLEAR MY BILL

PROMILA

Airtel — Fraud / Incorrect Charges On My Bill

Dear Sir,

I have an airtel landline / broad band connection no. [protected]. Last month I shifted from the 2nd floor of the same apartment to the ground floor and had to ask Airtel Customer Suppor Team to shift the Phone connection from Second Floor address to Ground Floor. I asked the Customer Support Executive if there would be any charges levied to me due to this shifting and the customer support exec. confirmed to me since the shifting is in the same apartment "There would be NO Charges Levied" for this shifting. Later the engineer from Airtel came to my place and shifted the phone line which took him approx. 10 mins to do the entire activity as all the cables are already in place for all the apartments in our society for every house. I again asked him will there be a charge for this and his answer was "There would be NO charge for this service as it is in the same apartment".

Around 10-15 days later I was shocked to see in my next bill there was a Charge of Rs. 300 levied on to my bill in the "Other Charges" section. I immediately called up Customer support and now to my surprise I was being harrased by saying there would be a charge to this connetion as the address has changed and it as per our company policy. "What a Shame" A company like Airtel cheating customers like this. I demanded to talk to the floor supervisor Mr. Danish Siddque (As told to me by him) who was not at all customer friendly and in a mood to listen to his customers. He kept insisting that is a company policy and the least he can do about it. "Helpless Supervisor" to say the least with no courtesy and basic knowledge of handling customers. Moreover when I got a little annoyed with him the way he was handling the entire call he told me I can go ahead and surrender this number if I want to however he would do nothing but waste my time. I asked him to log my complaint immediately and he gave me the ticket number[protected]. When I asked I need the Customer Redressal Cell email address and CEO email address he gave me the address of Mr. Gurvinder Singh saying he is the CEO of the company to which I am writing and would wait for any positive response.

I am writing this in the forum with utmost disatisfaction and want everybody to know how AIRTEL as a company is cheating their customers.

Regards

love shayari

Airtel — Fraud Bill Service

For the past one year I have been receiving the SMS from Airtel Bill service that " bill delivered, received by Sangeeta " that is me but I have never received or signed any bill rather always the bill is thrown at my stairs.

When the bill is never delivered at my house, then who is Airtel to sign on my behalf and just throw the bill along with the statement every month. I have complained regarding this many times but still this is happening.

I WILL TAKE STRICT ACTION AGAINST THIS. AIRTEL BILLING SERVICE IS TOTAL FRAUD SERVICE.;

Sangeeta Kalra

Airtel — Fraud bill and amount charges

I have purchased a 3G sim of airtel for IPad , the amount which is charged is 675 advance of one month plan+ 100 sim charge+ 500 activation fee. And we get to know that there is no rule to charge advance and sim charge. I have purchased the sim on 26 march2012 . No communication is done about this till date to refund , also no action is taken by airtel till date against the franchise. Now we(I and my friend who is also suffered from same case) both are looking to go in consumer court .

thnk u mr sandeep kumar for looking on mie matter..pls refund mie Rs 40. And assured me that dis wil nt happn again in future..

Airtel Fixed Line — POOR SERVICE

I HAVE FOUR AIRTEL FIXED LINE PHONE CONNECTINS PLUS TWO BROADBAND CONNECTION. I SWITCHED FROM ANOTHER PHONE COMPANY TO AIRTEL AGAINST THEIR FANCY PROMISES FOR BETTER SERVICE HOWEVER THEY HAVE NOT BEEN ABLE TO EVEN REPLACE ONE FAULTY TELEPHONE INSTRUMENT AFTER NEARLY ONE YEAR OF PLACING COMPLAINT.

Airtel — Broadband and Fixed line

(1) Fixed line Telephone Instrument not working.
(2) After ringing twice, Telephone automatically cut.
(3) Cradle Receiver push Button is not working.

Airtel Broadband — withdrawal of broadband

I have placed a complaint about the withdrawl of connection of my broadband on 11th sep 2011. until now i didn't receive any mail or call from airtel. I have mentioned in the earlier mail to withdraw connection in 24hrs but there is no response. if there is no response i won't pay the bill.

s.Esther Rani.Yadala
[protected]@yahoo.co.in
[protected]

I have placed a complaint about the withdrawl of connection of my broadband on 30th aug 2011. until now my cacellation not executed. Every time they are replying that your connection will be cancelled in 24hrs but there is no response. if there is no response i won't pay the bill. we are are having all the mail records. My broadband connection no is [protected].account no11212223.

Airtel Broadband And Fixed Line — updating of email id and contact number

kindly update my email id and my contact number which is as follows; [protected]@yahoo.co.in and my mobile number is [protected]. thnx for doing the needful.

Airtel broadband and fixed line — Harrasment and Poor Service

From past 6 months the Airtel DSL Broadband service has been harassing me and looting me.

The internet doesn't work atleast 10-15days in a month from the past so many months and they told me that I wont be charged for the days my internet is not working due to their fault. Howsoever, still I'm being charged for the whole month.

Also, my internet package has been changed without any notice. Plus they are now harassing me with calls for payment of the bill. It was promised by Airtel that their Senior Manager would first speak with me regarding the whole issue.

Please guide me what to do.

Airtel — Harassing/ forcing the customer too much

I am an Airtel customer for the past many years. during the recent years, I had changed my local address many times. today by about 3.45 I got a call, claiming to be from AirTel. she asked me what is my address, saying that that was for address verification. I said, years before i took the connection. the precise address i had given then is not known to me. Presently you can take my address as G-5. Ramanujan Computing Center Anna University.. Even before i could finish it, she said, "wrong address, mismatch with what is given and what you are saying, You are to give a fresh address proof". I asked what address is written there in my form?. she said, nothing can be divulged to the customer? I asked, if do not furnish fresh address proof, what will happen? For which even before she had answered, failing which, your connection will be cut. I said, I can not and need not do that. do as you like. Evey now and then, go there, do that, i can't do. I asked whether i can talk to any body above you? she connected me to a team leader? He said, he was Charles. ... i said, my name, and details, like different addresses and so how can you say wrong address? how can you say, once again address proof?... then he began to say, it is that rule, (DOT... ? ) that i should do so, ie go to teh nearest AirTel Show Room and furnish address proof and one pasport size photo. I asked what if i do not? in how many days, are you going to cut my conneciton? he says, he can not say that! then i said, i will not go to nearest..... if they come i can give them. he was asking me how do they know my address? i said, whichever address is there in my original form, to that address they can come or send a copy of the new rule. I asked how can i know who is calling me? cheating or not?.... i also said, when it comes to giving away a SIM card, in evey petty shop, it will be available. when it comes to our submitting anything we should go to nearest Show Room. I saidm if there is as how room like that in 200mts of my place, i will do. else will not. your duty is to send an information to the address specified there in the application. if the customer is not responding, let him lose the conneciton. I said, i am not going tto a Show room to submit records, rather, if they want a customer, let soemoen come collectiong these from me. ot him also i asked, if i do not submit what willhappen and in how many days? he says, he can not sayt that? how can i belive him then? I told him to send a copy of the ruls, to RCC Anna University, iuf they want a customer. Else i will go get another connection with the same effort. he was asking me to call 198.... some customer care or .... But my experice with all these numbers i told him "electronic reply, the purpose of mine will never be addressed in the options, and will be spending half an hour there. no humans will talk to us or solve our problem".
in between he was saying the address i said, is right. nothing wrong with it. then why should he get one more copy of the application? the why should the first girl say wrong address! this or that way you want to force the customer do all for you?
so i decided to go for a new connection if AirTel can not convince me of the rule and collect the details from me than i go in search of them.

this type of forcing one to their network can not be tolerated

This is insane. The lady had to go through so much trauma by taking Airtel connection. I see Airtel service agents responding about the issue being fixed. Was it required for Airtel collection agents to act in such irresponsible manner. Will Airtel now reimburse the lady for the trauma? Inconvenience regretted statement from Airtel service agents is very convenient. Being an Airtel customer I am ver disappointed with such practices of Airtel..

Praveen

Airtel — i want call list

iam g.babu my air tel mobile number[protected] , i want my cell call list of last 15 days my mail [protected]@gmail

Airtel — high bill and different plan

i took one postpaid connection . airtel executive told me that call rate is .50 rs per minute and roming charge also less but he was wrong, i got my bill with 1 rs per minute and it was so high .
it was so high that`s by i did not pay that bill now company forcing me with illegal way of life .

i am ready to pay that bill but at the rate of .50 rs per minutes and no other charge.

sachin kumar sharma
that no. is [protected]


plz dont send letter again and again i am also want to pay ur bill but only fair bill.

AirTel — revert my old plan

my mobile no-[protected] name-santosh kumar
due to lack of information, i recharge my sim with Rs. 47 having validity till 2012, but scheme of my govt. plan sim has gone off. plase revert this, so that i can use my old plan. thanking you

Airtel Broadband — Non Revert of Deposit

I had booked a airtel broadband connection and had made a payment for the booking through a standard charterted bank cheque no: 568687 of Rs. 350/-. The connection was neither rendered nor the money returned. I have been trying to contact the executive Mr. Sandeep who collected the cheque but he never answered.

AirTel — Not Reverted to my original Plan

Hello, I am Tejas from Nagpur. My no. is ([protected]). On 7'th Aug Value added pack (RC 58) was Expired and the company started charging Daily Deduction Rs.2, I had gone 2 Retailer to Recharge that 58 pack, but it was unsuccessful as that Rs.2 Daily Deduction was started, so I called Customer Care Center, they told me to Send SMS as (USUB DD) to 51619, dud to Network problem that SMS was sent twice.. After that I had Recharged 58 pack which was then successfully done.
But now main problem is that they have converted my FRIENDS card to normal ONE AIRTEL card, without asking me.. Now they are saying that the message which was send by me to Deactivate Rs.2 Daily Deduction which was also told by them, due to that my FRIENDS facility is stopped and converted to normal ONE AIRTEL plan.
So I kindly request you to see on the above matter and take the action as soon as possible for the same.

Tejas Kulkarni
([protected])

Airtel — continously disconnection without reason

I took airtel prepaid connection([protected]) with the name of tilak raj sharma last month dated 18th of december 2009, which was continously disconnected without any reason,when ever i inquire of disconnection ur service provider not give me a positive response.Pls check this as soon as possible and sort out this problem.

Sir,
I recharged my Airtel DTH for Rs 800 and my customer ID is [protected] and the Trans ID [protected] i recived a maessage in my mobile the vrecharge is successful but still i cont get any channels in my TV except the loksaba and rajsaba chanells. i called so many times to the custemer care but in vain . could you npls do something for me.
regards
chandran

Airtel — plan is not reverting

Hi,

I have an airtel sim and having friends plan in which 10 paisa per minute to airtel mobile and 40 paisa for any other sim. by mistake i have recharded with 60 rupees top up. hence my plan is vanished. when i came to know that plan has changed i tried my best to revert my plan and it was just top up what i was doing but there is no proper response regarding issue. Airtel is having good brand they should care of the customer requirements atleast they should give what we had in previous not just making profit in anyway.

Thanks
safi

Airtel — after payment,no functioning of night scheme

i already paid RC 23 for the activation of night calling...but it is not working yet...

also called the customer care...but no care there..

plz rectify it.

Bharti Airtel Limited — Airtel broadband plan changed without prior notification

I have a broadband connection from airtel and my montly bill was 799 + taxes.
Now all of a sudden this month I received a bill where the charges were 899 + taxes.

It is very inconvenience, because if we call the customer care, they will charge for that call.

I want my old tarrif. and if my present plan is going to be discontinued, I want the prior notification.

Now here's the job ticket which was to be resolved by 12.30 pm 14th Jan 2013 => 27348558 . They keep on ignoring, expect payment at its earliest and disconnect without even notifying without any reverts. Shame on Airtel.

@Airtel Presence,

I have already sent umpteenth number of emails to nodal.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com . But you guys have a bad and unprofessional habit of not reverting.

Account No : [protected]

Regards,
Prashant Saxena

@Airtel Presence,

Please provide me the phone numbers and email of Airtel Service Managers, VP and CEO.

Regards,
Prashant Saxena

AirTel — Re-fund balance

I am a deaf person and have been using Airtel pre-paid card (mob : [protected]) mainly to keep in touch through SMS, since the past 2 years.

Note that my mobile services were de-activated around May 14, 2008, after I got an SMS stating "As per TRAI guideline, your verification is unsuccessful. To enjoy continued service, please visit your nearest ARC within 48 hours with original documents". My papers were submitted at Airtel Retail Centre, Naupada, Thane on 19th May 2008. Inspite of that, my services were restored only after a week, putting me through a lot of inconvenience.

I got the same SMS from Airtel 3 days back and would like to know what the hell is happening? I had submitted my papers twice, last one was 3 months back and Airtel is again troubling me saying "Verification is Unsuccessful." I am not gong to submit my papers again and note that if my services are disrupted again, not only am I going to change my service provider, I am also going to sue Airtel for the mental torture I am made to undergo every 3 months.

This time I didn't submit my papers, hence they have blocked my SIM card.

I am thoroughly fed up of Airtel services and would like to obtain a re-fund of the balance on my card, which is about Rs. 350/- and Airtel should also pay me the cost of another SIM card (Rs.400/-), that I intend to obtain from a better mobile service provider like Vodafone or BPL.

Airtel might not be scanning terrorists or their mobile SIM cards the way they are troubling a deaf tax-paying citizen like me. They ought to be ashamed of themselves for loosing documents every 3 months and then harrassing the consumer to submit it again, else they will block the SIM card. Who the hell do they think they are? Since my SIM card was blocked for no fault of mine, I want Airtel to make a quick re-fund to me at the earliest.

I am being sent the standard "auto-acknowledgement" emails in response to my emails. Have a look at the their response so far...What a shame!

Regards,
Kiran


----- Original Message -----
From: Kiran
To: [protected]@airtelindia.com
Cc: Nodalofficer.[protected]@airtel.in
Sent: Wednesday, May 21, 2008 3:34 PM
Subject: Fw: [protected]


Hello,

It is almost a week since my mobile services were deactivated, without quoting any reasons. I would like you to note that the number mentioned in the subject line of this email ([protected]), belongs to me and my papers were submitted at Airtel Retail Centre at Naupada, Thane on 19th May 2008. Inspite of that, my services have not been restored as of yet.

I have been caused too much of an inconvenience by Airtel employees and since noone from Airtel has bothered to get back to me nor responded to any of my emails till date, I am forced to sue the company on grounds of bad service and communication blockage due to Airtel Service Provider, for no fault of mine. My mobile has been lying useless since the past 1 week. We will see to it that your company pays for all the trouble caused by Airtel.

You just keep sending auto acknowledgement messages for complaints, its high time someone from your company actually did some work.

Kiran S. Karkera

----- Original Message -----
From: Kiran
To: [protected]@airtelindia.com
Cc: nodalofficer.[protected]@airtel.in
Sent: Friday, May 16, 2008 2:45 PM
Subject: [protected]


Hello,

Two days back, I got an sms from Airtel saying that my "verification was unsuccessful". I was asked to visit nearest ARC with original documents, to ensure continued service. What are these documents? I am a deaf person and need to keep in touch through sms.

Today, I noticed that I am unable to send sms or call up from my mobile. Can someone please explain what is happening? How can you just stop the service ? Do you want me to go to some other service provider?

I would appreciate if this issue is resolved at the earliest.

Regards,
Kiran S. Karkera



[protected][protected][protected][protected][protected][protected]-----
> Dear Customer,
>
>
> Thank you for contacting Nodal Officer Desk at Airtel. We are in receipt of
> your query/complaint and will get back shortly.
>
> Regards
> Nodal Officer
>

Dear Customer,

We are unable to process your request received through email since either
the mobile no. is not mentioned or it is not in the correct format.


Please resend the mail again with your Airtel Mobile no. in the Subject as
per the following format:

98XXXXXXXX or 99XXXXXXXX

Assuring you of our best services, always.

Warm Regards
Airtel Customer Service



Dear Sir/Mam,



I am having Airtel Broad Ban connection in Gwalior City...

ID:13969382, Phone no.:[protected]_mp

I want to disconnection my broab band line..due to i am shifted to
delhi...


Plz acknowledge me & reply the Same ASAP


Reg

Zahurul Amin Khan

+91-0-[protected] & +91-0-[protected]

Airtel — NO REFUND OF MY BALANCE.

Hi

My mobile no:[protected], i called to my friend mobile and i did not got any ring,voice from my friend mobile.In my mobile my call duration is 19secs and call amount .75Rs debit from my balance.I registered a complaint([protected]) in airtel customer care,but airtel supervisor and customer care executive did not give proper respone to my complaint.I already sent mail to airtel nodal officer.Please take action aganist airtel.

Regards

Arun Kumar Vellaichamy

AirTel — Refund Balance

In the month of November I converted my prepaid sim to postpaid,they took 300 as deposit amount.After 2 month I again converted back to prepaid.I paid all the bills on time.
When I asked for the deposit amount,which they promised me return back after 3 month or after cancelling the postpaid.It was 162 balance left which they were supposed to return it back to me.They told me it will be transfered to ur main account(prepaid acc).
1 month gone,still they are just giving me time,it will be refunded.And still i haven't yet received.And even we cannot call customer care and talk.They say call to postpaid customer care with another number.And that not atall get connected.

AirTel — refund the balance

my number is [protected] in last week my balance hundred rupees getting without reason.i call customer care he told lot of times same reason u r in browsing.but i am not using the browsing.so please refund my balance.in future we have same problem i will changing other network.my mail id is siva.[protected]@yahoo.com.

its an absurd from airtel.